Front-line communication plays a vital role in shaping the public perception of every organisation. This course is designed to help delegates organise their ideas and communicate clearly and effectively through email. By improving written communication skills, delegates will become more concise, communicate with conviction, and foster meaningful dialogue with their audience. These skills are essential for professionals who interact with the public, as improved communication leads to greater internal and external customer satisfaction. Delegates will learn how to: Write clearly and professionally, enhancing public perception of expertise Communicate more efficiently in writing, reducing wasted time and increasing profitability Craft concise, rapport-building messages for internal and external customers, fostering productivity and a positive workplace environment Topics Covered: Benefits of using email Determining the purpose of an email Steps to take before writing Inflection in written messages Effects of instant messaging and text messaging on communication Basic email structure and planning Writing effective subject lines Paragraph structure and organisation Including relevant details and summarising problems effectively Proper use of CC and BCC fields Why typing in all caps is considered shouting! Proofreading techniques This Email Etiquette course is a 90-minute interactive virtual session. Upon registration, delegates will receive online login instructions prior to the class date. This format allows delegates to enhance their skills conveniently from their home or office while improving their professional communication abilities.
The COLP role goes beyond just ensuring your firm follows the rules in the SRA Standards and Regulations, it also comes with a personal accountability factor that demands your attention. Fear not! This 3 hour course will usher you through the intricacies of being a COLP, ensuring you not only meet but excel in your regulatory obligations. The course will cover: Navigating the Regulatory Landscape: Understanding the Framework for COLPs Dive into the intricate regulatory framework that Compliance Officers for Legal Practice (COLPs) operate under. Shouldering the Responsibility: Unpacking the Duties of a COLP Explore the multifaceted responsibilities that come with the role of a COLP. Choosing the Right Leader: Identifying the Ideal COLP Candidate Learn the criteria for selecting the most suitable individual to take on the crucial role of COLP. Cracking the Codes: Key Elements of Codes and SRA Principles Delve into the essential components of the Codes and SRA Principles that form the backbone of legal compliance. Building a Robust Foundation: Understanding Compliance Systems for All Firms Explore the concept of compliance systems, what they entail, and why every firm should have one in place. Reporting Matters: Recognising 'Serious' Issues, SRA Enforcement Strategy, and Reporting Protocols Uncover the definition of 'serious' matters, grasp the SRA Enforcement Strategy, and gain practical insights on making effective reports to the SRA. Paper Trails Matter: Effective Record Keeping, Including Non-material Breaches Master the art of comprehensive record-keeping, including strategies for recording non-material breaches, and understand why it's integral to compliance. Personal Liability: Understanding and Mitigating Risks Navigate the landscape of personal liability for COLPs and develop strategies to mitigate associated risks. Staying Ahead: Keeping Abreast of Regulatory Changes and Guidance Develop effective strategies for staying up to date with dynamic regulatory changes and evolving guidance. Planning for Compliance: Crafting a Robust Strategy, Assessing Risk, and File Reviewing Formulate a comprehensive plan for tackling compliance, including risk assessment, maintaining risk registers, and implementing effective file reviewing. Across the Board: Legal and Regulatory Compliance Areas Every COLP Must Master Gain a high-level overview of crucial legal and regulatory compliance areas, including AML, transparency rules, and other pivotal aspects that demand the attention of all COLPs. Target Audience This online course is suitable for those new to the COLP role, or those supporting the COLP and for those that would like a refresher of the role and their responsibilities. Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Helen Torresi, Consultant, DG Legal Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services. Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).
This masterclass will focus on supporting Key Safeguarding staff in understanding the current context around SVSH and HSB in your setting.
The Wellbeing Ambassador Programme is our comprehensive wellbeing training for leaders. It is based on evidence-based positive psychology research to help those who lead others to confidently support wellbeing.
The One Day - MHFA Champion Course teaches you how to identify when a person might be experiencing a mental health issue and how to guide them to get the help they need.
THIS COURSE PACKAGE INCLUDES: 1: PERIPHERAL I.V. CANNULATION - IV THERAPIES COURSE (GPT008) 2: VACCINATION / INJECTION COURSE (GPT601) Learn how to administer injectables and intravenous therapies ... FAST-TRACK YOUR AESTHETICS TRAINING WITH OUR COMPLETE TRAINING PACKAGE 20% Multi-Course Discount Cover all stages from Level 1 through to Level 4 (FDSc) Cover your theory training online Complete your advanced practical training in 1 day Practical training in Classroom or Virtual Classroom Comprehensive Practise@Home training kits for VC Awards 2 accredited qualifications Dual Accreditations for all courses Covers all steps required to safely perform injectables Covers all steps required to safely perform IV therapies Practise IV on artificial arm with fake blood Practise injection techniques on realistic injection pads Learn beginner to advanced skills and techniques Basic understanding of English language required OPEN TO ALL APPLICANTS
LOOKING FOR: ADULT FICTION, NON-FICTION Julie Gourinchas (she/they) is developing a selective list focused on upmarket and literary adult fiction across a wide variety of genres. Writers she represents have been nominated for the British Book Awards, the Hugo Awards, the BSFA Awards, and the Saltire National Book Awards, among others. In fiction, she's drawn to a uncommon voices, and striking, intelligent writing – whether vibrant and floral or tense, quick, and sparse – as well as texture in both tone and setting (particularly anything with a strong aesthetic). Above all, she is looking for hooky, high-concept work, but her taste can perhaps be best summarised as "the weird, dark, and gruesome." While literary-speculative is her sweet spot, she considers herself genre agnostic within upmarket/literary fiction, and remains open to compelling and well-executed genre overlap. These include: upmarket and literary horror: especially featuring feminist or cultural themes, body horror, mangled nature, or cosmic, Lovecraftian vibes and looking for a fresh, literary take on vampires. Think Mona Awad, Lucy Rose, Julia Armfield, Jade Song, Stephen Graham Jones. dark and spiky literary dramas with high emotional stakes - think Eliza Clark, Julia May Jonas. razor-sharp dark academia particularly with something to say about the complex and exploitative systems within academia, more The Secret History, less The Atlas Six. gothic fiction, specifically regional gothic anchored in an evocative sense of place in the vein of Alexis Henderson and Alix E. Harrow. grounded fantasy or otherwise speculative fiction with coherent, sharp worldbuilding that feels recognisable and familiar, or directly set in our world. Play with magic, faith, and technology in your story like Babel, or a more literary version like Emily Wilde's Encyclopaedia of Faeries, Blood Over Bright Haven, Metal From Heaven. Searing contemporary fiction centred on themes of identity and belonging: think Sally Rooney, Torrey Peters, or what Saltburn should have been. dark westerns, in particular any that play with the truth and false hopes of the American Dream. magical realism both whimsy with a touch of darkness, and darkness with a touch of whimsy. unhappy romances anything -punk: steampunk, solarpunk, silkpunk, clockpunk, dieselpunk, cyberpunk and more of these! Suffice to say: if you can successfully and smartly comp to Arcane, Julie wants to see it! character-focused historical fiction with a literary edge: think Lauren Groff, Anthony Doerr, Eleanor Catton, particularly in the 19th and 20th centuries; including and indeed encouraging alternate history. Stylistically, Julie loves uncommon, thought-provoking experimentation with both prose and form, and anything spiky, toothy, and dark. Happy endings, to her, should feel earned. In all things, compelling character development should come first. First person narration is not impossible, but hard to sell. A smart genre blend is always welcome, as is any fresh-eyed approach to a well-trodden trope. Julie is also very much looking for her first romantasy – especially one that approaches this exciting new genre from a fresh, bold perspective. She is keenly interested in hearing from authors traditionally underrepresented in the industry, including but not restricted to writers of colour; queer, trans, and nonbinary writers; working class writers; disabled writers; etc. Her enduring favourite books include All The Light We Cannot See by Anthony Doerr, Do Not Say We Have Nothing by Madeleine Thien, The Luminaries by Eleanor Catton, and Philip Pullman’s His Dark Materials series. More recent favourites include the masterful Tomorrow and Tomorrow and Tomorrow by Gabrielle Zevin, Babel by R.F. Kuang, Detransition Baby by Torrey Peters, Matrix by Lauren Groff, Tell Me I’m Worthless by Alison Rumfitt, Brother Alive by Zain Khalid, and Our Wives Under the Sea by Julia Armfield. In non-fiction, Julie is keen to read in the narrative and “big ideas” spaces, particularly in the realms of politics, history, and the social sciences. Please note: Julie is not looking for young adult, middle grade, and children’s books. Strictly no AI-generated content of any description. Please also bear in mind that, despite a deep and abiding love for all things Tolkien and Star Wars, she is not typically the right fit for epic or high fantasy, nor space-faring science fiction. She would also prefer to avoid pulpy crime and straightforward romance/romcoms. Julie would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your manuscript in a single word document. (In addition to the paid sessions, Julie is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 29th April 2025
Description This course is all about cosmic ordering and specifically, using vision boards to help aid the manifestation process. The audience would probably have heard of the law of attraction and 'the secret' before, but this is taking it a step further by going into depth as to why this technique works. The target audience is those who have a belief in and respect for the law of attraction, metaphysics and manifestation. You should take this course if you want to take your learning and understanding of cosmic ordering a step further. Have you written long lists that just seem to gather dust? Fed up with 'wishing' and 'hoping' and not really 'having'? Are you still waiting for the dream job? Perfect match? More money? Join us on this course, and you'll learn how a picture speaks 1000 words ... not just to you, but the cosmos (who is always on standby and ready to deliver)! Allow thought vibration and visualisation to align you to what you want. Select it. Project it. Expect it. Collect it! There are video recording of lectures, an ebook and some outside links to refer to. The course will take about 2-3 hours to complete. You print off the workbook and work your way through it with the video lectures. This course is ideal if you are into the law of attraction, and you want to manifest what you want in your life. We cover how to make a vision board, place an order and allow the receiving to come in. We cover various metaphysical laws - not just the law of attraction, but the law of clarity, the law of resistance, the law of flow - to name but a few. We look at the 4th dimension of time space reality and how to speed up our order and how to remove blocks which may be getting in the way of the receiving. The only disclaimer is - be careful about what you ask for, as you just might get it!! What Will I Learn? By the end of this course you will understand what cosmic ordering is You will know how to make a vision board Requirements You'll need some cardboard, glue, scissors, magazines, access to the internet and a printer, glue or sellotape, a pen Who is the target audience? Those who are drawn towards the law of attraction and who want to manifest what they want - quickly, easily and in peace Introduction Introduction FREE 00:06:00 What is it all about? Thoughts are things FREE 00:04:00 Why vision boards help 00:06:00 Universal laws - part 1 00:07:00 Vision Boards How to create a vision board in detail 00:04:00 Next steps Taking it a step further with NLP 00:05:00 Universal Laws - part 2 00:07:00 Back to the future Time and Cosmic Ordering 00:05:00 Universal Laws - part 3 00:07:00 Further resources 00:09:00