516 Success courses in Belfast

Business Networking 1 Day Training in Belfast

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

Human Resource Management 1 Day Training in Belfast

Conflict Management 1 Day Training in Belfast

Time Management 1 Day Training in Belfast

Report Writing 1 Day Training in Belfast

Event Planning 1 Day Training in Belfast

Leadership and Management development, Leadership training, management training, Leadership development