17525 Teaching courses in Garforth delivered On Demand

Description Sales are all about working to persuade, influence and enroll people. It is imperative to obtain all the imperative sales skills prior to getting into the sales job. The Sales Training Certificate Level 2 is designed to assist you in learning the basic facts on sale, basic communication, important things to keep in mind while selling, usage of etiquettes and body language. The course aims to develop your understanding of sales and account management.  It will develop your sales force, increasing your sales abilities on the telephone, managing key accounts, leading sales teams and even improving your customer service skills. You will learn to make your business more profitable and enhance your client relationships. You will also learn about basic sales Courses, work management, time management, calls, client visits, the difference between selling and telling, Things to do and not to do during visits by clients. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Sales Training Certificate Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Sales Training Certificate Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction FREE 00:01:00 100 Clicks a Day Formula 00:08:00 The Value Ladder for 10X The Profits 00:13:00 Squeeze Page Secrets 00:12:00 Your Value Ladder Buildout 00:20:00 Module: 02 Front End Focus 00:11:00 5 Why Buy Triggers 00:11:00 My Squeeze Page Example 00:05:00 How to Build Your Optin Pages 00:08:00 Squeeze Page Examples & Building with ClickFunnels 00:23:00 Module: 03 Expert Positioning 00:18:00 Voice Inflection for 2X Sales 00:17:00 Why Email Everyday 00:03:00 The Attractive Character Overview 00:10:00 Attractive Character II 00:18:00 Module: 04 Soap Opera Sequence 00:13:00 TYP Overview 00:03:00 Front-End Overview 00:12:00 Seinfeld Email Sequence 00:11:00 Bait Overview 00:19:00 Module: 05 WWWH Script 00:04:00 The Bridge Hack 00:07:00 The Bridge Page 00:06:00 OTO Script 00:09:00 Star Story Solution Script 00:17:00 Squeezing Extra Money from Emails 00:06:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you ready to unravel the mysteries of numbers? Dive into our compelling Financial Modelling at QLS Level 3 course and be at the heart of smart business decisions. Financial models don't just predict the future; they shape it. Our introduction lets you grasp this powerful tool's essence, preparing you for the exhilarating journey ahead. As you immerse deeper, you'll befriend a restaurant. Not just any restaurant, but one that becomes your canvas to paint financial concepts on. From the hustle of acquiring customers to the nitty-gritty of costs, the case study becomes your guide, blending theory with tangible examples. Learning Outcomes Understand the core principles and applications of financial modelling. Develop financial models anchored in real-world scenarios, using the case study approach. Gain proficiency in customer acquisition, revenue, and cost modelling. Master the intricacies of the three financial statement models. Acquire the skills to identify and rectify errors in financial models. Why choose this Financial Modelling at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Financial Modelling at QLS Level 3 course for? Aspiring financial analysts keen to bolster their modelling expertise. Business owners aiming to gain insights into their company's financial health. Finance students looking to apply theoretical knowledge in practical scenarios. Investment bankers and consultants seeking to refine their financial modelling skills. Professionals in corporate finance aiming to understand business financials better. Career path Financial Analyst: £30,000 - £55,000 Investment Banker: £50,000 - £100,000+ Business Valuation Consultant: £40,000 - £70,000 Corporate Finance Manager: £60,000 - £90,000 Equity Research Analyst: £35,000 - £65,000 Financial Consultant: £40,000 - £75,000 Prerequisites This Financial Modelling at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Financial Modelling at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Section 01: Introduction Introduction to the course 00:02:00 Introducton to the Business Priocess 00:03:00 What is Financial Modelling 00:08:00 Starting Point of a Financial Model 00:04:00 First Steps before Starting to create Financial Model and Linking Business Model 00:07:00 Section 02: Case Study: Restaurant - Basic Model for Selecting Initial Idea Starting with End in Mind-Comparative P&L 00:13:00 Customer Acquisition Model 00:16:00 Revenue and Cost Models 00:22:00 Adding Product and Modelling Labour and Other Costs 00:21:00 Modelling Capital Investments and ROI Calc 00:10:00 Case Study: Restaurant - Basic Model for Selecting Initial Idea 00:00:00 Section 03: Business Plan and 3 Financial Statement Models Detailed Customer Acquisition Model and Revenue Model 00:17:00 Cost of Sale Model 00:08:00 Modelling Labour Cost 00:07:00 Modelling Other Operating Expenses 00:14:00 Modelling Balance Sheet 00:14:00 Fixing the Error in Financial Model and Brief of RR 00:07:00 Financial Model for Business plan for New Business 00:00:00 Assignment Assignment - Financial Modelling at QLS Level 3 02:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Overview The Cross-Cultural Awareness Training Diploma Certificate course provides comprehensive training on cross-cultural awareness, communication, corporate cross-cultural awareness, cross-cultural design, cross-cultural competency, cultural values, and working with and managing a culturally diverse team. Participants will develop the knowledge and skills necessary to navigate and succeed in a multicultural environment. Learning Outcomes: Gain an understanding of the importance of cross-cultural awareness and its impact on effective communication and collaboration. Develop cross-cultural communication skills to effectively interact and engage with individuals from different cultural backgrounds. Understand the complexities of corporate cross-cultural awareness and its implications for global business operations. Learn about cross-cultural design principles and considerations for developing products, services, and marketing strategies for diverse audiences. Develop cross-cultural competency to navigate cultural differences and adapt behavior and practices accordingly. Gain insights into cultural values and their influence on attitudes, behaviors, and decision-making in different cultures. Learn strategies for working with and managing a culturally diverse team, fostering inclusivity, and leveraging diversity for organizational success. Why buy this Cross-Cultural Awareness Training Diploma Certificate? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Cross-Cultural Awareness Training Diploma Certificate there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Cross-Cultural Awareness Training Diploma Certificate course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Cross-Cultural Awareness Training Diploma Certificate does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Cross-Cultural Awareness Training Diploma Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Cross-Cultural Awareness Training Diploma Certificate is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Cross-Cultural Awareness Introduction to Cross-Cultural Awareness 00:13:00 Module 02: Cross-Cultural Communication Cross-Cultural Communication 00:14:00 Module 03: Corporate Cross-Cultural Awareness Corporate Cross-Cultural Awareness 00:15:00 Module 04: Cross-Cultural Design Cross-Cultural Design 00:11:00 Module 05: Cross-Cultural Competency Cross-Cultural Competency 00:15:00 Module 06: Cultural Values Cultural Values 00:12:00 Module 07: Working with and Managing a Culturally Diverse Team Working with and Managing a Culturally Diverse Team 00:14:00 Assignment Assignment - Cross-Cultural Awareness Training Diploma Certificate 00:00:00

Embark on a transformative journey with 'Adult Care Management: Providing Quality Care for Adults in Need.' Delve into the intricate realm of adult care, starting with an insightful introduction, and navigate your way through crafting service plans to ensuring well-being. Unearth the secrets of fostering robust partnerships, prioritising open communication, and safeguarding the vulnerable. With the landscape of care constantly evolving, equip yourself with the know-how to overcome challenges in adult care settings and champion a gold standard of care for those in need. Learning Outcomes Understand the fundamentals and significance of adult care. Devise and implement comprehensive service development plans. Master the art of effective communication within care settings. Foster collaboration and partnerships in adult care environments. Navigate the challenges and barriers in adult care settings, ensuring safety and well-being. Why buy this Adult Care Management: Providing Quality Care for Adults in Need? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 3 Adult Care Management Certificate: Providing Quality Care for Adults in Need there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Adult Care Management: Providing Quality Care for Adults in Need for? Individuals aiming to pursue a career in adult care management. Team leaders and managers in healthcare and caregiving sectors. Educators and trainers specialising in adult care curricula. Policy makers and advocates focused on enhancing adult care standards. Caregivers eager to upskill and improve service delivery. Prerequisites This Level 3 Adult Care Management Certificate: Providing Quality Care for Adults in Need does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 3 Adult Care Management Certificate: Providing Quality Care for Adults in Need was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Adult Care Manager: £30,000 - £45,000 annually Service Development Planner: £32,000 - £48,000 annually Adult Care Trainer: £28,000 - £42,000 annually Care Partnership Coordinator: £29,000 - £44,000 annually Adult Care Safeguarding Officer: £31,000 - £47,000 annually Well-Being and Stress Management Counsellor in Care Settings: £27,000 - £41,000 annually. Course Curriculum Module 01: Introduction to Adult Care Introduction to Adult Care 00:10:00 Module 02: Creating a Service Development Plan Creating a Service Development Plan 00:08:00 Module 03: Importance of Communication Importance of Communication 00:12:00 Module 04: Partnership Working Partnership Working 00:11:00 Module 05: Supporting and Encouraging the Team Supporting and Encouraging the Team 00:10:00 Module 06: Supporting Education in Adult Care Supporting Education in Adult Care 00:13:00 Module 07: Safeguarding in Adult Care Safeguarding in Adult Care 00:07:00 Module 08: Managing Stress and Maintaining Well-Being Managing Stress and Maintaining Well-Being 00:08:00 Module 09: Overcoming Barriers in Adult Care Settings Overcoming Barriers in Adult Care Settings 00:11:00

Immerse yourself in the world of dermatology and skincare with our Diploma in Dermatology & Skincare at QLS Level 5 course. This comprehensive program is designed to take you on a fascinating journey through the realms of skin health and beauty. It starts with the basics of dermatology, laying a solid foundation for understanding skin anatomy and its complexities. This initial module is a gateway to a deeper understanding of how the skin functions and the factors that affect its health. As the course progresses, you will delve into the essentials of skin nutrients and their pivotal role in maintaining healthy skin. This course is tailored to cater to both aspiring dermatologists and individuals passionate about skincare, offering a blend of scientific knowledge and practical application. The curriculum then progresses to more specific and advanced topics such as the diagnosis of skin diseases, managing skin infections, and understanding atopic eczema. A unique feature of this course is its focus on the care of different skin types and the specific needs of various ethnicities, providing a holistic view of skincare. You will also explore effective strategies to reduce the effects of ageing, understand acne and its remedies, and learn about seasonal skincare. The course covers the impact of sunburn and provides insights into effective remedies and preventive measures. By the end of this course, you will have gained a comprehensive understanding of dermatology and skincare, equipping you with the knowledge to address a wide range of skin-related issues. Learning Outcomes Thorough understanding of basic dermatology and skin anatomy. Knowledge of essential skin nutrients and their impact on skin health. Skills in diagnosing and treating common skin diseases and infections. Proficiency in providing skincare for different skin types and ethnicities. Insight into anti-ageing strategies, acne remedies, and seasonal skincare. Why choose this Diploma in Dermatology & Skincare at QLS Level 5 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Diploma in Dermatology & Skincare at QLS Level 5 course for? Aspiring dermatologists and skincare professionals. Beauty therapists and cosmetologists seeking advanced knowledge in skin health. Individuals interested in learning about effective skincare for personal benefit. Healthcare professionals looking to expand their knowledge in dermatology. Anyone passionate about understanding and providing ethnic-specific skincare solutions. Career path Dermatologist: £50,000 - £80,000 Skincare Specialist: £20,000 - £35,000 Cosmetologist: £18,000 - £30,000 Aesthetician: £19,000 - £32,000 Clinical Dermatology Nurse: £25,000 - £40,000 Beauty Product Developer: £22,000 - £38,000 Prerequisites This Diploma in Dermatology & Skincare at QLS Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Basics of Dermatology Basics of Dermatology 00:12:00 Module 02: Skin Anatomy Skin Anatomy 00:24:00 Module 03: Skin Nutrients Skin Nutrients 00:26:00 Module 04: Diagnosis of Skin Disease Diagnosis of Skin Disease 00:21:00 Module 05: Skin Infections Skin Infections 00:28:00 Module 06: Atopic Eczema Atopic Eczema 00:18:00 Module 07: Care of Different Skin Types Care of Different Skin Types 00:26:00 Module 08: Different Ethnicities Skin Care Different Ethnicities Skin Care 00:28:00 Module 09: Reducing Ageing Effects Reducing Ageing Effects 00:27:00 Module 10: Acne and Its Remedies Acne and Its Remedies 00:24:00 Module 11: Seasonal Skin Care Seasonal Skin Care 00:24:00 Module 12: Effect of the Sunburn and It's Remedies Effect of the Sunburn and It's Remedies 00:16:00 Assignment Assignment - Diploma in Dermatology & Skincare at QLS Level 5 02:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Adobe Acrobat is one of the most popular PDF creating a program. You can create, edit, and read in this one application. Adobe Acrobat Complete Course (7, 8 Pro & Pro XI) will give you a complete knowledge on the editing, integration with MS office, interface, cloud services, etc. In this course, you will learn about accessing, creating and saving, navigating, modifying, reviewing, and finally converting PDF documents to a smaller size, etc. This course will also give you a detailed explanation which will show how the acrobat reader 7, 8 and XI Pro are correlated to each other and how the program interface and functionality integrated with each edition. Finally, this course will help you acquire the basics of sophisticated and advanced features of Adobe Acrobat Pro. Learning Outcomes: Opening Adobe Acrobat Realising the interface Generating a PDF file Toil with your PDF file Get help in Adobe Acrobat Means to open a PDF file Go across in your PDF file Implementing Acrobat's tools Transferring text Window tools Learning to apply PDF pages Connecting files Applying collections Sending a file for rechecking Displaying comment Preserving your file Creating a PDF file Working with your PDF file Receiving help in Adobe Acrobat Means to create a PDF file Explore in your PDF file Applying Acrobat's tools Working with PDF pages Modifying your file Linking files Creating forms Applying collections Sending a file for review Forwarding a file for rechecking Rechecking the file Safeguarding your file Getting familiar with the user interface and accessing PDF documents Creating and saving PDF documents from existing documents and web pages, along with combining the documents for portfolios Searching PDF documents, working with bookmarks, and creating links and buttons for navigational purposes Changing PDF documents by manipulating the document pages, editing content and adding page elements Reviewing documents by adding markup and comments, along with comparing with other documents and managing reviews Changing PDF document file sizes, optimizing them, and covert and reuse the content Getting familiar with the Touch screen mode and changing preferences Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Adobe Acrobat Complete Course (7, 8 Pro & Pro XI) is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Adobe Acrobat Complete Course (7, 8 Pro & Pro XI) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Opening Adobe Acrobat 7 00:15:00 Understanding the Interface 00:30:00 Creating a PDF File 00:30:00 Working with your PDF File 00:30:00 Getting Help in Adobe Acrobat 00:30:00 Ways to Create a PDF File 00:30:00 Navigating in your PDF File 00:30:00 Using Acrobat's Tools 00:30:00 Moving Text 00:15:00 Window Tools 00:30:00 Working with PDF Pages 00:15:00 Polishing your File 00:30:00 Linking Files 00:30:00 Using Collections 00:30:00 Sending a File for Review 01:00:00 Reviewing the File 00:15:00 Viewing Comments 00:15:00 Protecting your File 01:00:00 Module : 2 Starting Out 00:15:00 Opening Adobe Acrobat 00:30:00 Understanding the Interface 00:30:00 Navigating Through Your PDF File 00:30:00 Getting Help in Acrobat 8 00:30:00 Working With PDF Files 00:30:00 Working with a PDF File 01:00:00 Ways to Create a PDF File 00:30:00 Creating a PDF Package 01:00:00 Using Acrobat's Tools 00:30:00 Moving Text 00:15:00 Window Tools 00:30:00 Working with PDF Pages 00:15:00 Polishing your File 00:30:00 Linking Files 00:30:00 Creating Forms 01:00:00 Using Collections 00:30:00 Sending a File for Review 01:00:00 Reviewing the File 00:15:00 Viewing and Sending Comments 00:30:00 Protecting your File 01:00:00 Adobe Reader 01:00:00 Internet Explorer 00:15:00 Using PDF Files with Microsoft Office 00:30:00 Module : 3 Open a PDF Document 01:00:00 Browse a PDF Document 01:00:00 Create and Save a PDF Document from an Existing Document 01:00:00 Create a PDF Document from a Web Page 01:00:00 Combine Multiple PDF Documents 01:00:00 PDF Portfolios 00:30:00 Perform a Search in a PDF Document 01:00:00 Search Multiple PDF Documents 00:30:00 Work with Bookmarks 00:30:00 Create Links and Buttons 01:00:00 Manipulate PDF Document Pages 01:00:00 Edit Content in a PDF Document 00:30:00 Add Page Elements 01:00:00 Add Comments and Markup 00:30:00 Compare PDF Documents 01:00:00 Initiate and Manage a Review 01:00:00 Reduce the File Size of a PDF Document 00:30:00 Optimize PDF Files 00:30:00 Convert and Reuse PDF Document Content 01:00:00 Using Touchscreen Devices 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.

Internal Quality Assurance of Assessment Processes and Practices (IQA) refers to a systematic and structured approach within educational and training organisations to ensure the quality and consistency of assessment procedures and outcomes. IQA plays a crucial role in maintaining and improving the standards of assessment within various educational settings, such as schools, colleges, vocational training centres, and workplaces. Are you seeking to enhance your expertise in ensuring the quality of assessment processes and practices? The Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices course is the solution to this educational challenge. This Ofqual-regulated course, awarded by Focus, elevates your educational profile, providing you with the skills to maintain assessment quality standards. Discover how to assess and assure the quality of assessments while gaining a deeper understanding of assessment principles and practices. By completing this course, you'll not only improve your professional knowledge but also open doors to various career opportunities in the education and training sector. Learning Outcomes Evaluate assessment quality principles and practices effectively. Demonstrate competence in internal quality assurance processes. Create comprehensive assessment plans and checklists. Apply observation techniques for quality assurance in assessments. Successfully submit and resubmit course assignments. Why Choose Focus Awards? Choosing Focus Awards for your educational and training programs offers several key advantages. As an Ofqual-governed accrediting body, their qualifications enjoy wide recognition, both nationally and internationally, ensuring you're held to the highest educational standards. Focus Awards' commitment to professionalism, rapid growth, and diverse qualification offerings makes them a dynamic choice for a relevant and exceptional learning experience. Opting for Focus Awards elevates your career prospects, personal development, and educational achievements. Benefits you will gain Benefits you will enjoy include: High-quality virtual learning materials. 24/7 module access. User-friendly online platform. Compliance with standards. Recognised qualification. Exceptional customer service. Guided Learning Hours The Guided Learning Hours for this qualification amount to a total of 90 hours. These hours encompass all instances of learner support, including contact time, guidance, supervision, and instruction provided by qualified educators, trainers, or relevant education and training professionals. Total Qualification Time The Total Qualification Time for this qualification is 120 hours, encompassing both Guided Learning Hours (GLH) and an estimation of the hours a learner is expected to dedicate to self-directed activities, including preparation, study, and assessment, without direct supervision from a lecturer, supervisor, or tutor. Method of Assessment Candidates engage in learner observation and subsequently create IQA reports based on assessor feedback. Candidates are required to submit written assignments, complete with appropriate references, through an online portal. The grading system employs a Pass/Fail approach, contingent upon the fulfilment of all learning objectives. Submissions include learner assessments, two assessor reports, and the candidate's IQA report. Assessors evaluate the candidate's grasp and application of IQA principles. Assignments are assessed based on the application of IQA concepts and the inclusion of reference citations. Progression Upon successful completion of a Level 4 Internal Quality Assurance (IQA) course, learners can advance their expertise by pursuing further education and qualifications in the education and quality assurance field. Here's a list of potential courses and qualifications for consideration: Level 5 Diploma in Education and Training (DET): Enables individuals to qualify as educators in the further education and training sector. Level 5 Certificate in Leadership and Management: Develops leadership and management skills tailored for the education sector. Level 5 Diploma in Education and Training (Education and Training Pathway): Offers specialised training in delivery, assessment, and quality assurance. Level 3 Certificate in Assessing Vocational Achievement (CAVA): Focuses on assessing vocational qualifications. Level 4 Award in Understanding External Quality Assurance: Preps individuals for roles in external quality assurance. Level 5 Certificate in Education and Training (In-Service Route): Designed for experienced educators seeking specialised routes. Master's Degree in Education or Quality Assurance: Offers advanced educational and research opportunities. Specialised Short Courses: Targeted workshops addressing specific areas within education. Continuous Professional Development (CPD): Ongoing learning through participation in workshops and conferences. Professional Memberships and Certifications: Opportunities to join relevant organisations and obtain certifications. Qualification Purpose The main goal of the Level 4 Award in Internal Quality Assurance of Assessment Processes and Practices (RQF) is to confirm competence in a specific occupational role in accordance with relevant standards. This qualification is designed for individuals who are entrusted with the duty of maintaining and improving the quality of assessments within an organization or assessment center. Who is this course for? Education professionals aspiring to enhance assessment quality. Assessors looking to improve their internal quality assurance skills. Individuals pursuing a career in assessment and quality assurance. Those seeking to comply with UK Government regulations in education. Requirements This qualification is open to all learners aged 16 and above, including those aged 19 and older, and it does not have any mandatory prerequisites. While it doesn't require specific educational backgrounds, some learners may have completed at least high school or possess Level 3 qualifications in AET (Assessing and Evaluating Training) and CAVA (Certificate in Assessing Vocational Achievement). Career path Internal Quality Assurer: £24,000 - £35,000 per year Education Consultant: £30,000 - £50,000 per year Training Manager: £30,000 - £45,000 per year Curriculum Developer: £25,000 - £40,000 per year Further Education Lecturer: £25,000 - £40,000 per year Quality Assurance Manager: £30,000 - £50,000 per year Note: There is No Registration, Assessment, Certification fee included with this price.

Job Search Skills online If you want to learn about Job Search Skills and become an expert in the field, you have arrived at the right place. Industry experts designed this Job Search Skills course to enable you to learn quickly and efficiently and at your own pace and convenience. Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Job Search Skills course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Job Search Skills course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Job Search Skills Bundle Course Course 01: Job Search Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Other Benefits of Job Search Skills Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Job Search Skills course] Course Curriculum of Job Search Skills Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation Assessment Method of Job Search Skills After completing each module of the Job Search Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Job Search Skills After completing the MCQ/Assignment assessment for this Job Search Skills course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Job Search Skills The Job Search Skills course is ideal for anyone who wants to learn how to apply for the job they want. Requirements Job Search Skills There are no specific requirements for this Job Search Skills course because it does not require any advanced knowledge or skills. Career path Job Search Skills Certificates Certificate of completion Digital certificate - Included