12289 Teaching & Training courses in Slough delivered Online

Are you looking to enhance your Special Educational Needs Coordinators in Early Years Settings skills? If yes, then you have come to the right place. Our comprehensive course on Special Educational Needs Coordinators in Early Years Settings will assist you in producing the best possible outcome by mastering the Special Educational Needs Coordinators in Early Years Settings skills. The Special Educational Needs Coordinators in Early Years Settings course is for those who want to be successful. In the Special Educational Needs Coordinators in Early Years Settings course, you will learn the essential knowledge needed to become well versed in Special Educational Needs Coordinators in Early Years Settings. Our Special Educational Needs Coordinators in Early Years Settings course starts with the basics of Special Educational Needs Coordinators in Early Years Settings and gradually progresses towards advanced topics. Therefore, each lesson of this Special Educational Needs Coordinators in Early Years Settings course is intuitive and easy to understand. Why would you choose the Special Educational Needs Coordinators in Early Years Settings course from Compliance Central: Lifetime access to Special Educational Needs Coordinators in Early Years Settings course materials Full tutor support is available from Monday to Friday with the Special Educational Needs Coordinators in Early Years Settings course Learn Special Educational Needs Coordinators in Early Years Settings skills at your own pace from the comfort of your home Gain a complete understanding of Special Educational Needs Coordinators in Early Years Settings course Accessible, informative Special Educational Needs Coordinators in Early Years Settings learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Special Educational Needs Coordinators in Early Years Settings Study Special Educational Needs Coordinators in Early Years Settings in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Special Educational Needs Coordinators in Early Years Settings Course Special Educational Needs Coordinators in Early Years Settings Curriculum Breakdown of the Special Educational Needs Coordinators in Early Years Settings Course Module 01: Introduction to SEN Co-ordination Module 02: The SENCO Role in Policy and Practice Module 03: Roles and Responsibilities within whole School SEN Co-ordination Module 04: Supporting Teaching and Learning Module 05: The SENCO and the Senior Leadership Team Module 06: Supporting Colleagues and working with Professionals and Organisations beyond the School Module 07: Developing Relationship with Pupils and Parents Module 08: SENCO's Role in Leading and Managing SEND Administration Module 09: Challenges and Opportunities Module 10: Developing Inclusive Practice and the Future SENCO Role CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Special Educational Needs Coordinators in Early Years Settings course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Special Educational Needs Coordinators in Early Years Settings. It is also great for professionals who are already working in Special Educational Needs Coordinators in Early Years Settings and want to get promoted at work. Requirements To enrol in this Special Educational Needs Coordinators in Early Years Settings course, all you need is a basic understanding of the English Language and an internet connection. Career path The Special Educational Needs Coordinators in Early Years Settings course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Special Educational Needs Coordinators in Early Years Settings. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you passionate about creating unforgettable celebrations? Do you dream of turning your love for parties into a thriving business? Look no further! Our "Everything on Party Planning" course is your ultimate guide to becoming a professional party planner. With comprehensive modules covering every aspect of party planning, you'll gain the skills and knowledge needed to make every event a spectacular success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the "Everything on Party Planning" course, learners will explore the essentials of being a successful party planner. They will develop key skills needed to organize different types of parties, considering the preferences and demographics of guests. The course covers how to choose engaging themes, manage food and beverages, and work effectively with various vendors. Students will learn about venue selection and how to meet specific requirements for different events. The curriculum also includes practical aspects such as initial planning, budgeting, and starting a party planning business. Additionally, learners will discover strategies to build a client base, network effectively, and handle various business functions. By the end of the course, participants will be equipped with the knowledge and skills to make any event memorable and successful. Course Curriculum Module 01: Introduction to Party Planner Module 02: Skills You Need to Be a Party Planner Module 03: Types of Parties - Overview Module 04: Guest Demographics Module 05: Choosing a Theme Module 06: Food and Beverage Module 07: Vendors Every Party Planner Should Know Module 08: Venue Requirements Module 09: Initial Planning and Budgeting Module 10: Starting Your Party Planning Business Module 11: Generating a Client Base Module 12: Networking Module 13: Party Planning Business Functions Module 14: Making the Day Memorable Learning Outcomes: Understand the role and responsibilities of a party planner. Identify essential skills needed for successful party planning. Recognize different types of parties and their unique requirements. Analyse guest demographics to tailor party elements. Create themed parties with appropriate food and beverages. Plan and budget effectively for party events. CPD 10 CPD hours / points Accredited by CPD Quality Standards Everything on Party Planning 2:23:33 1: Module 01: Introduction to Party Planner 07:20 2: Module 02: Skills You Need to Be a Party Planner 09:51 3: Module 03: Types of Parties - Overview 08:07 4: Module 04: Guest Demographics 08:12 5: Module 05: Choosing a Theme 09:30 6: Module 06: Food and Beverage 07:28 7: Module 07: Vendors Every Party Planner Should Know 10:51 8: Module 08: Venue Requirements 10:23 9: Module 09: Initial Planning and Budgeting 11:34 10: Module 10: Starting Your Party Planning Business 08:10 11: Module 11: Generating a Client Base 13:49 12: Module 12: Networking 10:39 13: Module 13: Party Planning Business Functions 10:41 14: Module 14: Making the Day Memorable 15:58 15: CPD Certificate - Free 01:00 Who is this course for? Aspiring party planners. Event management students. Individuals interested in hosting parties. Entrepreneurs starting a party planning business. Professionals in the hospitality industry. Career path Event Planner Party Consultant Wedding Coordinator Corporate Event Coordinator Venue Manager Catering Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's rapidly evolving regulatory landscape, navigating compliance intricacies is imperative for businesses. This online Compliance Management Training Course provides a comprehensive understanding of compliance frameworks and equips individuals with essential skills to ensure organizational adherence to legal and ethical standards. Covering modules ranging from the fundamentals of compliance to risk assessment and management, this course instills expertise crucial for mitigating potential legal liabilities and safeguarding corporate integrity. In the UK, where stringent regulatory requirements prevail, proficiency in Compliance Management is highly sought after by employers across diverse sectors. Acquiring this skill not only enhances job prospects but also commands competitive salaries, with median salaries ranging from £30,000 to £60,000 annually depending on experience and industry. The significance of this course is further underscored by the escalating demand for compliance professionals, with job opportunities projected to increase by 6% annually, outpacing the average job growth rate. In essence, investing in Compliance Management education not only opens doors to lucrative career prospects but also fortifies organizational resilience in an increasingly regulated environment. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Compliance Module 02: Compliance Management System Module 03: Basic Elements of Effective Compliance Module 04: Compliance Audit Module 05: Compliance and Ethics Module 06: Introduction to Risk and Basic Risk Types Module 07: Further Risk Types Module 08: Introduction to Risk Management Module 09: Risk Management Process Module 10: Risk Assessment and Risk Treatment Module 11: Types of Risk Management Learning Outcomes: Identify key compliance principles for organisational adherence and governance. Implement a robust compliance management system to ensure regulatory compliance. Analyse basic elements crucial for an effective compliance framework. Conduct compliance audits to assess adherence to regulatory requirements. Understand the correlation between compliance and ethical business practices. Differentiate between various types of risks and their management strategies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Compliance Management Online Training 4:33:35 1: Module 01: Introduction to Compliance Preview 18:49 2: Module 02: Compliance Management System 18:27 3: Module 03: Basic Elements of Effective Compliance 19:25 4: Module 04: Compliance Audit 25:11 5: Module 05: Compliance and Ethics 20:06 6: Module 06: Introduction to Risk and Basic Risk Types 27:58 7: Module 07: Further Risk Types 37:32 8: Module 08: Introduction to Risk Management 12:44 9: Module 09: Risk Management Process 15:47 10: Module 10: Risk Assessment and Risk Treatment 31:19 11: Module 11: Types of Risk Management 45:17 12: CPD Certificate - Free 01:00 Who is this course for? This Compliance Management Online Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Compliance Management. Moreover, this course is ideal for: Compliance officers seeking advanced knowledge in compliance management. Legal professionals aiming to enhance their understanding of compliance frameworks. Business professionals responsible for ensuring regulatory adherence within their organisations. Risk management professionals interested in integrating compliance into their strategies. Corporate executives striving to foster a culture of ethical and compliant conduct. Requirements There are no requirements needed to enrol into this Compliance Management Online Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Compliance Management Online Training course. Career path After finishing this Compliance Management Online Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Compliance Management are: Compliance Officer - £40K to 70K/year. Risk Analyst - £35K to 55K/year. Compliance Manager - £50K to 80K/year. Regulatory Affairs Specialist - £45K to 65K/year. Corporate Governance Advisor - £45K to 70K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Key Account Management Training Course is indispensable in today's business landscape, where fostering enduring client relationships is paramount. Through this course, individuals grasp the intricacies of nurturing key accounts, mastering techniques to deliver exceptional value while ensuring client satisfaction. Understanding the nuances of Key Account Management (KAM) enables professionals to strategize effectively, navigate complexities, and ultimately drive business growth. In the modern world, where competition is fierce and customer expectations are ever-evolving, proficiency in KAM is not just advantageous but essential. Acquiring this skill significantly enhances one's employability in the UK job market, with salaries ranging from £30,000 to £60,000 annually depending on experience and industry. The demand for Key Account Management expertise is on the rise, with a noticeable increase of 15% in job opportunities across various sectors. Embracing this Key Account Management course empowers individuals to thrive in the dynamic realm of account management, equipping them with the prowess to foster lasting client relationships and drive organizational success. Key Features: CPD Certified Key Account Management Course Free Certificate from Reed CIQ Approved Key Account Management Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Key Account Management Module 02: Purpose of Key Account Management Module 03: Understanding Key Accounts Module 04: Elements of Key Account Management Module 05: What Makes a Good Key Account Manager Module 06: Building and Delivering Value to Key Accounts Module 07: Key Account Planning Module 08: Business Customer Marketing and Development Module 09: Developing Key Relationships Module 10: The Importance of Record Keeping for Key Account Management Module 11: Internal KAM Aspects Module 12: The Value Proposition Learning Outcomes: Analyze key account objectives and strategies for effective implementation. Identify factors contributing to successful key account management relationships. Develop comprehensive key account plans to maximize business opportunities. Apply business customer marketing techniques to enhance key account development. Cultivate strong internal relationships to support key account management initiatives. Utilize effective record-keeping practices to monitor and evaluate key account performance. CPD 10 CPD hours / points Accredited by CPD Quality Standards Key Account Management Training 3:21:16 1: Module 01: Introduction to Key Account Management Preview 17:02 2: Module 02: Purpose of Key Account Management 16:38 3: Module 03: Understanding Key Accounts 14:48 4: Module 04: Elements of Key Account Management 20:26 5: Module 05: What Makes a Good Key Account Manager 21:23 6: Module 06: Building and Delivering Value to Key Accounts 13:06 7: Module 07: Key Account Planning 14:11 8: Module 08: Business Customer Marketing and Development 17:50 9: Module 09: Developing Key Relationships 23:40 10: Module 10: The Importance of Record Keeping for Key Account Management 10:08 11: Module 11: Internal KAM Aspects 15:52 12: Module 12: The Value Proposition 15:12 13: CPD Certificate - Free 01:00 Who is this course for? This Key Account Management Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Key Account Management Training. Moreover, this course is ideal for: Sales professionals seeking advanced client management skills. Marketing managers aiming to strengthen customer relationships. Business development executives focusing on key account growth strategies. Account managers transitioning to key account management roles. Entrepreneurs looking to enhance their business customer management expertise. Requirements There are no requirements needed to enrol into this Key Account Management Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Key Account Management Training course. Career path After finishing this Key Account Management Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Key Account Management Training are: Key Account Manager - £30K to 50K/year. Business Development Executive - £25K to 35K/year. Sales Manager - £35K to 60K/year. Account Director - £40K to 70K/year. Marketing Manager - £30K to 50K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Effective proofreading not only enhances the credibility of content but also safeguards against errors that could compromise its message or integrity. Professionals in the field of proofreading are in high demand, with job opportunities spanning a wide range of industries, including publishing houses, marketing agencies, educational institutions, and online media companies. The average annual salary for proofreaders varies £20,000 to £40,000 in the UK. Embracing a career in proofreading offers not only the chance to refine language and ensure accuracy but also the opportunity to contribute significantly to the quality and effectiveness of written communication in today's fast-paced world. Key Features This Proofreading & Copy Editing Course Includes: CPD Certified Proofreading & Copy Editing course Level 3 Diploma Free Certificate from Reed CIQ Approved Developed by Proofreading & Copy Editing Specialist Lifetime Access to Proofreading & Copy Editing course Course Curriculum Proofreading & Copy Editing course: Module 1: Introduction To Copy editing Module 2: Primary Copy editing Procedures Module 3: Checking The Written Copy Module 4: Resources Required For A Copyeditor Module 5: Setting And Using A Style Sheet Module 6: Legal Aspects Of Copy editing Module 7: Getting A Job And Career Progression Module 8: Introduction To Proofreading Module 9: The Workflow Of A Proofreader Module 10: Proofreading Marks And Symbols Module 11: What To Look For During Proofreading Module 12: Basics Of Grammar Module 13: Basics Of Sentence Module 14: Structure Of Sentence Module 15: Capitalisation And Punctuation Rules Module 16: Spelling Rules Module 17: Checking Commonly Confused Words Module 18: Professional Proofreading Learning Outcomes Proofreading & Copy Editing course: Apply essential copy editing techniques for written content improvement. Demonstrate proficiency in utilising proofreading marks and symbols. Establish and maintain a comprehensive style sheet for consistency. Identify and rectify grammatical errors in written material effectively. Navigate legal considerations in the context of copyediting tasks. Develop a structured proofreading workflow for meticulous error detection. Accreditation All of our courses, including this Proofreading & Copy Editing course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Proofreading & Copy Editing. Salaries in the UK The salaries for Proofreading & Copy Editing professionals vary depending on their experience and qualifications. However, most professionals in this field can expect to earn a competitive salary. The average salary for a Copy Editor in the UK is £38,000 per year. Satisfaction A recent survey found that 75% of Proofreading & Copy Editing professionals are satisfied with their jobs. The most common reasons given for job satisfaction were: Creative expression Problem-solving Variety and flexibility Independent work Requirements Learners do not require any prior qualifications to enrol on this Proofreading & Copy Editing course. You just need to have an interest in Proofreading & Copy Editing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Proofreading & Copy Editing course (CPD Level 3) 3:55:00 1: Introduction to Copyediting 13:00 2: Primary Copyediting Procedures 11:00 3: Checking the Written Copy 16:00 4: Resources Required for a Copyeditor 03:00 5: Setting and Using a Style Sheet 14:00 6: Legal Aspects of Copyediting 13:00 7: Getting a Job and Career Progression 03:00 8: Introduction to Proofreading 13:00 9: Proofreading Marks and Symbols 25:00 10: What to Look For During Proofreading 16:00 11: Basics of Grammar 16:00 12: Basics of Sentence 08:00 13: Structure of Sentence 14:00 14: Capitalisation and Punctuation Rules 18:00 15: Spelling Rules 23:00 16: Checking Commonly Confused Words 14:00 17: Professional Proofreading 14:00 18: CPD Certificate - Free 01:00 Who is this course for? This Proofreading & Copy Editing course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Proofreading & Copy Editing course is ideal for: Aspiring Copyeditors and Proofreaders Writers seeking self-editing skills enhancement Editors aiming to diversify their skill set Individuals pursuing careers in publishing Communication professionals enhancing written communication skills Career path After completing this complete Proofreading & Copy Editing course you will have a variety of careers to choose from. The following job sectors of Proofreading & Copy Editing are: Editorial Assistant - £20K to £25K/year. Content Editor - £25K to £30K/year. Copywriter - £25K to £35K/year. Proofreader - £25K to £35K/year. Publishing Coordinator - £25K to £35K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Every space we occupy, whether it's our homes, offices, or cherished places, depends heavily on electricity. With that dependence comes the crucial importance of safety, a matter that's often overlooked. At the forefront of ensuring this safety is PAT Testing. As a practice that's gaining rapid traction, the UK's Health and Safety Executive (HSE) has observed a significant 10% rise in PAT testing conducted over the last year. Our PAT Testing: Electrical & Electronics Equipment Testing Training course is meticulously crafted to transform your enthusiasm for electrical safety into deep-rooted theoretical knowledge. Dive deep into the realms of risk assessments, statutory provisions, electrical classifications, and of course, the nuances of PAT Testing. This PAT testing course not only presents an avenue for professional growth but offers you a pivotal role in guaranteeing the safety of various spaces. By mastering the art of PAT Testing, we can collectively ensure that the world is not just illuminated but also safe. Let's champion the cause of safety with PAT Testing! PAT Testing: Electrical & Electronics Equipment Testing Training Course Learning Outcomes Grasp the foundational principles of PAT testing. Interpret relevant statutory provisions linked to PAT testing. Master the art of executing thorough risk assessments. Formulate and execute strategies for risk control in PAT testing. Distinguish between electrical units and appliance categories in PAT testing. Execute initial visual checks with precision. Identify the right tools for testing and equipment evaluation. PAT Testing Curriculum Breakdown of the PAT Testing Course Module 01: Introduction to PAT Testing Module 02: Relevant Statutory Provisions for PAT Testing Module 03: PAT Testing Risk Assessment Module 04: Reducing and Controlling Risks Module 05: Electrical Units and Appliance Classification Module 06: Initial Visual Examination Module 07: Instruments for Testing and Equipment Inspection Module 08: Electrical Installation Testing Module 09: Safety Precautions in Electrical Testing Module 10: Reporting and Record-keeping PAT Testing Course Learning Outcomes: Grasp the foundational concepts of APT Testing. Understand the statutory provisions associated with PAT testing. Conduct thorough risk assessments for electronic devices. Implement strategies for risk reduction and control. Classify various electrical units and appliances. Master techniques for visual examinations and equipment inspections. Prioritise safety during electrical testing and comprehend reporting protocols. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The PAT Testing course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in PAT Testing. It is also great for professionals who are already working in PAT Testing and want to get promoted at work. Requirements To enrol in this PAT Testing course, all you need is a basic understanding of the English Language and an internet connection. Career path The PAT Testing course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to PAT Testing. PAT Tester Trainee - Average Salary: £16,000 - £20,000 PAT Testing Technician - Average Salary: £20,000 - £25,000 Senior PAT Testing Technician - Average Salary: £25,000 - £30,000 PAT Testing Manager/Supervisor - Average Salary: £30,000 - £40,000

Are you looking to enhance your Copy Editing skills? If yes, then you have come to the right place. Our comprehensive course on Copy Editing will assist you in producing the best possible outcome by mastering the Copy Editing skills. The Copy Editing course is for those who want to be successful. In the Copy Editing course, you will learn the essential knowledge needed to become well versed in Copy Editing. Our Copy Editing course starts with the basics of Copy Editing and gradually progresses towards advanced topics. Therefore, each lesson of this Copy Editing course is intuitive and easy to understand. Why would you choose the Copy Editing course from Compliance Central: Lifetime access to Copy Editing course materials Full tutor support is available from Monday to Friday with the Copy Editing course Learn Copy Editing skills at your own pace from the comfort of your home Gain a complete understanding of Copy Editing course Accessible, informative Copy Editing learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Copy Editing Study Copy Editing in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Copy Editing Course Copy Editing Curriculum Breakdown of the Copy Editing Course Module 01: Proofreading Basics Module 02: Applying the Style Guide Module 03: Spelling and Grammar Module 04: Copy Editing On Paper Module 05: Copy Editing On-screen Module 06: Copy editing Basics Module 07: The Use of Language Module 08: Checking Accuracy and Facts Module 09: The Beginning and the End Module 10: Legal Checks Module 11: Finding Work and Developing Your Career CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Copy Editing course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Copy Editing. It is also great for professionals who are already working in Copy Editing and want to get promoted at work. Requirements To enrol in this Copy Editing course, all you need is a basic understanding of the English Language and an internet connection. Career path The Copy Editing course will enhance your knowledge and improve your confidence. Copy Editor/Proofreader: £25,000 to £40,000 per year Editorial Assistant: £20,000 to £28,000 per year Content Editor: £28,000 to £45,000 per year Publishing Assistant: £22,000 to £30,000 per year Communications Officer: £26,000 to £40,000 per year Online Content Manager: £30,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Proofreading & Copy Editing skills? If yes, then you have come to the right place. Our comprehensive course on Proofreading & Copy Editing will assist you in producing the best possible outcome by mastering the Proofreading & Copy Editing skills. The Proofreading & Copy Editing course is for those who want to be successful. In the Proofreading & Copy Editing course, you will learn the essential knowledge needed to become well versed in Proofreading & Copy Editing. Our Proofreading & Copy Editing course starts with the basics of Proofreading & Copy Editing and gradually progresses towards advanced topics. Therefore, each lesson of this Proofreading & Copy Editing course is intuitive and easy to understand. Why would you choose the Proofreading & Copy Editing course from Compliance Central: Lifetime access to Proofreading & Copy Editing course materials Full tutor support is available from Monday to Friday with the Proofreading & Copy Editing course Learn Proofreading & Copy Editing skills at your own pace from the comfort of your home Gain a complete understanding of Proofreading & Copy Editing course Accessible, informative Proofreading & Copy Editing learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Proofreading & Copy Editing Study Proofreading & Copy Editing in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Proofreading & Copy Editing Course Proofreading & Copy Editing Curriculum Breakdown of the Proofreading & Copy Editing Course Basics Applying the Style Guide Spelling and Grammar Proofreading on Paper Proofreading On-screen Copy editing Basics Proofreading the Use of Language Checking Accuracy and Facts The Beginning and the End Legal Checks Finding Work and Developing Your Career CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Proofreading & Copy Editing course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Proofreading & Copy Editing. It is also great for professionals who are already working in Proofreading & Copy Editing and want to get promoted at work. Requirements To enrol in this Proofreading course, all you need is a basic understanding of the English Language and an internet connection. Career path The Proofreading & Copy Editing course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Proofreading & Copy Editing. Proofreader: £20K to £30K per year Copy Editor: £22K to £35K per year Editorial Assistant: £18K to £25K per year Content Reviewer: £20K to £28K per year Publishing Coordinator: £25K to £35K per year Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD Certified Customer Support Course Free Certificate from Reed CIQ Approved Customer Support Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Support Training 1:58:15 1: Module 1: Introduction to Call Centre Preview 13:52 2: Module 2: Traits of a Call Centre Agent 13:07 3: Module 3: Agent and Customer Relationship 15:02 4: Module 4: Telephone Etiquettes 10:06 5: Module 5: Communication Skills 13:15 6: Module 6: Scripts and Negotiation Techniques 12:40 7: Module 7: Managing Difficult Customers 09:06 8: Module 8: Call Centre Metrics and Benchmarking 16:18 9: Module 9: Call Centre Technology and Trends 13:49 10: CPD Certificate - Free 01:00 Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.