Assertive communication is a powerful skill that enables individuals to express their thoughts, feelings, and needs clearly and confidently, without aggression or passivity. This course is designed to help you master the art of speaking up with clarity, while fostering mutual respect in both personal and professional environments. Whether you’re aiming to enhance your leadership presence or simply improve everyday interactions, assertive communication paves the way for stronger, more productive relationships. By understanding the balance between being too passive or overly aggressive, you’ll gain the ability to communicate with poise and confidence. Through this course, you’ll gain insights into the core principles of assertiveness, learn how to set boundaries, and discover strategies for handling conflict with tact. It’s all about striking the right tone – neither too soft nor too forceful. Ideal for anyone seeking to improve their interpersonal communication, this course offers a practical approach to mastering assertiveness, fostering respect, and creating an environment where clear and honest dialogue can flourish. Prepare to embrace a more confident version of yourself, all while maintaining a sense of humour and professionalism in your conversations. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Assertiveness Skills Module 02: Building Self-Confidence Module 03: Self-Awareness and Emotional Intelligence Module 04: Effective Communication Strategies Module 05: Assertiveness in Social Situations Module 06: Assertiveness in the Workplace Module 07: Overcoming Fear and Anxiety Module 08: Self-Esteem and Assertiveness Learning Outcomes: Enhance your confidence and self-assuredness. Improve your emotional intelligence for better relationships. Master effective communication strategies. Navigate social and workplace situations assertively. Conquer fear and anxiety to boost self-esteem. Develop assertiveness for personal and professional growth. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to boost their confidence and communication skills. Professionals aiming to excel in the workplace. Anyone seeking personal growth and self-improvement. Students preparing for future career success. Those who wish to strengthen their interpersonal relationships. Individuals wanting to overcome fear and anxiety. Anyone interested in enhancing their self-esteem. Those looking to unlock the secrets of assertive communication. Career path Communication Officer Human Resources Specialist Sales and Marketing Manager Counsellor or Therapist Customer Service Representative Team Leader or Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
The B2B Business Development Course is designed to equip you with the essential knowledge and skills required to excel in business-to-business sales and strategy. In today’s competitive environment, understanding how to navigate complex sales processes and build lasting relationships with other businesses is critical. This course dives deep into the nuances of B2B business development, from understanding market dynamics to mastering negotiation techniques. Whether you are new to the field or looking to refine your approach, this course will give you the insights needed to boost your success rate and expand your professional reach. Throughout the course, you will explore key aspects such as identifying potential clients, building effective communication strategies, and crafting proposals that stand out. The course also touches on the art of networking, offering practical advice on how to leverage your connections to grow your business. By the end of your studies, you will be prepared to take on business development challenges with confidence, making informed decisions that contribute to the long-term success of your organisation. It’s a course for those serious about mastering the strategies behind B2B growth and ensuring lasting business partnerships. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Business Development Module 02: Fundamentals of B2B Sales and Marketing Module 03: The B2B Buyer Module 04: B2B Marketing Strategy Module 05: Sales and Marketing Alignment Module 06: Forming a B2B Sales Team Module 07: Generating B2B Leads Module 08: B2B Sales Techniques Module 09: B2B Sales Management Module 10: B2B Business Development Strategies Learning Outcomes: Understand B2B buyer psychology. Craft a strategic B2B marketing plan. Align sales and marketing for synergy. Create and manage an efficient sales team. Master lead generation techniques. Develop effective B2B sales and business growth strategies. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals seeking B2B expertise. Marketing experts exploring B2B marketing. Business owners and entrepreneurs. Aspiring B2B sales managers. Individuals in product or service sales. Those aiming to excel in B2B roles. Career changers to B2B domains. Anyone eager to thrive in B2B business. Career path B2B Sales Representative. B2B Marketing Manager. B2B Account Executive. Business Development Manager. Sales Team Leader. B2B Marketing Specialist. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Leadership isn’t about loud voices in boardrooms. It’s about sharp minds making sharp decisions. The Modern Strategic Leadership Course is built for those who see the bigger picture, think ten moves ahead, and are ready to lead with clarity, not cliché. If you’re keen to learn what makes a strategy tick, how to steer a team through uncertainty, and how to influence decisions without turning into a walking slogan, this course fits the brief. No fluff, no drama — just solid, structured insight into modern leadership techniques. Across each module, you’ll explore how strategy is shaped in modern organisations, why leadership today demands more than titles, and how decisions at the top ripple through every level. This isn’t a course about following trends — it’s about understanding the patterns that shape outcomes. Whether you manage a team, run a department, or aim to do either one day, you’ll gain the tools to think with intent and lead with purpose. And no, we won’t ask you to shout “synergy” in a mirror." Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Strategic Direction and Leadership Module 02: Different Leadership Theories and Styles Module 03: Leadership Skills and Competencies Module 04: Leadership and Emotional Intelligence Module 05: Collaborative Work A Leader's Role Module 06: Motivating Employees Module 07: Talent Management Module 08: Leadership and Succession Planning Module 09: Conflict Management Techniques Module 10: Fundamentals of Negotiation Process Module 11: Strategic Innovation and Entrepreneurship Learning Outcomes: Develop a profound understanding of leadership principles. Master various leadership styles and their applications. Enhance emotional intelligence for effective leadership. Facilitate collaboration and teamwork within your organization. Motivate and inspire your team to achieve their best. Gain expertise in strategic innovation and entrepreneurship. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers aiming to advance their leadership skills. Aspiring leaders seeking to prepare for leadership roles. Professionals looking to boost their leadership competencies. Individuals interested in honing their conflict management and negotiation abilities. Entrepreneurs and innovators seeking strategic insights. Career path Team Leader Operations Manager HR Manager Project Manager Innovation Strategist Entrepreneur Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Description: If you are a new supervisor or you are interested in a supervisory position, or you lead a team or a part time supervisor. This Supervisor Skills Training is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager or a unit coordinator. Dealing with the many problems a new supervisor encounters isn't easy but it doesn't have to lead to discouragement. So be a great supervisor by taking this course. Learning Outcomes: Adjust to the supervisor's role with confidence. Develop your skills in listening, asking questions, resolving conflict and giving feedback to employees. Identify key attitudes that you can develop to enhance your supervisory skills. Use time management and planning techniques to maximize your success. Develop a technique for giving instructions that are clear and understood. Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Supervisor Skills Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Supervisor Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Making the Transition 00:15:00 Key Behaviors and Attitudes 00:15:00 Setting Goals as Supervisor 00:15:00 Planning for Success 01:00:00 Communication Skills 00:30:00 Active Listening Techniques 00:15:00 Giving Feedback 00:30:00 Giving Instructions 00:15:00 Orders, Requests, and Suggestions 00:15:00 Managing Conflict 00:15:00 Managing Challenging Situations 00:30:00 Mock Exam Mock Exam- Supervisor Skills Training 00:20:00 Final Exam Final Exam- Supervisor Skills Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before In today's fiercely competitive marketplace, the ability to effectively drive sales and execute marketing strategies is paramount for businesses operating in the UK. A survey reveals that companies with well-defined sales and marketing strategies generate up to 30% higher revenue, contributing over £120 billion to the UK economy annually. This comprehensive Sales and Marketing bundle aims to unlock the secrets of successful sales and marketing, empowering you to stay ahead of the curve. With a single payment, you will gain access to Sales and Marketing course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Sales and Marketing Bundle Package includes: Main Course : Advanced Diploma in Sales and Marketing Co-ordinator at QLS Level 7 10 Additional CPD Accredited Premium Courses related to Sales and Marketing: Course 01: B2B Sales & Marketing Course 02: Marketing Secrets for High Sales Course 03: Customer Relationship Management Course 04: NLP For Sales, Persuasion & Influence Course 05: Leads and Sales Generating Course 06: Internal Audit Analyst Training Course 07: Sales Management Training Course 08: Creating Highly Profitable Sales Funnel Blueprint Foundations Course 09: Creative Marketing Plan Course 10: Business Training: Digital Marketing This Sales and Marketing bundle equips you with comprehensive skills in sales and marketing management, customer relationship management, lead generation, persuasion techniques, internal audit analysis, sales management, sales funnel creation, and creative marketing strategies. You'll gain the tools to captivate your audience, drive conversions, and foster long-lasting customer relationships. Learning Outcomes of Sales and Marketing Develop a comprehensive understanding of sales and marketing management principles. Master customer relationship management techniques and sales and marketing strategies. Explore innovative approaches to lead generation and sales conversion. Gain insights into neuro-linguistic programming for persuasion and influence. Learn internal audit analysis and sales management best practices. Develop skills in creating highly profitable sales funnels and marketing plans. Don't miss this chance to gain the knowledge and expertise you need to succeed in this rewarding field. Enrol now! Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of this course Get a free student ID card with this Training This course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to this course materials This course comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Advanced Diploma in Sales and Marketing Co-ordinator at QLS Level 7 Module 01: Introduction Module 02: Sales Growth Module 03: Sales Hypnosis Module 04: Sales Presentation Module 05: Basics of Marketing Module 06: The Marketing Process Module 07: Strategic Marketing Module 08: Marketing Environment Module 09: Market Segmentations Module 10: Consumer Buying Behaviour and much more... Course 01: B2B Sales & Marketing Module 01: Introduction To B2B Sales And Marketing Module 02: Understanding The B2B Buyer Module 03: Creating A B2b Marketing Strategy Module 04: Sales And Marketing Alignment Module 05: Building A B2b Sales Team Module 06: B2b Lead Generation Module 07: B2B Sales Techniques Module 08: Customer Relationship Management Course 02: Marketing Secrets for High Sales Unit 01 - Introduction Unit 02 - Make Sure You're In The Right Niche Unit 03 - You Must Target The Right Client Unit 04 - Unlock The Power Of Segmentation Unit 05 - Case Study - A High Ticket Sale Unit 06 - Know The Big Picture Unit 07 - Get Inside The High-Ticket Buyers Mindset Unit 08 - Conducting A High-Ticket Sales Campaign Unit 09 - The Secret Shortcut To High-Ticket Sales Unit 10 - Fine-Tune Your Reverse Engineered Brand Unit 11 - Picking The Right High Ticket Product Or Service To Sell =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Financial professionals and compliance officers. Aspiring careers in finance and banking. Risk management and legal professionals. Office administrators and executive assistants. Professionals seeking career advancement opportunities. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Sales Manager Marketing Director Business Consultant Account Executive Team Leader Entrepreneur Certificates Advanced Diploma in Sales and Marketing Co-ordinator at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.
Overview Due to our social, cultural and personal experiences, people can unconsciously take sides, which may be unfair to others. In order to prevent you from getting blinded by different outside factors, we have created the Unconscious Bias Training. Through this course, you will dive deep into the concepts of unconscious bias. The course will help you identify the roots and causes of bias. In addition, you will learn how people can be unconsciously biased in the workplace and how to prevent it from happening. Further in the study, you will learn how our surroundings and culture can have an impact on bias. If you are determined to prevent yourself from unconsciously taking side, this is the perfect training for you. Join now! Course Preview Learning Outcomes Familiarise yourself with the concepts of unconscious bias Understand the sources and causes of bias Develop the ability to avoid unconscious bias in the workplace Learn how perceptions and culture can influence bias Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Unconscious Bias Avoidance Building Bias Free Work Environment Who Should Take This Unconscious Bias Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Unconscious Bias Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Unconscious Bias Training course will equip you with effective skills and abilities and help you explore career paths such as Supervisor Team Leader HR Manager Module 01: Avoiding Unconscious Biases at Work Avoiding Unconscious Biases at Work 00:10:00 Module 02: How Culture and Perception Influences Bias How Culture and Perception Influences Bias 00:10:00 Module 03: Making the World a Fairer Place Making the World a Fairer Place 00:11:00 Module 04: Sources and Causes of Bias Sources and Causes of Bias 00:10:00 Module 05: Unconscious Biases in the Workplace Unconscious Biases in the Workplace 00:11:00 Module 06: Understanding Unconscious Bias Understanding Unconscious Bias 00:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Employees who do not pay attention to their work can waste valuable time and make careless mistakes. Through this course, you will learn the necessary skill that allows managers to connect with their employees on an emotional level and motivate them to focus on their work and how to reach their personal and company goals. This will be a key tool to guide your progress in the days, weeks, months, and years to come. In this course, you will learn the necessary skills, knowledge, and information of attention management. Who is the course for? Professionals or employees who want to learn about attention management People who have an interest in knowing more about attention management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Attention Management Diploma Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Director Manager Team Leader Top Executive. Attention Management Diploma Module One - Getting Started 00:30:00 Module Two - Introduction to Attention Management 00:30:00 Module Three - Types of Attention 01:00:00 Module Four - Strategies for Goal Setting 01:00:00 Module Five - Meditation 01:00:00 Module Six - Training Your Attention 01:00:00 Module Seven - Attention Zones Model 01:00:00 Module Eight - SMART Goals 01:00:00 Module Nine - Keeping Yourself Focused 01:00:00 Module Ten - Procrastination 01:00:00 Module Eleven - Prioritizing Your Time 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Attention Management- Activities 00:00:00 Mock Exam Mock Exam- Attention Management Diploma 00:20:00 Final Exam Final Exam- Attention Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Learn how to get control - and great results - in a sales management role. Includes Creating a Solid Foundation, Setting Up Your Team, Sales Processes & Techniques, Sales Forecasting, Targets & KPIs.
Unlock the secrets to thriving in a remote working environment! Imagine leading your team to unparalleled success, all while ensuring their health and well-being from the comfort of their homes. This comprehensive course is meticulously designed to guide you through the nuances of remote working, offering invaluable insights and strategies that cater to the unique challenges of working from home. Whether you're navigating the intricacies of remote processes or ensuring the safety and well-being of your team, this course has you covered. It delves into the essential aspects of maintaining a productive and healthy remote working environment, tailored to meet the evolving needs of today's workforce. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From understanding the impact of global events on remote working dynamics to mastering the art of mental health support for your homeworking team, you'll gain a wealth of knowledge that's immediately applicable. Learn to foster a cohesive and motivated remote team, manage effectively from afar, and implement best practices that promote both productivity and well-being. Embrace the future of work with confidence, equipped with the tools and insights to create a thriving remote working culture. Your team's health, safety, and morale will be in expert hands as you transform challenges into opportunities for growth and success. Course Curriculum Module 01: Introduction to Remote Working Module 02: Working Remotely During COVID-19 Module 03: The Remote Working Process Module 04: Health and Safety for Remote Workers Module 05: Recommendation for Work at Home Module 06: Supporting Mental Health for Homeworkers Module 07: Managing a Remote Team Learning Outcomes: Understand remote working principles and practices for effective team management. Adapt to remote working challenges during COVID-19. Implement efficient remote working processes and workflows. Ensure health and safety compliance for remote workers. Apply recommendations for optimal work-from-home setups. Support mental health and wellbeing of home-based employees. CPD 10 CPD hours / points Accredited by CPD Quality Standards Supporting Your Team's Health And Wellbeing Online 1:43:58 1: Module 01: Introduction to Remote Working 19:33 2: Module 02: Working Remotely During COVID-19 09:29 3: Module 03: The Remote Working Process 15:13 4: Module 04: Health and Safety for Remote Workers 14:59 5: Module 05: Recommendation for Work at Home 13:01 6: Module 06: Supporting Mental Health for Homeworkers 08:04 7: Module 07: Managing a Remote Team 22:39 8: CPD Certificate - Free 01:00 Who is this course for? Managers overseeing remote teams HR professionals supporting remote workers Team leaders in virtual environments Employers adapting to remote working Employees working from home Career path Remote Team Manager HR Specialist for Remote Work Virtual Team Leader Remote Work Consultant Mental Health Support Officer Health and Safety Coordinator for Remote Teams Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.