1907 Wrap courses

Customer Service: Customer Service Course Online Are you looking to enrich your telephone etiquette skills? Join our Customer Service: Customer Service Course to master the art of useful contact over the phone. This Customer Service Course teaches all the aspects of phone etiquette and using proper phone language. The Customer Service: Customer Service Course describes how to eliminate phone distractions. Inbound and outbound calls are part of this Customer Service Course. Through the Customer Service Course, handling rude or angry callers. Moreover, Customer Service Course describes handling interoffice calls and voicemail messages. This Customer Service Course is helpful for correcting poor telephone etiquette and wrapping up. Enrol this Customer Service: Customer Service Course to empower your skills and expertise! Learning Outcomes of Customer Service: Customer Service Course After completing this Customer Service: Customer Service Course, you will be able to: Understand various aspects of phone etiquette via Customer Service Course. This Customer Service Course describes how to use proper phone language. Customer Service Course explains how to handle inbound and outbound calls. You can learn how to eliminate phone distractions through the Customer Service Course. Know how to handle rude or angry callers and much more with the help of this Customer Service Course. Main Course: Telephone-Etiquette Course Free Courses are including with this Customer Service: Customer Service Course Customer Service Course, We Offer a free Close Protection Course Special Offers of this Customer Service: Customer Service Course This Customer Service Course includes a FREE PDF Certificate. Lifetime access to this Customer Service Course Instant access to this Customer Service Course Get FREE Tutor Support to this Customer Service Course Customer Service: Customer Service Course Online Giving students a solid understanding of the foundations of first-rate customer service is the aim of the Customer Service: Customer Service course. This customer service course provides guidance on how to resolve complaints, win back customers, and deal with challenging circumstances. By enrolling in this Customer Service: Customer Service course, you will also learn how to control your stress when dealing with difficult clients. After completing the Customer Service: Customer Service course, you'll know more about how to effectively communicate with clients and comprehend their needs. Who is this course for? Customer Service: Customer Service Course Online This Customer Service: Customer Service Course is perfect for students, business experts or stay-at-home parents. Requirements Customer Service: Customer Service Course Online To enrol in this Customer Service: Customer Service Course, students must fulfil the following requirements. To join in our Customer Service: Customer Service Course, you must have a strong command of the English language. To successfully complete our Customer Service: Customer Service Course, you must be vivacious and self driven. To complete our Customer Service: Customer Service Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Customer Service: Customer Service Course. Career path Customer Service: Customer Service Course Online After completing this Customer Service: Customer Service Course, you may be able to pursue a variety of promising career opportunities related to this Telephone-Etiquette field.

Learn how to create stunning face painting designs in our online course. Unleash your creativity and impress at every event!

Advance your teaching career with our Level 5 Diploma. Gain expert skills and knowledge to excel in educational leadership and innovative teaching strategies.

Elevate your knowledge and skills in working at heights safely. Comply with regulations, implement risk assessments, and master the use of specialized equipment for fall protection. This course makes you adept at ensuring workplace safety in elevated environments.

Unlock your potential in business writing with a focus on stock analysis articles. Learn to research, write, and present compelling business articles that not only inform but also command attention. This course is your step-by-step guide to mastering the art of persuasive and insightful business writing.

Every Saturday at 9:55 – 10:25 Dive into a magical journey of movement and imagination with Melody Movement Early Learning—a dance adventure like no other, dreamt up by the visionary Jill Ewing. Tailored for the little movers and shakers aged 18 months to 3 years, our program is a treasure chest, unlocking the boundless creative spirit of your child. At the epicenter of this voyage is the charming Melody Bear, guiding our young dancers through a land filled with the marvels of dance and motion, weaving together activities, stories, dreams, and dances. We’ve meticulously mapped out a dance odyssey that flows smoothly, nurturing your child’s growth every pirouette of the way. This journey crescendos at the Foundation Ballet level, where, amidst applause and twinkling eyes, our dancers share a heartfelt goodbye with Melody Bear at their Graduation Ceremony. Embark with us on this enchanting expedition, celebrating each leap and bound towards unlocking your child’s potential. Why Let Your Child Twirl into the World of Ballet? Ballet isn’t just about grace and tutus; it’s a playground for young minds to grow, express, and connect. Here’s how your little one will flourish in ballet slippers: Motor Skills & Coordination: Ballet is a fun way to fine-tune motor skills, teaching tiny dancers about coordination and grace. Balance & Strength: It lays the foundation for good posture and core strength, key to a healthy, active life. Creativity & Expression: Through ballet, children discover a world where movement tells stories, and emotions dance freely. Social Skills & Confidence: Dance classes are a social symphony, encouraging interaction, cooperation, and the confidence to shine. Discipline & Focus: Ballet introduces the virtues of discipline and focus, invaluable lessons for life’s many stages. Music & Rhythm: It’s a celebration of classical music, cultivating a love for different genres and the joy of moving to the beat. Cognitive Skills: Ballet sharpens the mind, enhancing memory, problem-solving, and expanding vocabulary through the language of dance. Emotional Wellbeing: It offers a vibrant outlet for expressing feelings and fosters a positive, healthy lifestyle. Preparedness for School: Ballet primes young learners for the classroom, teaching them to follow instructions and embrace learning with open arms. Pure Joy: Most importantly, ballet is fun, filling young lives with the joy and enchantment of dance. Why Choose M&L School of Performing Arts? Step into M&L School of Performing Arts, where every ballet slipper tells a story of passion, music, and the thrill of performance. Founded by Martin and Lwena, a duo bound by their love for music and inspired by their daughter’s dance dreams, we’ve built more than a school; we’ve created a home for aspiring dancers in Newmarket since April 2015. Here, ballet is more than lessons; it’s an experience wrapped in warmth, encouragement, and the freedom to explore dance’s infinite possibilities. Under our roof, every child’s passion for dance is nurtured, their potential unleashed. Join the M&L family, where music meets joy, and every step is a step towards making dreams dance Book first lesson here: https://mandlschoolofperformingarts.com/book-first-lesson/

Our fun and engaging play-based Spanish sessions for children include lots of singing, interactive games and activities and storytelling in Spanish. They are aimed at children aged 2-4 but if your little one is slightly older or younger you are still welcome to join us and see if they like it! They last for 45 minutes, with an extra 15 minutes at the end of the session for children to play and parents/carers to socialise over a cup of tea of coffee. They are delivered by a qualified native Spanish teacher with full GTCS registration and PVG and nearly ten years of experience teaching languages internationally. Come along to one of our trial sessions and see if this is something you and your little one would enjoy! If this is the case, you can then purchase a block of sessions and learn Spanish with us weekly! We look forward to seeing you :)

Building Confidence, Self Worth & Friendships Making Tracks is for children with additional needs and their families, allowing them access to an inclusive and sensory rich environment. Developing confidence and self esteem, motivation to learn and improving self worth. This group is based around the children and their needs. Our highly skilled staff work with children and their families, to encourage growth in a supportive and nurturing environment. Activities include outdoor play and learner led activities such as den building, campfire cooking and exploration. How To Access Our Alternative Schooling Sessions Making Tracks, our alternative schooling sessions, are open to all children of school age and currently takes place on a Tuesday during term time from  Group One 10am - 12pm Group Two 1pm - 3pm. Each session costs £5.00  Making Tracks can be paid for through your Educational Health Care Plan. Book Now To discuss your child’s needs, or to organise One to One session please contact us. Why Choose Nature for your child? Whatever the reason children come to the woods to access our programmes, we aim to incorporate the forest school ethos into all our activities and sessions, offering a learner-centred approach wherever possible. In line with forest school objectives, we strive to use their Badger Forest School experience to help children overcome their previous experiences and become positive and pro-active learners.  As an organisation with trauma-informed status, our Nurture Programme is specifically designed to support emotional wellbeing as we believe this best supports a child’s development and aids their return to a school setting on a full-time basis. Children are assisted to understand their emotions, their triggers and their behaviours, so that they can learn self-regulation and management techniques. They build trusted relationships with staff which enables therapeutic conversations to happen. The outdoors environment and associated skills building offers children the opportunity to succeed which helps develop confidence, self-esteem and identity. All-weather outdoor learning generates motivation and resilience, as well as helps relieve passivity, stress and anxiety.  In terms of academic learning, sessions deliver a wide range of activities designed to develop the child’s concentration, practical skills, fine and gross motor development, problem solving, language and communication skills, and expand their understanding of the natural world. Activities might include:  Shelter building Fire lighting and cooking on an open fire Tool use Studying wildlife Rope and string work Art and sculpture work Sensory activities Developing and discussing stories Creating and completing obstacle courses Activities frequently incorporate opportunities for working on literacy or numeracy skills, and additionally, we can work towards including some elements of the National Curriculum if this is a priority for the client, as many of our staff are teacher trained or have experience working in schools.

For New Mums And Their Children Improve Wellbeing We offer time to discover what you and your child enjoy. We explore mindfulness and grounding exercises for mums/carers and babies. Enjoy The Fresh Air A cosy campfire, campfire treats, play, crafts and walks in the woods are very much part of these sessions and make the most of being outdoors. Story telling and singing, seasonal crafts and getting hands on in the mud kitchen give your child lots of options for fun in the fresh air. Build Connections Building connections with your babies and other mums is a very natural progression as you have time to relax and enjoy each others company. Supporting All New Mamas Wednesdays 11am - 1pm (term time) Mamas in nature supports new Mums and their babies. This safe, supportive space can bring everybody positivity, connection and joy. The feed back from Mums is really positive with members feeling more relaxed, supported and calmer. Mama’s in Nature is partly funded by the National Lottery Community Fund and is only £3 per carer per session. Access to these sessions is for existing attendees or via social prescribing. If you are interested in sessions because you feel you or someone else may benefit from attending, please email info@badgerforestschool.co.uk to discuss. What you might need We are outside all year round so warm and waterproof clothes (for you and for baby) will help you enjoy the sessions. We have a range of outdoor clothing, slings etc which can be borrow for the sessions at no charge, so don’t worry if you don’t have all you need. If you have a sling or pushchair suitable for woodland walks and a change of clothes for baby, as they may get muddy and wet, bring them along. We also have use of an indoor space where needed. 

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to become more confident and relaxed when speaking in front of an audience. Overview Upon successful completion of this course, students will become more confident and relaxed in front of an audience which will translate into a successful speaking event. In this course, students will learn some basic public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Identifying Your Audience Performing a Needs Analysis Creating an Audience Profile Identifying Key Questions and Concerns Creating a Basic Outline Outlining the Situation Identifying the Task That Had to Be Performed Listing the Actions You Took Revealing the Results Organizing the Program Making Organization Easy Organizational Methods Classifying and Categorizing Fleshing It Out Identifying Appropriate Sources Establishing Credibility The Importance of Citations Putting It All Together Writing Your Presentation Adding a Plan B Reviewing, Editing, and Rewriting Being Prepared Checking Out the Venue Gathering Materials A 24 Hour Checklist Overcoming Nervousness A Visit from the Boss Preparing Mentally Physical Relaxation Techniques Appearing Confident in Front of the Crowd Delivering Your Speech (I) Starting Off on the Right Foot Using Visual Aids Checking the Volume of Your Voice Delivering Your Speech (II) Adjusting on the Fly Gauging Whether Breaks Are Required Wrapping Up and Winding Down Questions and Answers Ground Rules Answering Questions That Sound Like an Attack Dealing with Complex Questions Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations