1351 Courses

Step into the realm of excellence with the 'Complete Customer Service and Communication Skills at QLS Level 3' course. Imagine a world where every interaction with your clientele is not just transactional, but transformational. Where every phone call, email, and face-to-face chat turns into an opportunity to leave a lasting impact. This course unravels the nuances of superior service, striking the perfect balance between understanding your customers and fostering loyalty. With a treasure trove of insights and strategies, prepare yourself to be the champion of every customer's heart, setting the gold standard in service delivery. Learning Outcomes Grasp the foundational principles of exceptional customer service. Attune your attitude for successful customer interactions. Recognise, address, and anticipate the ever-evolving needs of customers. Learn the art of retaining clients and encouraging repeat business. Master diverse service mediums: in-person, over the phone, and electronically. Why choose this Complete Customer Service and Communication Skills at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complete Customer Service and Communication Skills at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complete Customer Service and Communication Skills at QLS Level 3 course for? Aspiring customer service agents aiming for mastery. Business owners desiring to elevate their brand's service experience. Call centre employees seeking to enhance their communication techniques. Retail professionals aiming to boost in-store customer interactions. E-commerce specialists refining their electronic customer engagement tactics. Career path Customer Service Agent: £18,000 - £23,000 Customer Service Manager: £25,000 - £50,000 Call Centre Operator: £16,000 - £22,000 Retail Customer Service Associate: £17,000 - £21,000 E-commerce Support Specialist: £20,000 - £28,000 Client Relationship Manager: £28,000 - £55,000 Prerequisites This Complete Customer Service and Communication Skills at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Customer Service and Communication Skills at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Complete Customer Service and Communication Skills Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Final Exam Final Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Dive into the transformative realm of stakeholder management with 'Developing Effective Stakeholder Relationships for Leaders.' In this meticulously crafted course, we unravel the delicate intricacies of stakeholder relationships, distinguishing between stockholders, internal, and external partners, and highlighting their significance in business leadership. Through an array of lessons, learners will embark on a journey to master the art of stakeholder analysis, construct impeccable communication plans, and drive efficient discussions. As we culminate the lessons, you'll be adept at curating your 'Dream Team' and fostering enduring pre-project affiliations. Learning Outcomes Differentiate between various stakeholders: stockholders, internal, and external. Conduct comprehensive stakeholder analysis. Strategically select and assemble a dream team for projects. Develop robust communication strategies tailored for stakeholders. Facilitate and lead stakeholder discussions effectively. Why buy this Developing Effective Stakeholder Relationships for Leaders course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Developing Effective Stakeholder Relationships for Leaders there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Developing Effective Stakeholder Relationships for Leaders course for? Managers looking to strengthen their leadership acumen. Business strategists wanting to enhance stakeholder collaboration. Project leaders aiming to foster stronger team dynamics. Entrepreneurs looking to navigate the corporate ecosystem. Communication professionals aiming to improve stakeholder dialogue. Prerequisites This Developing Effective Stakeholder Relationships for Leaders does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Developing Effective Stakeholder Relationships for Leaders was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Business Manager: £35,000 - £65,000 Business Strategist: £40,000 - £70,000 Project Leader: £45,000 - £75,000 Entrepreneur: Varied (Dependent on business success) Corporate Communications Manager: £38,000 - £68,000 Stakeholder Relationship Manager: £42,000 - £72,000 Course Curriculum Section 01: Introduction Overview & Welcome 00:03:00 How to Get the Most Out of This Class 00:05:00 Section 02: Main Class Lessons Stakeholder vs Stockholder & Internal vs External Stakeholders 00:04:00 Primary and Secondary Stakeholders & Stakeholder Analysis 00:07:00 Selecting Your 'Dream Team' 00:04:00 Developing Pre-Project Relationships 00:04:00 Your Elevator Pitch Invitation 00:05:00 Your Communication Plan 00:07:00 Rewarding Stakeholders to Increase Participation 00:06:00 Facilitating Stakeholder Discussions 00:11:00 Section 03: Next Steps Pulling it All Together 00:04:00 Wrap Up 00:01:00 Assignment Assignment - Developing Effective Stakeholder Relationships for Leaders 00:00:00

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

This Leadership & Management will help you advance your career by providing you with the most up-to-date leadership & management information. The course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. The term 'leader' refers to someone who is followed by others, while 'manager' refers to someone who has people working for them. To guide his or her team to achieve organizational goals, a successful business owner must be both an influential leader and an active manager. Whether you are a novice or a seasoned pro, this Leadership & Management course will help you develop the leader within you. Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this course. This course will help you get closer to your goals if you are new to leadership or looking to advance in your current position! By the end of the Leadership & Management, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this Leadership & Management to learn how to improve your leadership & management skills. Why Choose Diploma in Leadership & Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Leadership & Management. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Learning Outcomes After completing this course you will be able to: Become a successful leader. Distinguish between management and leadership and their impact. Encourage and reward workers who increase their production. Improve your professional communication skills. Examine various approaches, causes, and tactics that can help you advance your leadership skills and capabilities. Define the terms 'delegation' and 'leading by example.' Improve your team-building abilities. Give and receive positive reviews. Improve interviewing skills for effective employee recruitment. Summary Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Leadership & Management course. Module 01: Understanding Management & Leadership 11:50 1: Understanding Management & Leadership Preview 08:50 2: Quiz: Understanding Management & Leadership 03:00 Module 02: Leadership over Yourself 13:30 3: Leadership over Yourself 11:30 4: Quiz: Leadership over Yourself 02:00 Module 03: Creativity and Innovation 21:01 5: Creativity and Innovation 18:01 6: Quiz: Creativity and Innovation 03:00 Module 04: Leadership and Teambuilding 16:43 7: Leadership and Teambuilding 13:43 8: Quiz: Leadership and Teambuilding 03:00 Module 05: Motivation and People Management 20:14 9: Motivation and People Management 18:14 10: Quiz: Motivation and People Management 02:00 Module 06: Communication and Leadership 14:42 11: Communication and Leadership 12:42 12: Quiz: Communication and Leadership 02:00 Module 07: Presentation, One-to-one Interview and Meeting Management 16:20 13: Presentation, One-to-one Interview and Meeting Management 14:20 14: Quiz: Presentation, One-to-one Interview and Meeting Management 02:00 Module 08: Talent Management 24:17 15: Talent Management 21:17 16: Quiz: Talent Management 03:00 Module 09: Strategic Leadership 20:15 17: Strategic Leadership 17:15 18: Quiz: Strategic Leadership 03:00 Who is this course for? This Leadership & Management Course is for anyone serious about their professional development. This course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Course. Requirements There are no specific requirements for this Leadership & Management Course because it does not require any advanced knowledge or skills. Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

Leadership and Management level 7 This Level 7 Leadership & Management course will help you advance your career by providing you with the most up-to-date leadership and management information. The course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. The term 'leader' refers to someone who is followed by others, while 'manager' refers to someone who has people working for them. To guide his or her team to achieve organizational goals, a successful business owner must be both an influential leader and an active manager. Whether you are a novice or a seasoned pro, this Training Tale course will help you develop the leader within you. Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this course. This Level 7 Leadership & Management course will help you get closer to your goals if you are new to leadership or looking to advance in your current position! By the end of the Leadership & Management course, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this Course to learn how to improve your leadership and management skills. Learning Outcomes After completing this Leadership and Management Course you will be able to: Become a successful leader. Distinguish between management and leadership and their impact. Encourage and reward workers who increase their production. Improve your professional communication skills. Examine various approaches, causes, and tactics that can help you advance your leadership skills and capabilities. Define the terms 'delegation' and 'leading by example.' Improve your team-building abilities. Give and receive positive reviews. Improve interviewing skills for effective employee recruitment. Why Choose Leadership and Management level 7 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Leadership and Management level 7*** Course 01: Leadership and Management level 7 Course 02: Anger Management Course 03: Level 3 Business Administration ***Other Benefits of this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] ***Leadership and Management level 7*** ***Course Curriculum*** Module 1: Understanding Management and Leadership Introduction Defining Leadership Leadership Styles Role of a Leader Managers Vs. Leaders Ethics Summary Module 2: Leadership over Yourself Understand what Self-leadership is Time Management Set Goals Decision Making and Problem Solving Summary Module 3: Creativity and Innovation Introduction Creativity Innovation Organisation and Innovation Summary Module 4: Leadership and Teambuilding What a Leader Must Do? Functions of Leadership Leadership Exists at Different Levels Leadership Skills Team Building Summary Module 5: Motivation and People Management Introduction Theories on Motivation Managers/Leaders and Motivation Getting Best from the People Summary Module 6: Communication and Leadership Introduction Listening Skills Reading Skills Writing Skills Speaking Skills Summary Module 7: Presentation, One-to-one Interview and Meeting Management Profile the Occasion, Audience and Location Plan and Write the Presentation One-to-One Interview Meeting Management Within Your Organisation Summary Module 8: Talent Management Define Talent and Talent Management Understand the Benefits of Talent Management Talent Management Types Talent Gap Talent Management Methodology Summary Module 9: Strategic Leadership The Function of a Strategic Leader Strategic Management Process Mission and Strategic Leadership Vision and Strategic Leadership The Importance of Practical Wisdom Summary Module 10: Stress Management Introduction Defining Stress Practice the 4 A's of Stress Management Maintain Balance with a Healthy Lifestyle Manage Your Time Better Make Time for Fun and Relaxation Summary ---------------------------- **GIFT courses: ---------------------------- ***Anger Management Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ---------------------------- ***Level 3 Business Administration Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management Assessment Method After you have finished the Leadership and Management level 7 Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Leadership and Management level 7 This Leadership and Management Course is for anyone serious about their professional development. This Course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Leadership and Management Course. Requirements Leadership and Management level 7 There are no specific requirements for this Leadership and Management Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Are you looking to improve your current abilities or make a career move? Our unique Medical Writing course might help you get there! Expand your expertise with high-quality training - study the Medical Writing course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Medical Writing online training course. This Award in Medical Writing at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 60 CPD points) to make your skill development & career progression more accessible than ever! The Medical Writing course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Medical Writing course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Medical Writing training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence. Why Prefer This Medical Writing Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Medical Writing course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Medical Writing course is entirely online, interactive lesson with voiceover audio Lifetime access to the Medical Writing course materials Medical Writing course comes with 24/7 tutor support Start your learning journey straight away with this Medical Writing Course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of this Medical Writing Course: Module 1: Introduction to Medical Writing Module 2: The Career of a Medical Writer Module 3: Medical Writing Essentials Module 4: Reviews and Reports Module 5: Medical Journalism and Mass Media Module 6: Medical Writing for Medical Professionals Module 7: Medical Writing in Clinical Research Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Award in Medical Writing at QLS Level 2 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Medical Writing course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this Medical Writing Course. Career path After completing this Medical Writing Course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Award in Medical Writing at QLS Level 2 Hard copy certificate - £79 Show off Your New Skills with a Certificate of Completion After successfully completing the Award in Medical Writing at QLS Level 2, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 79 GBP inside the UK 89 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

It's crucial to monitor your company's performance in this over-saturated market if you want to maintain a competitive edge. Businesses require effective performance management. Performance management is the ongoing process of enhancing performance by establishing personal and team objectives that align with the organisation's strategic goals. Our performance management course delves deeply into the subject and provides a comprehensive understanding. The task of monitoring the performance of specific workers or teams is the job of performance managers. The duties of a performance manager include boosting each employee's productivity and job contentment while fostering the organisation's expansion. By exchanging feedback, performance management increases employee retention, aids in the creation of growth and training initiatives, and helps identify and address any future issues. This course covers the essential components of performance management. You will have the chance to look into the relevance of goal setting in performance management. You'll also learn about competency assessments and the 360-degree feedback technique. This course will also teach you about Kolb's learning cycle, performance journals, and creating a performance plan. Most significantly, you will learn the value of motivation as a performance management component. So sign up for this Performance Management course right away! Learning Outcomes: Familiarise yourself with the key elements of performance management. Learn how to establish performance goals. Explore the significance of goal setting in performance management. Become well-versed in competency assessments. Discover the 360-degree feedback method. Gain a comprehensive understanding of Kolb's learning cycle. Come to know the importance of motivation as an element in performance management. Get acquainted with the performance journal. Enhance your knowledge of creating a performance plan. Why Prefer This Performance Management Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of this course: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Goal Setting Module 04: Establishing Performance Goals Module 05: 360-Degree Feedback Module 06: Competency Assessments Module 07: Kolb's Learning Cycle Module 08: Motivation Module 09: The Performance Journal Module 10: Creating a Performance Plan Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Award in Performance Management at QLS Level 2 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 60 CPD hours / points Accredited by CPD Quality Standards Requirements You will not need any prior background or expertise to enrol in this course. Career path Performance Manager Performance Management Specialist Policy and Performance Officer The annual salary for a performance manager in the UK is between £45,000 and £80,000. Certificates CPD QS Accredited Certificate Digital certificate - £10 Award in Performance Management at QLS Level 2 Hard copy certificate - £79 Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Award in Performance Management at QLS Level 2, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 79 GBP inside the UK 89 GBP (including postal fees) for International Delivery Certificate Accredited by CPD QS Upon finishing the Performance Management course, you need to order to receive a Certificate Accredited by CPD QS that is accepted all over the UK and also internationally. The pricing schemes are: 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Deal Price is Active! Save Now- £403! Offer Ends Soon; Hurry Up!! Did you know that employee turnover costs UK businesses an average of £33,000 per person? What if you could help reduce that cost and build a happier, more productive workforce? Our Human Resources Management (HRM) course equips you with the knowledge and skills to do just that. The Advanced Diploma in Human Resources Management at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 180 CPD points) to make your skill development and career progression related to HRM substantial and easier than ever! This Human Resources Management (HRM) course covers everything from the basics of HR to advanced techniques in recruitment, employee management, and personal development. Master the art of recruitment, engage and motivate employees, and navigate complex workplace issues in this Human Resources Management course. Learn about the latest UK recruitment legislation, hone your negotiation skills, and implement effective training and development programs. Discover practical techniques for candidate management, interview processes, and performance appraisal. Build strong employee relations, understand the importance of health and safety, and learn to manage conflict effectively. Ready to unlock your potential and contribute meaningfully to an organization's success? Invest in your future and enrol in the Human Resources Management (HRM) course today! By the end of this Human Resources Management (HRM) course, you will be able to: Gain insights into Human Resources Management within the UK's legal framework. Develop effective Human Resources Management negotiation skills for diverse scenarios. Master Human Resources Management techniques for accurate performance appraisal and feedback. Acquire Human Resources Management strategies for efficient employee training and development. Enhance Human Resources Management skills for resolving conflicts and managing stress. Improve organizational and communication skills specific to Human Resources Management roles. Why Choose Our Human Resources Management (HRM) Course? Get a Free CPD Accredited Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straight away with this Human Resources Management course and take a step toward a brighter future! *** Course Curriculum *** Advanced Diploma in Human Resources Management at QLS Level 7 Module 01: Introduction to Human Resource Module 02: An Overview of the Recruitment Industry Module 03: The UK Recruitment Legislation Module 04: The Recruitment Process Module 05: Negotiation Techniques Module 06: Key Performance Indicators for the Recruitment Industry Module 07: Employee Training & Development Process Module 08: Candidate Management Module 09: Candidate Interview Processes Module 10: Managing Meetings & Giving Feedback Module 11: Performance Appraisal Management Module 12: Employee Relations Module 13: Motivation & Counselling Module 14: Ensuring Health & Safety at the Workplace Module 15: Employer Record & Statistics Module 16: Conflict Management Module 17: Employee Termination Module 18: Organisational Skills Module 19: Communication Skills Module 20: Stress Management Module 21: Time Management Assessment Process of Human Resources Management We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the Human Resources Management (HRM) course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams in the Human Resources Management (HRM) course. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Human Resources Management (HRM) course is recommended for anyone- HR Professionals Business Managers Recruitment Agents Career Advisors Team Leaders Aspiring HR Executives Requirements You will not need any prior background or expertise to enrol in this Human Resources Management (HRM) course. Career path This Human Resources Management (HRM) course will provide you with the necessary knowledge of Human Resource Management and assist you in researching a range of employment options, including: HR Analyst Recruiter HR Coordinator HR Business Partner HR Consultant Certificates CPD Accredited Certificate Digital certificate - £10 Advanced Diploma in Human Resources Management at QLS Level 7 Hard copy certificate - £139 After successfully completing the Advanced Diploma in Human Resources Management at QLS Level 7 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)