2212 Supervisor courses in Willenhall delivered Online

An accredited qualification to prepare supervisors and team leaders for a future management role. This programme gives Team Leaders & Managers the skills, disciplines and confidence to manage their team effectively and add a great deal more value to the organisation - where they have to apply their learning in order to achieve the highly coveted ILM qualification. In order for a business to obtain maximum results, it is important that employees are motivated and supported in their job roles. It is the responsibility of the team leader or supervisor to lead their team effectively and present feedback to management. This 3-day programme will guarantee to boost your performance as a team leader and help you make the transition from working in a team to leading a team. We use a combination of theory and practical to help you develop yourself, and a toolkit of resources to use in the workplace. This is an internationally accredited course which not only carries kudos but it ensures you apply the learning back into the workplace for an immediate impact. All of our ILM Programmes are provided in partnership with BCF Group Limited, which is the ILM Approved Centre we deliver under. Course Syllabus The syllabus of the ILM Level 2 Award in Leadership and Team Skills course is split into three main modules, covering the following: Module One Developing Yourself as a Team Leader Learning the various roles, functions and responsibilities of a team leader - depending on workplace Recognising limits of authority and accountability, and how these are defined Developing personal skills and abilities for effective team leading Using reflective learning skills to improve performance Identifying areas of strength and possible improvement Finding ways of obtaining feedback from others Receiving and responding positively to feedback Module Two Workplace Communications Learning stages in the communication process Consideration of the recipient's needs Spotting barriers to communication and how to overcome them Establishing a range of direct communication methods relevant to the team Collating a range of direct communication methods relevant to people outside own area of responsibility. This includes written, telephone, e-mail and face-to-face Recognising the aspects of face-to-face communication, including appearance, impact, body language Realising the importance of succinct and accurate records of one-to-one oral communication Reasons for maintaining records of one-to-one communication (e.g. potential disciplinary or legal issues) Module Three Managing Yourself Setting SMART objectives and using them to prioritise own actions Learning simple time management techniques Developing an awareness of own skills and abilities Giving yourself personal objectives in relation to team objectives Developing flexibility and responding to daily changing circumstances Diagnosing the causes and impacts of stress at work Identifying symptoms of stress in yourself Knowing the implications of stress for workplace and non-work activities/relationships Developing simple stress management techniques Available sources of support Action planning and review techniques Accreditation As with all ILM accredited programmes, participants will need to complete the post-programme activity in order to achieve their full ILM Level 2 Award in Team Leading. This element is designed to show to ILM that you are able to apply what you have learned in the workplace. Who Is It For? This programme is ideal for practising or aspiring team leaders, in any industry sector, who is looking to gain a solid foundation or develop their existing skills as a team leader. This internationally recognised course will give you a solid understanding of what is needed to be a successful team leader, how to delegate, motivate and how to implement these skills in to your work place. What Will I Learn? At the end of the course, successful candidates will: Have a good understanding of the team leader role Apply a range of effective communication skills to overcome barriers Know how to motivate, build confidence and gain the best from their teams Identify, build and encourage effective team behaviours Apply practical skills and knowledge to be transferred to the workplace Gain an internationally recognised qualification What Is Required? There are no formal entry requirements, but participants will normally be either practising or aspiring team leaders, with the opportunity to meet the assessment demands and have a background that will enable them to benefit from the programme. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information about running this course in-house at your premises, please contact us for more information.

The Cleaning and Support Service Skills Mini Bundle offers an easy, no-fuss route to boosting your know-how in essential cleaning and support service topics. Whether you’re refreshing your skills or just curious about how fire safety fits into daily routines, this bundle has it all—Cleaning, Plumbing, Fire Safety, Personal Hygiene, and Stress Management—wrapped up in one tidy package. It's all self-paced, so no need to clock in early or worry about staying late. Whether you're chasing a better job, want to support others, or just like a spotless sink, the Cleaning and Support Service Skills Mini Bundle keeps things simple, useful, and surprisingly stress-free. (Yes, we even included Stress Management, because unblocking a toilet shouldn't raise your blood pressure.) Learning Outcomes: Understand routine cleaning processes and safety-related guidelines. Learn basic plumbing tasks and common household issues. Recognise key fire safety procedures and prevention methods. Follow effective personal hygiene routines in various environments. Apply stress reduction techniques during work-related challenges. Improve support service efficiency through structured approaches. Who is this Course For: People working in cleaning or domestic support roles. Anyone managing or maintaining residential properties. Newcomers seeking entry-level service-related knowledge. Jobseekers aiming for support or facility-based positions. Caregivers looking to improve daily service tasks. Those supporting vulnerable individuals in home settings. Hospitality or school support workers needing skill refreshers. Individuals who prefer low-effort, self-paced learning options. Career Path: Domestic Cleaner – £19,000/year (average UK salary) Support Worker – £22,000/year Caretaker – £21,500/year Facilities Assistant – £23,000/year Cleaning Supervisor – £25,000/year Maintenance Assistant – £24,000/year

Get smart about barbering essentials—communication, time control, beauty theory, and more—all bundled in flexible online learning. 🔹 Overview: The Fast Track Barber Training Courses Mini Bundle covers the finer details of working in the grooming sector—without needing clippers. From time management to beauty know-how, this bundle supports those keen to sharpen their edge in communication and coordination. You'll explore the power of listening, timing, and effective personal presentation, all while learning to juggle appointments (not chainsaws). Whether you're starting out, moving laterally, or building your confidence, this quick-fire bundle gets to the point without cutting corners. 🔹 Learning Outcomes: Learn time management techniques for busy grooming environments Understand communication methods suited to barbering settings Gain beauty knowledge to complement modern barber services Recognise how make-up may support client grooming outcomes Develop efficient problem-solving strategies for customer service Improve service delivery through organisation and planning 🔹 Who is this Course For: Barbers looking to improve time and client management Anyone supporting front-of-house in a grooming business Individuals exploring modern grooming without salon commitment Beauty staff adding barbering knowledge to their toolkit Adults needing structure in client service management Students researching time-focused roles in grooming services Freelancers in need of soft skills for grooming clients Entry-level staff preparing for customer-facing roles 🔹 Career Path: Junior Barbering Assistant – £18,000–£23,000 per year Salon Coordinator – £22,000–£30,000 per year Time Management Coach (Grooming Sector) – £28,000–£36,000 per year Customer Care Supervisor – £25,000–£34,000 per year Beauty Assistant (Grooming Services) – £20,000–£26,000 per year Barbering Course Support Administrator – £21,000–£28,000 per year

Learn how to set up your sales team for success - and less stress, too! Includes What is Sales Management, An Effective Sales Team, Structuring a Star Sales Team, The 5 Step Process, Hunters & Farmers

Learn how to control how your team works - and sells Includes Creating Your Sales Process, Automating the Process, Six Top Sales Techniques, Creating Sales Battle Cards

Learn how to build a solid foundation for success in Sales Management Includes Moving Up, 7 Best Practices, Sales Team Management Tips & Techniques, How to Fix Common Sales Team Problems

Learn how to forecast, set realistic targets, and monitor KPIs for maximum results Includes Creating Your Forecast, Setting Realistic Targets, Range Forecasting, Using KPIs to Smash Targets

Production management is at the heart of any manufacturing or service operation, ensuring that everything flows smoothly from planning to delivery. This course provides a thorough understanding of the essential principles and strategies involved in managing production processes efficiently. Whether it’s optimising resource allocation, scheduling workflows, or maintaining quality standards, mastering these concepts helps businesses maintain steady output and meet deadlines with confidence. Through focused modules, learners will explore key topics such as inventory control, supply chain coordination, and process improvement techniques. The course is designed to enhance decision-making skills and improve operational productivity without the need for physical attendance. Ideal for professionals aiming to refine their knowledge of production management, this programme delivers a wealth of insightful content that balances theory with actionable strategies — all tailored to fit modern business environments. Join us to elevate your understanding and make your production processes as smooth as clockwork. Learning Outcomes: Understand the fundamentals of production management and its importance in various industries Analyse different production systems and choose the optimal one for your business Develop inventory control models to manage stock levels efficiently Apply scheduling techniques to manage production processes effectively Use quality control measures to ensure the quality of the products meets industry standards Our Hands-on Training on Production Management course is designed to help you optimise your production processes and become a more efficient manager. With 7 comprehensive modules, you will learn how to analyse different production systems, develop inventory control models, manage scheduling, and apply quality control measures. This course is perfect for anyone involved in production management, including production managers, supervisors, and business owners. Whether you are a beginner or an experienced manager, this course will help you develop the skills you need to manage production efficiently and optimise your business operations. ⊱⊱ Hands on Training on Production Management Course Curriculum Section 01: Introduction to Production Management Section 02: Types of Production Systems Section 03: Introduction to Locational Planning Section 04: Inventory Control Models Section 05: Production Management- Scheduling Section 06: Breakeven and Network Analysis Section 07: Quality Control How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Production managers who want to optimise their production processes Supervisors who want to expand their knowledge of production management Business owners who want to improve their business operations Students who want to explore the field of production management Professionals who want to enhance their management skills Career path Production Manager: £25,000 - £50,000 Operations Manager: £25,000 - £70,000 Supply Chain Manager: £30,000 - £80,000 Quality Control Manager: £25,000 - £60,000 Head of Production: £50,000 - £100,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Production doesn’t run on guesswork — it runs on planning, coordination, and the occasional spreadsheet that actually makes sense. The Hands on Training on Production Management Course is designed to give learners a structured look at the key elements behind efficient production processes. From inventory control and scheduling to workflow optimisation and quality monitoring, the course delivers practical theory without overwhelming the senses or requiring safety goggles. Ideal for those keen to understand how goods move from raw materials to finished products without chaos in between, this course offers a focused walkthrough of essential production concepts. Whether you're exploring manufacturing operations, supply chain stages or the fine art of avoiding bottlenecks, it helps make sense of the systems behind the output. With straightforward explanations and a clear layout, you’ll come away with a solid foundation in managing production lines — minus the grease and clipboards. Learning Outcomes: Understand the fundamentals of production management and its importance in various industries Analyse different production systems and choose the optimal one for your business Develop inventory control models to manage stock levels efficiently Apply scheduling techniques to manage production processes effectively Use quality control measures to ensure the quality of the products meets industry standards Our Hands-on Training on Production Management course is designed to help you optimise your production processes and become a more efficient manager. With 7 comprehensive modules, you will learn how to analyse different production systems, develop inventory control models, manage scheduling, and apply quality control measures. This course is perfect for anyone involved in production management, including production managers, supervisors, and business owners. Whether you are a beginner or an experienced manager, this course will help you develop the skills you need to manage production efficiently and optimise your business operations. ⊱⊱ Hands on Training on Production Management Course Curriculum Section 01: Introduction to Production Management Section 02: Types of Production Systems Section 03: Introduction to Locational Planning Section 04: Inventory Control Models Section 05: Production Management- Scheduling Section 06: Breakeven and Network Analysis Section 07: Quality Control How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Production managers who want to optimise their production processes Supervisors who want to expand their knowledge of production management Business owners who want to improve their business operations Students who want to explore the field of production management Professionals who want to enhance their management skills Career path Production Manager: £25,000 - £50,000 Operations Manager: £25,000 - £70,000 Supply Chain Manager: £30,000 - £80,000 Quality Control Manager: £25,000 - £60,000 Head of Production: £50,000 - £100,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

  The IECB Certified Data Protection Officer training course will help you acquire the knowledge and skills to serve as a Data Protection Officer (DPO), allowing you to help organizations understand and implement solutions that meet the compliance requirements of the General Data Protection Regulation (GDPR), as well as a number of other regulatory requirements. The course takes a practical look at the GDPR requirements and advises on the mapping of solutions. In this way, delegates can master the role of the DPO and become competent to inform, advise, and monitor compliance with the GDPR and cooperate with the supervisory authority. About This Course   After attending the training course, you can sit for the exam, and gain the 'Certified Data Protection Officer' credential, which validates that you have the Legal and regulatory knowledge required of a key adviser and practical knowledge to advise organisations how to meet their obligations regarding the GDPR compliance   Learning Outcomes; Acquire a thorough understanding of the basic concepts and components of global Data Protection Regulation(s) Understand the correlation between the General Data Protection Regulation and best practice standards such as ISO 27701 Acquire a thorough understanding of the data protection by design requirements, particularly in relation to the protection of data Interpret the data protection requirements within the context of an organization Understand how to support an organization to plan, implement, manage, monitor and maintain ongoing compliance to the GDPR   Our approach  This training course is based on the practical application of best practices used in exercising the role of the DPO. Course modules include practical examples of the role of DPO. Delegates are encouraged to engage in discussions and exercises. A Case Study which brings the materials to life.   Course agenda   Day 1: Introduction to the GDPR Principles Day 2: The role of the DPO in the determination of a GDPR compliance program Day 3: The role of the DPO in business operations Day 4: Monitoring and maintenance of the GDPR compliance programme, as well as the examination   Prerequisites   A basic understanding of the GDPR will benefit course delegates.  What's Included?   Refreshments & Lunch (Classroom only) Course Slide Deck Official Study Materials CPD Certificate The Exam fees Who Should Attend?   Individuals seeking to move into the role of DPO Team members who define, implement, and maintain a GDPR compliance programme Information Security Managers responsible for the personal data protection of an enterprise and the management of its risks Members of an information security, risk management, or Data Governance team Our Guarantee   We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and train for free, with the exam retake included too. Assessment   All candidates at official training courses will be offered the opportunity to sit the associated exam. For CDPO, this constitutes a 12 question essay type exam which should be completed within 240 minutes. A passing score is achieved at 70%. Accreditation Provided by   This course is Accredited by NACS and Administered by the IECB.