1649 Speaking courses

The human brain is wired for stories. We learn and remember best when information is presented in a narrative form. That's why this Account Management Diploma Bundle is designed to be more than just a collection of courses. It's a journey that will take you from the basics of account management to the advanced skills you need to succeed in this exciting field. The Account Management Diploma Bundle is a comprehensive collection of premium courses designed to give you the skills and knowledge you need to succeed in a career in account management. This bundle includes courses on key account management, leadership and management, business law, office skills, marketing fundamentals, business branding, customer relationship management, time management, dealing with difficult people, cross-cultural awareness, assertiveness and self-confidence development, business writing, and Microsoft Office Essentials. Furthermore, to help you showcase your expertise in Account Management, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. Learning outcomes: Develop the skills and knowledge to build and maintain strong customer relationships Learn how to develop and implement effective account management strategies Gain an understanding of business law and how it applies to account management Develop your office skills and learn how to use Microsoft Office effectively Learn the fundamentals of marketing and branding Develop your cross-cultural awareness and assertiveness skills Improve your public speaking and presentation skills Learn how to write effective business documents This Account Management Bundle Consists of the following Premium courses: Course 01: Key Account Management Course Course 02: Leadership & Management Diploma Course 03: Business Law Course 04: Office Skills Course 05: Marketing Fundamentals Course 06: Business Branding Course 07: Customer Relationship Management Course 08: Time Management Training Course 09: Dealing with Difficult People Training Course Course 10: Cross-Cultural Awareness Training Course 11: Assertiveness and Self Confidence Development Course 12: Business Writing Course 13: Level 2 Microsoft Office Essentials Course 14: Public Speaking and Presentation Skill Course Enroll in the Account Management Diploma Bundle today and take the first step towards a successful career in account management! The Account Management Diploma Bundle is a comprehensive course that will give you the skills and knowledge you need to succeed in the field of account management. The bundle includes 14 premium courses that cover all aspects of account management, from key account management to leadership and management to business law. You will learn how to build and nurture strong client relationships, develop and implement effective account management strategies, and lead and manage high-performing teams. You will also learn how to negotiate effectively, close deals, and manage your time and workload effectively. The Account Management Diploma Bundle is designed for both new and experienced account managers. It is also ideal for anyone who wants to learn more about account management and the skills required to be successful in this field. The Curriculum of Account Management Bundle Course 01: Key Account Management Course Module 1: Introduction to Key Account Management Module 2: Purpose of Key Account Management Module 3: Understanding Key Accounts Module 4: Elements of Key Account Management Module 5: What Makes a Good Key Account Manager Module 6: Building and Delivering Value to Key Accounts Module 7: Key Account Planning Module 8: Business Customer Marketing and Development Module 9: Developing Key Relationships Module 10: The Importance of Record Keeping for Key Account Management Module 11: Internal KAM Aspects Module 12: The Value Proposition =========>>>>> And 13 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and international students have to pay £9.99. Enroll in this Bundle today and take your career to the next level! CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who is interested in a career in account management Account managers who want to advance their careers Business professionals who want to develop their account management skills Anyone who wants to learn more about the principles and practices of account management Requirements Our Account Management course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors: Account Manager: £35,000-£45,000 Key Account Manager: £45,000-£60,000 Account Executive: £40,000-£50,000 Customer Success Manager: £40,000-£50,000 Business Development Manager: £50,000-£60,000 Sales Manager: £60,000-£70,000 Certificates Certificate of Completion (Hard Copy) Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Key Account Management Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of Completion (PDF) Digital certificate - Included You will get the PDF Certificate for the title course (Key Account Management Course) absolutely Free!

Course Description: Prepare for your PCO (Private Hire Driver) licence application with our comprehensive B1 English and Safety, Equality, and Regulatory Understanding (SERU) training. This course is essential for meeting the English language and regulatory requirements of Transport for London (TfL). Module Covered: Our training covers the following modules: Writing Reading Listening Speaking TfL Requirements: Transport for London mandates that all new PCO licence applicants and existing drivers renewing their licence must demonstrate B1 English language proficiency. Additionally, candidates must understand safety, equality, and regulatory matters (SERU). Training Details: Fees: Our special price is £150, covering all costs with no hidden charges. Secure your spot with a £50 deposit, and pay the remaining £100 on the training day. Duration: We offer weekday and weekend training sessions across Greater London. The training typically spans one day, with additional sessions available upon request. Group discounts are available, and you can choose your preferred dates. How to Book: Book your course conveniently through various methods: Online: Use PayPal, debit/credit card Offline: Invoice, bank transfer Contact us: Call our dedicated team or visit our office for assistance. Booking confirmation will be promptly emailed to you. Assistance Available: For any queries or assistance, don't hesitate to contact our friendly staff via phone or email. We're here to support you throughout your training journey. Contact us today for guidance and assistance.

Step into the rewarding realm of education with our 'Enhancing Adult Literacy and Numeracy Skills' course. This program is a beacon for those passionate about adult education, offering a comprehensive guide to understanding and teaching essential literacy and numeracy skills. The course sets off with an overview of adult literacy and numeracy, providing a solid foundation for educators and learners alike. You will explore the unique aspects of adult learning, uncovering strategies to effectively teach reading, writing, speaking, and listening. This course isn't just about imparting knowledge; it's about unlocking the potential in every adult learner, equipping you with the tools to transform lives through education. Journey through the curriculum to grasp the nuances of planning and assessment in literacy education. You'll delve into teaching numeracy, including percentages, statistical functions, and probabilities, ensuring a well-rounded approach to adult education. The course also incorporates the use of technology in learning, a crucial element in modern education. Later modules address learning difficulties, inclusive teaching practices, and the latest policies and practices in adult education. By the conclusion of this course, you'll possess not only a deeper understanding of adult literacy and numeracy but also the practical skills to make a significant impact in the field of adult education. Learning Outcomes Understand the fundamentals of adult literacy and numeracy. Explore various adult learning theories and teaching methodologies. Develop skills in planning and assessing literacy programs. Gain proficiency in teaching numeracy, including advanced concepts. Learn to integrate technology and inclusive practices in adult education. Why choose this Enhancing Adult Literacy and Numeracy Skills course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Enhancing Adult Literacy and Numeracy Skills course for? Educators and trainers specializing in adult education. Volunteers working in adult literacy and numeracy programs. Career changers interested in the field of adult education. Community leaders aiming to improve local educational initiatives. Educational policymakers and curriculum developers. Career path Adult Literacy Teacher: £25,000 - £40,000 Numeracy Educator: £24,000 - £39,000 Educational Program Coordinator: £27,000 - £45,000 Community Education Officer: £26,000 - £42,000 Education Policy Advisor: £30,000 - £50,000 Curriculum Developer: £28,000 - £47,000 Prerequisites This Enhancing Adult Literacy and Numeracy Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Enhancing Adult Literacy and Numeracy Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Overview of Adult Literacy and Numeracy Overview of Adult Literacy and Numeracy 00:18:00 Module 02: Understanding Adult Learning Theories Understanding Adult Learning Theories 00:16:00 Module 03: Teaching and Learning Literacy Teaching and Learning Literacy 00:16:00 Module 04: Teaching and Learning Literacy Writing, Speaking and Listening Teaching and Learning Literacy Writing, Speaking and Listening 00:10:00 Module 05: Planning and Assessment Literacy Planning and Assessment Literacy 00:13:00 Module 06: Learning Numeracy Learning Numeracy 00:18:00 Module 07: Learning Numeracy Percentage, Statistical Functions and Probabilities Learning Numeracy Percentage, Statistical Functions and Probabilities 00:15:00 Module 08: Teaching Numeracy Teaching Numeracy 00:16:00 Module 09: Technology in Learning Technology in Learning 00:13:00 Module 10: Adult Learning Difficulties Adult Learning Difficulties 00:16:00 Module 11: Inclusive Learning Inclusive Learning 00:17:00 Module 12: Policy and Practice Policy and Practice 00:12:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Have you ever wondered about life in a castle, the impact of medieval battles, or the treasures buried beneath our feet? Medieval history continues to captivate the imagination and interest of many in the UK, as evidenced by the nearly 15% increase in museum visits to medieval collections over the past decade. This comprehensive Medieval History bundle offers a fascinating exploration of this period, equipping you with a range of valuable skills! This course bundle will equip you with a deep understanding of medieval history, from the fall of the Roman Empire to the rise of the Renaissance. You'll learn about military history, exploring the tactics and strategies of medieval warfare. You'll also gain insights into medieval society, culture, and art through courses on archaeology, arts management, and gemology. With a single payment, you will gain access to Medieval History course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Medieval History Bundle Package includes: Course 01: Diploma in Medieval History at QLS Level 5 10 Additional CPDQS Accredited Premium Courses - Course 01: Military History Course 02: Archaeology Course 03: Arts Management Course 04: Gemology Course 05: Egyptology Course 06: Politics Course 07: Media and Public Relations Diploma Course 08: Touch Typing Masterclass Course 09: Report Writing Course 10: Effective Methods of Public Speaking and Presentation Skill Whether you're a history buff or seeking to enhance your professional skillset, this bundle provides a unique opportunity to learn from experts and unlock the secrets of the medieval world. Enrol now! Learning Outcomes of Medieval History Analyze key events and developments of the Medieval Era. Explore the social, political, and economic structures of medieval society. Examine the role of warfare and military strategy in the Middle Ages. Uncover the fascinating world of medieval art, architecture, and culture. Develop critical thinking skills to evaluate historical evidence. Enhance your communication skills through report writing and public speaking. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Medieval History Get a free student ID card with Medieval History Training program (£10 postal charge will be applicable for international delivery) The Medieval History is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Medieval History course materials The Medieval History comes with 24/7 tutor support Start your learning journey straight away with this Medieval History bundle and take a step toward a brighter future! *** Course Curriculum: *** Main Course: Diploma in Medieval History at QLS Level 5 Module 01: Timeline of the Middle Ages Module 02: The Kings and the Vikings Module 03: Byzantine Empire: Survival, Revival and Collapse Module 04: The Christian World Module 05: Heresy to Christianity Module 06: The Islamic World Module 07: Medieval Life and Means of Living Module 08: Women in the Medieval Era Module 09: Literature Module 10: Art and Architecture Module 11: Magic and Science Module 12: Military and Warfare Module 13: The Emergence of State Power Module 14: Medieval Calamities: The Great Famine and the Black Death Course 01: Military History Module 1: Introduction To Military History Module 2: Theories Of Warfare Module 3: Military Weaponry And Aviation Module 4: Naval Warfare Module 5: Ground Warfare And Military Technology Module 6: The World Wars Module 7: The British Military History Module 8: Leadership And Command In War Course 02: Archaeology Module 01: Introduction To Archaeology Module 02: Different Types Of Archaeology Module 03: Archaeological Time Period Module 04: Archaeological Site Surveying And Features Module 05: Pre-Excavation Research: Dimensions Of Excavation And Safety Measures Module 06: Methods Of Excavation Module 07: The Process Of Excavation And Documentation Module 08: Post-Excavation Analysis Module 09: Understanding Dating In Archaeology Module 10: Archaeological Interpretation Module 11: Conservation: Protecting The World's Heritage =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Wish to gain a better understanding of relevant topics. Already working in this field and want to learn more about the topics. Is a student pursuing a relevant field of study? Requirements The Medieval History Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Entry-level Auctioneer (£20,000 to £24,000 per annum). Creative or Technical Writer (£22k to £49k annually), Collections Manager( £31,116 per annum) Teacher (entry level starts at around £31,570 per year). Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Medieval History at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

The Phonics Masterclass course offers a comprehensive exploration of phonics education, equipping participants with the skills needed to effectively teach phonics to learners. Covering fundamental concepts and methodologies, participants delve into teaching phonics through approaches like Jolly Phonics, while also addressing challenges such as dyslexia and learning difficulties. The course emphasizes involving parents, enhancing phonological awareness, and systematic assessment. Additionally, it offers insights into meeting individual needs, teaching higher levels of phonics, and adapting phonics for deaf children. Learning Outcomes: Develop a foundational understanding of phonics education and its importance. Gain proficiency in teaching phonics and utilizing effective instructional methods. Learn the principles and techniques of Jolly Phonics for engaging phonics learning. Understand dyslexia and learning difficulties and explore cognitive approaches to address them. Equip parents and carers with strategies to support phonics learning at home. Enhance speaking skills and phonological awareness in learners. Learn systematic assessment methods and effective record-keeping. Adapt teaching to meet individual learning needs and provide personalized support. Why buy this Phonics Masterclass?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Phonics Masterclass you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Phonics Masterclass course is ideal for Aspiring teachers looking to specialize in phonics education. Educators seeking to enhance their phonics teaching techniques. Parents and caregivers interested in supporting phonics learning at home. Speech therapists and learning support assistants focusing on language development. Prerequisites This Phonics Masterclass was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Phonics Teacher - Average Salary: £25,000 - £35,000 per year. Early Years Educator - Average Salary: £20,000 - £25,000 per year. Learning Support Assistant - Average Salary: £16,000 - £22,000 per year. Special Educational Needs (SEN) Teacher - Average Salary: £30,000 - £40,000 per year. Speech Therapist - Average Salary: £25,000 - £35,000 per year. Course Curriculum Module 1: Introduction to Phonics Education Module 01: Introduction to Phonics Education 00:14:00 Module 2: Teaching Phonics Module 02: Teaching Phonics 00:22:00 Module 3: Jolly Phonics Module 03: Jolly Phonics 00:20:00 Module 4: Dyslexia and Learning Difficulties Module 04: Dyslexia and Learning Difficulties 00:18:00 Module 5: Cognitive Approaches in Dyslexia Module 05: Cognitive Approaches in Dyslexia 00:16:00 Module 6: Involving Parents and Carers Module 06: Involving Parents and Carers 00:18:00 Module 7: Speaking and Phonological Awareness Module 07: Speaking and Phonological Awareness 00:27:00 Module 8: Systematic Assessment and Record Keeping Module 08: Systematic Assessment and Record Keeping 00:27:00 Module 9: Meeting Individual Needs Module 09: Meeting Individual Needs 00:32:00 Module 10: Cognitive Approaches in Dyslexia Module 10: Cognitive Approaches in Dyslexia 00:25:00 Module 11: Phonics for Deaf Children Module 11: Phonics for Deaf Children 00:22:00 Module 12: Teaching Higher Level of Phonics Module 12: Teaching Higher Level of Phonics 00:26:00 Mock Exam Mock Exam - Phonics Masterclass 00:20:00 Final Exam Final Exam - Phonics Masterclass 00:20:00

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Overview   With the ever-increasing demand for Phonics in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Phonics may be.   Learning about Phonics or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Phonics. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Phonics is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Online Phonics Teaching Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Online Phonics Teaching Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Online Phonics Teaching Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Phonics, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Phonics, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Phonics, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Online Phonics Teaching Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 01 Introduction Introduction 00:00 Module 02 Role of Early Phonics Teaching Role of Early Phonics Teaching 00:00 Module 03 Career as Phonics Teacher Career as Phonics Teacher 00:00 Module 04 Jolly Phonics Jolly Phonics 00:00 Module 05 Involving Parents and Carers Involving Parents and Carers 00:00 Module 06 Speaking and Phonological Awareness Speaking and Phonological Awareness 00:00 Module 07 Meeting Individual Needs Meeting Individual Needs 00:00

The world is comprised of many different people, with many different cultures, who speak many different languages. Even though English is considered the staple international language, not everyone understands or speaks in English. That is why there is a huge need for people in the world to help others learn this language in order to eliminate the language barrier we have. You could be one of these people with the help of this Teaching English as Foreign Language (TEFL) course. This is a very elaborate course but helps you to become the perfect English teacher to those who don't know it so well. It starts with helping you to teach in different situations - as per needs and constraints - and work with many different approaches for different students. Following that there are specific chapters dedicated to help you teach speaking, listening, reading, writing and grammar in English. You will also learn about creating lesson plans and testing as well. The course is filled with exercises and examples to help you in your way to become a great English as a foreign language teacher. Course Highlights Teaching English as Foreign Language (TEFL) is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Teaching English as Foreign Language (TEFL) into 23 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours, 58 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Teaching English as Foreign Language (TEFL) Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Teaching English as Foreign Language (TEFL) is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Teaching English as Foreign Language (TEFL) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Teaching English as Foreign Language (TEFL) - Updated Version Introduction to English Language Teaching and Learning 00:10:00 Linguistics 00:33:00 English Pronunciation 00:10:00 Teaching Grammar and Vocabulary 00:11:00 Language Teaching Methodologies 00:12:00 Teaching Receptive Skills: Reading 00:07:00 Teaching Productive Skills: Writing 00:06:00 Teaching Receptive Skills: Listening 00:07:00 Teaching Productive Skills: Speaking 00:08:00 Lesson Planning 00:10:00 Use of Games and Activities 00:07:00 Technology in Second Language Teaching Learning 00:12:00 Classroom Management and Student Motivation 00:16:00 Teaching English: Situational Approach 00:10:00 Professional Development and Employment 00:09:00 Teaching English as Foreign Language (TEFL) - Old Version Teaching in Different Situations: Needs and Constraints 00:30:00 Working With a Variety of Approaches 01:00:00 Teaching Speaking 01:00:00 Teaching Listening 01:00:00 Teaching Reading 01:00:00 Teaching Writing 01:00:00 Teaching Grammar 01:00:00 Lesson Planning and Testing 01:00:00 Mock Exam Mock Exam- Teaching English as Foreign Language (TEFL) 00:20:00 Final Exam Final Exam- Teaching English as Foreign Language (TEFL) 00:20:00

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.