19177 Teaching courses

24-Hour Flash Sale! Prices Reduced Like Never Before!! Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% by 2026. The "Customer Service, KYC & CRM Training" course bundle is carefully designed to meet this demand, offering a comprehensive curriculum that equips learners with the skills to excel in these crucial areas. This comprehensive course bundle covers six key areas, beginning with foundational training in Customer Service Co-ordination. It advances into specialised KYC compliance for fraud prevention, then dives into CRM for optimising customer relationships, and highlights the significance of a Customer-friendly Environment. Further, it offers expertise in Customer Analytics for behavioural insights and equips learners to combat fraud as Customer Service Fraud Officers. This Customer Service, KYC & CRM Training Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Customer Services Course 02: Diploma in Know Your Customer (KYC) Course 03: Diploma in Customer Relationship Management (CRM) Course 04: Customer Service & Environment Course 05: Customer Analytics Training Taking this course will not only improve your understanding and skills in customer service, KYC, and CRM but also significantly enhance your career prospects. As businesses increasingly recognise the value of customer-centric service models and compliance with regulatory standards, the demand for qualified professionals in these areas is soaring. So enrol now on this training and position yourself as a valuable asset in any customer-focused industry! Why Choose Our Customer Service, KYC & CRM Training Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training course The course is Affordable and Simple to understand Lifetime Access to the course materials The course comes with 24/7 Tutor Support So enrol now in this Customer Service, KYC & CRM Training Today to advance your career! Assessment Process of the Customer Service, KYC & CRM Training Once you have completed all the modules on the course, you can assess your computer skills and knowledge with an optional assignment. Our expert will assess your assignment and give you feedback afterwards. Course 01: Customer Services Co-ordinator Training Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Know Your Customer (KYC) Customer Due Diligence - CDD Course 02: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Customer Relationship Management CRM Fundamentals CRM Strategies Data Analysis in CRM CRM Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*6 = £78) CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer Service Executives Compliance officers CRM managers Marketing professionals Fraud analysts Requirements You will not need any prior background or expertise to enrol in this Customer Service, KYC & CRM Training Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Service Manager - £30,000 to £50,000 KYC Analyst - £25,000 to £40,000 CRM Specialist - £30,000 to £45,000 Customer Insights Analyst - £35,000 to £55,000 Fraud Prevention Specialist - £28,000 to £45,000 Customer Experience Manager - £32,000 to £60,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £29 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Customer Services Co-ordinator Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Services Co-ordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery

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Our comprehensive course covers everything you need to know about designing and implementing effective engagement initiatives. Learn about the benefits and levels of employee engagement, and discover how to measure and maximize your return on investment. With in-depth instruction on the Zinger model of employee engagement, as well as strategies for utilizing continuous performance management tools, you'll be able to create a workplace culture that empowers your team and drives success at every level. After the successful completion of the course, you will be able to learn about the following, Learn about profiles, roles, and action plans involved in creating successful employee engagement initiatives. Discover how to utilize continuous performance management tools to ensure best practices in employee engagement. Learn how to design jobs and initiatives that drive employee engagement, while also understanding the role of leadership and culture in this process. Gain a deep understanding of the concept of employee engagement, including its objectives, benefits, and levels. Our comprehensive course covers everything you need to know about designing and implementing effective engagement initiatives. Learn about the benefits and levels of employee engagement, and discover how to measure and maximize your return on investment. With in-depth instruction on the Zinger model of employee engagement, as well as strategies for utilizing continuous performance management tools, you'll be able to create a workplace culture that empowers your team and drives success at every level. Our comprehensive course covers everything you need to know about designing and implementing effective engagement initiatives. Learn about the benefits and levels of employee engagement, and discover how to measure and maximize your return on investment. With in-depth instruction on the Zinger model of employee engagement, as well as strategies for utilizing continuous performance management tools, you'll be able to create a workplace culture that empowers your team and drives success at every level. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Employee Engagement Concepts Self-paced pre-recorded learning content on this topic. Understanding Employee Engagement Concepts Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor HR professionals and managers Business owners and entrepreneurs Leaders and managers of teams and organizations Talent management and performance management specialists Organizational development professionals Change management professionals Learning and development professionals Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This course explores challenges related to motivation and better teamwork communication to prepare the leader for team leadership. The learner will be able to understand the theoretical foundation of human needs and motivation applicable in business environment. After the successful completion of this lecture, you will be able to understand the following: Relationship between leadership, motivation, teamwork and communication and performance. Concept of employee performance and organisational performance. Group dynamics and team and related factors. Tuckman's model of group development. Belbin's team roles. Theories & models of motivation. Maslow's need hierarchy. Herzberg's motivation-hygiene theory. Vroom's expectancy theory. Theories & models of communication. Berlo's SMCR model of communication. Shannon-weaver model of effective communication. Communication barriers & effective communication. This course explores challenges related to motivation and better teamwork communication to prepare the leader for team leadership. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding the role of motivation, teamwork and communication in leadership Self-paced pre-recorded learning content on this topic. QUIZ - Understanding the role of motivation, teamwork and communication in leadership Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Team Leader Lead Associate Human Resource Manager Division Head Country Manager Unit Head Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Boost Your Career By Enrolling In This Import/Export & Logistics Management Bundle To Overcome Your Challenges! 5 in 1 Import/Export & Logistics Management Bundle If you aim to enhance your Import/Export skills, our comprehensive Import/Export course is perfect for you. Designed for success, this Import/Export course covers everything from basics to advanced topics in Import/Export. Each lesson in this Import/Export course is crafted for easy understanding, enabling you to become proficient in Import/Export. Whether you are a beginner or looking to sharpen your existing Nursing skills, this Import/Export is the ideal choice. This Import/Export & Logistics Management Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Import/Export Processing Course 02: Anti Money Laundering & Tax Accounting Certificate Course 03: Logistics Management Course 04: Transport Planning Course 05: Commercial Law Start your learning journey straightaway with our Import/Export & Logistics Management bundle Assessment Process Once you have completed all the courses in the Import/Export & Logistics Management bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Import/Export & Logistics Management bundle is suitable for everyone. Requirements You will not need any prior background or expertise Career path This Import/Export & Logistics Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - £10 Hard copy certificate Hard copy certificate - £29 You can order your hard copy certificates at the cost of £29 (for each course).

Empower your school with inclusive practices for SEND. This course covers understanding SEND, the Code of Practice, safeguarding, and creating an accessible learning environment, ensuring every child’s needs are met. Ideal for educators and administrators in both domestic and international schools.

Ice Ice Baby - a set of three science experiments for children aged 5-11 based around this exciting theme. Brought to you by Carrie Ann Booth, science teacher and edu-tainer! Instructional videos for each experiment and a worksheet alongside with step-by-step, clear instructions. Plus ideas to take it further. It’s like having me in your own kitchen!

Unlock the gateway to effective communication with our course, 'Basics of English for Beginners.' Dive into the fundamentals of the English language, from mastering basic grammar to understanding punctuation rules. Embark on a journey where basic English transforms into a powerful tool for expression and comprehension. In this course, you'll explore the essence of English language basics, equipping yourself with the necessary skills to navigate various linguistic landscapes. Delve into the nuances of basic English speaking, honing your abilities to articulate thoughts with clarity and precision. Through interactive lessons and engaging activities, you'll build a solid foundation in the basics of English grammar, empowering you to communicate effectively in any context. By the end of this course, you will have a firm grasp of the basics of English grammar and punctuation, enabling you to express yourself confidently in both written and verbal communication. Whether you're a complete novice or looking to brush up on your language skills, this course promises to unlock the door to fluent and articulate English communication. Learning Outcomes: Acquire a solid understanding of the basics of English language structure. Master fundamental grammar concepts essential for effective communication. Develop proficiency in applying punctuation rules accurately. Enhance basic English speaking skills through practice and application. Gain confidence in expressing ideas clearly and concisely in English. Why buy this Basics of English for Beginners? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Basics of English for Beginners there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Basics of English for Beginners course for? Individuals with little to no prior knowledge of English language basics. Students aiming to strengthen their foundation in English grammar. Professionals seeking to improve their communication skills in English. Non-native English speakers looking to enhance their language proficiency. Anyone interested in acquiring essential skills for effective English communication. Prerequisites This Basics of English for Beginners does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Basics of English for Beginners was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Basics of English for Beginners is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Introduction Introduction 00:06:00 Section 02: Basics of English Language The Alphabet 00:09:00 The Alphabet (Special Letter Y) 00:03:00 Basic Structure of Sentences in English 00:10:00 Numbers 00:13:00 Time and Dates 00:08:00 Nouns 00:04:00 Pronouns 00:05:00 Verbs 00:06:00 Adjectives 00:04:00 Adverbs 00:05:00 Prepositions 00:04:00 Conjunctions 00:16:00 Interjections 00:04:00 Articles 00:05:00 List of Basic Words in English 00:06:00 Section 03: Basic Grammar Lessons Singular and Plural Nouns 00:07:00 Count and Non-Count Nouns 00:02:00 Possessive Nouns 00:06:00 Pronouns (Detailed) 00:08:00 Be Verbs 00:05:00 Action Verbs 00:07:00 Adjectives (Detailed) 00:08:00 Comparative and Superlative Adjectives 00:09:00 Adverbs (Detailed) 00:06:00 Verb Tenses and Irregular Verbs 00:13:00 Gerunds 00:05:00 Infinitives 00:09:00 Active and Passive Voice 00:07:00 Conditionals 00:06:00 Direct and Indirect Speech 00:08:00 Prepositions (Detailed) 00:23:00 Phrases and Idioms 00:04:00 Auxiliary Verbs 00:20:00 Either and Neither 00:07:00 Indicative, Imperative, Subjunctive Mood 00:04:00 Section 04: Punctuation Rules Full Stop - Period 00:09:00 Comma 00:08:00 Question Mark 00:02:00 Exclamation Mark 00:03:00 Colon 00:06:00 Semicolon 00:07:00 Apostrophe 00:08:00 Hyphen & Dash 00:10:00 Quotation Marks 00:04:00 Parentheses & Brackets 00:06:00 Ellipsis 00:05:00 Asterisk 00:04:00 Section 05: Final Section Final Lecture 00:06:00 Assignment Assignment - Basics of English 00:00:00

The aim of the course, Understanding Investment in Mutual Funds, is to provide individuals with a solid understanding of mutual funds and their role in building a diversified investment portfolio. The course emphasizes the importance of risk management and investment strategies in mutual fund investing. After the successful completion of the course, you will be able to learn about the following, Understand the nature of Mutual Funds from an investment perspective. Learn about Portfolio Evaluation. Learn about the work and role of Asset Management Companies. Understand the concept of Behavioural Finance. Understand the working of Stock Market Indexes. Understanding Investment in Mutual Funds is a self-paced online course that consists of video lectures, readings, and quizzes. The course covers a range of topics related to mutual funds, including their benefits, risks, investment strategies, and portfolio diversification. Participants will have access to course materials and can complete the course at their own pace. Understanding Investment in Mutual Funds is a comprehensive course designed to help individuals gain a thorough understanding of mutual funds, their benefits, risks, and investment strategies. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Investment in Mutual Funds Self-paced pre-recorded learning content on this topic. Understanding Investment in Mutual Funds Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Investment Advisor Financial Planner Portfolio Manager Mutual Fund Manager Wealth Manager Financial Analyst Investment Consultant Retirement Planner Asset Manager Stockbroker. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

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