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Designing your own customized form has never been easier using Microsoft Infopath. Using this software to its full potential is something very few can people can actually do. But don't worry, this course will allow you to use Microsoft Infopath to its full extent. Use infopath to write your own expense report with offline support, increased accuracy and higher efficiency. Fill out your own insurance claim, permit application and other forms at your own convenience. Other benefits include inventory management and market research. Use this software to design, distribute, and to fill and submit electronic forms containing structured data. This intermediate level course consists of units designed to teach you to use infopath at its highest capacity. This course can teach people want to learn how to design their own forms for professional purposes. At the end of the course you will be tested on your knowledge on infopath. On completion of all the units you will be an expert at infopath. Course Highlights Accredited Microsoft Project 2007 for Beginners is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Microsoft Project 2007 for Beginners into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Microsoft Project 2007 for Beginners Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Microsoft Project 2007 for Beginners is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Microsoft Project 2007 for Beginners is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - Opening and Closing Project 01:00:00 Module Three - Your First Project 01:00:00 Module Four - Adding Tasks 01:00:00 Module Five - Advanced Task Operations 01:00:00 Module Six - Scheduling your Tasks 01:00:00 Module Seven - Adding Resources 01:00:00 Module Eight - Assigning Resources 01:00:00 Module Nine - Customizing Your Project View 01:00:00 Module Ten - Creating Project Reports 01:00:00 Module Eleven - Finishing Your Project 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities - Accredited Microsoft Project 2007 for Beginners 00:00:00 Mock Exam Final Exam

Do you want to improve your lead generation skill and want to increase your revenue? Do you need to improve your business prospects for better achievement? This course will guide you the necessary prospects and leads for your business. Course Description: The course is designed for the users who want to develop the business opportunities. The success of any sales company depends on the prospects and lead generation procedures of that company. The course will guide to identify the real prospects of your business. The course also includes the different aspects of possibilities, details about the traditional marketing methods, new marketing methods, the common errors made by generations, etc. In short, the course focuses comprehensive strategies and approaches of prospecting and leads generation so that you can gain success in your business. Course Highlights Accredited Diploma in Prospecting and Lead Generation is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Prospecting and Lead Generation into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 9 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Prospecting and Lead Generation Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Prospecting and Lead Generation is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Prospecting and Lead Generation is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - Prospecting 00:30:00 Module Three - Traditional Marketing Methods 01:00:00 Module Four - New Marketing Methods 01:00:00 Module Five - Generating New Leads 01:00:00 Module Six - Avoid Common Lead Generation Mistakes 00:30:00 Module Seven - Educate Prospects 00:30:00 Module Eight - The Pipeline 00:30:00 Module Nine - Follow up Communication 01:00:00 Module Ten - Track Activity 00:30:00 Module Eleven - Create Customers 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Accredited Diploma in Prospecting and Lead Generation 00:20:00 Final Exam Final Exam- Accredited Diploma in Prospecting and Lead Generation 00:20:00

Course Overview How would you like to one day be able to play a game that you yourself designed? If this sounds like the ultimate gamer's dream to you, then enrol in this Online Game Design Course today and turn your vision into a reality! This course is specially designed to teach you the very fundamentals of game creation, complete with training on how to develop games using 2D and 3D software. It covers everything you need to know to become a successful Game Designer, including an overview of the principles of game modification, and the tools you'll need as a game designer. Not only that, but with step-by-step training, you'll learn how to create games for social sites, providing you with a range of in-demand skills to rise to the top of the industry in no time. Learn from the experts and turn your passion for gaming into a full-time profession. Start designing the games you've always dreamed of and learn the principles of game creation from the experts!  What You Will Learn In this Online Game Design Course, you will learn about the principles of designing games, with training in 2D and 3D game creation software. It is designed to help you familiarise with the role of a Game Designer, equipping you with the necessary skills to get a head start in your career. An Introduction to Game Creation An Overview of Essential Tools for Game Design 2D Game Creation Software 3D Game Creation Software How To Create a Game on a Social Site An Overview of the Gaming Industry The Role and Responsibilities of a Game Designer The Principles of Game Modification Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course. Game Development Course Introduction To Game Creation 01:00:00 Essential Tools 01:00:00 Basics of Game Design 01:00:00 2D Game Creation Software 01:00:00 3D Game Creation Software 01:00:00 3D Game Creation 00:30:00 Game Modification 01:00:00 How To Create a Game on a Social Site 00:30:00 Wrapping Up 00:15:00 Additional Study Material 2D Game 00:00:00 Beginning Game Development with Python and Pygame 00:00:00 Game Development XNA GameStudio 00:00:00 Mock Exam Mock Exam-Game Design Course- 2D & 3D 00:20:00 Final Exam Final Exam-Game Design Course- 2D & 3D 00:20:00

Do you have innovative ideas, plans and enthusiasm for starting a great business but don't know what to with these to create one? To succeed in any business, you need a good plan. The better the plan the better the business. This Certified Diploma in Business Planning course will be perfect for you to learn more about business analysis and the secrets behind developing a successful business plan. Are you struggling with your business and you don't have any idea how to improve? Then it's about time you need to learn how to make a successful business plan. Business plan contains essential information and strategies for a business. It is an essential document that contains the Business Analysis needed for the development of your business. Learning how to do it right will surely help you and your business move forward. There are key areas in business planning that you should understand and learn how to analyse that you may never even heard of. This includes the market analysis by providing a summary of the trends of customers, listing competitors, market size and the expected growth of your business. Also, it is important to have a section dedicated to the strategies and its implications to elaborate how to sell your products and how these plans will be put into action. Course Highlights Certified Diploma in Business Planning is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Diploma in Business Planning into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5hours, 40minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Diploma in Business Planning Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Diploma in Business Planning is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Diploma in Business Planning is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Planning Basics FREE 01:00:00 Market Evaluation FREE 01:00:00 Analyse Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff, space etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Wrapping Up 00:15:00 Reference Books Hurdle Business Planning 00:00:00 Guide to Business Planning 00:00:00 Mock Exam Mock Exam- Certified Diploma in Business Planning 00:20:00 Final Exam Final Exam- Certified Diploma in Business Planning 00:20:00

Learn more about profits and savings with Piggy Banking and Capital Maintenance course Are you someone who prefers to save through piggy banks? Do you know the concept of making profit through your assets? Learn how in this course that will teach about Piggy Banking and Capital Maintenance. The capital maintenance concept states that a profit should not be recognized unless a business has at least maintained the amount of its net assets during an accounting period. Stated differently, this means that profit is essentially the increase in net assets during a period. Technically, the capital maintenance concept means that the amount of net assets should be reviewed for changes before determining the profit generated during an accounting period. There are lots of ways to save and how you can invest. But since there are different kinds of investments, it will be hard for you to choose one if you are clueless. This course will start in discussing the importance of starting to save as early as possible. It will also give you a good concept of capital maintenance. So get started now. Course Highlights Piggy Banking and Capital Maintenance is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Piggy Banking and Capital Maintenance into 14 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours, 45 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Piggy Banking and Capital Maintenance Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Piggy Banking and Capital Maintenance is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Piggy Banking and Capital Maintenance is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Capital Maintenance Capital Finance Basics 01:00:00 Important Factors Affecting The Requirement Of Fixed Capital 01:00:00 Important Factors Affecting The Requirement Of Working Capital 01:00:00 The Differences Between Own And Borrowed Capital 01:00:00 Importance Of Constant Purchasing Power Accounting 00:30:00 Services Provided By Financial Instruments 01:00:00 Financial Institutions And Short Term Loans For Businesses 00:30:00 Piggy Banking Start Savings Early 00:30:00 Savings Is Never Enough: Invest Now 01:00:00 Powerful Savings Method: 401k & IRA 01:00:00 Jump Into Mutual Fund Investments 00:30:00 Save Big On Expenses: Frugal Living 01:00:00 Engage yourself to A Financial Adviser Now! 00:30:00 Wrapping Up 00:15:00 Mock Exam Final Exam

You will hardly find a company or business who doesn't use Microsoft Excel. It is one of the most popular spreadsheet tools that is used to store, organize and analyse data. You can also manipulate the data to create useful visuals to understand trends and calculations. Having a professional Microsoft Excel degree can become an asset for you. Whether you are planning to start your career or want a promotion, our Microsoft Excel 2010 Intermediate Level will help you greatly. Please note that this course is for intermediate level. If you haven't completed the beginners course, then it will be a bit difficult for you to cope up with the intermediate features. But, if you are a quick learner and can adapt with changes, then you can enrol to this course without any doubt and master Microsoft Excel easily. It will help you to stand out in the crowd with your advanced MS Excel skills to that you can stay ahead in the workplace. Course Highlights Microsoft Excel 2010 Intermediate Level is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Microsoft Excel 2010 Intermediate Level into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Microsoft Excel 2010 Intermediate Level Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Microsoft Excel 2010 Intermediate Level is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Microsoft Excel 2010 Intermediate Level is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Microsoft Excel 2010 Intermediate Level Module One - Getting Started 00:30:00 Module Two - Working with Permissions and Options 01:00:00 Module Three - Sharing Workbooks 00:30:00 Module Four - Performing Advanced Formula and Function Tasks 01:00:00 Module Five - Working with Array Formulas 01:00:00 Module Six - Working with Functions 01:00:00 Module Seven - Working with Macros 01:00:00 Module Eight - Working with Forms 01:00:00 Module Nine - Applying Advanced Chart Features 01:00:00 Module Ten - Working with PivotTables and PivotCharts 01:00:00 Module Eleven - Using the Automated Analysis Tools Add -In 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Excel 2010 Intermediate Level 00:00:00 Mock Exam Mock Exam- Microsoft Excel 2010 Intermediate level 00:20:00 Final Exam Final Exam- Microsoft Excel 2010 Intermediate level 00:20:00

Take a course on Microsoft Publisher 2010 and you will be able to customize your own page layout and design, create your own cards, brochures, calendars. It is an easy to use software with a user-friendly interface with all the features you need at your disposal. You'll have no trouble producing high quality publications, no matter what your level of skill is. New features includes office backstage, enhanced photo editing, easy targeted email, integrated print properties, catalog merge and improved templates and building blocks. This course will teach you how to use Microsoft Publisher in real life and you can reap its reward as Microsoft Publisher comes with helpful wizards and hundreds of templates which are designed to simplify the layout and make creating your ideal publication quick and easy. Microsoft Publisher has an integrated mail merge feature that allows you to effortlessly send your publications to a wide range of recipients. This course will particularly provide you all the necessary theories, guidelines and techniques to become a successful publisher. When you have completed the course, you will be able to to do most of the work related to Microsoft Publisher and will also be able to effortlessly publish visiting cards, brochures. flyers. calendars, newsletter. Course Highlights Certificate in Microsoft Publisher 2010 for Beginners is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certificate in Microsoft Publisher 2010 for Beginners into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certificate in Microsoft Publisher 2010 for Beginners Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certificate in Microsoft Publisher 2010 for Beginners is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certificate in Microsoft Publisher 2010 for Beginners is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - Opening and Closing Publisher 01:00:00 Module Three - Working with Publications 01:00:00 Module Four - Your First Publication 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Using the Page Design Tab 01:00:00 Module Seven - Basic Font Formatting 01:00:00 Module Eight - Formatting Paragraphs 01:00:00 Module Nine - Working with Objects 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Adding the Finishing Touches 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities - Certificate in Microsoft Publisher 2010 for Beginners CPD Accredited CPD Accredited 00:00:00 Mock Exam Final Exam

Diploma in Telephone Etiquette for Customer Service Are you working in Customer Service department? Are you doing your job as a telephone operator? Or are you in mass communication field? Do you want to know the manners and etiquettes of telephone communication? Do you need to learn the proper behaviors of a phone conversation? This course is designed for the learners who want to know the details about telephone manner or etiquette. Course Description: The course covers professional telephone techniques and calls handling etiquette, with an emphasis on customer service. If you or your staffs have to deal with clients either face to face or over the telephone, then this course will help you to develop a customer caring attitude to delivering service appropriately and consistently. The course teaches the methods and techniques to increase your etiquette so that you can handle customers accurately. You will learn the basics of phrasing and listening skills and will be confident enough to apply the knowledge in your real life. By the end of the course, you will be an expert in telephone etiquettes and can talk with the clients professionally. Course Highlights Accredited Diploma in Customer Service: Telephone Etiquette is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Customer Service: Telephone Etiquette into 12 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Customer Service: Telephone Etiquette Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Customer Service: Telephone Etiquette is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Customer Service: Telephone Etiquette is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam-Accredited Diploma in Customer Service: Telephone Etiquette 00:20:00 Final Exam Final Exam-Accredited Diploma in Customer Service: Telephone Etiquette 00:20:00

Course based on all the Essentials of Microsoft One Note Have you ever faced a situation where you wanted to note something down but you didn't have your diary or notebook because you didn't want to carry the extra load? With Microsoft One Note you don't need to face this situation again. Write anything down anywhere, whenever you feel like. Store your drawings, screen clippings and audio commentaries on this useful app. This application can be used on your mobile phones. One note can be downloaded on any platform. It is very easy to use and useful for anyone living a busy life. One note is beneficial for improved workflow and daily organization. It has an easy access and improves transparency. The app itself can also be downloaded for free. This course will give you all the idea you need on how to operate microsoft one note as a professional. After completion you will be able to learn all of the functions of this useful application and store all your thoughts and writings on it while also organizing your daily life. Course Highlights Microsoft One Note 365 Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Microsoft One Note 365 Skills Training into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Microsoft One Note 365 Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Microsoft One Note 365 Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Microsoft One Note 365 Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - Welcome to Office 365 Web Apps 01:00:00 Module Three - Working with Notebooks 01:00:00 Module Four - Working with Pages and Sections 01:00:00 Module Five - Editing in the Browser 01:00:00 Module Six - Basic Editing Tasks 01:00:00 Module Seven - Formatting Your Text 01:00:00 Module Eight - Paragraph Formatting, Styles and Tags 01:00:00 Module Nine - The Insert Tools (I) 01:00:00 Module Ten - The Insert Tools (II) 01:00:00 Module Eleven - The View Tab 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft One Note 365 Essentials 00:00:00 Mock Exam Mock Exam- Microsoft One Note 365 Essentials 00:20:00 Final Exam Final Exam- Microsoft One Note 365 Essentials 00:20:00

Strike a deal now with new knowledge of business writing The art of business writing is one that eludes many. This is one of the main reasons for people not getting promoted, because they are unable to communicate in the required manner with either the clients or colleagues. You don't have to worry about this problem though, because Business Proposal Writing Diploma course will help you cut through the competition like a hot knife cutting through butter. This diploma level course will help you both in business management and business administration as you will be learning to communicate across all different platforms. You will start by understanding the importance of business writing in the modern economic structure and how nobody can escape these challenges. Following that you will be introduced to many different writing basics like spelling, sentences and paragraphs. You will then learn to write agendas, e-mails, letters, proposals, reports and other types of documents all across a business sector. Finally, you will explore how to proofread documents and publish them in the correct manner. So if you want to take the next step to succeed professionally, learn how business writing works. Course Highlights Business Proposal Writing Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Proposal Writing Diploma into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Business Proposal Writing Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Proposal Writing Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Proposal Writing Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Proposal Writing Diploma Module One - Getting Started 01:00:00 Module Two - Understanding Proposals 01:00:00 Module Three - Beginning the Proposal Writing Process 00:30:00 Module Four - Preparing An Outline 01:00:00 Module Five - Finding Facts 01:00:00 Module Six - Writing Skills (I) 01:00:00 Module Seven - Writing Skills (II) 00:30:00 Module Eight - Writing the Proposal 01:00:00 Module Nine - Checking for Readability 01:00:00 Module Ten - Proofreading and Editing 00:30:00 Module Eleven - Adding the Final Touches 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Business Proposal Writing Diploma- Activities 00:00:00 Mock Exam Mock Exam- Business Proposal Writing Diploma 00:20:00 Final Exam Final Exam- Business Proposal Writing Diploma 00:20:00