12719 Teaching & Training courses

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD QS Certified Customer Support Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Key Account Management Training Course is indispensable in today's business landscape, where fostering enduring client relationships is paramount. Through this course, individuals grasp the intricacies of nurturing key accounts, mastering techniques to deliver exceptional value while ensuring client satisfaction. Understanding the nuances of Key Account Management (KAM) enables professionals to strategize effectively, navigate complexities, and ultimately drive business growth. In the modern world, where competition is fierce and customer expectations are ever-evolving, proficiency in KAM is not just advantageous but essential. Acquiring this skill significantly enhances one's employability in the UK job market, with salaries ranging from £30,000 to £60,000 annually depending on experience and industry. The demand for Key Account Management expertise is on the rise, with a noticeable increase of 15% in job opportunities across various sectors. Embracing this Key Account Management course empowers individuals to thrive in the dynamic realm of account management, equipping them with the prowess to foster lasting client relationships and drive organizational success. Key Features: CPD Certified Key Account Management Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Key Account Management Module 02: Purpose of Key Account Management Module 03: Understanding Key Accounts Module 04: Elements of Key Account Management Module 05: What Makes a Good Key Account Manager Module 06: Building and Delivering Value to Key Accounts Module 07: Key Account Planning Module 08: Business Customer Marketing and Development Module 09: Developing Key Relationships Module 10: The Importance of Record Keeping for Key Account Management Module 11: Internal KAM Aspects Module 12: The Value Proposition Learning Outcomes: Analyze key account objectives and strategies for effective implementation. Identify factors contributing to successful key account management relationships. Develop comprehensive key account plans to maximize business opportunities. Apply business customer marketing techniques to enhance key account development. Cultivate strong internal relationships to support key account management initiatives. Utilize effective record-keeping practices to monitor and evaluate key account performance. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Key Account Management Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Key Account Management Training. Moreover, this course is ideal for: Sales professionals seeking advanced client management skills. Marketing managers aiming to strengthen customer relationships. Business development executives focusing on key account growth strategies. Account managers transitioning to key account management roles. Entrepreneurs looking to enhance their business customer management expertise. Requirements There are no requirements needed to enrol into this Key Account Management Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Key Account Management Training course. Career path After finishing this Key Account Management Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Key Account Management Training are: Key Account Manager - £30K to 50K/year. Business Development Executive - £25K to 35K/year. Sales Manager - £35K to 60K/year. Account Director - £40K to 70K/year. Marketing Manager - £30K to 50K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Jump on a transformative journey to tackle workplace challenges head-on. Discover the intricacies of managing absenteeism and tardiness seamlessly. In a world where employee well-being is paramount, equip yourself with invaluable insights. Key Features: CPD Certified Developed by Specialist Lifetime Access Unveil the roots of absenteeism, decoding its impact on organizational dynamics. Explore innovative strategies to foster a culture of accountability and well-being. Navigate the legal landscape and ethical considerations surrounding absenteeism with confidence. From proactive prevention techniques to leveraging cutting-edge technology, master the tools of the trade. In this dynamic course, you'll not only understand the pulse of workplace attendance issues but also cultivate strategies that resonate with the ethos of the modern professional landscape. Course Curriculum Module 01: Introduction to Absenteeism and Tardiness Module 02: Causes of Absenteeism and Tardiness Module 03: Effects of Absenteeism and Tardiness on the Workplace Module 04: Strategies for Managing Absenteeism and Tardiness Module 05: Measurement and Evaluation of Absenteeism and Tardiness Module 06: Legal and Ethical Considerations Module 07: Proactive Strategies for Prevention Module 08: Technology and Tools Module 09: Building a Culture of Accountability and Well-being Learning Outcomes: Identify root causes impacting workplace attendance. Analyse the effects of absenteeism and tardiness on organizational productivity. Formulate strategies to proactively manage attendance challenges in the workplace. Evaluate the legal and ethical dimensions related to absenteeism and tardiness. Implement technology-driven tools for effective attendance management. Foster a culture of accountability and employee well-being within your organization. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR Professionals seeking advanced workforce management skills. Managers aiming to enhance team productivity and well-being. Small business owners navigating attendance challenges. Legal professionals handling workplace-related issues. Tech enthusiasts interested in leveraging tools for attendance management. Career path HR Manager Workplace Well-being Consultant Employment Law Advisor Organizational Development Specialist Attendance Technology Analyst Small Business Owner/Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Welcome to the comprehensive course on Introduction to Health Economics and Technology! Whether you're a healthcare professional, policymaker, or simply curious about the economics behind healthcare decisions, this course is designed to equip you with essential knowledge and insights. Key Features: CPD Certified Developed by Specialist Lifetime Access In the Introduction to Health Economics and Technology course, learners explore fundamental concepts at the intersection of healthcare and economics. They delve into the principles of health economics, understanding how scarce resources affect healthcare delivery and decision-making. The course introduces basic economic and technological concepts essential for evaluating healthcare technologies and interventions. Learners also gain insights into Health Technology Assessment (HTA), learning methods to assess the clinical, economic, and social impacts of new health technologies. They explore economic evaluation techniques used to determine the value and cost-effectiveness of healthcare interventions. Additionally, the course covers the intricate relationship between health economics and healthcare technologies, highlighting their mutual influence. Learners study health insurance systems, understanding their role in healthcare financing and access. The course concludes with a critical examination of dilemmas faced by health ministers in balancing healthcare quality, accessibility, and costs within healthcare systems. Course Curriculum Module 01: Introduction to Health Economics and Health Technology Assessment Module 02: What is Health Economics Module 03: Basic Economic and Technological Concepts Module 04: Health Technology Assessment Module 05: Economic Evaluation Module 06: Exploring the Relationship Between Health Economics (HE) and Health Technology A Module 07: Health Insurance Module 08: The Health Minister's Dilemma Learning Outcomes: Understand key concepts in health economics and technology assessment principles. Analyze economic implications of health technologies on healthcare systems. Evaluate cost-effectiveness and efficiency of health technologies and interventions. Examine the role of health insurance in economic management of healthcare. Discuss ethical dilemmas faced by health ministers in policy decision-making. Apply economic evaluation methods to assess health technology investments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking economic perspectives in healthcare decision-making. Policy makers and government officials involved in healthcare planning. Researchers interested in health technology assessment and economic evaluation. Students pursuing studies in health economics and related disciplines. Consultants advising on health policy and economic strategies. Career path Health Economist Healthcare Policy Analyst Health Technology Assessor Health Insurance Economist Government Health Advisor Healthcare Researcher Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you passionate about creating unforgettable celebrations? Do you dream of turning your love for parties into a thriving business? Look no further! Our "Everything on Party Planning" course is your ultimate guide to becoming a professional party planner. With comprehensive modules covering every aspect of party planning, you'll gain the skills and knowledge needed to make every event a spectacular success. Key Features: CPD Certified Developed by Specialist Lifetime Access In the "Everything on Party Planning" course, learners will explore the essentials of being a successful party planner. They will develop key skills needed to organize different types of parties, considering the preferences and demographics of guests. The course covers how to choose engaging themes, manage food and beverages, and work effectively with various vendors. Students will learn about venue selection and how to meet specific requirements for different events. The curriculum also includes practical aspects such as initial planning, budgeting, and starting a party planning business. Additionally, learners will discover strategies to build a client base, network effectively, and handle various business functions. By the end of the course, participants will be equipped with the knowledge and skills to make any event memorable and successful. Course Curriculum Module 01: Introduction to Party Planner Module 02: Skills You Need to Be a Party Planner Module 03: Types of Parties - Overview Module 04: Guest Demographics Module 05: Choosing a Theme Module 06: Food and Beverage Module 07: Vendors Every Party Planner Should Know Module 08: Venue Requirements Module 09: Initial Planning and Budgeting Module 10: Starting Your Party Planning Business Module 11: Generating a Client Base Module 12: Networking Module 13: Party Planning Business Functions Module 14: Making the Day Memorable Learning Outcomes: Understand the role and responsibilities of a party planner. Identify essential skills needed for successful party planning. Recognize different types of parties and their unique requirements. Analyse guest demographics to tailor party elements. Create themed parties with appropriate food and beverages. Plan and budget effectively for party events. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring party planners. Event management students. Individuals interested in hosting parties. Entrepreneurs starting a party planning business. Professionals in the hospitality industry. Career path Event Planner Party Consultant Wedding Coordinator Corporate Event Coordinator Venue Manager Catering Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview Learn the advanced concepts of compliance and risk management and save your business from filing fines and lawsuits.  The Advanced Compliance Management Training course will provide a comprehensive introduction to the five essential compliance elements. It will give you clear ideas on the compliance management system and explain how to implement CMS strategies to ensure your products and services comply with legal requirements.  Then, you'll learn key compliance auditing concepts to understand how well your company follows regulatory guidelines. Lastly, you'll learn the risk management strategies to identify, assess and monitor your business' compliance risks and improve efficiency.  Enrol today and obtain Advanced Compliance Management Training. Course Preview Learning Outcomes Understand what a compliance management system is Identify the five essential elements of compliance Find excellent tips for creating your compliance management plan Learn how to conduct a compliance audit Determine the role of ethics and compliance in business culture Explore the stages of compliance risk managemen Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn From this Course? Compliance Management Compliance Audit Compliance Risk Management Who Should Take this Advanced Compliance Management Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Advanced Compliance Management Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Advanced Compliance Management Training Certification After completing and passing the Advanced Compliance Management Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ Advanced Compliance Management Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as:   Business Compliance Manager Risk and Compliance Manager Operations and Compliance Manager Compliance Advisory Manager Recruitment and Compliance Manager Corporate Tax Compliance Manager Module 1: Introduction to Compliance Introduction to Compliance 00:12:00 Module 2: Five basic elements of compliance Five Basic Elements of Compliance 00:20:00 Module 3: Compliance Management System (CMS) Compliance Management System (CMS) 00:20:00 Module 4: Compliance Audit Compliance Audit 00:30:00 Module 5: Compliance and Ethics Compliance and Ethics 00:21:00 Module 6: Risk and Types of Risk Risk and Types of Risk 00:19:00 Module 7: Introduction to Risk Management Introduction to Risk Management 00:19:00 Module 8: Risk Management Process Risk Management Process 00:12:00 Recommended Materials Recommended Readings - Compliance and Risk Management Diploma 00:00:00 Optional Assignment Optional Assignment - Compliance and Risk Management Diploma 00:00:00 Order Your Certificates and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This course is for individuals who are willing to develop talent and potential within themselves. This personal development course will help to believe in yourself. It will also help you understand what do you want to achieve in this life which will also help you achieve your dreams. It will also help you gain skills and abilities to enhance your thinking powers. It will also inform you programs, methods, tools, and techniques that support human development. Who is the course for? This course is for individuals who are looking forward to developing skills and abilities within themselves. This course is for individuals who are willing to become future personal development instructor or trainer. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Personal Development is a useful qualification to possess, and would be beneficial for the following careers: Counsellor Stress management instructor Time management mentor Self-development instructor. Diploma in Personal Development Tony Robbins-Learn How to Achieve Bigger Things 00:30:00 Steve Pavlina-Quit Griping 00:30:00 Brian Tracy-Eat A Toad 00:30:00 Why Network Marketing Is Good 01:00:00 Deepak Chopra- Synchrodestiny 00:30:00 Jim Rohn-Work More Efficiently 01:00:00 Stephen Covey-Communicating 00:15:00 Dani Johnson-Facing Fear 01:00:00 Bob Proctor-No Limits 00:30:00 Abraham Maslow-Theory of Personality 01:00:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Diploma in Personal Development 00:20:00 Final Exam Final Exam- Diploma in Personal Development 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you aware of the importance of self-development? Are you someone who struggles with personal development but wants to change it? Or are you a professional who help women in their personal development? If yes, then this course will be perfect for you! Description: Being motivated can help anyone become successful in their chosen path. However, if you have lost your motivation along the way, then you have to recover this to push through. It is ideal to be motivated again through self-development. Self-development will improve the status of your life and can help you get motivated. And this course will help you with that since this is about the ways of knowing and self-development. You will be able to focus on the development of self, voice, and mind. There are problems that being underdeveloped are suffering from. One of these is the social factors, which will be taught thoroughly in this course. Since this course focuses on women development, so the discussion is about factors that affect self-development which take place. You will know more about personal development in this course and what strategies will benefit you the most. Who is the course for? Professionals who are helping people build their personal goals People who have an interest in the personal development concepts Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Women's Personal Development is a useful qualification to possess, and would be beneficial for the following careers: Career Coach Guidance Counsellors Life Coach Mentors Psychologists. Diploma in Women's Personal Development Did you know? motivational phrase sign on old wood with blurred background 00:15:00 Development of the Self, Voice and Mind: The Female Secrets 00:15:00 Development of the Self, Voice and Mind: behind the Scene of Women's Issues 01:00:00 Development of Self, Voice and Mind: The knowing women 00:15:00 Development of Self, Voice and Mind: A Woman's Systematic Approach 01:00:00 Development of Self, Voice and Mind: The Basics of Everything 00:30:00 The Development of Self, Voice and Mind: Adopting a Winning Attitude 00:30:00 Development of the Self, Voice and Mind in Visionary Action 00:30:00 How to Find Your Voice: The Development of the Self, Voice and Mind 00:30:00 Keep That Memory in Mind in Development of Self and Voice 00:30:00 Character: a Central Element in the Development of Self, Voice and Mind 01:00:00 The Development of Self, Voice and Mind: A Holistic Approach 00:30:00 Self-development is the Key to Sure-Shot Success in Development of Self, Voice and Mind 00:30:00 Understand Self to Transform Mind in Development of Voice and Mind 02:20:00 New Medical Breakthroughs in Development of Self, Voice and Mind 01:00:00 Finding your voice in Development of Self and Mind 00:30:00 Mock Exam Mock Exam- Diploma in Women's Personal Development 00:20:00 Final Exam Final Exam- Diploma in Women's Personal Development 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview In any position or jobs sector, leadership skills are essential for your growth and development. Learn important leadership skills and how they can help you to improve your performance from this Essential Leadership Skills for The Future course. In this Essential Leadership Skills for The Future course you will be familiarized with different leadership traits and how you can use them in your work. You will learn about the qualities of a good leader, the importance of creativity and communication in leadership. This course will teach you organizational and communication skills that will help you connect, negotiate and evolve as a leader. This course will boost your emotional intelligence and improve your overall growth. This course will help you improve your leadership skills and efficiency. You will learn about different leadership skills and their application from easily understandable comprehensive lessons of the course. This course is ideal for anyone who wants to boost their productivity and develop their leadership skills. Learning Outcomes Learn about the qualities you need to be a leader Show creativity and empathy in a leading position Be able to acquire organizational skills Familiarize with different leadership skills and competencies Learn how to negotiate and communicate with people effectively Understand the foundation of leadership and how they are used Learn how inclusiveness and engagement can improve your performance as a leader Learn about different leadership and management traits in the UK Who is this course for? This comprehensive Essential Leadership Skills for The Future course is ideal for those who want to learn leadership skills and boost their personal and professional growth You will learn how you can use leadership skills in your work from this course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Essential Leadership Skills for The Future is a useful qualification to possess and would be beneficial for any related profession or industry such as: Leaders Entrepreneurs Business Owners Managers Departmental Heads Company Directors Managing Directors Team Leaders Supervisors Essential Leadership Skills for The Future Module 01: Introduction to Leadership 00:25:00 Module 02: Qualities of a Good Leader and Leadership 00:15:00 Module 3. Creativity in Leadership 00:21:00 Module 4: Organisational Skills 00:28:00 Module 5. Leadership Skills and Competencies 00:32:00 Module 6: Communication Skills 00:29:00 Module 7: Negotiation Techniques 00:17:00 Module 8. Cultivating Inclusion, Belonging, and Engagement 00:27:00 Module 9. Leadership Foundations 00:26:00 Module 10. Emotional Intelligence 00:21:00 Module 11. Evolve as a Leader 00:16:00 Module 12. Leadership & Management in the UK 00:19:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00