About Course Master the art of Retail business with this comprehensive online course on Retail Management and Merchandising Retail Management Online course will teach you the basics to start a potential career or business in the promising field of the Retail Industry. Retail is an ever-growing industry. Retail management saves time and ensures that customers easily locate their desired merchandise and return home satisfied. Effective management avoids unnecessary chaos at the store and rather increases the sales of the store. Over the last couple of decades, total retail sales numbers in the United States have grown considerably, from just under 3 trillion U.S. dollars in 2000 to almost 6.6 trillion U.S. dollars in 2021. So it is definitely promising to start a business or career in the Retail industry. This Retail management online course will help individuals who are looking to start their career in the Retail management profession, or thinking about starting a business in this industry, This beginner's level course will be your stepping stone into the industry, and with a high level of professionalism, experience, and skills that it will enable, you have the potential to be en route to becoming a successful professional in the Retail industry. The retail Management online course is strategically divided into 9 modules to cover the key professional elements related to the Retail industry. It is designed in a way that not it will help the job seekers in this field but also the individuals with some experience who want to start a business. The course will help you learn from scratch and reach a higher level of professionalism. As you may know, organisational skills are important because good organisational skills establish trust and professionalism in the workplace. So, if you are looking to join the various Retail Management and organisational skills, then this Retail Management is your most desired course. What Will You Learn? Develop skills required for successful Retail Management and Merchandising Enhance communication skills for relationship selling and networking in retail management. Learn effective strategies for dealing with difficult customers and suppliers. Gain knowledge about stock management, including warehouse activities, aims of warehousing, material handling, and packaging. Course Content Introduction to Retail Management Productivity Techniques for Maximum Selling Communication Skills for Relationship Selling The Selling Process, Theories and Sales Promotions The Importance of Consumer Behavior Dealing with difficult customers Dealing with Suppliers Dealing with the management of stock Retail Merchandising Concluding Remarks A course by Xpert Learning RequirementsLearners with no prior Retail Management knowledge can enroll in this Retail Management course. Audience Retail store owners or managers who want to improve their knowledge of retail management and merchandising strategies to increase their business profitability. Entry-level retail employees who want to develop their skills and knowledge of the retail business and eventually advance to managerial positions. Professionals from other fields who are considering a career change to retail management or who want to acquire knowledge about the retail industry. Audience Retail store owners or managers who want to improve their knowledge of retail management and merchandising strategies to increase their business profitability. Entry-level retail employees who want to develop their skills and knowledge of the retail business and eventually advance to managerial positions. Professionals from other fields who are considering a career change to retail management or who want to acquire knowledge about the retail industry.
About Course Learn the ins and outs of coffee making, from bean to cup This comprehensive course will teach you everything you need to know to become a barista, from beginner to expert. You will learn about the different types of coffee, how to grind and brew coffee beans, and how to create latte art. You will also learn about the business of coffee, including how to create a coffee menu and how to run a coffee shop. The course is divided into 6 modules: Module 1: Introduction to the Barista WorldLearn the history of coffee and the different types of coffee beansUnderstand the different roles of a barista and the skills and qualities needed to be successfulDiscover the different coffee brewing methods and equipment Module 2: Perfecting the BrewLearn how to grind coffee beans for different brewing methodsMaster the art of brewing espresso, cappuccinos, lattes, and other coffee drinksExperiment with different milk steaming techniques to create the perfect foam Module 3: Essential TechniquesLearn how to tamp coffee grounds evenly for a consistent brewMaster the art of latte artClean and maintain espresso machines and other coffee brewing equipment Module 4: Froth & Coffee StylesLearn about the different types of coffee foam and how to create themExplore the different coffee styles, such as black coffee, espresso, and lattesExperiment with different flavor combinations to create your own signature coffee drinks Module 5: Artistic EspressoLearn the basics of latte art and how to create simple designsMaster more advanced latte art techniques, such as tulips and heartsExperiment with different colors and flavors to create stunning latte art Module 6: Becoming a Coffee ProfessionalLearn about the business of coffee, such as how to create a coffee menu and how to run a coffee shopDevelop your customer service skills and learn how to create a positive customer experiencePrepare for a career in coffee by learning about the different job opportunities and how to get started Why enroll in this course? Gain the skills and knowledge you need to become a barista Get hands-on experience with espresso machines and other coffee brewing equipment Create beautiful latte art and other coffee drinks Build your coffee knowledge and explore the different coffee styles Prepare for a career in the coffee industry What Will You Learn? Understand the different types of coffee beans and how to grind them Master the art of brewing espresso, cappuccinos, lattes, and other coffee drinks Create beautiful latte art Use an espresso machine and other coffee brewing equipment Run a coffee shop or cafe Course Content Introduction to the Barista World Learn the history of coffee and the different types of coffee beans Understand the different roles of a barista and the skills and qualities needed to be successful Discover the different coffee brewing methods and equipment Introduction to the Barista World Perfecting the Brew Learn how to grind coffee beans for different brewing methods Master the art of brewing espresso, cappuccinos, lattes, and other coffee drinks Experiment with different milk steaming techniques to create the perfect foam Perfecting the Brew Essential Techniques Learn how to tamp coffee grounds evenly for a consistent brew Master the art of latte art Clean and maintain espresso machines and other coffee brewing equipment Essential Techniques Froth & Coffee Styles Learn about the different types of coffee foam and how to create them Explore the different coffee styles, such as black coffee, espresso, and lattes Experiment with different flavor combinations to create your own signature coffee drinks Froth & Coffee Styles Artistic Espresso Learn the basics of latte art and how to create simple designs Master more advanced latte art techniques, such as tulips and hearts Experiment with different colors and flavors to create stunning latte art Artistic Espresso Becoming a Coffee Professional Learn about the business of coffee, such as how to create a coffee menu and how to run a coffee shop Develop your customer service skills and learn how to create a positive customer experience Prepare for a career in coffee by learning about the different job opportunities and how to get started Becoming a Coffee Professional A course by Xpert Learning RequirementsNo prior experience is requiredAccess to an espresso machine and other coffee brewing equipment is recommended Audience Anyone who wants to learn about coffee or become a barista Coffee enthusiasts who want to improve their skills Coffee shop owners or managers who want to learn more about the business of coffee Anyone who is interested in a career in the coffee industry Audience Anyone who wants to learn about coffee or become a barista Coffee enthusiasts who want to improve their skills Coffee shop owners or managers who want to learn more about the business of coffee Anyone who is interested in a career in the coffee industry
A recording of a live webinar held in November 2023. I share the most important areas that you should be focussing on, so that you minimise the time spent wondering what on earth you can do to improve your fatigue challenge and current situation - and get onto the right path to recovery.How this webinar will help you I've helped hundreds of people to navigate this element of their recovery journey and I've used this experience to share in this webinar the most successful ways to plan for, and introduce, movement and exercise. What this webinar covers As a Fatigue Coach, over the past five years I’ve helped hundreds of people improve how they’re living with fatigue, and guided them to an improved place - often helping them to achieve a full recovery. I want to share the most important areas that you should be focussing on, so that you minimise the time spent wondering what on earth you can do to improve your situation. This webinar is primarily for those who are in the first 6 months of tackling a fatigue-related health challenge, or those who have been dealing with it for longer than that but haven’t yet received any helpful advice. There are different severities of fatigue and the help I cover will be of most benefit to those who are struggling enough that they perhaps can’t work or socialise, but who do have some level of activity. For example, able to get up and dressed most days and prepare their own meals on a good day, but have to give lots of planned thought to anything that involves having to leave the house. In this webinar I share my top pieces of guidance around the most helpful things you can do to cope better with this challenging illness. This includes: - top tips to start managing your energy levels properly (pacing) - how to manage the difficult emotions that come with this health challenge - how to rest - communicating with those who don’t understand what you’re going through. The webinar recording is approximately an hour long. Contents The main webinar video1448450061.mp4 (1h 03m 26s) 165 MB A copy of the slides I presented How to cope better with fatigue.pdf 1.38 MB
We hear how helpful it is to exercise regularly for health and wellbeing. But when you have fatigue it can be difficult to know if this is going to help or hinder. And suspecting it could be the latter, then when is it the right time to start to feel confident about moving more...and gradually starting to exercise? How this webinar will help you I've helped hundreds of people to navigate this element of their recovery journey and I've used this experience to share in this webinar the most successful ways to plan for, and introduce, movement and exercise. Who is this webinar for? Anyone who thinks they might be nearing a stage where exercise could well be possible again and are keen to ensure it goes well! Whether the goal be to walk, swim, cycle etc. Please note: This event isn't about how to re-condition and move from severe fatigue to achieving some level of activity. That requires careful 1:1 guidance via my coaching service. This webinar is for those who have a base level of activity but want to be smart about where to build from there. My help is relevant to anyone tackling a fatigue recovery journey - whether that be due to ME/CFS, Long Covid etc, or perhaps post-operative recovery. Basically, anyone who has - or has had - an energy-related issue that's meant they have to be very careful about what they commit to doing each day. What topics do you cover? How to spot when you're doing well enough to start thinking about exercising again How to feel confident about starting to do more The types of exercise that seem to go well at first Guidance and tips about HOW to start incorporating exercising into your recovery plan This is a recording of a live webinar that I held a short time ago. After the main presentation we held a Q&A session, and by purchasing this recording you'll also have access to a written capture of the questions asked, and my responses. Contents The webinar recording In this 49 minute video, hear me give advice and tips on how to tackle these tricky communication situations: Communicating your situation to those you live with/are close to - in a way that goes well, and doesn't negatively impact your health/symptoms How to talk to people who are 'helpfully' trying to tell you how to cure yourself (when you know it's wrong!) Socialising with friends when you have fatigue Navigating conversations at large events (weddings, parties etc) How to talk to people who don't understand fatigue (or even believe in it) How to start exercising webinar.mp4 48 mins104 MB A copy of the slides I presented How to start exercising with fatigue.pdf 1.38 MB The Q&A digest This is a written capture of the Q&A discussion, held after my main presentation. I didn't record the Q&A in order to allow those who attended live to feel comfortable switching their cameras on and participating in the discussion. I hope you find this written summary helpful. How to start exercising when you have fatigue.pdf 147 KB
Red Teams - Using Red Teams to Ensure Excellence in Program Delivery With a vision to ensure successful and sustainable program delivery, learn how to build and manage effective Red Teams from a mesh of skill sets, including: Project Management, System Engineering, and Risk Management. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Red Teams - Using Red Teams to Ensure Excellence in Program Delivery With a vision to ensure successful and sustainable program delivery, learn how to build and manage effective Red Teams from a mesh of skill sets, including: Project Management, System Engineering, and Risk Management. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Establishing an Enterprise PMO Creating a PMO is difficult, but there are special approaches you can use to successfully establish a structure for project, program and portfolio management (PPM) at an enterprise level. This session provides frameworks and lessons learned that will guide you in creating an enterprise PPM function within your organization. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Establishing an Enterprise PMO Creating a PMO is difficult, but there are special approaches you can use to successfully establish a structure for project, program and portfolio management (PPM) at an enterprise level. This session provides frameworks and lessons learned that will guide you in creating an enterprise PPM function within your organization. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Making the Shift: Project Manager to Scrum Master Working within an Agile environment requires more than learning a framework or process. This scenario-driven presentation will address how we traditionally react to the organization and teams as a project manager, and the mental models and behaviors we need to adopt to successfully shift to agility. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Effective Hiring Interview Technique for Selecting Project Managers Do you ever get an uneasy feeling when you realize that you are not sure if the PM you just hired will really be successful? If you are like me, then you have been through this angst. You can reduce the risk of hiring the wrong PM for your organization by following these interview techniques. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.