2142 Trust courses delivered Online

Description: Whenever you walk into an interview, one of the most basic questions you will face is about teamwork. It is a very important part of corporate world as almost all innovations come from a group of people. With the help of this Team Management Certificate Course in Workplace you can develop your team working skills. This course is geared towards helping you build better teams and it is done by outlining the importance of teamwork, observing team development process and trust building exercises. The course covers more like communication and being a team player, which are must-have attributes you will get here. Learning Outcomes: The price of working as a team How to develop team standard, ground rules, and team contracts Their team player methods as well as how it can be applied effectively Mediums to create team belief The phases of team development and how to assist a team go through them The sensitive role communication skills will contribute to building and managing a team atmosphere Paths in which team members can get engaged in and boost in a team setting Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Team Management Certificate Course in Workplace is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Team Management Certificate Course in Workplace is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview (Team management certificate course in Workplace) 00:15:00 Defining Teams 00:15:00 Establishing Team Norms 00:15:00 Working as a Team 00:15:00 Your Team Player Type 01:00:00 Building Team Trust 00:15:00 The Stages of Team Development 00:30:00 Communication 00:30:00 Becoming a Good Team Player 00:15:00 Mock Exam Mock Exam- Team Management Certificate Course in Workplace 00:20:00 Final Exam Final Exam- Team Management Certificate Course in Workplace 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them. This course will help participants: Use broad open questions to give the customer a platform for their opinions or issues Improve listening skills to really understand what's behind the customer's challenging style Probe specific phrases to show listening and earn deeper disclosure Use silence to let challenging customers 'blow off steam' Understand the negative impact of certain phrases on a challenging customer Summarise effectively and reassure the customer of our understanding of their needs Recognise the 'behaviour cycle' and avoid emotional escalation Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state Create loyalty in customers who are slow to give trust 1 What makes a customer 'challenging'? Why customers challenge us - understanding their drivers 'Wearing their shoes' - seeing things from their perspective Understanding our own personality style How to flex with a style that is different from our own Ways to quickly recognise a customer's style The benefits of flexing with a challenging customer's style 2 Practical exercise - forum theatre Participants take it in turns to deal with the trainer (who plays the role of the challenging customer) Observers stop the action when they hear or see something they deem wrong The participant in the seat gets a chance to use a suggested alternative line The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves Frequent feedback from the trainer as to how the participant's words are making him feel Opportunities to rewind the action if an ill-advised line is suggested and delivered Flipchart for capturing what worked, what didn't work and why Mehrabian principle - the importance of body language and tone over words used 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why The use of pauses and silence to reduce tension and build trust What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing The power of summary 4 Transactional analysis explained What is transactional analysis (TA)? Exploring the TA states and why people behave in that way under pressure How to bring challenging customers to 'adult' state to reduce tension How 'parent' or 'child' behaviours can be inadvertently triggered Understanding the 'behavioural cycle' and how to break it Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words 5 How to build trust with challenging customers Techniques for placating current challenging customers Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome How to 'go the extra mile' with challenging customers 6 Bringing a 'real' challenging customer to life Participants give the trainer a brief profile of a specific challenging customer of theirs 5-10 minute roleplay in which the trainer brings that individual to life Observing participants - without interrupting - make notes on what is and isn't working Trainer stops the action half-way through to give feedback on how he is feeling Participant goes back into the roleplay having recalibrated their approach based on feedback Observers give feedback on what did and didn't work Trainer comes out of character to explain the impact of the participant's words and behaviours 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

Many people have a misconception about networking events, and lose out on new business opportunities as a result. They either don't appreciate the real benefits and techniques of networking and don't attend events, or they attempt to 'sell on the first date', causing resentment. You can either attempt to make a sale for a quick buck (which is particularly likely to backfire at a networking event), or you can try to open a long-term relationship, creating new opportunities and a high lifetime value customer (which is how it's meant to be done). Networking, when done properly, is an excellent tool for referrals. But you have to appreciate that it's done on the basis of giving rather than receiving and this doesn't always come naturally to sales professionals. The old saying that it's about getting to 'know, like and trust' is still true. This workshop is about having your prospects and customers getting to know, like and trust you, and building that lifetime value as a result. By the end of this programme, participants will be able to: Understand what networking is - networking etiquette Know how and where to network Clarify their objectives - why network Use the 4 basic questions to start a conversation Build rapport quickly and easily Answer the question 'What do you do?' effectively in a few seconds Deliver a 60-second pitch Break into a group Prepare for a network meeting Identify opportunities Use tools to assist in networking 1 Introduction Aims and objectives 2 What is networking? Why network - objectives and goal setting Networking etiquette Preparation - online and offline tools to use Identify networking opportunities - where to network Know what you have to offer 'Know, like and trust' - the process 3 What do you do? Answer in 5-10 seconds Create and deliver a 60-second pitch Who is your target market? 4 Starting a conversation Breaking into a group Building rapport The 4 questions to start a conversation Moving on 5 Communicate and engage LISTEN - 4 types of listening skill Ask powerful questions Influence - don't sell What can you do to help others - give to get 6 Power of referrals Who can give you referrals? When to give or ask for referrals Have a referral system Showing appreciation 7 Social media and other online tools Using LinkedIn and other social media Online directories 8 Next steps Following up Arranging one-to-one meetings Developing relationships

The digital age has brought about remarkable opportunities for growth, innovation, and communication. However, it has also introduced new challenges in the form of cyber threats, privacy breaches, and online fraud. Our Data Privacy and Protection course offers a comprehensive understanding of cyber law, cyber security, and the legal aspects of protecting online information. By learning about cyber crime, cyber ethics, and the role of legislation, you'll be better equipped to navigate this complex landscape. The Cyber Security Law course covers topics such as threat factors, cyberterrorism, the deep web, fraud, and jurisdiction. As a result, you'll gain valuable insights into the legal challenges and opportunities in the cyber security law industry. With a growing demand for experts in this field, now is the perfect time to expand your knowledge and seize the opportunity to make a real impact in the digital world. So Enrol today and begin your journey towards a fulfilling career in cyber security law. Learning Outcomes: Grasp fundamental concepts of cyber law and cyber ethics. Investigate online gambling and its legal implications. Explore cyber crime, cyber security, and trust in cyberspace. Examine various computer-based threats and threat actors. Assess cyber security risks from criminals and hacktivists. Understand jurisdiction complexities in cyber law enforcement. Course Curriculum: Module 01: Learn the basics of cyber law, its history, and the significance of legislation in the digital realm. Module 02: Discover the importance of cyber ethics and the legal aspects of online gambling. Module 03: Delve into cyber crime, cyber security, and the role of trust in the online environment. Module 04: Examine the threats targeting computers and the various factors contributing to them. Module 05: Understand the dangers posed by criminals and organised crime in the cyber security landscape. Module 06: Explore the threats from hacktivists and nation-states and the role of cyber warfare. Module 07: Study cyberterrorism, its motives, and its impact on global security. Module 08: Uncover the evolving threat of the deep web and its influence on cyber security. Module 09: Learn about different types of fraud and their legal consequences. Module 10: Understand the complexities of jurisdiction in cyber law and its implementation. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Cyber Security Law course is designed for individuals interested in learning about data privacy, protection, and cyber security law. It is suitable for law students, legal professionals, IT specialists, and anyone seeking to understand the legal aspects of cyber security. By taking this Cyber Security Law course, participants will gain a solid foundation in cyber law, learn about various cyber threats, and understand the role of legislation in protecting against cyber attacks. The knowledge acquired in this Cyber Security Law course can be applied in various professional settings, including legal practice, IT consulting, or working within corporate cybersecurity teams. Career path Cyber Security Analyst - £35,000 to £60,000/year Data Privacy Officer - £40,000 to £70,000/year Cyber Security Consultant - £45,000 to £80,000/year Cyber Law Attorney - £60,000 to £100,000/year Cyber Security Policy Advisor - £50,000 to £80,000/year IT Compliance Analyst - £35,000 to £55,000/year

Duration 5 Days 30 CPD hours This course is intended for Experienced security administrators Overview By the end of the course, you should be able to meet the following objectives: Define the concepts related to information security Explain the different types of firewalls and their use cases Describe the operation of intrusion detection and intrusion prevention systems Differentiate between Malware Prevention approaches Describe the VMware intrinsic security portfolio Use NSX segmentation to implement Zero-Trust Security Configure user and role management Configure and troubleshoot Distributed Firewall, Identity Firewall, and time-based policies Configure and troubleshoot Gateway Security Use VMware Aria Operations™ for Logs and VMware Aria Operations™ for Networks to operate NSX firewalls Explain the security best practices related to grouping, tagging, and rule configuration Describe north-south and east-west service insertion Describe endpoint protection Configure and troubleshoot IDS/IPS Deploy NSX Application Platform Configure and troubleshoot NSX Malware Prevention Describe the capabilities of NSX Intelligence and NSX NDR This five-day, hands-on training course provides you with the knowledge, skills, and tools to achieve competency in configuring, operating, and troubleshooting VMware NSX© for intrinsic security. This course introduces all the security features in NSX, including Distributed Firewall and Gateway Firewall, Intrusion Detection and Prevention (IDS/IPS), NSX Application Platform, NSX Malware Prevention, VMware NSX© Intelligence?, and VMware NSX© NDR?. In addition, this course presents common configuration issues and gives a methodology to resolve them. Course Introduction Introduction and course logistics Course objectives Security Basics Define the concepts related to information security Explain the different types of firewalls and their use cases Describe the operation of IDS/IPS Differentiate between Malware Prevention approaches VMware Intrinsic Security Define the VMware intrinsic security strategy Describe the VMware intrinsic security portfolio Explain how NSX aligns with the intrinsic security strategy Implementing Zero-Trust Security Define Zero-Trust Security Describe the five pillars of a Zero-Trust architecture Define NSX segmentation and its use cases Describe the steps needed to enforce Zero-Trust with NSX segmentation User and Role Management Integrate NSX and VMware Identity Manager? Integrate NSX and LDAP Describe the native users and roles in NSX Create and assign custom user roles Explain object-based RBAC in a multitenancy environment Distributed Firewall Configure Distributed Firewall rules and policies Describe the NSX Distributed Firewall architecture Troubleshoot common problems related to NSX Distributed Firewall Configure time-based policies Configure Identity Firewall rules Configure the distributed firewall to block malicious IPs Gateway Security Configure Gateway Firewall rules and policies Describe the architecture of the Gateway Firewall Identify and troubleshoot common Gateway Firewall issues Configure TLS Inspection to decrypt traffic for both internal and external services Configure URL filtering and identify common configuration issues Operating Internal Firewalls Use VMware Aria Operations for Logs and VMware Aria Operations for Networks to operate NSX firewalls Explain security best practices related to grouping, tagging, and rule configuration Network Introspection Explain network introspection Describe the architecture and workflows of north-south and east-west service insertion Troubleshoot north-south and east-west service insertion Endpoint Protection Explain endpoint protection Describe the architecture and workflows of endpoint protection Troubleshoot endpoint protection Intrusion Detection and Prevention Describe the MITRE ATT&CK framework Explain the different phases of a cyber attack Describe how NSX security solutions can be used to protect against cyber attacks Configure and troubleshoot Distributed IDS/IPS Configure and troubleshoot North-South IDS/IPS NSX Application Platform Describe NSX Application Platform and its use cases Identify the topologies supported for the deployment of NSX Application Platform Deploy NSX Application Platform Explain the NSX Application Platform architecture and services Validate the NSX Application Platform deployment and troubleshoot common issues NSX Malware Prevention Identify use cases for NSX Malware Prevention Identify the components in the NSX Malware Prevention architecture Describe the NSX Malware Prevention packet flows for known and unknown files Configure NSX Malware Prevention for east-west and north-south traffic NSX Intelligence and NSX NDR Describe NSX Intelligence and its use cases Explain NSX Intelligence visualization, recommendation, and network traffic analysis capabilities Describe NSX NDR and its use cases Explain the architecture of NSX NDR in NSX Describe the visualization capabilities of NSX NDR Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware NSX for Intrinsic Security [V4.x] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware NSX for Intrinsic Security [V4.x] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Learn how to plan, implement and manage the impact of change. The most comprehensive, concise and impactful 6 weeks online course available. 14 CPD Credits & CMI Certificate of Recognition Duration: 6 weeks starting immediately Suitable for: All levels of seniority Language: English Effort: 13 hours of self-paced online learning Award: 14 CPD Credits & CMI Certificate of Recognition  Accreditors: CMI, FMLM, CPD Certification Service  Content format: Videos with optional reading  Assessment Method: Multiple choice, instant result. Retake if required. In total there are 16 video courses to watch. This includes 7 CPD accredited courses that require you to complete a multiple choice assessment to confirm your understanding of the topic. A pass mark of 70% is required and this can be re-taken as many times as required. Optional reading and audio book resources are provided to enable you to explore a topic deeper if required. The content of the course is of the highest global standard and has been created by MIT Sloan Management Review. Our learning platform, called Skillsoft Percipio, provides a stunning learning experience. Key learning areas: Leading innovation Understanding change Leading with strategic thinking Building and leading teams Building trust Leading through change Strategic thinking Managing virtual teams On completion of this course, you will receive: A certificate stating 14 CPD Credits- Awarded by the CPD Certification Service A Certificate of Recognition from the prestigious Chartered Management Institute (CMI) Chartered Management Institute Affiliate membership for 1 year A digital badge to share on LinkedIn and add to your resume Your official CPD Certificate Your official CMI Certificate You will also be awarded the following additional benefits: Chartered Management Institute alumni network access for 1 year Access to Chartered Management Institute networking and learning events for 1 year World leading content supported by cutting edge technology. Made for healthcare professionals.    Did you know that this course can be covered by the NHS study budget? The study budget covers: Courses and education activities to support you achieving the curriculum Courses to help you prepare for postgraduate exams Discretionary courses that add value to you individually and support the wider system To access the study budget you should discuss this with your educational supervisor or line manager. To help you with this process, view our example study budget application letter here.

Myers-Briggs Theory and Test With regards to the complexities of people, one considers character being the greatest separation. It is intuition to sort our environmental factors to more readily get things. Clinician for quite a long time have been endeavoring to do exactly that with characters and their numerous characteristics. Be that as it may, how would they figure out how to precisely figure out who has what characteristics? This is the place where hypotheses and testing techniques, for example, the Myers-Briggs proves to be useful. The individuals who set aside the effort to comprehend what they Myers-Briggs test and hypothesis are acquire a more profound comprehension of individuals, themselves and how tests can be utilized as a solid mental instrument. In the event that you are keen on digging into the profundity of your own character, at that point it never damages to begin with the most effortless test - the Myers-Briggs test. In this course you will find out about every part of the Myers-Briggs test and other related tests. What You Will Learn with This Course: The Myers-Briggs hypothesis and test, just as different kinds of psychometric tests The psychometric test announcing techniques The character consequences of the Myers-Briggs test and how they can be applied The polarities utilized in the Myers-Briggs test and hypothesis and the impediments of this test/hypothesis The Benefits of Taking This Course: You will study psychometric testing and how these tests are utilized as mental evaluation instruments You will get familiar with your own character type and how to precisely do your own self-detailing You will actually want to acquire trust in yourself by understanding your qualities and shortcomings You will actually want to accomplish a more profound comprehension of individuals and their various characters

Mentoring and Coaching Skills Tutors and mentors are significant with regards to developing one's certainty and abilities in pretty much any calling. These specialists give present moment and long haul direction all through the learning interaction. The most amazing aspect of everything isn't everybody must be a mentor or coach to utilize these abilities. Nonetheless, not every person has great tutoring or training potential. This is the place where setting aside the effort to consummate your training and coaching abilities can help you hang out throughout everyday life and at work. For the individuals who decide to set aside the effort to find out about these pivotal abilities frequently advantage from having a superior comprehension of individuals, how to pass on information in a functioning learning climate and help individuals assemble themselves and flourish. While there are numerous ways one can help manage individuals, they will in general zero in on specific parts of help. With this course, you will study tutoring and training alongside other related callings. You Will Learn: About the various sorts of occupations identified with instructing and tutoring and how they contrast from mentors and guides About the contrasts between training abilities and tutoring abilities About the various sorts of mentors and guides More about the various degrees of affirmation for instructing and tutoring abilities, just as other possible necessities to turn into a mentor or coach The Benefits of Taking This Course: You will acquire a more profound comprehension of what a mentor and tutor do and how they help individuals You will find out about new abilities that can help improve different everyday issues, including connections You will acquire abilities that can help you work in administrative jobs and other related positions that require great initiative, instructing and coaching abilities You will acquire trust in yourself and build up a superior comprehension of individuals

Caring for Your Customers' Needs Certificate Clients are fulfilled just when a business lives up to their desires. Clients commonly trust that an organization will tune in to their assessments and input, resolve their questions and give a scope of items that will address their issues. In any case, giving predictable client support and addressing client needs isn't generally clear. In this course, you will gain proficiency with the down to earth steps you can take that will empower you to work with your clients and fabricate a relationship that will guarantee their unwaveringness to your business. You Will Learn: Why immediate, customized client assistance will help your business stand apart from the rest Why you need to investigate your clients' requirements and assumptions The devices and methods you can use to find your clients' thought processes and assumptions Instructions to comprehend a customer's viewpoint and request their suppositions on your items and administrations The most effective method to support and reward customer steadfastness Advantages of Taking This Course: On the off chance that you own or maintain a business, this course will assist you with separating yourself from your rivals by offering an extraordinary client experience On the off chance that you work in client care, this course will assist you with understanding what your client needs and how to determine their interests In the event that you work in an advertising or deals job, this course will assist you with creating business by discovering what your clients need and clarifying how your items and administrations can help them On the off chance that you are answerable for managing center gatherings, this course will assist you with posing helpful inquiries that will ensure significant input from customers

Overseeing Classroom Behavior Figuring out how to oversee homeroom conduct is fundamental for everybody engaged with the instructive interaction, including guardians and school chairmen, and is particularly significant for educators of all age bunches in an instructive foundation. This course covers all you will at any point require to know in regards to guaranteeing a very much run and bother free homeroom, which is profoundly helpful for learning and creating incredible understudies. You'll have the option to comprehend youngsters' conduct on psychodynamic, intellectual and natural levels and build up an appropriate relationship with understudies through showing others how its done and having a profound association with them. From the standards and schedules, to guarantee an all around run and polite class to managing issues utilizing the profoundly acclaimed ABC chart and numerous other proactive and responsive methods, this course covers all you'll at any point require to know with respect to overseeing homeroom conduct! What You Will Learn: The most effective method to comprehend the root mental, natural and actual parts of kids' conduct The various standards and schedules you need to set up in the homeroom, to guarantee a trained and intelligent climate The most effective method to build up a solid relationship with every understudy, by setting a genuine model and interfacing with them on their level Managing issues utilizing the ABC graph and other exceptionally successful proactive and receptive procedures The Benefits of Taking This Course: Further your present showing profession and open up new freedoms all throughout the planet Improve your odds of finding the showing position you had always wanted, by showing a more profound information on study hall the executives in interviews Gain the trust and backing of your understudies, and appreciate each second in the homeroom Try not to make mental or passionate harm youngsters, by connecting mistakenly with them