1911 Supervisor courses in Cardiff delivered On Demand

Prepare yourself with the knowledge and skills needed to handle spills effectively with our comprehensive course on Spill Management. Whether you're in industrial operations, environmental protection, or simply want to enhance your workplace safety practices, this course is essential. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the "Introduction to Spill Management" course, learners will gain essential skills to handle various types of spills effectively. They will understand the risks associated with hazardous substances and how to identify them. Practical knowledge on managing diesel spillages and preventing spills will be covered, along with creating pollution incident response plans tailored to specific sites. Students will learn about options for controlling pollution at different locations, including roads and highways. The course emphasizes guidelines for cleaning up spills and encourages the adoption of best practices in spill management. Overall, learners will acquire comprehensive expertise in handling spills, ensuring they can respond promptly and effectively to protect the environment and public health. Course Curriculum Module 01: Introduction to Spill Management Module 02: Hazardous Substances Module 03: Diesel Spillages: An Overview Module 04: Spill Prevention & Control Checklist Module 05: Managing a Spill Module 06: Pollution Incident Response Planning Module 07: Site-Specific Pollution Control Options Module 08: Spills on a Road or Highway Module 09: Spill Clean-Up Guideline Module 10: Ways to Encourage Best Practice Learning Outcomes Understand spill management principles and their importance in environmental protection. Identify hazardous substances and their potential impact on ecosystems and health. Describe procedures for managing diesel spillages effectively in various environments. Implement spill prevention and control measures using a structured checklist. Execute spill response plans efficiently to minimize environmental pollution. Evaluate site-specific options for controlling pollution incidents effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Environmental consultants Health and safety officers Facility managers Local government officials Construction site supervisors Career path Environmental Compliance Officer Health and Safety Advisor Pollution Control Officer Site Manager (Construction) Local Authority Environmental Officer Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Navigating the complex landscape of grief in the workplace is a challenge no manager should face unprepared. Our comprehensive course empowers you with the knowledge and tools needed to sensitively support grieving employees, fostering a compassionate and productive work environment. Learn to recognise the signs of grief, understand the grieving process, and integrate empathetic management practices seamlessly into your organisation. By gaining a deeper insight into the emotional and psychological impacts of bereavement, you can offer meaningful support that promotes healing and resilience. Key Features: CPD Certified Developed by Specialist Lifetime Access Equip yourself with the expertise to handle bereavement with grace and confidence. Discover the critical role managers play in aiding employees' return to work and understand the legal aspects of bereavement in the UK. Our detailed guidance on developing and implementing an effective bereavement policy will ensure your organisation stands as a pillar of support during difficult times. Join us and transform your approach to employee wellbeing, cultivating a workplace culture that values compassion and understanding. Course Curriculum Module 01: Grief And Bereavement Module 02: Recognising And Acknowledging Grief Module 03: Understanding The Grieving Process Module 04: Bereavement In An Organisation Module 05: The Manager - Understanding The Role Module 06: Bereaved Employees - Returning To The Work Module 07: Impacts Of Grief And One's Mental Health Module 08: Legal Rights - Bereavement In UK Module 09: Bereavement Policy - A Guide For Employers Learning Outcomes: Understand the nuances of grief and bereavement in the workplace context. Recognise and acknowledge signs of grief in employees. Comprehend the stages and process of grieving. Implement supportive practices for bereaved employees returning to work. Navigate the mental health impacts of grief on employees. Apply legal knowledge regarding bereavement rights in the UK. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers dealing with grieving employees. HR professionals supporting bereavement. Team leaders fostering a supportive workplace. Business owners managing employee welfare. Supervisors ensuring compliance with bereavement policies. Career path Human Resources Manager Employee Assistance Programme Coordinator Workplace Wellness Consultant Occupational Health Advisor Corporate Trainer Organisational Development Specialist Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Imagine a workplace where safety isn't just a set of rules, but a core value ingrained in every employee's daily routine. Welcome to our Behavioral Safety Training Course - where we go beyond the basics of compliance and cultivate a proactive safety culture that drives long-term success. According to Reed a Health and Safety Consultant can earn from £40,000 to £58,000 in a year depending on qualification, experience, location and other factors. Let us help you build a safer, more productive work environment. Enrol in our Behavioural Safety Management Training today and take the first step towards a safer tomorrow. Key Features This Behavioural Safety Management Training Course Comes with: CPD Certified Developed by Minute Taking Specialist Lifetime Access Behavioural Safety Management Training Course Curriculum Module 01: Exploring Behavioral Safety Concepts Module 02: Key Terminology and Corporate Advantages... Module 03: Understanding the Mechanisms of Behavioral Safety Module 04: Establishing a Program Module 05: Promoting Favorable Employee Mindsets Learning Outcomes: Understand the fundamentals of Behavioural Safety principles and terminology. Identify the business benefits associated with implementing Behavioural Safety programs. Grasp the working mechanisms of Behavioural Safety through practical examples. Demonstrate the ability to set up and initiate a Behavioural Safety programme. Foster positive attitudes within the workforce to enhance safety culture. Apply strategies to ensure sustained commitment to Behavioural Safety initiatives. . CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Behavioural Safety Management Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Behavioural Safety Management Training. Moreover, this course is ideal for: Safety Managers and Supervisors Human Resources professionals Health and Safety Officers Operations Managers in various industries Requirements There are no requirements needed to enrol into this Behavioural Safety Management Trainingcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Behavioural Safety Management Training course. Career path After finishing this Behavioural Safety Management Training course you will have multiple job opportunities for you. Some of the Job sectors of Behavioural Safety Management are: Health and Safety Manager - £35K to 50K/year Safety Consultant - £30K to 45K/year Human Resources Specialist - £25K to 40K/year Operations Manager - £40K to 60K/year Occupational Health Advisor - £30K to 45K/year Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Imagine a workplace where safety isn't just a set of rules, but a core value ingrained in every employee's daily routine. Welcome to our Behavioral Safety Training Course - where we go beyond the basics of compliance and cultivate a proactive safety culture that drives long-term success. According to Reed a Health and Safety Consultant can earn from £40,000 to £58,000 in a year depending on qualification, experience, location and other factors. Let us help you build a safer, more productive work environment. Enrol in our Behavioural Safety Management Training today and take the first step towards a safer tomorrow. Key Features This Behavioural Safety Management Training Course Comes with: CPD Certified Developed by Minute Taking Specialist Lifetime Access Behavioural Safety Management Training Course Curriculum Module 01: Exploring Behavioral Safety Concepts Module 02: Key Terminology and Corporate Advantages... Module 03: Understanding the Mechanisms of Behavioral Safety Module 04: Establishing a Program Module 05: Promoting Favorable Employee Mindsets Learning Outcomes: Understand the fundamentals of Behavioural Safety principles and terminology. Identify the business benefits associated with implementing Behavioural Safety programs. Grasp the working mechanisms of Behavioural Safety through practical examples. Demonstrate the ability to set up and initiate a Behavioural Safety programme. Foster positive attitudes within the workforce to enhance safety culture. Apply strategies to ensure sustained commitment to Behavioural Safety initiatives. . CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Behavioural Safety Management Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Behavioural Safety Management Training. Moreover, this course is ideal for: Safety Managers and Supervisors Human Resources professionals Health and Safety Officers Operations Managers in various industries Requirements There are no requirements needed to enrol into this Behavioural Safety Management Trainingcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Behavioural Safety Management Training course. Career path After finishing this Behavioural Safety Management Training course you will have multiple job opportunities for you. Some of the Job sectors of Behavioural Safety Management are: Health and Safety Manager - £35K to 50K/year Safety Consultant - £30K to 45K/year Human Resources Specialist - £25K to 40K/year Operations Manager - £40K to 60K/year Occupational Health Advisor - £30K to 45K/year Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you passionate about the culinary arts and dream of running your own restaurant? Our comprehensive Restaurant Management Training course equips you with essential skills and knowledge to succeed in the dynamic hospitality industry. Key Features: CPD Certified Developed by Specialist Lifetime Access In the Restaurant Management Training course, learners will gain comprehensive skills essential for running a successful restaurant business. They will understand the dynamics of the restaurant industry, from choosing the right location to managing finances and using technology for efficient service. Participants will learn to strategically plan menus and effectively manage drink offerings. The course covers crucial aspects like handling inventory, purchasing, and storage, ensuring smooth operations. Learners will also develop skills in recruiting and training staff, fostering excellent customer relations, and implementing effective marketing strategies. Understanding legal requirements and maintaining a safe, clean environment will be emphasized. By the end of the course, participants will be equipped with the knowledge to manage restaurant layouts efficiently and establish daily routines that promote teamwork and operational excellence. Course Curriculum Module 01: An Overview of the Restaurant Industry Module 02: Choosing Your Restaurant Module 03: Financing Your Business Module 04: Handling Service Using Technology Module 05: Menu Planning Module 06: Drinks Management Module 07: Purchasing, Receiving, Inventory, and Storage Module 08: Finding, Recruiting, and Training Employees Module 09: Customer Relations and Marketing Policy Module 10: Restaurant Layout Management and Legal Requirements Module 11: Running a Safe and Clean Restaurant Module 12: Teamwork and Daily Routine of a Restaurant Learning Outcomes Understand the restaurant industry's key aspects and operational dynamics. Identify essential considerations when choosing a restaurant concept and location. Explore financing options and strategies for restaurant businesses. Utilise technology effectively for enhancing restaurant service management. Plan and design a diverse and appealing restaurant menu. Manage drink selections and beverage inventory efficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring restaurant owners and managers. Hospitality students and graduates. Restaurant supervisors seeking advancement. Culinary entrepreneurs. Staff transitioning to management roles. Career path Restaurant Manager Assistant Restaurant Manager Food and Beverage Manager Hospitality Consultant Catering Manager Operations Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you passionate about the culinary arts and dream of running your own restaurant? Our comprehensive Restaurant Management Training course equips you with essential skills and knowledge to succeed in the dynamic hospitality industry. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Restaurant Management Training course, learners will gain comprehensive skills essential for running a successful restaurant business. They will understand the dynamics of the restaurant industry, from choosing the right location to managing finances and using technology for efficient service. Participants will learn to strategically plan menus and effectively manage drink offerings. The course covers crucial aspects like handling inventory, purchasing, and storage, ensuring smooth operations. Learners will also develop skills in recruiting and training staff, fostering excellent customer relations, and implementing effective marketing strategies. Understanding legal requirements and maintaining a safe, clean environment will be emphasized. By the end of the course, participants will be equipped with the knowledge to manage restaurant layouts efficiently and establish daily routines that promote teamwork and operational excellence. Course Curriculum Module 01: An Overview of the Restaurant Industry Module 02: Choosing Your Restaurant Module 03: Financing Your Business Module 04: Handling Service Using Technology Module 05: Menu Planning Module 06: Drinks Management Module 07: Purchasing, Receiving, Inventory, and Storage Module 08: Finding, Recruiting, and Training Employees Module 09: Customer Relations and Marketing Policy Module 10: Restaurant Layout Management and Legal Requirements Module 11: Running a Safe and Clean Restaurant Module 12: Teamwork and Daily Routine of a Restaurant Learning Outcomes Understand the restaurant industry's key aspects and operational dynamics. Identify essential considerations when choosing a restaurant concept and location. Explore financing options and strategies for restaurant businesses. Utilise technology effectively for enhancing restaurant service management. Plan and design a diverse and appealing restaurant menu. Manage drink selections and beverage inventory efficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring restaurant owners and managers. Hospitality students and graduates. Restaurant supervisors seeking advancement. Culinary entrepreneurs. Staff transitioning to management roles. Career path Restaurant Manager Assistant Restaurant Manager Food and Beverage Manager Hospitality Consultant Catering Manager Operations Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

COSHH (Control of Substances Hazardous to Health) Awareness Training Course plays a pivotal role in today's world, ensuring workplace safety and regulatory compliance. With increasing awareness of health hazards posed by substances in various industries, this COSHH Awareness Training course becomes indispensable. Participants learn to identify, assess, and control hazardous substances, mitigating risks to health and safety. In the UK, job opportunities for individuals certified in COSHH are abundant, spanning across sectors such as manufacturing, healthcare, and construction. Employers value COSHH Awareness Training professionals for their ability to safeguard employees and comply with legal obligations. Salaries for COSHH-trained roles vary based on experience and sector, with entry-level positions typically starting around £20,000 to £25,000 annually and experienced professionals earning upwards of £40,000 per year. This course equips individuals with the knowledge and skills to protect themselves and others from hazardous substances, making workplaces safer and healthier environments. Key Features This COSHH Awareness Training Include: FREE CPD Certified Certificate Free Certificate Developed by Specialist Lifetime Access Course Curriculum COSHH Awareness Training: Module 01: Understanding COSHH Module 02: Regulatory Framework for COSHH Module 03: Health Implications of Hazardous Substances Module 04: Recognition of Hazardous Substances Module 05: Conducting COSHH Risk Assessments Module 06: Monitoring and Implementing Control Measures Module 07: Execution of Control Measures Learning Outcomes COSHH Awareness Training Course: Understand COSHH principles, identifying hazardous substances and associated risks effectively. Navigate the regulatory framework for COSHH compliance with confidence and accuracy. Evaluate health implications related to hazardous substances in diverse work environments. Recognize hazardous substances promptly, applying knowledge to ensure workplace safety. Conduct thorough COSHH risk assessments, demonstrating a comprehensive understanding of the process. Implement and monitor control measures efficiently, ensuring a safe working environment. Certification After completing this COSHH Awareness Training course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? COSHH Awareness Training Employees handling hazardous substances in various industries. Safety officers and supervisors responsible for workplace health and safety. Managers seeking a comprehensive understanding of COSHH regulations and practices. Health and safety professionals aiming to enhance their compliance knowledge. Individuals pursuing career development in health and safety roles. Career path COSHH Awareness Training Health and Safety Advisor - £25K to 40K/year Environmental Health Officer - £24K to 35K/year Laboratory Technician - £18K to 30K/year Chemical Engineer - £28K to 50K/year Occupational Health Specialist - £30K to 45K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

undertaking a Noise and Hearing Protection Online Training Course is not just prudent but essential. With modules covering the Concept of Noise and Hearing Protection, Identification, Assessment, and Control of Noise at Workplace, Health Effects of Loud Noise, Safe Hearing practices, Noise Control Laws, and Legislation, and Hearing Conservation at Workplace, this course equips individuals with invaluable knowledge and skills. In the UK alone, statistics reveal a concerning rise in hearing loss cases due to occupational noise exposure. Learning these fundamentals isn't merely a checkbox on a training list; it's a safeguard for one's well-being and career longevity. Mastering noise and hearing protection doesn't just ensure personal health but also enhances professional capabilities, as aviation personnel must navigate a cacophony of sound daily. Beyond safety, employers value individuals equipped with such expertise, enhancing career prospects and ensuring compliance with stringent industry regulations. Investing in this course is an investment in both personal welfare and professional advancement, providing a sound foundation in an industry where noise is a constant companion. Key Features: CPD Certified Noise and Hearing Protection Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: The Concept of Noise and Hearing Protection Module 02: Identify, Assess and Control Noise at Workplace Module 03: Health Effects of Loud Noise Module 04: Safe Hearing Module 05: Noise Control Laws and Legislation Module 06: Hearing Conservation at Workplace Learning Outcomes: Understand noise concepts, protecting hearing in varied environments. Identify workplace noise sources, assess risks, and implement controls effectively. Recognise health implications of prolonged exposure to loud noise. Apply strategies for maintaining safe levels of hearing. Comprehend laws governing noise control and legislation pertaining to workplaces. Implement practices ensuring hearing conservation within diverse workplace settings. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Noise and Hearing Protection course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Noise and Hearing Protection. Moreover, this course is ideal for: Industrial workers Health and safety professionals Occupational therapists Workplace supervisors Environmental health officers Requirements There are no requirements needed to enrol into this Noise and Hearing Protection course. We welcome individuals from all backgrounds and levels of experience to enrol into this Noise and Hearing Protection course. Career path After finishing this Noise and Hearing Protection course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Noise and Hearing Protection are: Health and Safety Officer - £25K to 40K/year Occupational Health Specialist - £30K to 50K Environmental Health Practitioner - £27K to 45K Health and Safety Manager - £35K to 60K Industrial Hygienist - £30K to 50K Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

***FREE COSHH Handbook Guideline (UK) Included*** As you navigate through this COSHH Awareness course, you will unveil the COSHH Handbook - your trusty guide through the hazardous landscape. Imagine mastering the art of implementing COSHH control measures, where you become the expert of COSHH safety protocols, sculpting a shield against unseen dangers. Each COSHH Awareness module unfurls a new chapter, offering insights that illuminate the path to expertise. Key Features This COSHH Training - CPD QS Certified Course comes with: CPD Certified COSHH Awareness Training Free Certificate Developed by COSHH Specialist Lifetime Access to COSHH Course Content Take on an education exploration that transcends the ordinary - a comprehensive exploration into the realm of Hazardous Substances and COSHH Regulations. Unveil the mysteries of health hazards, delving deep into the identification of fatal chemicals that wield both potency and peril. Picture this: You, equipped with the wisdom to decipher the intricacies of COSHH Risk Assessments, navigating seamlessly through the labyrinth of regulations using the globally harmonised system as your compass. Course Curriculum COSHH Training - CPD Certified Course: Module 01: COSHH Regulations and Hazardous Substances Module 02: Health Hazards and Identification of Hazardous Chemicals Module 03: COSHH Risk Assessments and the Globally Harmonised System Module 04: Application of Control Measures Module 05: COSHH Handbook Guidelines Learning Outcomes After completing this COSHH Training - Level 3 CPD QS Certified Course, you will able to: Understand COSHH regulations and hazardous substance management. Identify health hazards and fatal chemicals in the workplace. Conduct COSHH risk assessments using the Globally Harmonised System. Implement effective control measures for hazardous substance management. Develop a COSHH handbook for comprehensive workplace safety. Demonstrate knowledge of the Globally Harmonised System in COSHH. Certification After completing this COSHH Training - CPD QS Certified course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? COSHH Training - CPD Certified Professionals working with hazardous substances can enroll this COSHH Training course. Health and safety officers seeking advanced COSHH knowledge. Compliance officers of chemical safety can enroll this COSHH Training course. Supervisors overseeing workplaces with chemical exposure. Individuals involved in risk assessment and control measures. Requirements No formal qualifications are required to take this COSHH Awareness Course. Career path COSHH Training - CPD Certified Chemical Safety Specialist - £30K to 40K/year. Occupational Health Advisor - £35K to 50K/year. Health and Safety Officer - £30K to 40K/year. Environmental Health and Safety Manager - £35K to 50K/year. Industrial Hygienist - £28K to 45K/year. Compliance Coordinator - £25K to 35K/year. Laboratory Technician - £20K to 30K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.