• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

12289 Teaching & Training courses in Slough delivered Online

Level 3 SENCO - Training

By Training Tale

This Level 3 SENCO Training is designed for those interested in or who are currently in a SENCO role in the early years setting. This Level 3 SENCO Training qualification provides learners with a thorough understanding of the roles and responsibilities of the Special Educational Needs Coordinator in early years setting. Learn about the strategies and techniques for assisting children and their families and gain in-depth knowledge of SEN codes of practice. The purpose of this course is to help learners progress to further and higher education and develop new practical skills in health and social care. Learning Outcomes After completing this Level 3 SENCO Training, the learner will be able to: Understand the roles and responsibilities of the Special Educational Needs Coordinator in the early years setting. Understand the strategies and techniques for supporting children and their families. Increase knowledge of SEN codes of practice. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the cousre. ***Courses are included in this Level 3 SENCO Training Course*** Course 01: Level 3 SENCO Training Course 02: Diploma in Special Education Needs (SEN) Course 03: Primary Teaching Diploma ***Other Benefits of thisCourse*** Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum: Module 1: Roles and Responsibilities of the Special Educational Needs Coordinator in the Early Years Understand the principles, statutory guidance and legislation underpinning practice for children with Special Educational Needs and Disability (SEND) in an early years setting Understand the role of the Early Years Special Educational Needs Coordinator (SENCo) Understand partnership working for the Early Years SENCo Understand early identification and action for children with SEND Module 2: Strategies and Techniques for Supporting Children and Families Understand the graduated approach in an early years setting Understand English as an additional language (EAL) Understand Education, Health and Care (EHC) plans ------------------------- ***Primary Teaching Diploma Course Curriculum Module 01: Primary Education in the UK Module 02: Responsibilities, Qualifications and Skills Module 03: Initial Teacher Training Module 04: Types of Schools in the UK Module 05: Importance of Early Years in Development Module 06: EYFS Teaching Techniques Module 07: Teaching Primary English Module 08: Teaching Primary Mathematics Module 09: Teaching Primary Science, Design and Technology Module 10: Teaching Other Primary Subjects Module 11: Children Having Special Education Needs or Disabilities Module 12: EYFS Framework in 2021 Module 13: Self-Management and Dealing with Stress ------------------------- ***Diploma in Special Education Needs (SEN) Course Curriculum Module 01: Introduction Module 02: A Quick Overview of the New SEND Code of Practice Module 03: Legislation Related to SEN Module 04: SEN Assessments and Descriptors Module 05: Education for Children with Disabilities Module 06: Common SEN Conditions Found Within Mainstream Schools Module 07: Assessment and Planning for Children with Special Educational Needs Module 08: The Wider Children's Workforce Associated with Special Education Needs Provisions Module 09: Working with other Professionals and other Sources of Support and Information ------------------------- Assessment Method After completing each module of the Level 3 SENCO Training, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 3 SENCO Training, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 3 SENCO Training is ideal for those already working in a SENCO role as part of their Early Years Practitioner role or interested in doing so. This course is also suitable for childminders. Requirements There are no specific requirements for this Level 3 SENCO Training because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 3 SENCO Training must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Level 3 SENCO Training is appropriate for those who want to work in the following fields: Health and social care Childhood studies Community, youth and families Social work Early years Primary teaching Nursing Certificates Certificate of completion Digital certificate - Included

Level 3 SENCO - Training
Delivered Online On Demand19 hours
£12

Level 3 Award for Special Educational Needs Coordinators in Early Years Settings

By Training Tale

This Level 3 Award for Special Educational Needs Coordinators in Early Years Settings course is designed for those interested in or who are currently in a SENCO role in the early years setting. This Level 3 Award for Special Educational Needs Coordinators in Early Years Settings qualification provides learners with a thorough understanding of the roles and responsibilities of the Special Educational Needs Coordinator in early years setting. Learn about the strategies and techniques for assisting children and their families and gain in-depth knowledge of SEN codes of practice. The purpose of this course is to help learners progress to further and higher education and develop new practical skills in health and social care. Detailed course curriculum Module 1: Roles and Responsibilities of the Special Educational Needs Coordinator in the Early Years Module 2: Strategies and Techniques for Supporting Children and Families Assessment Method After completing each module of the Level 3 Award for Special Educational Needs Coordinators in Early Years Settings, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 3 Award for Special Educational Needs Coordinators in Early Years Settings course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 3 Award for Special Educational Needs Coordinators in Early Years Settings course is ideal for those already working in a SENCo role as part of their Early Years Practitioner role or interested in doing so. This course is also suitable for childminders. Requirements There are no specific requirements for this Level 3 Award for Special Educational Needs Coordinators in Early Years Settings course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Level 3 Award for Special Educational Needs Coordinators in Early Years Settings
Delivered Online On Demand24 hours
£12

Level 3 Award in Childcare & Education

By Training Tale

Level 3 Award in Childcare & Education Online Training Ignite your passion for childcare & education with our Level 3 Award in Childcare & Education course. Immerse yourself in the comprehensive Level 3 Award in Childcare & Education program, mastering vital Level 3 Award in Childcare & Education skills and knowledge. Enroll today and prepare for a rewarding career, where you'll make a lasting impact on children's lives. Don't miss this opportunity to excel with the Level 3 Award in Childcare & Education. Join us now and embark on a journey toward becoming a skilled childcare professional. Unlock your potential with our Level 3 Award in Childcare & Education course. Dive deep into the Level 3 Award in Childcare & Education program, mastering essential Level 3 Award in Childcare & Education skills. Enroll today and embark on a rewarding career, making a profound impact on children's lives. Don't miss this opportunity to excel with the Level 3 Award in Childcare & Education. Join us now! Courses included with Level 3 Award in Childcare & Education Course 01: Level 3 Award in Childcare & Education Course 02: Diploma in Special Education Needs (SEN) Course 03: SENCO - Special Educational Needs Coordination Course 04: HLTA - Higher Level Teaching Asisstant Course 05: Level 3 Diploma for the Children and Young People's Workforce Special Offers of this Level 3 Award in Childcare & Education Course This Level 3 Award in Childcare & Education Course includes 5 FREE PDF Certificate. Lifetime access to this Level 3 Award in Childcare & Education Course Instant access to this Level 3 Award in Childcare & Education Course Get FREE Tutor Support from Monday to Friday in this Level 3 Award in Childcare & Education Course [ Note: Free PDF certificate as soon as completing the Level 3 Award in Childcare & Education course] Level 3 Award in Childcare & Education Training Industry Experts Designed this Level 3 Award in Childcare & Education course into 2 detailed modules. Course Curriculum of Level 3 Award in Childcare & Education Module 01: Child Development from Conception to Seven Years Understand Development from Conception to Birth and Routine Screening Programmes in the First Year of Life Understand Stages and Sequences of Development from Birth to Seven Years. Understand Theory and Educational Frameworks Which Inform Knowledge and Understanding of Early Years Practice Understand the Role of the Early Years Practitioner When Promoting Child Development from Birth to Seven Years Understand How to Plan Opportunities for Children's Learning and Development from Birth to Five years Module 02: Children's Health and Wellbeing Understand Children's Needs in Relation to Emotional Wellbeing Understand the Needs of Children During Transition and Significant Events Understand the Physical Care Needs of Children Understand the Impact of the Early Years Environment on the Health and Well-being of Children Understand the Nutritional Needs of Children Understand the Impact of Poor Diet on Children's Health and Well-being Understand Children's Need for Exercise Assessment Method of Level 3 Award in Childcare & Education After completing each module of the Level 3 Award in Childcare & Education Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 3 Award in Childcare & Education After completing the MCQ/Assignment assessment for this Level 3 Award in Childcare & Education course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Level 3 Award in Childcare & Education Online Training This Level 3 Award in Childcare & Education Course is suitable for Learners who can progress into a variety of unsupervised job roles in the public, voluntary, or private sectors, such as Early Years Educator, Practitioner in day nurseries, Practitioner in nursery schools, Practitioner in reception classes in primary schools, Pre-school worker, Home-based Childcare, Nanny. This Level 3 Award in Childcare & Education Course is suitable for Learners who can progress into Level 3 Award in Childcare & Education. Special Note: Our Course is not a regulated course. If You want to get qualified, you can consider following options: NCFE Early Learning and Childcare NCFE early learning childcare Early Learning & Childcare (RQF) Early learning childcare (RQF) Level 2 Diploma for the Early Years Practitioner (RQF) Level 3 Diploma in Early Years Education and Care (Early Years Educator) (VRQ) Level 3 Diploma for the Children's Workforce (Early Years Educator) (RQF) Level 3 Award in Childcare and Education (VRQ) Requirements Level 3 Award in Childcare & Education Online Training Students who intend to enrol in this Level 3 Award in Childcare & Education Course must meet the following requirements: Level 3 Award in Childcare & Education: Good command of the English language Level 3 Award in Childcare & Education: Must be vivacious and self-driven Level 3 Award in Childcare & Education: Minimum Basic computer knowledge Level 3 Award in Childcare & Education: A minimum of 16 years of age is required Career path Level 3 Award in Childcare & Education Online Training Certificates Certificate of completion Digital certificate - Included

Level 3 Award in Childcare & Education
Delivered Online On Demand40 hours
£12

Addressing Absenteeism and Tardiness

By Online Training Academy

Jump on a transformative journey to tackle workplace challenges head-on. Discover the intricacies of managing absenteeism and tardiness seamlessly. In a world where employee well-being is paramount, equip yourself with invaluable insights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Unveil the roots of absenteeism, decoding its impact on organizational dynamics. Explore innovative strategies to foster a culture of accountability and well-being. Navigate the legal landscape and ethical considerations surrounding absenteeism with confidence. From proactive prevention techniques to leveraging cutting-edge technology, master the tools of the trade. In this dynamic course, you'll not only understand the pulse of workplace attendance issues but also cultivate strategies that resonate with the ethos of the modern professional landscape. Course Curriculum Module 01: Introduction to Absenteeism and Tardiness Module 02: Causes of Absenteeism and Tardiness Module 03: Effects of Absenteeism and Tardiness on the Workplace Module 04: Strategies for Managing Absenteeism and Tardiness Module 05: Measurement and Evaluation of Absenteeism and Tardiness Module 06: Legal and Ethical Considerations Module 07: Proactive Strategies for Prevention Module 08: Technology and Tools Module 09: Building a Culture of Accountability and Well-being Learning Outcomes: Identify root causes impacting workplace attendance. Analyse the effects of absenteeism and tardiness on organizational productivity. Formulate strategies to proactively manage attendance challenges in the workplace. Evaluate the legal and ethical dimensions related to absenteeism and tardiness. Implement technology-driven tools for effective attendance management. Foster a culture of accountability and employee well-being within your organization. CPD 10 CPD hours / points Accredited by CPD Quality Standards Addressing Absenteeism and Tardiness 2:10:34 1: Module 01: Introduction to Absenteeism and Tardiness 10:52 2: Module 02: Causes of Absenteeism and Tardiness 10:53 3: Module 03: Effects of Absenteeism and Tardiness on the Workplace 11:53 4: Module 04: Strategies for Managing Absenteeism and Tardiness 15:28 5: Module 05: Measurement and Evaluation of Absenteeism and Tardiness 11:51 6: Module 06: Legal and Ethical Considerations 14:47 7: Module 07: Proactive Strategies for Prevention 19:07 8: Module 08: Technology and Tools 20:33 9: Module 09: Building a Culture of Accountability and Well-being 14:10 10: CPD Certificate - Free 01:00 Who is this course for? HR Professionals seeking advanced workforce management skills. Managers aiming to enhance team productivity and well-being. Small business owners navigating attendance challenges. Legal professionals handling workplace-related issues. Tech enthusiasts interested in leveraging tools for attendance management. Career path HR Manager Workplace Well-being Consultant Employment Law Advisor Organizational Development Specialist Attendance Technology Analyst Small Business Owner/Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Addressing Absenteeism and Tardiness
Delivered Online On Demand2 hours 12 minutes
£12

Introduction to Health Economics and Technology

By Online Training Academy

Welcome to the comprehensive course on Introduction to Health Economics and Technology! Whether you're a healthcare professional, policymaker, or simply curious about the economics behind healthcare decisions, this course is designed to equip you with essential knowledge and insights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Introduction to Health Economics and Technology course, learners explore fundamental concepts at the intersection of healthcare and economics. They delve into the principles of health economics, understanding how scarce resources affect healthcare delivery and decision-making. The course introduces basic economic and technological concepts essential for evaluating healthcare technologies and interventions. Learners also gain insights into Health Technology Assessment (HTA), learning methods to assess the clinical, economic, and social impacts of new health technologies. They explore economic evaluation techniques used to determine the value and cost-effectiveness of healthcare interventions. Additionally, the course covers the intricate relationship between health economics and healthcare technologies, highlighting their mutual influence. Learners study health insurance systems, understanding their role in healthcare financing and access. The course concludes with a critical examination of dilemmas faced by health ministers in balancing healthcare quality, accessibility, and costs within healthcare systems. Course Curriculum Module 01: Introduction to Health Economics and Health Technology Assessment Module 02: What is Health Economics Module 03: Basic Economic and Technological Concepts Module 04: Health Technology Assessment Module 05: Economic Evaluation Module 06: Exploring the Relationship Between Health Economics (HE) and Health Technology A Module 07: Health Insurance Module 08: The Health Minister's Dilemma Learning Outcomes: Understand key concepts in health economics and technology assessment principles. Analyze economic implications of health technologies on healthcare systems. Evaluate cost-effectiveness and efficiency of health technologies and interventions. Examine the role of health insurance in economic management of healthcare. Discuss ethical dilemmas faced by health ministers in policy decision-making. Apply economic evaluation methods to assess health technology investments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Health Economics and Technology 1:31:41 1: Module 01: Introduction to Health Economics and Health Technology Assessment 11:19 2: Module 02: What is Health Economics 08:19 3: Module 03: Basic Economic and Technological Concepts 14:49 4: Module 04: Health Technology Assessment 13:39 5: Module 05: Economic Evaluation 09:11 6: Module 06: Relationship Between Health Economics and Health Technology 14:50 7: Module 07: Health Insurance 11:23 8: Module 08: The Health Minister's Dilemma 07:11 9: CPD Certificate - Free 01:00 Who is this course for? Healthcare professionals seeking economic perspectives in healthcare decision-making. Policy makers and government officials involved in healthcare planning. Researchers interested in health technology assessment and economic evaluation. Students pursuing studies in health economics and related disciplines. Consultants advising on health policy and economic strategies. Career path Health Economist Healthcare Policy Analyst Health Technology Assessor Health Insurance Economist Government Health Advisor Healthcare Researcher Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Introduction to Health Economics and Technology
Delivered Online On Demand1 hour 30 minutes
£12

Everything on Party Planning

By Online Training Academy

Are you passionate about creating unforgettable celebrations? Do you dream of turning your love for parties into a thriving business? Look no further! Our "Everything on Party Planning" course is your ultimate guide to becoming a professional party planner. With comprehensive modules covering every aspect of party planning, you'll gain the skills and knowledge needed to make every event a spectacular success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the "Everything on Party Planning" course, learners will explore the essentials of being a successful party planner. They will develop key skills needed to organize different types of parties, considering the preferences and demographics of guests. The course covers how to choose engaging themes, manage food and beverages, and work effectively with various vendors. Students will learn about venue selection and how to meet specific requirements for different events. The curriculum also includes practical aspects such as initial planning, budgeting, and starting a party planning business. Additionally, learners will discover strategies to build a client base, network effectively, and handle various business functions. By the end of the course, participants will be equipped with the knowledge and skills to make any event memorable and successful. Course Curriculum Module 01: Introduction to Party Planner Module 02: Skills You Need to Be a Party Planner Module 03: Types of Parties - Overview Module 04: Guest Demographics Module 05: Choosing a Theme Module 06: Food and Beverage Module 07: Vendors Every Party Planner Should Know Module 08: Venue Requirements Module 09: Initial Planning and Budgeting Module 10: Starting Your Party Planning Business Module 11: Generating a Client Base Module 12: Networking Module 13: Party Planning Business Functions Module 14: Making the Day Memorable Learning Outcomes: Understand the role and responsibilities of a party planner. Identify essential skills needed for successful party planning. Recognize different types of parties and their unique requirements. Analyse guest demographics to tailor party elements. Create themed parties with appropriate food and beverages. Plan and budget effectively for party events. CPD 10 CPD hours / points Accredited by CPD Quality Standards Everything on Party Planning 2:23:33 1: Module 01: Introduction to Party Planner 07:20 2: Module 02: Skills You Need to Be a Party Planner 09:51 3: Module 03: Types of Parties - Overview 08:07 4: Module 04: Guest Demographics 08:12 5: Module 05: Choosing a Theme 09:30 6: Module 06: Food and Beverage 07:28 7: Module 07: Vendors Every Party Planner Should Know 10:51 8: Module 08: Venue Requirements 10:23 9: Module 09: Initial Planning and Budgeting 11:34 10: Module 10: Starting Your Party Planning Business 08:10 11: Module 11: Generating a Client Base 13:49 12: Module 12: Networking 10:39 13: Module 13: Party Planning Business Functions 10:41 14: Module 14: Making the Day Memorable 15:58 15: CPD Certificate - Free 01:00 Who is this course for? Aspiring party planners. Event management students. Individuals interested in hosting parties. Entrepreneurs starting a party planning business. Professionals in the hospitality industry. Career path Event Planner Party Consultant Wedding Coordinator Corporate Event Coordinator Venue Manager Catering Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Everything on Party Planning
Delivered Online On Demand2 hours 24 minutes
£12

Addressing Absenteeism and Tardiness

By Online Training Academy

Jump on a transformative journey to tackle workplace challenges head-on. Discover the intricacies of managing absenteeism and tardiness seamlessly. In a world where employee well-being is paramount, equip yourself with invaluable insights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Unveil the roots of absenteeism, decoding its impact on organizational dynamics. Explore innovative strategies to foster a culture of accountability and well-being. Navigate the legal landscape and ethical considerations surrounding absenteeism with confidence. From proactive prevention techniques to leveraging cutting-edge technology, master the tools of the trade. In this dynamic course, you'll not only understand the pulse of workplace attendance issues but also cultivate strategies that resonate with the ethos of the modern professional landscape. Course Curriculum Module 01: Introduction to Absenteeism and Tardiness Module 02: Causes of Absenteeism and Tardiness Module 03: Effects of Absenteeism and Tardiness on the Workplace Module 04: Strategies for Managing Absenteeism and Tardiness Module 05: Measurement and Evaluation of Absenteeism and Tardiness Module 06: Legal and Ethical Considerations Module 07: Proactive Strategies for Prevention Module 08: Technology and Tools Module 09: Building a Culture of Accountability and Well-being Learning Outcomes: Identify root causes impacting workplace attendance. Analyse the effects of absenteeism and tardiness on organizational productivity. Formulate strategies to proactively manage attendance challenges in the workplace. Evaluate the legal and ethical dimensions related to absenteeism and tardiness. Implement technology-driven tools for effective attendance management. Foster a culture of accountability and employee well-being within your organization. CPD 10 CPD hours / points Accredited by CPD Quality Standards Addressing Absenteeism and Tardiness 2:10:34 1: Module 01: Introduction to Absenteeism and Tardiness 10:52 2: Module 02: Causes of Absenteeism and Tardiness 10:53 3: Module 03: Effects of Absenteeism and Tardiness on the Workplace 11:53 4: Module 04: Strategies for Managing Absenteeism and Tardiness 15:28 5: Module 05: Measurement and Evaluation of Absenteeism and Tardiness 11:51 6: Module 06: Legal and Ethical Considerations 14:47 7: Module 07: Proactive Strategies for Prevention 19:07 8: Module 08: Technology and Tools 20:33 9: Module 09: Building a Culture of Accountability and Well-being 14:10 10: CPD Certificate - Free 01:00 Who is this course for? HR Professionals seeking advanced workforce management skills. Managers aiming to enhance team productivity and well-being. Small business owners navigating attendance challenges. Legal professionals handling workplace-related issues. Tech enthusiasts interested in leveraging tools for attendance management. Career path HR Manager Workplace Well-being Consultant Employment Law Advisor Organizational Development Specialist Attendance Technology Analyst Small Business Owner/Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Addressing Absenteeism and Tardiness
Delivered Online On Demand2 hours 12 minutes
£12

Call Centre & Customer Service Training

By Online Training Academy

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Centre & Customer Service Training
Delivered Online On Demand42 minutes
£12

Introduction to Health Economics and Technology

By Online Training Academy

Welcome to the comprehensive course on Introduction to Health Economics and Technology! Whether you're a healthcare professional, policymaker, or simply curious about the economics behind healthcare decisions, this course is designed to equip you with essential knowledge and insights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Introduction to Health Economics and Technology course, learners explore fundamental concepts at the intersection of healthcare and economics. They delve into the principles of health economics, understanding how scarce resources affect healthcare delivery and decision-making. The course introduces basic economic and technological concepts essential for evaluating healthcare technologies and interventions. Learners also gain insights into Health Technology Assessment (HTA), learning methods to assess the clinical, economic, and social impacts of new health technologies. They explore economic evaluation techniques used to determine the value and cost-effectiveness of healthcare interventions. Additionally, the course covers the intricate relationship between health economics and healthcare technologies, highlighting their mutual influence. Learners study health insurance systems, understanding their role in healthcare financing and access. The course concludes with a critical examination of dilemmas faced by health ministers in balancing healthcare quality, accessibility, and costs within healthcare systems. Course Curriculum Module 01: Introduction to Health Economics and Health Technology Assessment Module 02: What is Health Economics Module 03: Basic Economic and Technological Concepts Module 04: Health Technology Assessment Module 05: Economic Evaluation Module 06: Exploring the Relationship Between Health Economics (HE) and Health Technology A Module 07: Health Insurance Module 08: The Health Minister's Dilemma Learning Outcomes: Understand key concepts in health economics and technology assessment principles. Analyze economic implications of health technologies on healthcare systems. Evaluate cost-effectiveness and efficiency of health technologies and interventions. Examine the role of health insurance in economic management of healthcare. Discuss ethical dilemmas faced by health ministers in policy decision-making. Apply economic evaluation methods to assess health technology investments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Health Economics and Technology 1:31:41 1: Module 01: Introduction to Health Economics and Health Technology Assessment 11:19 2: Module 02: What is Health Economics 08:19 3: Module 03: Basic Economic and Technological Concepts 14:49 4: Module 04: Health Technology Assessment 13:39 5: Module 05: Economic Evaluation 09:11 6: Module 06: Relationship Between Health Economics and Health Technology 14:50 7: Module 07: Health Insurance 11:23 8: Module 08: The Health Minister's Dilemma 07:11 9: CPD Certificate - Free 01:00 Who is this course for? Healthcare professionals seeking economic perspectives in healthcare decision-making. Policy makers and government officials involved in healthcare planning. Researchers interested in health technology assessment and economic evaluation. Students pursuing studies in health economics and related disciplines. Consultants advising on health policy and economic strategies. Career path Health Economist Healthcare Policy Analyst Health Technology Assessor Health Insurance Economist Government Health Advisor Healthcare Researcher Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Introduction to Health Economics and Technology
Delivered Online On Demand2 minutes
£12

Content & Social Media Executive

By Compliance Central

Are you looking to enhance your Content & Social Media Executive skills? If yes, then you have come to the right place. Our comprehensive course on Content & Social Media Executive will assist you in producing the best possible outcome by mastering the Content & Social Media Executive skills. The Content & Social Media Executive course is for those who want to be successful. In the Content & Social Media Executive course, you will learn the essential knowledge needed to become well versed in Content & Social Media Executive. Our Content & Social Media Executive course starts with the basics of Content & Social Media Executive and gradually progresses towards advanced topics. Therefore, each lesson of this Content & Social Media Executive course is intuitive and easy to understand. Why would you choose the Content & Social Media Executive course from Compliance Central: Lifetime access to Content & Social Media Executive course materials Full tutor support is available from Monday to Friday with the Content & Social Media Executive course Learn Content & Social Media Executive skills at your own pace from the comfort of your home Gain a complete understanding of Content & Social Media Executive course Accessible, informative Content & Social Media Executive learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Content & Social Media Executive bundle Study Content & Social Media Executive in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Content & Social Media Executive Course Improve your chance of gaining in demand skills and better earning potential by completing the Content & Social Media Executive Content & Social Media Executive Curriculum Breakdown of the Content & Social Media Executive Course Section 1: Introduction Unit 1: Introduction Section 2: Importance of Social Media Marketing for Business Unit 1: Why Social Media Marketing is Important for Every Business Unit 2: Social Media Terminology Section 3: Creating a Social Media Strategy Unit 1: How to Create an Internet Marketing System That Will Generate Sales Unit 2: How to Find Sources for Great Posts Unit 3: How to Create a Social Media Calendar Unit 4: Elements for the Perfect Posts Unit 5: How to Create Standard Social Media Messages Unit 6: How to Stay in Touch with Your Followers Unit 7: How to Evaluate Your Social Media Campaigns CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Content & Social Media Executive course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Content & Social Media Executive. It is also great for professionals who are already working in Content & Social Media Executive and want to get promoted at work. Requirements To enrol in this Content & Social Media Executive course, all you need is a basic understanding of the English Language and an internet connection. Career path The Content & Social Media Executive course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Content & Social Media Executive. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Content & Social Media Executive
Delivered Online On Demand2 hours
£12