Description: Created to become the world's premier database software, Microsoft Access has been a very big help to anyone at their day-to-day work. Learning about the basic functions and features of this application can change someone's working habit. Through this course, you will learn the necessary skills, knowledge, and information about Microsoft Access 2010. As long as you have data, you can learn and create a database of that data using Access. Who is the course for? New staff or workers who want to learn about the Microsoft Access 2010. People who have an interest in the basics and features of the Access 2010. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Microsoft Access 2010 for Beginners course is a useful qualification to possess and would be beneficial for following careers: Software Engineer Technical Support Technical Sales Business Analyst Web Developer Software Tester. Microsoft Access 2010 for Beginners Module One - Getting Started FREE 00:30:00 Module Two - Getting Started With Access FREE 01:00:00 Module Three - Using the Access Interface 01:00:00 Module Four - Working with Database Objects 01:00:00 Module Five - Creating Tables 01:00:00 Module Six - Working with Tables 01:00:00 Module Seven - Creating Forms 01:00:00 Module Eight - Working with Forms 01:00:00 Module Nine - Creating Reports 01:00:00 Module Ten - Creating Queries 02:00:00 Module Eleven - Managing Your Database 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Final Exam
Saving money isn't about math. The secret to saving money is the matter of priorities. The general rule of thought is, the earlier a person starts to put money aside towards savings, the more likely this said amount will eventually become a rather attractive number to facilitate some form of suitable retirement plans. This course will discuss in detail about the importance of starting to save as early as possible. You will also learn how ideal it is to start investing early. Investing will help you save or earn more money for an additional source of cash flow. Lastly, you will be provided with robust savings method that will surely make you save more and stop overspending. Course Highlights Piggy Banking is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Piggy Banking into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 45 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Piggy Banking Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Piggy Banking is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Piggy Banking is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Start Savings Early 00:30:00 Savings Is Never Enough: Invest Now 01:00:00 Powerful Savings Method: 401k & IRA 01:00:00 Jump Into Mutual Fund Investments 00:30:00 Save Big On Expenses: Frugal Living 01:00:00 Engage yourself to A Financial Adviser Now! 00:30:00 Wrapping Up 00:15:00 Mock Exam Final Exam
Do you find it difficult to get your kids to turn off the video games and do their homework? Do their gaming habits cause you concern? Do you want to guide your children or your loved ones to overcome game addiction? The Counseling Course for Gaming Addicted Group is the perfect course! This Course will provide you with all the necessary skills to help your kids, or loved ones deal with their video game habit, allowing them to lead a much fuller, richer life in the real world rather than a digital one Course Highlights Counseling Course for Gaming Addicted Group is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Counseling Course for Gaming Addicted Group into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Counseling Course for Gaming Addicted Group Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Counseling Course for Gaming Addicted Group is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Counseling Course for Gaming Addicted Group is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Counseling Course for Gaming Addicted Group Gaming Addiction Group Basics FREE 00:15:00 Required Counseling FREE 00:15:00 Family Counseling 01:00:00 About Online Gamers Anonymous 00:30:00 Addressing Anxiety And Depression 00:30:00 Looking To The Future Of Being In Control 00:30:00 Wrapping Up 00:15:00
Can you say that you are someone who treats gaming as part of your daily life? Do you consider having a career related to gaming? If so, then this course will help you achieve your dreams in game development! You will first be introduced to the gaming basics and how it is used for game development. You will then be introduced to use different kinds of consoles needed for specific games. You will also discover games using your phone and internet. Then you would be knowledgeable on where to find free software that could be used for game development. Lastly, you will understand the accessories that deal with the gaming basics for development. Course Highlights Gaming Tools and Basics is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Gaming Tools and Basics into 8 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 6 hours, 15 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Gaming Tools and Basics Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Gaming Tools and Basics is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Gaming Tools and Basics is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 01:00:00 Understanding Consoles 01:00:00 Using Your Computer 01:00:00 Using Your Phone 01:00:00 Using the Internet 00:30:00 Where to Find Free Software 01:00:00 Understanding Accessories Dealing with Drugs 00:30:00 Wrapping Up 00:15:00 Mock Exam Final Exam
Left out in the general equation, the eat-less-and-exercise- more motto, is the fact that we're not only physical human beings but spiritual ones also. Right now, though, action needs to be taken. People are gaining weight at a distressing rate. From our eldest individuals to our youngest, we're plumping up at levels never seen previously. In this course, you will explore the several concepts in dieting and the psychological immune schemes that can help you get through this. We will help you address dieting-related concerns and provide you with everything you need to diet without sacrificing your mental, physical and spiritual health. Course Highlights Weight Loss Program: Spiritual Method is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Weight Loss Program: Spiritual Method into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 hours, 30 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Weight Loss Program: Spiritual Method Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Weight Loss Program: Spiritual Method is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Weight Loss Program: Spiritual Method is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Feel the Spirituality 00:15:00 Using Several Concepts In A Row 00:30:00 Our Psychological Immune Scheme 00:30:00 The Things Which Can Boost You Up 00:30:00 Concrete Tips 00:30:00 Wrapping Up 00:15:00 Mock Exam Final Exam
Course Overview Learn the secrets to successful telephone customer service and kickstart your career as Call Centre Representative, with this video-guided training course. This Online Call Centre Training Course is designed to provide learners with the skills they'll need to speak like a star, handle difficult customers, train employees, and carry out other essential call centre duties. Through case studies and video lessons, you will learn how to improve your telephone etiquette, with tips and techniques for handling complaints, leaving voicemail messages, and managing inbound/outbound calls. You'll also learn some useful strategies for minimising phone distractions to maintain a high standard of customer service at all times. By the end of this course, you will have an excellent understanding of the principles of proper phone language, as well as the skills to maintain high customer satisfaction by developing proper phone etiquette. Take your telephone customer service skills to the next level and improve your performance to earn regular bonuses! What You Will Learn This Call Centre Training Course is designed to teach learners the essential skills required to succeed in a telephone customer service role. It covers the fundamentals of telephone etiquette, staff training methods, industry best practice, and much more. How to Speak Like a Star How to Handle Rude or Angry Callers An Introduction to Basic Telephone Etiquette Skills Required to Work in a Professional Call Centre Providing Excellent Telephone Customer Service Goal Setting and Benchmarking Closing techniques and Wrapping Up How to Handle Voicemail Messages Methods of Training Employees Ways to Eliminate phone Distractions Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.
Everybody could use some extra money, especially in hard times. Maybe the bills were a bit more than you'd predicted this month, or perhaps you're attempting to raise some starter cash for your online startup or business, or maybe you just need to figure out how to boost up your existing business. In this course, you will learn how to make money on freelancer platforms using the skills you already have. You will have the capacity to begin your freelancing career in weeks, if not in days. Along with useful activities, cheat sheets and schedules, the course will likewise give you the tools and techniques to deal with your life as a freelance. Course Highlights Freelancing Business Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Freelancing Business Course into 9 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 15 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Freelancing Business Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Freelancing Business Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Freelancing Business Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Edit Sites 00:30:00 Author A Book 00:30:00 Slogans and Such 00:30:00 Produce a 'Paper' and Sell Ads 00:30:00 Write Resumes 01:00:00 Proof/Edit Pupil Papers 00:15:00 Arrange Screenplays 00:30:00 Author A Hot Theme & Sell It 00:15:00 Wrapping Up 00:15:00 Mock Exam Final Exam
Are you curious how human resource managers have been to work when you think about how slow their works are? This course will help you answer this dilemma, and you will be able to become someone who is very productive in their company. Description: If you are someone who needs help with the training process because you haven't learned much, then this course will help you. You will be introduced to everything about specific training and the workshop basics. You will be able to determine attendees and location for the training and workshop to be conducted. Then you will be able to create agenda and follow up plan. Lastly, you will know how to encourage people to participate in the activities of your workshop Course Highlights Training Workshops Managing Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Training Workshops Managing Course into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Training Workshops Managing Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Training Workshops Managing Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Training Workshops Managing Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction To Workshop 01:00:00 Define Goals And Objectives 01:00:00 Determine Attendees And Location 00:30:00 Create Agenda And Follow Up Plan 01:00:00 Get People Involved During The Workshop 00:30:00 Let Your Creativity Shine 01:00:00 Wrapping Up 00:15:00 Mock Exam Final Exam
Do you want to test your self-assessment? Do you want to explore the connection between self-assessment and success? The course guides you to assess your self-progress so that you can improve your skill and knowledge. Course Description: Self-assessment is a method that helps you to understand yourself. The course will help you to create a personal development plan so that you can improve your self-awareness. It can help you judge your fear, jealousy, desires, hates, dislikes, envy, etc. By analysing the qualities, you will able to choose the factors that you need to change. Self-assessment Test Course is a fundamental course for everyone to reconsider their personality for professional goals. By the end of the course, you will learn about your strength and weakness, and you can try to change your personality if necessary. Course Highlights Self Assessment Test Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Self Assessment Test Course into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 45 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Self Assessment Test Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Self Assessment Test Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Self Assessment Test Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Self Assessment Test All About The Self Assessment 01:00:00 Personality Types 01:00:00 The Test 00:30:00 Reading The Test 01:00:00 Types Of Tests 01:00:00 Wrapping Up 00:15:00 Mock Exam Final Exam
Most businesses are divided into two categories, which are the product based business and the service based business. Knowing the difference will give the potential business owner a better overview of what is expected from these two very different styles. Our course helps you distinguish between these categories of business which in turn helps you decide the accompanying tools that you should choose to enhance the business experience and also to contribute positively to the ease of running the business entity. You will also learn how to do market research to choose the best service based company. Course Highlights Accredited Diploma in Service Business Synergy is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Service Business Synergy into 8 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Service Business Synergy Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Service Business Synergy is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Service Business Synergy is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Service Business Basics 00:30:00 Use Market Research To Choose The Best Service Based Company 00:30:00 Beef Up Your Marketing Skills 00:30:00 Put Together Up Your Website 01:00:00 Brainstorming Unique Advertising Ideas 00:30:00 Stay On Top Of Customer Service 00:30:00 Types Of Service Based Companies 00:30:00 Wrapping Up 00:15:00 Mock Exam Final Exam