30875 TEC courses

Experience a profound transformation in your relationship with our comprehensive package: “Relationship Improvement with Miss Date Doctor.” Designed to enhance connection, communication, and overall relationship satisfaction, this program empowers couples to create a stronger, more fulfilling bond under the guidance of Miss Date Doctor, a highly skilled relationship coach. Through a combination of personalized coaching, proven strategies, and effective techniques, this package offers a roadmap for overcoming challenges, deepening emotional intimacy, and fostering a healthy and loving partnership. 3 sessions x 1 hour https://relationshipsmdd.com/product/relationship-improvement/

Employee Assistance Programme Training

Course Overview Adaptive social and emotional skills enable individuals to build social connections and regulate their emotions effectively in order to work well with others in an evolving organisational context. This involves strengthening emotional intelligence and shifting their mindset to become open, collaborative and focussed on forming value-driving partnerships. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Exploring your own -Emotional Intelligence -Identifying common ground -Gaining trust, respect and commitment -Applying assertive techniques to manage and resolve conflicts Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 4 Hrs Target Audience Business professionals, leaders & executives aiming to develop their awareness of, and connection to self and others in complex or ambiguous contexts.

Course Overview The adaptive communication course provides individuals with the ability to modify their communication style within volatile or ambiguous situations in order to effectively convey complex information and ideas. This involves understanding the perception and context of the audience and adapting language, tone, and delivery to drive evolving business outcomes. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Empathise with the perspectives and objectives of your audience -Apply active listening techniques -Adjust tone and language to suit the communication preference of your audience -Use assertive communication methods to deliver for impact Format F2F or Virtual Delivery Mode Closed Cohort Duration 4 Hrs Target Audience Business professionals, leaders & executives looking to effectively communicate in highly volatile or ambiguous environments.

Course Overview The course is aimed at helping individuals become more proactive and confident in taking necessary actions towards achieving a goal or solving complex or ambiguous problems as opposed to reacting to events. It helps participants manage risk and the fear of failure. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Define what initiative is and why it is essential -Identify an opportunity or issue -Apply flexible decision-making techniques -Weigh up the risks and consequences -Articulate the value of an idea Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 4 Hrs Target Audience Business professionals, leaders & executives aiming to increase their initiative in times of uncertainty, ambiguity or complexity.

Course Overview This course is designed to equip mentors to effectively guide their mentees through their development program. It provides mentors with insights into the mentoring program structure, expectations of mentors and mentees, and techniques for fostering a constructive and development-focused relationship. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Follow the structure and meet the objectives of the organisation’s mentoring program. -Apply effective strategies for building a productive mentoring relationship. -Confidently facilitate development-focused conversations and activities. -Support mentees in creating and implementing action plans. Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 1 Day Target Audience Mentors of business professionals, leaders & executives who are undertaking personal and professional development.

Course Overview This course is designed to provide participants with the essential skills and strategies to deliver exceptional customer service. Through a blend of interactive sessions, practical exercises, and real-life scenarios, participants will learn how to effectively communicate, handle challenging situations, build strong customer relationships, and create memorable service experiences. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Apply effective communication techniques to enhance customer interactions. -Use problem-solving skills to handle challenging customer situations with confidence. -Build and maintain positive customer relationships to foster loyalty. -Implement strategies to create memorable customer service experiences. Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 1 Day Target Audience This course is ideal for customer service representatives, team leaders and front-line staff who would like to improve and broaden their customer service skills.

Course Overview To maximise the impact of any business function, it is critical to effectively measure and evaluate the success of the capabilities delivered. Business units can optimize their value by implementing analytical techniques that align with the organizational goals and leverage data-driven decisions to maximise return on investment. This course introduces analytics for business teams. It is designed by a specialist who not only has a PhD in mathematics but has written both tertiary and industry courses in this space and has decades of experience as a learning professional. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Describe the power and limitations of analytics -Define your current metrics and their relative level of maturity in aligning with business outcomes -Critique and apply methods for evaluation and assessment of business outcomes -Analyse and present the results and insights of an analysis -Identify opportunities for improvement Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 1 Day Target Audience Business professionals who wish to use analytics to measure and improve their solutions against business objectives.

Course Overview This course is designed to equip participants with the essential skills to understand, interpret, and use data effectively in their roles. The course covers the fundamentals of data literacy, including data types, data analysis, and the practical application of data in decision-making. Participants will learn how to work with data confidently, draw meaningful insights, and communicate findings to support business objectives. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Explain the basic concepts of data and its significance in the workplace. -Identify different types of data and their appropriate uses. -Analyse and interpret data to draw meaningful insights. -Use data to inform decision-making and support business strategies. -Communicate data findings effectively to various stakeholders. Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 1 Day Target Audience Managers, team leaders, non-technical employees and analysts looking to enhance their data literacy skills and contribute more effectively to their organisation's data-driven strategies.

Course Overview Creativity is a critical skill that provides individuals and teams in adaptive organisations with the vehicle for innovation to emerge. Creativity is an innate skill in all people that enables us to develop new ideas and solutions. This course will equip people with tools and methods that turbocharge their creative juices and promote collaborative ideation to solve real business problems. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Harness visual thinking and leverage brain-based techniques to tap into the creative process -Apply a proven structured method to generate and implement innovative ideas -Leverage collective brainstorming methods to generate unique ideas and fresh perspectives -Cluster and theme ideas -Apply prioritisation methods to select ideas -Plan personal growth opportunities to strengthen creativity Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 4 Hrs Target Audience Business professionals, leaders & executives looking to drive innovation through creativity in a complex or ambiguous contexts.