39663 Success courses

Duration 3 Days 18 CPD hours This course is intended for This course is intended for individuals who want to learn how to update, upgrade, and reinstall macOS Catalina, then set up and configure the new macOS. Overview Upon successful completion of this course, students in this course will learn how to update, upgrade, and reinstall macOS Catalina, then set up and configure the new macOS. They will also be introduced to the command-line interface and macOS Recovery. Other course topics include: managing user accounts, system resources, Time Machine, user home folders managing file systems, storage, encryption, permissions, using hidden items, shortcuts, file archiving file sharing, metadata, Spotlight, network services, host sharing, and creating a personal firewall and much more. The students will also learn all about macOS security and password changes. In this course, students will be introduced to the command-line interface and mac OS Recovery. They will also manage user accounts and system resources. Installation and Configuration Update, Upgrade, or Reinstall macOS Set Up and Configure macOS Use the Command-Line Interface Use macOS Recovery Update macOS User Accounts Manage User Accounts Manage User Home Folders Manage Security and Privacy Manage Password Changes File Systems Manage File Systems and Storage Manage File Vault Manage Permissions and Sharing Use Hidden Items, Shortcuts, and File Archives Data Management Manage System Resources Use Metadata, Spotlight, and Siri Manage Time Machine Apps and Processes Install Apps Manage Files Manage and Troubleshoot Apps Network Configuration Manage Basic Network Settings Manage Advanced Network Settings Troubleshoot Network Issues Network Services Manage Network Services Manage Host Sharing and Personal Firewall System Management Troubleshoot Peripherals Manage Printers and Scanners Troubleshoot Startup and System Issues

Duration 5 Days 30 CPD hours This course is intended for Linux Professional Institute Certification (LPIC-2) 201 training is suitable for individuals with roles of: System administrator Network administrator Technician DevOps Overview Upon successful completion of this course, students will be able to: measure hardware resource and network bandwidth, identify and troubleshoot resource problems monitor resource usage to predict future resource needs utilise kernel components that are necessary to specific hardware, hardware drivers, system resources and requirements properly configure a kernel to include or disable specific features of the Linux kernel as necessary manage and/or query a 2.6.x, 3.x or 4.x kernel and its loadable modules query and modify the behaviour of system services at various targets / run levels properly manipulate a Linux system during both the boot process and during recovery mode properly configure and navigate the standard Linux filesystem configure automount filesystems using AutoFS configure and implement software RAID configure kernel options to support various drives create and remove logical volumes, volume groups, and physical volumes use system tools to back up important system data. This course prepares students to take the 201 exam of the LPI level 2 certification. To gain LPIC-2 certification, an individual should have an active LPIC-1 certification. Capacity Planning Measure and Troubleshoot Resource Usage Predict Future Resource Needs Linux Kernel Kernel components Compiling a Linux kernel Kernel runtime management and troubleshooting System Startup Customising system startup System recovery Alternate Bootloaders Filesystem and Devices Filesystem and Devices Maintaining a Linux filesystem Creating and configuring filesystem options Advanced Storage Device Administration Configuring RAID Adjusting Storage Device Access Logical Volume Manager Networking Configuration Basic networking configuration Advanced Network Configuration Troubleshooting network issue System Maintenance Make and install programs from source Backup operations Notify users on system-related issues

Duration 2 Days 12 CPD hours This course is intended for DevOps Engineers Software Developers Telecommunications Professionals Architects Quality Assurance & Site Reliability Professionals Overview Automate basic freestyle projects Jenkins Pipelines and Groovy Programming Software lifecycle management with Jenkins Popular plugins Scaling options Integrating Jenkins with Git and GitHub (as well as other Software Control Management platforms) Triggering Jenkins with Webhooks Deploying into Docker and Kubernetes CI / CD with Jenkins This course covers the fundamentals necessary to deploy and utilize the Jenkins automation server. Jenkins enables users to immediately begin automating both their individual and collaborative workflows. Jenkins is a proven solution for a wide variety of tasks ranging from the helpful automation of scripts (such as Python and Ansible) to creating complex pipelines that govern the technical parts of not only Continuous Integration, but Continuous Delivery (CI/CD) as well. Jenkins is free, open source, and easily controlled with a simple web- based UI- it can be expanded by third party plugins and is deployable on nearly any on-site (Linux, Windows and Mac) or cloud platform. Overview of Jenkins Overview of Continuous Integration and Continuous Deployment (CI/CD) Understanding Git and GitHub Git Branching Methods for Installing Jenkins Jenkins Dashboard Jenkins Jobs Getting Started with Freestyle Jobs Triggering builds HTTP Web Hooks Augmenting Jenkins with Plugins Overview of Docker and Dockerfile for Building and Launching Images Pipeline Jobs for Continuous Integration and Continuous Deployment Pipeline Build Stage Pipeline Testing Stage Post Build actions SMTP and Other Notifications Programming Pipelines with Groovy More Groovy Programming Essentials Extracting Jenkins Data Analytics to Support Project Management Troubleshooting Failures Auditing stdout and stderr with Jenkins Jenkins REST API Controlling Jenkins API with Python Jenkins Security Scaling Jenkins Jenkins CLI Building a Kubernetes Cluster and Deploying Jenkins How to start successfully using Jenkins to automate aspects of your job the moment this course ends.

Duration 2 Days 12 CPD hours This course is intended for Cybersecurity analysts and engineers Security operations specialists Overview Successful completion of this instructor-led course with hands-on lab activities should enable participants to: Investigate and manage incidents Describe the Cortex XDR causality and analytics concepts Analyze alerts using the Causality and Timeline Views Work with Cortex XDR Pro actions such as remote script execution Create and manage on-demand and scheduled search queries in the Query Center Create and manage the Cortex XDR rules BIOC and IOC Working with Cortex XDR assets and inventories Write XQL queries to search datasets and visualize the result sets Work with Cortex XDR's external-data collection This instructor-led course teaches you how to use the Incidents pages of the Cortex XDR management console to investigate attacks. It explains causality chains, detectors in the Analytics Engine, alerts versus logs, log stitching, and the concepts of causality and analytics. You will learn how to analyze alerts using the Causality and Timeline Views and how to use advanced response actions, such as remediation suggestions, the EDL service, and remote script execution. Multiple modules focus on how to leverage the collected data. You will create simple search queries in one module and XDR rules in another. The course demonstrate how to use specialized investigation views to visualize artifact-related data, such as IP and Hash Views. Additionally, it provides an introduction to XDR Query Language (XQL). The course concludes with Cortex XDR external-data collection capabilities, including the use of Cortex XDR API to receive external alerts. This class is powered by Cloud Harmonics. Course Outline Module 1 - Cortex XDR Incidents Module 2 - Causality and Analytics Concepts Module 3 - Causality Analysis of Alerts Module 4 - Advanced Response Actions Module 5 - Building Search Queries Module 6 - Building XDR Rules Module 7 - Cortex XDR Assets Module 8 - Introduction to XQL Module 9 - External Data Collection

Duration 2 Days 12 CPD hours This course is intended for Built for experienced IT Professionalsworking with Citrix Virtual Appsand Desktops who need to plan for,implement, or manage a ProvisioningServices environment. Potential studentsinclude administrators, engineers, andarchitects. Overview #NAME? In this course, students will learn to install and configure a highly available Citrix Provisioning farm according to leading practices. In this course, students will learn about the architecture, communication, and processes that make up Citrix Provisioning to be successful with deploying and managing a farm. Manage and integrate vDisks and target devices with Citrix Virtual Apps and Desktops for easy rollback, upgrades, and performance of Virtual Delivery Agent machines. At the end of this course students will be able to install, configure and manage the CitrixProvisioning 7 solution. Advanced Provisioning Learning Objectives Introduction to Citrix Provisioning (PVS) Getting Started with Citrix Provisioning Citrix Provisioning Architecture Citrix Provisioning Infrastructure Lab VM Power Management Learning Objectives The Citrix Provisioning Server The Farm Database The Store Streaming the vDisk Lab VM Power Management Learning Objectives vDisk Introduction Master Target Device Preparation Streaming Introduction Boot Methods Target Devices Lab VM Power Management Learning Objectives Target Devices Introduction Reads and Writes Machine and User Data Integrating Citrix Provisioning with Citrix Virtual Apps and Desktops Lab VM Power Management Learning Objectives The Complete Architecture Overview The Citrix Virtual Desktops Setup Wizard Manage the Target Devices through Creating Device Collections Using Provisioned Services with Citrix Virtual Apps and Desktops Managing Citrix Provisioning from Citrix Cloud Advanced Architecture Lab VM Power Management Learning Objectives Farm Component Scalability Store Redundancy Farm Database Redundancy Supporting Citrix Provisioning Lab VM Power Management Learning Objectives vDisk Updates Delegate Administration Audit and Support Alternative vDisk Update Methods

Duration 3 Days 18 CPD hours This course is intended for All persons interested in getting an overview of SAP?s Business Suite solutions. Overview Identify SAP Applications and ComponentsExplain basic functionality of SAP SolutionsAttend more detailed SAP courses and have the required baseline knowledge In this course, students identify SAP applications and components, as well as learn how to explain basic functionality of SAP Solutions. SAP - A Cloud Company Identifying SAP Applications and Components Outline the Functionality of SAP Cloud-Enabling Applications Outlining New SAP Functionality Outline the usage and functionality of SAP HANA Outline the usage and functionality of Cloud for Customer Describe the various aspects of SAP User Experience SAP System Navigation Accessing the SAP System Personalizing the User Interface System-Wide Concepts Identifying SAP Organizational and Master Data Elements Logistics Creating a Purchase Order for Materials Using Supplier Relationship Management (SRM) for Procurement and Sourcing Processes Integrating Ariba Functionality with Procurement in SAP Enterprise Resource Planning (ERP) Creating a Planned Order Processing Production Orders Using Supply Chain Management (SCM) to Manage Supply and Demand Creating Sales Orders Creating a Delivery and Posting a Goods Issue Creating Sales Order Billing Documents Using Customer Relationship Management (CRM) Using Product Lifecycle Management (PLM) Financials Identifying Financial Accounting Processes Using Financial Add-Ons for SAP Business Suite Creating a Journal Entry in the General Ledger Outlining the Outbound Payments Process in Accounts Payable Generating Financial Statements Outlining the Inbound Process in Accounts Receivable Outlining the Business Processes in Fixed Assets Accounting Analyzing Internal Costs in Management Accounting Monitoring Manufacturing Costs Analyzing Profitability Human Capital Management (HCM) Identifying the Components of SAP Enterprise Resource Planning (ERP) HCM Outlining the HR Renewal Functionality Integrating SuccessFactors in the Cloud Analytics and Strategic Planning Executing Analytics and Strategic Planning Reports SAP Services Accessing SAP Services

Duration 1 Days 6 CPD hours This course is intended for This course is intended for hiring managers who want to save company time and money recruiting and hiring the right candidates. Overview Upon successful completion of this course, participants will know how to present an open position, develop a workable hiring strategy, know how to find and select candidates for open positions. In this course, participants will gain skills and tools to help seek out great candidates that are a fit for your company. Learn to find the diamond in the rough. Getting Started Workshop Objectives Action Plan Defining and Knowing the Position Know the Position Needs Analysis Job Analysis Task Analysis Practical Illustration Hiring Strategy Company Information Salary Range Top Performers Be Prepared Practical Illustration Lure in Great Candidates Advertise Where Candidates Visit Develop Corporate Citizenship Treat Your Candidates Well Look at the Competition Practical Illustration Filtering Applicants to Interview Put Lots of Weight on Cover Letters Grading Resumes Internet Search Initial Phone Interview Practical Illustration The Interview (1) Introduce Everyone Use a Panel Match the Interview to the Job Types of Questions Practical Illustration The Interview (2) Tell Me About My Company Distractions Interview More Than Once Wrap Up Practical Illustration Selection Process (1) Testing Look for Passion and Enthusiasm Background Checks Trust Your Instincts Practical Illustration Selection Process (2) Education Level vs. Experience Have a Consensus Keep Non-Hires on File Checking References Practical Illustration Making an Offer Do it Quickly Employment Details Notify Rejected Candidates Be Creative Practical Illustration Onboarding Training and Orientation Mentoring 30-60-90 Day Reviews Make Them Feel Welcome Practical Illustration Wrapping Up Words From the Wise

Duration 1 Days 6 CPD hours This course is intended for This course is intended for those who want to understand and use soft skills to communicate, problem solve, and resolve conflict. Overview Upon successful completion of this course, participants will use soft skills to more effectively interact with people and improve communication skills. In this course, participants will develop a core set of ten soft skills. Getting Started Workshop Objectives Action Plan What are Soft Skills? Definition of Soft Skills Empathy and the Emotional Intelligence Quotient Professionalism Learned vs. Inborn Traits Practical Illustration Communication Ways We Communicate Improving Nonverbal Communication Listening Openness and Honesty Practical Illustration Team Work Identifying Capabilities Get Into Your Role Learn the Whole Process The Power of Flow Practical Illustration Problem Solving Define the Problem Generate Alternative Solutions Evaluate the Plans Implementation and Re-Evaluation Practical Illustration Time Management The Art of Scheduling Prioritizing Managing Distractions The Multitasking Myth Practical Illustration Attitude and Work Ethic What Are You Working For? Caring for Others vs Caring for Self Building Trust Work Is Its Own Reward Practical Illustration Adaptibility/Flexibility Getting Over the Good Old Days Syndrome Changing to Manage Process Changing to Manage People Showing You?re Worth Your Weight in Adaptability Practical Illustration Self Confidence (Owning It) Confident Traits Self-Questionnaire Sure-fire Self-Confidence Building Tactics Build Up Others Practical Illustration Ability to Learn Wow, You Mean I?m Not Perfect? Listen with an Open Mind Analyze and Learn Clear the Air and Don?t Hold Any Grudges Practical Illustration Networking Redefine Need Identifying Others? Interests Reach Out When to Back Off Practical Illustration Wrapping Up Words From the Wise

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to improve their phone skills. Overview Upon successful completion of this course, students will be more confident in handling the phone, resulting in new customers while retaining current clientele. In this course, students will learn about different types of calls and the etiquette associated with them. Getting Started Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan Aspects of Phone Etiquette Phrasing Tone of Voice Speaking Clearly Listen to the Caller Case Study Using Proper Phone Language Please and Thank You Do Not Use Slang Avoid Using the Term ?You? Emphasize What You Can Do, Not What You Can?t Case Study Eliminate Phone Distractions Avoid Eating or Drinking Minimize Multi-Tasking Remove Office Distractions Do Not Let Others Interrupt Case Study Inbound Calls Avoid Long Greeting Messages Introduce Yourself Focus on Their Needs Be Patient Case Study Outbound Calls Be Prepared Identify Yourself and Your Company Give Them the Reason for the Call Keep Caller Information Private Case Study Handling Rude or Angry Callers Stay Calm Listen to the Needs Never Interrupt Identify What You Can Do For Them Handling Interoffice Calls Transferring Calls Placing Callers on Hold Taking Messages End the Conversation Case Study Handling Voicemail Messages Ensure the Voice Mail Has a Proper Greeting Answer Important Messages Right Away Ensure Messages are Delivered to the Right Person When Leaving A Message for Others... Case Study Methods of Training Employees Group Training One-on-One Training Peer Training Job Shadowing Case Study Correcting Poor Telephone Etiquette Screening Calls Employee Evaluations Peer Monitoring Customer Surveys Case Study Wrapping Up Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

Duration 2 Days 12 CPD hours This course is intended for This certification is appropriate for anyone who is interested in working as a Scrum Master or for someone who is already a Scrum master in his organization. Scrum Master is an important role in any Scrum team and need not be a technology expert to be effective. Moreover, although Scrum is popular in the IT industry, it can be used effectively across different industries. The SBOK Guide, on which the SMC course is based on, can be used as an effective guide for implementation. Overview The participants will be prepared to take SMC™ certification exam and pass. Also they will be able to apply the concepts in their day to day job. This course guides & teaches Scrum practices to everyone involved in the project; clears impediments for the team; and, ensures that Scrum processes are being followed. Successful candidates will be awarded the Scrum Master Certified (SMC?) certification by SCRUMstudy after passing the included certification exam. The certification exam voucher is included in this course so you can take the exam at your convenience. Introduction Course Objectives Course Methodology Certification Schema Exam Format Overview of Agile Agile Manifesto Agile Principles What has Changed Agile Methods Overview of Scrum Definition and brief history of Scrum Why Scrum Scrum vs. Traditional Project Management Benefits of Scrum Overview of A Guide to the Scrum Body of Knowledge (SBOK? Guide) Framework of the SBOK? Guide Who uses the SBOK? Guide How to use the SBOK? Guide Scrum Flow Principles Empirical Process Control Self-organization Collaboration Value-based Prioritization Time-boxing Iterative Development Scrum Aspects Organization Business Justification Quality Change Risk Scrum Phases and Processes Initiate Plan and Estimate Implement Review and Retrospect Release Scaling Scrum Scaling Scrum for Large Projects Scaling Scrum for the Enterprise Transition to Scrum Mapping Traditional Roles To Scrum Maintaining Stakeholder Involvement Importance Of Executive Support