3597 Windows courses

🚀 Unlock Your Excel Potential with the Microsoft Excel Crash Course 2024: Masterclass for Weekend! 🚀 Are you tired of spending endless hours trying to figure out Microsoft Excel on your own? Do you want to boost your skills and become an Excel pro without sacrificing your entire weekend? Look no further - our Microsoft Excel Crash Course 2024 is here to revolutionize the way you work with spreadsheets!   🔥 Why Excel Matters: In today's data-driven world, Excel proficiency is a non-negotiable skill. Whether you're a student, a professional, or someone looking to enhance your productivity, mastering Excel can open doors to new opportunities.   💡 What Sets Our Masterclass Apart: ✅ Weekend-Friendly Format: We get it - your time is precious! That's why our course is designed to be completed over a weekend, giving you the skills you need without disrupting your busy schedule. ✅ Hands-On Learning: Forget boring lectures! Dive straight into hands-on, practical exercises that reinforce your learning. Our step-by-step approach ensures you grasp each concept thoroughly. ✅ Up-to-Date Content: Excel evolves, and so do we! Our 2024 edition is packed with the latest features and best practices, ensuring you're on the cutting edge of spreadsheet mastery. ✅ Expert Guidance: Learn from seasoned Excel experts who've cracked the code to efficient and effective spreadsheet use. Benefit from their real-world insights and insider tips that go beyond basic functions. ✅ Lifetime Access: Purchase once, benefit forever! Gain access to our course materials, updates, and a supportive community, ensuring you stay on top of your Excel game for years to come.   📚 Course Highlights: 👉 Essential Excel Functions: From basic formulas to advanced functions, we cover it all. 👉 Data Visualization: Transform your data into impactful charts and graphs. 👉 Pivot Tables Mastery: Unlock the power of data analysis with Pivot Tables. 👉 Time-Saving Shortcuts: Work smarter, not harder, with keyboard shortcuts. 👉 Advanced Formulas: Impress your colleagues with advanced calculations. 👉 Automation with Macros: Streamline your tasks with Excel automation. 👉 Error Handling: Learn how to troubleshoot and avoid common mistakes.   🎓 Who Should Enroll: Professionals looking to enhance their spreadsheet skills. Students aiming to boost their academic performance. Entrepreneurs and business owners seeking data-driven insights. Anyone wanting to save time and increase productivity.   🌟 Get Ready to Excel! Don't miss out on this opportunity to become an Excel maestro in just one weekend! Enroll now in the Microsoft Excel Crash Course 2024: Masterclass for Weekend and empower yourself with the skills that will set you apart. 👉 Limited seats available. Secure your spot now! 👈 Disclaimer: Results may vary based on individual commitment and practice. Course Curriculum Module- 1 Introduction 00:00 Getting started on Windows, macOS, Android, and IOS 00:00 How to ask great questions 00:00 FAQ 00:00 Start Excel 00:00 Module- 2 Overview of top Excel tips 00:00 Add numbers like a pro 00:00 Save time by filling cells automatically 00:00 Did data enter into one column - Split it 00:00 Switch data around by transposing it 00:00 Sort and filter for quick results 00:00 Create a data table for tasks to make it easy 00:00 Make drop-down list 00:00 Quick Data Analysis 00:00 Great charts for your visualization 00:00 Pivot Tables for Data Analytics 00:00 Module- 3 Introduction 00:00 Basic formula operations 00:00 Mathematical functions level1 00:00 Mathematical functions level2 00:00 Text functions level1 00:00 Text functions level2 00:00 Logical functions 00:00 Date time functions 00:00 V Lookup formula 00:00 HLookup formula 00:00 HLookup Match formula 00:00 Match Index formula 00:00 Module- 4 Introduction 00:00 XLookup 00:00 Handling NA and Approximates match in XLookup 00:00 Wildcard matching in XLookup 00:00 Module- 5 Introduction 00:00 Split Text into columns 00:00 Flash Fill 00:00 Remove Duplicates 00:00 Data Validation 00:00 Get - import Data from Text 00:00 Get - import Data from CSV 00:00 Module- 6 Introduction 00:00 Creating Pivot Table 00:00 Value field settings 00:00 Number format 00:00 Pivot Table Design 00:00 Excel Exercise 00:00 Solution for Excel Exercise 00:00 Module- 7 Introduction 00:00 Excel Charts - Categories 00:00 Elements of a chart 00:00 Easy way to create charts 00:00 Column or Bar charts 00:00 Formatting charts 00:00 Line charts 00:00 Area charts 00:00 Pie and Doughnut charts 00:00 Format Area Plot or XY chart 00:00 Scatter or bubble charts 00:00

Duration 3 Days 18 CPD hours This course is intended for This course is intended for network administrators, operators, and engineers responsible for managing the normal day-to-day operation and administration of BIG-IP Access Policy Manager. This three-day course gives network administrators, network operators, and network engineers a functional understanding of BIG-IP Access Policy Manager as it is commonly deployed in both application delivery network and remote access settings. The course introduces students to BIG-IP Access Policy Manager, its configuration objects, how it commonly deployed, and how typical administrative and operational activities are performed. The course includes lecture, hands-on labs, interactive demonstrations, and discussions. Module 1: Setting Up the BIG-IP System Introducing the BIG-IP System Initially Setting Up the BIG-IP System Archiving the BIG-IP Configuration Leveraging F5 Support Resources and Tools Module 2: Configuring Web Application Access Review of BIG-IP LTM Introduction to the Access Policy Web Access Application Configuration Overview Web Application Access Configuration in Detail Module 3: Exploring the Access Policy Navigating the Access Policy Module 4: Managing BIG-IP APM BIG-IP APM Sessions and Access Licenses Session Variables and sessiondump Session Cookies Access Policy General Purpose Agents List Module 5: Using Authentication Introduction to Access Policy Authentication Active Directory AAA Server RADIUS One-Time Password Local User Database Module 6: Understanding Assignment Agents List of Assignment Agents Module 7: Configuring Portal Access Introduction to Portal Access Portal Access Configuration Overview Portal Access Configuration Portal Access in Action Module 8: Configuring Network Access Concurrent User Licensing VPN Concepts Network Access Configuration Overview Network Access Configuration Network Access in Action Module 9: Deploying Macros Access Policy Macros Configuring Macros An Access Policy is a Flowchart Access Policy Logon Agents Configuring Logon Agents Module 10: Exploring Client-Side Checks Client-Side Endpoint Security Module 11: Exploring Server-Side Checks Server-Side Endpoint Security Agents List Server-Side and Client-Side Checks Differences Module 12: Using Authorization Active Directory Query Active Directory Nested Groups Configuration in Detail Module 13: Configuring App Tunnels Application Access Remote Desktop Network Access Optimized Tunnels Landing Page Bookmarks Module 14: Deploying Access Control Lists Introduction to Access Control Lists Configuration Overview Dynamic ACLs Portal Access ACLs Module 15: Signing On with SSO Remote Desktop Single Sign-On Portal Access Single Sign-On Module 16: Using iRules iRules Introduction Basic TCL Syntax iRules and Advanced Access Policy Rules Module 17: Customizing BIG-IP APM Customization Overview BIG-IP Edge Client Advanced Edit Mode Customization Landing Page Sections Module 18: Deploying SAML SAML Conceptual Overview SAML Configuration Overview Module 19: Exploring Webtops and Wizards Webtops Wizards Module 20: Using BIG-IP Edge Client BIG-IP Edge Client for Windows Installation BIG-IP Edge Client in Action Module 21: Configuration Project Configuration Project Additional course details: Nexus Humans F5 Networks Configuring BIG-IP APM : Access Policy Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the F5 Networks Configuring BIG-IP APM : Access Policy Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is for IT Professionals with expertise in designing and implementing solutions running on Microsoft Azure. They should have broad knowledge of IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platform, budgeting, and governance. Azure Solution Architects use the Azure Portal and as they become more adept they use the Command Line Interface. Candidates must have expert-level skills in Azure administration and have experience with Azure development processes and DevOps processes. Overview Secure identities with Azure Active Directory and users and groups. Implement identity solutions spanning on-premises and cloud-based capabilities Apply monitoring solutions for collecting, combining, and analyzing data from different sources. Manage subscriptions, accounts, Azure policies, and Role-Based Access Control. Administer Azure using the Resource Manager, Azure portal, Cloud Shell, and CLI. Configure intersite connectivity solutions like VNet Peering, and virtual network gateways. Administer Azure App Service, Azure Container Instances, and Kubernetes. This course teaches Solutions Architects how to translate business requirements into secure, scalable, and reliable solutions. Lessons include virtualization, automation, networking, storage, identity, security, data platform, and application infrastructure. This course outlines how decisions in each theses area affects an overall solution. Implement Azure Active Directory Overview of Azure Active Directory Users and Groups Domains and Custom Domains Azure AD Identity Protection Implement Conditional Access Configure Fraud Alerts for MFA Implement Bypass Options Configure Guest Users in Azure AD Configure Trusted IPs Manage Multiple Directories Implement and Manage Hybrid Identities Install and Configure Azure AD Connect Configure Password Sync and Password Writeback Configure Azure AD Connect Health Implement Virtual Networking Virtual Network Peering Implement VNet Peering Implement VMs for Windows and Linux Select Virtual Machine Size Configure High Availability Implement Azure Dedicated Hosts Deploy and Configure Scale Sets Configure Azure Disk Encryption Implement Load Balancing and Network Security Implement Azure Load Balancer Implement an Application Gateway Understand Web Application Firewall Implement Azure Firewall Implement Azure Front Door Implementing Azure Traffic Manager Implement Storage Accounts Storage Accounts Blob Storage Storage Security Managing Storage Accessing Blobs and Queues using AAD Implement NoSQL Databases Configure Storage Account Tables Select Appropriate CosmosDB APIs Implement Azure SQL Databases Configure Azure SQL Database Settings Implement Azure SQL Database Managed Instances High-Availability and Azure SQL Database In this module, you will learn how to Create an Azure SQL Database (single database) Create an Azure SQL Database Managed Instance Recommend high-availability architectural models used in Azure SQL Database Automate Deployment and Configuration of Resources Azure Resource Manager Templates Save a Template for a VM Evaluate Location of New Resources Configure a Virtual Hard Disk Template Deploy from a template Create and Execute an Automation Runbook Implement and Manage Azure Governance Create Management Groups, Subscriptions, and Resource Groups Overview of Role-Based Access Control (RBAC) Role-Based Access Control (RBAC) Roles Azure AD Access Reviews Implement and Configure an Azure Policy Azure Blueprints Manage Security for Applications Azure Key Vault Azure Managed Identity Manage Workloads in Azure Migrate Workloads using Azure Migrate VMware - Agentless Migration VMware - Agent-Based Migration Implement Azure Backup Azure to Azure Site Recovery Implement Azure Update Management Implement Container-Based Applications Azure Container Instances Configure Azure Kubernetes Service Implement an Application Infrastructure Create and Configure Azure App Service Create an App Service Web App for Containers Create and Configure an App Service Plan Configure Networking for an App Service Create and Manage Deployment Slots Implement Logic Apps Implement Azure Functions Implement Cloud Infrastructure Monitoring Azure Infrastructure Security Monitoring Azure Monitor Azure Workbooks Azure Alerts Log Analytics Network Watcher Azure Service Health Monitor Azure Costs Azure Application Insights Unified Monitoring in Azure

In today’s competitive job market, leaders are hired for more than just experience—they’re hired for mindset, adaptability, and the ability to manage people through uncertainty. The Leadership and People Management: 20-in-1 Premium Online Courses Bundle gives you the well-rounded credibility you need to move into team leadership, operations, or HR management. Packed with 20 essential courses, this all-in-one professional upgrade was designed to help you stand out and get hired faster. Description Employers across industries—finance, healthcare, education, tech, logistics—are all on the lookout for leaders who understand people. This bundle helps you prove that you do. From communication to crisis management, conflict resolution to remote team handling, these certifications show you’re not just a manager—you’re a people-first strategist. It’s ideal for professionals eyeing a promotion, graduates transitioning into team roles, or freelancers moving into organisational leadership. With hiring managers prioritising emotional intelligence, productivity strategy, and team cohesion, now is the time to boost your credentials. This 20-course bundle offers enormous value—and serious career leverage. But like all strategic windows, it’s limited. If you're ready to step forward into leadership, don’t let this opportunity slip past. FAQ What jobs does this bundle support? Team leader, operations manager, HR coordinator, project lead, and departmental supervisor. Do I need to be in a leadership role already? No—this is perfect for aspiring leaders or those transitioning into management. Is this suitable for remote work careers? Yes, especially with included topics like online meeting and remote team management. Do I receive certificates? Yes—each course includes a downloadable certificate for your CV and LinkedIn. How flexible is the training? Fully online, 24/7 access. Learn at your pace. Is this a permanent offer? No—this bundle is available only for a short time.

Turn hobbies into hireable skills with this creative, wellness-focused 20-course bundle. Ideal for those pursuing freelance opportunities, content creation, or personal development careers, this bundle covers everything from photography and gardening to body wellness and copywriting. Don’t let your passions sit idle — turn them into professional possibilities. Description The creative economy is booming, and employers are increasingly valuing candidates with soft skills, self-discipline, and creative agility. This Recreational bundle blends artistic flair, digital communication, and personal wellbeing into one well-rounded package for those eager to build careers that reflect who they are. Whether you're exploring opportunities in social media, writing, wellness, or pet care — or simply want to package your personal skills in a way employers and clients take seriously — this bundle is your gateway. It supports you in making the shift from hobbyist to hireable, from side-interest to side-income. The best part? You don’t need to wait for enrolment windows or expensive tuition. It’s all available now. Just one bundle — 20 powerful paths. FAQ Q: Who should take this bundle? A: Ideal for creatives, aspiring freelancers, lifestyle bloggers, writers, and personal development seekers. Q: Is this just for fun or can I build a career from it? A: Both. Many people turn these exact skillsets into freelance work, side gigs, or self-employment. Q: Will this help me stand out to employers? A: Yes — especially in fields that value communication, creativity, and soft skills. Q: Can I use this to develop my personal brand? A: Absolutely. From YouTube to digital writing and photography — it's designed for that. Q: Is this a good investment? A: You're getting 20 niche skillsets for less than one short course — so yes, the value is unmatched.

Step confidently into public service, policy, or legal administration with this elite 20-in-1 bundle. Designed for those who aspire to thrive in governmental, civic, or legal environments, it delivers the professional grounding that today’s employers expect. Hiring windows are competitive and short-lived. Give yourself the upper hand now—before the next opportunity passes you by. Description From public law to human rights, negotiation to HR compliance, this bundle covers critical administrative and legal-adjacent areas demanded in local councils, NGOs, and public-sector roles. Employers aren’t just looking for qualifications—they want candidates who demonstrate breadth, structure, and decision-making awareness. The Public Administration bundle isn't about theory—it's about making yourself job-relevant. Whether you’re aiming to work in local governance, legal departments, or policy development, this course pack shows that you're not just informed—you’re equipped. Strategic, structured, and built for serious career intent—this is your competitive advantage. FAQ Q: Who should consider this course bundle? A: Perfect for aspiring civil servants, legal admins, HR officers, or public-sector coordinators. Q: How will this help me get a job? A: It enhances your CV with multidisciplinary skills valued in government, law, and administration. Q: Do I need a legal or policy background? A: Not required. This bundle helps you build credibility, even without prior experience. Q: Is certification included? A: Yes. Every course completion comes with downloadable, career-boosting certification. Q: Can this help me move into government work? A: Yes—especially roles related to compliance, HR, policy support, or public relations. Q: What makes this bundle urgent? A: Courses like this go quickly—especially when they combine legal, administrative, and public value in one bundle.

Description: The purpose of the Business and Leadership Management Diploma course is to teach you the essential business management skill and leadership management so that you can utilise the skills in your business. The Business Management skills include the concepts of process management, strategic planning, Gap Analysis Process, lean process, business branding, business strategy and more. The part also shows you how to write business documents, business report, etc. The next part of the course deals with the leadership management techniques and guides you to lead a team efficiently. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business and Leadership Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business and Leadership Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Process Management The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 Making the Change 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 How Does It Look? 00:15:00 The Modeling Phase 00:30:00 Execution Phase 00:07:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Strategic Planning Understanding Strategic Planning 00:15:00 Designing Our Vision 00:15:00 On a Mission 00:15:00 Performing a SWOT Analysis 00:15:00 Setting Goals 00:30:00 Assigning Roles, Responsibilities, and Accountabilities 00:30:00 The Full Picture 00:15:00 Gathering Support 00:15:00 Getting There 00:15:00 Business Branding Defining Branding 00:15:00 What Are You All About? 00:30:00 Creating a Mission 00:15:00 Creating a Vision of the Future 00:15:00 Positioning Your Brand 00:15:00 Developing Your Style 00:15:00 Developing a Brand Name and Slogan 00:15:00 Creating a Visual Identity 00:30:00 Living Your Brand 00:05:00 Connecting with Customers 00:15:00 Launching Your Brand 00:15:00 Taking Your Brand's Pulse 00:15:00 Performing a SWOT Analysis 00:15:00 Measuring Brand Health with a Balanced Scorecard 00:15:00 Middleton's Brand Matrix 00:15:00 Interpreting Evaluation Results 00:15:00 Keeping the Brand Alive 00:15:00 Going Beyond the Brand 00:15:00 Business Report Writing The Stages of Report Writing 00:15:00 The First Stage - Investigating 00:15:00 The Second Stage - Planning 00:15:00 The Third Stage - Writing 00:15:00 The Fourth Stage - Revising 00:15:00 Using Headings 00:15:00 Using Charts and Graphs 00:15:00 The Proposal 00:15:00 Persuasion 00:30:00 Giving Credit 00:15:00 Leadership Basics The Leadership Gene of HR Management 01:00:00 Becoming a Great Leader 01:00:00 Emotional Intelligence in Leadership Management 01:00:00 Build Successful Teams & Relationships 01:00:00 Handle Hard Times & Conflicts Effectively 01:00:00 Managing People Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 00:45:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Leadership Management Who is a Leader 00:30:00 Leadership Qualities 00:30:00 Leadership Skills 00:30:00 The Most Effective Leadership Styles 00:30:00 Leadership Principles 01:00:00 Handling Opposition in your leadership 00:30:00 So What Do Followers look for in their Leaders? 00:30:00 Wrapping Up 00:15:00 Women and Leadership Women and the Workforce 00:15:00 Barriers and Benefits to Women's Leadership 00:30:00 Social and Emotional Intelligence 00:15:00 Self-Awareness 00:15:00 Developing Leadership Awareness and Brand 00:30:00 Leadership Skills 00:30:00 Making Good Decisions 00:15:00 Creating Your Workplace Philosophy 00:30:00 Leadership & Managing People Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Management and Leadership Development Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Business and Leadership Management Diploma 00:30:00 Final Exam Final Exam- Business and Leadership Management Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: A certificate in Information technology from an internationally recognized institution will increase your career opportunity very much. The Certified Information Systems Professional - Complete Video Training course provides you extensive lessons about the Information System field. Divided into four parts, the course teaches you how to be a certified auditor, security manager, security officer and security professional. Certified Information Systems Auditor (CISA) section illustrates you the process of auditing information systems while the Certified Information Security Manager (CISM) part deals with the information security issues. Here, you will learn the system of information security program development, incident management, and risk management. Next, Certified Information Systems Security Officer (CISSO) course teaches how to be an excellent information system security officer by utilising the information system in the security field. Finally, the Certified Information Systems Security Professional (CISSP) section shows you the path for becoming a security professional by focusing the security issues such as asset security, communication and network security, security operations, etc. In short, the bundle video course will help you to achieve certification in above four fields and helps you to know the practical knowledge about Information System. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certified Information Systems Professional - Complete Video Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certified Information Systems Professional - Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The Process of Auditing Information Systems Management of the Audit Function FREE 00:20:00 ISACA IT Audit and Assurance Standards and Guidelines 01:16:00 Risk Analysis 00:21:00 Internal Controls 00:17:00 Performing An IS Audit 01:07:00 Control Self-Assessment 00:09:00 The Evolving IS Audit Process 00:12:00 Governance and Management of IT Corporate Governance 00:06:00 IT Governance 00:02:00 IT Monitoring and Assurance Practices for Board and Senior Management 00:40:00 Information Systems Strategy 00:05:00 Maturity and Process Improvement Models 00:01:00 IT Investment and Allocation Practices 00:05:00 Policies and Procedures 00:17:00 Risk Management 00:31:00 IS Management Practices 00:50:00 IS Organizational Structure and Responsibilities 00:17:00 Auditing IT Governance Structure and Implementation 00:06:00 Business Continuity Planning 00:37:00 Information Systems Acquisition, Development and Implementation Business Realization 01:21:00 Project Management Structure 00:08:00 Project Management Practices 00:18:00 Business Application Development 00:42:00 Business Application Systems 00:38:00 Alternative Forms of Software Project Organization 00:03:00 Alternative Development Methods 00:10:00 Infrastructure Development/Acquisition Practices 00:09:00 Information Systems Maintenance Practices 00:09:00 System Development Tools And Productivity Aids 00:05:00 Business Process Reengineering And Process Change Projects 00:08:00 Application Controls 00:07:00 Auditing Application Controls 00:14:00 Auditing Systems Development, Acquisition And Maintenance 00:08:00 Information Systems Operations, Maintenance and Support Information Systems Operations 00:19:00 Information Systems Hardware 00:13:00 IS Architecture and Software 00:39:00 Network Infrastructure 01:16:00 Disaster Recovery Planning 00:19:00 Protection of Information Assets Importance Of Information Security 00:43:00 Logical Access 00:37:00 Network Infrastructure Security 00:39:00 Auditing Information Security Management Framework 00:03:00 Auditing Network Infrastructure Security 00:13:00 Environmental Exposures and Controls 00:02:00 Physical Access Exposures and Controls 00:05:00 Mobile Computing 00:05:00 Information Security Governance Information Security Governance Overview FREE 00:25:00 Effective Information Security Governance 00:24:00 Information Security Concepts and Technologies 00:20:00 Information Security Manager 00:09:00 Scope and Charter of Information Security Governance 00:10:00 Information Security Governance Metrics 00:23:00 Information Security Strategy Overview 00:02:00 Creating Information Security Strategy 00:36:00 Determining Current State Of Security 00:06:00 Information Security Strategy Development 00:10:00 Strategy Resources 00:40:00 Strategy Constraints 00:07:00 Action Plan to Implement Strategy 00:20:00 Information Risk Management Risk Management Overview 00:16:00 Good Information Security Risk Management 00:15:00 Information Security Risk Management Concepts 00:13:00 Implementing Risk Management 00:17:00 Risk Assessment 00:39:00 Controls Countermeasures 00:23:00 Recovery Time Objectives 00:18:00 Risk Monitoring and Communication 00:04:00 Information Security Program Development Development of Information Security Program 00:11:00 Information Security Program Objectives 00:09:00 Information Security Program Development Concepts 00:14:00 Scope and Charter of Information Security Program Development 00:22:00 Information Security Management Framework 00:16:00 Information Security Framework Components 00:12:00 Information Security Program Resources 01:04:00 Implementing an Information Security Program 00:27:00 Information Infrastructure and Architecture 00:14:00 Information Security Program 00:14:00 Security Program Services and Operational Activities 00:45:00 Information Security Incident Management Incident Management Overview 00:28:00 Incident Response Procedures 00:29:00 Incident Management Organization 00:19:00 Incident Management Resources 00:36:00 Incident Management Objectives 00:14:00 Incident Management Metrics and Indicators 00:17:00 Current State of Incident Response Capability 00:11:00 Developing an Incident Response Plan 00:32:00 BCP DRP 00:36:00 Testing Response and Recovery Plans 00:10:00 Executing the Plan 00:27:00 Information Systems Security Officer Risk Management FREE 00:58:00 Security Management 00:58:00 Authentication 01:01:00 Access Control 01:20:00 Security Models 01:01:00 Operations Security 01:10:00 Symmetric Cryptography and Hashing 01:19:00 Asymmetric Cryptography and PKI 01:31:00 Network Connections 01:28:00 Network Protocols and Devices 01:31:00 Telephony, VPNs and Wireless 01:13:00 Security Architecture 01:02:00 Software Development Security 01:05:00 Database Security and System Development 01:00:00 Malware and Software Attacks 00:17:00 Business Continuity 00:44:00 Disaster Recovery 00:53:00 Incident Management, Law, and Ethics 01:06:00 Physical 00:38:00 Information Systems Security Professional Security and Risk Management FREE 00:24:00 Asset Security 00:12:00 Security Engineering 00:15:00 Communication and Network Security 00:10:00 Identity and Access Management 00:10:00 Security Assessment and Testing 00:12:00 Security Operations 00:36:00 Software Development Security 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Duration 5 Days 30 CPD hours This course is intended for This course is geared toward Windows system administrators, network administrators, and other system administrators who are interested in supplementing current skills or backstopping other team members, in addition to Linux system administrators who are responsible for these tasks: Configuring, installing, upgrading, and maintaining Linux systems using established standards and procedures, Providing operational support, Managing systems for monitoring system performance and availability, Writing and deploying scripts for task automation and system administration, You will be expected to already understand fundamental Linux computing concepts and be ready to practice the Red Hat Enterprise Linux methods for performing system administration tasks. Significant field experience working with Linux as a system administrator is recommended. If you do not have experience with fundamental Linux computer concepts, we advise you to start with the Red Hat System Administration I (RH124) course instead. Overview You should be able to demonstrate these skills: - Access the command line locally and remotely - Manage files from the command line - Manage local users and groups - Monitor and manage Linux processes - Control services, daemons, and the boot process - Manage tuning profiles for system performance - Control access to files with file system permissions - Analyze and store log files - Configure and secure the OpenSSH service - Install and update software packages and appstreams - Manage Linux file systems and volumes - Manage Linux networking and firewalls This course combines the foundations and applications established and covered in Red Hat System Administration I (RH124) and Red Hat System Administration II (RH134). The rapid pace of review and consolidated course timeline allow you to focus on practical application, making this offering best suited for you if you already have significant experience with Linux© administration. This course is based on Red Hat© Enterprise Linux 8. 1 - Accessing the command line Log in to a Linux system and run simple commands using the shell. 2 - Managing Files from the command line Work with files from the bash shell prompt. 3 - Managing local Linux users and groups Manage Linux users and groups and administer local password policies. 4 - Controlling access to files with Linux file system permissions Set access permissions on files and interpret the security effects of different permission settings. 5 - Managing SELinux security Use SELinux to manage access to files and interpret and troubleshoot SELinux security effects. 6 - Monitoring and managing Linux processes Monitor and control processes running on the system. 7 - Installing and updating software packages Download, install, update, and manage software packages from Red Hat and yum package repositories. 8 - Controlling services and daemons Control and monitor network services and system daemons using systemd. 9 - Managing Red Hat Enterprise Linux networking Configure basic IPv4 networking on Red Hat Enterprise Linux systems. 10 - Analyzing and storing logs Locate and interpret relevant system log files for troubleshooting purposes. 11 - Managing storage and file systems Create and use disk partitions, logical volumes, file systems, and swap spaces. 12 - Scheduling system tasks Schedule recurring system tasks using cron and systemd timer units. 13 - Mounting network file systems Mount network file system (NFS) exports and server message block (SMB) shares from network file servers. 14 - Limiting network communication with firewalld Configure a basic local firewall. Additional course details: Nexus Humans Red Hat RHCSA Rapid Track Course (RH199) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Red Hat RHCSA Rapid Track Course (RH199) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.