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Overview This comprehensive course on NodeJS made easy for MEAN or MERN Stack Level 4 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This NodeJS made easy for MEAN or MERN Stack Level 4 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this NodeJS made easy for MEAN or MERN Stack Level 4. It is available to all students, of all academic backgrounds. Requirements Our NodeJS made easy for MEAN or MERN Stack Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 14 sections • 116 lectures • 06:46:00 total length •Module 01: Course and Instructor Introduction: 00:03:00 •Module 02: GITHub URL: 00:01:00 •Module 01: What is Node?: 00:05:00 •Module 02: Why Node?: 00:04:00 •Module 03: NodeJS package manager NPM: 00:02:00 •Module 04: Install Node and Visual Studio Code: 00:02:00 •Module 01: Create a simple node application: 00:04:00 •Module 02: Adding Dependencies: 00:04:00 •Module 03: OS Module: 00:05:00 •Module 04: Write a file sync and async: 00:07:00 •Module 05: Use Arrow Functions: 00:02:00 •Module 06: Append and Rename: 00:03:00 •Module 07: Read and Delete: 00:04:00 •Module 08: HTTP module in action: 00:03:00 •Module 09: Return JSON Response: 00:04:00 •Module 10: Use nodemon: 00:02:00 •Module 11: Scripts block: 00:04:00 •Module 01: Introduction 04: 00:04:00 •Module 02: What is REST?: 00:06:00 •Module 03: Create an Express App: 00:02:00 •Module 04: Express In Action: 00:05:00 •Module 05: Handle other HTTP Methods: 00:06:00 •Module 06: Use Router: 00:05:00 •Module 07: Create Customer Endpoint: 00:05:00 •Module 01: Introduction 05: 00:02:00 •Module 02: Mongo Command Line: 00:07:00 •Module 03: Steps: 00:03:00 •Module 04: Use Mongo Client: 00:04:00 •Module 05: Implement Find All: 00:04:00 •Module 06: GET single product: 00:04:00 •Module 07: What is body-parser?: 00:03:00 •Module 08: Configure body-parser: 00:02:00 •Module 09: Create Product: 00:04:00 •Module 10: Update Product: 00:06:00 •Module 11: Delete Product: 00:02:00 •Module 01: Introduction 06: 00:04:00 •Module 02: Steps: 00:01:00 •Module 03: Create Project: 00:06:00 •Module 04: Create Server JS: 00:02:00 •Module 05: Create and Configure Product Controller: 00:02:00 •Module 06: Create Mongoose Schema and Model: 00:02:00 •Module 07: Create: 00:04:00 •Module 08: Test and Flow: 00:03:00 •Module 09: Read: 00:03:00 •Module 10: Update: 00:04:00 •Module 11: Delete: 00:02:00 •Module 01: Introduction 07: 00:01:00 •Module 02: Steps 7: 00:01:00 •Module 03: Create the Project 7: 00:02:00 •Module 04: Get All: 00:02:00 •Module 05: Create and Update: 00:04:00 •Module 06: Get and Delete: 00:03:00 •Module 01: Mocha and Chai: 00:03:00 •Module 02: Steps 8: 00:02:00 •Module 03: Install Dependencies: 00:01:00 •Module 04: First Test: 00:06:00 •Module 05: Handle Failures: 00:02:00 •Module 06: Test Create and Get: 00:02:00 •Module 07: Before and after methods: 00:03:00 •Module 01: Introduction 09: 00:03:00 •Module 02: Steps 09: 00:03:00 •Module 03: Create DB Connection: 00:04:00 •Module 04: Mongoose Static Methods: 00:03:00 •Module 05: Create the Model and DAO: 00:07:00 •Module 06: Create the Controller: 00:08:00 •Module 07: Map Routes: 00:05:00 •Module 08: Test: 00:02:00 •Module 09: Use src folder: 00:02:00 •Module 10: Use Babel and ES6 Syntax: 00:06:00 •Module 01: Usecase: 00:01:00 •Module 02: Create the Project: 00:03:00 •Module 03: Setup Configuration: 00:04:00 •Module 04: Create Model: 00:05:00 •Module 05: Implement Patient DAO: 00:03:00 •Module 06: Create Patient Controller: 00:04:00 •Module 07: Create and Configure Routes: 00:03:00 •Module 08: Create Clinical DAO and Controller: 00:07:00 •Module 09: Run and Test: 00:06:00 •Module 10: Fix Bug and Test: 00:02:00 •Module 01: Introduction 11: 00:02:00 •Module 02: Install Docker Desktop: 00:01:00 •Module 03: Steps: 00:03:00 •Module 04: Create Dockerfile: 00:07:00 •Module 05: Create docker-compose.yml: 00:05:00 •Module 06: docker compose up: 00:05:00 •Module 01: Introduction 12: 00:01:00 •Module 02: AWS EC2 Introduction: 00:03:00 •Module 03: Launch an EC2 Instance: 00:05:00 •Module 04: Windows - Use MobaXterm and connect: 00:04:00 •Module 05: Install Mongo: 00:04:00 •Module 06: Install Node and Git: 00:02:00 •Module 07: Push Project to Github: 00:04:00 •Module 08: Run the APP on EC2 and Test: 00:04:00 •Module 01: Introduction 13: 00:01:00 •Module 02: Install React CLI: 00:01:00 •Module 03: Create Project: 00:06:00 •Module 04: Create Components: 00:03:00 •Module 05: Configure Routing: 00:04:00 •Module 06: Home Component: 00:03:00 •Module 07: Use State and React Hook: 00:04:00 •Module 08: Render Rows: 00:03:00 •Module 09: Enable CORS on the Node Project: 00:04:00 •Module 10: Test Home Page: 00:03:00 •Module 11: Add Patient - Create Form: 00:05:00 •Module 12: Handle Submit: 00:04:00 •Module 13: Add Clinical's - Create Form: 00:07:00 •Module 14: Add Clinical's - Handle Submit: 00:04:00 •Module 01: Introduction 14: 00:02:00 •Module 02: Steps 14: 00:01:00 •Module 03: Setup the database: 00:03:00 •Module 04: Setup Project: 00:02:00 •Module 05: Get All: 00:05:00 •Module 06: Get One: 00:03:00 •Module 07: Create: 00:04:00 •Module 08: Return after Insert: 00:02:00 •Module 09: Update: 00:03:00

Duration 5 Days 30 CPD hours This course is intended for Experienced Programmers and Systems Administrators. Overview Throughout the course students will be led through a series of progressively advanced topics, where each topic consists of lecture, group discussion, comprehensive hands-on lab exercises, and lab review. This course is ?skills-centric?, designed to train attendees in core Python and web development skills beyond an intermediate level, coupling the most current, effective techniques with best practices. Working within in an engaging, hands-on learning environment, guided by our expert Python practitioner, students will learn to: ? Create working Python scripts following best practices ? Use python data types appropriately ? Read and write files with both text and binary data ? Search and replace text with regular expressions ? Get familiar with the standard library and its work-saving modules ? Use lesser-known but powerful Python data types ? Create 'real-world', professional Python applications ? Work with dates, times, and calendars ? Know when to use collections such as lists, dictionaries, and sets ? Understand Pythonic features such as comprehensions and iterators ? Write robust code using exception handling An introductory and beyond-level practical, hands-on Python training course that leads the student from the basics of writing and running Python scripts to more advanced features. An Overview of Python What is python? 1 -- An overview of Python What is python? Python Timeline Advantages/Disadvantages of Python Getting help with pydoc The Python Environment Starting Python Using the interpreter Running a Python script Python scripts on Unix/Windows Editors and IDEs Getting Started Using variables Built-in functions Strings Numbers Converting among types Writing to the screen Command line parameters Flow Control About flow control White space Conditional expressions Relational and Boolean operators While loops Alternate loop exits Sequences About sequences Lists and list methods Tuples Indexing and slicing Iterating through a sequence Sequence functions, keywords, and operators List comprehensions Generator Expressions Nested sequences Working with files File overview Opening a text file Reading a text file Writing to a text file Reading and writing raw (binary) data Converting binary data with struct Dictionaries and Sets About dictionaries Creating dictionaries Iterating through a dictionary About sets Creating sets Working with sets Functions Defining functions Parameters Global and local scope Nested functions Returning values Sorting The sorted() function Alternate keys Lambda functions Sorting collections Using operator.itemgetter() Reverse sorting Errors and Exception Handling Syntax errors Exceptions Using try/catch/else/finally Handling multiple exceptions Ignoring exceptions Modules and Packages The import statement Module search path Creating Modules Using packages Function and Module aliases Classes About o-o programming Defining classes Constructors Methods Instance data Properties Class methods and data Regular Expressions RE syntax overview RE Objects Searching and matching Compilation flags Groups and special groups Replacing text Splitting strings The standard library The sys module Launching external programs Math functions Random numbers The string module Reading CSV data Dates and times Working with dates and times Translating timestamps Parsing dates from text Formatting dates Calendar data Working with the file system Paths, directories, and filenames Checking for existence Permissions and other file attributes Walking directory trees Creating filters with fileinput Using shutil for file operations 17 ? Advanced data handling Defaultdict and Counter Prettyprinting data structures Compressed archives (zip, gzip, tar, etc.) Persistent data Advanced data handling Defaultdict and Counter Prettyprinting data structures Compressed archives (zip, gzip, tar, etc.) Persistent data Network services Grabbing web content Sending email Using SSH for remote access Using FTP Writing real-life applications Parsing command-line options Detecting the current platform Trapping signals Implementing logging Python Timeline Advantages/Disadvantages of Python Getting help with pydoc

Duration 3 Days 18 CPD hours Overview By the end of the course, you should be able to meet the following objectives: Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM Outline the components of Workspace ONE UEM Explain the general features and functionality enabled with Workspace ONE UEM Summarize the basic Workspace ONE administrative functions Explain and deploy common Workspace ONE integrations Securely deploy configurations to Workspace ONE UEM managed devices Onboard device endpoints into Workspace ONE UEM Summarize the alternative management methodologies for rugged devices Discuss strategies to maintain environment and device fleet health Configure and deploy applications to Workspace ONE UEM managed devices Analyze a Workspace ONE UEM deployment Enable email access on devices Integrate Workspace ONE UEM with content repositories and corporate file shares In this three-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with VMware Workspace ONE© UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. After the three days, you will have the foundational knowledge for effectively implementing Workspace ONE UEM. Course Introduction Introductions and course logistics Course objectives Platform Architecture Summarize the features and functionality of Workspace ONE UEM Outline the benefits of leveraging Workspace ONE UEM Recognize the core and productivity components that make up the Workspace ONE UEM platform Summarize high availability and disaster recovery for Workspace ONE Solution Administration Navigate and customize the Workspace ONE UEM console Summarize the hierarchical management structure Explain the features and functions of Workspace ONE Hub Services Outline account options and permissions Enterprise Integrations Outline the process and needs to integrate with directory services Explain certificate authentication and practical implementation with Workspace ONE Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console Describe VMware Dynamic Environment Manager and its architecture Onboarding Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management Outline the steps for setting up autodiscovery in the Workspace ONE UEM console Enroll an endpoint through the VMware Workspace ONE© Intelligent Hub app Summarize platform onboarding options Managing Endpoints Explain the differences between device and user profiles Describe policy management options for Windows 10 and macOS Describe the functions and benefits of using compliance policies Explain the use case for Freestyle Orchestrator Describe the capabilities that sensor and scripts enable. Alternative Management Methods Describe the function and benefits of device staging Configure product provisioning in the Workspace ONE UEM console Understand the benefits of deploying a VMware Workspace ONE© Launcher? configuration to Android devices List the system and device requirements for Linux device management in Workspace ONE UEM Applications Describe the features, benefits, and capabilities of application management in Workspace ONE UEM Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console Describe the benefits of using Apple Business Manager content integration Describe the benefits of using server-to-client software distribution List the functions and benefits of VMware Workspace ONE© SDK Device Email List email clients supported by Workspace ONE UEM Configure an Exchange Active Sync profile in the Workspace ONE UEM console Configure VMware Workspace ONE© Boxer settings Summarize the available email infrastructure integration models and describe their workflows Configure email compliance policies and notifications services Content Sharing Describe the benefits of using Content Gateway and the Content Gateway workflows Describe the benefits of integrating content repositories with Workspace ONE UEM Configure a repository in the Workspace ONE UEM console Maintenance Manage endpoints from the Device List view and the Details view. Analyze endpoint deployment and compliance data from Workspace ONE UEM Monitor page.

Duration 2 Days 12 CPD hours Overview Working in a hands-on learning environment guided by our expert practitioner, students will explore: Introduction to Continuous Integration, Continuous Deployment and Jenkins-CI Installing and Running Jenkins Job Types in Jenkins Securing Jenkins Jenkins Plugin Distributed Builds with Jenkins Continuous Deployment and the Jenkins Pipeline Best Practices for Jenkins Introduction to Jenkins is a two-day, lab intensive hands-on training course geared for experienced programmers who need to learn how to:Install and configure Jenkins in a servlet containerCreate Jenkins buildsConfigure and use Apache Ant and Apache Maven with JenkinsUse Jenkins to generate Java coding standards reports, code coverage reports, and change noticesUse Jenkins to automatically deploy software into a testing environment. Introduction to Continuous Integration, Continuous Deployment and Jenkins-CI Agile Development Agile Development (cont'd) What is Continuous Integration What is Continuous Integration (cont'd) What is Continous Integration (cont'd) Typical Setup for Continuous Integration Continuous Deployment Continuous Deployment (cont'd) DevOps and Continuous Deployment Continuous Deployment Challenges Jenkins Continuous Integration Jenkins Features Running Jenkins Installing and Running Jenkins Downloading and Installing Jenkins Running Jenkins as a Stand-Alone Application Running Jenkins as a Stand-Alone Application (cont'd) Running Jenkins on an Application Server The Jenkins Home Folder Installing Jenkins as a Windows Service Initial Configuration Configuration Wizard Configuration Wizard (cont'd) Configuring Tools Configuring Tools - Best Practices Job Types in Jenkins Different types of Jenkins Items Different types of Jenkins Items (cont'd) Configuring Source Code Management(SCM) Working with Subversion Working with Subversion (cont'd) Working with Git Storing Credentials Storing Credentials (cont'd) Build Triggers Schedule Build Jobs Polling the SCM Maven Build Steps Securing Jenkins Jenkins Security - Overview Jenkins Security Authentication Authorization Confidentiality Activating Security Configure Authentication Using Jenkins's Internal User Database Creating Users Authorization Matrix-Based Security Note ? Create the Administrative User Project-based Matrix Authorization Project-Based Authentication Jenkins Plugin Introduction Jenkins Plugins - SCM Jenkins Plugins ? Build and Test Jenkins Plugins ? Analyzers Jenkins for Teams Installing Jenkins Plugins Distributed Builds with Jenkins Distributed Builds - Overview Distributed Builds ? How? Slave Machines Configure Jenkins Master Configure Projects Continuous Deployment and the Jenkins Pipeline Continuous Deployment Continuous Deployment (cont'd) DevOps and Continuous Deployment Continuous Deployment Challenges Continuous Deployment with Jenkins The Pipeline Plugin The Pipeline Plugin (cont'd) Defining a Pipeline A Pipeline Example Pipeline Example (cont'd) Parallel Execution Creating a Pipeline Invoking the Pipeline Interacting with the Pipeline Best Practices for Jenkins Best Practices - Secure Jenkins Best Practices - Backups Best Practices - Reproducible Builds Best Practices - Testing and Reports Best Practices - Large Systems Best Practices - Distributed Jenkins Additional course details: Nexus Humans Introduction to Jenkins / Jenkins Quick Start (TTDV7520) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Jenkins / Jenkins Quick Start (TTDV7520) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This course is for network and system administrators, IT managers, IT support personnel, and other network operations staff who are responsible for deploying new computers across their organizations, managing ongoing software and hardware configuration tasks for computers, and retiring outdated computers. Overview By the completion of this course, you will be able to: Install and configure Ghost Solution Suite 3.0. Use the Ghost Console to create and use jobs and tasks to manage computes. Configure image deployments. Manage ?unknown? and predefined computers. Perform disk wipes and create disk partitions. Create Windows scripted OS installations. Create PC transplant templates. Capture a computer personality, and deploy personality packages. Perform a computer migration from Win 7 to Win 8.1. This course is designed for the professional tasked with installing, configuring, and managing a Deployment Solution system. Overview of Endpoint Lifecycle Management Introduction to Endpoint Lifecycle Management Phases of Endpoint Lifecycle Management ELM Business Objectives and Goals ELM Solution Mapping to Business Objectives Ghost Solution Suite 3.0 Product Overview Implementation Assessment ELM Requirements Gathering Solution Analysis of ELM Requirements Implementation Design GSS 3.0 Technical Overview Installation Options and Prerequisites Defining the Solution Infrastructure Defining the ELM Solution Configuration Installation and Configuration of the ELM Solution Base Software Installation Navigating the Console Core & Solution Configuration Driver Management Pre-boot Environment Endpoint Identification & Gathering IT Requirements Overview Analyzing and Defining IT Requirements Using ELM to Forecast IT Requirements Endpoint Configuration Standards Endpoint Standards Overview Defining Endpoint Standards Implementation of Endpoint Standards Endpoint Provisioning Endpoint Provisioning Overview Standard Build and Image Methodology Software Compatibility Analysis Software Packaging requirements for use in the ELM Solution Software Quality Assurance Methodology Endpoint Deployment & Staging Endpoint Lifecycle Automation Endpoint Lifecycle Automation Scenario Exercise Backup and restore Automating the backup of a computer image Scripted OS Installation Capturing an image for deployment Automating the creation of a master image Automating the deployment of computer images Software Distribution Software Delivery Methods Software Installation Methods Understanding Software Delivery Reporting and Analysis of Software Distribution Tasks Image and Build Maintenance Image maintenance overview Restoring a computer image Capturing the updated image Updating Jobs Managing Software Upgrades Software Upgrade Process Overview Distribution of Software Updates Supporting the Business Ensuring Business Continuity in an ELM System Endpoint Restoration/Recovery Managing Service Support Activities Endpoint Monitoring & Alerting Endpoint Configuration & Maintenance Automating Problem Resolution Application Self-Healing Desired State Management Hardware Refresh & Migration Hardware Refresh & Migration Process Overview Personality Capture and Restore Gathering Current State Inventory for Requirements and Planning Activities Performing Data capture and storage activities Gathering User state or PC personality information Automating the Migration Process Endpoint Retirement/Disposal Ensuring Compliant Disposal Methods and Procedures End to End Endpoint Lifecycle Use Case Endpoint Management Lifecycle Use Case for GSS Additional course details: Nexus Humans Symantec Ghost Solution Suite 3.0 - Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Symantec Ghost Solution Suite 3.0 - Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Embark on a captivating journey into the realm of Python 3 Programming with our comprehensive course. From unraveling the mysteries of mathematical operators to mastering advanced topics like threading and socket terminology, this course is your gateway to the dynamic world of coding. Engage with hands-on sessions, explore the power of Python libraries, and conquer the art of class implementation. Your digital odyssey begins with the basics and evolves into a sophisticated understanding of programming essentials. Our creatively crafted curriculum promises an exhilarating learning experience, making coding accessible to enthusiasts and novices alike. Learning Outcomes Master the fundamentals of Python 3, from basic math operations to complex string manipulations. Develop practical skills in working with lists, dictionaries, and advanced string manipulation techniques. Gain proficiency in file handling, regex, and navigating systems using the OS library. Understand the principles of classes, inheritance, and the manipulation of date and time. Explore advanced topics such as performing HTTP requests, socket programming, and sending emails using SMTPlib. Why choose this Python 3 Programming course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Python 3 Programming course for? Individuals eager to start their coding journey without prior programming experience. Students seeking a comprehensive understanding of Python 3 programming. Professionals looking to enhance their skills and stay relevant in the evolving tech landscape. Coding enthusiasts excited to explore the vast possibilities Python 3 offers. Anyone desiring a hands-on and engaging learning experience in programming. Career path Python Developer: £35,000 - £55,000 Data Analyst: £30,000 - £50,000 Software Engineer: £40,000 - £65,000 Machine Learning Engineer: £45,000 - £70,000 Web Developer: £32,000 - £50,000 Network Programmer: £38,000 - £60,000 Prerequisites This Python 3 Programming does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Python 3 Programming was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01 Welcome to Python 3 course! 00:03:00 Why you should learn Python 3 00:04:00 Installing Python 3 on Windows 00:08:00 Installing Python3 on Ubuntu and Mac 00:08:00 Taking a closer look at Python 3 IDLE 00:05:00 Section 02 Math operators 00:12:00 Strings 00:08:00 Variables and variable naming rules 00:11:00 Our first program! 00:12:00 Type, Len, Str, Int, Float , functions 00:09:00 True or false Boolean 00:10:00 IF statement 00:05:00 IF & ELSE 00:13:00 Using ELIF for multiple statements 00:09:00 While loop 00:16:00 Using Continue in a loop 00:06:00 FOR loop 00:10:00 Importing Python libraries 00:12:00 Section 03 Defining functions in Python 3 00:15:00 Local and global variables 00:10:00 Coding guess the number program 00:16:00 Reverse a string function 00:07:00 Calculate area of a circle program 00:11:00 Simple Python calculator 00:15:00 Removing vowels from string program 00:13:00 Find the largest number out of three 00:16:00 Section 04 Python 3 lists 00:15:00 Creating smaller out of bigger list 00:09:00 Manipulating lists and elements 00:08:00 Append, insert, remove, sort 00:11:00 Tuples 00:13:00 Introduction to dictionaries 00:11:00 Values, keys, items, get 00:08:00 Dictionary comprehension - part 1 00:08:00 Dictionary comprehension - part 2 00:07:00 Advance string manipulation 00:12:00 Upper(), lower(), isupper(), islower() 00:09:00 Split, strip, join, startswith, endswith 00:13:00 Section 05 Navigating through system with OS library 00:29:00 Reading and writing to files 00:16:00 Reversing text from a file 00:17:00 Section 06 Try and except 00:13:00 Section 07 Classes 00:22:00 Changing class attributes 00:10:00 Built in class attributes 00:08:00 Using your class in a different program 00:05:00 Using your class in a program 00:26:00 Implementing students count option 00:05:00 Class inheritance 00:12:00 Overriding methods in a class 00:08:00 Section 08 Printing and calculating date and time 00:30:00 Different date formats 00:09:00 Section 09 Extracting useful data 00:23:00 Regex - part 1 00:23:00 Regex - part 2 00:17:00 Section 10 Performing HTTP GET request 00:20:00 Performing post request 00:04:00 Handling website redirections 00:03:00 BeautifulSoup 00:29:00 Encoding in requests 00:12:00 Session and cookies 00:21:00 SSL certificate, authentication 00:21:00 Json library and proxies 00:10:00 Section 11 Socket terminology 00:09:00 Connecting two machines 00:21:00 Coding a chat program 00:35:00 Receiving Desired Amount of Data 00:20:00 Socket Timeout and Options 00:08:00 UDP Server & Client 00:13:00 AF_UNIX & Raw sockets 00:14:00 Section 12 Theory Behind Threaded Server 00:15:00 Thread & Threading 00:50:00 Section 13 Sending Emails Using SMTPlib 00:32:00 PDF Files 00:11:00 Images In Python 00:16:00 Assignment Assignment - Python 3 Programming 00:00:00

Description: The purpose of the Business and Leadership Management Diploma course is to teach you the essential business management skill and leadership management so that you can utilise the skills in your business. The Business Management skills include the concepts of process management, strategic planning, Gap Analysis Process, lean process, business branding, business strategy and more. The part also shows you how to write business documents, business report, etc. The next part of the course deals with the leadership management techniques and guides you to lead a team efficiently. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business and Leadership Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business and Leadership Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Process Management The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 Making the Change 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 How Does It Look? 00:15:00 The Modeling Phase 00:30:00 Execution Phase 00:07:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Strategic Planning Understanding Strategic Planning 00:15:00 Designing Our Vision 00:15:00 On a Mission 00:15:00 Performing a SWOT Analysis 00:15:00 Setting Goals 00:30:00 Assigning Roles, Responsibilities, and Accountabilities 00:30:00 The Full Picture 00:15:00 Gathering Support 00:15:00 Getting There 00:15:00 Business Branding Defining Branding 00:15:00 What Are You All About? 00:30:00 Creating a Mission 00:15:00 Creating a Vision of the Future 00:15:00 Positioning Your Brand 00:15:00 Developing Your Style 00:15:00 Developing a Brand Name and Slogan 00:15:00 Creating a Visual Identity 00:30:00 Living Your Brand 00:05:00 Connecting with Customers 00:15:00 Launching Your Brand 00:15:00 Taking Your Brand's Pulse 00:15:00 Performing a SWOT Analysis 00:15:00 Measuring Brand Health with a Balanced Scorecard 00:15:00 Middleton's Brand Matrix 00:15:00 Interpreting Evaluation Results 00:15:00 Keeping the Brand Alive 00:15:00 Going Beyond the Brand 00:15:00 Business Report Writing The Stages of Report Writing 00:15:00 The First Stage - Investigating 00:15:00 The Second Stage - Planning 00:15:00 The Third Stage - Writing 00:15:00 The Fourth Stage - Revising 00:15:00 Using Headings 00:15:00 Using Charts and Graphs 00:15:00 The Proposal 00:15:00 Persuasion 00:30:00 Giving Credit 00:15:00 Leadership Basics The Leadership Gene of HR Management 01:00:00 Becoming a Great Leader 01:00:00 Emotional Intelligence in Leadership Management 01:00:00 Build Successful Teams & Relationships 01:00:00 Handle Hard Times & Conflicts Effectively 01:00:00 Managing People Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 00:45:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Leadership Management Who is a Leader 00:30:00 Leadership Qualities 00:30:00 Leadership Skills 00:30:00 The Most Effective Leadership Styles 00:30:00 Leadership Principles 01:00:00 Handling Opposition in your leadership 00:30:00 So What Do Followers look for in their Leaders? 00:30:00 Wrapping Up 00:15:00 Women and Leadership Women and the Workforce 00:15:00 Barriers and Benefits to Women's Leadership 00:30:00 Social and Emotional Intelligence 00:15:00 Self-Awareness 00:15:00 Developing Leadership Awareness and Brand 00:30:00 Leadership Skills 00:30:00 Making Good Decisions 00:15:00 Creating Your Workplace Philosophy 00:30:00 Leadership & Managing People Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Management and Leadership Development Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Business and Leadership Management Diploma 00:30:00 Final Exam Final Exam- Business and Leadership Management Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Duration 5 Days 30 CPD hours This course is intended for This course is intended for System administrators who are either new to JBoss or have experience with JBoss Enterprise Application Platform 5. Base experience with system administration on Microsoft Windows, UNIX, or Linux© operating systems. Understanding of hardware and networking. Note: No prior knowledge of Java, scripting, or JBoss Developer Studio is required. Overview Upon successful completion of this course, students will be able to take the Red Hat Certified JBoss Administration (RHCJA) Exam. In this course, you'll discover the best practices for installing and configuring Red Hat© JBoss© Enterprise Application Platform (JBoss EAP) 7. Through hands-on labs, you'll learn the essential, real-world tasks that you need to know as a system administrator to effectively deploy and manage applications on JBoss EAP. This course will help prepare you to take the Red Hat Certified Specialist in Enterprise Application Server Administration exam. 1 - OVERVIEW OF JBOSS ENTERPRISE APPLICATION PLATFORM Learn the concepts and terminology of JBoss© Enterprise Application Platform 6, and install and run a JBoss Enterprise Application Platform instance. 2 - CONFIGURE JBOSS ENTERPRISE APPLICATION PLATFORM IN STANDALONE MODE Understand the directory structure of standalone mode and the standalone.xml configuration file, and deploy an application onto a standalone server. 3 - CONFIGURE JBOSS ENTERPRISE APPLICATION PLATFORM IN DOMAIN MODE Set up a domain, including a domain controller managing multiple host controllers. Also learn how to deploy an application onto a domain. 4 - CONFIGURE SERVERS Define a server group on a host, add servers to a server group, and deploy an application to a server group. 5 - USE THE CLI TOOL Learn how the command-line Interface tool can be used to script administrative tasks. 6 - THE DATASOURCE SUBSYSTEM Understand database connection pools in JBoss Enterprise Application Platform and how to configure the datasource subsystem. Learn how to deploy a Java? Database Connectivity (JDBC) driver and define a datasource. 7 - THE LOGGING SUBSYSTEM Configure the logging subsystem, including configuring the built-in handlers and loggers. 8 - THE MESSAGING SUBSYSTEM Understand JMS and HornetQ, including how to define and configure connection factories and destinations (topics and queues). 9 - THE SECURITY SUBSYSTEM Configure the security subsystem, including securing the management interfaces, securing an application, and securing a JMS destination. Also learn how to define an Lightweight Directory Access Protocol (LDAP) and database security realm. 10 - JVM CONFIGURATION Configure the JVM for both standalone and domain modes. 11 - MIGRATING APPLICATIONS TO JBOSS ENTERPRISE APPLICATION PLATFORM 6 Understand classpath and module dependencies, JPA issues, updating security settings, and other tips on how to migrate an application to JBoss Enterprise Application Platform 6. 12 - THE WEB SUBSYSTEM Configure the HTTP and HTTPS Connectors, set up an SSL connection, and configure an AJP Connector. 13 - INTRODUCTION TO CLUSTERING Set up JBoss Enterprise Application Platform 6 in a cluster in both standalone and domain mode. Additional course details: Nexus Humans Red Hat JBoss Application Administration I with Exam (AD249) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Red Hat JBoss Application Administration I with Exam (AD249) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Description: A certificate in Information technology from an internationally recognized institution will increase your career opportunity very much. The Certified Information Systems Professional - Complete Video Training course provides you extensive lessons about the Information System field. Divided into four parts, the course teaches you how to be a certified auditor, security manager, security officer and security professional. Certified Information Systems Auditor (CISA) section illustrates you the process of auditing information systems while the Certified Information Security Manager (CISM) part deals with the information security issues. Here, you will learn the system of information security program development, incident management, and risk management. Next, Certified Information Systems Security Officer (CISSO) course teaches how to be an excellent information system security officer by utilising the information system in the security field. Finally, the Certified Information Systems Security Professional (CISSP) section shows you the path for becoming a security professional by focusing the security issues such as asset security, communication and network security, security operations, etc. In short, the bundle video course will help you to achieve certification in above four fields and helps you to know the practical knowledge about Information System. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certified Information Systems Professional - Complete Video Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certified Information Systems Professional - Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The Process of Auditing Information Systems Management of the Audit Function FREE 00:20:00 ISACA IT Audit and Assurance Standards and Guidelines 01:16:00 Risk Analysis 00:21:00 Internal Controls 00:17:00 Performing An IS Audit 01:07:00 Control Self-Assessment 00:09:00 The Evolving IS Audit Process 00:12:00 Governance and Management of IT Corporate Governance 00:06:00 IT Governance 00:02:00 IT Monitoring and Assurance Practices for Board and Senior Management 00:40:00 Information Systems Strategy 00:05:00 Maturity and Process Improvement Models 00:01:00 IT Investment and Allocation Practices 00:05:00 Policies and Procedures 00:17:00 Risk Management 00:31:00 IS Management Practices 00:50:00 IS Organizational Structure and Responsibilities 00:17:00 Auditing IT Governance Structure and Implementation 00:06:00 Business Continuity Planning 00:37:00 Information Systems Acquisition, Development and Implementation Business Realization 01:21:00 Project Management Structure 00:08:00 Project Management Practices 00:18:00 Business Application Development 00:42:00 Business Application Systems 00:38:00 Alternative Forms of Software Project Organization 00:03:00 Alternative Development Methods 00:10:00 Infrastructure Development/Acquisition Practices 00:09:00 Information Systems Maintenance Practices 00:09:00 System Development Tools And Productivity Aids 00:05:00 Business Process Reengineering And Process Change Projects 00:08:00 Application Controls 00:07:00 Auditing Application Controls 00:14:00 Auditing Systems Development, Acquisition And Maintenance 00:08:00 Information Systems Operations, Maintenance and Support Information Systems Operations 00:19:00 Information Systems Hardware 00:13:00 IS Architecture and Software 00:39:00 Network Infrastructure 01:16:00 Disaster Recovery Planning 00:19:00 Protection of Information Assets Importance Of Information Security 00:43:00 Logical Access 00:37:00 Network Infrastructure Security 00:39:00 Auditing Information Security Management Framework 00:03:00 Auditing Network Infrastructure Security 00:13:00 Environmental Exposures and Controls 00:02:00 Physical Access Exposures and Controls 00:05:00 Mobile Computing 00:05:00 Information Security Governance Information Security Governance Overview FREE 00:25:00 Effective Information Security Governance 00:24:00 Information Security Concepts and Technologies 00:20:00 Information Security Manager 00:09:00 Scope and Charter of Information Security Governance 00:10:00 Information Security Governance Metrics 00:23:00 Information Security Strategy Overview 00:02:00 Creating Information Security Strategy 00:36:00 Determining Current State Of Security 00:06:00 Information Security Strategy Development 00:10:00 Strategy Resources 00:40:00 Strategy Constraints 00:07:00 Action Plan to Implement Strategy 00:20:00 Information Risk Management Risk Management Overview 00:16:00 Good Information Security Risk Management 00:15:00 Information Security Risk Management Concepts 00:13:00 Implementing Risk Management 00:17:00 Risk Assessment 00:39:00 Controls Countermeasures 00:23:00 Recovery Time Objectives 00:18:00 Risk Monitoring and Communication 00:04:00 Information Security Program Development Development of Information Security Program 00:11:00 Information Security Program Objectives 00:09:00 Information Security Program Development Concepts 00:14:00 Scope and Charter of Information Security Program Development 00:22:00 Information Security Management Framework 00:16:00 Information Security Framework Components 00:12:00 Information Security Program Resources 01:04:00 Implementing an Information Security Program 00:27:00 Information Infrastructure and Architecture 00:14:00 Information Security Program 00:14:00 Security Program Services and Operational Activities 00:45:00 Information Security Incident Management Incident Management Overview 00:28:00 Incident Response Procedures 00:29:00 Incident Management Organization 00:19:00 Incident Management Resources 00:36:00 Incident Management Objectives 00:14:00 Incident Management Metrics and Indicators 00:17:00 Current State of Incident Response Capability 00:11:00 Developing an Incident Response Plan 00:32:00 BCP DRP 00:36:00 Testing Response and Recovery Plans 00:10:00 Executing the Plan 00:27:00 Information Systems Security Officer Risk Management FREE 00:58:00 Security Management 00:58:00 Authentication 01:01:00 Access Control 01:20:00 Security Models 01:01:00 Operations Security 01:10:00 Symmetric Cryptography and Hashing 01:19:00 Asymmetric Cryptography and PKI 01:31:00 Network Connections 01:28:00 Network Protocols and Devices 01:31:00 Telephony, VPNs and Wireless 01:13:00 Security Architecture 01:02:00 Software Development Security 01:05:00 Database Security and System Development 01:00:00 Malware and Software Attacks 00:17:00 Business Continuity 00:44:00 Disaster Recovery 00:53:00 Incident Management, Law, and Ethics 01:06:00 Physical 00:38:00 Information Systems Security Professional Security and Risk Management FREE 00:24:00 Asset Security 00:12:00 Security Engineering 00:15:00 Communication and Network Security 00:10:00 Identity and Access Management 00:10:00 Security Assessment and Testing 00:12:00 Security Operations 00:36:00 Software Development Security 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00