Course curriculum Week 1: Understanding Negative Thoughts Introduction from Simon Lee Maryan Day 1: Introduction to the Challenge Day 1.1: Fasting Day 1.2: Cold Water Exposure Day 2: Identifying Negative Thought Patterns Day 3: Effects of Negative Thinking Day 4: Journaling for Self-Awareness Day 5: Cognitive Restructuring Day 6: Practicing Mindfulness Day 7: Weekly Reflection Day 1.2.1: Leading From the Front 2 Week 2: Managing Stress Day 8: Understanding Stress Day 9: Effects of Stress on the Body Day 10: Stress Reduction Techniques Day 11: Time Management and Stress Day 12: Stress-Reducing Habits Day 13: Emotional Regulation and Psychological Resilience Day 14: Weekly Reflection 3 Week 3: Combating Fatigue Day 15: Understanding Fatigue Day 16: Effects of Fatigue Day 17: Circadian Rhythm and Good Sleep Hygiene Day 18: Energy-Boosting Nutrition and Psychological Resilience Day 19: Physical Activity for Energy Day 20: Mindfulness for Fatigue Management Day 21: Weekly Reflection 4 Week 4: Maintaining Positivity Day 22: Building Positive Habits Day 23: Gratitude and Positivity Day 24: Positive Affirmations Day 25: Social Support and Positivity Day 26: Resilience and Positivity Day 27: Final Reflection End of Challenge Reflective Feedback Day 28: Recap and Celebration Day 29: Your Next Steps Day 30: Additional Resources 5 Bonus Resources An Interview About Some of My Experiences
Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Our business course will help you turn your dreams into reality! This Business course is ideal for advancing your career if you're trying to grow your company or looking for a new business to get into. You can succeed significantly in your business operations if you have the appropriate information and abilities. Our Business course can give you the skills you need to move forward, whether you run a start-up, a small firm, or a major organization. You can acquire the knowledge and abilities that will enable you to boost your earnings and expand your firm from marketing and sales to accounting and finance. The course modules will provide you with the necessary decision-making skills, empowering you to be more confident when selecting the best options for your company. In addition, you will discover the most current strategies and tactics to keep one step ahead of the competition. So don't waste your time anymore. Enrol in our Business course today! This Business Training Bundle Consists of the following Premium courses: Course 01: Business Management Advanced Diploma Course 02: Business Law Course 03: Sales: Psychology of Customers Course 04: Logistic Management Course 05: Level 3 Tax Accounting Course 06: Marketing Fundamentals Course 07: Business Branding Course 08: Ecommerce Management Course 09: Budgeting and Forecasting Course 10: Compliance & Business Risk Management Course 11: Business Writing Diploma Learning Outcomes Gain the capacity to design and carry out successful business plans. Have a basic understanding of accounting and financial analysis in business. Examine the ethical and legal ramifications of conducting business. Recognise the significance of marketing in creating a successful company. Assess how current economic developments are affecting corporate operations. Learn efficient communication techniques that can be used in a professional situation. Make use of technology to make business operations more effective. Identify and put into practice the best methods for controlling resources and people. So enrol now in this Business Training Bundle to advance your career! Curriculum of Business Management 01: Introduction to Business Management 02: Operations Management 03: Introduction to Business Analysis 04: Strategic Analysis and Product Scope 05: Project Management 06: Business Development and Succession Planning 07: Business Process Management 08: Planning & Forecasting Operations 09: Performance Management 10: Management of Cash and Credit 11: Managing Risk and Recovery 12: Quality Management 13: Communication Skills 14: Business Environment 15: Organisational Skills 16: Negotiation Techniques 17: Human Resource Management 18: Motivation and Counselling 19: Customer Service 20: Time Management 21: Conflict Management CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Career path Enrolling on this Bundle can lead you to the following career paths: Finance Advisor Finance Analyst Project Manager Analysis Chief Executive Officer (CEO) Director Entrepreneur Finance Assistant Finance Director Finance Associate And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Embark on a transformative journey with the 'Level 5 Diploma in Leadership and Management for Adult Care,' designed to sculpt the next generation of influential leaders and astute managers in the adult care sector. This comprehensive course, meticulously crafted, offers an in-depth exploration of both theoretical and practical aspects of leadership and management. Through its 24 diverse modules, learners will delve into the realms of management theories, high-performance team building, and effective communication skills. The course not only covers the foundational elements like understanding management principles and leadership theories but also ventures into specialised areas such as talent management, succession planning, and the intricacies of dealing with office politics. Additionally, it addresses the critical skills of time and stress management, crucial for thriving in fast-paced professional environments. The curriculum's unique blend of modules like 'Safeguarding in Adult Care' and 'Overcoming Barriers in Adult Care Settings' tailors specifically to the adult care industry, ensuring that graduates emerge as well-rounded, industry-ready professionals. Learning Outcomes Acquire a thorough understanding of both classical and contemporary leadership theories and their application in adult care settings. Develop the ability to build and sustain high-performing teams, along with mastering motivational strategies for employees. Gain proficiency in essential organisational skills, including managing change, negotiating effectively, and mastering time management. Enhance emotional intelligence and conflict management skills, pivotal for navigating complex interpersonal dynamics in a professional setting. Learn to strategically manage risks and uphold corporate responsibility and ethics in adult care leadership Why choose this Level 5 Diploma in Leadership and Management for Adult Care course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Level 5 Diploma in Leadership and Management for Adult Care course for? Individuals aiming to ascend to leadership positions in the adult care sector. Managers seeking to enhance their leadership capabilities and organisational effectiveness. Professionals in adult care who wish to refine their skills in managing teams and conflict. Aspiring leaders focused on developing robust communication and negotiation skills. Career-changers looking to enter the adult care industry with a solid foundation in management and leadership. Career path Care Home Manager: £30,000 - £45,000 Adult Care Services Coordinator: £25,000 - £35,000 Healthcare Administrator: £20,000 - £30,000 Senior Care Supervisor: £22,000 - £32,000 Clinical Services Manager: £35,000 - £50,000 Policy Advisor in Adult Care: £28,000 - £40,000 Prerequisites This Level 5 Diploma in Leadership and Management for Adult Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 5 Diploma in Leadership and Management for Adult Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:42:00 Module 02: Supporting Education in Adult Care Supporting Education in Adult Care 00:13:00 Module 03: Safeguarding in Adult Care Safeguarding in Adult Care 00:07:00 Module 04: Overcoming Barriers in Adult Care Settings Overcoming Barriers in Adult Care Settings 00:11:00 Module 05: Leadership Theories Leadership Theories 00:27:00 Module 06: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:17:00 Module 07 High Performance Teams High Performance Teams 00:34:00 Module 08: Motivating Employees Motivating Employees 00:28:00 Module 09: Organisational Skills Organisational Skills 00:28:00 Module 10: Talent Management Talent Management 00:39:00 Module 11: Succession Planning Succession Planning 00:26:00 Module 12: Business Process Management Business Process Management 00:30:00 Module 13: Communication Skills Communication Skills 00:29:00 Module 14: Negotiation Techniques Negotiation Techniques 00:17:00 Module 15 Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:24:00 Module 16: Managing Change Managing Change 00:24:00 Module 17: Time Management Time Management 00:39:00 Module 18: Stress Management Stress Management 00:17:00 Module 19: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:34:00 Module 20: Managing Conflict Managing Conflict 00:24:00 Module 21: Dealing with Office Politics Dealing with Office Politics 00:36:00 Module 22: Risk Management Risk Management 00:37:00 Module 23: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:16:00 Module 24:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 03:59:00 Microsoft PowerPoint 08:24:00 Assignment Assignment - Level 5 Diploma in Leadership and Management for Adult Care 00:00:00
Overview The People Management course will guide you through the principles of leadership and motivational strategies within a business environment. You will learn the responsibilities and ethics of being a good line manager and balancing the needs of the company and your colleagues. This program is the perfect boost for understanding how to manage people in the workplace and the importance of morale and incentives. You'll also explore trusted methods of recruitment, dealing with conflict, and providing good communication links for your team and colleagues. By enrolling in this course, you'll be taking the first steps in becoming an excellent and reputable team leader, who will gain the trust of all staff around them and become an aspirational role model in the organisation. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. Certification Upon successful completion of the course, you can instantly download your e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who is This course for? This training program is specifically crafted for those individuals who are in charge of a business team or aspire to become a line manager. It will also benefit those who work in human resources or have responsibilities for fellow employees. No previous experience is assumed or needed for the course content. Requirements There is no specific requirements for our People Management course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. The course requires a moderate Internet connection so it is possible to start learning with any type of Internet from anywhere at anytime without any limitations. Career Path When the program is finished, you will receive have certification to verify your knowledge gained and management potential. This will go a long way to secure people-facing jobs in any industry or business sector. Course Content Module 01: Introduction to Leadership Module 01: Introduction to Leadership 00:45:00 Module 02 : Inspiration and Leadership Module 02 : Inspiration and Leadership 00:30:00 Module 03: Setting Goals and Time Management Module 03: Setting Goals and Time Management 01:00:00 Module 04: Body Language and Effective Communication Module 04: Body Language and Effective Communication 00:45:00 Module 05: Self Esteem and Assertiveness Skills Module 05: Self Esteem and Assertiveness Skills 01:00:00 Module 06: Business Management Corporate Behaviour Module 06: Business Management Corporate Behaviour 00:45:00 Module 07: Meeting Management Module 07: Meeting Management 01:00:00 Module 08: Project Management Module 08: Project Management 01:00:00 Module 09: Risk Management Module 09: Risk Management 00:15:00 Module 10: Team Work Team Building Module 10: Team Work Team Building 00:45:00 Module 11: Performance Management Module 11: Performance Management 00:45:00 Module 12: Critical Thinking Implications for Leadership Module 12: Critical Thinking Implications for Leadership 00:45:00 Course Certification Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Register on the Leading and Managing Remote Team today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Leading and Managing Remote Team is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Leading and Managing Remote Team Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Leading and Managing Remote Team, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Remote Team Management Introduction to Remote Team Management 00:49:00 Module 02: Leading a Team as a Remote Team Manager Leading a Team as a Remote Team Manager 00:43:00 Module 03: Decision Making and Accountability Decision Making and Accountability 00:29:00 Module 04: Building High Performing Teams Building High Performing Teams 00:39:00 Module 05: The Fundamentals of Managing Remote Teams The Fundamentals of Managing Remote Teams 00:25:00 Module 06: Building and Maintaining Trust with Remote Teams Building and Maintaining Trust with Remote Teams 00:33:00 Module 07: Time Management Time Management 00:29:00 Module 08: Advantages of Remote Teams Advantages of Remote Teams 00:30:00 Module 09: Challenges of Remote Teams Challenges of Remote Teams 00:31:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Sustainable Energy will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Sustainable Energy will help you keep ahead of the pack. The Sustainable Energy incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Sustainable Energy will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Sustainable Energy, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Sustainable Energy course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Sustainable Energy Bundle Consists of the following Premium courses: Course 01: Sustainable Energy and Development Diploma Course 02: Solving Climate Change Problems with Renewable Energy Course 03: Energy Saving in Electric Motors Course 04: Environmental Law Course 05: Environmental Health Course 06: Carbon Literacy Knowledge | Course Course 07: Environment Management Course 08: Forestry Course 09: Oil and Gas Management Course 10: Emergency First Aid and Incident Management at Work Course 11: Time Management So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Bundle Course 01: Sustainable Energy and Development Diploma Module 01: An Introduction Module 02: Solar Energy: Thermal Module 03: Solar Energy: Photovoltaics Module 04: Wind Energy Module 05: Bioenergy Module 06: Geothermal Energy Module 07: Tidal Energy Module 08: Environmental Impacts: A Global and Regional Assessment Module 09: Renewable Energy and Sustainable Development Module 10: The Future of Renewable Energy in the UK into the 2020s and Beyond Course 02: Solving Climate Change Problems with Renewable Energy Renewable Energy Basics Introduction What is Renewable Energy? Types of Renewable Energy Solar Power Wind Power Hydropower Biofuel The Possibilities of Renewable Energy Renewable Energy Applications Government Incentives Renewable Energy Is Key to Fighting Climate Change Energy Audits LEED BREEAM EPC How to Choose Your Renewable Energy Sources The Advantages and Disadvantages of Renewable Energy Solar Geometry Solar Chimney Solar Wall PV/Thermal Solar Water Heaters Solar Water Heaters Solar Photovoltaic Technology Basics Other Energy Saving Technologies Underground Thermal Energy Storage (UTES) Trigeneration / CCHP Rainwater Harvesting Fuel Cell Earth Duct Light Pipe Conclusion Course 03: Energy Saving in Electric Motors Introduction Classification Terminologies Losses Energy saving in motors part I. part II, part III, part IV, part V Energy Efficient Motor Course 04: Environmental Law Module 01: Legal System Module 02: What is Environmental Law Module 03: International Environment law Module 04: Environmental Organisations Module 05: National Environmental Legacy Act Module 06: The Environment and Economics Part 1 Module 07: The Environment and Economics Part 2 Module 08: Climate Change Module 09: Environmental Impact Assessment Module 10: Nature Conservation Module 11: Kyoto Protocol and Paris Agreement Module 12: Sustainable Development Module 13: Compliance and Governance of Law Module 14: Right to Information, Participation and Justice Module 15: Enforcement of Environmental Law Course 05: Environmental Health Module 01: Intro to Environmental Health Module 02: Waste, Pollution and Pollutants Module 03: Environment, Pollution, Climate Change and Health Module 04: Recovering Resources and Managing Waste Module 05: Food Waste Module 06: Plastic Module 07: Air Pollution Module 08: Water Module 09: Environmental Sustainability Course 06: Carbon Literacy Knowledge | Course Module 01: Introduction to Carbon Literacy Module 02: The Carbon Cycle Module 03: Global Warming and Climate Change Module 04: Solutions for Global Warming Module 05: Steps to Take for a Cleaner Tomorrow Course 07: Environment Management Module 01: Environment and Ecology Module 02: Environmental Issues Module 03: Environmental Planning Module 04: Environmental Management System Module 05: Ecosystem Management Module 06: Environmental Law and Policy Module 07: Improving Environmental Performance Module 08: Environmental Management Audit Module 09: Situational Environmental Management Module 10: Review and Performance Course 08: Forestry Module-1: Introduction to Forestry Module-2: Forest Soil Module-3: Forest Menstruation Module-4: Forest Surveying Module-5: Silviculture Module-6: Forest Ecosystem Module-7: Timber Harvesting (Part One) Module-8: Timber Harvesting (Part Two) Module-9: Urban Forestry Course 09: Oil and Gas Management Module 01: Introduction to Oil and Gas Management Module 02: Energy, Economics and Finance in Oil and Gas Module 03: Oil and Gas Project Management Module 04: Managing Oil and Gas Pipelines Module 05: Project Risk Analysis Module 06: Managing Communication and Conflict Module 07: Oil and Gas Health and Safety Course 10: Emergency First Aid and Incident Management at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency Course 11: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Sustainable Energy bundle. Requirements This Sustainable Energy course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Sustainable Energy and Development Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
This course covers the many benefits good employee relations can bring to an business. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution. Finally, it shows you how to deal effectively with complaints, discipline and negativity.
This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing. Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy. Finally, there’s important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report.
The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise. Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.
24 Hours Left! Don't Let Year-End Slip Away - Enrol Now! Boost Your Career By Enrolling In This Concierge Bundle To Overcome Your Challenges! Receive 09 CPD Accredited additional bundle courses for free when you purchase 1 QLS-Endorsed certificate course. If you wish to gain a solid and compact knowledge of Concierge and boost your career, then take a step in the right direction with this industry-standard, comprehensive Concierge bundle of courses, which are well organised. This Concierge package includes 1 Premium The Quality Licence Scheme-endorsed course with 09 additional CPD Accredited courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this Concierge bundle. This Concierge Bundle Package includes: Course 01: Certificate in Concierge at QLS Level 3 09 Additional CPD Accredited Premium Courses - Course 01: Hotel Management with Hotel Receptionist and Hospitality Management Course 02: Travel & Tourism Course 03: Customer Services Coordinator Course 04: Customer Management Training Course 05: Communication Skills Masterclass Course 06: Personal Hygiene Course Course 07: Confidence Building & Assertiveness Course 08: Decision-Making in High-Stress Situations Course 09: Online Time Management Management The course materials for Concierge are designed by experts. With this bundle package, which enables you to monetize your expertise, success becomes much simpler. Master the abilities, equip yourself with the appropriate qualities, and explore your job options in Concierge relevant industries. Your personal development is aided by this premium Concierge package, which has been approved by the Quality Licence Scheme and CPD accreditation. You'll have the freedom to practice at your own pace. Here are some of the key topics you will learn in this course: Understanding the needs and expectations of guests and customers Providing excellent customer service and hospitality Knowledge of local areas and resources, including restaurants, transportation and local events Handling and resolving complaints and difficult situations Maintaining and updating guest information and preferences Why Prefer This Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support Here is the curriculum breakdown of main QLS Course of this Concierge bundle: Certificate in Concierge at QLS Level 3 Understanding the Service Types of Concierge Services Necessary Skills for Any Concierge Principles for a Concierge Service Business Delivering Customer Service Concierge Work Environment and Etiquettes Emergency Measures Assessment Process? After completing an online module from bundle, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, & the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Concierge at QLS Level 3exams. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for anyone interested in pursuing a career in the hospitality industry, providing top-notch customer service to guests and customers. The course is suitable for the following: Aspiring professionals who have a passion for customer service and hospitality and want to work in hotels, resorts, or high-end residential buildings. Current customer service professionals who want to improve their skills and knowledge and advance in the hospitality industry. Individuals who are interested in working in the hotel, travel or tourism industry and want to learn more about the role and responsibilities. College students or recent graduates who are looking to enter the hospitality industry and gain a competitive edge over other job applicants. Entrepreneurs who are looking to start their own concierge or lifestyle management business. Requirements No prior background or expertise is required for this bundle. Career path Hotel Concierge Residential Concierge Guest Services Representative Lifestyle Manager Visitor Services Coordinator Membership Services Coordinator Guest Relations Specialist In the UK, the typical annual income for these professionals ranges from £25,000 to £60,000, depending on your experience. Certificates Certificate in Concierge at QLS Level 3 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD.