Description

An accredited qualification to prepare supervisors and team leaders for a future management role.

This programme gives Team Leaders & Managers the skills, disciplines and confidence to manage their team effectively and add a great deal more value to the organisation - where they have to apply their learning in order to achieve the highly coveted ILM qualification.

In order for a business to obtain maximum results, it is important that employees are motivated and supported in their job roles. It is the responsibility of the team leader or supervisor to lead their team effectively and present feedback to management. This 3-day programme will guarantee to boost your performance as a team leader and help you make the transition from working in a team to leading a team.

We use a combination of theory and practical to help you develop yourself, and a toolkit of resources to use in the workplace. This is an internationally accredited course which not only carries kudos but it ensures you apply the learning back into the workplace for an immediate impact.

All of our ILM Programmes are provided in partnership with BCF Group Limited, which is the ILM Approved Centre we deliver under.

Course Syllabus

The syllabus of the ILM Level 2 Award in Leadership and Team Skills course is split into three main modules, covering the following:

Module One

Developing Yourself as a Team Leader

Learning the various roles, functions and responsibilities of a team leader - depending on workplace

Recognising limits of authority and accountability, and how these are defined

Developing personal skills and abilities for effective team leading

Using reflective learning skills to improve performance

Identifying areas of strength and possible improvement

Finding ways of obtaining feedback from others

Receiving and responding positively to feedback

Module Two

Workplace Communications

Learning stages in the communication process

Consideration of the recipient's needs

Spotting barriers to communication and how to overcome them

Establishing a range of direct communication methods relevant to the team

Collating a range of direct communication methods relevant to people outside own area of responsibility. This includes written, telephone, e-mail and face-to-face

Recognising the aspects of face-to-face communication, including appearance, impact, body language

Realising the importance of succinct and accurate records of one-to-one oral communication

Reasons for maintaining records of one-to-one communication (e.g. potential disciplinary or legal issues)

Module Three

Managing Yourself

Setting SMART objectives and using them to prioritise own actions

Learning simple time management techniques

Developing an awareness of own skills and abilities

Giving yourself personal objectives in relation to team objectives

Developing flexibility and responding to daily changing circumstances

Diagnosing the causes and impacts of stress at work

Identifying symptoms of stress in yourself

Knowing the implications of stress for workplace and non-work activities/relationships

Developing simple stress management techniques

Available sources of support

Action planning and review techniques

Accreditation

As with all ILM accredited programmes, participants will need to complete the post-programme activity in order to achieve their full ILM Level 2 Award in Team Leading. This element is designed to show to ILM that you are able to apply what you have learned in the workplace.

Who Is It For?

This programme is ideal for practising or aspiring team leaders, in any industry sector, who is looking to gain a solid foundation or develop their existing skills as a team leader.

This internationally recognised course will give you a solid understanding of what is needed to be a successful team leader, how to delegate, motivate and how to implement these skills in to your work place.

What Will I Learn?

At the end of the course, successful candidates will:

Have a good understanding of the team leader role

Apply a range of effective communication skills to overcome barriers

Know how to motivate, build confidence and gain the best from their teams

Identify, build and encourage effective team behaviours

Apply practical skills and knowledge to be transferred to the workplace

Gain an internationally recognised qualification

What Is Required?

There are no formal entry requirements, but participants will normally be either practising or aspiring team leaders, with the opportunity to meet the assessment demands and have a background that will enable them to benefit from the programme.

Scheduled Courses

Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information about running this course in-house at your premises, please contact us for more information.

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ILM Level 2 Award in Leadership and Team Skills

By Dickson Training Ltd

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