312 Windows courses in Cardiff delivered Live Online

Duration 5 Days 30 CPD hours Overview How to implement advanced administration concepts such as backups, disaster recovery, scalability and redundancy for a Citrix Virtual Apps and Desktop 7 Site. Advanced troubleshooting techniques to troubleshoot Citrix Virtual Apps and Desktop 7. Security considerations and configurations for Citrix Apps and Desktop 7 site including multi-site management using zones. Install and initialize WEM and integrate into Citrix Virtual Apps and Desktops and Citrix DaaS. Configure WEM features to improve the end user environment and virtual resource consumption. Migrate an on-premises WEM deployment to WEM service Designed for experienced IT professionals, this course builds on the foundational implementation and management skills introducing scalability, redundancy, and security configurations. You will learn to build to implement Workspace Environment Management to improve logon times, centralize user settings management, and optimize the performance of machines. In the advanced troubleshooting section, you will learn techniques to investigate many of the common issues that can affect environment health and how to solve issues more effectively. You will leave this course with a good understanding of how to manage more complex solutions such as multi-location environments with configurations around StoreFront, the Delivery Controllers, Cloud Connectors, and HDX. Module 1: Introduction to Citrix Virtual Apps and Desktops 7 Advanced Configuration Citrix Virtual Apps and Desktops Deployments - Advanced Configuration Module 2: Planning: Redundancy and Scalability Citrix Virtual Apps and Desktops Redundancy and Scalability StoreFront and Citrix Gateway Redundancy and Scalability Site Infrastructure Redundancy and Scalability Machines Running the Virtual Delivery Agent Module 3: Planning: Virtual Apps and Desktops Environment with Multiple Locations Zones VDA Registration in a Multi-Zone Environment Zone Preference Optimal Gateway Routing and Zones StoreFront Resource Aggregation Managing StoreFront Store Subscriptions in a Multi-Location Environment Module 4: Planning: Backups and Disaster Recovery Backups Disaster Recovery Considerations Disaster Recovery Process Module 5: Planning: Advanced Authentication Methods Multi-factor Authentication - RADIUS and One Time Passwords (OTP) Multi-factor Authentication ? Smart Card Authentication Federated Authentication Module 6: Planning: App and Data Security Introduction to Application Security Preventing Jailbreak Attacks Minimizing the Impact of Attacks Module 7: Planning: Virtual Delivery Agent Security Transport Layer Security (TLS) Virtual Delivery Agent (VDA) Encryption Microsoft Group Policy Objects (GPOs) and Citrix Policies Image Management Module 8: Introduction to Troubleshooting Troubleshooting Methodology Resource Tools and Utilities Introduction to PowerShell Module 9: Troubleshoot Access Issues Troubleshooting StoreFront Citrix ADC and Citrix Gateway ? Workflow and Troubleshooting Overview Citrix ADC and Citrix Gateway - Troubleshooting Access and Authentication Citrix ADC and Citrix Gateway - Troubleshooting App/Desktop Launch Module 10: Troubleshoot Delivery Controller Issues Validating FlexCast Management Architecture (FMA) Services Module 11: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues Troubleshooting Virtual Delivery Agent (VDA) Registration Module 12: Troubleshoot HDX Connection Issues Troubleshooting HDX Connections Module 13: Introduction to Workspace Environment Management (WEM) WEM Features and Benefits Module 14: Planning ? WEM Architecture and Component Communications WEM On-Premises Components and Deployments WEM Service Components and Deployments WEM Component Communication Workflows Module 15: Planning - WEM On-Premises Deployment Installation On-Premises WEM: Leading Practice Installation Prerequisites and Steps On-Premises WEM: ADMX Template Configuration Choosing a Security Principal to run the WEM Infrastructure Service Creating the WEM Database Running the WEM Infrastructure Service Configuration Utility On-Premises WEM: Agent Installation Module 16: Planning ? WEM Service Deployment Installation WEM On-Premises vs WEM Service WEM Service: Leading Practice Installation Prerequisites and Steps WEM Service: ADMX Template Configuration WEM Service: Agent Installation Module 17: Planning ? WEM Consoles and Initial Setup On-Premises WEM and WEM Service Consoles WEM Initial Setup Migrating GPO settings to WEM Module 18: Planning ? WEM System and Log On Optimization WEM System Optimization Overview WEM CPU Management WEM Memory Management Additional System Optimization Features WEM Log On Optimization Overview WEM Assigned Actions WEM Environmental Settings Citrix Profile Management In WEM Module 19: Planning ? WEM Security and Lockdown Features WEM Security Management Features Privilege Elevation and Process Hierarchy Control WEM Transformer Module 20: Planning - The WEM Agent WEM Settings Processing and WEM Agent Caches WEM Agent Integration with Citrix Virtual Apps and Desktops and Citrix DaaS Module 21: Planning ? WEM Monitoring, Reporting, and Troubleshooting WEM Monitoring and Reporting WEM Agent Troubleshooting WEM Service Troubleshooting Module 22: Planning ? Upgrading WEM and Migration to WEM Service Upgrading Workspace Environment Management WEM On-Premises Migration to WEM Service Module 23: Rolling Out a WEM Deployment WEM Agent User Options on Windows Desktops Module 24: Managing a WEM Deployment Measuring WEM Success Additional course details: Nexus Humans CWS-322 Citrix Virtual Apps and Desktops 7 Advanced Configuration and WEM Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CWS-322 Citrix Virtual Apps and Desktops 7 Advanced Configuration and WEM Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Administrator IT support personnel Helpdesk support staff The secondary audience for this course is as follows: Network Engineering Staff Overview Upon completing this course, the learner can meet these overall objectives: Demonstrate an overall understanding of the Cisco Unified Communications Manager (CUCM) system and its environment Configure CUCM to support IP Phones Configure Cisco Unified Communications Manager and IM&Presence to support Cisco Jabber soft client. Configure CUCM to route calls to internal and PSTN destinations Configure User accounts and multi-level administration Demonstrate the use of Self Care Portal functionality Configure user features, including Hunt Groups, Call Pickup, and Call Park. Define the capabilities of and demonstrate the Bulk Administration Tool Define the SMART Licensing model for Cisco Unified Communications Demonstrate the use of the Unified Reporting tool Demonstrate the use of the Dialed Number Analyzer Explain the function of Cisco Unity Connection and the various interfaces that are used to access the system Describe the components that are required for user call processing by Cisco Unity Connection Implement the various features and options that are available to users in Cisco Unity Connection Explore Cisco Unity Connection version features and functions Use the various applications, tools, and reports that are available in Cisco Unity Connection Administering Collaboration Environments (CLACE) is an instructor-led course presented by Skyline-ATS to system administrators and customers involved with the Cisco Unified Communications Manager and Cisco Unity Connection product's day-to-day operation. The CLACE course is the replacement for the CMA / UCA courses. CLACE is a lab-intensive course. The primary focus is learning by performing the configuration tasks. The amount of theory is limited to allow more time for discovery exercises. This course introduces you to the CUCM system, the necessary procedures for administering IP Phones and Users, understanding the Dial Plan, and implementing Features. The course also covers Jabber administration and Cisco Unity Connection administration features, options, and configuration settings. In addition to instructor-led lectures and discussions, you will configure CUCM and Cisco IP Phones in the lab, either in a live classroom or WebEx remote classroom environment. While the CUCM and CUC software used in the class is version 12.5.1, the course material applies to versions 8.x, 9.x, 10.x, 11.x, or 12.x of the applications. The concepts and the lab tasks are the same for most of the software versions. Define Collaboration Technology and Benefits Define Collaboration Benefits Describe On-Premise, Cloud, and Hybrid Deployments Describe On-Premise Collaboration Deployments Describe Cisco's Collaboration Endpoints Describe Cisco Collaboration On-Premise Edge Solutions Describe Cisco's Collaboration On-Premise Conferencing Solutions Describe Cisco Cloud Services Administering Initial Parameters for Cisco Unified Communications Manager Understand the On-Premise Collaboration Deployment Models Describe The Cisco Unified CM Cluster Services Define Network requirements for Collaboration Define Network Services for Collaboration Navigate Cisco Unified CM Discovery 1: Configure Cisco Unified Communications Manager Initial Parameters Explore Cisco Unified CM Groups Discovery 2: Configure the Cisco UCM Core Systems Settings Exploring Endpoints and the Registration Process Identify Cisco Endpoint Solutions Explore the Boot up Process of an Endpoint Describe Power Over Ethernet Discovery 3: Configure an Access Switch for an Endpoint Describe IP Network Settings Discovery 4: Deploy an IP Phone Through Auto and Manual Registration Discovery 5: Administer Endpoints in Cisco Unified Communications Manager Managing Users in Cisco Unified Communications Manager Analyze Cisco UCM Users Types and Settings Describe Methods for Authenticating Cisco UCM Users Discovery 6: Create Local User Accounts Discovery 7: Adding Users in Cisco Unified Communications Manager Describing a Basic Dial Plan Describe the Concepts of a Dial Plan and Call Routing Describe Elements of Call Routing Explore Digit Manipulation and Translation Patterns Discovery 8: Create a Basic Dial Plan Describing Class of Service Explore the Concepts of Class of Control Discovery 9: Explore Partitions and Calling Search Spaces Discovery 10: Explore Private Line Automatic Ringdown (PLAR) Enabling Endpoints and Features Configure a Cisco Jabber Endpoint in Cisco UCM Discovery 11: Implementing Common Endpoint Features (Configuring Hunt Groups and Call Coverage) Explore Mobility Discovery 12: Implement Mobility Implementing Media Resources in Cisco Unified Communications Manager Media Resource Overview Media Resource Selection and Access Control Audio and Video Conference Bridge Devices Audio and Video Conference Bridge Integration Options Discovery 13: Configuring Media Resources Reporting and Maintenance Explore the Troubleshooting Process Describe Reporting and Maintenance Tools Describe the Cisco Real-Time Monitoring Tool Discovery 14: Use Reporting and maintenance Tools Describing Cisco Instant Messaging and Presence Describe Cisco IM and Presence Features and Architecture Clustering Describe Cisco IM and Presence Components and Communication Flows Enabling Jabber Cisco Jabber Deployment Modes Discovery 15: Deploy an On-Premise Cisco Jabber Client for Windows Configure Unity Connection Integration Overview of Cisco Unity Connection Integration SIP Integration Typical Integration Mistakes Integration Considerations Discovery 16: Configure the integration between Cisco Unity Connection and Cisco UCM Discovery 17: Configure Voicemail Users Configuring Cisco Unity Connection Call Handlers Call handler Overview System Call Handler Caller Input Operator Call Handler Goodbye Call Handler Directory Handler Interview Handler Troubleshooting Cisco Unity Connection Overview of Cisco Unity Connection Troubleshooting Options Integration Troubleshooting Tools Cisco Real-Time Monitoring Tool Discovery 18: Troubleshoot Cisco Unity Connection Additional course details: Nexus Humans Cisco Administering Collaboration Environments (CLACE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Administering Collaboration Environments (CLACE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This course is designed for technical professionals who require the skills to administer IBM© MQ queue managers on distributed operating systems, in the Cloud, or on the IBM© MQ Appliance. Overview After completing this course, you should be able to:Describe the IBM© MQ deployment optionsPlan for the implementation of IBM© MQ on-premises or in the CloudUse IBM© MQ commands and the IBM© MQ Explorer to create and manage queue managers, queues, and channelsUse the IBM© MQ sample programs and utilities to test the IBM© MQ networkEnable a queue manager to exchange messages with another queue managerConfigure client connections to a queue managerUse a trigger message and a trigger monitor to start an application to process messagesImplement basic queue manager restart and recovery proceduresUse IBM© MQ troubleshooting tools to identify the cause of a problem in the IBM© MQ networkPlan for and implement basic IBM© MQ security featuresUse accounting and statistics messages to monitor the activities of an IBM© MQ systemDefine and administer a simple queue manager cluster This course provides technical professionals with the skills that are needed to administer IBM© MQ queue managers on distributed operating systems and in the Cloud. In addition to the instructor-led lectures, you participate in hands-on lab exercises that are designed to reinforce lecture content. The lab exercises use IBM© MQ V9.0, giving you practical experience with tasks such as handling queue recovery, implementing security, and problem determination. Note: This course does not cover any of the features of MQ for z/OS or MQ for IBM© i. Course introductionIBM© MQ reviewIBM© MQ installation and deployment optionsCreating a queue manager and queuesExercise: Using commands to create a queue manager and queuesIntroduction to IBM© MQ ExplorerExercise: Using IBM© MQ Explorer to create queue managers and queuesTesting the IBM© MQ implementationExercise: Using IBM© MQ sample programs to test the configurationImplementing distributed queuingExercise: Connecting queue managersIBM© MQ clientsExercise: Connecting an IBM© MQ clientImplementing trigger messages and monitorsExercise: Implementing a trigger monitorDiagnosing problemsExercise: Running an IBM© MQ traceImplementing basic security in IBM© MQExercise: Controlling access to IBM© MQBacking up and restoring IBM© MQ messages and object definitionsExercise: Using a media image to restore a queueExercise: Backing up and restoring IBM© MQ object definitionsIntroduction to queue manager clustersExercise: Implementing a basic clusterMonitoring and configuring IBM© MQ for performanceExercise: Monitoring IBM© MQ for performanceCourse summary

Duration 5 Days 30 CPD hours This course is intended for This course is recommended for: ? System Administrators ? Patch Administrators ? SA Administrators ? Policy Setters ? IT Managers ? IT or Application Architects ? Data Center Managers ? Application Experts ? Operations Experts ? Deployment Specialists ? Application Deployment Manager Administrators ? QA Team Members and Managers ? Security Administrators ? Other technical personnel who are responsible for data center automation Overview After completing this course, you should be able to: ? Describe the Server Automation (SA) core architecture and key components of SA ? Integrate unmanaged servers into the SA managed environment and discover server information through SA ? Use the Operation System (OS) Provisioning feature of SA to automate the installation of OS onto servers ? Provision virtual servers and manage their server lifecycle through SA ? Create static and dynamic device groups to manage multiple servers as groups ? Manage packages as part of the software management feature in SA ? Use a policy-based management methodology to provision software and manage software updates ? Describe and use Application Deployment Manager (ADM) to manage an application lifecycle using SA ? Use the Application Configuration feature of SA to manage the values in configuration files on managed servers ? Manage patches on various OS platforms using a patch policy or software policy ? Use the Audit and Remediation feature of SA to ensure servers and applications are compliant with defined best practices or corporate policies ? Use the Compliance feature of SA to discover out-of-compliance servers in the managed environment and ensure that they are in compliance with corporate policies ? Use the Global Shell and Global File System (OGFS) features to explore and manage servers in an SA environment ? Create, manage, and execute scripts I SA to manage servers or server groups This five-day course provides the necessary foundation to manage the data center servers and application environment using HP Server Automation (SA) 10. The course covers the key components of SA and their functionality. Course Overview and Introduction to HP Server Automation ? Discuss the IT organization?s preference for automation ? Discuss the main features of HP SA ? Discuss the benefits of using SA ? Describe the distributed architecture of SA Exploring the Architecture and Interfaces ? Define an SA core ? Describe the functionality of each key component of SA ? Describe SA users ? Use the SA client to explore a managed server environment ? Describe the SA core architecture and key components ? Learn how to use the SA interfaces to explore the server environment Agent Functionality and Server Integration ? Differentiate the agent types ? Describe the SA agent functionality ? Specify the requirements for installing an SA agent onto an unmanaged server ? Install an agent onto an unmanaged server using the SA client and manual installation ? Troubleshoot agent installation and communication failures ? Explore the server inventory using the Device Explorer of the SA client ? Describe the Agent Tools feature within SA ? Integrate existing, unmanaged servers into the SA managed environment ? Summarize what server information is collected by the agent ? Explain the server module objects ? Explain agent extensions Provisioning Operating Systems (OS) Using OS Build Plans (OSBPs) ? Describe the Operating System (OS) provisioning feature within SA ? Describe the process of provisioning an OS on a server ? Define and run an OS Build Plan (OSBP) Dynamic Host Configuration Protocol (DHCP) Less or Static IP Provisioning ? Configure and run the Managed Boot Client(s) (MBC) ? Provision Operating Systems (OS) without using Dynamic Host Configuration Protocol (DHCP) (or by using Static IP) Managing Virtualization ? Describe the supported virtualization management features in SA ? Describe the process of provisioning virtual servers for VMware Enterprise Server Xi (VMware ESXi) and Solaris 10 ? Identify the relationship between the hypervisor and its virtual servers ? Manage the lifecycle of VMware Virtual Machines (VMs) ? Manage the lifecycle of Solaris zones ? Integrate with VMware Virtual Center using Virtualization Service (VS) Exploring Device Groups ? Explain device groups and their characteristics ? Describe the different types of device groups supported in SA ? Create static and dynamic device groups using the SA client Exploring Device Groups with Search Results ? Describe the different types of search in the SA client ? Discuss the process to save and retrieve search results ? Create device groups from search results ? Develop sample reports using advanced search Managing Packages ? Describe how to manage packages in SA ? Discuss the supported package types ? Explain how to organize the software library ? Import and export packages into the software repository ? Install and uninstall packages ? Manage Red Hat Package Manager (RPM) packages Software Management ? Describe the use of policy-based software management in SA ? Describe how to manage software policies in SA ? List the software management setup tasks ? Install and uninstall software using software policies ? Manage software updates using software policies Working with Application Deployment Manager (ADM) ? Describe the Application Deployment Manager (ADM) and its functions ? Manage the ADM ? Set permissions for ADM ? Define an application, a target, and a component ? Deploy an application ? Manage an Application Deployment job ? Describe the rollback and undeploy process ? Import and export Application Deployment data from SA Application Configuration Management ? Describe how application configurations are managed in SA ? Describe application configuration components ? Control values using an application configuration inheritance model ? Push application configuration values to servers Managing Patches ? Describe the patch management feature in SA ? View patch information ? Describe UNIX patch management tasks ? Install patches using patch policies on the Windows platform ? Identify Microsoft patch administration tasks ? Manage patches on Red Hat LINUX Working with Audits, Snapshots, and Remediation ? Describe the audit and remediation feature in SA ? Create and run audits ? Configure file audit rules ? Set audit rule exceptions ? View audit results and remediate the differences ? Describe how to use Business Service Automation Essentials (BSAE) Network to run compliance audits Enforcing Compliance ? Define server compliance concepts ? Describe the compliance management feature in SA ? Scan and view the compliance status of servers ? Remediate non-compliant servers Exploring Servers Using the Global Shell and Global File System ? Describe the Global Shell and Opsware Global File System (OGFS) features within SA ? Describe how Global Shell and OGFS features can be used to manage servers within the SA environment ? Describe how to navigate and filter data in the OGFS using the Global Shell ? Use the Remote Shell (ROSH) command to login to a managed server and execute shell scripts on a managed server ? Use the SA remote terminal feature to access and manage servers in the managed environment Scripting with SA ? Describe the script management and execution feature in SA ? Create scripts using the SA client ? Execute ad hoc or saved scripts ? View and download script results ? Describe PowerShell integration with SA ? Explain the Extensible Discovery server module ? Introduce Automation Platform eXtensions (APX) scripting Exploring Reports in SA ? Explain SA reports ? List the reports available in SA ? Generate an SA report ? Explain Business Service Automation (BSA) Essentials basics as a reporting tool OS Provisioning with OS Sequences ? Describe the OS Provisioning feature within SA ? Describe the process of provisioning an OS on a server ? Define and run an OS Sequence

Course Overview This comprehensive course on Coding (HTML, C++, Python, JavaScript & IT) offers a structured introduction to the world of coding and information technology. It covers an expansive array of programming languages and technologies, including HTML, CSS, JavaScript, C++, Python, and PHP, alongside key IT concepts such as cybersecurity, cloud computing, and network security. Learners will develop a deep understanding of programming logic, software development, web development, and essential IT operations. Whether you're aiming to explore programming for the first time or expand your technical skill set, this course equips you with the knowledge required to navigate modern computing systems and coding environments. Upon completion, learners will be better prepared to pursue roles in web development, programming, system administration, and IT support across various industries. Course Description This course delivers an in-depth exploration of both coding and IT fundamentals, offering a diverse curriculum that spans core programming languages such as HTML, C++, Python, JavaScript, and R. It extends into cybersecurity, Linux scripting, ethical hacking, and computer networking—creating a well-rounded foundation for digital fluency. Learners are introduced to the design and development of web applications, front-end and back-end technologies, and essential tools such as GitHub, Heroku, and MySQL. The course further includes IT administration, encryption methods, cloud infrastructure, and system troubleshooting, ensuring coverage of key concepts necessary in today’s tech-driven world. With a focus on conceptual clarity and structured progression, learners will gain valuable knowledge aligned with current industry needs and expectations. Course Modules Module 01: Introduction to Coding With HTML, CSS, & Javascript Module 02: C++ Development: The Complete Coding Guide Module 03: Python Programming: Beginner To Expert Module 04: Learn Ethical Hacking From A-Z: Beginner To Expert Module 05: Bash Scripting, Linux and Shell Programming Module 06: JavaScript Project – Game Development with JS Module 07: R Programming for Data Science Module 08: Secure Programming of Web Applications Module 09: Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku Module 10: The Complete Front-End Web Development Course! Module 11: The Complete MySQL Server from Scratch: Bootcamp Module 12: Cyber Security Awareness Training Module 13: Cloud Computing / CompTIA Cloud+ (CV0-002) Module 14: CompTIA A+ (220-1001) Module 15: Building Your Own Computer Module 16: Computer Networks Security from Scratch to Advanced Module 17: IT Administration and Networking Module 18: Encryption Module 19: Advance Windows 10 Troubleshooting for IT HelpDesk Module 20: Microsoft Excel Complete Course (See full curriculum) Who is this course for? Individuals seeking to understand programming languages and IT fundamentals. Professionals aiming to transition into coding or expand their IT knowledge. Beginners with an interest in computing, programming, or digital technologies. Students or career changers preparing for roles in the tech sector. Career Path Web Developer Software Programmer IT Support Technician Network Administrator Cybersecurity Analyst Cloud Computing Technician Data Analyst Systems Engineer Helpdesk Specialist IT Consultant

Duration 5 Days 30 CPD hours This course is intended for Workspace ONE UEM operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants Overview By the end of the course, you should be able to meet the following objectives: Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM Outline the components of Workspace ONE UEM Explain the general features and functionality enabled with Workspace ONE UEM Summarize basic Workspace ONE administrative functions Explain and deploy common Workspace ONE integrations Securely deploy configurations to Workspace ONE UEM managed devices Onboard device endpoints into Workspace ONE UEM Summarize alternative management methodologies for rugged devices Discuss strategies for maintaining environment and device fleet health Configure and deploy applications to Workspace ONE UEM managed devices Analyze a Workspace ONE UEM deployment Enable email access on devices Integrate Workspace ONE UEM with content repositories and corporate file shares Summarize basic troubleshooting methodologies Outline common troubleshooting techniques in the Workspace ONE UEM console Outline common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM console Summarize common troubleshooting strategies for Workspace ONE UEM managed devices Outline common application management troubleshooting techniques in the Workspace ONE UEM console Summarize common troubleshooting techniques for email management in the Workspace ONE UEM console Explain common troubleshooting approaches for the VMware Unified Access Gateway™ platform and individual edge services Outline useful troubleshooting tools, such as the Self-Service Portal and VMware Workspace ONE Assist™ In this five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with VMware Workspace ONE© UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. You will also learn to investigate, analyze, and determine issues that might occur with all the different components of Workspace ONE UEM.By understanding how to effectively troubleshoot product issues, administrators can understand how product services communicate and function, in turn optimizing service and software health management. At the end of five days, you will have the foundational knowledge for effectively managing and conducting basic troubleshooting for Workspace ONE UEM. Course Introduction Introductions and course logistics Course objectives Online resources and references Platform Architecture Summarize the features and functionality of Workspace ONE UEM Outline the benefits of leveraging Workspace ONE UEM Recognize the core and productivity components that make up the Workspace ONE UEM platform Summarize high availability and disaster recovery for the Workspace ONE solution Administration Navigate and customize the Workspace ONE UEM console Summarize the hierarchical management structure Explain the features and functions of Workspace ONE Hub Services Outline account options and permissions Enterprise Integrations Outline the process and requirements to integrate with directory services Explain certificate authentication and practical implementation with Workspace ONE Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console Describe VMware Dynamic Environment Manager? and its architecture Onboarding Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management Outline the steps for setting up autodiscovery in the Workspace ONE UEM console Enroll an endpoint through the VMware Workspace ONE© Intelligent Hub app Summarize platform onboarding options Managing Endpoints Explain the differences between device and user profiles Describe policy management options for Windows and macOS Describe the functions and benefits of using compliance policies Explain the use case for Freestyle Orchestrator Describe the capabilities that sensors and scripts enable Alternative Management Methods Describe the function and benefits of device staging Configure product provisioning in the Workspace ONE UEM console Understand the benefits of deploying a VMware Workspace ONE© Launcher? configuration to Android devices List the system and device requirements for Linux device management in Workspace ONE UEM Applications Describe the features, benefits, and capabilities of application management in Workspace ONE UEM Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console Describe the benefits of using Apple Business Manager content integration Describe the benefits of using server-to-client software distribution List the functions and benefits of VMware Workspace ONE© SDK Device Email List the email clients supported by Workspace ONE UEM Configure an Exchange Active Sync profile in the Workspace ONE UEM console Configure VMware Workspace ONE© Boxer settings Summarize the available email infrastructure integration models and describe their workflows Configure email compliance policies and notifications services Content Sharing Describe the benefits of using Content Gateway and the Content Gateway workflows Describe the benefits of integrating content repositories with Workspace ONE UEM Configure a repository in the Workspace ONE UEM console Maintenance Manage endpoints from the Device List View and the Device Details View pages Analyze endpoint deployment and compliance data from Monitor Overview page Fundamentals of Troubleshooting Workspace ONE UEM Outline software troubleshooting logic and support methods Summarize the main process flows for the Workspace ONE UEM components Explain the importance of Workspace ONE UEM process flows for troubleshooting Identify different Workspace ONE UEM log files Workspace ONE UEM Console Troubleshooting Outline the best practices for troubleshooting Workspace ONE UEM console issues Identify common group management and assignment-related issues Outline common issues for Workspace ONE UEM console roles and system settings Understand how analytic events can be used to identity platform errors Summarize the steps for collecting and analyzing Workspace ONE UEM console logs Integration Troubleshooting Outline the common enterprise integrations in Workspace ONE UEM Outline common troubleshooting techniques for the VMware AirWatch© Cloud Connector? Troubleshoot issues related to Directory Services integration Identify directory user and groups synchronization issues Troubleshoot issues related to certificate authority integration Explain VMware Workspace ONE© Access? integration and Workspace ONE Intelligent Hub troubleshooting techniques Endpoint Troubleshooting Compare the endpoint connection topologies in Workspace ONE UEM Outline useful tools and resources for endpoint troubleshooting Summarize the best practices for device enrollment troubleshooting Explain device connectivity troubleshooting techniques Demonstrate how to identify and resolve profile-related issues Identify common compliance policy issues and potential root causes Application Troubleshooting Explain the different scoping questions for troubleshooting applications Review application management configurations Summarize the general tools and resources for application troubleshooting Describe the general logic of troubleshooting public applications Understand internal application issues and potential causes Explain purchased application troubleshooting techniques Unified Access Gateway and Edge Services Troubleshooting Review Unified Access Gateway architecture and edge service workflows Understand Unified Access Gateway general configurations Explain how to utilize Unified Access Gateway related troubleshooting tools and resources Identify and resolve common issues for Content Gateway on Unified Access Gateway Summarize troubleshooting techniques for VMware Workspace ONE© Tunnel? on Unified Access Gateway Email Troubleshooting Review different email architecture and workflows Summarize common errors associated with email profiles Identify tools and resources for email troubleshooting Discuss troubleshooting techniques for VMware AirWatch© Secure Email Gateway? on Unified Access Gateway Outline PowerShell integration issues and techniques to address them Additional Troubleshooting Tools Describe how the Self-Service Portal helps administrators and empowers end users to resolve issues Explain how Workspace ONE Assist can help with troubleshooting endpoints

Duration 5 Days 30 CPD hours This course is intended for Workspace ONE UEM and Workspace ONE Access operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants Overview By the end of the course, you should be able to meet the following objectives: Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM Outline the components of Workspace ONE UEM Explain the general features and functionality enabled with Workspace ONE UEM Summarize the basic Workspace ONE administrative functions Explain and deploy common Workspace ONE integrations Securely deploy configurations to Workspace ONE UEM managed devices Onboard device endpoints into Workspace ONE UEM Summarize the alternative management methodologies for rugged devices Discuss strategies to maintain environment and device fleet health Configure and deploy applications to Workspace ONE UEM managed devices Analyze a Workspace ONE UEM deployment Enable email access on devices Integrate Workspace ONE UEM with content repositories and corporate file shares Explain the general features and functionalities that Workspace ONE Access enables Demonstrate how to integrate Workspace ONE UEM with Workspace ONE Access Summarize and implement Workspace ONE productivity services into the digital workspace environment Explain the methods of enabling mobile single sign-on for mobile endpoints managed in the digital workspace Configure Workspace ONE Access to support SAML 2.0 for federated authentication across the workforce In this five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform, endpoint management solution with VMware Workspace ONE© UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. After the course, you will have the foundational knowledge for effectively implementing Workspace ONE UEM.Also, you learn how to apply the fundamental techniques for integrating VMware Workspace ONE© Access? with Workspace ONE UEM to securely distribute business-critical applications from any device and to configure access management controls. Through a combination of hands-on labs, simulations, and interactive lectures, you configure Workspace ONE Access and Workspace ONE UEM system and productivity integrations.You will leave with a foundational understanding of how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on. Overall, the course lays out the foundational principles of identity and access management.Please note - This course is a combination of the VMware Workspace ONE: Skills for UEM and the VMware Workspace ONE: Integrations course. Course Introduction Introductions and course logistics Course objectives Platform Architecture Summarize the features and functionality of Workspace ONE UEM Outline the benefits of leveraging Workspace ONE UEM Recognize the core and productivity components that make up the Workspace ONE UEM platform Summarize high availability and disaster recovery for the Workspace ONE solution Administration Navigate and customize the Workspace ONE UEM console Summarize the hierarchical management structure Explain the features and functions of Workspace ONE Hub Services Outline account options and permissions Enterprise Integrations Outline the process of integrating with directory services Explain certificate authentication and practical implementation with Workspace ONE Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console Describe VMware Dynamic Environment Manager and its architecture Onboarding Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management Outline the steps for setting up autodiscovery in the Workspace ONE UEM console Enroll an endpoint through the VMware Workspace ONE© Intelligent Hub app Summarize the platform onboarding options Managing Endpoints Explain the differences between device and user profiles Describe policy management options for Windows and macOS Describe the functions and benefits of using compliance policies Explain the use case for Freestyle Orchestrator Describe the capabilities that sensors and scripts enable. Alternative Management Methods Describe the function and benefits of device staging Configure product provisioning in the Workspace ONE UEM console Understand the benefits of deploying a VMware Workspace ONE© Launcher? configuration to Android devices List the system and device requirements for Linux device management in Workspace ONE UEM Applications Describe the features, benefits, and capabilities of application management in Workspace ONE UEM Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console Describe the benefits of using Apple Business Manager content integration Describe the benefits of using server-to-client software distribution List the functions and benefits of VMware Workspace ONE© SDK Device Email List the email clients supported by Workspace ONE UEM Configure an Exchange Active Sync profile in the Workspace ONE UEM console Configure VMware Workspace ONE© Boxer settings Summarize the available email infrastructure integration models and describe their workflows Configure email compliance policies and notifications services Content Sharing Describe the benefits of using Content Gateway Describe the Content Gateway workflows Describe the benefits of integrating content repositories with Workspace ONE UEM Configure a repository in the Workspace ONE UEM console Maintenance Manage endpoints from the Device List view and the Details view. Analyze endpoint deployment and compliance data from the Workspace ONE UEM Monitor page. Workspace ONE Access Summarize the benefits of Workspace ONE Access Outline the core features and functions enabled by Workspace ONE Access Navigate the Workspace ONE Access console Explain the functions of directory integration with Workspace ONE Access Explain the various types of authentication protocols enabled by Workspace ONE Access Integrating Workspace ONE UEM and Workspace ONE Access Explain the rationale for integrating Workspace ONE UEM and Workspace ONE Access Outline the process of connecting Workspace ONE UEM and Workspace ONE Access Examine the workflow of integrations Summarize the key features of an integrated solution Productivity Integrations Identify the functions enabled by VMware Unified Access Gateway? Outline the purpose of the VMware AirWatch© Secure Email Gateway? edge service Explain the features enabled by the VMware Workspace ONE© Tunnel? edge service Summarize the capabilities enabled by the Content Gateway edge service SAML 2.0 Authentication Outline the authentication methods supported by Workspace ONE Access Summarize the main properties of the SAML protocol Summarize the SAML authentication workflow Explain the application SSO authentication workflow with SAML Mobile Single Sign-On Describe the concept of mobile SSO Outline the mobile SSO workflows Intelligence and Automation Summarize the features of Workspace ONE© Intelligence? Outline the benefits of using Workspace ONE Intelligence Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Workspace ONE: Deploy and Manage [V22.x] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Workspace ONE: Deploy and Manage [V22.x] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Workspace ONE UEM operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants. Overview By the end of the course, you should be able to meet the following objectives: Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM Outline the components of Workspace ONE UEM Explain the general features and functionality enabled with Workspace ONE UEM Summarize basic Workspace ONE administrative functions Explain and deploy common Workspace ONE integrations Securely deploy configurations to Workspace ONE UEM managed devices Onboard device endpoints into Workspace ONE UEM Summarize alternative management methodologies for rugged devices Discuss strategies to maintain environment and device fleet health Configure and deploy applications to Workspace ONE UEM managed devices Analyze Workspace ONE UEM deployments Enable email access on devices Integrate Workspace ONE UEM with content repositories and corporate file shares Explain the general features and functionality that Workspace ONE Access enables Demonstrate how to integrate Workspace ONE UEM with Workspace ONE Access Summarize and implement Workspace ONE productivity services into the digital workspace environment Explain the methods of enabling mobile single sign-on for endpoints managed in the digital workspace Configure Workspace ONE Access to support SAML 2.0 for federated authentication across the workforce Summarize basic troubleshooting methodologies Outline common troubleshooting techniques in the Workspace ONE UEM console Outline common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM console Summarize common troubleshooting strategies for Workspace ONE UEM managed devices Outline common application management troubleshooting techniques in the Workspace ONE UEM console Summarize common troubleshooting techniques for email management in the Workspace ONE UEM console Explain common troubleshooting approaches for the VMware Unified Access Gateway™ platform and individual edge services Outline useful troubleshooting tools, such as the Self-Service Portal and VMware Workspace ONE Assist™ In this extended five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with VMware Workspace ONE© UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. After the course, you will have the foundational knowledge necessary to implement Workspace ONE UEM effectively.In addition, you learn how to apply the fundamental techniques for integrating VMware Workspace ONE© Access? with Workspace ONE UEM to distribute business-critical applications securely from any device and configure access management controls. You will learn how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on, and you will leave with an understanding of the fundamental principles of identity and access management.Finally, you learn to investigate, analyze, and determine issues that might occur with the different components of Workspace ONE UEM. Troubleshooting is the backbone of service maintenance and management. By understanding how to effectively troubleshoot product issues, administrators can understand how product services communicate and function, in turn optimizing service and software health management. Course Introduction Introductions and course logistics Course objectives Online resources and references Platform Architecture Summarize the features and functionality of Workspace ONE UEM Outline the benefits of leveraging Workspace ONE UEM Recognize the core and productivity components that make up the Workspace ONE UEM platform Summarize high availability and disaster recovery for Workspace ONE Solution Administration Navigate and customize the Workspace ONE UEM console Summarize the hierarchical management structure Explain the features and functions of Workspace ONE Hub Services Outline account options and permissions Enterprise Integrations Outline the process and needs to integrate with directory services Explain certificate authentication and practical implementation with Workspace ONE Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console Describe VMware Dynamic Environment Manager? and its architecture Onboarding Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management Outline the steps for setting up autodiscovery in the Workspace ONE UEM console Enroll an endpoint through the VMware Workspace ONE© Intelligent Hub app Summarize platform onboarding options Managing Endpoints Explain the differences between device and user profiles Describe policy management options for Windows and macOS Describe the functions and benefits of using compliance policies Explain the use cases for Freestyle Orchestrator Describe the capabilities that sensors and scripts enable Alternative Management Methods Describe the function and benefits of device staging Configure product provisioning in the Workspace ONE UEM console Understand the benefits of deploying a VMware Workspace ONE© Launcher? configuration to Android devices List the system and device requirements for Linux device management in Workspace ONE UEM Applications Describe the features, benefits, and capabilities of application management in Workspace ONE UEM Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console Describe the benefits of using Apple Business Manager content integration Describe the benefits of using server-to-client software distribution List the functions and benefits of VMware Workspace ONE© SDK Device Email List the email clients supported by Workspace ONE UEM Configure an Exchange Active Sync profile in the Workspace ONE UEM console Configure VMware Workspace ONE© Boxer settings Summarize the available email infrastructure integration models and describe their workflows Configure email compliance policies and notifications services Content Sharing Describe the benefits of using Content Gateway and the Content Gateway workflows Describe the benefits of integrating content repositories with Workspace ONE UEM Configure a repository in the Workspace ONE UEM console Maintenance Manage endpoints from the Device List View and the Device Details View pages Analyze endpoint deployment and compliance data from the Monitor Overview page Workspace ONE Access Summarize the benefits of Workspace ONE Access Outline the core features and functions that Workspace ONE Access enables Navigate the Workspace ONE Access console Explain the functions of directory integration with Workspace ONE Access Explain the various types of authentication protocols enabled by Workspace ONE Access Integrating Workspace ONE UEM and Workspace ONE Access Explain the rationale for integrating Workspace ONE UEM and Workspace ONE Access Outline the process of connecting Workspace ONE UEM and Workspace ONE Access Explain the integrations workflow Summarize the key features of an integrated solution Productivity Integrations Identify the functions enabled by Unified Access Gateway Outline the purpose of the VMware AirWatch© Secure Email Gateway? edge service Explain the features enabled by the VMware Workspace ONE© Tunnel? edge service Summarize the capabilities enabled by the Content Gateway edge service SAML 2.0 Authentication Outline authentication methods supported by Workspace ONE Access Summarize the main properties of the SAML protocol Summarize the SAML authentication workflow Explain the application single sign-on authentication workflow with SAML Mobile Single Sign-On Describe the concept of mobile single sign-on Outline mobile single sign-on workflows Intelligence and Automation Summarize the features of VMware Workspace ONE© Intelligence? Outline the benefits of using Workspace ONE Intelligence Fundamentals of Troubleshooting Workspace ONE UEM Outline software troubleshooting logic and support methods Summarize the main process flows for the Workspace ONE UEM components Explain the importance of Workspace ONE UEM process flows for troubleshooting Identify different Workspace ONE UEM log files Workspace ONE UEM Console Troubleshooting Outline the best practices for troubleshooting Workspace ONE UEM console issues Identify common issues related to group management and assignment Outline common issues related to Workspace ONE UEM console roles and system settings Understand how analytic events can be used to identity platform errors Summarize the steps for collecting and analyzing Workspace ONE UEM console logs Integration Troubleshooting Outline the common enterprise integrations in Workspace ONE UEM Outline common troubleshooting techniques for the VMware AirWatch© Cloud Connector? Troubleshoot issues related to Directory Services integration Identify directory user and groups synchronization issues Troubleshoot issues related to certificate authority integration Explain Workspace ONE Access integration and Workspace ONE Intelligent Hub troubleshooting techniques Endpoint Troubleshooting Compare the endpoint connection topologies in Workspace ONE UEM Outline useful tools and resources for endpoint troubleshooting Summarize the best practices for device enrollment troubleshooting Explain device connectivity troubleshooting techniques Understand how to identify and resolve profile-related issues Identify common compliance policy issues and potential root causes Application Troubleshooting Explain the different scoping questions for troubleshooting applications Review application management configurations Summarize the general tools and resources for application troubleshooting Describe the general logic of troubleshooting public applications Understand internal application issues and potential causes Explain purchased application troubleshooting techniques Unified Access Gateway And Edge Services Troubleshooting Review Unified Access Gateway architecture and edge service workflows Understand Unified Access Gateway general configurations Explain how to utilize Unified Access Gateway related troubleshooting tools and resources Identify

Duration 5 Days 30 CPD hours This course is intended for For Process Owners, project managers, and other managers who are new to Service Manager. Overview At the end of the course, you will be able to:? Describe the role and intent for each of theService Manager components.? Describe the processes, workflows, and keyactivities for each module.? Use the Service Manager Web and Windowsclient as well as the Employee Self Service portal.? Manage Service Manager operators, usingadministrative tools.? Review how to configure operator, profile, role,environment, folder, and contact objects.? Determine the difference between Incident andProblem Management.? Discuss the Change, Configuration, Knowledge,and Service Level Management processes.? Explain and configure the Service Catalog.? Use Request Management workflows.? Describe the reporting capabilities of ServiceManager. This introductory course provides students with the skills needed to effectively use and manage the Service Manager 9.x software product. This course focuses on teaching the processes embedded in Service Manager. This introductory course provides students with the skills needed to effectively use and manage the Service Manager 9.x software product. This course focuses on teaching the processes embedded in Service Manager. Additional course details: Nexus Humans SM110 - Service Manager 9.x Foundations for Process Owners training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SM110 - Service Manager 9.x Foundations for Process Owners course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is designed for Microsoft© Windows© and Microsoft© Office users who are transitioning to a SharePoint environment, and who need to access information from and collaborate with team members on a Microsoft SharePoint Team Site. Overview In this course, you will be able to use resources on a typical SharePoint Team Site in the course of performing normal business tasks. You will:Interact with SharePoint Team Sites.Work with documents, content, and libraries.Interact in SharePoint.Work with Lists.Integrate SharePoint with Microsoft Office. SharePoint is a complex platform. A strong understanding of the platform will allow students to work more efficiently & effectively. In this course, students will learn how to use a SharePoint Team Site to access, store, and share information & documents. Interacting with SharePoint Team Sites Topic A: Access SharePoint Sites Topic B: Navigate SharePoint Sites Working with Documents, Content, & Libraries Topic A: Upload Documents Topic B: Search for Documents and Content Interacting in SharePoint Topic A: Update and Share Your Profile Topic B: Follow and Share Content Working with Lists Topic A: Add and Modify List Items Topic B: Configure List Views Topic C: Filter and Group Data with List Views Integrating with Microsoft Office Topic A: Access and Save Microsoft Office Documents with SharePoint Topic B: Manage Document Versions Topic C: Work with SharePoint Data from Outlook Additional course details: Nexus Humans Microsoft SharePoint 2016 - Site User training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft SharePoint 2016 - Site User course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.