133 Supervisor courses in Crawley

Embark on a journey to become a workplace hero with our comprehensive one-day First Aid course. This dynamic and engaging training program is designed to equip you with the essential skills and knowledge needed to handle emergency situations confidently and effectively.

2 Day Supervising First Aid for Mental Health course is a specialized program catering to leaders and supervisors, equipping them with essential skills to foster a mentally healthy work environment.

Overview This course has been created to help safely navigate attendees through the minefield of absence management, paying attention to issues of systems, procedures and organisational culture along the way. Using a selection of exercises, activities and sample documents, the course examines some traditional methods of management as well as some more contemporary and innovative ways of keeping a lid on casual absence. Attendees will take away a number of practical tools and ideas to enable them to target performance improvement when back at their desks. Description It’s estimated that absence from work costs the UK economy over £13 billion per year, with the ‘average’ employee taking around seven days off sick annually. The need for managers, HR people and leaders to control absenteeism is critical if a company is to survive and prosper. But just what is ‘absence’? And how do we go about managing it and reducing it wherever we can, without falling foul of employment law? As well as the usual training material, attendees on this course also receive several useful handouts and exercises relating to absence management. Topics covered: An Absence Management Model – this section identifies a simple model for managers to apply when dealing with absenteeism Defining Absence – the text book definition will help learners clearly understand what is meant by absence Types of Absence – unravelling the different types of absence and distinguishing between absence and leave Classifying Absence – by classifying types of absence, the learner can begin to get a steer on how to manage it Statistics – identifying the real cost of absence and looking at regional and sector differences Reasons for Absence – considering the high-level issues that have an impact on absence, like culture and job design Causes of Sickness – here the national league tables of sickness causes are discussed, giving the learner the chance to reflect on their own team or company Absence Management – Stage 1 – contracts, policies, procedures and legal entitlements are all examined here, to allow learners to get a grasp of what they have to know to Absence Management – Stage 2 – record keeping, costing absence and benchmarking provide the chance for analysis and understanding in the context of the learner’s own organisation Absence Management – Stage 3 – setting out the skills and interventions that managers need to apply in the effective management of absence, including: communication, professional advice, workplace issues and return to work interviews Traditional Approaches – an examination of performance management, sick pay, discipline, recruitment and selection and how these can lend themselves to effective absence management Reducing Absenteeism – through less traditional approaches, looking at ‘carrots and sticks’, targets, employee assistance, unusual initiatives and organisational culture. Recent Developments – considering the impact of ‘fit notes’ and potential pandemics. Who should attend This course has been designed for anyone that deals with absence or needs to have an awareness of the absence management process. This could include; Team leaders, supervisors, managers, HR professionals and anyone else involved in the management of people or organisations. Requirements for Attendance None.

Mental Health "First Aid" Training

Our regulated and nationally recognised FREC 3, pre-hospital care qualification is ideal for those seeking a career in the emergency services, ambulance service, the event and security medical sector or those who work in high risk workplaces. Over a 5 day period, learners will gain the knowledge, skills and competencies needed to deal with a range of pre-hospital care emergencies, such as: managing a patient’s airways, catastrophic bleeding, management of fractures, medical emergencies and more. Ideal as an alternative to the First Person on Scene Intermediate (FPOSi) qualification, the QA Level 3 Certificate in First Response Emergency Care (FREC 3) also forms part of a progressive suite of pre-hospital care qualifications that lead to the QA Level 5 First Response Emergency and Urgent Care (RQF). Endorsed by The Faculty of Pre-Hospital Care – The Royal College of Surgeons of Edinburgh, and fulfilling the competencies set out in the PHEM skills framework at descriptor level D, this fantastic qualification is perfect for a range of roles in emergency care, such as: Event Medical Responder, Emergency Care Support Worker and more. First Response Emergency Care (FREC 3) Course Content Roles and responsibilities of a first responder Medical emergencies Patient assessment Airway management Adult, child and infant CPR & AED usage Return of spontaneous circulation (ROSC) procedures Emergency oxygen Traumatic injuries Catastrophic bleeding Shock Poisoning and intoxicating substances External and internal bleeding Helmet removal Neck, spine and pelvic immobilisation Environmental exposure Burns and scalds Minor injuries Incident reporting Intended Audience The Qualsafe First Response Emergency Care (FREC 3) is a regulated and nationally recognised qualification, ideal for those looking to work or volunteer as a first responder. Among the first to arrive at a scene, first responders typically include police officers, firefighters, and those providing medical cover at festivals and events such as Emergency/Community First Responders, Door Supervisors, Close Protection Operatives and Security Guards as well as those working in high risk environments including the military, power stations, agriculture and manufacturing.

A popular 3 day programme aimed at team supervisors and managers. Develop skills in managing yourself, your job and managing others.

Well-being isn't just a 'nice to have' - it should be a core part of your employee strategy.

Embark on a journey to become a workplace hero with our comprehensive one-day First Aid course. This dynamic and engaging training program is designed to equip you with the essential skills and knowledge needed to handle emergency situations confidently and effectively.

This half day course is designed to help relatively inexperienced managers and supervisors to manage their staff effectively. The course can be run as a one-off session or can be incorporated into a series of sessions on managing staff. Alternatively it can be run as a day session and incorporate elements of the Managing the Difficult Staff member course. The course can concentrate on managing paid staff or (for voluntary and community sector organisations) can include aspects of supervising and supporting volunteers as well.

Summary This half day course is designed to help managers and supervisors understand the causes of poor behaviour and look at different strategies for dealing with this. The course can be run as a one-off session or can be incorporated into a series of sessions on managing staff. Alternatively it could be increased to a day-long course with participant’s role playing different scenarios in the afternoon. For voluntary and community organisation participants the course could include dealing with difficult volunteers as well as paid staff.