6278 Sup courses

Elevate your skills in designing, delivering and evaluating engaging and interactive training that will leave a lasting impact on your team or organisation Course overview Duration: 2 days (13 hours) This Train the Trainer workshop will enable you to gain valuable insights and practice helping you to feel more comfortable and confident delivering training sessions. We will look at some training best practice tools and techniques to ensure you can deliver the learning outcomes required. The workshop covers the training cycle but focuses heavily on interactive and practical training techniques to bring learning to life for participants. There will be opportunities to practice delivery of real work-based training and receive feedback on delivery style. Objectives  By the end of the course you will be able to: Explain Kolb’s model of how adults learn Describe the 4 key learning styles and how to engage people with different learning styles Apply the training cycle to plan, design, deliver and evaluate your training Write SMART training objectives Use and select a variety of methods to make your training interactive, engaging and effective Describe ways to deal with difficult participants or situations that may arise Apply your training skills to deliver structured training sessions with more competence and confidence Content The Training Cycle Assessing needs Planning and preparing Implementing training Reviewing Assessing Assessing Needs Understanding the task Assessing the learner’s current ability Identifying the gap Planning and Preparing Having clear outcomes in mind What people learn: o Knowledge o Skill o Understanding How people learn: preferences and learning styles and methods suitable for each Planning a programme Planning a session – a systematic approach Assessing risk Writing and using SOPs in training Key Skills for Effective Training Explanation and Demonstration Questioning and Listening Observation and Feedback Facilitation and Debriefing skills Coaching Using questioning, listening and feedback to help learners solve problems and develop confidence Evaluation and Assessment How to measure reactions and participant satisfaction Use of tests and assessments to measure learning Organisational measures of learning transfer Leverage You will have the opportunity to deliver two training sessions on this programme and gain valuable feedback to support you in your ongoing training delivery. Participants are required to prepare a 15 minute training session. This can be something you have delivered before or something you’ve created for the course. Please prepare and include any visual aids you would usually use when speaking and bring them with you, f possible, please also bring your smart phone (with camera, and memory capacity for a short video clip to be added), and headphones.

Develop more advanced training skills such as expert presentation, facilitation and coaching skills. Course overview Duration: 2 days (13 hours) This workshop is for people who want to take their personal skills as a trainer to the next level. It builds on the Underscore Level 1 Train the Trainer course.  In this Level 2 course delegates will develop more advanced training skills such as expert presentation, facilitation and coaching skills. In the modern world learning is often delivered in blended learning formats and this course will introduce delegates to the challenges of blended learning and how to introduce a range of delivery methods into programmes. Attendees will learn how to write more complex learning plans and integrate different methods and media into their plans. Objectives  By the end of the course you will be able to: Describe your Personal Training Style Explain how personality affects communication styles Use techniques to read delegates and adapt communications for greater impact Recognise the ‘games people play’ and how to deal with difficult behaviour Use techniques to establish credibility and enhance your reputation Identify the right approach to take when faced with a range of challenges Use advanced Presentation Skills Use facilitation and coaching skills for experiential workshops Use modern Training Methods and Media Deliver memorable training Note: Delegates attending this programme will be asked to complete an online psychometric in advance of attending the programme in order to help understand personal training styles Content Understanding your Personal Training Style Receive feedback from online Psychometric Understand personal training styles Understand personal communication and working style Understand the impact this has on audience Learn how to adapt your style for greater impact Growing your reputation as a trainer Your Training Persona Training Confidence Training Reputation Trainer Brand Understand the ‘Games People Play’ An introduction to Transactional Analysis (TA) for Trainers Using TA to:Contract for learningUnderstand Trainee AudienceUnderstand interpersonal stylesUnderstand working and thinking stylesWorking in groupsCreativity and innovation Developing deeper Trainer Skills Presentation Magic – making your presentations more effective Facilitation skills for workshops Coaching skills for classrooms and virtual training Delivering experiential workshops Modern Training Methods and Media Incorporating blended learning into your programmes Using Social Learning Using Videos Using Virtual Tools Using CBT and e-learning Pre-course work 1: Complete and online Psychometric Pre-course work 2: Deliver and record a 5-10-minute training session in your workplace on your phone and bring it with you Note: there is an option to have addition 1 hour coaching for delegates to support workplace learning after the course.

Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results. This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques. Course Syllabus The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following: Module One Understanding the Customer The importance of good customer care Selling vs. selling attitude The reasons people buy Adopting a positive approach Module Two Self-Awareness Understanding your selling style Adapting your selling style to your customer Understanding your customers buying style Module Three Effective Communication and Rapport Building Why does communication need to be effective? Actively listening to your customers' needs Right question at the right time The impact of positive and emotive language Module Four Taking a Consultative Approach Different styles of selling Taking a consultative approach to selling Preparation techniques Buyer behaviour and motivation A selling approach to match the buyers mind Module Five Presenting the Solution Selling the benefits Sales tool kit Unique sales points Advanced questioning techniques Module Six Gaining Commitment Recognising and acting upon buying signals Dealing with customers concerns No means no? How to cope in stressful situations Module Seven Confirming the Sale Confirming or closing? Effective confirming techniques Going the extra mile Benefits For you as an individual This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed. For an employer The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact. What will I learn? By the end of the course, participants will be able to: Appreciate the need for preparation before a sales appointment Effectively identify and meet needs with advanced questioning techniques Identify verbal and non-verbal buying signals Construct professional answers to questions and possible objections Present your products and/or services with the buyer in mind Identify and use a selling style appropriate to capture the buyer's attention Recognise and overcome major objection types How to apply effective confirmation techniques with the buyer in mind Real Play Option We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the actor, the other with the trainer. Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied. The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) - not the performers. Scheduled Courses This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.

Unlock the power of effective negotiation. Gain essential skills to navigate complex deals, build lasting partnerships, and achieve optimal outcomes. Course overview Duration: 1 day (6.5 hours) This course is designed for those who need to understand and be able to use essential negotiation skills to make them more effective in their role. Externally you maybe negotiating with suppliers, customers, regulatory authorities and other organisations. Internally you will be negotiating with stakeholders, colleagues, and team members which could be for resources, time, budget or facilities. Being able to negotiate agreements that are acceptable to all parties requires skill and is essential to maintain healthy, functional relationships. This will be a facilitated workshop designed to be flexible to achieve the desired outcome. We will achieve the objectives through a mixture of facilitated discussion, interactive exercises designed to give insight and facilitator input. During the day we will deal with the stages of a negotiation from preparation to closing. Individuals will get the opportunity to practice the skills needed to create win-win outcomes through a number of generic but realistic scenarios. Objectives By the end of the course you will be able to: State the principles of effective negotiation Prepare effectively for different types of negotiation Set negotiation objectives and identify what can be ‘traded’ Explain how assertiveness and influencing skills can affect outcomes Deploy appropriate strategies and tactics to achieve the best results Use different techniques to deal with difficult customers and difficult situations Content Influencing Seek first to understand, and then be understood The importance of understanding the other party’s position and how to do it The power of non-verbal communication Dealing with difficult customers and difficult situations whilst maintaining a positive relationship How to approach negotiations Identifying potential negotiations and preparing for potential outcomes Aiming for results which deliver win/win outcomes Developing a win/win mindset and behaviours Rights and responsibilities of negotiators Setting Negotiation Objectives Clarifying essential, desirable and ideal objectives Assessing the most favoured, realistic target and walk away positions The Negotiation Process The importance of preparation Creating an opening proposal Where to pitch the opening proposal Bargaining/Trading - Gaining Momentum Knowing your parameters – what can be traded? Choosing a strategy and tactics Dealing with questionable tactics and ploys Building rapport – the communication process Asking the right questions and active listening Being assertive, demanding your rights and ensuring you meet your responsibilities Closing Techniques Trial and actual closing techniques Signalling Summarising and documenting the agreement Follow up and implementation of the deal

The fundamental tool to identify waste, create effective process flow, reduce process cycle times, and implement process improvement.

Choosing the right divorce lawyer in London or divorce solicitor in London is a crucial step in navigating the complexities of divorce.

Unlock the potential of your primary school students with our exclusive workshop in Essex, UK. Join us for a full-day training on 'Empowering Young Minds: Cultivating Healthy Self-Esteem in Children.' Equip your staff with practical strategies to recognize and address self-esteem challenges, fostering a positive and affirming school environment. Contact us now to book your date and invest in the well-being of your students and staff.

Choosing the right dog food for your pet is an important decision. Two popular options on the market are Pure Balance Dog Food and Pure Balance Pro Dog Food. Both offer high-quality ingredients and balanced nutrition, but they have some differences. In this article, we’ll compare the two and help you decide which one is best for your pet. What is pure balance dog food? Pure Balance Dog Food is a premium dog food brand known for using high-quality ingredients to provide a balanced diet for dogs. It is made with real meat as the first ingredient and contains a mix of vegetables, fruits, and whole grains. This food is designed to support your dog’s health and provide the essential nutrients needed for a healthy life. What is pure balance pro dog food? Pure Balance Pro Dog Food is an upgraded version of the original Pure Balance formula. It’s designed to offer even more targeted nutrition, with a focus on providing higher levels of protein and specialized formulas for different life stages and dog needs. The Pro version is often recommended for more active dogs or those who require additional support for things like joint health, coat condition, or energy levels. Key differences between pure balance and pure balance pro While both formulas are made by the same brand, there are a few key differences between Pure Balance Dog Food and Pure Balance Pro Dog Food. Protein content One of the main differences between the two is the protein content. Pure Balance Pro generally has a higher percentage of protein compared to the regular Pure Balance Dog Food. This makes it a better option for active dogs or those who need more muscle support. Specialized formulas Pure Balance Pro offers more specialized formulas, such as those designed for puppies, seniors, or dogs with specific health needs like sensitive stomachs or joint issues. This allows you to choose a food that fits your dog’s particular needs, while the regular Pure Balance Dog Food is a one-size-fits-all option. Ingredients Both formulas are made with high-quality ingredients, but Pure Balance Pro tends to have a higher level of specific nutrients, like omega-3 and omega-6 fatty acids, which support skin health and a shiny coat. The Pro version may also include more joint-supporting ingredients, such as glucosamine and chondroitin. Price Since Pure Balance Pro offers a more specialized formula, it is typically priced higher than the regular Pure Balance Dog Food. If you’re on a budget, the original Pure Balance might be a more affordable choice. Which is better for your dog? When deciding between Pure Balance Dog Food and Pure Balance Pro, it really depends on your dog’s individual needs. Pure Balance Dog Food is a great option if you’re looking for a nutritious, affordable, and well-balanced diet for your dog. It’s suitable for dogs of all life stages and provides solid nutrition. Pure Balance Pro Dog Food is a better choice if your dog is more active, needs more protein, or has special health concerns. It’s also ideal if you have a dog with specific nutritional needs, such as joint health or skin problems. What do pure balance dog food reviews say? Many pure balance dog food reviews highlight the brand’s focus on high-quality ingredients and balanced nutrition. Pet owners appreciate the natural ingredients and the variety of formulas available to meet different dietary needs. However, some reviews mention that the price of Pure Balance Pro can be higher, which might not fit everyone’s budget. If you’re considering switching your dog’s food, checking out pure balance dog food reviews can give you an idea of how well the food works for other pets and help you make a more informed decision. Pet-related information to consider When choosing the best food for your dog, it’s important to gather pet-related information from reliable sources. This includes reading reviews, understanding your dog’s health needs, and consulting with your vet. Knowing your dog’s age, activity level, and any health concerns will help you select the right food to support their well-being. Always keep up with the latest updates on pet health and nutrition to ensure you are providing the best care for your dog. Conclusion Both Pure Balance Dog Food and Pure Balance Pro Dog Food offer excellent nutrition and high-quality ingredients, but the Pro version is more specialized and tailored to active dogs or those with health concerns.

Join us for the Darkness into Light Walk - Let's walk together in support for Mental Health We're inviting you to take part in Pieta House's annual Darkness Into Light Walk - a powerful and uplifting event that brings communities together to raise awareness and funds for suicide prevention and mental health support. Since 2006, Pieta House has supported over 70,000 people in suicidal distress or engaging in self-harm through their 20 centres across Ireland. 🕓 An Early Start with a Purpose Join thousands across the country at 4:15 a.m. on Saturday, May 10, 2025, to walk or run 5km and welcome the sunrise as a symbol of hope and new beginnings. 🐾 Bring Friends, Family – Even the Furbabies! You can take part in your own way – solo, with loved ones, or four-legged companions – and donate via the Biogen Foundation Portal, where donations are 100% matched! Click on the Matching Portal to donate. 🚶‍♀️ Want to Join an Official Walk? You can also register for a local Pieta House walk via the official Darkness into Light website. If you do register, let us know so we can include your contribution in our internal fundraising total! 📸 Share the Moments If you take part, don’t forget to snap a few photos and send them our way – we’d love to include them in the next newsletter! 💛 Want to Learn More? Discover the amazing work Pieta House does here. Let’s come together to walk in solidarity, raise funds, and bring light to those who need it most. Thank you for your support! Culture Crew

Become a mentor in Bristol and start a career in helping young people through Lexia Education Services. Changing the lives of young people.