11169 Video courses delivered On Demand

This video course teaches you how to secure Java framework applications with Spring Security. With the help of interesting activities and examples, you'll learn about using the capabilities of Spring Boot for securing web applications and you'll also delve into the Test-Driven Development approach to understand the features of Spring Security.

Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service.  Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base.  So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

This course aims to teach the programming language C++ with an emphasis on the modern features introduced in C++17. The course will cover both old and new concepts in C++, including classes, operator overloading, inheritance, polymorphism, templates, and concurrency. By the end of the course, the students will have gained the knowledge needed to become proficient C++ developers.

Description: Microsoft Excel, developed by Microsoft Corporation, is world's leading spreadsheet program for Windows, macOS, Android and iOS. The program includes calculation, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications to make your task easy and for saving your precious time. You can hardly find any company where Microsoft Excel is not used. The knowledge of Excel is a must for meeting any career perspective. The course will help you to achieve the goals. The course is divided into three parts - beginners, intermediate and advanced. Therefore after completing the bundle video course, you will be a prolific user of the program. As the course is sectioned based on the level of difficulty, you will know the basics of Excel at first. You will know how to open an excel program, how to put data or know some simple calculations. After the primary knowledge, you will be introduced to some more features and functions of the program such as analyse massive amounts of data, extract actionable information from it, etc. Finally, you will learn the advanced features of Excel program that allows you take the right business decisions for your company. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2016 Excel Complete Video Course - Beginner, Intermediate & Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2016 Excel Complete Video Course - Beginner, Intermediate & Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Working with Functions Work with Ranges FREE 00:18:00 Use Specialized Functions 00:11:00 Work with Logical Functions 00:23:00 Work with Date & Time Functions 00:08:00 Work with Text Functions 00:11:00 Working with Lists Sort Data 00:10:00 Filter Data 00:10:00 Query Data with Database Functions 00:09:00 Outline and Subtotal Data 00:09:00 Analyzing Data Create and Modify Tables 00:15:00 Apply Intermediate Conditional Formatting 00:07:00 Apply Advanced Conditional Formatting 00:05:00 Visualizing Data with Charts Create Charts 00:13:00 Modify and Format Charts 00:12:00 Use Advanced Chart Features 00:12:00 Using PivotTables and PivotCharts Create a PivotTable 00:13:00 Analyze PivotTable Data 00:12:00 Present Data with PivotCharts 00:07:00 Filter Data by Using Timelines and Slicers 00:11:00 Working with Multiple Worksheets and Workbooks Use Links and External References FREE 00:12:00 Use 3-D References 00:06:00 Consolidate Data 00:05:00 Using Lookup Functions and Formula Auditing Use Lookup Functions 00:12:00 Trace Cells 00:09:00 Watch and Evaluate Formulas 00:08:00 Sharing and Protecting Workbooks Collaborate on a Workbook 00:19:00 Protect Worksheets and Workbooks 00:08:00 Automating Workbook Functionality Apply Data Validation 00:13:00 Search for Invalid Data and Formulas with Errors 00:04:00 Work with Macros 00:18:00 Creating Sparklines and Mapping Data Create Sparklines 00:07:00 MapData 00:07:00 Forecasting Data Determine Potential Outcomes Using Data Tables 00:08:00 Determine Potential Outcomes Using Scenarios 00:09:00 Use the Goal Seek Feature 00:04:00 Forecasting Data Trends 00:05:00 Refer A Friend Refer A Friend 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Learn the strategies of marketing your course and increase your sales through proper marketing. Enrol the Build a Business Teaching course and learn how to drive traffic to your course. Online courses have become very popular day by day. However, there are many online platforms to learn. So, to choose the right platform or to spread the message about your course is a little bit tough. The course will help you to increase the traffic and sales of your course through recent marketing strategies. You will learn to use YouTube for marketing your course. The course teaches you to create a podcast describing the features and importance of your course. You will know other marketing strategies such as email marketing, blog marketing, creating social media groups such as Reddit, Facebook Live, Google Plus, and Facebook Groups. Instead of these, the course guides you to build sales funnels to increase sales. Shortly, you will be an authority in your niche. What Will I Learn? Drive traffic to their courses. Build a sales funnel to increase sales. Use YouTube marketing effectively. Build a blog to market courses. Develop a podcast. Design an email marketing campaign. Conduct interviews to generate content. Become an authority in your niche. Utilize student engagement to build a tribe. Utilize the power of branding. Build a social media following with Reddit, Facebook Live, Google+, and Facebook Groups. Requirements No previous knowledge or experience required. A desire to implement an effective marketing plan. A desire to increase leads, conversions, and sales results. Who is the target audience? Anyone who works online, company or individual. Entrepreneurs, startups, and small business owners. Sales representatives, independent advisors, and consultants. Infopreneurs, authors, and instructors. Section 01 - Dive into Course Marketing Course Marketing FREE 00:02:00 Course Marketing Introduction 00:02:00 Course Marketing Success 00:05:00 Driving Traffic 00:10:00 Section 02 - Building a Sales Funnel Front End Offering 00:07:00 Upselling (or 1 time offer) 00:11:00 Downselling 00:06:00 Additional Upsells 00:11:00 Backend Offer 00:09:00 Sales Funnel (case study) 00:09:00 Section 03 - YouTube Marketing YouTube Marketing Plan 00:07:00 Creating Engaging YouTube Videos 00:05:00 YouTube Channel Best Practices 00:03:00 YouTube Channel (case study) 00:12:00 Optimizing YouTube Videos 00:06:00 Section 04 - Building a Blog Introduction to Blogging 00:04:00 Choosing a Blogging Niche 00:05:00 Content is King 00:10:00 Adding Video and Images 00:03:00 Social Media 00:03:00 Important Pages 00:02:00 Section 05 - Podcasting Introduction to Podcasting 00:02:00 Podcast Hardware and Software 00:09:00 Preparing a Podcast 00:03:00 Podcast Outline 00:03:00 Recording the Podcast 00:05:00 Publishing the Podcast 00:05:00 Marketing Tips 00:04:00 Section 06 - Email Marketing Introduction 00:04:00 Challenges of Email Marketing 00:08:00 Content Marketing 00:04:00 Valuable Content 00:07:00 Email Standards 00:05:00 Keep Email Clean 00:04:00 Lead Generation 00:05:00 AIDA 00:07:00 Section 07 - Live Streaming Introduction to Live Streaming 00:03:00 Live Streaming Basics 00:06:00 Strategy 00:06:00 Promotion 00:05:00 Section 08 - Authority Marketing Introduction to Authority Marketing 00:09:00 Becoming an Authority 00:07:00 Authority Marketing (step by step) 00:16:00 You're an Authority 00:07:00 Section 09 - Branding Introduction to Branding 00:03:00 Mission Statement 00:05:00 Logo 00:06:00 Promotion 00:03:00 Delivering 00:07:00 Course Certification

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

In this course, we'll discuss every topic in a sequential way so you can relate the concept and its importance. We will start our journey with the basic SEO vocabulary and end by learning about SEO audit, connecting each topic in sequence one after another. We will also learn about premium industry tools and learn how to keep an eye on competitors.

An intermediate-level training that will help you learn how hackers find SQL injections with Sqlmap, web application security testing with Google Hacking, fuzzing with Burp Suite, and exploiting race conditions with OWASP ZAP. You will learn how to use these tools in your penetration testing projects and use them to protect your web applications.

Master the art of project planning, scheduling, and resource management with Oracle Primavera P6 PPM Professional. The course offers a streamlined approach to efficiently manage projects and includes workshops for intermediate-level users to apply their knowledge in practice.

This course will show you why Hadoop is one of the best tools to work with big data. With the help of some real-world data sets, you will learn how to use Hadoop and its distributed technologies, such as Spark, Flink, Pig, and Flume, to store, analyze, and scale big data.