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Refine your presentation skills and captivate your audience with the Presentation Skills course. Learn effective techniques for delivering impactful speeches and gain the confidence to shine in any speaking engagement.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Functional skills English will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Functional skills English will help you keep ahead of the pack. The Functional skills English incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Functional skills English will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Functional skills English, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Functional skills English course, you will get 09 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Functional skills English? Course 1: Complete English Language Course Course 2: TEFL/TESOL Diploma Course 3: Teaching Assistant Course 4: Lesson Planning for Teaching Course 5: Leadership in Teaching Course 6: Remote Teaching Online Course 7: Effective Communication Skills Diploma Course 8: Stress Management Training Course 9: Time Management So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Functional skills English: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of the Bundle Course 1: Functional Skills English Practice Level 2 Introduction to the Course Basics of Grammar The Basics of Sentence Structure of Sentence Questions Punctuation and Capitalisation Spelling Common Mistakes and Ways to Improve Course 2: Complete English Language Course Possession Spelling Zero conditional First conditional Demonstrative Pronoun and Adjective Contractions Exploring Adjectives Age Making offers and suggestions Making a request Want Expressing Time Like Phrasal Verbs Say and tell Adverbs of quantity Prepositions of place Prepositions of movement Verbs of the senses Have got Compound nouns Comparative and superlative adjectives Comparisons of equality Kinds of Adverbs So or such Question tags Enough Present perfect with since, for and just Already Ever and how long American and British English Past habit Recap of the Past Perfect Future Tense Past Tense Present Tense Course 3: TEFL/TESOL Diploma Module 1: Introduction to Teaching English Module 2: Linguistics Basics for TESOL Module 3: Working With a Variety of Approaches for TESOL Module 4: Teaching Speaking Module 5: Teaching Listening for TESOL Module 6: Teaching Reading for TESOL Module 7: Teaching Writing for TESOL Module 8: Planning Pedagogy Module 9: Planning Lessons for TESOL/TEFL Module 10: Managing Classrooms Module 11: TESOL & Getting a Job Course 4: Teaching Assistant Teaching Assistant SEN Teaching Autism Awareness ADHD Awareness Dyslexia Course 5: Lesson Planning for Teaching Module 01: An Introduction to Planning and Teaching Module 02: Planning and Preparation in Teaching Module 03: Curriculum Module 04: Structure and Format Module 05: Methodology Module 06: Objectives and Learning Aims Module 07: Assessment and Evaluation Course 5: Leadership in Teaching Module 01: An introduction to Leadership in Teaching Module 02: Teacher Leadership Module 03: The Skills of Teacher Leadership Module 04: What Teacher Leaders Need to Know Module 05: Stressors and Stress Management in Schools Module 06: Mentoring as part of effective leadership Module 07: Effects of Good Mentoring on Quality of Teaching Module 08: Main Areas of Activity in Teacher leadership Module 09: Mental Health in the Workplace Module 10: Understanding Mental Health in Children Module 11: Understanding SEN in children Module 12: Confidentiality and legislation Course 7: Remote Teaching Online Module 1: Introduction to Remote Teaching Module 2: Remote Teaching Strategies Module 3: Remote Teaching Tools Module 4: Remote Teaching Methods Module 5: Instructional Strategies & Final Tips Course 8: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 09: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Functional skills English bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Functional skills English is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Adobe InDesign Training bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Adobe InDesign Training bundle will help you stay ahead of the pack. Throughout the Adobe InDesign Training programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Adobe InDesign Training course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Adobe InDesign Training Bundle Consists of the following Premium courses: Course 01: Adobe InDesign Training Course 02: Advanced Diploma in User Experience UI/UX Design Course 03: Level 2 Adobe Graphics Design Course Course 04: Basic Adobe Photoshop Course 05: Drawing and Illustration Level 2 Course 06: Diploma in Animation Design Course 07: Revit Architecture Ultimate Interior Design Course Course 08: Arts Management Course 09: Diploma in Becoming Career Smart Course 10: Freelancing on UpWork Course 11: Time Management So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Adobe InDesign Training: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum: Course 01: Adobe InDesign Training Module: 01 1 Intro Indesign 2 - Course Downloadables 2 Conclusion InDesign 3 Let's Start Creating! 4 InDesign Workspace 5 The Workspace 6 Customize Your Workspace 7 Create a New Document 8 Navigating and Zooming 9 Setting up Your Document 10 Working with Pages 11 Working with Multiple Documents 12 Challenge: Create a Mock Setup Document 13 Assignment Solution Module: 02 14 - Saving and Exporting 15 - Creating a Real Estate Listing 16- Placeing Image 17 - Placing Text 18 - Preflighting 19- Formatting and Flowing 20 Text Wrap 21 - Text on Paths 22 - Craislist Assignment 23 My Version Module: 03 24 Intro Multi -Page Documents 25 - Master Pages 26 - Page Numbers 27 - Master Text Frames 28 - Threading Text 29 - Placeholder Frames 30 - Styles 31 - HyperLinks 32 - Layer Panel 33 - 4 Page Assignment 34 - My Version 5 Page Module: 04 35 - Creating a Table 36 - Formatting table 37 - Assignment Report 38 - My Version 39 - Color Swatches 40 - Additional Tools 41- Shapes 42 - Keyboard Shortcuts 43 - Finishing Work 44 - Export Settings 45 - Final Project Course 02: Advanced Diploma in User Experience UI/UX Design Module 01: UX/UI Course Introduction Module 02: Introduction To The Web Industry Module 03: Foundations of Graphic Design Module 04: UX Design (User Experience Design) Module 05: UI Design (User Interface Design) Module 06: Optimization Module 07: Starting a Career in UX/UI Design Course 03: Level 2 Adobe Graphics Design Course LESSON 01 Basics of Graphic Design LESSON 02 Foundation in Design LESSON 03 Photoshop Basics LESSON 04 Designers go to Software LESSON 05 Illustrator Introduction and Typography LESSON 06 Creating Logos with Illustrator LESSON 07 Logo Design Basics LESSON 08 Adobe in Design and Print Work Introduction Course 04: Basic Adobe Photoshop Section 01: Shortcuts & the Brush Section 02: Layers Section 03: Modify Your Portrait Section 04: Watermark & Figures Section 05: Modify Your Text Course 05: Drawing and Illustration Level 2 Introduction Perspective Shading Measuring Still Life Drawing Drawing a Portrait Drawing a Tree Course 06: Diploma in Animation Design INTRODUCTION THE 12 PRINCIPLES OF ANIMATION JUMPING ELEPHANT WALKCYCLE RUNCYCLE DIALOGUE Course 07: Revit Architecture Ultimate Interior Design Course Module 01: Modelling and Rendering Office Interior Module 02: Modelling and Rendering Living Room Course 08: Arts Management Module 01: Introduction to Arts Management Module 02: Planning in Arts Management Module 03: Financial Management in Arts Module 04: Fundraising in Arts Management Module 05: Marketing in Arts Module 06: Organisational Perspectives Module 07: Leadership and Entrepreneurship Module 08: Cultural Policy Module 09: Globalisation and Internationalisation in Arts Management Module 10: Career in Arts Management Course 09: Diploma in Becoming Career Smart Module 01: Understanding the Talk Module 02: Getting Prepared to Make the Call Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Sealing the Deal Module 07: Following Up Module 08: Setting Goals Module 09: Managing Your Data Module 10: Using a Prospect Board Course 10: Freelancing on UpWork Introduction & Overview Setting Up Your UpWork Profile Submitting Proposals To Jobs Pricing, Upgrading & Closing Sales Conclusion Course 11: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Adobe InDesign Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Adobe InDesign Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Give a compliment to your career and take it to the next level. This Branding will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Branding will help you keep ahead of the pack. The Branding incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Branding will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Branding, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Branding course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Branding Bundle Consists of the following Premium courses: Course 01: Business Branding Course 02: Visual Merchandising Course 03: Marketing Fundamentals Course 04: Social Media Strategist Training Course 05: Corporate Social Responsibility (CSR) Course 06: Business Strategy Planning Course 07: Stakeholder Management Course 08: Customer Relationship Management Course 09: Quality Management Course 10: Cross-Cultural Awareness Training Course 11: Effective Communication Skills Diploma So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Branding: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Branding Bundle Course 01: Business Branding Business Branding For Small Businesses Resources Course 02: Visual Merchandising Module 01: Introduction to Visual Merchandising Module 02: Store Layouts Module 03: Exterior Design Module 04: In-Store Design Module 05: Mannequins in Visual Merchandising Module 06: Display Fixtures Module 07: The Role of a Visual Merchandiser Module 08: Challenges of Modern Visual Merchandising Course 03: Marketing Fundamentals Module 01: Introduction to Marketing Fundamentals Module 02: Definitions of Marketing Module 03: Traditional vs Contemporary Marketing Module 04: Marketing Management Orientations Module 05: Understand your Customers Module 06: Segmentation Course 04: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 05: Corporate Social Responsibility (CSR) Module 01: Introduction to Corporate Social Responsibility Module 02: Stakeholders & the Social Contract Module 03: A Sustainable Perspective Module 04: Implementing CSR Module 05: Performance Evaluation and Performance Reporting Course 06: Business Strategy Planning Section 01: Welcome - How to Get the Most Out Of This Course Section 02: Business Fundamentals: Connecting Business Strategy to the Business Plan Section 03: Business Fundamentals: The Value of Strategic Analysis Section 04: Business Fundamentals: Frameworks and Theories Business Strategists Must Know Section 05: Critical Evaluation of Leadership Section 06: Products and Services and Competitive Advantage Section 07: Competition - Know Your Enemy Section 08: External Strategic Analysis - Industry, Markets and Competition Section 09: Internal Strategic Analysis - Operations and Customer Management Section 10: Six Minute Strategist SWOT Assignment Section 11: Customer Value Proposition Section 12: Sales and Marketing Strategy Section 13: Digital Business Strategy Transformation Section 14: Finance - Understanding Financial Statements Section 15: Finance: Strategic Financial Analysis Section 16: Finance: Financial Analysis - Case Study and Assignment Section 17: Future Business Strategy Analyser Assignment Section 18: Goal Setting and Financial Performance Section 19: Business Fundamentals: Growth Strategies Section 20: Valuation Funding, Exits and Returns Section 21: Risk Assessment Section 22: Business Plan Synthesis Section 23: Summary and Wrap Up Course 07: Stakeholder Management Module 01: Introducing Stakeholder Management Module 02: Stakeholder Theories Module 03: Stakeholder Mapping Module 04: Building Strong Business Relationships With Stakeholders Module 05: Stakeholder Engagement Module 06: Stakeholder Engagement Through Effective Communication Module 07: Monitoring and Evaluating the Engagement Module 08: Managing Stakeholder Conflict Course 09: Quality Management Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits Course 10: Cross-Cultural Awareness Training Module 1: Introduction to Cross-Cultural Awareness Module 2: Cross-Cultural Communication Module 3: Corporate Cross-Cultural Awareness Module 4: Cross-Cultural Design Module 5: Cross-Cultural Competency Module 6: Cultural Values Module 7: Working with and Managing a Culturally Diverse Team Course 11: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Branding bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Branding is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Branding) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Description: Adobe InDesign is a desktop publishing software application that mostly used by creative professionals to design printed or electronic publications, such as posters, flyers, brochures, magazines, newspapers, presentations, books, ebooks, etc. Enrolling in the Level 3 Diploma in Adobe InDesign will give you the opportunity to learn the techniques of using the Adobe InDesign. In this course, you will learn how to work with the software, as well as create and format tables, print projects, and other essential tools. Apart from these, the course also teaches you the keyboard shortcuts for making your work simple and quicker. You will learn to create simple vector illustrations using the tools available in InDesign. Upon completion of the course, you will able to create a layout with a combination of text, images and colour, or with either text or images alone, and you can cope without any difficulty by only using InDesign. If you want to be creative in your ideas and designs, then InDesign is superb for enabling your creativity. Who is the course for? Anyone who wants to learn Adobe InDesign Anyone wanting to design professional flyers, PDFs, eBooks, and other publications Entrepreneurs, online businesses, artists, graphic designers - anyone who wants to learn this amazing Adobe application Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 1 Intro Indesign FREE 00:02:00 2 - Course Downloadables 00:01:00 2 Conclusion InDesign 00:02:00 3 Let's Start Creating! 00:14:00 4 InDesign Workspace 00:08:00 5 The Workspace 00:06:00 6 Customize Your Workspace 00:08:00 7 Create a New Document 00:06:00 8 Navigating and Zooming 00:03:00 9 Setting up Your Document 00:00:00 10 Working with Pages 00:08:00 11 Working with Multiple Documents 00:03:00 12 Challenge: Create a Mock Setup Document 00:01:00 13 Assignment Solution 00:02:00 Module: 02 14 - Saving and Exporting 00:05:00 15 - Creating a Real Estate Listing 00:01:00 16- Placeing Image 00:12:00 17 - Placing Text 00:10:00 18 - Preflighting 00:05:00 19- Formatting and Flowing 00:09:00 20 Text Wrap 00:11:00 21 - Text on Paths 00:09:00 22 - Craislist Assignment 00:02:00 23 My Version 00:14:00 Module: 03 24 Intro Multi -Page Documents 00:03:00 25 - Master Pages 00:09:00 26 - Page Numbers 00:04:00 27 - Master Text Frames 00:04:00 28 - Threading Text 00:08:00 29 - Placeholder Frames 00:04:00 30 - Styles 00:11:00 31 - HyperLinks 00:06:00 32 - Layer Panel 00:13:00 33 - 4 Page Assignment 00:01:00 34 - My Version 5 Page 00:21:00 Module: 04 35 - Creating a Table 00:12:00 36 - Formatting table 00:16:00 37 - Assignment Report 00:01:00 38 - My Version 00:18:00 39 - Color Swatches 00:07:00 40 - Additional Tools 00:10:00 41- Shapes 00:05:00 42 - Keyboard Shortcuts 00:04:00 43 - Finishing Work 00:04:00 44 - Export Settings 00:07:00 45 - Final Project 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Bad news - people don't buy your product. Better news - they don't buy anyone else's product either. Best news - they do buy what a product gives them, whether it be removing 'pain' or giving 'pleasure'. So what a challenge it is that every single person buys your product for a slightly different reason! What's the secret to selling in that sort of sales environment? This programme provides a great roadmap. This course will help participants: Build rapport with authenticity Use open questions, listening and summary to properly understand the prospect Use 'impact' questions to 'stack the pain' of remaining with the status quo Convert features into personalised benefits that reflect stated needs Handle objections with calm confidence Identify buying signals Close effectively Convey credible urgency centred on the prospect's - not the salesperson's - interests 1 What makes a customer buy any product? Moving towards 'pleasure' Moving away from 'pain' Robert Cialdini's Psychology of Influence - buying motives Understanding what your product does for customers Why there is never a 'one size fits all' approach What are the real 'unique selling points' and why the salesperson is the real 'USP' At what point does the customer emotionally buy your product? 2 Getting past gatekeepers What gatekeepers' motivations are How to make them your friend rather than your enemy How to make your call harder to block than to put through How to control the gatekeeper with questions, not answers Using Cialdini's 'reciprocity' law to get put through more often Practical exercise in which the trainer poses as gatekeeper 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why How to 'stack the pain' of the status quo with 'impact questions' Practical 'pain stacking' exercise in pairs What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing Practical funnelling exercise in pairs The power of summary 4 How to create tailored benefits and not 'dive into solution' What is 'diving into solution'? Examples and analogies Why it is to be avoided Practical exercise in pairs - how it feels to have solutions offered up too early How to avoid 'feature-dumping' What is 'value selling'? How to create tailored benefits How to convert product features into benefits How to deal with the prospect's competitor allegiance 5 Handling objections and testing the water How to overcome the price objection by selling value Common objections the participants encounter and answers that work The objections salespeople carry in their own heads The 'A-C-E' objection-handling model How to uncover objections When - and when not - to trial close 6 Closing skills Why salespeople often close too early How to identify buying signals How to use urgency with skill and effectiveness Four killer closing techniques that work How to avoid buying the product back by careless post-sale talk How to ask for referrals for your product How to 'farm' the account for future opportunities 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

Learn effective workplace communication skills that will transform your career Includes Open & Closed Questions, Active Listening, Understanding the Message, Body Language and Non-Verbal Messages

Learn how to set up a successful management career. Includes How to Start Off Right, 5 Tips for Learning the Ropes, Choosing Your Management Style and more

This course is a complete, concise, and confident overview of Sprint Retrospectives covered in theory along with real-world examples of how the theory is used in industry.