Coaching & Mentoring course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Coaching & Mentoring. Our course starts with the basics of Coaching & Mentoring and gradually progresses towards advanced topics. Therefore, each lesson of this Coaching & Mentoring is intuitive and easy to understand. So, stand out in the job market by completing the Coaching & Mentoring course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Coaching & Mentoring course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Coaching & Mentoring Curriculum Breakdown of the Coaching & Mentoring Course Module 01: Introduction to Personal Development Coach Module 02: Introduction to Coaching and Mentoring Module 03: Aspects of Coaching and Mentoring Module 04: Ethical Aspects of Coaching and Mentoring Module 05: Fundamental Qualities of a Coach Module 06: Life Coaching Methods Module 07: Understanding Spiritual Life Coaching Module 08: Key Themes of NLP Module 09: Cognitive Behavioural Therapy Module 10: Effective Communication Skills Module 11: Personal Skills Module 12: Management Skills Module 13: Time Management Module 14: Organisational Skills Module 15: Improvement of Presentation Skills Module 16: Motivation and Mindset Module 17: Visualising Whole Life Goals Module 18: Development of Personality Module 19: Setting Up as a Coach CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Coaching & Mentoring course. Requirements To enrol in this Coaching & Mentoring course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Coaching & Mentoring. Life Coach: £25,000 to £50,000 per year Career Coach: £30,000 to £55,000 per year Executive Coach: £40,000 to £70,000 per year Business Mentor: £35,000 to £60,000 per year Health and Wellness Coach: £25,000 to £45,000 per year Personal Development Trainer: £30,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Boost Your Career By Enrolling On This Course To Get Through Challenging Moments! Hurry Up!! Get Free 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPD Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Course 1: Diploma in Epidemiology at QLS Level 4 10 Additional CPDQS Accredited Premium Courses - Course 1: Epidemic and Pandemic Disease Awareness Course 2: Public Health Course 3: Legionella Management Course 4: Infection Control Course Course 5: Paramedicine Study Course 6: Nutrition: Boosting Immunity System Course 7:Herbal Remedies for Cold and Flu Course 8: Health and Fitness: Diet and Workout Course 9: Clinical Observations Skills Course 10: First Aid Trainer Course Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course supports your professional growth with Quality Licence Scheme endorsement, as well as CPD accreditation. You'll be able to practice on your own time and at your own speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a Free Student ID card, which is included in the bundle price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also the answers to all of your questions. The course materials are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPD to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Our bundle's learning materials have an engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this bundle and take a step toward a brighter future! *** Course Curriculum: *** The Bundle has the following curriculum: Course 1: Diploma in Epidemiology at QLS Level 4 Module 1: Understanding Epidemiology Module 2: Principles of Epidemiology Module 3: Study Design Module 4: Disease Occurrence Module 5: Variation in Disease by Time, Place, and Person Module 6: Epidemics and Outbreaks Module 7: Measures of Risk and Disease Prevention Module 8: Measures of Disease Frequency Module 9: Role of Epidemiology in Public Health Module 10: The Epidemiological Concept of Population What is the Epidemiology Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Bundle Right for You? The Epidemiology package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study the Epidemiology package and expand your professional skillset! Requirements The Epidemiology Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this bundle without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish the bundle package at your own speed. Career path The Epidemiology bundle course aims to help you get the job or even the long-awaited promotion of your dreams. With the support and guidance of our Epidemiology package, you will learn the skills and knowledge that are important to your career. Certificates Diploma in Epidemiology at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After completing the Epidemiology Bundle, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPD 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Certificate Accredited by CPD Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD.
Description: Engage people and enable access to topics that are normally dry as a bone! 'Visual Storytelling' brings your complex topics alive. This Visual Storytelling Training is designed for you, if you are trainer and want to develop your training skills stronger, more memorable, and more engaging for learners by using visual storytelling and graphical techniques to create better learning experiences that lead to better retention. By this Visual Storytelling Training you will learn to describe how storyboarding leads to better training results, how to design training that uses storytelling to make memorable, compelling, and relevant to the audience, and much more. Learning Outcomes: Narrate the way storyboarding switches on to better training results Execute storyboarding methods to generate a strong basis for training Plan designs for training applying storytelling so that it becomes memorable, persuasive, as well as rightly applicable for the audience Assess technology tools to help determine the steps that will produce the best learning experience required for ample training Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Visual Storytelling Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Visual Storytelling Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:05:00 How Storytelling Can Boost Your Training Power 00:30:00 The Elements of a Powerful Story 00:45:00 Storyboarding Techniques 00:30:00 Bringing the Story to Life 00:30:00 Tools and Technology 00:15:00 Final Exam Final Exam- Visual Storytelling Training 00:20:00 Mock Exam Mock Exam- Visual Storytelling Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
From downloading and installing to creating beautiful dashboards, this course takes you through all the essential concepts of the MicroStrategy Desktop application. You will learn to import data from Excel and transform this data into appealing charts, filters, and graphs that are easy to understand.
Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results. This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques. Course Syllabus The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following: Module One Understanding the Customer The importance of good customer care Selling vs. selling attitude The reasons people buy Adopting a positive approach Module Two Self-Awareness Understanding your selling style Adapting your selling style to your customer Understanding your customers buying style Module Three Effective Communication and Rapport Building Why does communication need to be effective? Actively listening to your customers' needs Right question at the right time The impact of positive and emotive language Module Four Taking a Consultative Approach Different styles of selling Taking a consultative approach to selling Preparation techniques Buyer behaviour and motivation A selling approach to match the buyers mind Module Five Presenting the Solution Selling the benefits Sales tool kit Unique sales points Advanced questioning techniques Module Six Gaining Commitment Recognising and acting upon buying signals Dealing with customers concerns No means no? How to cope in stressful situations Module Seven Confirming the Sale Confirming or closing? Effective confirming techniques Going the extra mile Benefits For you as an individual This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed. For an employer The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact. What will I learn? By the end of the course, participants will be able to: Appreciate the need for preparation before a sales appointment Effectively identify and meet needs with advanced questioning techniques Identify verbal and non-verbal buying signals Construct professional answers to questions and possible objections Present your products and/or services with the buyer in mind Identify and use a selling style appropriate to capture the buyer's attention Recognise and overcome major objection types How to apply effective confirmation techniques with the buyer in mind Real Play Option We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the actor, the other with the trainer. Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied. The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) - not the performers. Scheduled Courses This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.
Are you dissatisfied with your current earnings? Want to develop productive habits and earn more? Join this course to shed all the superstitions you have about money and boost your earning power. This Mind Body Medicine - Attract Wealth course will help you to connect your conscious inner self to your subconscious mind. This short course will enable you to bring a perfect balance between your mind and body. You will feel all the positive energy that is required to be a successful person in terms of health, wealth and mental peace. It is a short but useful course that will provide you with a step-by-step guideline to reprogram the way you think and feel. You will understand your impulses better and will become a stronger person psychologically. The course will provide you with the secret recipe for gaining success and wealth, and can be accessed from any device with an internet connection. What you'll learn Helps you to reengineer your thought patterns Allows you to develop positive habits to boost your earning power Trains you to banish negative thoughts and practices Helps you to master the law of attraction Teaches you to organise your finances more efficiently Learn from 40 minutes of expert audiovisual video lessons Get extra guidance with downloadable resources Gain an internationally-recognised certificate upon completion Experience high-quality e-Learning with our top-class trainer Bring out the best in yourself in your professional and personal life Requirements No previous experience is required as full details will be provided throughout the course Who this course is for: This course has been created for students of 'All Levels' Introduction Introduction FREE 00:03:00 Brain Training Brain Training Coverpage 00:02:00 One Brain or Two? 00:02:00 Left Brain/Right Brain Functions 00:02:00 Left Brain/Right Brain Communication 00:01:00 The Subconscious Mind The Subconscious Mind Coverpage 00:02:00 Understanding Our Subconscious Mind 00:02:00 The Homeostatic Impulse 00:02:00 How Habits Affect Us How Habits Affect Us Coverpage 00:02:00 The Power of Habit 00:02:00 New Habit Pattern Development 00:02:00 Self Discipline 00:01:00 The Importance of Optimism 00:02:00 Affirmations Affirmations Coverpage 00:02:00 Why Affirmations Work 00:02:00 How to Use Affirmations 00:02:00 Attract Wealth Technique Attract Wealth Technique Coverpage 00:02:00 The Secret to Riches 00:02:00 The Proven Method 00:02:00 Important Key Points 00:02:00 How to Perform the Technique 00:01:00 Example Statements 00:01:00
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
Emergency First Aid at Work covering the full HSE syllabus Suitable for people with English as a Second Language and equivalent to 6 hours CPD This course is designed to give you the theoretical knowledge (and a lot more) needed to accompany the Emergency First Aid at Work 6 hour First Aid course. This is a convenient and easy way for businesses requiring an Appointed Person qualification to become First Aid compliant. This course is also an excellent annual refresher for the fully regulated FAW and EFAW courses to ensure you remain HSE compliant. This course is an excellent First Aid Training package for those with English as a Second Language to prepare themselves to pass a practical first aid course. The content also serves as an ideal annual refresher covering the full HSE syllabus plus head injuries, heart attack, asthma and much more. This course fulfils all the criteria for Appointed Person First Aid training, however a practical course is required in order to comply with the HSE requirements to be a First Aider. The course consists of illustrated step by step directions, flow charts, diagrams, videos and short test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and on completion you will be able to print your Certificate. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The Author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the Author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, Qualified Nurse, First Aid Trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course Contents: Action in an emergency Keep yourself safe Priorities of Treatment Preparing for an emergency Helpful information What to put in your First Aid kit Information to give the Emergency Services Role of the First Aider The Primary Survey – How to help in an Emergency Danger Response Airway Breathing Unresponsive and Breathing Recovery Position How to put someone into the Recovery position How to put a baby into the recovery position Secondary Survey Heart Attack and Angina Unconscious and not breathing Resuscitation Resuscitation – Child Resuscitating a Baby Hygiene during CPR Compression only Resuscitation Breathing Problems Choking How to help a Choking adult How to help a choking child How to help a choking baby Asthma What causes asthma How to help in an asthma attack Management of Asthma in a child care setting Panic Attacks and hyperventilation Anaphylactic Shock Wounds and bleeding How to treat a bleeding wound Dressings Embedded objects How much blood can you afford to lose? Shock Treatment of Shock Symptoms of Shock Knocked out teeth Internal Bleeding Amputated parts Eye injuries Nose bleeds Objects in nose Objects in ears Types of Wounds Fainting Burns Poisoning Breaks, Sprains and Dislocations How do you know if they have broken a bone? Treatment for soft tissue injuries or possible closed fractures Types of Fractures When to call an ambulance Dislocation Bandaging Slings Head Injuries Spinal Injuries Spinal Injury Basics Log rolling someone into recovery position Major Crush injury – 15 minute rule Fitting / Seizures / Convulsions Medical conditions Useful advice Accident forms Final Lesson, Quiz and Certificate