Caring for Your Customers' Needs Certificate Clients are fulfilled just when a business lives up to their desires. Clients commonly trust that an organization will tune in to their assessments and input, resolve their questions and give a scope of items that will address their issues. In any case, giving predictable client support and addressing client needs isn't generally clear. In this course, you will gain proficiency with the down to earth steps you can take that will empower you to work with your clients and fabricate a relationship that will guarantee their unwaveringness to your business. You Will Learn: Why immediate, customized client assistance will help your business stand apart from the rest Why you need to investigate your clients' requirements and assumptions The devices and methods you can use to find your clients' thought processes and assumptions Instructions to comprehend a customer's viewpoint and request their suppositions on your items and administrations The most effective method to support and reward customer steadfastness Advantages of Taking This Course: On the off chance that you own or maintain a business, this course will assist you with separating yourself from your rivals by offering an extraordinary client experience On the off chance that you work in client care, this course will assist you with understanding what your client needs and how to determine their interests In the event that you work in an advertising or deals job, this course will assist you with creating business by discovering what your clients need and clarifying how your items and administrations can help them On the off chance that you are answerable for managing center gatherings, this course will assist you with posing helpful inquiries that will ensure significant input from customers
Fire Marshall Certification Flames may break out suddenly and it is essential to realize how to manage these circumstances, as a fire marshal, however as a person also. This course covers essential fire security and avoidance ventures, just as the moves to make in case of a fire, in order to improve generally fire mindfulness. The course expects to prepare all people, just as the fire marshal, with the information and abilities expected to appropriately manage crisis circumstances. You will figure out how to distinguish potential fire dangers, how you can limit their danger, how to appropriately utilize a fire quencher and how to be receptive in any circumstance. You Will Learn:- A portion of the essential standards behind burning and how flames spread. What the most well-known reasons for fire are. The wellbeing and deterrent measures to take to limit the danger of fire. What the principle obligations of the fire marshal incorporate. About the various classes of fire and how this prompts picking the right fire quencher. The moves to make in case of a fire breaking out. Advantages of Taking This Course:- Your insight will permit you to appropriately recognize fire risks in a zone. Your insight will permit you to be better prepared in keeping fires from breaking out. You will learn of the proactive and receptive duties of the fire marshal, permitting you to acquire trust in this job. You will figure out how to deal with a fire quencher. You will acquire a generally speaking better comprehension of fire security and mindfulness, which can all be applied to the two people and fire marshals. The information gave in this course will assist you to more readily manage a crisis.
Mentoring and Coaching Skills Tutors and mentors are significant with regards to developing one's certainty and abilities in pretty much any calling. These specialists give present moment and long haul direction all through the learning interaction. The most amazing aspect of everything isn't everybody must be a mentor or coach to utilize these abilities. Nonetheless, not every person has great tutoring or training potential. This is the place where setting aside the effort to consummate your training and coaching abilities can help you hang out throughout everyday life and at work. For the individuals who decide to set aside the effort to find out about these pivotal abilities frequently advantage from having a superior comprehension of individuals, how to pass on information in a functioning learning climate and help individuals assemble themselves and flourish. While there are numerous ways one can help manage individuals, they will in general zero in on specific parts of help. With this course, you will study tutoring and training alongside other related callings. You Will Learn: About the various sorts of occupations identified with instructing and tutoring and how they contrast from mentors and guides About the contrasts between training abilities and tutoring abilities About the various sorts of mentors and guides More about the various degrees of affirmation for instructing and tutoring abilities, just as other possible necessities to turn into a mentor or coach The Benefits of Taking This Course: You will acquire a more profound comprehension of what a mentor and tutor do and how they help individuals You will find out about new abilities that can help improve different everyday issues, including connections You will acquire abilities that can help you work in administrative jobs and other related positions that require great initiative, instructing and coaching abilities You will acquire trust in yourself and build up a superior comprehension of individuals
Myers-Briggs Theory and Test With regards to the complexities of people, one considers character being the greatest separation. It is intuition to sort our environmental factors to more readily get things. Clinician for quite a long time have been endeavoring to do exactly that with characters and their numerous characteristics. Be that as it may, how would they figure out how to precisely figure out who has what characteristics? This is the place where hypotheses and testing techniques, for example, the Myers-Briggs proves to be useful. The individuals who set aside the effort to comprehend what they Myers-Briggs test and hypothesis are acquire a more profound comprehension of individuals, themselves and how tests can be utilized as a solid mental instrument. In the event that you are keen on digging into the profundity of your own character, at that point it never damages to begin with the most effortless test - the Myers-Briggs test. In this course you will find out about every part of the Myers-Briggs test and other related tests. What You Will Learn with This Course: The Myers-Briggs hypothesis and test, just as different kinds of psychometric tests The psychometric test announcing techniques The character consequences of the Myers-Briggs test and how they can be applied The polarities utilized in the Myers-Briggs test and hypothesis and the impediments of this test/hypothesis The Benefits of Taking This Course: You will study psychometric testing and how these tests are utilized as mental evaluation instruments You will get familiar with your own character type and how to precisely do your own self-detailing You will actually want to acquire trust in yourself by understanding your qualities and shortcomings You will actually want to accomplish a more profound comprehension of individuals and their various characters
ð Unlock Your Potential: Master Effective Influence Strategies in Corporate Communication! ð Ready to take your corporate communication skills to the next level? Discover the power of influence with our comprehensive online course: 'Effective Influence Strategies in Corporate Communication.' In today's competitive business landscape, the ability to influence and persuade is a game-changer. Whether you're a seasoned professional or just starting in your career, this course is designed to equip you with the strategies and techniques essential for effective communication in corporate settings. What You'll Gain: ð Proven Influence Techniques: Learn the art of persuasion and influence to drive positive outcomes in meetings, negotiations, and day-to-day interactions. ð Strategic Communication Skills: Master the ability to craft compelling messages, engage stakeholders, and inspire action within your organization. ð¡ Psychology of Influence: Gain insights into human behavior, cognitive biases, and decision-making processes to ethically influence outcomes. ð¤ Building Rapport & Trust: Develop authentic connections, foster trust, and enhance relationships with colleagues, clients, and stakeholders. ð Elevate Your Career: Stand out as a confident and influential communicator, positioning yourself for advancement and leadership opportunities. Course Highlights: ð Engaging Modules: Access easily digestible modules with video lectures, practical exercises, and real-world case studies curated by industry experts. ð Comprehensive Resources: Dive into a wealth of supplementary materials, including downloadable guides, templates, and recommended readings. ð©âð« Expert Guidance: Benefit from the mentorship of seasoned professionals who provide personalized feedback and guidance throughout your learning journey. ð Flexibility & Accessibility: Learn at your own pace, from anywhere in the world, with 24/7 access to the course materials on any device. Join thousands of professionals worldwide who have transformed their communication prowess and achieved remarkable success in their careers. Invest in your future today! Enroll in 'Effective Influence Strategies in Corporate Communication' and unlock the keys to impactful communication and influential leadership. Limited seats available - Don't miss this opportunity to elevate your communication skills and drive your career forward! ð⨠Course Curriculum INTRODUCTION Promo Video - Persuasion in Business Communications 00:00 PERSUASION TACTICS & STRATEGIES Quick Win! Increasing Your Odds of a Face to Face Persuasive Presentation 00:00 Always Select Your Best Persuasion Opportunities and Environments 00:00 Learning Persuasion Skills to Beat the Naturals 00:00 Mapping Out Your Finish Line - In Advance! 00:00 Moving the Numbers Game To Your Favor 00:00 The Unique Advantage of Persuasion in the Business World 00:00 Never Bore With Data Dumps Again 00:00 Master the Process of NOT Telling People Too Much About Your Process 00:00 The 5 Key Messages for Your Persuasion Success 00:00 Your Secret Source of Winning Persuasion Messages 00:00 Persuade More By talking Less 00:00 There is Nothing Like Seeing Your Persuasion Messages in Text 00:00 More for You, By Not Talking About You 00:00 Here is How You Get People to Remember Your Messages 00:00 Ironing Out the Kinks in Your Persuasion Presentation 00:00 Mastering Persuasive Body Language 00:00 Persuading Yourself to Go Outside of Your Comfort Zone 00:00 The Single Best Way to Prepare for All Persuasion Presentation Opportunities 00:00 Persuasion That Takes 6 Months is Still Persuasion 00:00 Persuasion is Sometimes More Effective at the Top Than at The Bottom 00:00 Conquering Your Fear to Pitch Again 00:00 Note I Probably Shouldn't Have to Mention This, But Don't Lie 00:00 CONCLUSION Conclusion You are Now Ready to Persuade 00:00
5 x 1-1 Women's Voice Medicine Programme (Online)The Journey to Vocal Freedom "Our Voices are like seeds, they can sit dormant until the right conditions present themselves, and when this occurs they come bursting out full bloom!"These sessions are designed as a ritual. We have a consultation at first to determine what to energetically work on and to set intentions. I then guide you through your own Voice Empowerment Journey, we use meditation, affirmations, embodied movement, breathwork and playful sounding to support your journey to a fuller, confident and expressive voice. Things I can support you with: Learning how to trust your Voice How to feel more confident in your own self expression Finding creativity in your flow Understanding how to use your voice for healing How to work with both the Shakti and Shiva energies in sound Finding love for your own authentic Voice and Sound During the 5 week journey, we will drop into a new exploration each week: Week 1: Voice Play - Activating the Inner Child Week 2: Voice Power - Learning how to expand your sound Week 3: Voice and Emotion - Explore how to transmute your emotion into embodied sound Week 4: Voice and Vibration - Using chanting and Bija Mantras Week 5 : Voice and Words - Creating your own Medicine Songs If you are a practising sound healer, we can also work on how you can open your voice as a healing tool to support your sound healing modality.This 5 week 1-1 Voice Medicine Coaching Programme costs £250 (Booking fees apply). (Normally £350)The sessions can be booked weekly as per your schedule and will be tailored to your individual needs. "The journey to vocal freedom is a beautiful one, and is becoming more important for us women as the Feminine energies continue to rise."If you are feeling ready to uncover your True Feminine Intuition through sacred sound, then I would be honoured to support you. Warmest Wishes from Saraswati Vanisha @ Sing for Your Soul
Being ISO 27701 Certified proves your Information Privacy Systems Audit experience, skills and knowledge, and demonstrates you are capable in the assessment of vulnerabilities, Compliance with GDPR and institutional controls within the enterprise. Gain an in-depth understanding of GDPR solutions and how they map to compliance requirements Learn how to perform and lead Privacy Information Management System (PIMS) certification audits to ISO 19011 standards Enhance your existing or learn with new skills in the field of Data Protection Candidates deliver Assurance services to organisations by advising on conformance with PIMS requirements Become a Technical expert on the preparation required for ISO 27701 Certification Understand a Privacy Information Management System (PIMS) and its processes based on ISO/IEC 27701 Identify the relationship between ISO/IEC 27701, ISO/IEC 27001, ISO/IEC 27002, and other standards and regulatory frameworks Acquire the competences of the auditor's role in planning, leading, and following up on a management system audit in accordance with ISO 19011. Learn how to interpret the requirements of ISO/IEC 27701 in the context of a PIMS audit About This Course ISO 27701 Internal Auditor Certification; Confirms your knowledge and experience Quantifies and markets your expertise Demonstrates that you have gained and maintained the level of knowledge required to meet the dynamic challenges of a modern enterprise Is globally recognized as the mark of excellence for the Information Privacy Audit professional Increases your value to your organization Gives you a competitive advantage over peers when seeking a new role Is administered by the International Examination & Certification Board (IECB), based in Estonia, and fully aligned to the ISO/IEC 17024:2012 standard (Conformity assessment - General requirements for bodies operating certification of persons) Certified Individuals: Are highly qualified, experienced professionals in the field of Data Protection Systems Audit Provide the enterprise with a Certification route for Information Privacy Assurance that is recognized by multinational clients, lending credibility to the enterprise Are excellent indicators of proficiency in control requirements creation and monitoring Demonstrate competence in five domains, including standards and practices; organization and management; processes; integrity, confidentiality and availability; and software development, acquisition and maintenance Demonstrate a commitment to providing the enterprise with trust in and value from your Privacy Compliance Framework Maintain ongoing professional development for successful on -the -job performance The below job practice is organized by domains. Each domain is covered in the course. Domain 1-The Process of Auditing Information Privacy Systems and Solutions Provide audit services in accordance with ISO 19011 audit standards to assist the organization in protecting and controlling information privacy systems. Domain 2 - Governance and Management of Information Privacy Technology Provide assurance that the necessary leadership and organizational structures and processes are in place to achieve objectives and to support the organization's strategy. Domain 3-Information Systems Acquisition, Development and Implementation Provide assurance that the practices for the acquisition, development, testing and implementation of information systems meet the organization's strategies and objectives. Domain 4-Information Systems Operations, Maintenance and Service Management Provide assurance that the processes for information systems operations, maintenance and service management meet the organization's strategies and objectives. Domain 5-Protection of Personally Identifiable Information (PII) Assets Provide assurance that the organization's policies, standards, procedures and controls ensure the confidentiality, integrity and availability of PII. Prerequisites A thorough understanding of current Data Protection legislation, Information Security & Risk Management knowledge as well as ISO 19011 Auditing Standards is required to successfully pass the examination. What's Included? Teas, Coffees, refreshments and a full Lunch* Course Slides Study Guide Exam Fees * For Classroom based Courses only Accreditation Who Should Attend? Auditors seeking to perform and lead Privacy Information Management System (PIMS) certification audits Managers or consultants seeking to master a PIMS audit process Individuals responsible for maintaining conformance with PIMS requirements Technical experts seeking to prepare for a PIMS audit Expert advisors in the protection of Personally Identifiable Information (PII) Assessment Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 3 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success. Our Guarantee We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras. The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and train for free. Provided by This course is Accredited by NACS and Administered by the IECB
Executive Management Diploma is designed for those who want to develop their careers as management executives in the business corporate sector. This course contains professional resources, knowledge, lessons and training material that can help to make anyone a fine tuned executive management in no time. With this course, you will learn the secret behind management, building trust and confidence within yourself and your team, building a strong team with team spirit and solving team related problems. You will also learn about time management, employee management, motivating them to make them perform better, dealing with employee problems etc. Besides that, you will learn about emotional intelligence which is very important for people who want to work in the executive management level. So, if you want to start as a executive in the industry, enrol to this course and get a professional certification to boost your career. Course Highlights Executive Management Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Executive Management Diploma into 40 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 10 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Executive Management Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Executive Management Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Executive Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Executive Management Introduction to Management FREE 01:00:00 How to Build Trust and Confidence FREE 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Leadership Management Leader and HR Management FREE 00:30:00 Commitment and HR Management FREE 01:00:00 Team Management 00:15:00 Build A Mastermind Group 00:15:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Management of Managers Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Management Skills Diploma 00:20:00 Final Exam Final Exam- Management Skills Diploma 00:20:00
Description CDD is an ongoing process and, as such, a critical element for effectively managing the risks posed by existing clients, thus protecting the organization against their possible dubious actions. This course outlines basic CDD procedures requires to assess customer risk and a legal requirement to comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) laws. Effective CDD involves ongoing monitoring of customers' business activities, identifying and mitigating the AML/CFT risk a business relationship may pose to a regulated entity. Training Duration This course may take up to two (2) hours to complete. Keep in mind, however, that actual study time varies based on each learner's training pace. Who Should Enrol? This course is addressed to all individuals who practice AML such as compliance and/or AML managers in banks, investment firms, investment funds, ASPs, trust service corporate providers, and lawyers. Training Method The course is offered online using a self-paced approach. The learning units consist of video presentations and reading material. Learners may start, stop, and resume their training at any time. At the end of the training, participants take a quiz to complete their learning and earn a Certificate of Completion. Accreditation and CPD Recognition The syllabus is verified by external subject matter experts and can be accredited by regulators and other bodies for two (2) CPD units that approve education in financial regulation. The course may be also approved for CPD units by institutions that approve general financial training such as CISI and ACAMS. Eligibility criteria and CPD units are verified directly by your association, regulator, or other any other body for which you hold membership. Registration and Access To register for this course, click on the button above to pay online and receive instant access. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment. Access to the course is valid for 180 days. If you wish to receive an invoice instead of paying online, please email us at info@lgca.uk. Also, please get in touch if you'd like to discuss special corporate group rates.