SoSAFE! is a visual teaching programme which enables learners to develop their abilities in managing; and communicating about their relationships. This 1 hour SoSAFE! overview provides basic information about the SoSAFE! framework and tool kit. We begin with a brief overview of the SoSAFE! programme features. Next, we will show you how the three SoSAFE! tools are used to teach and visually support learners about social safety. Please note that this is an overview only and is not intended to function as training nor does it replace the SoSAFE! 1-day online live workshop. WORKSHOP DETAILS Agenda: 1 hour Registration Time: N/A Tuition Includes: N/A
WORKSHOP: Working as a Psychologist Expert Witness specialising in Trauma and Memory: From Instruction to Cross Examination An online practical workshop for Clinical, Counselling and Forensic Psychologists, guiding you through the process of working as an Expert Witness.
The insights gained from data analysis are only truly valuable when you can be clearly expressed to other people – bosses, colleagues, clients, customers, or other stakeholders. In this workshop you’ll learn how to turn raw qualitative or quantitative data into a clear visual story through infographics and data visualization. We'll discuss the key principles for planning an effective visual, look at examples of best (and worst) practice, and learn repeatable and practical design techniques for enhancing the story. We'll also give you an overview of useful tools that will help you turn your idea into a finished infographic or data visualization. You could be conjuring up eye-catching slide decks, building effective reports and dashboards, pitching to investors, or presenting persuasive data to your most important customers. This is a fully interactive online workshop, so be prepared to join discussions and get hands on with building your own visualisations. Takeaways Be able to evaluate the elements that make an infographic or visualization effective. Learn quick and repeatable visual tricks for ensuring infographics convey a clear message. Understand how to tailor your approach to different audiences and context. Discover a bunch of free tools and resources to help you build your own visualizations. Understand how online, interactive visualizations work and how to create them. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people. Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonials "Just to say what a great course this was. I have made my first report employing some of the ideas and tools you showed us – to rapturous responses! The next actions are clear for all and they all understood it! Thank you for helping me to organise my data and thoughts, showing how to present the key message up front, and how to keep it simple and focused. Gearing up for another report now!" Kay Anderson | Head of Finance | Mima "We have been using Tableau to display data for some time but knew we could do more to engage our end users. Alan’s training gave us a framework to start thinking about what we wanted to achieve with our visualisations and analysis, and some great tips on how to display information for maximum impact. Alan was an engaging trainer and we found the workshops very energising." Ellen Austin | Senior Data Analyst | London School of Economics
Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course are persons who are new to reporting with Microsoft© SQL Server© Report Builder and SSRS, persons who are transitioning from another reporting software application, and persons who are existing Report Builder and SSRS report authors. The secondary audience for this course are persons who are using Report Designer (SSRS). Course participants may be business analysts, programmer analysts, data analysts, database administrators, or IT professionals and may or may not have experience with Microsoft© SQL Server© Report Builder and SSRS, programming (Visual Basic), and/or Transact-Structured Query Language (T-SQL) experience. Overview After completing this course, students will be able to: Create parameter reports. Create list reports. Format reports with complex expressions. Add images and subreports. Add drilldown and drillthrough functionality. Add sparklines, data bars, and indicators. In this course, students will continue their learning on the foundations of report writing with Microsoft© SQL Server© Report Builder and SSRS. The focus will be on report creation by connecting to a database and manipulating the data. 1 - Parameter Reports Parameterized Reporting Create Report Parameters Modify Report Parameters Provide Default Parameter Values Provide Available Values for Parameters Lab: Creating Parameterized Reports 2 - List Data Regions Introducing the List Data Region Create Reports Using List Data Regions Modify Reports Which Use List Data Regions Lab: Creating List Reports 3 - Enhancing Reports with Complex Expressions Formatting Reports Top N Reports Running Values Lab: Enhancing Reports with Complex Expressions 4 - Enhance Reports with Images and Subreports Add Images to Reports Retrieve Images from a Database Introducing SSRS (SQL Server Reporting Services) Report Server Add Subreports to Reports Lab: Working With Images and Subreports 5 - Drilldown and Drillthrough Reports Add and Configure Drilldown Reporting Add and Configure Drillthrough Reporting Lab: Add Drilldown and Drillthrough Functionality to Reports 6 - Sparklines, Data Bars, and Indicators Sparklines Data Bars Indicators Lab: Adding Sparklines, Data Bars, and Indicators to Reports Additional course details: Nexus Humans 55128 Writing Reports with Report Builder and SSRS Level 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55128 Writing Reports with Report Builder and SSRS Level 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
This one day course will support teachers and RSE leads in special colleges and special schools with post 16 learners to deliver a meaningful curriculum through the Preparing for Adulthood outcomes. The course will explore key issues for older learners, including how to teach about practical aspects of relationships such as attraction and fancying people, starting relationships, negotiation and consent discussions, and how to keep yourself safe. Participants will leave with increased confidence to develop and deliver a skills-based, rights focused curriculum that will empower learners to be able to navigate their personal lives and relationships with autonomy. Aim: To develop confidence to create and deliver an age-appropriate, rights based RSE curriculum for young adults with learning disabilities. Outcomes: Participants will develop understanding of requirements for RSE for older learners, including the statutory guidance and preparation for adulthood outcomes, and how RSE can support independent living consider specific challenges young people with SEND may face in developing relationships and explore practical and creative ways to support relationship skill development explore strategies to address sexualised behaviour, and what to do if a learner begins or wants to masturbate in college Who is this course for? This one day course is ideal for teachers and RSE leads working in special schools and tutors in colleges with older learners, up to age 25, and beyond.
This is an online course sat at your own pace to introduce you to clinical coaching. During the course we will go into the concept of training a student, learning methods, tutorial techniques, safeguarding and how to use the Central Skills Log (CSL). The course is open for 2 months. Once completed we can then arrange access to the CSL for one of Abbeydale’s students.
Introduction to watercolour Artist-taught watercolour course that will get you inspired and confident to practise with this wonderful medium!