1355 Team Leader courses in Cardiff delivered Online

Managing people is one thing. Managing expectations—especially in a crisis—is quite another. The Stakeholder Management: 8 in 1 Premium Courses Bundle tackles the sometimes diplomatic, sometimes delicate art of managing people, problems and plans. You’ll cover everything from team leadership to telephone etiquette, with plenty of calm-in-a-crisis guidance in between. Whether you're chairing a Zoom call or diffusing tensions in a boardroom (virtually, of course), this bundle equips you with communication strategies, problem-solving frameworks, negotiation skills and the structure to handle even the most dramatic email threads with poise. Learning Outcomes: Learn key leadership methods to guide and support teams. Understand effective negotiation in workplace communication settings. Gain crisis management techniques for high-pressure situations. Explore structured problem-solving and decision-making models. Develop communication skills across written and spoken channels. Learn meeting management and telephone professionalism essentials. Who is this Course For: Team leaders building better communication with stakeholders. Project coordinators managing multiple interests and teams. Business professionals facing internal or external expectations. Those moderating online meetings and digital collaboration. Staff resolving disputes or workplace issues diplomatically. Managers overseeing team or department-wide communications. Customer-facing professionals managing expectations regularly. Professionals handling crisis or incident responses virtually. Career Path: Stakeholder Engagement Officer – £32,000 average salary Project Coordinator – £30,000 average salary Team Leader – £29,000 average salary Communications Officer – £31,500 average salary Conflict Resolution Assistant – £28,000 average salary Online Meeting Moderator – £26,500 average salary

Managing people is as much about timing and tone as it is about targets. The People Management: 8 in 1 Premium Courses Bundle offers a punchy lineup of skills that managers, team leads, and rising professionals need to keep their workplace not only efficient—but mostly civil too. Whether you're aiming to calm a heated phone call or schedule three meetings at once (without losing your mind), this bundle covers essentials like communication skills, telephone etiquette, negotiation, and lean methodology. A bit of equality and diversity knowledge doesn’t go amiss either—it helps keep things human. Learning Outcomes Build effective communication for teams and professional settings. Understand leadership techniques for better team coordination. Apply time management methods to improve productivity. Use problem-solving approaches to handle workplace challenges. Learn telephone and digital communication etiquette. Recognise fairness and equality in team environments. Who is this Course For Team leaders managing daily operations and staff issues. Office managers wanting smoother people-handling skills. HR assistants supporting interpersonal workplace functions. Call centre staff aiming for confident phone communication. Business professionals improving task and time management. New managers building leadership experience online. Customer service supervisors learning negotiation basics. Coordinators managing multiple departments or teams. Career Path Team Leader – £25,000 to £35,000 per year HR Administrator – £23,000 to £30,000 per year Customer Service Manager – £28,000 to £40,000 per year Operations Supervisor – £30,000 to £42,000 per year Office Manager – £27,000 to £38,000 per year Training Coordinator – £25,000 to £35,000 per year

Operations management is the unseen engine behind every efficient business. This 8-in-1 bundle unpacks vital areas like supply chain, procurement, and business analysis, alongside leadership and project oversight. It’s designed to give learners clarity on how organisations keep their wheels turning smoothly. With a mix of people management, business law, and quality assurance, the course provides a well-rounded understanding of managing processes, teams, and legal considerations. Whether you manage a small team or work in large-scale operations, this course sharpens your grasp of the essentials that keep business running on schedule and within budget. 🎯 Learning Outcomes: Understand key principles of operations and supply chain management. Learn procurement techniques to optimise purchasing decisions. Gain insight into business analysis and process improvement. Develop skills in managing teams effectively and efficiently. Explore basics of business law related to operations. Understand quality assurance methods to maintain standards. 👤 Who is this Course For: Aspiring operations managers wanting foundational knowledge. Procurement officers seeking clearer supply chain understanding. Team leaders managing operational workflows and staff. Business analysts aiming to broaden process knowledge. Small business owners overseeing daily operations. Project coordinators involved in cross-functional tasks. Legal advisors interested in business law fundamentals. Quality control officers looking to enhance their skills. 💼 Career Path (UK Average Salaries): Operations Manager – £42,000 per year Supply Chain Coordinator – £35,000 per year Procurement Specialist – £38,000 per year Business Analyst – £40,000 per year Quality Assurance Officer – £33,000 per year Team Leader – £31,000 per year

Let’s face it—conflict happens. Whether it’s clashing personalities or questionable meeting invites, managing tension is part of working life. This Conflict Management 8-in-1 Premium Bundle is built for people who want to deal with conflict smartly, not dramatically. Covering HR fundamentals, communication, psychology, and stress management, this bundle aims to turn potential office meltdowns into productive conversations. With problem-solving tools and leadership insight included, it’s ideal for those who prefer their meetings without shouting or awkward silences. 🟩 Learning Outcomes Understand common sources and responses to workplace conflict. Learn communication styles and their role in resolving tension. Apply basic psychology to manage group and team dynamics. Use HR insights to manage workplace conduct and fairness. Apply counselling basics to support emotional understanding. Reduce stress and promote mental wellbeing in teams. 🟩 Who is this Course For HR staff wanting better tools for workplace conflict resolution Managers improving communication and team handling approaches Team leaders learning to defuse tricky situations effectively Office professionals facing workplace communication challenges Counselling students exploring conflict and emotional stress Supervisors aiming to support staff during tense moments Individuals dealing with daily workplace friction Anyone seeking to manage stress and people with more ease 🟩 Career Path (UK average salary) HR Officer – £30,000/year Conflict Resolution Advisor – £35,000/year Team Leader – £32,000/year Workplace Mediator – £38,000/year Employee Relations Specialist – £36,500/year Mental Health Support Officer – £29,000/year

Good leaders aren’t the busiest—they’re the most organised. This Delegation 8-in-1 bundle is designed for those who need to manage people, projects, and calendars without losing the plot. Whether you’re new to leadership or just tired of doing everything yourself, this course brings clarity to communication, delegation, and decision-making. From running smoother meetings to navigating negotiations without needing caffeine reinforcements, this course includes modules on operations, project planning, and coaching—so your team doesn’t just work hard, but works well. Learning Outcomes: Delegate tasks efficiently to improve team performance. Manage projects using clear structures and timelines. Run productive online meetings with defined outcomes. Apply communication strategies to guide teams and peers. Handle workplace negotiations with confidence and clarity. Use coaching methods to support team development goals. Who is this Course For: New team leaders learning how to delegate effectively. Project coordinators aiming to balance tasks and goals. Business managers managing daily operations and teams. Supervisors working on communication and people skills. Executives guiding remote teams and virtual meetings. Entrepreneurs who can’t do everything themselves anymore. Career changers exploring leadership and operations. Anyone who manages tasks, people, or group calendars. Career Path: Team Leader – £28,000–£38,000 per year Operations Manager – £35,000–£55,000 per year Project Coordinator – £26,000–£36,000 per year HR Business Partner – £38,000–£52,000 per year Coaching Specialist – £30,000–£42,000 per year Virtual Meeting Facilitator – £25,000–£34,000 per year

Giving a presentation can strike fear into even the most confident employee. Being a great presenter is an enviable skill and will help you stand out for success at work. This Presentation Skills Course gives you everything you need to produce first-class presentations every time!  You might dread public speaking, but it's important to know that no one is born great at public speaking and presentations. Like anything else, it takes practise, and the Presentation Skills Course is packed full with the skills and presentation techniques you need to ensure success. What Can I Expect From the Presentation Skills Course? Why preparation is so important and how to ensure you're ready for any presentation situation. How getting to know your audience can improve your presentations. How to set your objectives for each presentation and ensure you achieve them. Why making a presentation plan is vital and how to create one. You can use communication techniques to ensure you connect with your audience. Techniques to calm your nerves before a presentation if you're feeling nervous. Practice techniques to ensure you're ready to present in public. The things you need to consider on presentation day to ensure everything runs smoothly. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is This Course For? This course is ideal for professionals, entrepreneurs, students, and anyone who needs to present ideas clearly and persuasively. Whether you're a business executive, salesperson, team leader, academic, or job seeker, mastering presentation skills will boost your confidence and career growth. No prior experience is required—just a willingness to learn and practice. Career Path Business Presenter / Corporate Trainer – £30,000 - £60,000 Sales & Marketing Professional – £25,000 - £70,000+ Manager / Team Leader – £35,000 - £80,000 Public Speaker / Consultant – £40,000 - £100,000+ Entrepreneur / Startup Founder – Varies (skill-dependent)

The Care for the Elderly Mini Bundle offers a compassionate overview of elder support roles. Combining nursing, health and social care, psychology, communication skills, and leadership, this bundle prepares learners to understand the emotional, physical, and organisational sides of elderly care. Each module is thoughtfully selected to reflect both individual support and team coordination. Whether you're assisting with daily needs, offering emotional comfort, or managing a care team, this course bundle provides the structure needed to better understand the people who once taught us everything—from tying laces to turning off the oven. Learning Outcomes: Understand fundamental nursing principles in elderly care settings. Learn essential health and social care responsibilities. Apply communication techniques to support and reassurance. Study psychological aspects related to ageing and cognition. Explore the role of team leadership in care environments. Connect emotional support with structured team coordination. Who is this Course For: Individuals assisting elderly people in domestic settings. Carers looking to enhance their structured understanding. Care home staff developing communication and psychology insight. Aspiring team leaders in care and support roles. Support workers assisting older adults across sectors. Volunteers involved in elderly outreach or home visits. Family members caring for ageing loved ones. Anyone interested in structured approaches to elderly care. Career Path: Elderly Care Assistant – £22,000/year Residential Support Worker – £24,000/year Health and Social Care Assistant – £23,500/year Care Team Leader – £26,000/year Psychological Support Assistant – £25,000/year Communication Support Coordinator – £24,000/year

How to Select and Apply the Right Leadership Style for Every Situation

The Project Management Mini Bundle lines up the core business topics that keep companies on track—without ever needing a Gantt chart tattoo. Whether it’s cost control, staff leadership or adapting to shifting timelines, this bundle handles the logistics, one module at a time. With a balance of quantity surveying, operational efficiency and strategic team direction, this set of courses offers a focused look into what makes projects tick. Ideal for current coordinators or aspiring planners, it serves as a toolkit for those who keep teams moving and budgets breathing. ✅ Learning Outcomes Manage projects from planning through to final delivery stages. Supervise operational processes to improve workflow efficiency. Coordinate teams through structured project communication. Understand cost control methods in quantity surveying work. Implement change processes while maintaining team focus. Lead team performance with strategic guidance and feedback. ✅ Who is this Course For Coordinators moving into broader project management positions. Admins handling project or operational reporting tasks. Assistant surveyors gaining insight into cost-focused projects. Supervisors looking to sharpen planning and delivery tactics. Office-based team leaders improving time and task control. HR staff overseeing change implementation logistics. Anyone managing shifting priorities in workplace projects. Support staff dealing with budgeting or scheduling data. ✅ Career Path Project Coordinator – £33,000 average UK salary Operations Assistant – £30,000 average UK salary Change Manager – £41,000 average UK salary Quantity Surveyor Assistant – £35,000 average UK salary Team Leader (Office/Admin) – £29,000 average UK salary Project Scheduling Analyst – £36,000 average UK salary

Managing people is one thing. Managing expectations—now that’s an art form. The Stakeholder Management Mini Bundle blends leadership, negotiation, and data analysis with a touch of disaster management (for when things get a little too lively). It’s a solid toolkit for those dealing with deadlines, feedback loops, and mysterious group emails. Whether you're leading a small team or just trying to avoid another 37-slide meeting, this bundle delivers structured learning for those looking to guide, resolve, and survive project chaos—with a spreadsheet or two to back them up. Learning Outcomes: Understand leadership responsibilities and decision-making structures. Apply problem-solving techniques in workplace or group settings. Recognise effective stakeholder negotiation strategies and responses. Explore data analysis principles linked to team performance. Learn methods for managing crisis and organisational disruptions. Identify communication tools for team or stakeholder engagement. Who is this Course For: Team leaders managing deadlines, people, or project deliverables. Supervisors navigating different expectations across departments. Coordinators working in fast-paced or crisis-prone industries. Analysts needing insights into leadership data and planning. Anyone managing negotiations with internal or external groups. Project staff juggling feedback, meetings, and last-minute changes. HR officers supporting leadership or incident response plans. Early-career professionals looking at structured stakeholder theory. Career Path: Team Leader – £30,000/year Project Coordinator – £28,500/year Stakeholder Liaison Officer – £31,000/year Crisis Response Planner – £33,000/year Workforce Analyst – £29,000/year Negotiation Support Officer – £27,000/year