112 Courses

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Picture yourself on a fascinating journey in the world of education. You can do this by taking the Level 4 Certificate in Education and Training (RQF) qualification. It's a special qualification given by Focus Awards, and it's approved by Ofqual, a trusted organization. Here's the thing: teaching and training can be a bit tricky, but this course helps you become really good at it. You'll learn how to welcome new students, make useful materials, and teach in a way that includes everyone. This course has four parts, and it's great for people who want to be teachers, those who already teach and want to get even better, and folks switching to teaching. There's also an extra part you can take about being inclusive, which means teaching everyone no matter who they are. By taking this course, you'll become a confident and respected educator. Plus, you'll get a special certificate that shows you know your stuff. And remember, Focus Awards and Ofqual make sure your qualification is top-notch and respected in the education world. Learning Outcomes Develop effective induction and registration procedures for educational settings. Create engaging information materials, presentations, and handouts for diverse learners. Demonstrate proficiency in designing and delivering unit-specific content and assessments. Apply inclusive teaching practices and templates to promote diversity and accessibility. Submit assignments demonstrating a comprehensive understanding of course content. Why choose Focus Awards Choosing Focus Awards for your educational and training programs offers several key advantages. As an Ofqual-governed accrediting body, their qualifications enjoy wide recognition, both nationally and internationally, ensuring you're held to the highest educational standards. Focus Awards' commitment to professionalism, rapid growth, and diverse qualification offerings makes them a dynamic choice for a relevant and exceptional learning experience. Opting for Focus Awards elevates your career prospects, personal development, and educational achievements. Benefits you will enjoy include: Exceptional customer service. Recognised qualification. Compliance with standards. User-friendly online platform. 24/7 module access. High-quality virtual learning materials. Guided Learning Hours "Guided Learning Hours" includes all direct teaching and support given to a learner by educators, trainers, or supervisors. For this qualification, there are a total of 140 Guided Learning Hours provided. Total Qualification Time Total Qualification Time (TQT) combines guided learning hours (GLH) and the hours students are expected to spend on independent learning, study, and assessments, all under the guidance of educational staff but without direct supervision. Qualification credit values are based on TQT, where one credit equals 10 learning hours. This particular qualification has a Total Qualification Time of 360 hours. Method of Assessment Assessment involves a series of short assignments. Assignments require demonstrating general reading and incorporating references. Submission of all assignments is done through the online portal. To pass, students must meet all learning outcomes; there's no grading system. Progression Progression after completing the Level 4 Certificate in Education and Training (RQF) offers individuals various career advancement avenues in education and training. Here are some common options: QTLS (Qualified Teacher Learning and Skills): Achieve QTLS status, recognizing you as a fully qualified teacher in post-compulsory education. Level 5 Diploma in Education and Training (RQF): Elevate your qualifications with comprehensive training in teaching and training principles. Higher Education: Consider pursuing a bachelor's degree or further academic studies in education or related fields. Specialised Courses: Explore subject-specific or specialized teaching courses to deepen expertise in your chosen area. Advanced Teaching Methods: Enhance your teaching skills through advanced methods, instructional design, or technology integration courses. Leadership and Management: Prepare for leadership roles with educational administration and management courses. Special Education: Focus on specialized courses in special education for a career in teaching students with special needs. Assessment and Evaluation: Learn advanced techniques for effective teaching through assessment and evaluation courses. Language and Communication Skills: Develop language and communication skills, particularly beneficial for language or communication-focused subjects. Professional Development: Stay updated with the latest teaching trends through ongoing professional development courses and workshops. Qualification Purpose The Focus Awards Level 4 Certificate in Education and Training (RQF) provides students with a thorough understanding of education and training delivery, learner assessment, resource management, and relevant role responsibilities. Who is this course for? Aspiring educators and trainers Teachers looking to enhance their skills Professionals transitioning to teaching roles Anyone passionate about inclusive education Requirements To enrol in the Focus Awards Level 3 Award in Supporting Teaching and Learning (RQF) course Age: Learners must be at least 19 years old. Foundational Skills: Basic proficiency in literacy, language, numeracy, and ICT is expected. Practical Experience: Successful completion of this qualification entails practical work or industry placement. Minimum Practice Hours: A minimum of 30 hours of hands-on practice is required. Career path Further Education (FE) Lecturer/Instructor - £30,000 - £40,000 per year Training and Development Specialist - £35,000 - £45,000 per year Adult Education Teacher - £25,000 - £35,000 per year Training Coordinator/Manager - £30,000 - £45,000 per year Assessor/Internal Verifier - £25,000 - £35,000 per year Educational Consultant - £35,000 - £55,000 per year Note: Registration, Assessment, Certification fee included with this price.

Suicide Awareness: Suicide Awareness Training Online This Suicide Awareness Training qualification aims to raise awareness about suicide. Through this Suicide Awareness Training course, you will gain a thorough understanding of the context of suicide, the impact of stressful situations on an individual, how individuals cope differently with stressful situations, the possible effects of stressful situations on an individual's wellbeing, how an individual's outlook may impact their susceptibility to suicidal thoughts, and the importance of talking about suicide, suicidal thoughts, and seeking support. Learning Outcomes After completing this Suicide Awareness Training course, the learner will be able to: Gain a solid understanding of the context of suicide in the UK and the importance of suicide awareness. Understand different stressful situations an individual may face in their lives that may increase their suicidal thoughts. Understand stress vulnerability and how an individual’s coping ability influences their response to stressful situations and the likelihood of suicidal thoughts. Understand the impact stressful situations may have on an individual’s mental health. Understand the importance of a conversation with an individual at risk of suicide. Know how to signpost the individual to appropriate support and professional services. Main Course: Suicide Awareness Training Free Courses Course 01: Drug and Alcohol Awareness Training Course 02: Domestic Violence and Abuse Awareness Diploma Course 03: Level 2 Certificate in Awareness of Mental Health Problems [ Note: Free PDF certificate as soon as completing the Suicide Awareness Training course] Suicide Awareness: Suicide Awareness Training Course Curriculum of Suicide Awareness: Suicide Awareness Training Module 1: Understanding Suicide Understand the context of suicide in the UK and the importance of suicide awareness Understand different stressful situations an individual may face in their lives that may increase their suicidal thoughts Understand stress vulnerability and how an individual’s ability to cope influences their response to stressful situations and the likelihood of them having suicidal thoughts Understand the impact stressful situations may have on an individual’s mental health, the use of helpful coping strategies and how the stressors (and unhelpful coping strategies) may lead to suicidal thoughts Understand the importance of a conversation taking place with an individual at risk of suicide. The learner will be able to identify solutions focused responses The learner will know how to sign-post the individual to appropriate support and professional services Assessment Method of Suicide Awareness Training After completing Suicide Awareness Training Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Suicide Awareness Training After completing the Suicide Awareness Training course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Suicide Awareness: Suicide Awareness Training This Suicide Awareness Training course is suitable for teachers, mental health workers, crisis helpline volunteers, support workers, individuals in a safeguarding role, parents or guardians, and others who work with individuals at increased risk of self-harm or suicide. Requirements Suicide Awareness: Suicide Awareness Training To enrol in this Suicide Awareness: Suicide Awareness Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Suicide Awareness: Suicide Awareness Course. Be energetic and self-motivated to complete our Suicide Awareness: Suicide Awareness Course. Basic computer Skill is required to complete our Suicide Awareness: Suicide Awareness Course. If you want to enrol in our Suicide Awareness: Suicide Awareness Course, you must be at least 15 years old.

Overview Be prepared for the upcoming Hiring Season by enhancing your professional skillsets with Apex Learning! Get Hard Copy + PDF Certificate + Transcript + Student ID Card as a Gift - Enrol Now! Tired of browsing and searching for the English Essentials course you are looking for? Can't find the complete English package that fulfils all your English learning needs? Then don't worry, as you have just found the ultimate English solution. Take a minute and look through this 11-in-1 extensive English Essentials bundle that has everything you need to succeed in English and other English-relevant fields! This comprehensive English Essentials course bundle is designed to elevate your English skills to new heights. Whether you're looking to master English grammar, expand your English vocabulary, or improve your English communication abilities, this English package has it all. With multiple English modules covering various English topics, you can tailor your English learning experience to meet your specific English goals. Furthermore, to help you showcase your expertise in English, we have prepared a special gift of 1 hardcopy English certificate and 1 PDF English certificate for the title course, completely free of cost. This English certificate will enhance your English credibility and encourage potential employers to pick you over the rest in the English job market. By earning this English certificate, you'll prove your English proficiency and commitment to excellence in English, making you a standout candidate for English-related roles. This English Bundle Consists of the following Premium courses: Course 01: Complete English Language Course Course 02: Understanding English Grammar Course 03: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 04: English Literature Course 05: 200 Common English Idioms and Phrases Course 06: Master English Speaking 3 Course 07: Essay Writing in English Course 08: Teaching English Online Course 09: Advanced Diploma in Copywriting Course 10: Business English Perfection Course Course 11: English for Job Interview Key Features of the Course: FREE English Essentials CPD-accredited certificate Get a free student ID card with English training (£10 applicable for international delivery) Lifetime access to the English course materials The English Training program comes with 24/7 tutor support Get instant access to this English course Learn English training from anywhere in the world The English training is affordable and simple to understand The English training is entirely online Enrol today to deepen your understanding of English. Description This English Essentials diploma offers learners the opportunity to acquire the skills that are highly valued in this field. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within this setting. The skills and knowledge gained from this English Essentials course will enable learners to make meaningful contributions to related fields, impacting their experiences and long-term development. ★★★ Course Curriculum of the English Essentials Bundle ★★★ Course 01: Complete English Language Course Module 01: Possession Module 02: Spelling Module 03: Zero conditional Module 04: First conditional Module 05: Demonstrative Pronoun and Adjective Module 06: Contractions Module 07: Exploring Adjectives Module 08: Age Module 09: Making offers and suggestions Module 10: Making a request Module 11: Want Module 12: Expressing Time Module 13: Like Module 14: Phrasal Verbs Module 15: Say and tell Module 16: Adverbs of quantity Module 17: Prepositions of place Module 18: Prepositions of movement Module 19: Verbs of the senses Module 20: Have got Module 21: Compound nouns Module 22: Comparative and superlative adjectives Module 23: Comparisons of equality Module 24: Kinds of Adverbs Module 25: So or such Module 26: Question tags Module 27: Enough Module 28: Present perfect with since, for and just Module 29: Already Module 30: Ever and how long Module 31: Past habit Module 32: Recap of the Past Perfect Module 33: Future Tense Module 34: Past Tense Module 35: Present Tense =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £9.99*11 = £109) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this course for? Anyone from any background can enrol in this English bundle. Requirements Our English is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. Career path Having this expertise in English will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included You will get the PDF Certificate for the title course (Complete English Language Course) absolutely Free! Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Complete English Language Course) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Stress Management: Stress Management Course Online Would you like to get ready to explore the fascinating world of workplace stress management? This exceptional Workplace Stress Management gives you the chance to go off on an exhilarating journey of discovery and understanding. From the fundamentals of Workplace Stress Management to recognizing and combating distorted negative thoughts, comprehensive Workplace Stress Management offers a thorough education on the subject. Get the Workplace Stress Management training materials to learn about Rational and Irrational Beliefs and Cognitive Therapy (CT). Workplace Stress Management's broad curriculum includes sections on Cognitive Behavioural Therapy (CBT) in the Workplace. Enrol in our educational Workplace Stress Management program to expand your knowledge and develop your abilities! Learning Outcomes of Workplace Stress Management After completing this Stress Management: Stress Management Course, the learner will be able to: Gain a thorough understanding of stress types and Workplace Stress Management. The Workplace Stress Management course gives in-depth knowledge about rational and irrational beliefs. The Workplace Stress Management course explains the ABC framework of REBT. Understand Cognitive Behavioural Therapy (CBT) in the workplace by our Workplace Stress Management course. The workplace Stress Management course increases your knowledge about how to identify and Challenge distorted negative thoughts. Main Course: Workplace Stress Management Free Courses are including with this Stress Management: Stress Management Course Along with The Stress Management: Stress Management Course, We Offer a free anger management Course Along with Stress Management: Stress Management Course, We Offer a free risk management Course Special Offers of this Stress Management: Stress Management Course This Stress Management: Stress Management Course includes a FREE PDF Certificate. Lifetime access to this Stress Management: Stress Management Course Instant access to this Stress Management: Stress Management Course Get FREE Tutor Support to this Stress Management: Stress Management Course Stress Management: Stress Management Course Online You will learn a great deal about the origins and consequences of stress in the workplace with the help of this Stress Management: Workplace Stress Management course. This Stress Management: Workplace Stress Management Course will teach you how to recognize stressors and create plans to reduce their negative effects on your personal and professional lives. Improve your communication skills with this Workplace Stress Management course to build stronger bonds with superiors and coworkers. This course on stress management: workplace stress management will also teach you how to create a welcoming workplace that encourages wellbeing and lessens stress for both you and your coworkers. Who is this course for? Stress Management: Stress Management Course Online This Workplace Stress Management course is ideal for anyone whose work or personal life suffers from stressful thoughts. Requirements Stress Management: Stress Management Course Online To enrol in this Stress Management: Stress Management Course, students must fulfil the following requirements. To join in our Stress Management: Stress Management Course, you must have a strong command of the English language. To successfully complete our Stress Management: Stress Management Course, you must be vivacious and self driven. To complete our Stress Management: Stress Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Stress Management: Stress Management Coursee. Career path Stress Management: Stress Management Course Online This Workplace Stress Management course will help to get various job like: Life Skill coach/trainer Mental health therapist Psychologist Any aspiring healthcare professionals

Dealing with Difficult People: Dealing with Difficult People Online Are you struggling to deal with difficult people? Our Dealing with Difficult People: Dealing with Difficult People course can help improve your skills at work. Dealing with Difficult People: Dealing with Difficult People defy logic. Some are blissfully unaware of the negative impact they have on those around them, while others appear to derive satisfaction from causing chaos and pushing other people's buttons. In either case, they add unnecessary complexity, strife and worst of all stress. Stress has long been shown in studies to have a long-term negative impact on the brain. Stress is a formidable threat to your success; when it becomes uncontrollable, your brain and performance suffer. The majority of workplace stressors are easy to identify. Dealing with difficult people is always stressful. We've all been in situations where we had to interact with difficult people, whether at work, school, or over a business lunch. They do exist in the workplace, and the better you become at dealing with them, the happier you will be at work. Dealing with Difficult People: Dealing with Difficult People may take advantage of every opportunity to cause problems, or they may simply use passive resistance to waylay your best efforts to move your agenda forward. While you cannot control others, you can control and improve yourself by doing the following: Recognising your own attitudes and behaviours, creating coping strategies, managing your anger. Through this Dealing with Difficult People: Dealing with Difficult People course, you'll learn how to deal with aggressive, manipulative, undermining, prejudiced, or otherwise difficult people. Main Course: Dealing With Difficult People Course Free Courses included with Dealing with Difficult People: Dealing with Difficult People Course: Along with Dealing With Difficult People Course you will get free Level 5 Report Writing Course Along with Dealing With Difficult People Course you will get free Communication Skills Course Special Offers of this Dealing with Difficult People: Dealing with Difficult People Course: This Dealing with Difficult People: Dealing with Difficult People Course includes a FREE PDF Certificate. Lifetime access to this Dealing with Difficult People: Dealing with Difficult People Course Instant access to this Dealing with Difficult People: Dealing with Difficult People Course 24/7 Support Available to this Dealing with Difficult People: Dealing with Difficult People Course Dealing with Difficult People: Dealing with Difficult People Online Our Dealing with Difficult People: Dealing with Difficult People course has various modules to explain difficult people and their behaviours. How to communicate, solve problems and guide techniques are parts of this Dealing with Difficult People: Dealing with Difficult People course. You also know how to effectively deal with bosses and colleagues are explained in the Dealing with Difficult People: Dealing with Difficult People course. You will be able to make impossible situations possible with this Dealing with Difficult People: Dealing with Difficult People course. Who is this course for? Dealing With Difficult People: Dealing with Difficult People Online This Dealing with Difficult People: Dealing with Difficult People course is ideal for: Anyone involved in communication at work. Executive Assistants or Sales Reps Customer Support Agents Requirements Dealing with Difficult People: Dealing with Difficult People Online To enrol in this Dealing with Difficult People Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Dealing with Difficult People: Dealing with Difficult People Course. Be energetic and self-motivated to complete our Dealing with Difficult People: Dealing with Difficult People Course. Basic computer Skill is required to complete our Dealing with Difficult People Course. If you want to enrol in our Dealing with Difficult People Course, you must be at least 15 years old. Career path Dealing with Difficult People: Dealing with Difficult People Online The Dealing with Difficult People: Dealing with Difficult People course is intended to help you obtain the skills, knowledge, and career of your dreams!

Level 2 Award in Suicide Awareness Are you prepared to free individuals from self-destructive behaviours? Raising awareness of suicide is the goal of this Level 2 Award in Suicide Awareness certification. This Level 2 Award in Suicide Awareness course will provide you with a comprehensive awareness of the suicide context. The stress, effects and conditions of an individual are explained in the Level 2 Award in Suicide Awareness course. The various ways in which people handle difficult situations are also covered in this Level 2 Award in Suicide Awareness course. Additionally, the Level 2 Award in Suicide Awareness teaches about the potential harm that stressful circumstances may do to a person's health. After completing the Level 2 Award in Suicide Awareness course, you will understand how a person's perspective may affect their propensity to consider suicide. Enrol in our Level 2 Award in Suicide Awareness course to learn the significance of discussing suicide, contemplating suicide, and getting help. Learning Outcomes Of Level 2 Award in Suicide Awareness After completing this Level 2 Award in Suicide Awareness course, the learner will be able to: Gain a solid understanding of the context of suicide in the UK and the importance of suicide awareness from the Level 2 Award in Suicide Awareness. This Level 2 Award in Suicide Awareness course helps to understand different stressful situations an individual may face in their lives that may increase their suicidal thoughts. You can understand stress vulnerability and how an individual’s coping ability influences their response to stressful situations and the likelihood of suicidal thoughts from the Level 2 Award in Suicide Awareness course. The Level 2 Award in Suicide Awareness describes the impact stressful situations may have on an individual’s mental health. This Level 2 Award in Suicide Awareness course explains the importance of a conversation with an individual at risk of suicide. Know how to signpost the individual to appropriate support and professional services from the Level 2 Award in Suicide Awareness. Special Offers of this Level 2 Award in Suicide Awareness Course This Level 2 Award in Suicide Awareness Course includes a FREE PDF Certificate Lifetime access to this Level 2 Award in Suicide Awareness Course Instant access to this Level 2 Award in Suicide Awareness Course Get FREE Tutor Support to this Level 2 Award in Suicide Awareness Course Level 2 Award in Suicide Awareness Enhance your ability to support others with our Level 2 Award in Suicide Awareness course. This comprehensive program provides an in-depth understanding of the suicide context, addressing the various stressors, effects, and conditions that individuals face. Through the Level 2 Award in Suicide Awareness, you'll explore the different ways people cope with difficult situations, equipping you with the skills to offer effective support. Additionally, the Level 2 Award in Suicide Awareness course highlights the potential harm that stressful circumstances can have on a person's health. By completing the Level 2 Award in Suicide Awareness, you'll gain valuable insights into how a person's perspective influences their likelihood to consider suicide, empowering you to make a meaningful difference in their lives. Enrol today and become a vital resource for those in need. Who is this course for? Level 2 Award in Suicide Awareness This Level 2 Award in Suicide Awareness course is suitable for individuals who want to stop the risk of self-harm or suicide. Requirements Level 2 Award in Suicide Awareness To enrol in this Level 2 Award in Suicide Awareness Course, students must fulfil the following requirements. To join in our Level 2 Award in Suicide Awareness Course, you must have a strong command of the English language. To successfully complete our Level 2 Award in Suicide Awareness Course, you must be vivacious and self driven. To complete our Level 2 Award in Suicide Awareness Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Level 2 Award in Suicide Awareness Course. Career path Level 2 Award in Suicide Awareness This Level 2 Award in Suicide Awareness course helps to explore opportunities such as a psychologist, counsellor, safeguarding officer or other relevant work.

Dealing with Difficult People: Dealing with Difficult People Online Difficult people defy logic. Some are blissfully unaware of the negative impact they have on those around them, while others appear to derive satisfaction from causing chaos and pushing other people's buttons. In either case, they add unnecessary complexity, strife and worst of all stress. Stress has long been shown in studies to have a long-term negative impact on the brain. Even a few days of stress reduces the effectiveness of neurons in the hippocampus, a key brain area responsible for reasoning and memory. Weeks of stress cause reversible damage to neuronal dendrites (the small "arms" that brain cells use to communicate with one another), while months of stress can destroy neurons permanently. Stress is a formidable threat to your success; when it becomes uncontrollable, your brain and performance suffer. The majority of workplace stressors are easy to identify. Dealing with difficult people is always stressful. We've all been in situations where we had to interact with difficult people, whether at work, school, or over a business lunch. They do exist in the workplace, and the better you become at dealing with them, the happier you will be at work. Difficult people may take advantage of every opportunity to cause problems, or they may simply use passive resistance to waylay your best efforts to move your agenda forward. While you cannot control others, you can control and improve yourself by doing the following: Recognising your own attitudes and behaviours, creating coping strategies, managing your anger. Through this Dealing with Difficult People course, you'll learn how to deal with aggressive, manipulative, undermining, prejudiced, or otherwise difficult people. Why choose this Dealing with Difficult People: Dealing with Difficult People from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Dealing with Difficult People: Dealing with Difficult People developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Dealing with Difficult People: Dealing with Difficult People. Courses Included with This Dealing with Difficult People: Dealing with Difficult People Bundle. Course 01: Dealing with Difficult People Course 02: Level 5 Diploma in Risk Management Course Course 03: Level 5 Report Writing Course Course 04: Communication Skills Course Course 05: Workplace Stress Management Course 06: Anger Management [ Note: Free PDF certificate as soon as completing the Dealing with Difficult People: Dealing with Difficult People course] Dealing With Difficult People: Dealing with Difficult People Online. This Dealing With Difficult People: Dealing with Difficult People course consists of 08 modules. Course Curriculum of Dealing with Difficult People: Dealing with Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating with Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing with Impossible People Module 08: The Temper Tantrum Type Assessment Method of Dealing with Difficult People: Dealing with Difficult People After completing Dealing with Difficult People: Dealing with Difficult People, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Dealing with Difficult People: Dealing with Difficult People After completing the Dealing with Difficult People: Dealing with Difficult People, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Dealing With Difficult People: Dealing with Difficult People Online This Dealing with Difficult People: Dealing with Difficult People course is ideal for: Anyone involved in communication at work. Executive Assistants or Sales Reps Customer Support Agents Requirements Dealing with Difficult People: Dealing with Difficult People Online To enrol in this Dealing with Difficult People Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Dealing with Difficult People: Dealing with Difficult People Course. Be energetic and self-motivated to complete our Dealing with Difficult People: Dealing with Difficult People Course. Basic computer Skill is required to complete our Dealing with Difficult People Course. If you want to enrol in our Dealing with Difficult People Course, you must be at least 15 years old. Career path Dealing with Difficult People: Dealing with Difficult People Online

Enhance your CV with one of the most in-demand skills in the UK. Covering all the key techniques in and understanding of providing good customer service, expert communication skills, time management and document preparation, this Office Skills and Receptionist Course has been designed to give you the skills to succeed in a variety of business areas and industries. Through video lessons, PDF handouts, mock exams and online assessments, you will learn how to improve your verbal and nonverbal communication skills, write and prepare expert documents and effectively manage your time. You also gain role-specific competencies in keeping a good telephone manner, gatekeeping and providing excellent customer service. Many of the skills you learn through this course are transferable across a range of fields, giving you even more chances to build yourself a new career. Why Choose This Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? This Office Skills and Receptionist course is ideal for people who want to start working as a Receptionist, Office Administrator, Office Manager, Administration Assistant, or Secretary, as well as people who want to enhance their office skills in general.

The Office Admin and Customer Service Diploma is designed to prepare you for an exciting career in office administration by increasing your skill level in computer applications, public speaking, interpersonal relations, and information management. In addition to skill development, employment preparation is also covered, including resume and cover letter writing, mock interviews, and job shadowing. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Office Admin and Customer Service Diploma is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Career path Training offered by the Office Admin and Customer Service Diploma could potentially benefit a range of roles, but would particularly enhance careers in Office Administration Sales Customer Service Receptionist and Secretarial Work Business Management Marketing Other professional admin roles