The Professional Presenter Training provides you with the knowledge and skill building in the planning, preparation and delivery of truly engaging presentations. Exploring all aspects of concept, design and delivery, you will gain a range of tools and techniques to help you plan and deliver engaging and effective presentations to a range of audiences. You'll learn how to use specific tools and techniques for presentation creation and delivery which will enable you to conduct powerful presentations that engage your audience every time. This course will give you the framework needed to develop and deliver an effective, memorable presentation. You will learn proven tips and examples that will guide you through the presentation process no matter how large the audience. Who is this course for? Excel 2019 Introduction is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Excel 2019 Introduction is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Introduction 00:01:00 Section 01 What is Excel 00:04:00 Opening Excel 00:07:00 Navigating the Excel User Interface 00:10:00 Using the Excel Ribbon 00:07:00 Understanding Excel Worksheet Components 00:07:00 Using the Backstage View 00:09:00 Section 02 Creating a New Workbook 00:06:00 Creating Workbooks Using Templates 00:03:00 Saving an Excel Workbook 00:05:00 Using the Accessibility Checker 00:04:00 Section 03 Navigating a Worksheet by Mouse or Keyboard 00:05:00 Understanding Excel Data Types 00:06:00 Using the Inking Tools 00:06:00 Working with Cell and Range Addressing 00:03:00 Using various Data Selection Techniques 00:03:00 Working with Common Excel Commands 00:05:00 Using the Autofill Handle 00:04:00 Using Flash Fill 00:02:00 Section 04 What are Formulas and Functions 00:04:00 Understanding the Components of a Formula 00:06:00 Understanding Calculation Hierarchy and the Order of Operations 00:03:00 Creating Basic Formulas 00:03:00 Working with Basic Functions and AutoSum 00:06:00 Using Cell References 00:05:00 Using the Quick Analysis Tools 00:03:00 Section 05 Modifying Columns and Rows 00:06:00 Hiding and Unhiding Columns and Rows 00:04:00 Section 06 Formatting and Aligning Data 00:11:00 Merging Data 00:08:00 Wrapping Text and Adjusting Orientation 00:07:00 Formatting Numbers 00:08:00 Using Borders and Shading 00:07:00 Using the Format Painter 00:04:00 Removing Formatting Quickly 00:05:00 Section 07 Using Cell Styles 00:06:00 Applying Themes 00:04:00 Section 08 Inserting and Formatting Images 00:06:00 Inserting and Formatting Shapes 00:06:00 Inserting and Formatting SmartArt 00:09:00 Working with Icons 00:06:00 Working with 3-D Models 00:05:00 Inserting Screenshots 00:05:00 Inserting Hyperlinks 00:05:00 Inserting Symbols and Equations 00:05:00 Inserting WordArt and Text Boxes 00:08:00 Inserting Other Excel Objects 00:06:00 Arranging Objects 00:05:00 Section 09 Using Find and Replace 00:03:00 Using Go To and Go To Special 00:03:00 Using the Spell Checker 00:05:00 Using the Thesaurus and Translation Features 00:05:00 Section 10 Printing and Previewing Excel Files 00:05:00 Creating Custom Margins and Scaling 00:05:00 Adding Headers and Footers 00:05:00 Exporting to PDF and XPS 00:04:00 Section 11 Renaming and Coloring Worksheet Tabs 00:04:00 Adding, Deleting, and Navigating Worksheets 00:05:00 Section 12 Viewing Workbooks 00:05:00 Using Zoom Tools 00:02:00 Configuring Sheet Options 00:04:00 Using the Freeze Panes and Split Commands 00:06:00 Working with Window Commands 00:03:00 Adjusting Workbook Properties 00:06:00 Recap Recap 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Are you looking to improve your current abilities or make a career move? Our unique Public Speaking course might help you get there! Expand your expertise with high-quality training - study the Public Speaking course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Public Speaking online training course. This Certificate in Public Speaking at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Public Speaking Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Public Speaking course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The Public Speaking course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Public Speaking course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Public Speaking training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Public Speaking course: Introduction Public Speaking Course Objectives Module 01: Identifying Your Audience Performing a Needs Analysis Creating an Audience Profile Identifying Key Questions and Concerns Module 02: Creating a Basic Outline Outlining the Situation Identifying the Task That Had to Be Performed Listing the Actions You Took Revealing the Results Module 03: Organizing the Program Making Organization Easy Organizational Methods Classifying and Categorizing Module 04: Fleshing It Out Identifying Appropriate Sources Establishing Credibility The Importance of Citations Module 05: Putting It All Together Writing Your Presentation Adding a Plan B Reviewing, Editing, and Rewriting Module 06: Being Prepared Checking Out the Venue Gathering Materials A 24 Hour Checklist Module 07: Overcoming Nervousness A Visit from the Boss Preparing Mentally Physical Relaxation Techniques Appearing Confident in Front of the Crowd Module 08: Delivering Your Speech (I) Starting on the Right Foot Using Visual Aids Checking the Volume of Your Voice Module 09: Delivering Your Speech (II) Adjusting on the Fly Gauging Whether Breaks Are Required Wrapping Up and Winding Down Ground Rules Answering Questions That Sound Like an Attack Dealing with Complex Questions Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Certificate in Public Speaking at QLS Level 3 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Public Speaking course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Certificate in Public Speaking at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Public Speaking at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
24-Hour Flash Sale! Prices Reduced Like Never Before!! Chemistry is at the heart of scientific discovery and innovation, shaping industries from pharmaceuticals to materials science. In the UK, the chemical industry employs over 150,000 people and contributes significantly to the economy. For those passionate about this essential science, the "Advanced Diploma in Organic Chemistry at QLS Level 7" is your gateway to mastering the complexities of organic molecules and reactions. This Advanced Diploma in Organic Chemistry at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! This comprehensive course bundle offers an in-depth exploration of organic chemistry, covering everything from the basics of drawing organic molecules to advanced synthesis techniques. You'll start with foundational units like Resonance, Acid-base Reactions, and Molecular Geometry before progressing to more complex topics such as Reaction Mechanisms, Substitution and Elimination Reactions, and Addition Reactions. Each unit is carefully designed to build your expertise and confidence in organic chemistry. Learning Outcomes of this Course: Master the art of drawing and interpreting organic molecules. Understand and apply the principles of resonance and acid-base reactions. Analyse and predict molecular geometry and configurations. Differentiate between substitution and elimination reaction mechanisms. Execute advanced organic synthesis techniques with confidence. Develop critical thinking skills for complex chemical problem-solving. Unlock new career opportunities and become a leader in the field of chemistry with the "Advanced Diploma in Organic Chemistry at QLS Level 7." This program provides the advanced knowledge and skills needed to excel in various scientific and industrial roles. Enrol today and take the first step towards a rewarding and impactful career in chemistry! Why Prefer This Organic Chemistry Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Organic Chemistry course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Take a step toward a brighter future! This diploma offers learners the opportunity to acquire a Certificate that is highly valued in the field of Organic Chemistry. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Organic Chemistry setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Organic Chemistry-related fields, impacting their Organic Chemistry experiences and long-term development. Course Curriculum Here is the curriculum breakdown of the Organic Chemistry course: Module 01: About the Course Module 02: Drawing Organic Molecules Module 03: Resonance Module 04: Acid-Base Reactions Module 05: Geometry Module 06: Nomenclature Module 07: Conformations Module 08: Configurations Module 09: Mechanisms Module 10: Substitution Reactions Module 11: Elimination Reactions Module 12: Substitution vs Elimination Module 13: Addition Reactions Module 14: Synthesis Techniques Module 15: Wrapping Up and Bonus Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Advanced Diploma in Organic Chemistry at QLS Level 7 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring chemists Research scientists Pharmaceutical professionals Chemistry educators Laboratory technicians Advanced science students Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Organic Chemist: £25,000 - £45,000 Research Scientist: £30,000 - £60,000 Pharmaceutical Chemist: £28,000 - £50,000 Laboratory Technician: £20,000 - £35,000 Chemistry Lecturer: £35,000 - £55,000 Chemical Analyst: £25,000 - £45,000 Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Advanced Diploma in Organic Chemistry at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Organic Chemistry at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
Dive into the world of organic chemistry with the Complete Organic Chemistry Demystified course. This course will provide you with an overall idea of organic chemistry. Within no time, you will be able to build a solid foundation in this area. Through this Complete Organic Chemistry Demystified course, you will learn how to draw organic molecules. The informative modules will educate you on acid-base reactions. You will develop an in-depth understanding of geometry, nomenclature, conformations and more. In addition, you will receive detailed lessons on substitute reactions and elimination reactions. This course will also educate you on synthetic techniques. This Complete Organic Chemistry Demystified course is the perfect place to explore different aspects of organic chemistry. If you aspire to pursue a career in the relevant fields, this course is the ideal training ground for you. Enrol now! Learning Objectives Get introduced to the basic steps of drawing organic molecules Enrich your knowledge of acid-base relations Learn the principles of geometry and nomenclature Develop a clear understanding of conformations Deepen your understanding of substitute reactions and elimination reactionsGain in-depth knowledge of synthetic techniques Who is this Course for? This Complete Organic Chemistry Demystified course is ideal for aspiring professionals or those who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of the principles of organic chemistry or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy, and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path Upon successfully completing the Complete Organic Chemistry Demystified course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Chemistry teacher Food scientist Forensic analyst Environmental scientist Materials scientist Analytical chemist Pharmacologist Course Curriculum Module 01: About the Course Introduction 00:02:00 Module 02: Drawing Organic Molecules How to read bond-line drawings 00:18:00 How to draw bond-line drawings 00:18:00 Identifying formal charges 00:22:00 Finding lone pairs that are not drawn 00:23:00 Module 03: Resonance What is resonance? 00:05:00 Drawing resonance structures (part 1) 00:40:00 Formal charges in resonance structures 00:19:00 Drawing resonance structures (part 2) 00:25:00 Recognizing patterns 00:30:00 The relative importance of resonance structures 00:19:00 Module 04: Acid-Base Reactions Introduction to acid - base 00:03:00 Charged atoms 00:08:00 Resonance 00:11:00 Induction 00:09:00 Orbitals 00:03:00 Charged atoms - Resonance - Induction - Orbitals 00:07:00 Showing an acid-base mechanism 00:14:00 Acid-Base equilibrium position 00:06:00 Module 05: Geometry Orbitals 00:15:00 Goemetry of orbitals 00:15:00 Impact of resonance on geometry 00:01:00 Module 06: Nomenclature Introduction to nomenclature 00:03:00 Functional group 00:07:00 Unsaturation 00:04:00 Parent 00:09:00 Substituents 00:10:00 'cis' - 'trans' stereoisomerism 00:04:00 'E' - 'Z' stereoisomerism 00:04:00 Localizing substituents in parent chain 00:12:00 From structure to name 00:20:00 Module 07: Conformations Introduction to conformations 00:02:00 Newman projection 00:10:00 Relative stability of Newman projections 00:08:00 Drawing chair conformations 00:02:00 Drawing substituents in chair conformations 00:11:00 Ring flipping 00:10:00 Comparing stability of chair conformations 00:10:00 Module 08: Configurations Introduction to configurations 00:01:00 Locating stereocenters 00:04:00 Determining the configuration of a stereocenter 00:18:00 Nomenclature 00:12:00 Enantiomers 00:08:00 Diastereomers 00:05:00 Meso compounds 00:04:00 Fischer projections 00:11:00 Module 09: Mechanisms Introduction to mechanisms 00:02:00 Nucleophiles and electrophiles 00:09:00 Arrows used for mechanisms 00:14:00 Carbocation 00:15:00 Module 10: Substitution Reactions SN1 SN2 mechanisms 00:10:00 Factor #1: the electrophile 00:06:00 Factor #2: the nucleophile 00:04:00 Factor #3: the leaving group 00:05:00 Factor #4: the solvent 00:05:00 Combining all 4 factors 00:09:00 Module 11: Elimination Reactions Introduction to elimination reactions 00:02:00 E1 mechanism 00:08:00 E2 mechanism 00:20:00 Module 12: Substitution vs Elimination Introduction to substitution vs elimination 00:03:00 Determining the function of the reagent 00:04:00 Identifying the mechanism(s) 00:11:00 Predicting regiochemical and stereochemical outcomes 00:16:00 Module 13: Addition Reactions Introduction to addition reactions 00:01:00 Regiochemistry 00:05:00 Stereochemistry 00:18:00 Hydrogenation: adding H-H 00:07:00 Hydrohalogenation: adding hydrogen halide, H-X 00:09:00 Hydrobromination : adding H-Br 00:09:00 Hydration: adding H-OH 00:12:00 Adding Br and Br 00:05:00 Halohydrin formation: adding Br and OH 00:08:00 'Anti' dihydroxylation: adding OH and OH 00:07:00 'syn' dihydroxylation : adding OH and OH 00:04:00 Ozonolysis 00:03:00 Reactions summary 00:01:00 Module 14: Synthesis Techniques One-step synthesis 00:03:00 Combining reactions: changing the position of a leaving group 00:03:00 Combining reactions: changing the position of a double bond 00:02:00 Combining reactions: introducing functionality 00:03:00 Module 15: Wrapping Up and Bonus Thank you for enrolling and announcing part 2 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
This course will help you to prepare for the Cisco Certified Network Associate (CCNA) certification exam. The course covers all the major topics of computer networking and network devices, such as Internet Protocol (IP) addressing, routing, switching, Transmission Control Protocol/Internet Protocol (TCP/IP), Network Address Translation (NAT), Dynamic Host Configuration Protocol (DHCP), and Domain Name System (DNS).
The Special Educational Needs Teaching Assistant Diploma is a professional qualification focussed on the practical application of theoretical knowledge. You will gain knowledge of classroom methodologies, communication skills for teaching and how to safeguard children, along with role-specific competencies such as the SEN code of practice, understanding learning difficulties, supporting children on the autistic spectrum, and managing ADHD and dyslexia in the classroom. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. Who is the course for? Educators who want to improve their interactive teaching course. People who have an interest in teaching and studying. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Module 1: Fundamentals of Teaching Understanding the Development of Children and Young Person 01:00:00 Communication and Professional Relationships with Pupils and Family 01:00:00 Safeguarding the Welfare of Children and Young Person 01:00:00 Module 2: Teaching in UK Teaching in the UK 00:10:00 Teachers' Standards in UK 00:10:00 Teachers Pay 00:30:00 The English School System 00:10:00 Evaluation of Schools and Teachers 00:30:00 School Governance 00:15:00 Inclusive Teaching 00:15:00 Module 3: Teacher Training Module 01: Getting Started 00:22:00 Module 02: Understanding Training and Facilitation 00:25:00 Module 03: Gathering Materials 00:12:00 Module 04: Creating a Lesson Plan 00:15:00 Module 05: Choosing Activities 00:15:00 Module 06: Preparing for the Workshop 00:10:00 Module 07: Getting Off on the Right Foot 00:10:00 Module 08: Delivery Tips and Tricks 00:30:00 Module 09: Keeping it Interactive 00:08:00 Module 10: Dealing With Difficult Participants 00:12:00 Module 11: Tackling Tough Topics 00:16:00 Module 12: Wrapping Up 00:12:00 Activities 00:00:00 Module 4: Teaching Methodologies Education - A Group Enterprise 00:20:00 Traits to Develop 00:30:00 Grow the Attention 00:30:00 Learning Good Habits 00:25:00 Importance of Memory 00:30:00 Imagination is Important 00:16:00 Breakdown of Thinking Process 00:30:00 Appreciation - An Aesthetic Emotion 00:20:00 Learning Reflexive Activities 00:35:00 Differing Individuals 01:00:00 Morality Matters 00:30:00 Different Learning Methods 00:15:00 Different Psychological Exercises 00:30:00 Problems, Situations & Solutions 00:20:00 Measuring the Achievements 01:00:00 Module 5: Psychology of Teaching Why Young People Do Not Learn to Study Properly? 00:20:00 The Nature of Study, and Its Principal Factors 00:30:00 Provision for Specific Purposes, as One Factor of Study 00:40:00 The Supplementing of Thought, as a Second Factor of Study 00:15:00 The Organization of Ideas, as a Third Factor in Study 00:30:00 Judging of the Soundness and General Worth of Statements, as a Fourth Factor in Study 00:25:00 Memorizing, as a Fifth Factor in Study 02:00:00 The Using of Ideas, as a Sixth Factor in Study 00:25:00 Provision for a Tentative Rather Than a Fixed Attitude Toward Knowledge, as a Seventh Factor in Study 01:00:00 Provision for Individuality, as an Eighth Factor in Study 00:15:00 Full Meaning of Study: Relation of Study to Children and to the School 00:15:00 Module 6: SEN Teaching Introduction to Special Educational Needs (SEN) 00:05:00 Understand Constructivism in the Classroom and know your role as a teacher 00:10:00 SEN Code of Practice 00:15:00 Get an understanding on SENCO 00:10:00 Classroom Management Strategies for Children with Special Needs 00:05:00 Physical Difficulties, Sensory Difficulties, Cognitive Impairments of Pupils 00:10:00 How to Deal with Pupils with Autism 00:10:00 Understanding Learning Difficulties 00:10:00 Anger Management Methods for Pupils With Special Needs 00:10:00 Teaching Children with Down Syndrome 00:10:00 Conclusion SEN 00:05:00 Module 7: SEN in USA INTRODUCTION to SEN USA 02:00:00 PRINCIPLES OF SPECIAL EDUCATION 01:00:00 SEN CURRICULUM 01:00:00 SEN TEACHING 01:00:00 CONCLUSION to SEN USA 00:15:00 Module 8: ADHD What is ADHD? 00:05:00 Causes of ADHD 00:05:00 Diagnosing ADHD 00:05:00 Treating ADHD 00:05:00 ADHD and Education 00:05:00 Reasonable Adjustments: ADHD 00:10:00 Adults with ADHD 00:10:00 Module 9: Dyslexia What is Dyslexia? 00:10:00 Identifying Dyslexia 00:05:00 Co-occurring Conditions 00:05:00 Diagnosing Dyslexia 00:05:00 Creating Dyslexia Friendly Environment 00:05:00 Solutions for Dyslexia 00:30:00 Module 10: Dealing with Troubled Children YOU AND YOUR CHILD STUDY 01:30:00 THE PROBLEM OF PUNISHMENT 00:30:00 WHEN YOUR CHILD IMAGINES THINGS 00:30:00 WHY KIDS LIE AND WHAT TO DO ABOUT IT 01:00:00 BEING AFRAID 00:30:00 THE FIRST GREAT LAW 00:30:00 THE TRAINING OF THE WILL 01:00:00 HOW CHILDREN REASON ABOUT FUTURE 00:30:00 WORK AND PLAY 01:00:00 CHILDREN'S GANGS, CLUBS, AND FRIENDSHIPS 00:15:00 CHILDREN'S IDEALS AND AMBITIONS 01:00:00 THE STORK OR THE TRUTH 00:30:00 THE GOLDEN AGE OF TRANSITION 00:15:00 HEREDITY AND ENVIRONMENT 01:00:00 FREEDOM AND DISCIPLINE 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Teaching 00:30:00 Final Exam Final Exam- Advanced Diploma in Teaching 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Description: The world can sometimes be a genuinely distressing place for many reasons. It's impossible to get rid of stress completely. However, you can learn some of the tips and tricks to enable you to adapt or overcome at whatever point you keep running into it. Learn about how to deal with stress in your life including at the work environment. You will learn stress awareness, management, and prosperity in this online course bundle. In this course, students will have more understanding of what stress is and gain more strategies for how to manage stress. You will be equipped with necessary skills, information, and knowledge of stress related issues and stress management. Who is this course for? This course would be ideal for anyone who needs to understand stress management. Senior/junior managers, directors, administrators, customer service professionals and technical staff. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Stress Management Basics Introduction 00:15:00 Recognizing your stress Levels & triggers 01:00:00 Why do these changes occur frequently? 00:15:00 What does stress do to you? 00:15:00 Beware! Before seeking medical attention 00:30:00 Medical stress solutions analyzing 00:30:00 The importance of stress management 01:00:00 Other things that might help in Stress Management 00:30:00 The Uses of Herbs and supplements in stress Management for stress relief 01:00:00 Conclusion 00:15:00 Applying Reiki Method What Is Reiki? 01:00:00 Learning about Reiki 01:00:00 Sides Effects of Reiki 01:00:00 Reiki Healing Health Benefits 01:00:00 Reiki And Creative Problem Solving 00:30:00 Essential Benefits Of Reiki 01:00:00 Strengthen Your Reiki Energy 01:00:00 Additional Treatment Advantages Of Reiki 01:00:00 What to Expect from Reiki Practice 01:00:00 Drawbacks of Not Using Reiki 01:00:00 Wrapping Up 00:15:00 Advanced Techniques What Is Stress? 00:30:00 Causes Of Stress 01:00:00 The Effects Of Stress 00:30:00 Recognise The Warning Signs 00:15:00 Lingering Stress 00:15:00 Stress And Panic Attacks 00:30:00 Solutions On Living A Stress-Free Life 01:30:00 Conclusion 00:15:00 Mock Exam Mock Exam- Stress Management Bundle Course 00:30:00 Final Exam Final Exam- Stress Management Bundle Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Cognitive-behavioural therapy (CBT) is a type of psychotherapy that tries to improve your mental health by modifying dysfunctional emotions, behaviour and thoughts. It is an evidence-based practice that helps you to change your perceptions and behave for treating certain problems in your behaviour. The course illustrates the concepts of CBT approach with a special focus on 'eating disorders'. Throughout the course, you will learn to treat 'eating disorders' by applying CBT approach. You will learn to deal with the patients suffering from Anorexia, Bulimia, and Binge Eating Disorder. CBT method helps you to focuses on solutions and encourages your patients to challenge distorted cognitions and change destructive patterns of behaviour. After finishing the course, you will be able to work as a CBT therapist and help people having ' eating disorders'. Who is the course for? Students interested in psychology and/or counselling Individuals interested in career (work) related to 'eating disorders' Individuals who want to use knowledge of CBT and 'eating disorders' in their work Individuals who want to work as professional 'counsellors' or 'therapists' Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction CBT Eating Disorders Promo FREE 00:02:00 About the Tutor 00:01:00 About the Course 00:02:00 CBT & Therapeutic principles What is CBT (the CBT model) 00:07:00 NICE guidelines 00:04:00 The therapeutic alliance, Trust and Empathy 00:07:00 Ethics of the therapy 00:05:00 The Psychology & Causations of Eating Disorders Eating disorders: Categorisations 00:07:00 Core Psychopathology of Eating Disorders 00:07:00 Co-morbid psychiatric illness 00:07:00 Social and Family factors 00:08:00 Cognitive factors 00:07:00 Emotional factors 00:09:00 The Assessment & Planning First session - Assessment 00:08:00 Dietary and Nutritional issues 00:06:00 Setting Goals with the client 00:07:00 Motivational factors 00:07:00 CBT in Practice Working with Anxiety 00:05:00 The Socratic approach (Socratic questioning) 00:06:00 Psychoeducation 00:04:00 The 'Exposure' technique 00:07:00 Working with Beliefs (shape, weight, food) 00:07:00 Behavioural Experiments 00:07:00 Reviewing & Wrapping up Designing and Reviewing Action plans 00:06:00 Concluding therapy successfully 00:04:00 Follow up and Relapse Prevention 00:05:00 Thank you and Good Bye! 00:03:00 Resources Resources - Cognitive Behavioural Therapy (CBT) for Eating Disorders 00:00:00 Mock Exam Mock Exam - Cognitive Behavioural Therapy (CBT) for Eating Disorders 00:20:00 Final Exam Final Exam - Cognitive Behavioural Therapy (CBT) for Eating Disorders 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Dive into the intricate world of vacuum packing with our comprehensive course on 'Vacuum Packing Training: Food Preservation and Safety'. Explore the foundational principles behind vacuum packing, as we unravel the art of selecting the aptest packaging materials, ensuring food remains uncontaminated, and mastering advanced vacuum packing strategies. Furthermore, you'll gain insights into the robust storage and transportation protocols for vacuum-packed food, rounded off with an astute perspective on its business applications. With our meticulously curated modules, you're set to embark on a transformative journey, ensuring the longevity and safety of food through vacuum packing. Learning Outcomes Grasp the core concepts and evolution of air-tight sealing. Distinguish and choose the optimal wrapping materials for diverse food products. Enforce rigorous food safety and cleanliness standards during the sealing process. Perfect sophisticated methods to guarantee efficient air-tight closure. Assess and plan ideal procedures for storage and transit of sealed food products. Why buy this Vacuum Packing Training: Food Preservation and Safety? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Vacuum Packing Training: Food Preservation and Safety there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Vacuum Packing Training: Food Preservation and Safety for? Chefs and restaurateurs looking to enhance food preservation methods. Food industry professionals keen on updating their preservation techniques. Entrepreneurs contemplating starting a food packaging or storage business. Individuals passionate about safe food handling and storage. Logistics and transportation professionals in the food sector. Prerequisites This Vacuum Packing Training: Food Preservation and Safety does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Vacuum Packing Training: Food Preservation and Safety was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Vacuum Packing Specialist: £25,000 - £35,000 per annum Food Safety Officer: £30,000 - £42,000 per annum Food Storage Manager: £28,000 - £38,000 per annum Vacuum Packing Equipment Salesperson: £22,000 - £32,000 per annum Food Quality Assurance Manager: £35,000 - £50,000 per annum Food Logistics Coordinator: £27,000 - £37,000 per annum Course Curriculum Module 01: Introduction to Vacuum Packing Introduction to Vacuum Packing 00:14:00 Module 02: Choosing the Right Packaging Materials Choosing the Right Packaging Materials 00:21:00 Module 03: Food Safety and Hygiene Food Safety and Hygiene 00:24:00 Module 04: Vacuum Packing Techniques Vacuum Packing Techniques 00:12:00 Module 05: Storage and Transportation of Vacuum-Packed Food Storage and Transportation of Vacuum-Packed Food 00:22:00 Module 06: Business Applications of Vacuum Packing Business Applications of Vacuum Packing 00:17:00