2977 Sup courses in Liverpool delivered Live Online

Duration 2 Days 12 CPD hours This course is intended for The primary audiences for this course are quality directors and quality assurance managers, managers responsible for the governance of an enterprise and management of its risks, technical experts, project managers and consultants, internal auditors, compliance officers and virtually anybody involved in ANSI/TIA-942 compliance certification related projects either from an end-user or vendor perspective. Participants must hold a valid CTDC certificate in order to be able to register for the CTIA class. Overview After completion of the course the participant will be able to: 1. Prepare the organisation for an audit according to ANSI/TIA-942 including preparation of the required documents, resource planning and management of the audit process itself 2. Conduct an internal audit according to ANSI/TIA-942 following ISO-19011 guidelines 3. Facilitate and support the external audit to ANSI/TIA-942 4. Manage the post-audit process with respect to CAR (Corrective Action Reports), gap closing and _nal certification 5. Facilitate surveillance and recertification audits This intensive course builds further on the technical understanding of the standard acquired in the CTDC© (Certified TIA-942 Design Consultant) course. Fundamental concepts and process of an internal audit Terms and de_nitions Difference between an internal and external auditor Audit principles Auditor competency requirements Managing an audit programme Establishing the audit objectives Establishing the audit programme Planning the audit Planning the schedule Resource planning Tools/equipment required Document requirements - Design documents - Process documents - Declarations Conducting the audit Conducting an opening meeting Conducting the audit Interviews Document review Facility review Typical non-conformities - Architectura - Electrica - Mechanical - Telecommunications Preparing the audit conclusions Conducting the closing meeting Preparing and distributing the audit report Audit report requirements Classification of non-conformities Typical format of an audit report Following up on the audit The CAR ? Corrective Action Report Evaluation of the Corrective Action Report Requesting a formal external auditIssuing a conformity certificate Requirements of the certificate Registration of the certificate Surveillance auditsRecertification auditsExam: Certified TIA-942 Internal Auditor) Actual course outline may vary depending on offering center. Contact your sales representative for more information. Additional course details: Nexus Humans Certified TIA-942 Internal Auditor (CTIA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified TIA-942 Internal Auditor (CTIA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and has the responsibility to achieve and improve efficiency and environmental sustainability, whilst maintaining the availability and manageability of the data centre. Overview After completion of the course the participant will be able to: Understand the impact of data centres on the environment Describe the various environmental/energy management standards Understand the purpose and goals of the legally binding international treaties on climate change Implement various sustainable performance metrics and how to use them in the data centre environment Manage data centre environmental sustainability using international standards Set up the measurement, monitoring and reporting of energy usage Use power efficiency indicators in a variety of data centre designs Use best practices for energy savings in the electrical infrastructure and in the mechanical (cooling) infrastructure Use best practices for energy savings for the ICT equipment and data storage Understand the importance of water management and waste management Understand the different ways to use sustainable energy in the data centre Get practical tips and innovative ideas to make a data centre more sustainable The CDESS© course is aimed at providing knowledge of the standards and guidelines related to environmental sustainability, and how to move your data centre (existing or new) to a more environmentally sustainable design and operations. Impact of Data Centres on the Environment Predictions in 2010 Current situation Outlook and commitments What is Environmental Sustainability The importance of sustainability Senior management commitment Environmental sustainability framework Sustainability policies Performance standards and metrics Information policies Transparency Awareness Service charging models Environmental Management Environmental sustainability framework (ISO 14001) Standards and guidelines ? ISO 50001 / ISO 30134 Measurement and categories Baselining Trend analysis Reporting Power Effiðciency Indicators Various eðfficiency indicators Power Usage Effectiveness (PUE) PUE measurement levels Factors affecting PUE Measurement points and intervals PUE in mixed source environments Measuring PUE in a mixed-use building PUE reporting Impact of PUE after optimising IT load Electrical Energy Savings (Electrical) Identifying the starting point for saving energy Sizing of power DC power Generators UPS systems Power Factor (PF) Energy savings on lighting Electrical Energy Savings (Mechanical) Energy savings on the cooling infrastructure Temperature and humidity setpoints Various energy eðcient cooling technologies Energy savings on the airflow Liquid cooling Energy reusage PUE, ERE/ERF and Control Volume Electrical Energy Savings (ICT) Procurement IT equipment energy eðfficiency ITEEsv, SMPE, SMPO IT equipment utilisation Server virtualisation Open compute project Electrical Energy Savings (Data Storage) Data management Data storage management Data storage equipment effiðciency Water Management Water Usage Effectiveness (WUE) Improving WUE Water usage at the power generation source Energy Water Intensity Factor (EWIF) Waste Management Waste management policies Life-cycle assessment (Cradle to the grave) 3 R?s for waste management Reduce Reuse Second-hand market Recycle Sustainable Energy Usage Sustainable energy sources Power purchase agreements Energy attribute certificates Renewable Energy Factor (REF) Matching renewable energy supply and demand Sustainable energy storage Carbon trading Automated Environmental Management Systems Use of AI and machine learning Load migration Data Centre Infrastructure Management (DCIM) solutions

In our VUCA (Volatile, Uncertain, Complex, Ambiguous) world, organizational resilience is key to adapting, surviving, and thriving. The world is experiencing a level of disruption and business risk not seen in generations. Some companies freeze and fail, while others innovate, advance, and even thrive. The difference is resilience. As crises become more frequent, the ability to thrive in crises is now essential. The Oxford English Dictionary defines resilience - in an organizational context - as 'the capacity to recover quickly from difficulties'. A resilient business is one which is capable not of just withstanding shocks and disruptions in the business environment, but also capable of adapting to and taking advantage of them. It is more than simply bouncing back after a crisis or being an agile organization. Business Resilience Fundamentals training and supporting certification are underpinned by the publication BUSINESS RESILIENCE: A practical guide to sustained progress delivered at pace. It provides a cohesive, practical guide to building business resilience, enabling leaders to implement an effective framework in an inclusive and sustainable way. Participants will be guided on implementing and adapting a range of tools to build and enhance organizational resilience. This course will help participants to ensure their organization is better prepared for the next crisis and to anticipate fluctuations in the business environment to take advantage.

Duration 2 Days 12 CPD hours This course is intended for The target audience for the DevOps Foundation course includes Management, Operations, Developers, QA and Testing professionals such as: Individuals involved in IT development IT operations or IT service management. Individuals who require an understanding of DevOps principles. IT professionals working within, or about to enter, an Agile Service Design Environment The following IT roles: Automation Architects, Application Developers, Business Analysts, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, Infrastructure Architect, Integration Specialists, IT Directors, IT Managers, IT Operations, IT Team Leaders, Lean Coaches, Network Administrators, Operations Managers, Project Managers, Release Engineers, Software Developers, Software Tester/QA, System Administrators, Systems Engineers, System Integrators, Tool Providers. Overview The learning objectives for DevOps Foundation include an understanding of: DevOps objectives and vocabulary Benefits to the business and IT Principles and practices including Continuous Integration, Continuous Delivery, testing, security and the Three Ways DevOps relationship to Agile, Lean and ITSM Improved workflows, communication and feedback loops Automation practices including deployment pipelines and DevOps toolchains Scaling DevOps for the enterprise Critical success factors and key performance indicators Real-life examples and results The DevOps Foundation course provides a baseline understanding of key DevOps terminology to ensure everyone is talking the same language and highlights the benefits of DevOps to support organizational success. Learners will gain an understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals. This course prepares you for the DevOps Foundation (DOFD) certification. Exploring DevOps Defining DevOps Why Does DevOps Matter? Core DevOps Principles The Three Ways The First Way The Theory of Constraints The Second Way The Third Way Chaos Engineering Learning Organizations Key DevOps Practices Continuous Testing, Integration, Delivery, Deployment Site Reliability & Resilience Engineering DevSecOps ChatOps Kanban Business and Technology Frameworks Agile ITSM Lean Safety Culture Learning Organizations Continuous Funding Culture, Behaviors & Operating Models Defining Culture Cultural Debt Behavioral Models Organizational maturity models Automation & Architecting DevOps Toolchains CI/CD Cloud, Containers, and Microservices AI and Machine Learning Automation DevOps Toolchains Measurement, Metrics, and Reporting The Importance of Measurement DevOps Metrics - Speed, Quality, Stability, Culture Change lead/cycle time Value Driven Metrics Sharing, Shadowing and Evolving DevOps in the Enterprise Roles DevOps Leadership Organizational Considerations Getting Started Challenges, Risks, and Critical Success Factors Additional course details: Nexus Humans DevOps Foundation (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DevOps Foundation (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Performance management, Managing Performance, Employee engagement,

Executive Coaching provides a safe space for leaders to explore new ideas and techniques without judgement, fostering personal growth and benefiting the wider business. Sessions are confidential, 90 minutes long, and tailored to individual developmental needs, with a bi-weekly schedule of six sessions suggested. These sessions are conducted via Zoom, with face-to-face options available in East Anglia and London; email engage@puritas.org.uk for details.

High Performing Teams. Moccasin Approach, Moccasin Manager,

Management of Risk (M_o_R®) Foundation: In-House Training This M_o_R® Foundation course prepares learners to demonstrate knowledge and comprehension of the four elements of the M_o_R framework: Principles, Approach, Processes, Embedding and Reviewing and how these elements support corporate governance. The M_o_R Foundation Course is also a prerequisite for the M_o_R Practitioner qualification. What you will Learn At the end of the M_o_R Foundation course, participants will gain competencies in and be able to: Describe the key characteristics of risk and the benefits of risk management List the eight M_o_R Principles List and describe the use of the key M_o_R Approach documents Create Probability and Impact scales Define and distinguish between risks and issues Create a Risk Register Create a Stakeholder map Identify the key roles in risk management Use the key techniques and describe specialisms in risk management Undertake the M_o_R Foundation examination Introduction Introduction to the M_o_R course What is a risk? What is risk management? Why is risk management so important? Basic risk definitions The development of knowledge about risk management Corporate governance and internal control Where and when should risk management be applied? M_o_R Principles The purpose of M_o_R principles Aligns with objectives Fits the context Engages stakeholders Provides clear guidance Informs decision-making Facilitates continual improvement Creates a supportive culture Achieves measurable value Risk management maturity models M_o_R Approach Relationship between the documents Risk management policy Risk management process guide Risk management strategy Risk register Issue register Risk response plan Risk improvement plan Risk communications plan M_o_R Process Common process barriers Identify contexts Identify the risks Assess estimate Assess evaluate Plan Implement Communication throughout the process M_o_R Perspectives Strategic perspective Program perspective Project perspective Operational perspective Risk Specialisms Business continuity management Incident and crisis management Health and Safety management Financial risk management Environmental risk management Reputational risk management Contract risk management

Better Business Cases™ Practitioner: In-House Training: In-House Training Better Business Cases™ is based on the Five Case Model - which is the UK government's best practice approach to structuring spending proposals and making effective business decisions. Using this best-practice approach will allow organizations to reduce unnecessary spending and improve the decision-making process which gives you a greater chance of securing necessary funding and support for initiatives. The goal of the practitioner course is to develop a candidate's ability to deliver a comprehensive business case, through encouraging expanded knowledge to guide the practical application of theoretical foundations. Upon the completion of this Practitioner course, a candidate will be able to start applying the model to a real business case development project. What You Will Learn At the end of this program, you will be able to: Develop the lifecycle of a business case and to establish the relationships between the five cases Apply the steps in the business case development framework, in order to support the production of a business case, using the Five Case Model, for a given scenario Overview of Better Business Cases Alignment with the strategic planning process Importance of the Business Case using the Five Case Model Overview of the Five Case Model Purpose of the key stages in the development of a spending proposal Purpose of a Business Justification Case Business Case Development Process Purpose of project / programme assurance and assurance reviews Responsibility for producing the Business Case Determining the Strategic Context and Undertaking the Strategic Assessment Scoping the Scheme and Preparing the Strategic Outline Case Planning the Scheme and Preparing the Outline Business Case Procuring the Solution and Preparing the Full Business Case Implementation and monitoring Evaluation and feedback Making the Case for Change Agree on the strategic context Determine spending objectives, existing arrangements, and business needs Determine potential business scope and key service requirements Determine benefits, risks, constraint, and dependencies Exploring the Preferred Way Forward Agree on critical success factors Determine long list options and SWOT analysis Recommend a preferred way forward Determining Potential Value for Money Revisit the short list Prepare the economic appraisal for short-listed options Undertake benefits appraisal Undertake risk appraisal Select preferred option and undertake sensitivity analysis Preparing for the Potential Deal Determine the procurement strategy Determine service streams and required outputs Outline potential risk apportionment Outline potential payment mechanisms Ascertain contractual issues and accountancy treatment Ascertaining Affordability and Funding Requirement Prepare the financial model Prepare the financial appraisals Planning for Successful Delivery Plan programme / project management Plan change and contract management Plan benefits realization Plan risk management Plan programme / project assurance and post project evaluation Procuring the Value for Money Solution Revisit the case for change Revisit the OBC options Detail procurement process and evaluation of best and final offers (BAFOs) Contracting for the Deal Set out the negotiated deal and contractual arrangements Set out the financial implications of the deal Ensuring Successful Delivery Finalize project management arrangements and plans Finalize change management arrangements and plans Finalize benefits realization arrangements and plans Finalize risk management arrangements and plans Finalize contract management arrangements and plans Finalize post-project evaluation arrangements and plans

ITIL® 4 Foundation: In-House Training ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle