157 Workplace Communication courses

Communication Skills Bundle Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Communication Skills Bundle Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 6 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: It is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Have a passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. **Professional Workplace Communication Skills Diploma** Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 **Negotiation Skills Training** Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 The Three Pillars Of Success 00:03:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 **Conflict Management Techniques Diploma** Module One: Getting Started Conflict Resolution 00:01:00 Getting Started 00:01:00 Module Two: An Introduction to Conflict Resolution An Introduction 00:04:00 Introduction Case Study 00:01:00 Module Three: The Thomas-Kilmann Instrument C R Styles with TKI 00:04:00 C R Styles with TKI Case Study 00:01:00 Module Four: Creating an Effective Atmosphere Creating an Effective Atmosphere 00:04:00 Creating an Effective Atmosphere Case Study 00:01:00 Module Five: Creating Mutual Understanding Creating a Mutual Understanding 00:03:00 Creating a Mutual Understanding Case Study 00:01:00 Module Six: Focusing on Individual Needs Focusing on Individual & Shared Needs Case Study 00:01:00 Focusing on Individual & Shared Needs Case Study 00:01:00 Module Seven: Getting to the Root Cause Getting to the Root Cause 00:05:00 Getting to the Root Cause Case Study 00:01:00 Module Eight: Generating Options Generating Options 00:03:00 Generating Options Case Study 00:01:00 Module Nine: Building a Solution Building a Solution 00:04:00 Building a Solution Case Study 00:01:00 Module Ten: the Short Version of the Process The Short Version of the Process 00:04:00 The Short Version of the Process Case Study 00:01:00 Module Eleven: Additional Tools Additional Tools 00:03:00 Additional Tools Case Study 00:01:00 Closing 00:01:00 **Managing Difficult Conversation Diploma** Introduction Introduction - Welcome from Alan Stevens 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00

Dive into the world of project management with our comprehensive course! Master the fundamentals, explore advanced tools such as Jira, Microsoft Teams, and Trello, and gain real-world insights. From Agile methodologies to effective communication strategies, this course equips you with the skills to excel as a confident and successful project manager.

Get qualified to lead change in modern workplaces. This Equality, Diversity & Inclusion (EDI) 20-in-1 premium bundle helps you gain the skills today’s employers demand—across HR, education, healthcare, and the public sector. With compliance, communication, and mental health woven into every angle, this bundle is your hiring signal in a world that values empathy, regulation, and inclusive leadership. Description Whether you’re applying to HR departments, local authorities, schools, charities, or corporate teams, demonstrating a command of equality and inclusion isn’t optional—it’s essential. This carefully curated 20-course bundle gives you a structured boost across key subjects like workplace communication, psychological awareness, and team leadership. More than a certificate, this is an investment in your professional credibility. Companies, NGOs, and public institutions alike want professionals who can handle compliance, difficult conversations, and neurodiversity with competence. This bundle signals your readiness to fill that role. This all-in-one qualification set won’t be available at this price again. With enrolment closing soon, now is the moment to make yourself EDI-qualified and employer-attractive. FAQ Who should take this bundle? Ideal for HR officers, education staff, healthcare workers, social workers, managers, and team leads. What jobs can this help me apply for? HR roles, compliance officers, EDI officers, support workers, counsellors, and team managers. Does this count as formal CPD? Yes, the bundle includes certifiable courses that can support professional development. How does this help with employment? This bundle builds proof of competence in sensitive and in-demand workplace areas like diversity, mental health, and communication. Can I enrol later? No. This offer is time-sensitive and won’t be repeated at the current value. Do I need experience in HR or EDI? Not at all. The bundle is designed to help both career starters and experienced professionals strengthen their qualifications.

If you're looking to secure a role in HR, support work, or the public sector, the Equality 20-in-1 online course bundle is your launchpad. Built for those who want to get noticed by modern employers, this bundle enhances your credibility across workplace communication, regulation, and mental health awareness. With key compliance topics included, it's ideal for those ready to lead fairly, support thoughtfully, and stay professionally relevant. Description Equality is more than a buzzword—it’s a hiring requirement across public services, education, and private organisations. This 20-course bundle equips you with an employable skillset in workplace wellbeing, inclusivity, and compliance. From team leadership to neurodiversity understanding, the range of topics shows recruiters you're serious about working ethically and effectively. Whether you’re entering social care, climbing the HR ladder, or diversifying your admin role, this bundle positions you as a candidate employers want. It’s also exceptional value—20 premium courses for less than the cost of one formal qualification. Enrol now, or risk missing a rare opportunity to qualify across equality-driven sectors in one move. FAQ What kinds of jobs would this help with? HR assistant, support worker, compliance officer, mental health advocate, admin staff, and education coordinator. Which industries value these skills? Healthcare, education, corporate HR, charities, government, and service industries. Is this bundle suitable for career changers? Absolutely. It’s designed to upskill anyone seeking work in ethical or people-focused roles. Are the courses certifiable? Yes. You’ll receive certificates of completion that employers recognise and value. Why enrol now? This bundle is offered at a fraction of the cost of individual courses—for a limited time only. Do I need a background in equality or HR? Not at all. The bundle is suitable for complete beginners and those adding to their professional portfolio.

Certificate in Education and Training

The Management Skills Training Mini Bundle is built for those who manage people, deadlines, or both—often at the same time. With focused lessons in Team Leader, Problem Solving, Stress Management, GDPR, and Communication Skills, this bundle helps bring order to workplace chaos (without needing a panic button). It’s ideal for supervisors, coordinators, or anyone who’s ever had to write a polite email while fuming inside. Tidy up your workflow, avoid GDPR headaches, and keep your cool—all while learning at your own pace. The Management Skills Training Mini Bundle is designed for clarity, not complexity. Learning Outcomes: Manage teams and delegate responsibilities with better clarity. Handle stressful situations with calm, collected responses. Improve workplace communication through active listening techniques. Solve internal challenges using structured thinking approaches. Apply GDPR principles in everyday digital communication. Strengthen leadership confidence through knowledge, not guesswork. Who is this Course For: Managers dealing with team challenges and responsibilities. Coordinators aiming for better stress and people management. Professionals working with GDPR-related documents or data. Team leads looking for a communication refresh. Staff in charge of decision-making and staff feedback. Office supervisors balancing tasks, emails, and phone calls. Anyone expected to “sort it out” at work. Individuals new to managing or leading small teams. Career Path: Team Leader – £28,500/year Office Manager – £31,000/year People Operations Coordinator – £30,000/year Project Support Officer – £27,000/year Compliance Administrator – £29,500/year Internal Communications Officer – £28,000/year

Working in correctional environments is no small task—it calls for structure, calm communication, and the ability to read a situation before it unravels. This training bundle offers foundational knowledge in areas like security, negotiation, forensic science, and time management, all tailored to roles where consistency and clarity are essential. Whether you're in uniform or behind a desk, this bundle sharpens your sense of control over situations, schedules, and conversations. Less flustered, more focused—and ready for a working day that doesn’t unravel by 9:03am. 🟪 Learning Outcomes: Understand key principles of facility and security management. Improve workplace communication with professional consistency. Apply forensic awareness to inform your day-to-day duties. Negotiate calmly in high-pressure or sensitive conversations. Manage time efficiently within strict or rotating schedules. Support safer, structured environments through clear procedures. 🟪 Who Is This Course For: Entry-level correctional staff needing structured communication skills. Support staff working in secure or justice-related settings. Security personnel in detention or supervised facilities. Administrative staff in correctional or custody environments. Team leaders within security or facility operations. New recruits handling safety documentation and shift duties. Professionals working with offender management or rehabilitation. Staff balancing multiple tasks in secure environments. 🟪 Career Path (UK Average Salaries): Correctional Support Worker – £25,000/year Prison Officer – £30,000/year Custodial Operations Assistant – £28,000/year Security Coordinator – £27,000/year Offender Liaison Administrator – £26,000/year Time & Rota Planner – £29,000/year

The Customs and Business Compliance Mini Bundle covers key workplace themes without sounding like a legal textbook. From British Law and GDPR to communication, self-organisation, and company expectations, this bundle is designed to help you understand how to navigate business requirements without getting lost in fine print. It’s ideal for anyone working in environments where communication meets caution—such as HR, admin, or operations. If you’ve ever paused before hitting “send” on a sensitive email or hesitated before filing a report, this course makes those tasks less daunting and more structured. Learning Outcomes: Understand British law topics that affect office-based business work. Recognise the key rules and frameworks of GDPR expectations. Improve business communication through purpose-driven writing. Learn how to organise your tasks and workflows efficiently. Identify how business guidelines shape office behaviours. Build structure and clarity into your daily working approach. Who Is This Course For: Office professionals needing stronger legal and organisational understanding. Admins balancing communication, structure, and policy awareness. HR personnel handling sensitive workplace communication tasks. New hires learning how to follow internal procedures properly. Managers reviewing business documentation and compliance points. Data workers handling customer or staff-related information. Team members looking to reduce errors in sensitive work. Anyone working in regulated business environments. Career Path: Business Compliance Officer – £37,000/year GDPR Administrator – £36,000/year Internal Communication Coordinator – £33,000/year Legal Admin Assistant – £30,000/year Policy Documentation Clerk – £28,000/year Office Compliance Assistant – £31,000/year

Unlock the full potential of product management with our comprehensive course. Dive deep into product management fundamentals, Agile methodologies, and gain hands-on experience with essential project management tools, including Trello, Jira, Microsoft Teams, Planner, and ChatGPT. Elevate your career and drive success in the digital age.

The Retail Skills & Management Training Mini Bundle is the silent helper behind every successful shop floor. Including Retail Management, Telephone Etiquette, Communication Skills, Team Leader, and KYC, it’s tailored for those who want to move through the ranks without stumbling over jargon or stock takes. Whether you're managing tills or team talks, this bundle offers straightforward guidance to help you hold your own in customer-facing environments. From learning to lead without shouting to keeping your KYC knowledge tidy, it’s a solid all-rounder for any retail professional who’d rather not wing it. Learning Outcomes: Understand store organisation through basic Retail Management skills. Apply strong Telephone Etiquette in customer or staff interaction. Develop concise and clear Communication Skills for all roles. Learn essential responsibilities within a Team Leader position. Understand KYC requirements for retail customer verification. Build confidence managing team dynamics and shop floor activity. Who is this Course For: Staff aiming to move into Retail Management roles. People seeking confidence in team or customer conversations. Sales assistants wanting to learn KYC requirements. Retail workers aiming to grow into Team Leader roles. New staff learning basic Telephone Etiquette expectations. Career starters seeking multi-role retail knowledge. Team members improving workplace Communication Skills. Learners interested in shop floor management training online. Career Path: Retail Supervisor – £25,000 average UK salary Customer Service Assistant – £21,000 average UK salary Team Leader – £27,000 average UK salary Store Assistant Manager – £28,000 average UK salary Retail Compliance Officer (KYC) – £30,000 average UK salary Sales Floor Manager – £29,000 average UK salary