Are you a manager? Have you got pressures and challenges you're not entirely sure how to handle? Are you short of time and even shorter on energy? Would you like a little support, just for you? Look no further! Come and join us for a day of exploration and discussion that blends cutting edge insights with plain old common sense and looks to restore a little calm and confidence to your world.
Description: Whenever you walk into an interview, one of the most basic questions you will face is about teamwork. It is a very important part of corporate world as almost all innovations come from a group of people. With the help of this Team Management Certificate Course in Workplace you can develop your team working skills. This course is geared towards helping you build better teams and it is done by outlining the importance of teamwork, observing team development process and trust building exercises. The course covers more like communication and being a team player, which are must-have attributes you will get here. Learning Outcomes: The price of working as a team How to develop team standard, ground rules, and team contracts Their team player methods as well as how it can be applied effectively Mediums to create team belief The phases of team development and how to assist a team go through them The sensitive role communication skills will contribute to building and managing a team atmosphere Paths in which team members can get engaged in and boost in a team setting Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Team Management Certificate Course in Workplace is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Team Management Certificate Course in Workplace is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview (Team management certificate course in Workplace) 00:15:00 Defining Teams 00:15:00 Establishing Team Norms 00:15:00 Working as a Team 00:15:00 Your Team Player Type 01:00:00 Building Team Trust 00:15:00 The Stages of Team Development 00:30:00 Communication 00:30:00 Becoming a Good Team Player 00:15:00 Mock Exam Mock Exam- Team Management Certificate Course in Workplace 00:20:00 Final Exam Final Exam- Team Management Certificate Course in Workplace 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them. This course will help participants: Use broad open questions to give the customer a platform for their opinions or issues Improve listening skills to really understand what's behind the customer's challenging style Probe specific phrases to show listening and earn deeper disclosure Use silence to let challenging customers 'blow off steam' Understand the negative impact of certain phrases on a challenging customer Summarise effectively and reassure the customer of our understanding of their needs Recognise the 'behaviour cycle' and avoid emotional escalation Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state Create loyalty in customers who are slow to give trust 1 What makes a customer 'challenging'? Why customers challenge us - understanding their drivers 'Wearing their shoes' - seeing things from their perspective Understanding our own personality style How to flex with a style that is different from our own Ways to quickly recognise a customer's style The benefits of flexing with a challenging customer's style 2 Practical exercise - forum theatre Participants take it in turns to deal with the trainer (who plays the role of the challenging customer) Observers stop the action when they hear or see something they deem wrong The participant in the seat gets a chance to use a suggested alternative line The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves Frequent feedback from the trainer as to how the participant's words are making him feel Opportunities to rewind the action if an ill-advised line is suggested and delivered Flipchart for capturing what worked, what didn't work and why Mehrabian principle - the importance of body language and tone over words used 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why The use of pauses and silence to reduce tension and build trust What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing The power of summary 4 Transactional analysis explained What is transactional analysis (TA)? Exploring the TA states and why people behave in that way under pressure How to bring challenging customers to 'adult' state to reduce tension How 'parent' or 'child' behaviours can be inadvertently triggered Understanding the 'behavioural cycle' and how to break it Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words 5 How to build trust with challenging customers Techniques for placating current challenging customers Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome How to 'go the extra mile' with challenging customers 6 Bringing a 'real' challenging customer to life Participants give the trainer a brief profile of a specific challenging customer of theirs 5-10 minute roleplay in which the trainer brings that individual to life Observing participants - without interrupting - make notes on what is and isn't working Trainer stops the action half-way through to give feedback on how he is feeling Participant goes back into the roleplay having recalibrated their approach based on feedback Observers give feedback on what did and didn't work Trainer comes out of character to explain the impact of the participant's words and behaviours 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace
ð Unlock the Power of Connection and Relationship Building Proficiency! ð ð Elevate your personal and professional success with our comprehensive online course: Connection and Relationship Building Proficiency! ð Are you ready to master the art of forging lasting connections and nurturing fruitful relationships that open doors to opportunities? Whether you're an entrepreneur, a professional aiming to advance your career, or an individual seeking to enhance personal interactions, this course is designed just for you. ð¤ What You'll Gain: Proven strategies to build genuine connections effortlessly Communication techniques for deeper, more meaningful relationships Networking skills to expand your circle and opportunities Tools to navigate conflict and strengthen relationships Insights into emotional intelligence and empathy Expert guidance from industry leaders and relationship-building gurus Practical exercises and real-life scenarios for hands-on learning Lifetime access to continually updated content ð Who Can Benefit: Entrepreneurs and business owners Sales and marketing professionals Managers and team leaders Students and recent graduates Anyone seeking personal growth and connection mastery ð Your journey towards becoming a Connection and Relationship Building Pro starts now! Enroll today to unlock your full potential and pave the way for success in every aspect of your life. ð BONUS: Limited-time offer! Sign up now and receive an exclusive e-book on 'The Art of Building Lasting Connections' for FREE! Invest in yourself and your future. Enroll now and start cultivating relationships that propel you toward unparalleled success! [Enroll Now Button] 100% satisfaction guaranteed. If you don't see results within 30 days, we'll refund your investment, no questions asked. Join the community of successful relationship builders today! ð Course Curriculum INTRODUCTION Introduction 00:00 Elevate Your Results 00:00 Mindset 00:00 TRUST AND RAPPORT TACTICS AND STRATEGIES Find Commom Ground 00:00 Stay Present 00:00 Rapport Mindsets 00:00 Rapport Building Techniques 00:00 The Speed Of Trust 00:00 CONCLUSION Conclusion 00:00
Are you aware of the importance of protecting your money not just for yourself, but also for your business? Do you know that there are other ways on how to protect your money especially through online with Paypal? If so, then this course will be helpful to you and your worries! Description: Since there are lots of trust issues when it comes to money, you should know who to trust your money with, especially if it's through online. You should be able to assess if the method you will be using is beneficial to your company rather than being a liability. This course will introduce to you PayPal and how it can help you in protecting your money online. You would also know PayPal's cost, security, and kinds of accounts so that you would be able to know about it. You will also know how it can be trusted with your money transactions and be efficient in your finances. Who is the course for? Business owners or entrepreneurs who want to protect their money with PayPal. People who have an interest in the doing business with PayPal. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Business with Paypal course would be beneficial for the following careers: Accounting Specialists Business Owners Entrepreneurs Financial Analysts Financial Advisers Top Management. Modules Introduction 00:30:00 Overview Of PayPal Payments Solutions 01:00:00 What's New? 01:00:00 Why Use A 'Real' Merchant Account? 01:00:00 Is PayPal Is A Better Bet? 01:00:00 Different Payment Scenarios 01:00:00 Why Does PayPal Freeze Accounts? 01:00:00 Conclusion 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Many people have a misconception about networking events, and lose out on new business opportunities as a result. They either don't appreciate the real benefits and techniques of networking and don't attend events, or they attempt to 'sell on the first date', causing resentment. You can either attempt to make a sale for a quick buck (which is particularly likely to backfire at a networking event), or you can try to open a long-term relationship, creating new opportunities and a high lifetime value customer (which is how it's meant to be done). Networking, when done properly, is an excellent tool for referrals. But you have to appreciate that it's done on the basis of giving rather than receiving and this doesn't always come naturally to sales professionals. The old saying that it's about getting to 'know, like and trust' is still true. This workshop is about having your prospects and customers getting to know, like and trust you, and building that lifetime value as a result. By the end of this programme, participants will be able to: Understand what networking is - networking etiquette Know how and where to network Clarify their objectives - why network Use the 4 basic questions to start a conversation Build rapport quickly and easily Answer the question 'What do you do?' effectively in a few seconds Deliver a 60-second pitch Break into a group Prepare for a network meeting Identify opportunities Use tools to assist in networking 1 Introduction Aims and objectives 2 What is networking? Why network - objectives and goal setting Networking etiquette Preparation - online and offline tools to use Identify networking opportunities - where to network Know what you have to offer 'Know, like and trust' - the process 3 What do you do? Answer in 5-10 seconds Create and deliver a 60-second pitch Who is your target market? 4 Starting a conversation Breaking into a group Building rapport The 4 questions to start a conversation Moving on 5 Communicate and engage LISTEN - 4 types of listening skill Ask powerful questions Influence - don't sell What can you do to help others - give to get 6 Power of referrals Who can give you referrals? When to give or ask for referrals Have a referral system Showing appreciation 7 Social media and other online tools Using LinkedIn and other social media Online directories 8 Next steps Following up Arranging one-to-one meetings Developing relationships
Welcome to the Women's Voice Medicine Journey. This is a female-designed, step-by-step programe, to teach you how you can truly activate and integrate some of the most essential Embodied Voicework tools to Free Your Voice and unleash your Creative Feminine Power.
Duration 5 Days 30 CPD hours This course is intended for Experienced security administrators Overview By the end of the course, you should be able to meet the following objectives: Define the concepts related to information security Explain the different types of firewalls and their use cases Describe the operation of intrusion detection and intrusion prevention systems Differentiate between Malware Prevention approaches Describe the VMware intrinsic security portfolio Use NSX segmentation to implement Zero-Trust Security Configure user and role management Configure and troubleshoot Distributed Firewall, Identity Firewall, and time-based policies Configure and troubleshoot Gateway Security Use VMware Aria Operations⢠for Logs and VMware Aria Operations⢠for Networks to operate NSX firewalls Explain the security best practices related to grouping, tagging, and rule configuration Describe north-south and east-west service insertion Describe endpoint protection Configure and troubleshoot IDS/IPS Deploy NSX Application Platform Configure and troubleshoot NSX Malware Prevention Describe the capabilities of NSX Intelligence and NSX NDR This five-day, hands-on training course provides you with the knowledge, skills, and tools to achieve competency in configuring, operating, and troubleshooting VMware NSX© for intrinsic security. This course introduces all the security features in NSX, including Distributed Firewall and Gateway Firewall, Intrusion Detection and Prevention (IDS/IPS), NSX Application Platform, NSX Malware Prevention, VMware NSX© Intelligence?, and VMware NSX© NDR?. In addition, this course presents common configuration issues and gives a methodology to resolve them. Course Introduction Introduction and course logistics Course objectives Security Basics Define the concepts related to information security Explain the different types of firewalls and their use cases Describe the operation of IDS/IPS Differentiate between Malware Prevention approaches VMware Intrinsic Security Define the VMware intrinsic security strategy Describe the VMware intrinsic security portfolio Explain how NSX aligns with the intrinsic security strategy Implementing Zero-Trust Security Define Zero-Trust Security Describe the five pillars of a Zero-Trust architecture Define NSX segmentation and its use cases Describe the steps needed to enforce Zero-Trust with NSX segmentation User and Role Management Integrate NSX and VMware Identity Manager? Integrate NSX and LDAP Describe the native users and roles in NSX Create and assign custom user roles Explain object-based RBAC in a multitenancy environment Distributed Firewall Configure Distributed Firewall rules and policies Describe the NSX Distributed Firewall architecture Troubleshoot common problems related to NSX Distributed Firewall Configure time-based policies Configure Identity Firewall rules Configure the distributed firewall to block malicious IPs Gateway Security Configure Gateway Firewall rules and policies Describe the architecture of the Gateway Firewall Identify and troubleshoot common Gateway Firewall issues Configure TLS Inspection to decrypt traffic for both internal and external services Configure URL filtering and identify common configuration issues Operating Internal Firewalls Use VMware Aria Operations for Logs and VMware Aria Operations for Networks to operate NSX firewalls Explain security best practices related to grouping, tagging, and rule configuration Network Introspection Explain network introspection Describe the architecture and workflows of north-south and east-west service insertion Troubleshoot north-south and east-west service insertion Endpoint Protection Explain endpoint protection Describe the architecture and workflows of endpoint protection Troubleshoot endpoint protection Intrusion Detection and Prevention Describe the MITRE ATT&CK framework Explain the different phases of a cyber attack Describe how NSX security solutions can be used to protect against cyber attacks Configure and troubleshoot Distributed IDS/IPS Configure and troubleshoot North-South IDS/IPS NSX Application Platform Describe NSX Application Platform and its use cases Identify the topologies supported for the deployment of NSX Application Platform Deploy NSX Application Platform Explain the NSX Application Platform architecture and services Validate the NSX Application Platform deployment and troubleshoot common issues NSX Malware Prevention Identify use cases for NSX Malware Prevention Identify the components in the NSX Malware Prevention architecture Describe the NSX Malware Prevention packet flows for known and unknown files Configure NSX Malware Prevention for east-west and north-south traffic NSX Intelligence and NSX NDR Describe NSX Intelligence and its use cases Explain NSX Intelligence visualization, recommendation, and network traffic analysis capabilities Describe NSX NDR and its use cases Explain the architecture of NSX NDR in NSX Describe the visualization capabilities of NSX NDR Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware NSX for Intrinsic Security [V4.x] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware NSX for Intrinsic Security [V4.x] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Myers-Briggs Theory and Test With regards to the complexities of people, one considers character being the greatest separation. It is intuition to sort our environmental factors to more readily get things. Clinician for quite a long time have been endeavoring to do exactly that with characters and their numerous characteristics. Be that as it may, how would they figure out how to precisely figure out who has what characteristics? This is the place where hypotheses and testing techniques, for example, the Myers-Briggs proves to be useful. The individuals who set aside the effort to comprehend what they Myers-Briggs test and hypothesis are acquire a more profound comprehension of individuals, themselves and how tests can be utilized as a solid mental instrument. In the event that you are keen on digging into the profundity of your own character, at that point it never damages to begin with the most effortless test - the Myers-Briggs test. In this course you will find out about every part of the Myers-Briggs test and other related tests. What You Will Learn with This Course: The Myers-Briggs hypothesis and test, just as different kinds of psychometric tests The psychometric test announcing techniques The character consequences of the Myers-Briggs test and how they can be applied The polarities utilized in the Myers-Briggs test and hypothesis and the impediments of this test/hypothesis The Benefits of Taking This Course: You will study psychometric testing and how these tests are utilized as mental evaluation instruments You will get familiar with your own character type and how to precisely do your own self-detailing You will actually want to acquire trust in yourself by understanding your qualities and shortcomings You will actually want to accomplish a more profound comprehension of individuals and their various characters