Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Audiology: Audiology Are you willing to understand the emerging trends and technology being used in audiology? Our audiology course will provide every single detail of audiology with a broad overview. This audiology course covers the physics of sound, ear anatomy, and physiology. The training on audiology also covers diagnostic tools and techniques. You will discover the many kinds and causes of hearing loss in the audiology course. In our audiology course, we cover rehabilitation alternatives, paediatric audiology, balance, and vestibular diseases. Occupational audiology is explained in this audiology course. Upon completion of this course, you will be an expert in audiology and disorder handling. Enrol in our audiology course to learn about the ethical and professional aspects of individuals related to this industry. Learning outcome of audiology course The audiology course teaches: Overview of audiology. Ear anatomy, physiology, and physics of sound are parts of this audiology course. The audiology course also includes instruments and methods for diagnostics. Through the audiology course, you will learn the types and causes of hearing loss. Rehabilitation options, paediatric audiology, balance, and vestibular disorders are described in our audiology course. This audiology course explains how to deal with occupational audiology. After completing this audiology course, you will be an expert in audiology and disorder handling. Ethical and professional considerations are elaborated on in our audiology course. Audiology course teaches emerging trends and technologies. Special Offers of this Audiology: Audiology Course This Audiology: Audiology Course includes a FREE PDF Certificate. Lifetime access to this Audiology: Audiology Course Instant access to this Audiology: Audiology Course Get FREE Tutor Support to this Audiology: Audiology Course Audiology: Audiology Step into the world of Audiology and unlock your potential! Our comprehensive Audiology course is designed to equip you with the knowledge and skills needed to excel in this dynamic field. Dive deep into the fascinating realm of Audiology, where every sound tells a story waiting to be heard. Who is this course for? Audiology: Audiology This audiology will allow you to kickstart or take your career in the related sector to the next stage. Requirements Audiology: Audiology To enrol this Audiology: Audiology Course, students must fulfil the following requirements. To join in our Audiology: Audiology Course, you must have a strong command of the English language. To successfully complete our Audiology: Audiology Course, you must be vivacious and self driven. To complete our Audiology: Audiology Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Audiology: Audiology Course. Career path Audiology: Audiology If you are able to add audiology expertise to your CV, you will expand your chances for employment since many professions demand these talents.
Register on the Success in Dog Training Business today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Success in Dog Training Business course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Success in Dog Training Business course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Success in Dog Training Business course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content This Is What You'll Get From This Course This Is What You'll Get From This Course 00:03:00 Creating An Unforgettable Brand 3 Elements Your Brand Must Have 00:06:00 Your Personal Brand 00:10:00 Branding Errors 00:05:00 Your Branding Aim 00:02:00 Creating An Unforgettable Brand - Handout 00:07:00 Creating An Unforgettable Brand - Video Slides 00:31:00 How To Choose A Niche Or Target Market Finding The Right Niche Or Target Market For You 00:09:00 Why People Don't Niche And What They Miss Out On 00:06:00 How To Identify Your Niche Or Target Market 00:03:00 How To Choose A Niche - Handout & Workbook 00:04:00 How To Choose A Niche - Video Slides 00:13:00 How To Attract Your Niche or Target Market How To Avoid The Common Mistakes Often Made When Attracting Your Target Market 00:09:00 7 Ways To Find Out Your Potential Client's Pain Points 00:04:00 How To Create 'Benefit Statements' That Will Get People Wanting To Work With You 00:06:00 How To Find Your USP (Unique Selling Point) 00:03:00 How To Attract Your Target Market - Handout 00:08:00 How To Attract Your Target Market - Video Slides 00:35:00 How To Create Transformational Packages That Your Clients Will Love 3 Things To Do In Order To Get Paid Well And Stop Trading Time For Money 00:04:00 The Best Ways To Deliver Your Transformational Packages 00:06:00 How Much To Charge And Suggested Packages 00:09:00 Student Question Answered On Creating Transformational Packages 00:11:00 How To Create Transformational Packages - Handout & Workbook 00:06:00 How To Create Transformational Packages - Video Slides 00:19:00 Pricing, Payment Plans And Money Back Guarantees How To Select The Right Price 00:07:00 How To Plan Your Financial Goals 00:04:00 Payment Plans - Should You Use Them And If So What's The Best Way To Do So 00:03:00 The Magic Of Money Back Guarantees - What Most People Don't Realize 00:08:00 Pricing, Payment Plans And Money Back Guarantees - Handout 00:03:00 Pricing, Payment Plans And Money Back Guarantees - Video Slides 00:24:00 How To Sell With Integrity How To Sell Authentically 00:03:00 7 Steps To Closing A Sale With Integrity 00:09:00 Getting A Yes - Then What? 00:02:00 How To Track And Test What's Working And What's Not 00:03:00 How To Sell With Integrity - Handout 00:04:00 How To Sell With Integrity - Video Slides 00:22:00 Bonus Section **Bonus** How To Get A Great Testimonial 00:03:00 **Bonus* How To Create An 'Elevator Speech' For A Memorable 1st Impression 00:04:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
This PMI-RMP Certification Training will help you master the processes of risk management and the structured and objective approach to addressing uncertainty in projects. You will learn how to conduct risk planning, identification and analysis, and control both known and unknown risks in projects.
The English Mini Bundle is perfect for wordsmiths who enjoy the beauty of well-placed commas and confident conversation. From timeless literature to modern grammar rules, this bundle invites learners to explore English in both structure and style—with a side of stress management, just in case your semicolons get the better of you. This suite balances formal and functional English with communication finesse. Whether you're preparing to teach, write, or simply speak with more clarity, this bundle blends technical grammar with the art of storytelling and public presence—minus the awkward microphone moments. Learning Outcomes: Understand English grammar rules and sentence construction techniques. Analyse themes and structures in English literary texts. Gain foundational knowledge of teaching English as a foreign language. Explore public speaking methods and speech delivery techniques. Identify communication barriers and manage presentation-related stress. Build vocabulary and language comprehension confidently and fluently. Who is this Course For: Aspiring English teachers with a love for language mechanics. Public speakers aiming to improve stage presence and delivery. Grammar lovers keen to refine their writing accuracy. Literature fans who enjoy structured story analysis sessions. TEFL learners preparing to teach English theory abroad. Professionals looking to polish everyday written communication. Students seeking clarity in grammar and composition rules. Individuals keen to manage nerves during spoken communication. Career Path: TEFL Instructor – £28,000/year English Tutor – £26,500/year Content Writer – £30,000/year Speech Coach – £33,000/year Copy Editor – £29,500/year Literature Researcher – £27,000/year
Description Being a second language learner, do you want to be an expert in the German language? Are you interested to increase your fluency in this language to get much more opportunities in educational sectors, job markets, and office? If so, take a look at our well-designed German language learning course. Its precise contents help you to be better in using the German language in vivid ways. The Complete German Course - Beginner course deals with the basic German language, grammar, vocabulary, and use of German tense. The outlines of the course incorporate a different form of the pronoun, and effective words so that you can use these properly to improve your communicational and conversational skills. It introduces you to the key use of the verb, and greeting sentences. The purpose of the course is to enrich your fluency so that you can respond in asking a question of your surrounded people. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete German Course - Beginner is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete German Course - Beginner is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 1 Learn German - Find out all about this course in less than two min 00:02:00 Learn German - The Alphabet 00:14:00 Learn German - Pronouncing certain combinations of letters 00:09:00 Learn German - Introduce yourself and others 00:07:00 Learn German - Greet someone - say good-bye to someone 00:09:00 Learn German - The Gender - the Articles 00:08:00 Learn German - Where do you come from- 00:07:00 Learn German - What languages do you speak- 00:06:00 Learn German - The numbers until 20 00:11:00 Learn German - The numbers until 100 00:08:00 Module 2 The personal pronouns and conjugation of the verbs 'to be' and 't 00:11:00 Learn German - The conjugation in the present part 1 00:10:00 Learn German - The conjugation in the present part 2 00:18:00 Learn German - The conjugation in the present part 3 00:15:00 Learn German - Recap dictation 00:22:00 Learn German - The possessive pronoun 00:19:00 Learn German - The Family 00:16:00 Learn German - More detailed information about the person- pers 00:17:00 Learn German - The food-Going shopping 00:20:00 Learn German - The price- How much does it cost- 00:12:00 Module 3 Learn German - The question words with W-The Yes- No questions 00:16:00 Learn German - The times of the day-The days of the week 00:15:00 Learn German - The daily routine 00:23:00 Learn German - The apartment 00:19:00 Learn German - The real estate announce 00:21:00 Learn German - The furniture- The interior equipment 00:18:00 Learn German - The plural 00:18:00 Learn German - The gender-the grammatical gender 00:18:00 Learn German - Country information 00:19:00 Learn German - The negation with 'nicht' and 'kein' 00:17:00 Module 4 Learn German - Separable and non-separable verbs 00:20:00 Learn German - The colors 00:12:00 Learn German - Hobbies 00:17:00 Learn German - Let's cook 00:17:00 Learn German - Repeat Dictation 00:17:00 Learn German - Test 00:14:00 Learn German - Test - Part 2 00:19:00 Learn German - The syntax 00:18:00 Learn German - Introduction to the cases 00:02:00 Learn German - The Perfect 00:20:00 Module 5 Learn German - The Participle II 00:17:00 Learn German - Exercises for Participle II and Perfect 00:19:00 Learn German - Occupations and work environment 00:24:00 Learn German - Understanding a job advertisement 00:19:00 Learn German - Introduction to the prepositions 00:13:00 Learn German - When traveling 00:20:00 Learn German - Fill out a form 00:25:00 Learn German - The body parts 00:21:00 Learn German - Health and sickness 00:18:00 Learn German - At the doctor's 00:22:00 Module 6 Learn German - The comparative 00:20:00 Learn German - The superlative 00:18:00 Learn German - What is a healthy diet 00:20:00 Learn German - To be in a city 00:20:00 Learn German - Local prepositions 00:15:00 Learn German - The polite speech-The subjunctive 2 00:21:00 Learn German - The clothing 00:27:00 Learn German - The ordinal numbers 00:17:00 Learn German - Important holidays in Germany 00:20:00 Learn German - The big Germany quiz 00:21:00 Course Certification Order your Certificate 00:00:00
2-hour CPD certified introductory e-learning course focusing on the lived experience, communication and collaboration of working with families of children who have Special Educational Needs and Disabilities.
The Complete IELTS Speaking Online Course provides comprehensive training to enhance speaking skills and achieve high scores in the IELTS speaking test. The course covers four essential ingredients for success, including fluency and coherence, lexical resource, grammatical range and accuracy, and pronunciation. Learners will also receive detailed guidance on how to think fast, extend their answers, and effectively respond to different sections of the speaking test. Learning Outcomes: Understand the fundamentals of the IELTS speaking test and the structure of the course. Develop fluency and coherence in speech to communicate effectively during the test. Acquire a wide range of lexical resources, including useful phrases, idioms, and topic-related vocabulary. Master grammatical concepts such as tenses, articles, passive voice, and conditional sentences. Improve pronunciation and differentiate between challenging sounds and syllables. Enhance sentence stress, intonation, and speed to convey information confidently. Learn strategies to quickly think and extend answers during different parts of the speaking test. Familiarize with the interview (Part 1), 'The Long Turn' (Part 2), and discussion (Part 3) sections of the test. Receive live examples of Band 8.5 and Band 9 performance in speaking tests for better understanding. Practice with model answers and live examples to apply learned techniques effectively. Develop a structured and effective approach to tackle the IELTS speaking test with confidence. Gain valuable tips and tricks to avoid common mistakes and improve overall speaking performance in the IELTS test. Why buy this Complete IELTS Speaking - Online Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Complete IELTS Speaking - Online Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Complete IELTS Speaking - Online Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Complete IELTS Speaking - Online Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete IELTS Speaking - Online Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Complete IELTS Speaking - Online Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Unit 01: Introduction Welcome Abroad 00:21:00 Fundamentals of IELTS Speaking 00:21:00 How to Get a High Score 00:15:00 How This Course is Structured 00:04:00 Unit 02: Ingredients First Ingredient: Fluently and Coherence 00:29:00 Second Ingredient : Lexical Resource (Basics) 00:07:00 Lexical Resource - Useful Phrases 00:13:00 Lexical Resource - Paraphrasing 00:11:00 Lexical Resource - Topic Related Vocabulary 00:12:00 Lexical Resource - Idioms 00:09:00 Third Ingredient: Grammatical Range and Accuracy (Basics) 00:04:00 Grammar - Tenses 00:22:00 Grammar - Articles and Agreement 00:09:00 Grammar - Active vs. Passive Voice 00:07:00 Grammar - Simple and Compound Sentences 00:15:00 Grammar - Complex Sentences 00:09:00 Grammar - Correlative Conjunctions 00:09:00 Grammar - Relative Clauses 00:11:00 Grammar - Conditional Sentences 00:11:00 Grammar - Combining Elements 00:06:00 Fourth Ingredient: Pronunciation (Basics) 00:10:00 Pronunciation - /th/(θ) vs. /th/(ð) 00:14:00 Pronunciation - /t/ vs. /d/ 00:17:00 Pronunciation - /r/ vs. /l/ 00:13:00 Pronunciation - /i/ vs. /Ä/ 00:10:00 Pronunciation - /v/ vs. /w/ 00:16:00 Pronunciation - /p/ vs. /b/ 00:15:00 Pronunciation - /s/ vs. /z/ vs. /sh/ 00:19:00 Pronunciation - /j/ vs. /zh/ 00:11:00 Pronunciation - /Å/ vs. /o/ vs. /É/ 00:20:00 Pronunciation - Diphthongs & Silent Letters 00:11:00 Pronunciation - Syllables 00:34:00 Pronunciation - Sentence Stress 00:08:00 Pronunciation - Intonation 00:29:00 Pronunciation - 45 Commonly Mispronounced Words 00:34:00 Pronunciation - Speed 00:03:00 Unit 03: The Recipe How to Think Fast 00:14:00 How to Extend Your Answers and Avoid Bad Starts 00:24:00 The Basics of Speaking Part 1 (Interview) 00:14:00 How to Answer Questions in Part 1 00:30:00 Live Example: Part 1 (Band 8.5) 00:05:00 The Basics of Speaking Part 2 ('The Long Turn') 00:09:00 How to Answer Part 2 (Method #1) 00:20:00 How to Answer Part 2 (Method #2) 00:21:00 The Basics of Speaking Part 3 (Discussion) 00:08:00 How to Answer Questions in Part 3 00:34:00 Live Example: Part 3 (Band 9) 00:06:00 Unit 04: Cooking -Putting It All Together Cooking- The Right Approach 00:12:00 Practice Test 1 (Band 9 Model Answer) 00:14:00 Practice Test 2 (Band 9 Model Answer) 00:13:00 Live Example: Full Speaking Test (Band 7) 00:14:00 Live Example: Full Speaking Test (Band 8.5) 00:12:00 Live Example: Full Speaking Test (Band 8.5) 00:15:00 Live Example: Full Speaking Test (Band 9) 00:13:00 Assignment Assignment - Complete IELTS Speaking - Online Course 00:00:00