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4095 Technology courses in Edinburgh delivered Online

HA Course: Assessment and progression in primary history

5.0(1)

By Historical Association

About this course This practical course will help primary teachers to understand the purpose of assessment in history and consider current best practice. We will explore ways of continuing to improve the quality of teaching and learning in history through effective assessment strategies. We will go through practical ideas and resources to enliven teaching and learning in history and provide opportunities for assessment. This course will provide guidance and support to help develop the accuracy of teacher judgements. During the course, we will look at examples of writing and outcomes from different schools and consider how these outcomes demonstrate progress and attainment in history. Outcomes • understand the purpose of assessment in history • consider current best practice • explore ways of continuing to improve the quality of teaching and learning in history through effective assessment strategies • explore practical ideas and resources to enliven teaching and learning in history and provide opportunities for assessment • provide guidance and support to help develop the accuracy of teacher judgements Course leader The course is led by Steven Kenyon. Steven is a member of the Historical Association’s primary committee, having worked as a primary school teacher and then Deputy Head Teacher between 2004 and 2018. He joined Lancashire Professional Development Service in April 2018 as a Teaching and Learning Consultant for Primary History and English. He works closely with Lancashire Archives to promote and develop local history work in primary schools. This year he is a judge for the Historical Association's Young Quills Awards.

HA Course: Assessment and progression in primary history
Delivered Online
£170.83 to £237.83

Addressing Absenteeism and Tardiness in the Workplace

4.5(3)

By Studyhub UK

Dive deep into the nuances of workplace dynamics with our course titled 'Addressing Absenteeism and Tardiness in the Workplace'. This comprehensive curriculum enlightens you on the intricacies of attendance challenges, their root causes, and their implications on business performance. Delve into the myriad strategies to manage, measure, and evaluate these issues whilst being mindful of legal and ethical considerations. Further, equip yourself with cutting-edge technology and tools to simplify your approach. By the culmination, you'll be adept at fostering a culture that prioritises accountability and well-being, ensuring a harmonious and productive workspace for all. Learning Outcomes Understand the fundamentals of absenteeism and tardiness in a professional setting. Analyse the primary reasons leading to these challenges and their subsequent impact on business. Formulate and apply measures to effectively manage and assess attendance issues. Familiarise with legal guidelines and ethical standpoints related to employee attendance. Incorporate technology to streamline processes, reinforcing a culture of responsibility and holistic well-being. Why buy this Addressing Absenteeism and Tardiness in the Workplace? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Addressing Absenteeism and Tardiness in the Workplace there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Addressing Absenteeism and Tardiness in the Workplace course for? Human Resources managers aiming to enhance workplace productivity. Team leaders or supervisors focusing on team harmony and accountability. Business owners desiring a proactive approach to staff attendance. Consultants or advisers specialising in workplace culture and behaviour. Professionals keen on understanding the role of technology in attendance management. Prerequisites This Addressing Absenteeism and Tardiness in the Workplace does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Addressing Absenteeism and Tardiness in the Workplace was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path HR Manager: £40,000 - £60,000 Annually Team Supervisor: £30,000 - £45,000 Annually Business Owner: Salaries vary depending on business scale and success. Workplace Culture Consultant: £45,000 - £65,000 Annually Attendance Systems Analyst: £35,000 - £50,000 Annually Organisational Behaviour Specialist: £40,000 - £55,000 Annually Course Curriculum Module 01: Introduction to Absenteeism and Tardiness Introduction to Absenteeism and Tardiness 00:11:00 Module 02: Causes of Absenteeism and Tardiness Causes of Absenteeism and Tardiness 00:11:00 Module 03: Effects of Absenteeism and Tardiness on the Workplace Effects of Absenteeism and Tardiness on the Workplace 00:12:00 Module 04: Strategies for Managing Absenteeism and Tardiness Strategies for Managing Absenteeism and Tardiness 00:15:00 Module 05: Measurement and Evaluation of Absenteeism and Tardiness Measurement and Evaluation of Absenteeism and Tardiness 00:12:00 Module 06: Legal and Ethical Considerations Legal and Ethical Considerations 00:15:00 Module 07: Proactive Strategies for Prevention Proactive Strategies for Prevention 00:19:00 Module 08: Technology and Tools Technology and Tools 00:21:00 Module 09: Building a Culture of Accountability and Well-being Building a Culture of Accountability and Well-being 00:14:00

Addressing Absenteeism and Tardiness in the Workplace
Delivered Online On Demand2 hours 10 minutes
£10.99

ChatGPT for Salesforce Development

By Packt

Learn to accelerate your Salesforce development with the power of ChatGPT. This course will show you how to use ChatGPT to write your own Apex triggers, batch Apex, test classes, validation rules, and flows, allowing you to streamline your development process and improve productivity.

ChatGPT for Salesforce Development
Delivered Online On Demand1 hour 37 minutes
£82.99

FORS Lo-City Driving & Compliant Driver - Periodic 7 Hour CPC Course

By Total Compliance

#Online Events #OnlineClasses #OnlineBusinessClasses #transport #cpc #drivers #fors #hgv #lgv #drivercpc #online_trainin #driver_training #driver_safety

FORS Lo-City Driving & Compliant Driver - Periodic 7 Hour CPC Course
Delivered OnlineFlexible Dates
£89.50

Professional Certificate Course in Marketing Cooperation in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This course commences by meticulously defining marketing cooperation and delving into its multifaceted benefits for businesses. Participants will gain a comprehensive understanding of how strategic cooperation can enhance brand visibility, market reach, and overall business success. After the successful completion of the course, you will be able to learn about the following, Define marketing cooperation and understand its benefits for businesses. Identify different types of marketing cooperation. Develop effective marketing cooperation strategies. Understand the legal and ethical considerations that apply to marketing cooperation. Identify and evaluate potential marketing partners. Measure and evaluate the success of marketing cooperation campaigns. Develop skills in effective communication and collaboration with marketing partners. Understand the role of technology in facilitating marketing cooperation. Develop a comprehensive understanding of the current trends and future directions of marketing cooperation. Participants will explore the diverse landscape of marketing cooperation, identifying various types that cater to different business needs. The course then shifts focus to the development of effective marketing cooperation strategies, empowering participants to align collaborative efforts with organizational objectives for optimal impact. Navigating the legal and ethical considerations inherent in marketing cooperation is a key aspect of this course. Participants will learn to identify and evaluate potential marketing partners while also gaining the skills to measure and assess the success of cooperative campaigns. Additionally, the course will explore the pivotal role of effective communication and collaboration skills, alongside understanding how technology facilitates seamless marketing cooperation. As the course progresses, participants will develop a forward-looking perspective, gaining insights into the current trends and future directions shaping the landscape of marketing cooperation. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Marketing Cooperation Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Marketing Cooperation Specialist Collaboration Strategist Cooperative Partnership Manager Marketing Alliance Coordinator Ethical Marketing Liaison Strategic Cooperation Analyst Communication and Collaboration Specialist Technology Integration Manager Marketing Partnership Evaluator Future Trends Navigator Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Marketing Cooperation in London 2024
Delivered Online On Demand14 days
£28

Certified Information Privacy Professional (CIPP/E)

By Training Centre

  The IAPP offers the most encompassing, up-to-date and sought-after global training and certification program for privacy and data protection. The Certified Information Privacy Professional (CIPP) helps organizations around the world bolster compliance and risk mitigation practices, and arms practitioners with the insight needed to add more value to their businesses. Skilled privacy pros are in high demand and IAPP certification is what employers want. When you earn an IAPP credential, you earn the right to be recognized as part of an elite group of knowledgeable, capable and dedicated privacy professionals. With the GDPR effective as of May 2018, among its mandates was the requirement to appoint knowledgeable DPOs (data protection officers) tasked with monitoring compliance, managing internal data protection activities, training data processing staff, conducting internal audits and more. There's a lot to know, there's a lot at stake and there's a lot of opportunity for privacy professionals with the right training and education. Achieving a CIPP/E credential shows you have the comprehensive GDPR knowledge, perspective and understanding to ensure compliance and data protection success in Europe-and to take advantage of the career opportunity this sweeping legislation represents. About This Course   Delivered in a Modular format, the course includes; Module 1: Data Protection Laws Introduces key European data protection laws and regulatory bodies, describing the evolution toward a Harmonised European Legislative Framework. Module 2: Personal Data Defines and differentiates between types of data-including personal, anonymous, pseudo-anonymous and special categories. Module 3: Controllers and Processors Describes the roles and relationships of controllers and processors. Module 4: Processing Personal Data Defines data processing and GDPR processing principles, Explains the application of the GDPR and outlines the legitimate bases for processing personal data. Module 5: Information provision Explains controller obligations for providing information about data processing activities to data subjects and Supervisory Authorities. Module 6: Data Subjects 'Rights Describes data subjects' rights, applications of rights and obligations controller and processor. Module 7: Security or Processing Discusses considerations and duties of controllers and processors for Ensuring security of personal data and providing notification of data breaches. Module 8: Accountability Investigates accountability requirements, data protection management systems, data protection impact assessments, privacy policies and the role of the data protection officer. Module 9: International Data Transfers Outlines options and obligations for transferring data outside the European Economic Area, Decisions adequacy and appropriateness safeguards and derogations. Module 10: Supervision and Enforcement Describes the role, powers and procedures or Supervisory Authorities; the composition and tasks of the European Data Protection Board; the role of the European Data Protection Supervisor; and remedies, liabilities and penalties for non-compliance. Module 11: Compliance Discusses the applications of European data protection law, legal bases and compliance requirements for processing personal data in practice, employers-including processing employee data, surveillance, direct marketing, Internet technology and communications and outsourcing. Prerequisites   There are no prerequisites for this course but candidates would benefit from reading the freely available materials found on the IAPP website. What's Included?   1 years membership of the IAPP  Breakfast, Lunch and refreshments (Classroom courses only) Official Study Guide (European Data Protection, Law & Practice)* Participant Guide* Official Exam Q&A* Official Practice Exam Official Practice Exam* The Exam Fees * In electronic format for Live Online and hard copy for Classroom delegates     Who Should Attend?   The CIPP/E is ideal for IT and information security leaders responsible for applying best practices to cloud security architecture, design, operations and service orchestration, including those in the following positions: Cybersecurity Analysts Data Analysts Security Administrators Aspiring Data Protection Officers Accreditation Our Guarantee   We are an approved IAPP Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with a minimum of 25 years commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam.

Certified Information Privacy Professional (CIPP/E)
Delivered OnlineFlexible Dates
£1,395

Managing Online Meetings

By Online Training Academy

In today's digital age, mastering the art of online meetings is essential for professionals across all industries. Our comprehensive "Managing Online Meetings" course is designed to equip you with the skills and knowledge to run seamless and productive virtual meetings. Whether you're new to the world of online meetings or looking to refine your existing skills, this course will transform the way you connect and collaborate in the virtual space. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Managing Online Meeting" course offers comprehensive guidance on conducting effective and professional online meetings. Learners will acquire essential skills in planning and preparing for meetings, ensuring all necessary elements are in place for a smooth session. They will learn proper meeting etiquette and useful tips to maintain professionalism and efficiency. The course provides an in-depth understanding of various online meeting platforms, helping learners choose and use the right tools for their needs. Additionally, the curriculum covers the importance of technology in taking accurate and organized meeting minutes, offering practical tips and techniques to master this crucial task. By the end of the course, participants will be well-equipped to manage online meetings confidently and competently, ensuring productive and successful virtual interactions. Course Curriculum Module 01: Planning and Preparation Module 02: Meeting Etiquette and Tips Module 03: Online Meeting Platforms Part - 01 Module 04: Online Meeting Platforms Part - 02 Module 05: Technology in Minute Taking Module 06: Tips for Minute Taking Learning Outcomes: Plan and prepare for effective online meetings. Understand online meeting etiquette and best practices. Learn to use various online meeting platforms. Enhance skills in technology for minute taking. Master techniques for accurate minute taking. Improve meeting management with efficient minute-taking strategies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Managing Online Meeting 1:35:31 1: Module 01: Planning and Preparation 09:38 2: Module 02: Meeting Etiquette and Tips 08:38 3: Module 03: Online Meeting Platforms Part - 01 35:10 4: Module 04: Online Meeting Platforms Part - 02 22:07 5: Module 05: Technology in Minute Taking 09:44 6: Module 06: Tips for Minute Taking 09:14 7: CPD Certificate - Free 01:00 Who is this course for? Office administrators needing meeting management skills. Managers coordinating remote team meetings. Secretaries responsible for minute taking. HR personnel managing virtual meetings. Project coordinators conducting online collaborations. Career path Office Administrator Executive Assistant Project Coordinator HR Specialist Virtual Meeting Facilitator Administrative Secretary Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Managing Online Meetings
Delivered Online On Demand2 minutes
£12

Managing Online Meetings

By Online Training Academy

In today's digital age, mastering the art of online meetings is essential for professionals across all industries. Our comprehensive "Managing Online Meetings" course is designed to equip you with the skills and knowledge to run seamless and productive virtual meetings. Whether you're new to the world of online meetings or looking to refine your existing skills, this course will transform the way you connect and collaborate in the virtual space. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Managing Online Meeting" course offers comprehensive guidance on conducting effective and professional online meetings. Learners will acquire essential skills in planning and preparing for meetings, ensuring all necessary elements are in place for a smooth session. They will learn proper meeting etiquette and useful tips to maintain professionalism and efficiency. The course provides an in-depth understanding of various online meeting platforms, helping learners choose and use the right tools for their needs. Additionally, the curriculum covers the importance of technology in taking accurate and organized meeting minutes, offering practical tips and techniques to master this crucial task. By the end of the course, participants will be well-equipped to manage online meetings confidently and competently, ensuring productive and successful virtual interactions. Course Curriculum Module 01: Planning and Preparation Module 02: Meeting Etiquette and Tips Module 03: Online Meeting Platforms Part - 01 Module 04: Online Meeting Platforms Part - 02 Module 05: Technology in Minute Taking Module 06: Tips for Minute Taking Learning Outcomes: Plan and prepare for effective online meetings. Understand online meeting etiquette and best practices. Learn to use various online meeting platforms. Enhance skills in technology for minute taking. Master techniques for accurate minute taking. Improve meeting management with efficient minute-taking strategies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Managing Online Meeting 1:35:31 1: Module 01: Planning and Preparation 09:38 2: Module 02: Meeting Etiquette and Tips 08:38 3: Module 03: Online Meeting Platforms Part - 01 35:10 4: Module 04: Online Meeting Platforms Part - 02 22:07 5: Module 05: Technology in Minute Taking 09:44 6: Module 06: Tips for Minute Taking 09:14 7: CPD Certificate - Free 01:00 Who is this course for? Office administrators needing meeting management skills. Managers coordinating remote team meetings. Secretaries responsible for minute taking. HR personnel managing virtual meetings. Project coordinators conducting online collaborations. Career path Office Administrator Executive Assistant Project Coordinator HR Specialist Virtual Meeting Facilitator Administrative Secretary Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Managing Online Meetings
Delivered Online On Demand1 hour 36 minutes
£12

Building Quantity Surveying & Construction Estimation

4.9(27)

By Apex Learning

Learn how to become a sought-after professional in the lucrative Construction Industry and ensure a successful future career. This Building Quantity Surveying & Construction Estimation provides a complete training package tailored to anyone who wishes to take part in distance learning. The consists of multiple online learning modules that will teach you all of the requisite skills. You will learn how to give accurate cost estimates, manage materials and equipment, utilise the latest construction technology, create outstanding documents and reports, and understand the UK rules and regulations that you must comply with. Make a significant contribution to the safety and cost-efficiency of the next big building project. This Building Quantity Surveying & Construction Estimation Level 3 delivers superlative tutorials for anyone wishing to become a Chartered Surveyor or Building Inspector. With a single payment, you will gain access to Building Quantity Surveying & Construction Estimation Level 3, including 12 premium Construction Management courses, an original hardcopy certificate, a transcript and a student ID card. Courses are included in this Building Quantity Surveying & Construction Estimation Level 3 bundle? Course 01: Building Quantity Surveying Level 3 Course 02: Surveying Basics Course 03: Read Construction & Structural Drawing Like Expert Course 04: Property Law and Legislation Course 05: WELL Building Standard Course 06: Construction Industry Scheme (CIS) Course 07: Construction Cost Estimation Diploma Course 08: LEED V4.1 - Building Design and Construction Course 09: Professional Interior Design & Construction Course 10: AutoCAD VBA Programming - Beginner course Course 11: RIDDOR Training Course 12: Manual Handling Level 2 Course 13: Workplace Health and Safety Diploma Enrol now in Quantity Surveying to advance your career, and use the premium study materials from Apex Learning. Learning Outcomes of Building Quantity Surveying: Explore the building law principles Learn about building procurement and contract administration Study building technology Learn about how to carry out cost estimation Understand the factors which may influence cost estimation Study cost management as a Building Quantity Surveyor Explore how to manage materials for construction Learn about building pathology Study building adaptation Discover how to write reports as a Building Quantity Surveyor accurately Explore the legal aspects of a career as a Building Quantity Surveyor and much more... So enrol now in this Building Quantity Surveying bundle to advance your career! Building Quantity Surveying The curriculum of the Quantity Surveying Bundle Course 1: Building Quantity Surveying Level 3 Module 01: Building Law Principles Module 02: Building Procurement and Contract Administration Module 03: Building Technology Module 04: Cost Estimation Module 05: Elements and Factors influencing Cost Estimation Module 06: Cost Management Module 07: Management of Materials for Construction Module 08: Building Pathology Module 09: Building Adaption Module 10: Report Writing Module 11: Legal Aspects How will I get my Certificate? After successfully completing the Quantity Surveying course, you can order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Quantity Surveying Training Anyone from any background can enrol in this Quantity Surveying bundle. Requirements Quantity Surveying Training This Quantity Surveying course has been designed to be fully compatible with tablets and smartphones. Career path This Quantity Surveying course is designed for those who work in the building and construction industry and need Quantity Surveying skills. As such, it covers the following careers and roles: Quantity Surveyor Assistant Quantity Surveyor Project Manager Building Site Manager Architect Project Quantity Surveyor Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Building Quantity Surveying Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Building Quantity Surveying & Construction Estimation
Delivered Online On Demand
£39

ITIL© 4 High Velocity IT (HVIT)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management

ITIL© 4 High Velocity IT (HVIT)
Delivered OnlineFlexible Dates
£2,385