20003 Step courses

Duration 4 Days 24 CPD hours This course is intended for A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out-of-the-box capabilities, codeless extensibility, application, and service integrations. Overview Install and configure the customer service app Identify common customer service scenarios Complete a case resolution process Analyze customer service data Automate case management record processing Create and use knowledge articles Create and use entitlements and service level agreements Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up time to dedicate where a greater impact can be made, directly with customers. Our team of globally recognized experts take students step by step, from creating cases, to interacting with customers, to resolving those cases. Once those cases are resolved, students will learn from data analysis the key details to help resolve similar cases faster or avoid new issues altogether. Customer Service Overview Lesson 1: Create case records Lesson 2: Related service apps Lesson 3: Analytics for service Lesson 4: AI for service Lesson 5: Configuring customer service Lesson 6: Module summary Case Management Lesson 1: Case management overview Lesson 2: Creating case records Lesson 3: Queue management Lesson 4: Case routing Lesson 5: Resolving cases Lesson 6: Module summary Service Level Agreements and Entitlements Lesson 1: SLA and entitlement overview Lesson 2: Create and manage entitlements Lesson 3: Create and manage S Knowledge Management Lesson 1: Knowledge management overview Lesson 2: Authoring and organizing Lesson 3: Use knowledge content Lesson 4: Manage knowledge content Lesson 5: Module summary Additional course details: Nexus Humans MB-230T01 Dynamics 365 for Customer Engagement for Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-230T01 Dynamics 365 for Customer Engagement for Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The perfect day for enthusiast detailers to learn. A course for car care enthusiasts who have a passion for keeping their cherished vehicles in peak cosmetic condition, and who want to further their knowledge of detailing. Organised as a small group day - this is ideal for those who want to learn more about detailing and caring for their own vehicles in a relaxed and subject-focused one-day session. Availability If no dates are showing as available in the calendar, you can sign up for updates to find out when new dates are released and new course developments. Enthusiast Detailing 101, Small Group day. The perfect course for car care enthusiasts who have a passion for keeping their cherished vehicles in peak cosmetic condition, and who want to further their knowledge of detailing. The course will guide the attendee through best practice processes of safe pressure & hand washing, decontamination, inspection, paint protection, mild paint correction, and discuss/apply the various protection options on offer. Course Details: • Assessment of vehicle exterior & interior inspection. • Cleaning, decontamination & preparatory work of the vehicle body: Washing processes, Pre-wash & snow foam, multi bucket methods, acids and alkalis, fallout removers and in-depth cleaning practices. • Cleaning, decontamination & preparatory work of alloy wheels. • Paintwork inspection using lighting techniques, depth gauges, and visual cues. Identifying areas of concern and how to address them. • Practical overview of machine polisher ranges and their usage including dual and forced action machines from Flex, Rupes, and budget brands. • Practical overview of various polishing compounds and pad combinations. • Paintwork and alloy wheel sealant protection options and application technique. • Glass cleansing and protection practical overview. • Detailing tips and tricks to give you the best results. You will have hands-on experience starting from the very beginning and working your way through all steps of a full enhancement detail, it will then be up to you to build on the knowledge you have gained by practicing on your own vehicle, with ongoing support. The course is run from our fully equipped studio in the heart of Gloucestershire, with easy access to the M4/M5, and under an hour and a half to the M25.   Course Length 1 Day (0930-1600) Group Size Up to 5 people Location UK Detailing Academy, 2 Purlieus Barn, Ewen, Cirencester, GL7 6BY Experience / Qualification Open to all Refreshments or Lunch Refreshments included

Master the art of dissecting Financial Statements, honing Budgeting skills, and navigating Financial Markets with finesse from this Accounting and Finance level 3 course. This comprehensive Accounting and Finance course equips you with the knowledge of the accountant's pivotal role. Take this Accounting and Finance course and elevate your career prospects and become a financial virtuoso with this immersive learning experience. Enroll now and take the first step towards a bright and prosperous future! Key Features of the Accounting and Finance Course CPD Certified Accounting and Finance Course Level 3 Diploma Free Certificate Developed by Accounting and Finance Specialist Accounting and Finance Course Curriculum This Accounting and Finance course equips you with the latest knowledge and information of Accounting and Finance. This Accounting and Finance course covers a range of topics, including: Module 01: Introduction To Accounting And Finance Module 02: The Role Of An Accountant Module 03: Accounting Process And Mechanics Module 04: Introduction To Financial Statements Module 05: Financial Statement Analysis Module 06: Budgeting And Budgetary Control Module 07: Financial Markets Module 08: Financial Risk Management Module 09: Investment Management Module 10: Auditing Learning Outcomes of Accounting and Finance Course After completing this Accounting and Finance course, you will be able to: Grasp the essentials of Accounting and Finance principles. Explore the multifaceted role and responsibilities of a professional accountant. Execute the accounting and finance process with precision and efficiency. Analyze and interpret intricate Financial Statements adeptly. Develop expert insights into Budgeting and its vital role in financial control. Navigate Financial Markets and master the intricacies of Risk Management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma in Accounting and Finance course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Accounting and Finance. Moreover, this course is ideal for: Aspiring accountants seeking in-depth financial expertise. Accounting and Finance professionals aiming to enhance their skill set. Individuals eyeing a career transition into accounting and finance. Graduates desiring specialised knowledge in accounting and finance. Business owners seeking a profound grasp of financial intricacies. Requirements There are no requirements needed to enrol into this Diploma in Accounting and Finance course. We welcome individuals from all backgrounds and levels of experience to enrol into this Diploma in Accounting and Finance course. Career path After finishing this Diploma in Accounting and Finance course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Accounting and Finance are: Financial Analyst Budget Analyst Risk Analyst Investment Analyst Financial Planner Auditor Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Master the art of dissecting Financial Statements, honing Budgeting skills, and navigating Financial Markets with finesse from this Accounting and Finance level 3 course. This comprehensive Accounting and Finance course equips you with the knowledge of the accountant's pivotal role. Take this Accounting and Finance course and elevate your career prospects and become a financial virtuoso with this immersive learning experience. Enroll now and take the first step towards a bright and prosperous future! Key Features of the Accounting and Finance Course CPD Certified Accounting and Finance Course Level 3 Diploma Free Certificate Developed by Accounting and Finance Specialist Accounting and Finance Course Curriculum This Accounting and Finance course equips you with the latest knowledge and information of Accounting and Finance. This Accounting and Finance course covers a range of topics, including: Module 01: Introduction To Accounting And Finance Module 02: The Role Of An Accountant Module 03: Accounting Process And Mechanics Module 04: Introduction To Financial Statements Module 05: Financial Statement Analysis Module 06: Budgeting And Budgetary Control Module 07: Financial Markets Module 08: Financial Risk Management Module 09: Investment Management Module 10: Auditing Learning Outcomes of Accounting and Finance Course After completing this Accounting and Finance course, you will be able to: Grasp the essentials of Accounting and Finance principles. Explore the multifaceted role and responsibilities of a professional accountant. Execute the accounting and finance process with precision and efficiency. Analyze and interpret intricate Financial Statements adeptly. Develop expert insights into Budgeting and its vital role in financial control. Navigate Financial Markets and master the intricacies of Risk Management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma in Accounting and Finance course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Accounting and Finance. Moreover, this course is ideal for: Aspiring accountants seeking in-depth financial expertise. Accounting and Finance professionals aiming to enhance their skill set. Individuals eyeing a career transition into accounting and finance. Graduates desiring specialised knowledge in accounting and finance. Business owners seeking a profound grasp of financial intricacies. Requirements There are no requirements needed to enrol into this Diploma in Accounting and Finance course. We welcome individuals from all backgrounds and levels of experience to enrol into this Diploma in Accounting and Finance course. Career path After finishing this Diploma in Accounting and Finance course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Accounting and Finance are: Financial Analyst Budget Analyst Risk Analyst Investment Analyst Financial Planner Auditor Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the realm of the quill, where creativity meets craftsmanship, there exists a journey awaiting those with a passion for the written word. Unveil the artistry of storytelling, crafting narratives that captivate minds and stir souls. Dive into the depths of character creation, where personas leap off the page and into the hearts of readers. Harness the power of dialogue, weaving conversations that resonate with authenticity and depth, breathing life into every interaction. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Step into the realm of the unknown, where mysteries unravel and thrillers unfold with every turn of phrase. Discover the magic of writing for the purest of audiences, unlocking the gates to a world of wonder for young readers. Traverse the poetic landscapes, painting with words that evoke emotions and paint vivid imagery. Venture into the realm of proposals, mastering the art of persuasion and precision in every pitch. Embrace the critical eye, honing your ability to evaluate and refine your work, preparing it for the grand stage of publication. Join us on this odyssey of words, where each module unlocks a new dimension of your literary prowess, guiding you towards mastery of the craft. Course Curriculum Module 01: Introduction to Creative Writing Module 02: The Evolution of Creative Writing Module 03: Crafting a Novel Module 04: Exploring Non-Fiction Writing Module 05: Developing Fictional Characters Module 06: Crafting Authentic Dialogue Module 07: Exploring Horror, Thrillers, and Mystery Writing Module 08: Writing for Young Audiences Module 09: Exploring Poetry Module 10: Mastering Proposal Writing Module 11: Enhancing Critical Thinking Skills Module 12: Navigating Business Writing Module 13: Diverse Writing Forms Module 14: Editing, Assessing, and Pursuing Publication Learning Outcomes: Craft compelling narratives employing diverse literary techniques. Develop intricate plots for novels with engaging character arcs. Produce polished non-fiction pieces showcasing research and analysis skills. Construct vivid and memorable fictional characters with depth and complexity. Create authentic dialogue that advances narrative and reveals character traits. Master techniques for crafting gripping horror, thriller, and mystery stories. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring writers seeking advanced skills in creative expression. Individuals passionate about exploring various writing genres and styles. Students aiming to refine their writing abilities for personal growth. Writers looking to expand their career opportunities in literary fields. Anyone interested in honing their craft under expert guidance. Career path Novelist Non-fiction Author Children's Book Writer Poet Proposal Writer Editor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

This course has been create to take your through the steps of complete a survey and report for a detailed room by room heat loss and heating design report.

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Course Overview Whether you are already a professional in the IT industry or aspire to be one, the more programming languages you will learn, the faster you will climb the career ladder. The PHP Tutorial for Absolute Beginners - PHP Course 2021 course is here to help you build your expertise in one more programming language and enrich your CV. In this PHP Tutorial for Absolute Beginners - PHP Course 2021 course, you will receive the essential knowledge and skills required for PHP coding. First, the course will introduce you to the core elements of PHP. Here, you will get the opportunity to introduce yourself to different operators. The highly informative modules will enhance your understanding of loops, arrays and functions. The course will equip you with the key skills to read and write PHP code. Join this PHP Tutorial for Absolute Beginners - PHP Course 2021 course today and prepare yourself to build a promising career in the relevant industry. Learning Outcomes Understand the course principles of PHP programming language Familiarize with the steps of installing PHP Learn about the basic syntax, variables, and constants Enrich your understanding of Arithmetic Operators, Assignment Operators and more Explore different functions of PHP code Who is this course for? This PHP Tutorial for Absolute Beginners - PHP Course 2021 course is for those interested in learning the PHP programming language for the very first step. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The PHP Tutorial for Absolute Beginners - PHP Course 2021 course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Programmer Unit 01: Introduction Introduction 00:07:00 Unit 02: Installation Installing Xampp 00:10:00 Installing Sublime 00:03:00 Unit 03: Basic Syntax and First Steps Basic Syntax 00:12:00 Echo 00:04:00 Print and Differences between Echo and Print 00:08:00 Variables 00:07:00 Constants 00:06:00 Comments 00:05:00 Single vs Double Quotes 00:04:00 Unit 04: Data Types Integers 00:05:00 Floats 00:01:00 Booleans 00:02:00 Strings 00:03:00 Nulls 00:02:00 Unit 05: Operators Arithmetical Operators 00:05:00 Assignment Operators 00:06:00 Comparison Operators 00:06:00 Increment and Decrement Operators 00:04:00 Unit 06: Statements If Elseif Else 00:09:00 Switch 00:06:00 Unit 07: Loops While 00:09:00 For 00:06:00 Unit 08: Arrays Arrays and Indexed Arrays 00:06:00 Associative Arrays 00:06:00 Multidimensional Arrays 00:08:00 Unit 09: Functions Functions 00:07:00 Functions with Arguments 00:06:00 Unit 10: Super Globals Intro to Super Globals 00:04:00 Post 00:11:00 Get 00:14:00 Sessions pt. 1 00:09:00 Sessions pt. 2 00:08:00 Unit 11: Date and Time Date 00:04:00 Time 00:09:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

What is included? Footwork Walking & Leading technique Taught by Female & Male native dance instructor Fully equipped dance studio Free car park (in the street) Name of the steps & routine taught in detail Access to a cloud platform with videos & music (only if you sign up for the course) A night out upon termination Playlist shared on Spotify or Apple Music Lots of fun, steps & routines every week Free Music on the Club App for Android & Apple Mobile phones Brain cognitive issues improvement techniques (Muscle memory) Beginners @ 8 PM Please book your course in advance by buying your first two tickets at @£11 each then if you loved it sign up for the 10 weeks course. Bachata lesson for couples & singles in Hammersmith, Chiswick & Barnes with Club Azucar – Latin dance taught by native instructor Ginu Nunez from Latin America  Bachata lesson for couples in London with Club Azucar is a real experience of dancing, we have been delivering private Bachata classes in Hammersmith, Chiswick & Barnes for almost 10 years now and we will be continuing in this fun business for group lessons, we keep the core structure of the Latin dance in a very organic and simple way. Benefits of the Bachata program: – Great dynamic low impact workout – coordination & focus – Easy, non-intimidating learning environment – Weight loss – Positive self-image – A sculpted body – Stress relief and social life interaction, What else are you looking for to get in great shape? T & C First class is not refundable & transferable The course has a beginning & end date All participants must sign up with their name & mobile # Once you purchase your course you must complete it within the time frame of the course duration We reserve the right of admission This course is for couples only and one female & male

Salsa lesson for couples & singles in Hammersmith, Chiswick & Barnes with Club Azucar – Latin Dance taught by native instructor Ginu Nunez from Colombia every Monday @ 7 (Beginners) & 8:00 PM (Intermediate & Adv) @ Rivercourt Methodist church, king st, W6 9JT nearest tube station Ravenscourt Park (1-minute walk)