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2231 Supervisor courses in Bognor Regis delivered Online

Office Admin and Customer Service Diploma

4.3(43)

By John Academy

Description: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Customer Service Provider Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Office Admin and Customer Service Diploma
Delivered Online On Demand3 days
£25

Anti-Money Laundering (AML) Training For MLROs, MLCOs And Law Firm Management Course

By DG Legal

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases. As a manager of a law firm, or more crucially an MLRO or MLCO, the ultimate responsibility for the firm's compliance, including with the MLR 2017, lies with you. It is your responsibility to ensure that the firm puts in place, reviews and updates compliant policies, controls and procedures. You must ensure that the firm maintains an up to date practice wide risk assessment. You are required to ensure that your employees are regularly given training on the MLR 2017 and associated risks. If a breach occurs, the SRA will take a wider look at the firm and identify any supervisory deficiencies that may have contributed to failures by fee earners or support staff. It has proven that it will not shy away from holding to account managers, compliance officers and MLRO/MLCOs for failures by their firms to comply with requirements of the MLR 2017. This course will cover the following to assist firms MLROs, MLCOs and Management with fulfilling their AML management responsibilities: How to comply with your obligations and stay compliant FWRA – linked with PCPs Mandatory AML Policies and Procedures - SRA have concerns Training and supervising staff Audits SRA requirements Reporting SARS POCA/TA Fulfilling reporting officer and compliance officer duties Target Audience The online course is suitable for MLROs, MLCOs, firm management and those supporting these roles. Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Helen Torresi, Consultant, DG Legal Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services. Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

Anti-Money Laundering (AML) Training For MLROs, MLCOs And Law Firm Management Course
Delivered Online
£135 to £180

Transmission Lines: Design, Analysis and Applications

By EnergyEdge - Training for a Sustainable Energy Future

About this training course Transmission lines and sub-stations are essential components in the electrical power systems. Proper design and maintenance are crucial for transmission lines to maintain a continuous operation. The objective of this 5-day training course is to deal appropriately with control systems, design characteristics and electric & magnetic fields. Participants will gain a better understanding on the corona and gap discharge phenomena, constructional features, and optimization of the transmission lines. Training Objectives By participating in this course, you will be able to: Understand transmission line design and its application Examine different types of conductors and electrical characteristics Explore basic and general transmission line parameters Prevent overvoltage through insulation design Determine surge impedance and corona effects Calculate and measure electric and magnetic fields Comprehend the impact of audible noise and electromagnetic interference Identify interference within the transmission line systems Target Audience The course will greatly benefit the following groups but not limited to: Electrical Engineers Civil Engineers Transmission & Distribution Engineers Substation Operators Safety Engineers Reliability Engineers Facility & Plant Engineers Technical Engineers Design Engineers Plant Supervisors Electrical Contractors Course Level Basic or Foundation Intermediate Training Methods The training instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all the topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught in their own organization. Course Duration: 5 days in total (35 hours). Training Schedule 0830 - Registration 0900 - Start of training 1030 - Morning Break 1045 - Training recommences 1230 - Lunch Break 1330 - Training recommences 1515 - Evening break 1530 - Training recommences 1700 - End of Training The maximum number of participants allowed for this training course is 25. This course is also available through our Virtual Instructor Led Training (VILT) format. Trainer Your expert course leader is a professional engineer with extensive experience in power system studies, substation design field-testing, and EHS programs settings for Mining and Electrical Utilities sectors. He was formally the Engineering Manager at GE Canada in Ontario. He received his M.Sc. in electrical engineering from the University of New Brunswick and his MBA from Laurier School of Business in Waterloo. He has managed and executed more than 150 engineering projects on substation design EMF audits and power system studies and analyses, EMF audits and grounding audits, for major electrical utilities, mines, oil and gas, data centers, industrial and commercial facilities in Canada and the U.S. He is a certified professional engineer in the provinces of Ontario and Alberta. He has various IEEE publications, has served as a technical reviewer for many IEEE journals in power systems and control systems, and is the chair of the Industry Application Chapter (IAS) for IEEE Toronto Section. He remains a very active member for the IEEE substation committee of IEEE Std. 81 ground testing (WGE6) and IEEE Std. 80 ground design (WGD7). A certified electrical safety trainer by GE Corporate and a Canadian Standard Association (CSA) committee member at the mining advisory panel for electrical safety, he also taught many technical courses all over Canada to industrial customers, electrical consultants as well as to electrical utilities customers. Highlighted Projects: Various Power System Studies for 345/230 kV Stations - Nova Scotia Power (EMERA) RF audits for Telecom tower and antennas - Cogeco/Rogers Mobile Power System analysis - Powell Canada Structural/Geotechnical Design and upgrades - Oakville Hydro Underground Cables testing and sizing - Plan Group Relay programming and design optimization - Cenovus Canada Different Arc Flash Analysis and BESS Design - SNC Lavalin Environmental site assessment (ESA) Phase I/II for multiple stations - Ontario Electromagnetic compatibility (EMC) assessment for Toronto LRT expansion - MOSAIC Battery energy storage system (BESS) installation at City of London - Siemens Canada EMF audits for 500 kV Transmission Lines - Hydro One EMF audits for 500 kV Transmission Lines - Hydro Quebec AC interference for 138 kV line modeling and mitigations - HBMS Mine POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Transmission Lines: Design, Analysis and Applications
Delivered in Internationally or OnlineFlexible Dates
£3,320

The New Manager: Making the Transition

By ZandaX

Learn how to set up a successful management career. Includes How to Start Off Right, 5 Tips for Learning the Ropes, Choosing Your Management Style and more

The New Manager: Making the Transition
Delivered Online On Demand1 hour
£12.99

Managing Difficult Employees

By ZandaX

Learn positive ways to manage the difficult members in your team. Includes how to manage deflectors, non-team players, negative personalities, trouble makers and more

Managing Difficult Employees
Delivered Online On Demand1 hour
£12.99

Agriculture: 8 in 1 Premium Courses Bundle

By Compete High

Agriculture goes beyond soil and seeds; it’s a complex dance of science, sustainability, and innovation. This 8-in-1 bundle covers agricultural science, carbon footprint awareness, and environment management, along with practical topics like floristry and greenhouse management. The courses blend biological understanding with modern approaches such as renewable energy and environmental impact. Whether interested in farming, gardening, or green technologies, this bundle offers broad insight into sustainable practices shaping tomorrow’s agriculture. 🎯 Learning Outcomes: Understand core agricultural science principles and practices. Learn methods to measure and reduce carbon footprints. Explore floristry techniques and plant care basics. Gain knowledge of greenhouse operations and management. Study renewable energy applications in agriculture. Understand environmental management for sustainable farming. 👤 Who is this Course For: Aspiring farmers seeking modern agricultural knowledge. Gardeners wanting to improve plant and flower care. Environmental enthusiasts focused on sustainability practices. Students studying agricultural or biological sciences. Professionals interested in renewable energy within farming. Floristry beginners aiming to learn floral arrangements. Greenhouse managers seeking structured operational knowledge. Anyone keen on environmental impact reduction techniques. 💼 Career Path (UK Average Salaries): Farm Manager – £32,000 per year Agricultural Technician – £28,000 per year Environmental Consultant – £35,000 per year Florist – £22,000 per year Greenhouse Supervisor – £27,000 per year Renewable Energy Technician – £30,000 per year

Agriculture: 8 in 1 Premium Courses Bundle
Delivered Online On Demand16 hours
£28.99

Telephone Skills at QLS Level 2

4.8(9)

By Skill Up

Level 2 QLS Endorsed Diploma | 100 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Telephone Skills at QLS Level 2
Delivered Online On Demand14 days
£105

Pipeline Integrity Management - Incorporating API 1160 / 1173 and ASME B31.8S

By EnergyEdge - Training for a Sustainable Energy Future

About this Training Course This 3 full-day course provides a sound review of Pipeline Integrity Management strategies, in compliance with regulatory requirements, including self-assessment. The course is highly interactive and takes the form of lectures and case studies. On completion of the course, the participants will have a solid understanding of the procedures, strengths, limitations, and applicability of the main issues that comprise a Pipeline Integrity Management Program. The course incorporates API 1160 / 1173 and ASME B31.8S, and explains in detail the pipeline integrity requirements described in these standards. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives Objectives of this course: Explore the latest techniques used to develop a comprehensive integrity management program covering both pipelines and their associated facilities Determine the necessary elements of such a program described in detail with examples of typical program content including an overarching view of where detailed risk analysis and defect assessment fits in the program Understand the scopes and contents of pipeline integrity standards i.e. API 1160 / 1173 and ASME B31.8S On completion of this course, the participants will be able to understand: Codes used in developing Integrity Management Plans, API 1160 / 1173 and ASME B31.8S, others The elements of an Integrity Management Plan Threat assessment Critical aspects of risk assessment Prevention and mitigation measures Characteristics and limitations of different inspection methods A risk-based approach to maintenance Target Audience The course is intended for supervisors, engineers and technicians responsible for ensuring the adequate protection of pipeline assets. In addition, maintenance planners, regulators and service providers to the pipeline industry will also benefit from attending this course. Course Level Basic or Foundation Trainer Your expert course leader is a Ph.D. Metallurgical Engineer with advanced expertise in asset integrity management of oil & gas production facilities, corrosion control, materials selection, chemical treatments, pipeline pigging, inspections, fitness-for-service evaluations, failure analysis and related consulting. He has 40 years of experience working for BP in Asia and South America, Amoco in the US, Intertek, and four years with Applus-Velosi in Southeast Asia. Practical Work Experience: AIM consultant with focus on Southeast Asia operations and clients Direct technical interface with clients on Velosi services Technical consultant for ongoing regional contracts and lead roles as auditor, instructor or facilitator Main clients have included the following organisations: BP and Vico Indonesia, Pertamina Offshore Northwest Java and West Madura Offshore (Indonesia), NCSP (Vietnam), ADCO-OPCO (Abu Dhabi), Thang Long (Vietnam), Exxon-Mobil (Malaysia) and Mubadala Petroleum (Indonesia). POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable

Pipeline Integrity Management - Incorporating API 1160 / 1173 and ASME B31.8S
Delivered in Internationally or OnlineFlexible Dates
£3,100

Process Control and Instrumentation

By EnergyEdge - Training for a Sustainable Energy Future

About this Training Course This course will begin with a presentation of topics to familiarize Process and Instrumentation Engineers with procedures and practices involved in the choice of sensors related to the measurement of temperature, pressure, level and flow in relation to single-phase flows. It will provide guidance on the optimum commercially available devices through a detailed comparison of their relative merits. At the heart of this course is sensor calibration which is a crucial element for these topics. The course will also examine the various types of flow control valve, including Globe, Slide, Needle, Eccentric plug and Ball valves and their characteristics in industrial application, while focusing on the problems of Cavitation and Flashing and methods to minimise or eradicate these issues. With the use of examples, industry case studies and a wide range of videos, this course will also cover all aspects of proportional (P), derivative (D) and integral (I) control. In particular, it will address the advantages and disadvantages of PI and PID control. It will also describe Cascade, Feed forward, Split Range, Override and Ratio Control techniques. Training Objectives By attending this course, participants will acquire the following knowledge and skills: Apply an in-depth knowledge to the measurement of temperature, pressure, level and flow as well as to the fluid mechanics of pipe flows Assess the advantages and disadvantages of the major flowmeter types including the differential pressure, rotary positive displacement, rotary-inferential, electromagnetic, ultrasonic and Coriolis mass flowmeters to determine the optimum choice for a given application Make a considered judgement of the choice of fluid level measurement devices Understand the various types of flow calibration, metering systems and provers Carry out tank measurement and tank calibration methods and to calculate net sellable quantities Discuss valve characteristics & trim selection and illustrate the process of control valve sizing Explain the terms Open and Closed loop Define Process Variable, Measured Variable, Set Point and Error Define Direct and Reverse controller actions Explain the terms Process Lag, Measurement Lag, Transmission Lag, and Response Lag and their effect on controllability Explain ON/ OFF Control and the inherent disadvantages Explain Proportional Control, Offset, Gain and Proportional Band and the advantages and disadvantages of Proportional only control Explain the fundamentals and operation principles of Integral (I) Action and the disadvantages of proportional plus integral control Explain the fundamentals and operation principles of Derivative (D) Action in conjunction with P action Describe the operating principles of a PID Controller and explain the applications and advantages of PID control Describe Cascade, Forward, Split Range and Ratio Control operation principles Target Audience This course will benefit instrumentation, inspection, control, custody metering and process engineers and other technical staff. It is also suitable for piping engineers, pipelines engineers, mechanical engineers, operations engineers, maintenance engineers, plant/field supervisors and foremen and loss control coordinators. Trainer Your expert course leader is a Senior Mechanical & Instrumentation Engineer (UK, B. Sc., M.Eng., Ph D) with over 45 years of industrial experience in Process Control & Instrumentation, Pumps, Compressors, Turbines and Control Valve Technology. He is currently a Senior Independent Consultant to various petrochemical industries in the UK, USA, Oman, Kuwait and KSA where he provides consultancy services on both the application and operational constraints of process equipment in the oil & gas industries. During his early career, he held key positions in Rolls Royce (UK) where he was involved in the design of turbine blading for jet engines, subject to pre-specified distributions of pressure. During this period and since, he has also been closely involved in various aspects of Turbomachinery, Thermodynamics and Fluid Mechanics where he has become a recognised authority in these areas. Later, he joined the academic staff of University of Liverpool in the UK as a Professor in Mechanical Engineering Courses. A substantial part of his work has been concerned with detailed aspects of Flowmetering - both of single & multiphase flows. He has supervised doctoral research students in this area in collaboration with various European flowmeter manufacturers. He joined Haward Technology Middle East in 2002 and was later appointed as European Manager (a post which has since lapsed) and has delivered over 150 training courses in Flowmeasurement (single- and multi-phase), Control, Heat Exchangers, Pumps, Turbines, Compressors, Valve and Valve Selection as well as other topics throughout the UK, USA, Oman and Kuwait. During the last two years, he has delivered courses with other training companies operating in the Far and Middle East. He has published about 150 papers in various Engineering Journals and International Conferences and has contributed to textbooks on the topics listed above. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Process Control and Instrumentation
Delivered in Internationally or OnlineFlexible Dates
£2,665 to £3,099

Cisco Understanding Cisco Data Center Foundations v1.1 (DCFNDU)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for This course will help you: Prepare for entry-level job roles in the high-demand area of data center environments Prepare for courses that support the Cisco Certified Network Professional Data Center certification exams Gain knowledge and hands-on skills through Cisco's unique combination of lessons and hands-on practice using enterprise-grade Cisco learning technologies, data center equipment, and software Overview After taking this course, you should be able to: Describe the foundations of data center networking Describe Cisco Nexus products and explain the basic Cisco NX-OS functionalities and tools Describe Layer 3 first-hop redundancy Describe Cisco Fabric Extender (FEX) connectivity Describe Ethernet port channels and virtual port channel (VPCs) Introduce switch virtualization, machine virtualization, and network virtualization Compare storage connectivity options in the data center Describe Fibre Channel communication between the initiator server and the target storage Describe Fibre Channel zone types and their uses Describe N-Port Virtualization (NPV) and N-Port Identifier Virtualization (NPIV) Describe data center Ethernet enhancements that provide a lossless fabric Describe Fibre Channel over Ethernet FCoE Describe data center server connectivity Describe Cisco UCS Manager Describe the purpose and advantages of APIs Describe Cisco ACI Describe the basic concepts of cloud computing The Understanding Cisco Data Center Foundations (DCFNDU) v1.0 course helps you prepare for entry-level data center roles. In this course, you will learn the foundational knowledge and skills you need to configure Cisco© data center technologies including: networking, virtualization, storage area networking, and unified computing. You will get an introduction to Cisco Application Centric Infrastructure (Cisco ACI), automation and cloud computing. You will get hands-on experience with configuring features on Cisco Nexus Operating System (Cisco NX-OS) and Cisco Unified Computing System (Cisco UCS). This course also earns you 30 Continuing Education (CE) credits towards recertification. Describing the Data Center Network Architectures Cisco Data Center Architecture Overview Three-Tier Network: Core, Aggregation, and Access Spine-and-Leaf Network Two-Tier Storage Network Describing the Cisco Nexus Family and Cisco NX-OS Software Cisco Nexus Data Center Product Overview Cisco NX-OS Software Architecture Cisco NX-OS Software CLI Tools Cisco NX-OS Virtual Routing and Forwarding Describing Layer 3 First-Hop Redundancy Default Gateway Redundancy Hot Standby Router Protocol Virtual Router Redundancy Protocol Gateway Load Balancing Protocol Describing Cisco FEX Server Deployment Models Cisco FEX Technology Cisco FEX Traffic Forwarding Cisco Adapter FEX Describing Port Channels and VPCs Ethernet Port Channels Virtual Port Channels Supported VPC Topologies Describing Switch Virtualization Cisco Nexus Switch Basic Components Virtual Routing and Forwarding Cisco Nexus 7000 Virtual Device Contexts (VDCs) VDC Types VDC Resource Allocation VDC Management Describing Machine Virtualization Virtual Machines Hypervisor VM Manager Describing Network Virtualization Overlay Network Protocols Virtual Extensible LAN (VXLAN) Overlay VXLAN Border Gateway Protocol (BGP) Ethernet VPN (EVPN) Control Plane VXLAN Data Plane Cisco Nexus 1000VE Series Virtual Switch VMware vSphere Virtual Switches Introducing Basic Data Center Storage Concepts Storage Connectivity Options in the Data Center Fibre Channel Storage Networking Virtual Storage Area Network (VSAN) Configuration and Verification Describing Fibre Channel Communication Between the Initiator Server and the Target Storage Fibre Channel Layered Model Fabric Login (FLOGI) Process Fibre Channel Flow Control Describing Fibre Channel Zone Types and Their Uses Fibre Channel Zoning Zoning Configuration Zoning Management Describing Cisco NPV Mode and NPIV Cisco NPV Mode NPIV Mode Describing Data Center Ethernet Enhancements Institute of Electrical and Electronic Engineers (IEEE) Data Center Bridging Priority Flow Control Enhanced Transmission Selection Data Center Bridging Exchange (DCBX) Protocol Congestion Notification Describing FCoE Cisco Unified Fabric FCoE Architecture FCoE Initialization Protocol FCoE Adapters Describing Cisco UCS Components Physical Cisco UCS Components Cisco Fabric Interconnect Product Overview Cisco I/O Module (IOM) Product Overview Cisco UCS Mini Cisco Integrated Management Controller (IMC) Supervisor Cisco Intersight? Describing Cisco UCS Manager Cisco UCS Manager Overview Identity and Resource Pools for Hardware Abstraction Service Profiles and Service Profile Templates Cisco UCS Central Overview Cisco HyperFlex? Overview Using APIs Common Programmability Protocols and Methods How to Choose Models and Processes Describing Cisco ACI Cisco ACI Overview Multitier Applications in Cisco ACI Cisco ACI Features VXLAN in Cisco ACI Unicast Traffic in Cisco ACI Multicast Traffic in Cisco ACI Cisco ACI Programmability Common Programming Tools and Orchestration Options Describing Cloud Computing Cloud Computing Overview Cloud Deployment Models Cloud Computing Services Additional course details: Nexus Humans Cisco Understanding Cisco Data Center Foundations v1.1 (DCFNDU) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Understanding Cisco Data Center Foundations v1.1 (DCFNDU) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Cisco Understanding Cisco Data Center Foundations v1.1 (DCFNDU)
Delivered OnlineFlexible Dates
Price on Enquiry