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Embark on a captivating journey into the realm of Python 3 Programming with our comprehensive course. From unraveling the mysteries of mathematical operators to mastering advanced topics like threading and socket terminology, this course is your gateway to the dynamic world of coding. Engage with hands-on sessions, explore the power of Python libraries, and conquer the art of class implementation. Your digital odyssey begins with the basics and evolves into a sophisticated understanding of programming essentials. Our creatively crafted curriculum promises an exhilarating learning experience, making coding accessible to enthusiasts and novices alike. Learning Outcomes Master the fundamentals of Python 3, from basic math operations to complex string manipulations. Develop practical skills in working with lists, dictionaries, and advanced string manipulation techniques. Gain proficiency in file handling, regex, and navigating systems using the OS library. Understand the principles of classes, inheritance, and the manipulation of date and time. Explore advanced topics such as performing HTTP requests, socket programming, and sending emails using SMTPlib. Why choose this Python 3 Programming course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Python 3 Programming course for? Individuals eager to start their coding journey without prior programming experience. Students seeking a comprehensive understanding of Python 3 programming. Professionals looking to enhance their skills and stay relevant in the evolving tech landscape. Coding enthusiasts excited to explore the vast possibilities Python 3 offers. Anyone desiring a hands-on and engaging learning experience in programming. Career path Python Developer: £35,000 - £55,000 Data Analyst: £30,000 - £50,000 Software Engineer: £40,000 - £65,000 Machine Learning Engineer: £45,000 - £70,000 Web Developer: £32,000 - £50,000 Network Programmer: £38,000 - £60,000 Prerequisites This Python 3 Programming does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Python 3 Programming was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01 Welcome to Python 3 course! 00:03:00 Why you should learn Python 3 00:04:00 Installing Python 3 on Windows 00:08:00 Installing Python3 on Ubuntu and Mac 00:08:00 Taking a closer look at Python 3 IDLE 00:05:00 Section 02 Math operators 00:12:00 Strings 00:08:00 Variables and variable naming rules 00:11:00 Our first program! 00:12:00 Type, Len, Str, Int, Float , functions 00:09:00 True or false Boolean 00:10:00 IF statement 00:05:00 IF & ELSE 00:13:00 Using ELIF for multiple statements 00:09:00 While loop 00:16:00 Using Continue in a loop 00:06:00 FOR loop 00:10:00 Importing Python libraries 00:12:00 Section 03 Defining functions in Python 3 00:15:00 Local and global variables 00:10:00 Coding guess the number program 00:16:00 Reverse a string function 00:07:00 Calculate area of a circle program 00:11:00 Simple Python calculator 00:15:00 Removing vowels from string program 00:13:00 Find the largest number out of three 00:16:00 Section 04 Python 3 lists 00:15:00 Creating smaller out of bigger list 00:09:00 Manipulating lists and elements 00:08:00 Append, insert, remove, sort 00:11:00 Tuples 00:13:00 Introduction to dictionaries 00:11:00 Values, keys, items, get 00:08:00 Dictionary comprehension - part 1 00:08:00 Dictionary comprehension - part 2 00:07:00 Advance string manipulation 00:12:00 Upper(), lower(), isupper(), islower() 00:09:00 Split, strip, join, startswith, endswith 00:13:00 Section 05 Navigating through system with OS library 00:29:00 Reading and writing to files 00:16:00 Reversing text from a file 00:17:00 Section 06 Try and except 00:13:00 Section 07 Classes 00:22:00 Changing class attributes 00:10:00 Built in class attributes 00:08:00 Using your class in a different program 00:05:00 Using your class in a program 00:26:00 Implementing students count option 00:05:00 Class inheritance 00:12:00 Overriding methods in a class 00:08:00 Section 08 Printing and calculating date and time 00:30:00 Different date formats 00:09:00 Section 09 Extracting useful data 00:23:00 Regex - part 1 00:23:00 Regex - part 2 00:17:00 Section 10 Performing HTTP GET request 00:20:00 Performing post request 00:04:00 Handling website redirections 00:03:00 BeautifulSoup 00:29:00 Encoding in requests 00:12:00 Session and cookies 00:21:00 SSL certificate, authentication 00:21:00 Json library and proxies 00:10:00 Section 11 Socket terminology 00:09:00 Connecting two machines 00:21:00 Coding a chat program 00:35:00 Receiving Desired Amount of Data 00:20:00 Socket Timeout and Options 00:08:00 UDP Server & Client 00:13:00 AF_UNIX & Raw sockets 00:14:00 Section 12 Theory Behind Threaded Server 00:15:00 Thread & Threading 00:50:00 Section 13 Sending Emails Using SMTPlib 00:32:00 PDF Files 00:11:00 Images In Python 00:16:00 Assignment Assignment - Python 3 Programming 00:00:00

Description: The purpose of the Business and Leadership Management Diploma course is to teach you the essential business management skill and leadership management so that you can utilise the skills in your business. The Business Management skills include the concepts of process management, strategic planning, Gap Analysis Process, lean process, business branding, business strategy and more. The part also shows you how to write business documents, business report, etc. The next part of the course deals with the leadership management techniques and guides you to lead a team efficiently. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business and Leadership Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business and Leadership Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Process Management The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 Making the Change 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 How Does It Look? 00:15:00 The Modeling Phase 00:30:00 Execution Phase 00:07:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Strategic Planning Understanding Strategic Planning 00:15:00 Designing Our Vision 00:15:00 On a Mission 00:15:00 Performing a SWOT Analysis 00:15:00 Setting Goals 00:30:00 Assigning Roles, Responsibilities, and Accountabilities 00:30:00 The Full Picture 00:15:00 Gathering Support 00:15:00 Getting There 00:15:00 Business Branding Defining Branding 00:15:00 What Are You All About? 00:30:00 Creating a Mission 00:15:00 Creating a Vision of the Future 00:15:00 Positioning Your Brand 00:15:00 Developing Your Style 00:15:00 Developing a Brand Name and Slogan 00:15:00 Creating a Visual Identity 00:30:00 Living Your Brand 00:05:00 Connecting with Customers 00:15:00 Launching Your Brand 00:15:00 Taking Your Brand's Pulse 00:15:00 Performing a SWOT Analysis 00:15:00 Measuring Brand Health with a Balanced Scorecard 00:15:00 Middleton's Brand Matrix 00:15:00 Interpreting Evaluation Results 00:15:00 Keeping the Brand Alive 00:15:00 Going Beyond the Brand 00:15:00 Business Report Writing The Stages of Report Writing 00:15:00 The First Stage - Investigating 00:15:00 The Second Stage - Planning 00:15:00 The Third Stage - Writing 00:15:00 The Fourth Stage - Revising 00:15:00 Using Headings 00:15:00 Using Charts and Graphs 00:15:00 The Proposal 00:15:00 Persuasion 00:30:00 Giving Credit 00:15:00 Leadership Basics The Leadership Gene of HR Management 01:00:00 Becoming a Great Leader 01:00:00 Emotional Intelligence in Leadership Management 01:00:00 Build Successful Teams & Relationships 01:00:00 Handle Hard Times & Conflicts Effectively 01:00:00 Managing People Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 00:45:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Leadership Management Who is a Leader 00:30:00 Leadership Qualities 00:30:00 Leadership Skills 00:30:00 The Most Effective Leadership Styles 00:30:00 Leadership Principles 01:00:00 Handling Opposition in your leadership 00:30:00 So What Do Followers look for in their Leaders? 00:30:00 Wrapping Up 00:15:00 Women and Leadership Women and the Workforce 00:15:00 Barriers and Benefits to Women's Leadership 00:30:00 Social and Emotional Intelligence 00:15:00 Self-Awareness 00:15:00 Developing Leadership Awareness and Brand 00:30:00 Leadership Skills 00:30:00 Making Good Decisions 00:15:00 Creating Your Workplace Philosophy 00:30:00 Leadership & Managing People Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Management and Leadership Development Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Business and Leadership Management Diploma 00:30:00 Final Exam Final Exam- Business and Leadership Management Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Duration 3 Days 18 CPD hours This course is intended for This intermediate course is for experienced SQL end users, application programmers, database administrators, and user support staff who need more advanced knowledge of SQL. Overview Discuss basic relational database concepts Use some of the OLAP features of DB2, such as GROUPing and RANKing functions Create tables, views and indexes Use referential integrity, check constraints and triggers Use outer joins, and join tables to themselves Use CASE expressions, and the CAST function Identify the impact of Summary Tables, Materialized Query Tables, and temporary tables Use complex subqueries Use a greater number of scalar SQL functions Use advanced SQL constructs, such as recursive SQL and table expressions Define User-Defined Distinct Types and User-Defined Functions Avoid several of the most common causes for poorly-performing SQL This course teaches you how to make use of advanced SQL techniques to access DB2 databases in different environments. This course is appropriate for customers working in all DB2 environments, specifically for z/OS, Linux, UNIX, and Windows. Introduction Identify the purpose of the clauses in the SELECT statement Describe the key differences among the IBM DB2 platforms Describe and use some of the OLAP features of DB2, such as GROUPING functions like CUBE and ROLLUP, and the RANK, DENSE_RANK and ROW_NUMBER functions Create Objects Code statements to: Create tables and views, Alter tables, Create indexes, Implement referential integrity (RI), and Define triggers and check constraints Identify impacts and advantages of referential integrity, including impacts of delete rules Identify considerations when using triggers and check constraints Define and make use of INSTEAD OF triggers Join Retrieve data from more than one table via inner and outer joins Use outer joins (LEFT, RIGHT, FULL) Use ANTI JOINS Join a table to itself Use UNION and UNION ALL Use EXCEPT and INTERCEPT CASE, CAST, Summary Tables, and Materialized Query Tables Identify when CASE expressions can be used Code CASE expressions in SELECT list and in the WHERE clause Identify when CAST specifications can be used Identify the advantages of using Summary (Materialized Query) Tables and Temporary tables Identify the advantages of using Materialized Query Tables (MQTs) Identify when and how to use Temporary tables Using Subqueries Code subqueries using the ALL, ANY/SOME, and EXISTS keywords Code correlated subqueries Choose the proper type of subquery to use in each case Scalar Functions Extend your knowledge of scalar functions which: Manipulate arithmetic data, Manipulate date values, and Manipulate character data Examples of scalar functions that are addressed in this course: SUBSTR POSSTR COALESCE/VALUE DECIMAL ROUND DIGITS CHAR DATE/TIME Table Expressions and Recursive SQL Identify reasons for using table expressions and recursive SQL Use nested and common table expressions Identify the difference between views and table expressions Code recursive SQL Control the depth of recursion when coding recursive SQL UDTs/UDFs and Performance Describe the concepts behind User-Defined Types, User-Defined Functions and Stored Procedures Predict when queries will use indexes to get better performance Identify concepts of predicate processing State introductory concepts about index structure State general best practices advice Additional course details: Nexus Humans CE131 IBM DB2 SQL Workshop for Experienced Users training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CE131 IBM DB2 SQL Workshop for Experienced Users course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is geared toward Windows system administrators, network administrators, and other system administrators who are interested in supplementing current skills or backstopping other team members, in addition to Linux system administrators who are responsible for these tasks: Configuring, installing, upgrading, and maintaining Linux systems using established standards and procedures, Providing operational support, Managing systems for monitoring system performance and availability, Writing and deploying scripts for task automation and system administration, You will be expected to already understand fundamental Linux computing concepts and be ready to practice the Red Hat Enterprise Linux methods for performing system administration tasks. Significant field experience working with Linux as a system administrator is recommended. If you do not have experience with fundamental Linux computer concepts, we advise you to start with the Red Hat System Administration I (RH124) course instead. Overview You should be able to demonstrate these skills: - Access the command line locally and remotely - Manage files from the command line - Manage local users and groups - Monitor and manage Linux processes - Control services, daemons, and the boot process - Manage tuning profiles for system performance - Control access to files with file system permissions - Analyze and store log files - Configure and secure the OpenSSH service - Install and update software packages and appstreams - Manage Linux file systems and volumes - Manage Linux networking and firewalls This course combines the foundations and applications established and covered in Red Hat System Administration I (RH124) and Red Hat System Administration II (RH134). The rapid pace of review and consolidated course timeline allow you to focus on practical application, making this offering best suited for you if you already have significant experience with Linux© administration. This course is based on Red Hat© Enterprise Linux 8. 1 - Accessing the command line Log in to a Linux system and run simple commands using the shell. 2 - Managing Files from the command line Work with files from the bash shell prompt. 3 - Managing local Linux users and groups Manage Linux users and groups and administer local password policies. 4 - Controlling access to files with Linux file system permissions Set access permissions on files and interpret the security effects of different permission settings. 5 - Managing SELinux security Use SELinux to manage access to files and interpret and troubleshoot SELinux security effects. 6 - Monitoring and managing Linux processes Monitor and control processes running on the system. 7 - Installing and updating software packages Download, install, update, and manage software packages from Red Hat and yum package repositories. 8 - Controlling services and daemons Control and monitor network services and system daemons using systemd. 9 - Managing Red Hat Enterprise Linux networking Configure basic IPv4 networking on Red Hat Enterprise Linux systems. 10 - Analyzing and storing logs Locate and interpret relevant system log files for troubleshooting purposes. 11 - Managing storage and file systems Create and use disk partitions, logical volumes, file systems, and swap spaces. 12 - Scheduling system tasks Schedule recurring system tasks using cron and systemd timer units. 13 - Mounting network file systems Mount network file system (NFS) exports and server message block (SMB) shares from network file servers. 14 - Limiting network communication with firewalld Configure a basic local firewall. Additional course details: Nexus Humans Red Hat RHCSA Rapid Track Course (RH199) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Red Hat RHCSA Rapid Track Course (RH199) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for individuals seeking a role as an associate-level cybersecurity analyst and IT professionals desiring knowledge in Cybersecurity operations or those in pursuit of the Cisco Certified CyberOps Associate certification including Students pursuing a technical degree Current IT professionals Recent college graduates with a technical degree Overview After taking this course, you should be able to Explain how a Security Operations Center (SOC) operates and describe the different types of services that are performed from a Tier 1 SOC analyst's perspective. Explain Network Security Monitoring (NSM) tools that are available to the network security analyst. Explain the data that is available to the network security analyst. Describe the basic concepts and uses of cryptography. Describe security flaws in the TCP/IP protocol and how they can be used to attack networks and hosts. Understand common endpoint security technologies. Understand the kill chain and the diamond models for incident investigations, and the use of exploit kits by threat actors. Identify resources for hunting cyber threats. Explain the need for event data normalization and event correlation. Identify the common attack vectors. Identify malicious activities. Identify patterns of suspicious behaviors. Conduct security incident investigations. Explain the use of a typical playbook in the SOC. Explain the use of SOC metrics to measure the effectiveness of the SOC. Explain the use of a workflow management system and automation to improve the effectiveness of the SOC. Describe a typical incident response plan and the functions of a typical Computer Security Incident Response Team (CSIRT). Explain the use of Vocabulary for Event Recording and Incident Sharing (VERIS) to document security incidents in a standard format. The Understanding Cisco Cybersecurity Operations Fundamentals (CBROPS) v1.0 course teaches you security concepts, common network and application operations and attacks, and the types of data needed to investigate security incidents. This course teaches you how to monitor alerts and breaches, and how to understand and follow established procedures for response to alerts converted to incidents. Through a combination of lecture, hands-on labs, and self-study, you will learn the essential skills, concepts, and technologies to be a contributing member of a cybersecurity operations center (SOC) including understanding the IT infrastructure, operations, and vulnerabilities. This course helps you prepare for the Cisco Certified CyberOps Associate certification and the role of a Junior or Entry-level cybersecurity operations analyst in a SOC. Course Outline Defining the Security Operations Center Understanding Network Infrastructure and Network Security Monitoring Tools Exploring Data Type Categories Understanding Basic Cryptography Concepts Understanding Common TCP/IP Attacks Understanding Endpoint Security Technologies Understanding Incident Analysis in a Threat-Centric SOC Identifying Resources for Hunting Cyber Threats Understanding Event Correlation and Normalization Identifying Common Attack Vectors Identifying Malicious Activity Identifying Patterns of Suspicious Behavior Conducting Security Incident Investigations Using a Playbook Model to Organize Security Monitoring Understanding SOC Metrics Understanding SOC Workflow and Automation Describing Incident Response Understanding the Use of VERIS Understanding Windows Operating System Basics Understanding Linux Operating System Basics Additional course details: Nexus Humans Cisco Understanding Cisco Cybersecurity Operations Fundamentals v1.0 (CBROPS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Understanding Cisco Cybersecurity Operations Fundamentals v1.0 (CBROPS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Description: A certificate in Information technology from an internationally recognized institution will increase your career opportunity very much. The Certified Information Systems Professional - Complete Video Training course provides you extensive lessons about the Information System field. Divided into four parts, the course teaches you how to be a certified auditor, security manager, security officer and security professional. Certified Information Systems Auditor (CISA) section illustrates you the process of auditing information systems while the Certified Information Security Manager (CISM) part deals with the information security issues. Here, you will learn the system of information security program development, incident management, and risk management. Next, Certified Information Systems Security Officer (CISSO) course teaches how to be an excellent information system security officer by utilising the information system in the security field. Finally, the Certified Information Systems Security Professional (CISSP) section shows you the path for becoming a security professional by focusing the security issues such as asset security, communication and network security, security operations, etc. In short, the bundle video course will help you to achieve certification in above four fields and helps you to know the practical knowledge about Information System. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certified Information Systems Professional - Complete Video Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certified Information Systems Professional - Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The Process of Auditing Information Systems Management of the Audit Function FREE 00:20:00 ISACA IT Audit and Assurance Standards and Guidelines 01:16:00 Risk Analysis 00:21:00 Internal Controls 00:17:00 Performing An IS Audit 01:07:00 Control Self-Assessment 00:09:00 The Evolving IS Audit Process 00:12:00 Governance and Management of IT Corporate Governance 00:06:00 IT Governance 00:02:00 IT Monitoring and Assurance Practices for Board and Senior Management 00:40:00 Information Systems Strategy 00:05:00 Maturity and Process Improvement Models 00:01:00 IT Investment and Allocation Practices 00:05:00 Policies and Procedures 00:17:00 Risk Management 00:31:00 IS Management Practices 00:50:00 IS Organizational Structure and Responsibilities 00:17:00 Auditing IT Governance Structure and Implementation 00:06:00 Business Continuity Planning 00:37:00 Information Systems Acquisition, Development and Implementation Business Realization 01:21:00 Project Management Structure 00:08:00 Project Management Practices 00:18:00 Business Application Development 00:42:00 Business Application Systems 00:38:00 Alternative Forms of Software Project Organization 00:03:00 Alternative Development Methods 00:10:00 Infrastructure Development/Acquisition Practices 00:09:00 Information Systems Maintenance Practices 00:09:00 System Development Tools And Productivity Aids 00:05:00 Business Process Reengineering And Process Change Projects 00:08:00 Application Controls 00:07:00 Auditing Application Controls 00:14:00 Auditing Systems Development, Acquisition And Maintenance 00:08:00 Information Systems Operations, Maintenance and Support Information Systems Operations 00:19:00 Information Systems Hardware 00:13:00 IS Architecture and Software 00:39:00 Network Infrastructure 01:16:00 Disaster Recovery Planning 00:19:00 Protection of Information Assets Importance Of Information Security 00:43:00 Logical Access 00:37:00 Network Infrastructure Security 00:39:00 Auditing Information Security Management Framework 00:03:00 Auditing Network Infrastructure Security 00:13:00 Environmental Exposures and Controls 00:02:00 Physical Access Exposures and Controls 00:05:00 Mobile Computing 00:05:00 Information Security Governance Information Security Governance Overview FREE 00:25:00 Effective Information Security Governance 00:24:00 Information Security Concepts and Technologies 00:20:00 Information Security Manager 00:09:00 Scope and Charter of Information Security Governance 00:10:00 Information Security Governance Metrics 00:23:00 Information Security Strategy Overview 00:02:00 Creating Information Security Strategy 00:36:00 Determining Current State Of Security 00:06:00 Information Security Strategy Development 00:10:00 Strategy Resources 00:40:00 Strategy Constraints 00:07:00 Action Plan to Implement Strategy 00:20:00 Information Risk Management Risk Management Overview 00:16:00 Good Information Security Risk Management 00:15:00 Information Security Risk Management Concepts 00:13:00 Implementing Risk Management 00:17:00 Risk Assessment 00:39:00 Controls Countermeasures 00:23:00 Recovery Time Objectives 00:18:00 Risk Monitoring and Communication 00:04:00 Information Security Program Development Development of Information Security Program 00:11:00 Information Security Program Objectives 00:09:00 Information Security Program Development Concepts 00:14:00 Scope and Charter of Information Security Program Development 00:22:00 Information Security Management Framework 00:16:00 Information Security Framework Components 00:12:00 Information Security Program Resources 01:04:00 Implementing an Information Security Program 00:27:00 Information Infrastructure and Architecture 00:14:00 Information Security Program 00:14:00 Security Program Services and Operational Activities 00:45:00 Information Security Incident Management Incident Management Overview 00:28:00 Incident Response Procedures 00:29:00 Incident Management Organization 00:19:00 Incident Management Resources 00:36:00 Incident Management Objectives 00:14:00 Incident Management Metrics and Indicators 00:17:00 Current State of Incident Response Capability 00:11:00 Developing an Incident Response Plan 00:32:00 BCP DRP 00:36:00 Testing Response and Recovery Plans 00:10:00 Executing the Plan 00:27:00 Information Systems Security Officer Risk Management FREE 00:58:00 Security Management 00:58:00 Authentication 01:01:00 Access Control 01:20:00 Security Models 01:01:00 Operations Security 01:10:00 Symmetric Cryptography and Hashing 01:19:00 Asymmetric Cryptography and PKI 01:31:00 Network Connections 01:28:00 Network Protocols and Devices 01:31:00 Telephony, VPNs and Wireless 01:13:00 Security Architecture 01:02:00 Software Development Security 01:05:00 Database Security and System Development 01:00:00 Malware and Software Attacks 00:17:00 Business Continuity 00:44:00 Disaster Recovery 00:53:00 Incident Management, Law, and Ethics 01:06:00 Physical 00:38:00 Information Systems Security Professional Security and Risk Management FREE 00:24:00 Asset Security 00:12:00 Security Engineering 00:15:00 Communication and Network Security 00:10:00 Identity and Access Management 00:10:00 Security Assessment and Testing 00:12:00 Security Operations 00:36:00 Software Development Security 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This Autodesk Revit Complete Training course will help you to navigate the interface, enabling you to download, install, and understand essential tools such as Align, offset, mirror and many more. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand how to download, install, and troubleshoot Autodesk Revit Learn how to navigate the interface Get introduced to walls and wall panel, wall option bar, and wall properties palette Understand essential tools such as Align, offset, mirror - Pick, Axis, Mirror - Draw Axis Learn how to define the building levels and create reference levels 2 Understand how to make the Grid system Know major components of Autodesk Revit, such as placing structural or architectural columns on the grid Learn how to place the external and internal walls Understand minor components of Autodesk Revit, such as setting doors from the type selector Understand what is vertical circulation and roof components Why Autodesk Revit Complete Training right for you? This comprehensive online course will help you develop a solid understanding of certified hardware, subscriptions, Revit VS Revit LT, and help you install Revit on an Apple MAC. You will learn how to get started with Autodesk Revit, create an account, install the software, and configure the library and template file paths. In addition, this extensive course will teach you how to use the interface such as start screen, file tab, quick access toolbar and info centre, and navigate properties palette and project browser. By the end of the course, you will gain theoretical knowledge in Autodesk Revit essential tools, major and minor components, steps to create the next level, and vertical circulation. Autodesk Revit Complete Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Download, Install and Troubleshooting Introduction to download and install Revit System Requirements Certified Hardware Subscriptions Revit VS Revit LT Installing Revit on an Apple MAC Getting Started Creating an Account Installing the Software Configuring the Library and Template File Paths Introduction to the Beginners Course Introduction to the Beginners Course Touring the Interface 1.1 Start Screen [NOTES ATTACHED] 1.2 File Tab, Quick Access Toolbar & Info Centre 1.3 Tabs, Ribbons & Panels 1.4 Properties Palette & Project Browser 1.5 Status Bar, View Controls, Selection Toggles & Context Menu 1.6 Navigating the Drawing Area 1.7 Contextual Tab 1.8 Terminology Introduction to Walls 2.1 Introduction to Walls & the Wall Panel 2.2 Wall Option Bar 2.3 Wall Properties Palette Basic Tools 3.1 Align, Offset, Mirror - Pick Axis, Mirror - Draw Axis 3.2 Move, Copy, Rotate, Trim/extend to Corner, T/E Single Element, T/E Multiple 3.3 Split element, Pin, Array, Scale, Delete Datum Elements 4.1 Defining the Buildings Levels & Creating Reference Levels 4.2 Creating the Grid System Major Components 5.1 Placing Structural Columns on the Grid 5.2 Placing Architectural Columns on the Grid 5.3 Placing the External Walls 5.4 Placing the Internal Wall 5.5 Using the Equality Constraints 5.6 Placing the Ground Floor Slab 5.7 Placing a Boundary Footpath Minor Components 6.1 Placing Doors From the Type Selector 6.2 Loading Doors From the Library 6.3 Creating a New Door Type 6.4 Adding a Wall Opening 6.5 Editing the Walls Profile to Create an Opening 6.6 Adding a Structural Opening to the Wall 6.7 Placing Windows Creating the Next Level 7.1 Increasing Top Constraint 7.2 Placing the First Floor Slab 7.3 Adding a Shaft Opening to the Slab 7.4 Selection Filter and Aligned to Selected Levels Vertical Circulation 8.1 Stair by Component 8.2 Stair by Sketch 8.3 Creating Project Stair 8.4 Placing a Railing 8.5 Creating a Railing Roof Component 9.1 Introduction to Roof by Footprint 9.2 Pitched Roof by Footprint 9.3 Flat roof by Footprint 9.4 Roof by Extrusion Curtain Walls 10.1 Introduction to Curtain Walls 10.2 Constructing a Curtain Wall 10.3 Create 'Curtain Wall - Entrance' 10.4 Create 'Curtain Wall - Rear' 10.5 Create 'Curtain Wall - Front' Reflected Ceiling Plan 11.1 Introduction to Reflected Ceilings 11.2 Adjusting the Ceiling Position 11.3 Creating the First Floor Ceiling Plan 11.4 Adding Components to the Ceiling 11.5 Example of Rendered Ceiling Components Creating a 2D Detail (Callout) 12.1 Setting up a Callout 12.2 Masking and Filled Regions 12.3 Detail Components and Repeating Detail Components 12.4 Placing Insulation 12.5 Using the Detail Line and Creating a Line Style 12.6 Adding Text with Leaders 12.7 Adding Break Lines Dimensions 13.1 Introduction to Dimensions by Individual References 13.2 Dimension by Entire Wall 13.3 Witness Lines 13.4 Modifying a Dimension 13.4 Modifying a Dimension 14.1 Introduction to Tags 14.2 Adding information to the Tags 14.3 Placing Window Tags 14.4 Placing Wall Tags 14.5 Applying Tags to First Floor 14.6 Creating a Room and Placing Room Tags 14.7 Creating a Room Legend 14.8 Creating a Room Schedule 14.9 Creating a Door Schedule 14.10 Creating a Window Schedule 14.11 Creating a Door & Window Legend Visualisations 15.1 Introduction to Shadows and Sun Settings 15.2 Creating a One-Day Solar Study 15.3 Introduction to Rendering and Rendering First Image 15.4 Rendering Second Image 15.5 Introduction to Walkthroughs 15.6 Modifying a Walkthrough 15.7 Creating a Walkthrough Over Two Levels Create Sheets & Print 16.1 Opening a Sheet and Overview of the Title-block 16.2 Setting Up a Sheet Part 1 16.3 Setting Up a Sheet Part 2 16.5 Loading an A2 Title-block 16.6 Duplicating Views 16.7 Page Setup & Printing Who should take this course? This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of Autodesk Revit. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Autodesk Revit Complete Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Course Overview Learning Sign languages allows you to communicate with the deaf community and gives you the opportunity to support them in a variety of ways. In addition, this skill set can be beneficial for your professional life if you want to work in the relevant industries. Develop your skills in British Sign Language through the British Sign Language Level 1 course. From this British Sign Language Level 1 course, you will learn the core principles of BSL. The easy-to-follow modules will help you build your competence in fingerspelling. Step by step, you will learn how to describe family, colours, numbers, animals and more. This course will teach you the signs to describe a person and clothes. You will also learn how to exchange personal information using BSL. This British Sign Language Level 1 course is the perfect place to build your foundation in BSL. In addition, it will also provide you with a certificate of achievement. This certificate will add extra value to your resume. Enrol now and start learning! What You Will Learn Learn the basic concept of British Sign Language Understand the principles of fingerspelling Know how to exchange personal information in BSL Develop the skills to describe colour, number, animals etc Know how to describe a person or clothes in BSL Why Should You Choose this British Sign Language Level 1 Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The British Sign Language Level 1 course is designed for individuals interested in learning BSL. This course will be highly beneficial for people who wish to pursue a career in the relevant industries. Requirements Our British Sign Language Level 1 course is fully compatible with any kind of device. Whether you are using Windows computers, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This British Sign Language Level 1 course will assist you in pursuing a career in the relevant fields  SEN Teaching Assistant (Salary Range £19,000-£23,000) BSL Interpreter (Salary Range £20,000-£35,000) British Sign Language Course (Level 1) What is British Sign Language? 00:01:00 Introduction to BSL and Fingerspelling Fingerspelling A-Z with Subtitles 00:02:00 Fingerspelling A-Z without Subtitles 00:01:00 Fingerspelling A-Z 00:05:00 Fingerspelling Right or Left Handed 00:01:00 A to Z Cards 00:01:00 1st Name A to Z in 3 parts - Fingerspelling 00:07:00 1st Name A to Z Fingerspelling 00:10:00 Fingerspelling - Fill in the blanks 00:02:00 Fingerspelling - Fill in the Blanks Q&A 00:10:00 What is my name and Live, Where? (UK) 00:03:00 Who am I and Live Where in UK 00:10:00 Exchanging Personal Information Meeting People and Introduction with Subtitles 00:02:00 Meeting People and Introduction without Subtitles 00:02:00 Questions Signs with without Subtitles 00:01:00 Family sentences Homework 00:04:00 Meeting People 00:10:00 Families Families 00:10:00 Families Sign Part 1 with Subtitles 00:01:00 Families Sign Part 2 with Subtitles 00:02:00 Families Sign Part 1 without Subtitles 00:01:00 Families Sign Part 2 without Subtitles 00:02:00 Numbers (Time, Calendar and Money) Number 0 to 100 00:05:00 Numbers - Handouts 00:10:00 Numbers 00:02:00 Numbers - Answer 00:10:00 Bingo Numbers Games 00:02:00 BINGO 4 Games 00:10:00 Phone Numbers 00:10:00 Time and Calendar Signs with Subtitles 00:01:00 Time and Calendar without Subtitles 00:01:00 Calendars 00:10:00 Calendars Birthday Ages and Names 00:10:00 What is the Time? With Subtitles 00:01:00 What is the Time? Without Subtitles 00:01:00 What is the time - Answers 00:10:00 Calendar Signs with Subtitles 00:05:00 Calendar Signs without Subtitles 00:05:00 Birthday, When? 00:02:00 Birthday When - Answers 00:10:00 Colours Colour Signs with Subtitles 00:01:00 Colour Signs without Subtitles 00:01:00 Colours 00:04:00 Colours - Handouts 00:15:00 Draw a colour Elephant 00:02:00 Handout Answer - Draw a Colour Elephant 00:00:00 Transports Transports - Handouts 00:10:00 Transports sign with Subtitles 00:02:00 Transports sign without Subtitles 00:02:00 Transport and Time Signs with Subtitles 00:01:00 Transport and Time Signs without Subtitles 00:01:00 Weather Weather Signs with Subtitles 00:01:00 Weather Signs without Subtitles 00:01:00 Weather - Handouts 00:10:00 Weather and Questions 00:01:00 Directions Directions Signs with Subtitles 00:02:00 Directions Signs without Subtitles 00:02:00 Directions - Handouts 00:05:00 Questions for Directions Signs with Subtitles 00:01:00 Questions on Directions Signs without Subtitles 00:01:00 Non-Manual Features (NMF) in BSL 00:10:00 Affirmative & Negative Signs with Subtitles 00:01:00 Affirmative & Negative Signs without Subtitles 00:01:00 Affirmative and Negative - Handouts 00:10:00 Activities/Hobbies and Sports Activities Interests and Sports Handouts 00:10:00 Information about different clubs 00:10:00 Interests and Hobbies with Subtitles 00:03:00 Interests and Hobbies without Subtitles 00:01:00 Sports Signs with Subtitles 00:03:00 Sports Signs without Subtitles 00:03:00 Hobbies/Interests Questions with Subtitles 00:01:00 Hobbies/Interests Questions without Subtitles 00:01:00 Sports Clubs 00:01:00 Description of A Person and Clothes Description of a Person with Subtitles 00:04:00 Description of a Person without Subtitles 00:04:00 Describing a Person 00:10:00 Describing Clothes with Subtitles 00:02:00 Describing Clothes without Subtitles 00:02:00 Wearing Clothes 00:15:00 Animals A -Z of Animals with Subtitles 00:02:00 A -Z of Animals without Subtitles 00:02:00 Animal A to Z - Handsout 00:20:00 Questions about Pets with Subtitles 00:01:00 Questions about Pets without Subtitles 00:01:00 STUDY About Pets 00:02:00 STUDY ANSWERS About Pets 00:01:00 Numbers (Money) Money Signs (Part 1) with Subtitles 00:01:00 Money Signs (Part 1) without Subtitles 00:01:00 Money Signs (Part 2) with Subtitles 00:01:00 Money Signs (Part 2) without Subtitles 00:01:00 How Much is it? 00:01:00 How much is it - Answers 00:01:00 Foods and Drinks Foods and Drinks with Subtitles 00:09:00 Foods and Drinks without Subtitles 00:09:00 Food and Drinks - Handouts 00:12:00 Hurley's Food and Drink Menu with Images 00:09:00 Hurley's Food and Drink Menu without Images 00:09:00 HANDOUT Top Eat Menu 00:02:00 Hurley' s Food and Drink Menu 00:10:00 STUDY At the Restaurant 00:10:00 STUDY HANDOUT ANSWERS At the Restaurant 00:02:00 Exam STUDY: BSL LEVEL 1 EXAM 00:04:00 STUDY ANSWERS : BSL LEVEL 1 EXAM 00:01:00

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