The NVQ Level 4 Diploma in Construction Site Supervision is appropriate for individuals who work as a Construction Site Supervisor/ Foreman or Assistant Site Manager in the construction sector and are looking to become eligible for the Gold ‘Site Supervisor’ CSCS Card. Our team will discuss the qualification process with you prior to signing up in order to ensure that you will be able to complete the qualification. Every candidate is assigned a competent and experienced assessor who will provide advice and guidance throughout the programme to ensure that candidates are supported in the successful completion of the qualification. CSCS Cards We can provide CSCS tests and CSCS cards alongside your qualification without the need to attend the test centre. Speak to our friendly and helpful team for more information.
The NVQ Level 4 Diploma in Construction Site Supervision – Retrofit is appropriate for individuals who work as a Construction Site Supervisor/ Foreman or Assistant Site Manager in the Retrofit construction sector and are looking to become eligible for the Gold ‘Site Supervisor’ CSCS Card. Our team will discuss the qualification process with you prior to signing up in order to ensure that you will be able to complete the qualification. Every candidate is assigned a competent and experienced assessor who will provide advice and guidance throughout the programme to ensure that candidates are supported in the successful completion of the qualification. CSCS Cards We can provide CSCS tests and CSCS cards alongside your qualification without the need to attend the test centre. Speak to our friendly and helpful team for more information.
Level 4 NVQ in Controlling Lifting Operations - Supervising Lifts Lift Supervisor The Lift Supervisor Level 4 NVQ is accessible to those that undertake the duties of a Lift Supervisor / Crane Supervisor. They will work as part of a team to ensure the lifting operations comply with the law and secure the health and safety of employees and of all those affected by the operations. Induction - As soon as you register you will be given a dedicated assessor. They will arrange an induction and together with your assessor you'll get to decide on the pathway which best proves your competency. The induction is used to plan out how you will gather the relevant evidence to complete the course. During the course - The assessor will work with you to build a portfolio of evidence that allows you to showcase your knowledge, skills and experience. The assessor will also regularly review and provide you with feedback. This will allow you to keep on track to progress quickly. You will be assessed through various methods such as observations, written questions, evidence generated from the workplace, professional discussion and witness testimonials. On completion - Once all feedback has been agreed, the Internal Quality Assurer will review your portfolio and in agreement with your assessor the certificate will be applied for. To download our PDF for this course then please click here.
NPORS Crane / Lift Supervisor (N405)
The Trisat 3 day Physical Intervention Training Crossover for Close Protection training can now crossover your old PI Model
Take The SIA Top Up Training Course + First Aid, This Will Take You 2 Days To Complete. Enroll Now On To The Course! What is the SIA Top Up Training Course? Renewing your SIA license in the UK is a mandatory requirement. To achieve license renewal, you must complete the SIA Top-Up Training along with Emergency First Aid Training. Security Guards are required to undergo a 1-day training program, while Door Supervisors must complete a 2-day training program. In total, the renewal process entails completing both the SIA Top-Up Training and the First Aid course. The SIA Top-Up Training typically spans 2 days for full completion. Course Overview: 2 Days Course | 09:00 – 18:30 Do I Need First Aid To Renew My SIA Licence? Yes, renewing your SIA License requires both first aid and top-up training. The SIA mandates that all Security Guards and Door Supervisors must first complete emergency first aid training as a prerequisite for SIA License renewal. Important Things You Should Know FAQ SIA Top Up Training Course Why do I need the SIA Top Up Training Course for a Door Supervisor Licence? It is now mandatory to complete the Top-Up Door Supervisor training to renew your license. Effective from 1st April 2021, the SIA introduced new critical safety components to enhance license holder qualifications. The Top-Up Door Supervisor Training has been introduced to ensure that existing Door Supervisor and Security Guard license holders attain the same qualification level as newly qualified individuals. The aim is to align the skills of those renewing licenses with the standards applied to new license holders since 1st April 2021, when these regulations were updated Do I need an SIA Top-up training course for a Security Guard licence as well? Yes, if you currently hold an SIA Security Guard license, you will be required to complete a 1-Day SIA Top-Up Training. Starting from 1st October 2021, one of the following conditions must be met before applying for or renewing your license: The Top-Up Door Supervisor Training has been introduced to ensure that existing Door Supervisor and Security Guard license holders attain the same qualification level as newly qualified individuals. The aim is to align the skills of those renewing licenses with the standards applied to new license holders since 1st April 2021, when these regulations were updated What will the SIA top-up training course include? Security Guard license holders will need to complete an additional one-day top-up training. This top-up training will encompass modules on Terror Threat Awareness and Minimizing Personal Risk for Security Officers. As part of the SIA’s updated requirements, license holders are also mandated to hold an Emergency First Aid Certificate. To renew your license, you must either demonstrate that you have at least 12 months left before the expiration of any existing first aid certificate or attend an Emergency First Aid at Work (EFAW) qualification or its equivalent, before participating in any top-up training The Top-Up Door Supervisor Training has been introduced to ensure that existing Door Supervisor and Security Guard license holders attain the same qualification level as newly qualified individuals. The aim is to align the skills of those renewing licenses with the standards applied to new license holders since 1st April 2021, when these regulations were updated Document Checks Proof of Identity You will need to provide documents that prove you are who you say you are. Address history You need to provide two proofs of address. Bank or building society statement issued within the last three months. Utility bill issued within the last three months. A credit card statement was sent to your current address within the last three months. Council Tax statement issued in the last 12 months. Mortgage statement issued in the last 12 months. Age You must be 18 or over to hold an SIA licence. Criminal record Please be aware, that even if you pass the SIA door supervisor, you will still need to pass SIA criminal record checks. If you live outside the UK, or you have spent 6 continuous months or more outside the UK in the last 5 years, you need to provide evidence of overseas criminal record checks to the SIA. SIA will only issue a licence after completing background checks. Right to work in the UK You must have the right to work in the UK to get a front-line or non-front-line licence.
The Trisat 3 day Physical Intervention Training Crossover for Close Protection training can now crossover your old PI Model
The course concentrates on management skills and techniques for creating an effective supervisory relationship and process. Emphasis is placed on interpersonal skills. Course Aims: • To provide participants with the skills necessary, knowledge and values that underpin effective supervision • Understand what supervision is • Describe the role of the supervisor • Describe how to develop other supervisors • Plan for effective supervision • Identify techniques to use during supervision sessions
Gold CSCS Card NVQ Level 4 Diploma in Construction Site Supervision This qualification is for managers on-site who are working as a site supervisor or assistant site manager. You should be liaising with contractors, supervisors, and construction site management, organising resources, and have responsibility for health and safety and quality control such as inductions, briefings toolbox talks and inspections. You may work across one or more of the following Pathways: Building and Civil Engineering Highways Maintenance Residential Development Conservation Demolition Induction - As soon as you register you will be given a dedicated assessor. They will arrange an induction and together with your assessor you'll get to decide on the pathway which best proves your competency. The induction is used to plan out how you will gather the relevant evidence to complete the course. During the course - The assessor will work with you to build a portfolio of evidence that allows you to showcase your knowledge, skills and experience. The assessor will also regularly review and provide you with feedback. This will allow you to keep on track to progress quickly. You will be assessed through various methods such as observations, written questions, evidence generated from the workplace, professional discussion and witness testimonials. On completion - Once all feedback has been agreed, the Internal Quality Assurer will review your portfolio and in agreement with the assessor your certificate will be claimed. To download our PDF for this course then please click here.
Call centre training course description A theory based course covering the major technologies found in call centres today. What will you learn ACD IVR CRM CTI Diallers Call centre training course details Who will benefit: Anyone needing to know about technologies used in call centres. Prerequisites: Telecommunications Introduction Introduction to data comms and networking Duration 2 days Call centre training course contents Overview What are call centres? What are contact centres, Inbound call centres, outbound call centres, blended call centres, Call centre architectures. Telephony and telecomms basics PSTN, switching, PBXs, call routing. Data basics OSI, IP, VoIP. Routing, queuing and matchmaking Principles, distribution, sequencing. ACDs PBX features, Users, call processing, agent features, supervisor features, ACD telephones, ACD calls vs PBX calls, agent positions, ACD groups, routing calls, skills based routing. IVR Types, architectures, choice and control, best practices, IVR input technologies, IVR output technologies, speech recognition, call routing, IVR sizing, web based self service. CRM Contact management, databases, integration, use in call centres, benefits and features. Call centre integration Media types, VoIP, unified messaging, VoiceXML. CTI Simple CTI, 1st and 3rd party integration, CTI benefits and applications in call centers. Diallers History, campaigns, campaign types, Call Progress Detectors, Preview and Predictive Dialling. Management tools Measuring, managing, optimising, recorders, forecasting call centre resources.