2978 Sup courses in Liverpool delivered Live Online

Unlock the power of effective negotiation. Gain essential skills to navigate complex deals, build lasting partnerships, and achieve optimal outcomes. Course overview Duration: 1 day (6.5 hours) This course is designed for those who need to understand and be able to use essential negotiation skills to make them more effective in their role. Externally you maybe negotiating with suppliers, customers, regulatory authorities and other organisations. Internally you will be negotiating with stakeholders, colleagues, and team members which could be for resources, time, budget or facilities. Being able to negotiate agreements that are acceptable to all parties requires skill and is essential to maintain healthy, functional relationships. This will be a facilitated workshop designed to be flexible to achieve the desired outcome. We will achieve the objectives through a mixture of facilitated discussion, interactive exercises designed to give insight and facilitator input. During the day we will deal with the stages of a negotiation from preparation to closing. Individuals will get the opportunity to practice the skills needed to create win-win outcomes through a number of generic but realistic scenarios. Objectives By the end of the course you will be able to: State the principles of effective negotiation Prepare effectively for different types of negotiation Set negotiation objectives and identify what can be ‘traded’ Explain how assertiveness and influencing skills can affect outcomes Deploy appropriate strategies and tactics to achieve the best results Use different techniques to deal with difficult customers and difficult situations Content Influencing Seek first to understand, and then be understood The importance of understanding the other party’s position and how to do it The power of non-verbal communication Dealing with difficult customers and difficult situations whilst maintaining a positive relationship How to approach negotiations Identifying potential negotiations and preparing for potential outcomes Aiming for results which deliver win/win outcomes Developing a win/win mindset and behaviours Rights and responsibilities of negotiators Setting Negotiation Objectives Clarifying essential, desirable and ideal objectives Assessing the most favoured, realistic target and walk away positions The Negotiation Process The importance of preparation Creating an opening proposal Where to pitch the opening proposal Bargaining/Trading - Gaining Momentum Knowing your parameters – what can be traded? Choosing a strategy and tactics Dealing with questionable tactics and ploys Building rapport – the communication process Asking the right questions and active listening Being assertive, demanding your rights and ensuring you meet your responsibilities Closing Techniques Trial and actual closing techniques Signalling Summarising and documenting the agreement Follow up and implementation of the deal

Celebrating Connection and Community This week, we’re bringing together two powerful themes—Connection and Community—to spotlight what makes our workplace not just a place to grow, but a place to belong. As part of Learning at Work Week, we're celebrating Connection—how learning brings us together, sparks new ideas, and strengthens our ability to collaborate and grow. At the same time, during Mental Health Awareness Week, we’re focusing on Community—recognizing that the support we offer each other plays a vital role in our wellbeing. This special session, Understanding Burnout and Avoiding Stress, will explore how we can recognize early signs of burnout, manage stress effectively, and support both ourselves and our colleagues. Both themes remind us that we thrive when we learn together, support one another, and create a culture where everyone feels seen, heard, and valued. Whether it's through a shared learning moment or a simple check-in, every connection builds a stronger, healthier community. Session Details: Date: Friday 16th May Time: 10am-11am Location: Virtual All employees are encouraged to attend and take this opportunity to reflect, reconnect, and invest in their wellbeing.

Have you worked as a driver, delivery partner, or in transportation and now want to take the next step in your career? SurplusGY is more than just an eCommerce platform — it’s a space built to empower individuals like you to explore new opportunities and build a better future. After spending time on the road, we understand that you may be looking for something more stable, independent, or growth-oriented. That’s why SurplusGY encourages you to upskill with career-focused courses that guide you on how to sell products online, start your own business, manage inventory, and connect with customers across Guyana. With SurplusGY, you can go from delivering goods to running your own online store. Learn how to become a verified vendor, promote your offerings, and earn income on your own terms. Whether you're tech-savvy or just starting out, our platform and community are here to support your growth. Learn to list and manage your products Gain insights on digital selling and local marketing Transform your delivery experience into business success Join a growing online marketplace with trusted support SurplusGY is here to help you shift gears — from driving jobs to long-term earning opportunities. Begin your journey today!

First aid training courses Liverpool – We make sure that the first aid courses we deliver to you are bespoke and designed to meet your working environment. By making your course specific it creates a very effective training day and engages the delegates attending. We provide affordable first aid courses and consultancy services to businesses, schools, sports associations, and most construction and building sectors in Liverpool and the Merseyside area. Our training consultants are accredited to the highest level to deliver a complete range of Health and Safety courses. For more information on our first aid courses Liverpool, please select from the links below: Anaphylaxis First Aid Training Automated External Defibrillator AED Emergency First Aid at Work EFAW First Aid Annual Refresher First Aid at Work FAW Paediatric First Aid Training 1 Day Paediatric First Aid Training 2 Day Basic Life Support (BLS) Training delivered only by professional training consultants at all times https://www.liverpooltrainingsolutions.uk.com/first-aid-courses-liverpool/ For further support or information on our First aid courses please email us or why not call us on 0151 515 0416 and speak to our experienced and friendly staff.

Scottish Gaelic Beginner Conversation Course for online learners worldwide.

Mercer’s Financial Education Clinic – Helping You Plan for the Future We are excited to invite you to Mercer’s Financial Education Clinic, a group session designed to help you take control of your financial future. This session will provide expert guidance on key financial topics, equipping you with the knowledge to make informed decisions about your finances. What Will Be Covered? During this session, we will explore: Options available at the point of retirement Tax considerations Key areas individuals should understand to help plan effectively for retirement during their working careers This interactive session will give you the opportunity to gain practical insights and ask questions to help you better understand how to manage your financial well-being. Whether you’re approaching retirement or planning well in advance, this session will provide valuable financial knowledge to support your journey. We encourage all employees to attend and take advantage of this valuable financial education opportunity. Session Details: Date: 20th May 2025 Time: 9:30 a.m. – 10:30 a.m. Location: Virtual

Mercer’s Financial Education Clinic – Helping You Plan for the Future We are excited to invite you to Mercer’s Financial Education Clinic, a group session designed to help you take control of your financial future. This session will provide expert guidance on key financial topics, equipping you with the knowledge to make informed decisions about your finances. What Will Be Covered? During this session, we will explore: Strategies for saving and investing Tax considerations when building wealth Goal setting and meaningful ways to save for the future This interactive session will give you the opportunity to gain practical insights and ask questions to help you better understand how to manage your financial well-being. Whether you’re planning for the short term or thinking about the future, this session will provide valuable financial knowledge to support your journey. We encourage all employees to attend and take advantage of this valuable financial education opportunity. Session Details: Date: 20th May 2025 Time: 11:00 a.m. – 12:00 p.m. Location: Virtual

Attracting candidates and matching them to temporary or permanent job positions with client companies.

Join Us for a Webinar: Curious About AI – Empowering You Through Innovation We’re excited to invite you to an engaging virtual session, Curious About AI, where Boris Puncer will explore how artificial intelligence is transforming the way we work and unlocking new opportunities across the business. AI is more than just a technology shift—it’s a powerful enabler of change. Whether you're already familiar with AI or just starting to explore its potential, this session will provide valuable insights into how it can enhance your productivity and creativity. In this session, you’ll discover: How AI is being used to optimise everyday processes Ways AI can help enhance your personal productivity The role of AI in driving innovation across teams and functions How to leverage AI to create more time for strategic, creative thinking Real examples of how AI is already making an impact in our organisation Don’t miss this opportunity to learn how AI can empower you in your role and support a culture of innovation and efficiency. Date: Monday, 12th May Time: 10:00 – 11:00 Location: Virtual Register Now!

Classic Novels & Critical Writing: To Kill a Mockingbird