Booking options
£12
£12
On-Demand course
25 hours
All levels
Customer Service: Customer Service Course Online
Unlock the Power of Customer Service: Customer Service Course: Enrol Now!
The Customer Service: Customer Service Course certificate program is designed for those currently working or who want to work in customer service roles. The purpose of this Customer Service: Customer Service Course is to provide learners with fundamental knowledge of Customer Service: Customer Service Course, customer environment legislation, and customer service and brand relationship.
The qualification will help you gain knowledge and skills in Customer Service: Customer Service Course, customer retention, problem-solving, business principles, and managing your performance and professional development.
By the end of this Customer Service: Customer Service Course, you will be able to expand your expertise and interpersonal skills in communication, make a good first impression, engage with customers in various situations, and solve customer problems using customer service principles.
Special Offers of this Customer Service: Customer Service Course.
This Customer Service: Customer Service Course includes a FREE PDF Certificate.
Lifetime access to this Customer Service: Customer Service Course
Instant access to this Customer Service: Customer Service Course
24/7 Support Available to this Customer Service: Customer Service Course
Main Course: Level 2 Customer Service
Free Courses included with Customer Service: Customer Service Course:
Course 01: Time Management Course
Course 02: Anger Management Course
Course 03: Minute Taking Course
[ Note: Free PDF certificate as soon as completing the Customer Service: Customer Service Course]
Customer Service: Customer Service Course Online
This Customer Service: Customer Service Course consists of 05 modules..
Course Curriculum of Level 2 Customer Service
Module 01: Introduction to Customer Service
Module 02: Understanding the Organisation
Module 03: Prepare to Deliver Excellent Customer Service
Module 04: Communication in the Customer Service Role
Module 05: Understand Customers
Assessment Method of Customer Service: Customer Service Course
After completing Customer Service: Customer Service Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test.
Certification of Customer Service: Customer Service Course
After completing the Customer Service: Customer Service Course, you can instantly download your certificate for FREE.
Customer Service: Customer Service Course Online
This Customer Service: Customer Service Course is ideal for those currently working or planning to work in a customer service role. The Customer Service: Customer Service Course is also beneficial to employees, managers, and apprentices in any customer-facing role in any business or industry.
Customer Service: Customer Service Course Online
To enrol in this Customer Service: Customer Service Course, students must fulfil the following requirements:
Good Command over English language is mandatory to enrol in our Customer Service: Customer Service Course.
Be energetic and self-motivated to complete our Customer Service: Customer Service Course.
Basic computer Skill is required to complete our Customer Service: Customer Service Course.
If you want to enrol in our Customer Service: Customer Service Course, you must be at least 15 years old.
Customer Service: Customer Service Course Online
This Customer Service: Customer Service Course skills are important, so this course will enhance your CV and can help you advance in many areas.