1531 Summary courses in Cardiff delivered Online

Duration 3 Days 18 CPD hours This course is intended for This course is intended for: Solutions architects Developers Cost-optimization leads System administrators Overview In this course, you will learn to: Explain the cost of core AWS services Determine and predict costs associated with current and future cloud workloads Use strategies and best practices to reduce AWS costs Use AWS tools to manage, monitor, alert, and optimize your AWS spend Apply strategies to monitor service costs and usage Implement governance standards, including resource tagging, account structure, provisioning,permissions, and access This course is for individuals who seek an understanding of how to manage, optimize, and predict costs as you run workloads on AWS. You learn how to implement architectural best practices, explore cost optimization strategies, and design patterns to help you architect cost-efficient solutions on AWS. Module 0: Couse Overview Course introduction Module 1: Introduction to Cloud Financial Management Introduction to Cloud Financial Management Four pillars of Cloud Financial Management Module 2: Resource Tagging Tagging resources Hands-On Lab: Cost optimization: Control Resource Consumption Using Tagging and AWS Config Module 3: Pricing and Cost Fundamentals of pricing AWS Free Tier Volume discounts Savings plans and Reserved Instances Demonstration: AWS Pricing Calculator Module 4: AWS Billing, Reporting, and Monitoring Understanding AWS invoices Reporting and planning AWS Cost Explorer AWS Budgets Demonstration: AWS Billing Console Demonstration: AWS Cost Explorer Demonstration: Trusted Advisor Hands-On Lab: Cost optimization: Deploy Ephemeral Environments Using Amazon EC2 Auto Scaling Module 5: Architecting for Cost: Compute Evolution of compute efficiency Amazon EC2 right-sizing Purchasing options Architect for Amazon EC2 Spot Instance Impact of software licensing Demonstration: Compute Optimizer Demonstration: Spot Instance Advisor Hands-On Lab: Cost optimization: Right Size Amazon EC2 Instances Using Amazon CloudWatch Metrics Module 6: Architecting for Cost: Networking Data transfer costs Understand data costs for different services How to triage network costs Hands-On Lab: Cost optimization: Reduce Data Transfer Costs Using Amazon CloudFront and Endpoints Module 7: Architecting for Cost: Storage Amazon EBS cost, pricing, and best practices Amazon S3 cost, pricing, and best practices Amazon EFS cost, pricing, and best practices Hands-On Lab: Cost optimization: Reduce Storage Costs Using Amazon S3 Lifecycle Management Module 8: Architecting for Cost: Databases Amazon RDS cost, pricing, and best practices Amazon Aurora cost, pricing, and best practices Amazon DynamoDB cost, pricing, and best practices Amazon ElastiCache cost, pricing, and best practices Amazon Redshift cost, pricing, and best practices Module 9: Cost Governance Setting up AWS Organizations AWS Systems Manager Hands-On Lab: Cost optimization: Reduce Compute Costs Using AWS Instance Scheduler Module 10: Course Summary Course review

Forex trading is a serious competition between two sides where there is always a winner and a loser. To be successful in trading the Forex markets, you must have an 'edge'. You have two options for trading in Forex Market you can trade in currency derivatives (Future & Options) on an exchange or Trade with a Forex Dealer in International Market. This FX Trading and News is designed to deliver the strategic edge by combining powerful skill building lessons and practice market trading sessions. You will receive a superior and detailed knowledge of the Foreign Exchange Trading, their purpose, function, main activities and their regulation. Discussions and advices will be actively encouraged throughout the sessions which are intended to be interactive. You will also discover more about aspects of trade, risk management and trading options. What Will I Learn? Learn how to trade live economic news events for powerful, quick profits A comprehensive understanding of how and why news moves the FX markets A way to decipher which particular news items will move the markets the most A way to focus in on the currency pairs likely to generate the greatest profit A process to follow to create trading plans well in advance of an economic event to know exactly what to trade and how to trade it Powerful tools necessary to get a huge edge over the retail market Instruction on how to replicate the trading approach of the professional institutions Full instruction on how to Requirements A basic/general understanding of the FX markets Familiarity with placing a trade is ideal Who is the target audience? This course is perfect for traders of all abilities and experience but who, as a minimum, have a basic understanding of trading Best suited for traders who are looking for a way of trading which is time efficient Ideal for traders who have a technical background, but little understanding of the fundamentals/news Excellent for traders who struggle with the complexity of technical based trading and are looking for a more straightforward trading style Traders who are not making consistent profits Welcome & Introduction Introduction FREE 00:03:00 Disclaimer & Copyright 00:00:00 Welcome & Introduction 00:16:00 Opening your trading / broker account Why your choice of broker is KEY 00:17:00 Demonstration Video - Opening your trading account 00:06:00 3 step process to opening your account 00:00:00 Getting familiar with economic news Economic News Explained 00:18:00 Trading the News Why trade the news FREE 00:14:00 What news to trade 00:15:00 What currencies to focus on? 00:04:00 Is a currency strong or weak? (The Long Term View) 00:11:00 A brilliant Central Bank resource! 00:20:00 Trading strong vs weak 00:13:00 Currency Watch-list Example 00:00:00 Setting yourself up like a PRO-TRADER The resources you need 00:16:00 Demonstration video - Forexfactory.com 00:08:00 Demonstration Video - FXPro Squawk Feed 00:10:00 Forex News Gun - Download Instructions 00:00:00 Demonstration video - Forex News Gun 00:06:00 Demonstration video - News Impact DataFlash (replacement for the FNG) 00:07:00 News Impact DataFlash Setup Instructions (replacement for the FNG) 00:00:00 Placing The Trade Creating a trading plan / idea 00:14:00 Executing the trade - Determining your Entry, Stop & Target 00:11:00 Management of the trade & summary 00:11:00 Demonstration Video - FXPro MT4 00:12:00 Demonstration Video - Closing a trade after 1 hour if not done as expected 00:03:00 Risk Managing your trades Risk management and working out your trade quantity 00:15:00 Demonstration Video - Earn Forex Position Size Calculator 00:07:00 Your ongoing support Next steps 00:04:00 Trader Transformation Membership Service - Intro video! 00:03:00 A small peek into our trader mentoring service 00:59:00 How the mentoring service preempted the USD move! 00:06:00 Conclusion Full re-cap 00:09:00 BONUS VIDEOS! How to predict the largest movements from news 00:06:00 Understanding & trading market turmoil successfully! 00:39:00 Student Interviews! Student Interview #1 - Paul, UK 00:38:00 Student Interview #2 - Jean, South Africa 00:59:00 Student Interview #3 - Gavin, UK 00:22:00 Student Interview #4 - Connor, Australia 00:40:00 Student Interview #5 - Lourens, South Africa 00:36:00 Trade Examples 00:16:00 Lourens Trading & Travelling! 00:02:00 BONUS TRAINING - USING CORRELATIONS TO YOUR ADVANTAGE!_2 00:35:00 Course Certification

Description You have a basic knowledge on MS Access 2016, besides you want to know more about it to use in your practical life, but you don't know how to work on it and which course is effective for your learning. Don't worry. To become better at MS Access, take a look at our MS Access 2016 Intermediate course. It will assist you to reach your need. The course designs in such a way that will assist you to learn the fundamental issues of MS Access including information gathering, data analysis, and proper management of the relevant information system. The MS Access 2016 Intermediate course helps you to make table chart for justifying the accuracy of data entry, learn automation system, and insert charts and column. The course aims at the clear understanding and functioning of Word and Excel, adding and deleting table data, reviewing the advanced searching techniques; Parameter queries, Crosstab queries and working with total and other different techniques of report and form regarding Tab controls, sub-Forms, Combo Box controls, Sub-reports, and column. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Access 2016 Intermediate is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Access 2016 Intermediate is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:01:00 Designing Tables for Better Data Entry Reviewing Table Design Principles 00:04:00 Setting Field Size, Formats and Captions 00:06:00 Setting Default Value and Required Fields 00:03:00 Restricting Data Entry Using Data Validation 00:02:00 Restricting Data Entry Using Input Masks 00:06:00 Sharing Data with Other Applications Exporting Tables and Queries to Excel 00:03:00 Importing Data from a TXT File 00:03:00 Importing Data from Excel 00:02:00 Exporting Data to a TXT File 00:02:00 Linking External Data Sources 00:03:00 Using Word Merge 00:02:00 Working with Action Queries What are Action Queries 00:00:00 Creating an Update Query 00:02:00 Creating an Append Query 00:03:00 Creating a Delete Query 00:02:00 Creating a Make Table Query 00:02:00 Changing the Start Number of an Auto Number Field 00:03:00 Advanced Query Techniques Creating Query Joins 00:05:00 Creating Find Unmatached and Find Duplicate Queries 00:03:00 Creating Parameter Queries 00:08:00 Using -Like- Keyword in Parameter Queries 00:02:00 Creating a Top X Query 00:01:00 Reviewing Calculated Query Fields 00:03:00 Summarizing Query Data with Totals 00:02:00 Inserting Where Statements in Summary Queries 00:01:00 Creating a Crosstab Query 00:03:00 Automating Processes with Macros Understanding Macro Basics 00:06:00 Creating Macros to Open Forms by Record 00:04:00 Validating Data Entry with Macros 00:04:00 Creating a Macro to Automate Data Entry 00:04:00 Advanced Data Entry Using Macros and DLOOKUP Function 00:06:00 Advanced Form Using Conditional Formatting 00:02:00 Organizing Form Fields with Tab Controls 00:03:00 Creating a Combo Box Control 00:02:00 Creating an Option Group Control 00:03:00 Using a Subform to Show Data from a Related Table 00:03:00 Advanced Report Techniques Inserting a Chart on a Report 00:03:00 Showing Data in Columns 00:02:00 Inserting a Subreport 00:02:00 Configuring Reports with Parameter Queries 00:04:00 Sending Reports 00:02:00 Conclusion Course Recap 00:00:00 Resources Resources - MS Access 2016 Intermediate 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Want to become a Forex trader? Enrol the Forex Trading and News Diploma course and master the strategies of Forex trading. The course not only teaches you how to do Forex trading but also gives you the recent information and news about the industry. You will explore the powerful methods of Forex trading opportunities by economic news and announcements. The course shows you how to trade live economic new events for gaining fast and quick profit. At first, the course shows you how to open trading and broker account that will be followed by the discussion on economic news and the ways of trading the news. You will know the importance of trading the news, which news to trade, and which currencies to focus, etc. Finally, the course explains how to place the trade, risk management, and more. Upon completion, you will know how to set yourself like a pro-trader. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Forex Trading and News Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Forex Trading and News Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Welcome & Introduction Intro video FREE 00:03:00 Course Disclaimer & Copyright 00:10:00 Welcome & Introduction 00:16:00 Opening your trading / broker account Why your choice of broker is KEY 00:17:00 Demonstration Video - Opening your trading account 00:06:00 3 step process to opening your account 00:10:00 Getting familiar with economic news Economic News Explained 00:18:00 Trading the News Why trade the news 00:14:00 What news to trade 00:15:00 What currencies to focus on? 00:04:00 A brilliant Central Bank resource! 00:20:00 Is a currency strong or weak? (The Long Term View) 00:11:00 Trading strong vs weak 00:13:00 Currency Watch-list Example 00:10:00 Setting yourself up like a PRO-TRADER The resources you need 00:16:00 Demonstration Video - Forexfactory.com 00:08:00 Demonstration Video - FXPro Squawk Feed 00:10:00 Forex News Gun - Download Instructions 00:10:00 Demonstration video - Forex News Gun 00:06:00 Demonstration video - News Impact DataFlash (replacement for the FNG) 00:07:00 News Impact DataFlash Setup Instructions (replacement for the FNG) 00:10:00 Placing The Trade Creating a trading plan / idea 00:14:00 Executing the trade - Determining your Entry, Stop & Target 00:11:00 Management of the trade & summary 00:11:00 Demonstration Video - FXPro MT4 00:12:00 Demonstration Video - Closing a trade after 1 hour if not done as expected 00:03:00 Risk Managing your trades Risk management and working out your trade quantity 00:15:00 Demonstration Video - Earn Forex Position Size Calculator 00:07:00 Your ongoing support Next steps 00:04:00 Trader Transformation Membership Service - Intro video! 00:03:00 A small peek into our trader mentoring service 00:59:00 Weekly market analysis video predicts USD move well ahead of time! 00:06:00 Conclusion Full re-cap 00:09:00 BONUS VIDEOS! How to predict the largest movements from news 00:06:00 Understanding & trading market turmoil successfully! 00:39:00 Student Interviews! Student Interview #1 - Paul, UK 00:38:00 Student Interview #2 - Jean, South Africa 00:59:00 Student Interview #3 - Gavin, UK 00:55:00 Student Interview #4 - Connor, Australia 00:40:00 Student Interview #5 - Lourens, South Africa 00:36:00 Trade Examples 00:16:00 Lourens Trading & Travelling! 00:02:00 BONUS TRAINING - USING CORRELATIONS TO YOUR ADVANTAGE!_2 00:35:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description: Are you training for a career in the ICT sector and want to know how to maintain and operate a computer efficiently? Or do you want to learn the fundamentals of IT maintenance for your home office? This Computer Maintenance Specialist Course will teach you how to troubleshoot your problems and become a computer whizz in no time! Learn the basics of computer maintenance and information technology with this general online course and develop the practical computer skills needed for your everyday office work. This course will teach you the principles of software and hardware, exploring the anatomy of a PC in detail. You will also learn about the different types of computers and components, with a step-by-step guide on how to upgrade your computer. Key topics include input and output devices, operating systems, essential software and terminology. Importantly, you will also learn the process of troubleshooting to avoid technical problems.  Are you struggling to make full use of your home computer, or training to become a computer engineer? Enrol in this specialist computer maintenance course today and develop the knowledge and skills required to maintain basic computer systems. Who is the course for? Beginner to advanced level users of computer can benefit from the lessons we provide People who have an interest in learning about computer and computer maintenance Entry Requirement: This course is available to all learners, of all academic backgrounds. Anyone from beginner to the advanced level computer user can take this course. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email.   Career Path: Computer Maintenance Specialist Course is a very useful qualification to possess, and will be very helpful to have especially for these careers: Computer Maintenance Staff IT Department Manager Computer Engineer Computer Specialist And everyone who uses a computer at home or work. [/vc_column_text][/vc_column][/vc_row] Computer Maintenance Specialist Course - Updated Version Module 01: Introduction to Computer & Building PC 00:17:00 Module 02: Overview of Hardware and Parts 00:27:00 Module 03: Building the Computer 00:25:00 Module 04: Input and Output Devices 00:22:00 Module 05: Software Installation 00:35:00 Module 06: Computer Networking 00:21:00 Module 07: Building a Gaming PC 00:19:00 Module 08: Maintenance of Computers 00:20:00 Computer Maintenance Specialist Course - Old Version Computer Fundamentals Basic Terms 00:15:00 Types of Computers 00:15:00 Anatomy of a PC 00:30:00 How a PC Works 00:15:00 CPU and Memory 00:30:00 Input Devices 00:15:00 Output Devices 00:15:00 Secondary Storage Devices 00:30:00 The Basics 00:15:00 Operating Systems and Applications 00:30:00 How is Software Built 00:15:00 Types of Software 00:15:00 Legal Issues 00:15:00 Computer Maintenance Introduction 00:15:00 Understanding The Components Of A PC 01:30:00 Do You Need To Upgrade Your PC? 01:00:00 Essential Softwares You Must Have On Your PC 01:00:00 Installing And Organizing Your PC 01:00:00 Troubleshooting Guidelines 01:00:00 How To Speak To A Technician 00:30:00 Summary 00:30:00 Reference Book Computer Maintenance 00:00:00 Mock Exam Mock Exam-Computer Maintenance Specialist Course 00:20:00 Final Exam Final Exam-Computer Maintenance Specialist Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Are you someone wishing to learn the skills to analyze data professionally using Power BI? Do you want to learn to create impressive reports? Then this is the right course for you! Learn the complete workflow in Power BI from A-to-Z and advanced analytics with DAX-calculated columns and measures, forecasting, and advanced analytics.

Duration 4 Days 24 CPD hours This course is intended for This course is designed for technical professionals who require the skills to administer IBM© MQ queue managers on distributed operating systems, in the Cloud, or on the IBM© MQ Appliance. Overview After completing this course, you should be able to:Describe the IBM© MQ deployment optionsPlan for the implementation of IBM© MQ on-premises or in the CloudUse IBM© MQ commands and the IBM© MQ Explorer to create and manage queue managers, queues, and channelsUse the IBM© MQ sample programs and utilities to test the IBM© MQ networkEnable a queue manager to exchange messages with another queue managerConfigure client connections to a queue managerUse a trigger message and a trigger monitor to start an application to process messagesImplement basic queue manager restart and recovery proceduresUse IBM© MQ troubleshooting tools to identify the cause of a problem in the IBM© MQ networkPlan for and implement basic IBM© MQ security featuresUse accounting and statistics messages to monitor the activities of an IBM© MQ systemDefine and administer a simple queue manager cluster This course provides technical professionals with the skills that are needed to administer IBM© MQ queue managers on distributed operating systems and in the Cloud. In addition to the instructor-led lectures, you participate in hands-on lab exercises that are designed to reinforce lecture content. The lab exercises use IBM© MQ V9.0, giving you practical experience with tasks such as handling queue recovery, implementing security, and problem determination. Note: This course does not cover any of the features of MQ for z/OS or MQ for IBM© i. Course introductionIBM© MQ reviewIBM© MQ installation and deployment optionsCreating a queue manager and queuesExercise: Using commands to create a queue manager and queuesIntroduction to IBM© MQ ExplorerExercise: Using IBM© MQ Explorer to create queue managers and queuesTesting the IBM© MQ implementationExercise: Using IBM© MQ sample programs to test the configurationImplementing distributed queuingExercise: Connecting queue managersIBM© MQ clientsExercise: Connecting an IBM© MQ clientImplementing trigger messages and monitorsExercise: Implementing a trigger monitorDiagnosing problemsExercise: Running an IBM© MQ traceImplementing basic security in IBM© MQExercise: Controlling access to IBM© MQBacking up and restoring IBM© MQ messages and object definitionsExercise: Using a media image to restore a queueExercise: Backing up and restoring IBM© MQ object definitionsIntroduction to queue manager clustersExercise: Implementing a basic clusterMonitoring and configuring IBM© MQ for performanceExercise: Monitoring IBM© MQ for performanceCourse summary

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The Management's Guide to Understanding Risk Management Decisions in Cybersecurity and Information Technology (IT)!