621 Trainer courses delivered Live Online

This Dementia Train the Trainer course is run over 2 days, you will learn about the subject and know how to teach About this event Understanding dementia Common types of dementia How the brain is affected Causes and symptoms Person centred care Communication Learning about the persons past Care planning The role of friends and relatives Building relationships Equality and diversity in dementia Recognise and help prevent abuse Non-verbal communication Event lasts 1 day 7 hours Understanding dementia Common types of dementia How the brain is affected Causes and symptoms Person centred care Communication Learning about the persons past Care planning The role of friends and relatives Building relationships Equality and diversity in dementia Recognise and help prevent abuse Non-verbal communication

At some point in your life you will have attended a training course or workshop, but what happens when you are asked to deliver one? Some people relish the opportunity while others are challenged by it. Whatever you feel about training others, it is a skill that is admired and can be studied and learned. With the trainer you will be learning the techniques, skills and understanding you need and you will have the chance to deliver a short training session to others, receive feedback and having the confidence to deliver it for real in your job. The training will comprise one day followed by a half day when all those able to attend will deliver and have feedback on a 20 minute training activity. To be able to create and maintain an environment conducive to learning and engagement To understand basic learning theory and practice and the difference between training, facilitating and learning To understand how adults learn and how to apply it as a trainer To be able to plan and deliver a training activity using the appropriate set of skills and behaviours To be able to review and evaluate learning and identify how outcomes are met To manage the learning process and the participant engagement in the training environment To be able to present effectively and appropriately to a variety of audiences To deliver and receive feedback on a short delivered training activity with peers To review and evaluate learning and have an action plan to take back and put into practice DAY ONE (full-day) 1 Welcome, housekeeping, how the day will be run Introductions (and making the most of them) Warm up - breaking the ice followed by review and feedback Creating an environment conducive to learning and engagement; managing expectations well as a trainer Group task with feedback and review in plenary 2 What is training and how do adults learn? Trainer input: David Kolb's Learning Cycle Group tasks 3 How to plan a session and what to include - trainer input Starting at the end and working backwards Linking outcomes to purposeful activities Practice task and planning time for day two using a template 4 The skills and behaviours of a brilliant trainer Modelling skills and behaviours Creative task and discussion 5 Mini reviewing task De-brief - using reviewing in training 6 How to manage the process Trainer input followed by practice Paying conscious attention to language (verbal and non verbal), feelings and responses in the room and managing yourself as a trainer 7 The trainer's toolkit #1 Key tools, materials and templates Choosing different tools and approaches with different audiences Know your audience 8 The trainer's toolkit #2 Key tools, materials and templates continued Addressing trainer good practice 9 Review, evaluation and action planning activities Why and what should we be evaluating and why it's important Action planning task Group review task DAY TWO (half-day) The day will comprise a series of 30 minute timed sessions where each delegate will present and deliver a training activity with the group. The training activity will be prepared and planned in advance and will take 20 minutes (+ or - 2 minutes) to deliver in real time. This will be followed by review and feedback from the trainer and peers to complete the total of 30 minutes as a time slot. Reiteration of the task and discussion can take place with the trainer if needed, and there is time included in Day One to support the training planning.

Develop more advanced training skills such as expert presentation, facilitation and coaching skills. Course overview Duration: 2 days (13 hours) This workshop is for people who want to take their personal skills as a trainer to the next level. It builds on the Underscore Level 1 Train the Trainer course.  In this Level 2 course delegates will develop more advanced training skills such as expert presentation, facilitation and coaching skills. In the modern world learning is often delivered in blended learning formats and this course will introduce delegates to the challenges of blended learning and how to introduce a range of delivery methods into programmes. Attendees will learn how to write more complex learning plans and integrate different methods and media into their plans. Objectives  By the end of the course you will be able to: Describe your Personal Training Style Explain how personality affects communication styles Use techniques to read delegates and adapt communications for greater impact Recognise the ‘games people play’ and how to deal with difficult behaviour Use techniques to establish credibility and enhance your reputation Identify the right approach to take when faced with a range of challenges Use advanced Presentation Skills Use facilitation and coaching skills for experiential workshops Use modern Training Methods and Media Deliver memorable training Note: Delegates attending this programme will be asked to complete an online psychometric in advance of attending the programme in order to help understand personal training styles Content Understanding your Personal Training Style Receive feedback from online Psychometric Understand personal training styles Understand personal communication and working style Understand the impact this has on audience Learn how to adapt your style for greater impact Growing your reputation as a trainer Your Training Persona Training Confidence Training Reputation Trainer Brand Understand the ‘Games People Play’ An introduction to Transactional Analysis (TA) for Trainers Using TA to:Contract for learningUnderstand Trainee AudienceUnderstand interpersonal stylesUnderstand working and thinking stylesWorking in groupsCreativity and innovation Developing deeper Trainer Skills Presentation Magic – making your presentations more effective Facilitation skills for workshops Coaching skills for classrooms and virtual training Delivering experiential workshops Modern Training Methods and Media Incorporating blended learning into your programmes Using Social Learning Using Videos Using Virtual Tools Using CBT and e-learning Pre-course work 1: Complete and online Psychometric Pre-course work 2: Deliver and record a 5-10-minute training session in your workplace on your phone and bring it with you Note: there is an option to have addition 1 hour coaching for delegates to support workplace learning after the course.

To make the drastic carbon reductions that are needed around the world, we need a global population that is educated, engaged and empowered to make the necessary changes. That’s why we believe Carbon Literacy training is so important – and why we need a multitude of trainers to deliver it. The Lighthouse Carbon Literacy - Train the Trainer course is designed to prepare you for delivering Carbon Literacy training, and support you on your journey to becoming a Carbon Literacy Trainer (CLT). Train the Trainer is normally delivered online to cohorts of up to 6 learners. Course timetable:  Tuesday 4 June: 9 - 12:30 Friday 7 June: 9 - 12:30 Friday 14 June: 9 - 12:30 Learners can arrive from 8:45am onwards. What we provide: Three half days of interactive workshops Facilitated peer learning amongst a small group Guided self-study and resources Guidance to inform your road to becoming a certified Trainer Skills for creating your own Carbon Literacy course A practical and hands-on approach to Carbon Literacy training 1:1 follow up coaching session Private LinkedIn Group. What you commit to: Attend and engage in training workshops Complete all self-study and homework Complete and submit Trainer evidence to the Carbon Literacy Project. Course requirements: The Lighthouse Train the Trainer course is designed to develop confidence, understanding and training skills in learners who already have a level of understanding of carbon and some experience of delivering training. Before commencing this course, learners should: Have experience of delivering training Have completed a Carbon Literacy training course Have worked with business in some capacity Aspire to deliver Carbon Literacy training either internally within the business they work in, or externally to other businesses. Why Lighthouse? Lighthouse has a proven track record of working with businesses to deliver sustainability improvements, from building circularity into business models to reducing carbon impacts. Last year we trained more than 700 employees from companies including Beko plc; Silent Night; Boston Scientific and PZ Cussons. Our course is fast-paced, informative and action-focused. Price: £750 + VAT. And if these dates don't suit you... If you want to book a course for your employees or discuss the design of a bespoke course, contact hello@lighthouse-sustainability.co.uk.

To make the drastic carbon reductions that are needed around the world, we need a global population that is educated, engaged and empowered to make the necessary changes. That’s why we believe Carbon Literacy training is so important – and why we need a multitude of trainers to deliver it. The Lighthouse Carbon Literacy - Train the Trainer course is designed to prepare you for delivering Carbon Literacy training, and support you on your journey to becoming a Carbon Literacy Trainer (CLT). Train the Trainer is normally delivered online to cohorts of up to 6 learners. Course timetable:  Wednesday 10 April: 9 - 12:30 Wednesday 17 April: 9 - 12:30 Thursday 25 April: 9 - 12:30 Learners can arrive from 8:45am onwards. What we provide: Three half days of interactive workshops Facilitated peer learning amongst a small group Guided self-study and resources Guidance to inform your road to becoming a certified Trainer Skills for creating your own Carbon Literacy course A practical and hands-on approach to Carbon Literacy training 1:1 follow up coaching session Private LinkedIn Group. What you commit to: Attend and engage in training workshops Complete all self-study and homework Complete and submit Trainer evidence to the Carbon Literacy Project. Course requirements: The Lighthouse Train the Trainer course is designed to develop confidence, understanding and training skills in learners who already have a level of understanding of carbon and some experience of delivering training. Before commencing this course, learners should: Have experience of delivering training Have completed a Carbon Literacy training course Have worked with business in some capacity Aspire to deliver Carbon Literacy training either internally within the business they work in, or externally to other businesses. Why Lighthouse? Lighthouse has a proven track record of working with businesses to deliver sustainability improvements, from building circularity into business models to reducing carbon impacts. Last year we trained more than 700 employees from companies including Beko plc; Silent Night; Boston Scientific and PZ Cussons. Our course is fast-paced, informative and action-focused. Price: £750 + VAT. And if these dates don't suit you... If you want to book a course for your employees or discuss the design of a bespoke course, contact hello@lighthouse-sustainability.co.uk.

To make the drastic carbon reductions that are needed around the world, we need a global population that is educated, engaged and empowered to make the necessary changes. That’s why we believe Carbon Literacy training is so important – and why we need a multitude of trainers to deliver it. The Lighthouse Carbon Literacy - Train the Trainer course is designed to prepare you for delivering Carbon Literacy training, and support you on your journey to becoming a Carbon Literacy Trainer (CLT). Train the Trainer is normally delivered online to cohorts of up to 6 learners. Course timetable:  Tuesday 12 March: 9 - 12:30 Friday 15 March: 9 - 12:30 Friday 22 March: 9 - 12:30 Learners can arrive from 8:45am onwards. What we provide: Three half days of interactive workshops Facilitated peer learning amongst a small group Guided self-study and resources Guidance to inform your road to becoming a certified Trainer Skills for creating your own Carbon Literacy course A practical and hands-on approach to Carbon Literacy training 1:1 follow up coaching session Private LinkedIn Group. What you commit to: Attend and engage in training workshops Complete all self-study and homework Complete and submit Trainer evidence to the Carbon Literacy Project. Course requirements: The Lighthouse Train the Trainer course is designed to develop confidence, understanding and training skills in learners who already have a level of understanding of carbon and some experience of delivering training. Before commencing this course, learners should: Have experience of delivering training Have completed a Carbon Literacy training course Have worked with business in some capacity Aspire to deliver Carbon Literacy training either internally within the business they work in, or externally to other businesses. Why Lighthouse? Lighthouse has a proven track record of working with businesses to deliver sustainability improvements, from building circularity into business models to reducing carbon impacts. Last year we trained more than 700 employees from companies including Beko plc; Silent Night; Boston Scientific and PZ Cussons. Our course is fast-paced, informative and action-focused. Price: £750 + VAT. And if these dates don't suit you... If you want to book a course for your employees or discuss the design of a bespoke course, contact hello@lighthouse-sustainability.co.uk.

Training - Grants Fundraising: preparing and prospecting Session aimed at charitable trusts, foundations and grants fundraisers FREE for HIGN members | £25 for non-members THIS SESSION WILL NOT BE RECORDED Capacity capped at 50 sign-ups. We will operate a waiting list if we reach this number, and may ask hospices with more than one sign-up to release places. Grants are the most significant source of income for small charities, but what are the key elements underlying a successful grants income stream? In this session we look at those foundational criteria essential to setting your organisation up for a win and tips how to find the best grants. This session is less appropriate for those with mature grant funding programmes. By the end of this session, we aim for you to: · Gain insight into the overall process of grants funding · Understand what fundraisers need to know before writing applications · See how to cost effectively find funders David describes himself as a “product of small charities”. A service user as a child, volunteer since his teenage years and now is helping to payback through training, mentoring and consultancy projects. He started a ranging career in fundraising in 2006, before maturing into a training and consultancy role with small charities some 12 years later. In early 2022, David joined the FSI and re-built their partnership training programme, carrying it forward in his own style with Triceratops Training after the closure of the previous charity. Most of our associate trainers, like David, were also training or consultancy associates for the FSI, NCVO, Lloyds Bank Foundation or DSC. David currently leads training programmes with Battersea Dogs & Cats Home, several funders, CVS and other sector infrastructure organisations across the UK.

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Elevate your skills in designing, delivering and evaluating engaging and interactive training that will leave a lasting impact on your team or organisation Course overview Duration: 2 days (13 hours) This Train the Trainer workshop will enable you to gain valuable insights and practice helping you to feel more comfortable and confident delivering training sessions. We will look at some training best practice tools and techniques to ensure you can deliver the learning outcomes required. The workshop covers the training cycle but focuses heavily on interactive and practical training techniques to bring learning to life for participants. There will be opportunities to practice delivery of real work-based training and receive feedback on delivery style. Objectives  By the end of the course you will be able to: Explain Kolb’s model of how adults learn Describe the 4 key learning styles and how to engage people with different learning styles Apply the training cycle to plan, design, deliver and evaluate your training Write SMART training objectives Use and select a variety of methods to make your training interactive, engaging and effective Describe ways to deal with difficult participants or situations that may arise Apply your training skills to deliver structured training sessions with more competence and confidence Content The Training Cycle Assessing needs Planning and preparing Implementing training Reviewing Assessing Assessing Needs Understanding the task Assessing the learner’s current ability Identifying the gap Planning and Preparing Having clear outcomes in mind What people learn: o Knowledge o Skill o Understanding How people learn: preferences and learning styles and methods suitable for each Planning a programme Planning a session – a systematic approach Assessing risk Writing and using SOPs in training Key Skills for Effective Training Explanation and Demonstration Questioning and Listening Observation and Feedback Facilitation and Debriefing skills Coaching Using questioning, listening and feedback to help learners solve problems and develop confidence Evaluation and Assessment How to measure reactions and participant satisfaction Use of tests and assessments to measure learning Organisational measures of learning transfer Leverage You will have the opportunity to deliver two training sessions on this programme and gain valuable feedback to support you in your ongoing training delivery. Participants are required to prepare a 15 minute training session. This can be something you have delivered before or something you’ve created for the course. Please prepare and include any visual aids you would usually use when speaking and bring them with you, f possible, please also bring your smart phone (with camera, and memory capacity for a short video clip to be added), and headphones.

Elite EA/PA Forum We are delighted to announce that the Elite EA/PA Forum for Australia & New Zealand will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant – The key to retaining your role & the difference between being ‘helpful’ and being ‘heard’ Self-Advocacy as a Career Growth Strategy – The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde – Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 years’ experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a recognised member of the World Administrators Alliance and a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Ruth is also a certified fitness and wellness coach, passionate about helping Assistants achieve long-term career fulfilment through intentional development and well-being. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australia’s leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. Holly Clareburt Hollie Clareburt is an experienced Executive Assistant, currently supporting the Managing Director of Microsoft New Zealand and the Chief Partner Officer. Known for her professionalism and discretion, she excels in providing high-level support in fast-paced, executive environments. Prior to Microsoft, Hollie was Executive Assistant to the Chief of Corporate & Enterprise Systems at BECA, and previously supported the CEO at SKY News New Zealand. Her career reflects a strong track record of reliability, organisation, and executive partnership. Liv Wilson With over 20 years of experience across banking, government, creative industries, and global tech, Liv has supported senior leaders at companies including LinkedIn and Slack. She brings a strategic lens to the business support function, with deep expertise in operations, leadership enablement, and organisational effectiveness. As a passionate advocate for elevating the role of Executive Assistants, Liv has led women’s networks, championed DEI and social impact initiatives, and continues to push for recognition of business support as a critical driver of business success. She is currently working on her side hustle business - collaborating with executives, entrepreneurs, and small business owners to amplify their impact by removing operational barriers, optimising systems, and unlocking their capacity to lead and grow. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities, along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑