Pedal your way into the world of cycling with our invigorating Cycling & Cycle Maintenance course. Whether you're a novice cyclist or a seasoned rider, this program has something for everyone. Begin your journey by learning how to select the perfect cycle and its accessories, ensuring that your ride suits your needs. Delve into the art of road cycling with a focus on mastering real-world skills, making every ride a safe and enjoyable experience. Discover the secrets of effective cycle maintenance and get the most out of your cycling adventures. By the end of this course, you'll be a cycling enthusiast equipped with essential knowledge and skills to enhance your riding experience. Learning Outcomes Choose the ideal cycle and accessories for your cycling needs. Develop road cycling skills, ensuring a safe and enjoyable ride. Master the art of cycle maintenance to keep your bike in top shape. Enhance your cycling experience with practical tips and techniques. Gain the confidence and knowledge to become a passionate cyclist. Why choose this Cycling & Cycle Maintenance course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Cycling & Cycle Maintenance course for? Novice cyclists looking to start their journey with confidence. Experienced riders eager to enhance their cycling skills. Anyone interested in safe and enjoyable road cycling. Individuals seeking to learn the basics of cycle maintenance. Cycling enthusiasts keen on improving their riding experience. Career path Bicycle Mechanic: £18,000 - £30,000 Cycle Instructor: £20,000 - £40,000 Bike Shop Manager: £20,000 - £40,000 Bike Tour Guide: £20,000 - £35,000 Cycling Coach: £25,000 - £45,000 Prerequisites This Cycling & Cycle Maintenance does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Cycling & Cycle Maintenance was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: How to Buy a Cycle How to Buy a Cycle 00:22:00 Module 02: Fitting and Accessories Fitting and Accessories 00:25:00 Module 03: Road Skills Road Skills 00:43:00 Module 04: Cycling in the Real World Cycling in the Real World 00:38:00 Module 05: Cycle Maintenance Cycle Maintenance 00:32:00 Module 06: Getting the Most Out of Cycling Getting the Most Out of Cycling 00:45:00 Assignment Assignment - Cycling & Cycle Maintenance 00:00:00
Overview Thrive in your workplace by gaining essential leadership & management skills through our all-inclusive Leadership & Management Diploma course. This comprehensive program is designed to equip you with the knowledge and expertise necessary to become a qualified leader, proficient in effective management practices. You will explore the fundamental differences between leadership and management, understand their significance, and learn how to navigate the complexities of organizational dynamics. Throughout the Leadership & Management Diploma course, you will delve into crucial topics such as conflict management and the various responsibilities that come with effective leadership & management. By engaging with practical scenarios and real-world applications, you'll develop advanced interpersonal communication skills that enable you to align your strategies and address management challenges swiftly and effectively. Enhance your career prospects by enrolling in the Leadership & Management Diploma today! This Leadership & Management Diploma course will provide you with the tools to excel in any leadership role and make a significant impact within your organization. Don't miss the opportunity to elevate your career in leadership & management. Key Features of the Course: FREE Leadership & Management Diploma CPD-accredited certificate Get a free student ID card with Leadership & Management Diploma training (£10 applicable for international delivery) Lifetime access to the Leadership & Management Diploma course materials The Leadership & Management Diploma program comes with 24/7 tutor support Get instant access to this Leadership & Management Diploma course Learn Leadership & Management Diploma training from anywhere in the world The Leadership & Management Diploma training is affordable and simple to understand The Leadership & Management Diploma training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the Leadership & Management Diploma course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Leadership & Management Diploma. It is available to all students, of all academic backgrounds. Requirements Our Leadership & Management Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path With the Leadership & Management Diploma, you can explore a variety of rewarding career opportunities, including: Team Leader: £25,000 - £40,000 Project Manager: £30,000 - £50,000 Operations Manager: £35,000 - £60,000 Department Manager: £30,000 - £55,000 HR Manager: £35,000 - £60,000 General Manager: £40,000 - £70,000 Course Curriculum 1 sections • 20 lectures • 08:39:00 total length •Understanding Management and Leadership: 00:40:00 •Leadership Theories: 00:25:00 •Improving Management and Leadership Performance: 00:15:00 •High Performance Teams: 00:32:00 •Motivating Employees: 00:26:00 •Organisational Skills: 00:26:00 •Talent Management: 00:37:00 •Succession Planning: 00:24:00 •Business Process Management: 00:28:00 •Communication Skills: 00:27:00 •Negotiation Techniques: 00:15:00 •Managing Meetings and Giving Feedback: 00:21:00 •Managing Change: 00:22:00 •Time Management: 00:37:00 •Stress Management: 00:15:00 •Emotional Intelligence in Leadership: 00:32:00 •Managing Conflict: 00:14:00 •Dealing with Office Politics: 00:34:00 •Risk Management: 00:35:00 •Corporate Responsibility and Ethics: 00:14:00
Cleaning training Online The Cleaning training is designed for those interested in becoming a professional cleaner or starting a cleaning business. It includes hands-on instruction in cleaning procedures, chemical safety, housekeeping, kitchen maintenance, and much more. It also provides important knowledge on promoting your cleaning services, training employees, and engaging with clients. If you want to start a cleaning business from the start, then this Cleaning training course is jam-packed with tips and strategies for training employees, increasing your client list, promoting your business online, and creating the perfect business plan. Learn the skills you need to advance your career and receive a recognised qualification that will set you apart from clients and prospective employers. [ Note: Free PDF certificate as soon as completing the Cleaning trainingcourse] Cleaning training Industry Experts Designed this Cleaning course into 16 detailed modules. Assessment Method of Cleaning training After completing each module of the Cleaning training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Cleaning training After completing the MCQ/Assignment assessment for this Cleaning training course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Cleaning training This Cleaning training Certificate course is ideal for anyone looking to start a career in the cleaning sector. It includes the following: Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Requirements Cleaning training There are no specific requirements for Cleaning training course because it does not require any advanced knowledge or skills. Career path Cleaning training
Description Sales are all about working to persuade, influence and enroll people. It is imperative to obtain all the imperative sales skills prior to getting into the sales job. The Sales Training Certificate Level 2 is designed to assist you in learning the basic facts on sale, basic communication, important things to keep in mind while selling, usage of etiquettes and body language. The course aims to develop your understanding of sales and account management. It will develop your sales force, increasing your sales abilities on the telephone, managing key accounts, leading sales teams and even improving your customer service skills. You will learn to make your business more profitable and enhance your client relationships. You will also learn about basic sales Courses, work management, time management, calls, client visits, the difference between selling and telling, Things to do and not to do during visits by clients. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Sales Training Certificate Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Sales Training Certificate Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction FREE 00:01:00 100 Clicks a Day Formula 00:08:00 The Value Ladder for 10X The Profits 00:13:00 Squeeze Page Secrets 00:12:00 Your Value Ladder Buildout 00:20:00 Module: 02 Front End Focus 00:11:00 5 Why Buy Triggers 00:11:00 My Squeeze Page Example 00:05:00 How to Build Your Optin Pages 00:08:00 Squeeze Page Examples & Building with ClickFunnels 00:23:00 Module: 03 Expert Positioning 00:18:00 Voice Inflection for 2X Sales 00:17:00 Why Email Everyday 00:03:00 The Attractive Character Overview 00:10:00 Attractive Character II 00:18:00 Module: 04 Soap Opera Sequence 00:13:00 TYP Overview 00:03:00 Front-End Overview 00:12:00 Seinfeld Email Sequence 00:11:00 Bait Overview 00:19:00 Module: 05 WWWH Script 00:04:00 The Bridge Hack 00:07:00 The Bridge Page 00:06:00 OTO Script 00:09:00 Star Story Solution Script 00:17:00 Squeezing Extra Money from Emails 00:06:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access
For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.
Description: This course will gradually take you through the spiritual awaking procedures. The course will help you build strength within yourself. It will also help you pass all your difficulties with ease. As far as you are aware of what is going on you are capable of making the changes according to you wills and requirements. This course will help you find the true you. It will help you love yourself for what you are and who you are which will help you raise yourself in the society. It will also teach you to become a powerful and a happy individual. Who is the course for? This course is designed for all the individuals who are facing spiritual awakening or are feeling the could be. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment & Certification: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the test, you will be able to buy an internationally recognised Accredited Certificate of Achievement from John Academy. You can however also buy a Course Completion Certificate following the course completion without sitting for the test. PDF certificate's turnaround time is one working day and for the hardcopy certificate, it is 3-9 working days. Career Path: Psychologist Counsellor For individual's who are spiritually awaking. Diploma in Creative Arts THE STARTING-POINT 00:30:00 THE SELF-CONTEMPLATION OF SPIRIT 00:30:00 THE DIVINE IDEAL 01:00:00 THE MANIFESTATION OF THE LIFE PRINCIPLE 00:30:00 THE PERSONAL FACTOR 00:30:00 THE STANDARD OF PERSONALITY 00:30:00 RACE THOUGHT AND NEW THOUGHT 00:15:00 THE DENOUEMENT OF THE CREATIVE PROCESS 01:00:00 THE DIVINE OFFERING 00:15:00 WE IN THE DIVINE OFFERING 00:15:00 CONCLUSION 00:30:00 Mock Exam Mock Exam-Diploma in Creative Arts 00:20:00 Final Exam Final Exam-Diploma in Creative Arts 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Do you want to find better ways to become successful? Are you open for different kinds of opportunities to become profitable and successful? If yes, then this is perfect for you! Description: In this course, you will be learning how to discover lucrative opportunities. You will be able to learn about basic opportunities and how to identify your goals which will yield to profit. You will learn about the different opportunities in the stock market. Through this course, you will learn how to take advantage of the housing crisis. Also, you will be learning more about internet marketing and the downside of not cashing in on opportunities. Who is the course for? Businessmen, Investors or anyone who is interested to discover opportunities. People who have the interest to find opportunities and be successful in it. Entry Requirement: This course is available to all learners, of all academic backgrounds Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Discover Lucrative Opportunities is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneurs Investors Managers Marketers. Discover Lucrative Opportunities What Is Opportunity Miner? 01:00:00 Check Out The Stock Market 01:00:00 Identify Your Goals And Priorities 00:30:00 Take Advantage Of The Housing Crisis 01:00:00 About Internet Marketing 01:00:00 The Down Side To Not Cashing In On Opportunities 00:30:00 Wrapping Up 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Do you want to reduce the dissension and enhance the connections in your professional life? This course can enable you to do that by uncovering the hidden cause behind a tonne of the disagreements and miscommunication we as a whole face-generational contrasts. Description: Understanding the background, states of mind and work styles of every generation is important for a manager. If they need to successfully mentor and communicate at that point understanding these differences is central to making a quiet and respectful workplace for all employees. This course will enable you to figure out how to characterise a generation. You will likewise take in the qualities of each of the four generations and learn how to manage their uniqueness. Who is the course for? Business owners. Managers. Team leaders Individuals who want to bridge the generation gap at the workplace. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Bridging the Generation Gap in The Workplace Course will be very beneficial and helpful, especially to the following careers: Supervisor at different workplaces. Volunteer. Lecturer. Entrepreneur. Much more. Module One - Getting Started 01:00:00 Module Two - History 00:30:00 Module Three - Traditionalist 01:00:00 Module Four - Baby Boomers 01:00:00 Module Five - Generation X 01:00:00 Module Six - Generation Y 01:00:00 Module Seven - Differentiations Between 01:00:00 Module Eight - Finding Common Ground 01:00:00 Module Nine - Conflict Management (I) 01:00:00 Module Ten - Conflict Management (II) 01:00:00 Module Eleven - The Power of 4 00:30:00 Module Twelve - Wrapping Up 01:00:00 Activities Bridging the Generation Gap in the Workplace Course- Activities 00:00:00 Mock Exam Mock Exam- Bridging the Generation Gap in the Workplace Course 00:20:00 Final Exam Final Exam- Bridging the Generation Gap in the Workplace Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Want to learn how to become the star of your corporate organisation? Do you want to learn the secrets behind the promotions at workplaces? Are you aiming excel at your workplace? Are you looking for the reasons of how to become the employee of the month? If yes is your answer, then enrol now and benefit from the course. Description: The corporate world is a place wherein an individual needs to carve out one's approach to get to the higher echelon of the firm's ladder. It is the workplace where the employees face a level of competition to seek praises in the form of promotions or increment. Through this course you will learn about the level of competition that you will have to face as an employee and how will you deal with it to cope up at your workplace. You will also go through the effects of generational differences in management styles and how a generation can become a source of competition. In this course you will learn the necessary skills, knowledge and information of how to become successful in corporate world. Who is the course for? Individuals who are looking for promotion. People who are looking jobs. Individuals who are willing to increase their value at their workplaces. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Become a corporate rockstar course is a useful qualification to possess and would be beneficial for the following careers: Supervisors. Managers. Team leaders. Executives. Staff members. Becomeing a Corporate Rockstar INTRODUCTION 00:30:00 Creating A Positive Competitive Workplace Culture 01:30:00 Analyzing The Time and Energy Tradeoff in high Performance 01:30:00 Using Benchmarking In Setting Performance Targets 01:00:00 How To Show Off Your Strength 00:30:00 Keep Learning And Sharing 01:00:00 CONCLUSION 00:15:00 Corporate Skills You Have To Have A Different Product 00:30:00 Pick A Name 00:30:00 Get People Involved 00:30:00 Catchy Marketing 00:30:00 Be Confident 00:30:00 Review Yourself 00:30:00 Business Management: Corporate Behaviour Module One - Getting Started 00:15:00 Module Two - The Science of Behavior 00:30:00 Module Three - Benefits for Corporate Behavior 01:00:00 Module Four - Most Common Categories of Corporate Behavior 01:00:00 Module Five - Managerial Structure 00:30:00 Module Six - Company Values and Ethics 01:00:00 Module Seven - Employee Accountability 00:30:00 Module Eight - Workplace Incidents 01:00:00 Module Nine - Designing and Implementing 01:00:00 Module Ten - Corporate Team Behavior 01:00:00 Module Eleven - Auditing Corporate Behavior 01:00:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00