19178 Teaching courses

Are you new to public speaking? Or do you just want to be confident in speaking in front of people? Or are you someone who just want to influence people? What are you waiting for? Learn how to be a confident Public Speaker and influence your audience with your Public Speaking Prowess in this course now! Description: Public speaking is one of the most important and most dreaded forms of communication. It is an important way of communication that focuses on individual's direct speech to a certain audience in a structured and well-organized manner to be able to influence or entertain them. As connecting with people might be difficult at times, it will be easier for you to be confident on this if you learn how to communicate successfully through public speaking. If you are having difficulties communicating and connecting with your audience, or if you are having trouble making your own speech, then this course will surely help you with that! This course will also help you in overcoming your fears in public speaking and prepare yourself in creating visual aids that are effective in relaying your message to your audience. Who is the course for? Professionals who want to learn how to communicate effectively through public speaking and to be able to communicate their message to a large audience. Or anyone who has an interest in communication through public speaking. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Diploma in Public Speaking will be very beneficial and helpful to professionals, especially to the following careers: Marketing and Promotions Specialists Marketing Managers Sales Managers Sales and Promotions Specialists Top Executives And Much More! Part One: The Foundations of Public Speaking Introducing Public Speaking 01:00:00 Public Speaking and The Speakers 01:00:00 Getting Started: The First Speech 01:00:00 Raise The Confidence 01:00:00 Overcome Your Fear 01:00:00 Part Two: Preparing Your Speech Select The Topic 01:00:00 Analyze The Audience 01:00:00 Part Three: Developing Your Speech Organize The Speech 01:00:00 Outline The Speech 00:30:00 Part Four: Presenting Your Speech Prepare The Visual Aids Effectively 00:30:00 Deliver The Message Effectively 01:00:00 Short Questions with Answers 00:30:00 Mock Exam Mock Exam- Diploma in Public Speaking 00:30:00 Final Exam Final Exam- Diploma in Public Speaking 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: Running your own business can prove to be a very valuable endeavour. But getting it to consistently make money requires the correct form of management. Now with this Business Management Diploma: Boot Camp course you will be able to understand the basics. This course will help you apply the best methods to creating, leading and managing your own business. You will be able to establish organisational frameworks, put in place effective HR solutions, come up with innovative strategic plans and so much more. So get this course today, and master the basics of business management. Learning Outcomes: How to execute the best procedures for creating, leading and managing their own business Formulas to settle an organisational framework by dint of operations, finance, and leadership Strategies for launching an effective and working system to hire How to commence researching and designing a strategic plan How to relate the crucial components of marketing, sales, and their company brand How to execute financial and accounting terms accurately Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Management Diploma: Boot Camp is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Management Diploma: Boot Camp is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Business Management Diploma: Boot Camp - Updated Version Introduction to Business Management 00:25:00 Operations Management 00:24:00 Introduction to Business Analysis 00:14:00 Strategic Analysis and Product Scope 00:28:00 Project Management 00:19:00 Business Development and Succession Planning 00:24:00 Business Process Management 00:44:00 Planning & Forecasting Operations 00:21:00 Performance Management 00:18:00 Management of Cash and Credit 00:19:00 Managing Risk and Recovery 00:26:00 Quality Management 00:21:00 Communication Skills 00:25:00 Business Environment 00:16:00 Organisational Skills 01:16:00 Negotiation Techniques 00:16:00 Human Resource Management 00:19:00 Motivation and Counselling 00:19:00 Customer Service 00:16:00 Time Management 00:40:00 Conflict Management 00:14:00 Business Management Diploma: Boot Camp - Old Version Course Overview 00:05:00 Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Mock Exam Mock Exam- Business Management Diploma: Boot Camp 00:20:00 Final Exam Final Exam- Business Management Diploma: Boot Camp 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Is blogging simply a diversion or are you considering this as a genuine occupation? Have you heard and considered WordPress? Would you like to figure out how to succeed when you know how to blog appropriately? If your answer to these questions is yes then this is the course you need to be able to be an expert in blogging and how to make benefits through your blogging website through WordPress. Description Web journals or blogs have turned into a typical and across the board methods for conveying on the Web. They permit people to give critique or news on a specific subject, and they can likewise be utilised as more individual online journals. This recently refreshed blogging course demonstrates to you proper methodologies to make a blog utilising the well-known blog distributing application WordPress. By undertaking this course you will be helped in setting up a record on WordPress, audit the elements on the WordPress dashboard, compose and alter sections on your blog, include recordings, pictures and Web connections to the blog, and change channel pages on the blog. This free blog course is perfect for learners who need to make their own particular web journals on the web yet do not have what it takes, information or certainty to do it. When you take this course, you will have the capacity to make a record in WordPress. You will see how to utilise the dashboard, compose your first post, apply a custom header, oversee distinctive classes and produce more pages. You will know how to add media and gadgets to your blog. You will comprehend the procedure for erasing your blog for all time and how to see your blog activity. Who is the course for? Bloggers and other online professionals who are into blogging marketing. People who have an interest in being profitable through blogging Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Diploma in WordPress Blogging Course will be very beneficial and helpful, especially to the following careers: Bloggers Online Marketing and Promotions Specialists Online Marketing Managers Blogging Sales Managers Blogging Sales and Promotions Specialists WordPress Bloggers And Many More! Diploma in WordPress Blogging WordPress basics 00:15:00 WordPress Blogging 01:00:00 Why WordPress instead of Blogger? 00:15:00 Features and Benefits of WordPress 00:30:00 How to install a WordPress blog 00:30:00 WordPress Templates & Themes 00:30:00 Free WordPress Template & Theme Resources 00:15:00 WordPress Plugin Basics 00:30:00 How to Install Plugins 00:15:00 Conclusion 00:15:00 Mock Exam Mock Exam- Diploma in WordPress Blogging 00:20:00 Final Exam Final Exam- Diploma in WordPress Blogging 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Estate Agent Diploma Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Estate Agent Diploma CPD Accredited is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Estate Agent Diploma CPD Accredited for? This Estate Agent Diploma CPD Accredited is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose This Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Introduction to the Course - Estate Agent Introduction to the Course - Estate Agent 00:03:00 Module 01: Estate Agent: An Introduction Introduction to Estate Agents 00:24:00 Module 02: Different Types of Estate Agents Different Types of Estate Agents 00:19:00 Module 03: Getting Started on the Job Getting Started on the Job 00:19:00 Module 04: Listing Property: Finding the Sellers Listing Property: Finding the Sellers 00:27:00 Module 05: Valuation Process Valuation Process 00:24:00 Module 06: Negotiating as an Estate Agent Negotiating as an Estate Agent 00:12:00 Module 07: Selling Property: Finding the Buyers Selling Property: Finding the Buyers 00:26:00 Module 08: Letting Property Letting Property 00:34:00 Module 09: Technology for Estate Agents Technology for Estate Agents 00:21:00 Module 10: Regulation of Estate Agents Regulation of Estate Agents 00:16:00 Final Recap to the Course Final Recap to the Course 00:00:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Overview of the Aromatherapy Course Aromatherapy is proven to have many potential benefits, such as improved mood, reduced stress and better physical health. This Aromatherapy Course will introduce you to the best aromatherapy practices to treat various ailments.  This Aromatherapy Course will guide you from the extraction to applying essential oils for therapeutic reasons. Delving through the lessons, you'll learn about different essential oils and their properties and understand how to use them for physical and emotional well-being. Again, you'll learn the advanced techniques to blend essential oils and learn about the safety and ethical practices in aromatherapy. Course Preview Learning Outcomes Identify the therapeutic benefits and applications of essential oils Learn about different carrier oils to blend essential oils Understand the concept of aromatherapy for special populations Find a comprehensive guide to marketing your aromatherapy business Learn how to make custom blends and formulations for your client's needs Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Aromatherapy Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Aromatherapy Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ The Aromatherapy Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Aromatherapist Massage Therapist Complementary Therapist Holistic Health Practitioner Module 1: Introduction to Aromatherapy Introduction to Aromatherapy 00:17:00 Module 2: Essential Oils and Their Properties Essential Oils and Their Properties 00:16:00 Module 3: Aromatherapy Techniques and Applications Aromatherapy Techniques and Applications 00:16:00 Module 4: Common Aromatherapy Blends and Recipes Common Aromatherapy Blends and Recipes 00:18:00 Module 5: Blending Techniques and Custom Formulations Blending Techniques and Custom Formulations 00:17:00 Module 6: Emotional Well-being and Aromatherapy Emotional Well-being and Aromatherapy 00:11:00 Module 7: Physical Well-being and Aromatherapy Physical Well-being and Aromatherapy 00:13:00 Module 8: Safety and Ethical Practices in Aromatherapy Safety and Ethical Practices in Aromatherapy 00:18:00 Module 9: Aromatherapy for Special Populations Aromatherapy for Special Populations 00:17:00 Module 10: Business and Marketing in Aromatherapy Business and Marketing in Aromatherapy 00:14:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Having an MBA degree can be the turning point for your career. However, a full-time MBA can be quite challenging as it requires a great deal of time, money and attention. That's why we have created the Online Mini MBA course. This course will provide you with the essential MBA training at your home. Through this course, you will be able to learn about the foundation of business. In addition, it will include lessons on business strategies, human resources, finance and accounting. Furthermore, the course includes detailed lessons on business marketing, communication and operations management. Here, you will also get the chance to develop the skills for managing projects. Along with that, this course will teach you the essentials of risk management. So, if you want to take your career to the next level, enrol now! Course Preview Learning Outcomes Understand the foundation of business and the principles of business law Build your expertise in developing effective business strategies Receive comprehensive lessons on HR management, finance and accounting Learn about business marketing and communication Grasp the strategies of project management Deepen your understanding of risk management and operations management Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? HR Management Marketing Accounting Negotiation Business Planning Project Management Operations Management Who Should Take this Online Mini MBA Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? The course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Online Mini MBA Certification After completing and passing the Online Mini MBA course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Online Mini MBA will equip you with effective skills and abilities and help you explore career paths such as Business Professionals HR Executives Marketing Professional Finance Professional Project Manager Module 01: Appreciating The Mini MBA Appreciating the Mini MBA 00:25:00 Module 02: The Foundations Of Business The Foundations of Business 00:25:00 Module 03: Understanding Business Law Understanding Business Law 00:20:00 Module 04: Competitive Business Strategies Competitive Business Strategies 00:25:00 Module 05: Departments In Business Departments in Business 00:25:00 Module 06: Planning The Right Strategy For Business Planning the Right Strategy for Business 00:25:00 Module 07: Managing Human Resources In Business Managing Human Resources in Business 00:25:00 Module 08: Economics Influences On Business Economic Influences on Business 00:20:00 Module 09: Business Accounting Business Accounting 00:30:00 Module 10: Finance In Business Finance in Business 00:20:00 Module 11: Business Marketing Business Marketing 00:25:00 Module 12: Advertising And Promotion Advertising and Promotion 00:25:00 Module 13: The Art Of Negotiation The Art of Negotiation 00:25:00 Module 14: Communication And Presentation Communication and Presentation 00:30:00 Module 15: Organisational Behaviour In Business Organisational Behaviour in Business 00:20:00 Module 16: Building Teams In Business Building Teams in Business 00:20:00 Module 17: Business Leadership Business Leadership 00:25:00 Module 18: Operations Management Operations Management 00:30:00 Module 19: The Importance Of Risk Management The Importance of Risk Management 00:20:00 Module 20: Project Management Project Management 00:25:00 Module 21: Quantitative Research And Analysis Quantitative Research and Analysis 00:20:00 Module 22: Qualitative Research And Analysis Qualitative Research and Analysis 00:20:00 Module 23: Becoming An Entrepreneur Becoming an Entrepreneur 00:15:00 Module 24: Corporate Social Responsibility (CSR) Corporate Social Responsibility (CSR) 00:25:00 Module 25: Avoiding Management Mistakes Avoiding Management Mistakes 00:20:00 Assignment Assignment - Mini MBA 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Horticulture - CPD Accredited Course is designed for those with a keen interest in plant science, landscaping, or garden design, looking to broaden their knowledge and advance their career. This course provides an in-depth exploration of the various aspects of horticulture, from plant care and soil management to sustainable gardening practices. By completing this course, you will gain a solid understanding of horticultural principles that can be applied to a wide range of roles within the sector, whether you’re a beginner or looking to expand your expertise. Throughout the course, you will engage with well-researched material that covers important topics such as plant identification, growth cycles, and the importance of environmental factors. The course is structured to be flexible, enabling you to learn at your own pace, without the need for physical attendance, while ensuring you are fully equipped with the necessary knowledge to excel in the field of horticulture. Whether you are pursuing a career in garden design, groundskeeping, or another horticultural profession, this course will enhance your credentials and give you the confidence to progress in the industry. Course Curriculum: Module 01: Introduction to Horticulture Module 02: Structure and Function of Horticulture Plants Module 03: Growth of Horticulture Plants Module 04: Impact of Temperature Module 05: Impact of Light Module 06: Impact of Soil and Water Module 07: Plant Propagation Module 08: Plant Nutrition Module 09: Harvesting, Training and Pruning Module 10: Growing Plant Indoors Module 11: Ornamental Horticulture and Garden Design Module 12: Cut Floral Design and Landscaping Module 13: Plant Pathology, Entomology and Weed Control Module 14: Permaculture and Arboriculture Module 15: Professional Opportunities in Horticulture Module 16: Biotechnology Applications in Horticulture Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Horticulture - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Horticulture - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Horticulture - CPD Accredited training.

24-Hour Flash Sale! Prices Reduced Like Never Before!! Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% by 2026. The "Customer Service, KYC & CRM Training" course bundle is carefully designed to meet this demand, offering a comprehensive curriculum that equips learners with the skills to excel in these crucial areas. This comprehensive course bundle covers six key areas, beginning with foundational training in Customer Service Co-ordination. It advances into specialised KYC compliance for fraud prevention, then dives into CRM for optimising customer relationships, and highlights the significance of a Customer-friendly Environment. Further, it offers expertise in Customer Analytics for behavioural insights and equips learners to combat fraud as Customer Service Fraud Officers. This Customer Service, KYC & CRM Training Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Customer Services Course 02: Diploma in Know Your Customer (KYC) Course 03: Diploma in Customer Relationship Management (CRM) Course 04: Customer Service & Environment Course 05: Customer Analytics Training Taking this course will not only improve your understanding and skills in customer service, KYC, and CRM but also significantly enhance your career prospects. As businesses increasingly recognise the value of customer-centric service models and compliance with regulatory standards, the demand for qualified professionals in these areas is soaring. So enrol now on this training and position yourself as a valuable asset in any customer-focused industry! Why Choose Our Customer Service, KYC & CRM Training Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training course The course is Affordable and Simple to understand Lifetime Access to the course materials The course comes with 24/7 Tutor Support So enrol now in this Customer Service, KYC & CRM Training Today to advance your career! Assessment Process of the Customer Service, KYC & CRM Training Once you have completed all the modules on the course, you can assess your computer skills and knowledge with an optional assignment. Our expert will assess your assignment and give you feedback afterwards. Course 01: Customer Services Co-ordinator Training Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Know Your Customer (KYC) Customer Due Diligence - CDD Course 02: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Customer Relationship Management CRM Fundamentals CRM Strategies Data Analysis in CRM CRM Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*6 = £78) CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer Service Executives Compliance officers CRM managers Marketing professionals Fraud analysts Requirements You will not need any prior background or expertise to enrol in this Customer Service, KYC & CRM Training Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Service Manager - £30,000 to £50,000 KYC Analyst - £25,000 to £40,000 CRM Specialist - £30,000 to £45,000 Customer Insights Analyst - £35,000 to £55,000 Fraud Prevention Specialist - £28,000 to £45,000 Customer Experience Manager - £32,000 to £60,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £29 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Customer Services Co-ordinator Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Services Co-ordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery

Our comprehensive course covers everything you need to know about designing and implementing effective engagement initiatives. Learn about the benefits and levels of employee engagement, and discover how to measure and maximize your return on investment. With in-depth instruction on the Zinger model of employee engagement, as well as strategies for utilizing continuous performance management tools, you'll be able to create a workplace culture that empowers your team and drives success at every level. After the successful completion of the course, you will be able to learn about the following, Learn about profiles, roles, and action plans involved in creating successful employee engagement initiatives. Discover how to utilize continuous performance management tools to ensure best practices in employee engagement. Learn how to design jobs and initiatives that drive employee engagement, while also understanding the role of leadership and culture in this process. Gain a deep understanding of the concept of employee engagement, including its objectives, benefits, and levels. Our comprehensive course covers everything you need to know about designing and implementing effective engagement initiatives. Learn about the benefits and levels of employee engagement, and discover how to measure and maximize your return on investment. With in-depth instruction on the Zinger model of employee engagement, as well as strategies for utilizing continuous performance management tools, you'll be able to create a workplace culture that empowers your team and drives success at every level. Our comprehensive course covers everything you need to know about designing and implementing effective engagement initiatives. Learn about the benefits and levels of employee engagement, and discover how to measure and maximize your return on investment. With in-depth instruction on the Zinger model of employee engagement, as well as strategies for utilizing continuous performance management tools, you'll be able to create a workplace culture that empowers your team and drives success at every level. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Employee Engagement Concepts Self-paced pre-recorded learning content on this topic. Understanding Employee Engagement Concepts Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor HR professionals and managers Business owners and entrepreneurs Leaders and managers of teams and organizations Talent management and performance management specialists Organizational development professionals Change management professionals Learning and development professionals Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This course explores challenges related to motivation and better teamwork communication to prepare the leader for team leadership. The learner will be able to understand the theoretical foundation of human needs and motivation applicable in business environment. After the successful completion of this lecture, you will be able to understand the following: Relationship between leadership, motivation, teamwork and communication and performance. Concept of employee performance and organisational performance. Group dynamics and team and related factors. Tuckman's model of group development. Belbin's team roles. Theories & models of motivation. Maslow's need hierarchy. Herzberg's motivation-hygiene theory. Vroom's expectancy theory. Theories & models of communication. Berlo's SMCR model of communication. Shannon-weaver model of effective communication. Communication barriers & effective communication. This course explores challenges related to motivation and better teamwork communication to prepare the leader for team leadership. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding the role of motivation, teamwork and communication in leadership Self-paced pre-recorded learning content on this topic. QUIZ - Understanding the role of motivation, teamwork and communication in leadership Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Team Leader Lead Associate Human Resource Manager Division Head Country Manager Unit Head Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.