1649 Speaking courses

Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included

IELTS English Course, Face to face in Brighton and Hove. B2-C1 level.

In the digital age, the art of presenting is more valuable than ever. 'Present Like A Professional' is a meticulously curated course that delves into the nuances of successful presentations, ensuring that your audience remains engaged and impressed. Beginning with an introductory understanding, the course takes you through the intricate stages of pre-event preparations, launching your talk, maintaining a robust structure, and concluding with a lasting impact. Not stopping there, we also guide you through the smart usage of visual aids, ensuring your presentations are both compelling and informative. Learning Outcomes Gain insights into the significance and objective of professional presentations. Master the techniques to prepare effectively before any speaking event. Develop the expertise to initiate and conclude your presentations with impact. Understand and apply a strong structure to maintain audience engagement. Acquire the knowledge of integrating visual aids to enhance your talk's effectiveness. Why buy this Present Like A Professional course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Present Like A Professional there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Present Like A Professional course for? Individuals aiming to enhance their public speaking skills. Team leaders wanting to convey ideas with clarity and conviction. Educators desiring to make their lectures more engaging. Entrepreneurs looking to pitch their concepts convincingly. Any professional aiming to make a mark in meetings and seminars. Prerequisites This Present Like A Professional does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Present Like A Professional was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Public Speaking Coach: Average salary: £40,000 - £60,000 Corporate Trainer: Average salary: £30,000 - £50,000 Keynote Speaker: Average salary: £45,000 - £80,000 Lecturer: Average salary: £35,000 - £55,000 Business Consultant: Average salary: £50,000 - £90,000 Meeting and Event Planner: Average salary: £25,000 - £45,000 Course Curriculum Section 01: INTRODUCTION, OVERVIEW AND RATIONALE OF THE COURSE Introduction 00:03:00 The fear is REAL 00:03:00 Guilty as charged - the problem laid bare! 00:04:00 What it's NOT (No patronizing!) 00:02:00 Section 02: BEFORE THE EVENT The first question to ask 00:03:00 Be easy to deal with 00:05:00 A little research goes a long way 00:03:00 'Time your words to fill two thirds' 00:04:00 Make your presence known 00:04:00 Section 03: HOW TO START YOUR TALK PUNCH your audience! 00:06:00 By the end of this talk 00:03:00 Section 04: A BIT ABOUT STRUCTURE Tell them what you're going to tell them 00:03:00 Now do the telling 00:06:00 Section 05: HOW TO FINISH YOUR TALK No 'fizzling out' 00:04:00 Questions, Answers - and examples of endings. 00:06:00 Section 06: VISUAL AIDS Visual aids 00:06:00 Section 07: And Finally... Final tips and hints 00:04:00 Thank you - and a bonus 00:01:00 Assignment Assignment - Present Like A Professional 00:00:00

Are you interested in learning Portuguese, or exhausted due to having too many options in online, and not sure which one to pick? Have a look at our highest selling Beginners Portuguese Course and explore the best online Portuguese language lessons. This course is designed to provide a wide variety of class, support and resources to boost your Portuguese skills in a very little time. You'll learn vocabulary along with grammar through very practical themes and learn how to form sentences with the help of phrase, and expressions. This course also provides you with an effective way to learn grammar, following with the grammatical rules. To sum up, this comprehensive course reveals the secret to being successful in learning the Portuguese language. What Will I Learn? Learn Portuguese in simple, bite sized chunks. Perfect for the complete beginner with no Portuguese knowledge. Be more than just an average tourist when travelling to Portuguese speaking countries. Speak from the very first lesson. Build your own sentences without memorisation. Complete lessons in 3 minute chunks - perfect for the busy learner. Learn words and phrases that you can use immediately. Requirements You don't need to know any Portuguese to succeed with 3 Minute Portuguese. Who is the target audience? You really want to learn to speak Portuguese in a very simple and very quick way. You are going to spend a holiday/vacation in Portugal or another Portuguese speaking country. You have failed to learn Portuguese in the past but really want to give it one more go. You have no experience with Portuguese but you would like to learn fast. You have always wanted to learn a new language but you are very busy and can never find the time. Lesson 1 Lesson 1a FREE 00:03:00 Lesson 1b 00:03:00 Lesson 1c 00:04:00 Lesson 2 Lesson 2a 00:04:00 Lesson 2b 00:03:00 Lesson 2c 00:05:00 Lesson 2d 00:05:00 Lesson 2e 00:01:00 Lesson 3 Lesson 3a 00:04:00 Lesson 3b 00:03:00 Lesson 3c 00:04:00 Lesson 3d 00:04:00 Lesson 3e 00:03:00 Lesson 3f 00:03:00 Lesson 4 Lesson 4a 00:03:00 Lesson 4b 00:03:00 Lesson 4c 00:03:00 Lesson 4d 00:03:00 Lesson 4e 00:03:00 Course Certification

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Transform your communication skills with our Complete Communication Skills Master Class for Life. Learn to speak confidently, tell compelling stories, and influence others. Elevate your communication skills to new heights and unlock a world of opportunities. Effective communication skills are essential in today's fast-paced and highly competitive job market. According to a recent study, 90% of UK employers believe that communication skills are more important than ever before. In fact, communication skills are now the most in-demand soft skill in the UK job market. Learning Outcomes: Develop effective communication skills for all situations Master the art of storytelling and become a captivating speaker Use body language to enhance your message and build rapport Learn how to talk to anyone, from colleagues to job interviewers Become an influencer and learn to persuade others Conquer your fear of public speaking and deliver engaging presentations The Complete Communication Skills Master Class for Life is an essential course for anyone looking to improve their communication skills. This comprehensive course covers seven modules, from effective communication to public speaking. You'll learn to communicate with confidence, build rapport through body language, and tell compelling stories that engage your audience. You'll also learn the art of persuasion and how to become an influencer in your personal and professional life. This course is for anyone who wants to improve their communication skills, whether you're a student, a professional, or just looking to enhance your personal life. By the end of the course, you'll have the skills you need to communicate effectively in any situation. Enrol in our Complete Communication Skills Master Class for Life today and take the first step towards unlocking a world of opportunities in the recruitment industry. Don't wait - join now and start transforming your communication skills today. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students who want to improve their academic writing skills Researchers who need to write and publish research papers Professionals who need to produce reports or white papers Anyone who wants to learn how to write a research paper Career path Recruitment Consultant (£20,000 - £45,000) Sales Executive (£18,000 - £35,000) Human Resources Manager (£35,000 - £70,000) Marketing Manager (£25,000 - £60,000) Public Relations Specialist (£20,000 - £50,000) Executive Assistant (£20,000 - £40,000)

If you are tired of the stumbling blocks in pronunciation, want to perfect your English, or need a little refresher, this course is for you. Our British English expert will take you through several techniques which will be incredibly useful in perfecting your English pronunciation. We'll work through lots of different practice exercises together to develop your confidence, and discover some common misconceptions along the way. This comprehensive course is suitable for beginners through to advanced English speakers and designed to harness your English pronunciation so that you can become a confident speaker. After this course, you will have improved your English pronunciation, you'll be speaking naturally and freely, and you will have gained the skills you need to communicate effectively.  So let's begin!

Overview   One of the highest in-demand topics in the world right now is Teaching English as Foreign Language (TEFL). People with a strong grasp of this topic are valued in the workplace and beyond. From small businesses to large corporations, the TEFL skills are needed everywhere. Keeping that in mind, this online training is designed to make you successful by presenting you with this skill. Follow your dreams with this wonderful learning opportunity.   Whether you are brand new to the world of TEFL, or you have training and knowledge of the subject to some extent and looking to improve your skills, this course can truly help you. By the time you finish the Teaching English as Foreign Language (TEFL) course, you will have a sound grasp of TEFL.   You can take the course at your own pace, as there is no time limit or deadlines to complete the courses. You will have access to the course for your lifetime. You can also access the course from any device, including tablets, computers, and mobiles, as long as you have access to the internet.   The lessons in this course are prepared in a bite-sized manner. It makes the course very convenient for you to stop and start whenever you want. This method helps you to study whether you have some time on your hands or you have less than 10-15 minutes.   The course is for you if you are: Currently working in the field of TEFL An aspiring professional of this field, An enthusiast of the subject, Just want to develop a skill to make yourself more marketable, Want to learn new skills as part of a hobby.   But, we won't discourage anyone from taking the Teaching English as Foreign Language (TEFL) course even if you do not meet the above criteria.   Career Path   The Teaching English as Foreign Language (TEFL) course is perfect for anyone who wishes to have their dream career in this field. Learn this skill, boost your CV, and go after the job you want. Complete the course, thus gaining a highly valuable skill that will assist you to shine in your career. Course Curriculum Module 01 Linguistics Linguistics 00:00 Module 02 English Pronunciation English Pronunciation 00:00 Module 03 Teaching Grammar and Vocabulary Teaching Grammar and Vocabulary 00:00 Module 04 Language Teaching Methodologies Language Teaching Methodologies 00:00 Module 05 Teaching Receptive Skills Reading Teaching Receptive Skills Reading 00:00 Module 06 Teaching Productive Skills Writing Teaching Productive Skills Writing 00:00 Module 07 Teaching Receptive Skills Listening Teaching Receptive Skills Listening 00:00 Module 08 Lesson Planning and Creating Materials Introduction to Speaking English Lesson Planning and Creating Materials Introduction to Speaking English 00:00

In this course, you will learn everything about language and linguistics, and how to teach a second language more effectively. This Advanced Diploma in TEFL / TESOL Online Course will educate you on grammar, tenses and vocabulary, and how to promote receptive skills such as listening, reading, speaking, and writing. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the aspects of TEFL / TESOL Identify the factors that influence TEFL / TESOL teaching Know how to teach a second language effectively Learn about the language, linguistics, grammar, tenses, and vocabulary Learn how to promote receptive listening skills and teach productive speaking skills Know how to do lesson planning and arrange resources Know how to conduct activity-based learning Understand EFL classroom management and EFL technology Know how to assess feedback and assessment and understand TEFL employment Advanced Diploma in TEFL / TESOL Online Course Overview The Advanced Diploma in TEFL / TESOL Online Course has been crafted especially for people who want to focus on TESOL education and academic teaching, as well as English teachers and TESOL instructors who are responsible for teaching non-native English speakers. Immigrants or Students studying abroad in a foreign nation where English is the second language will also benefit from this course. This online course will help you master the factors that influence TEFL or TESOL teaching, gain knowledge about the aspects of TEFL/TESOL, and learn about TEFL methodology. You will gain knowledge and skills to design and create instructional materials, as well as learning methodologies, to aid your ESL or EFL students in improving their English-language proficiency. Upon successful completion of this Advanced Diploma in TEFL / TESOL Online Course, you will understand TEFL methodology, employment, and EFL technology and learn how to instruct and work with non-native English speakers. Who should take this course? This Advanced Diploma in TEFL / TESOL Online Course is primarily aimed at: Home tutor Immigrant Job seekers English language teacher TEFL / TESOL instructor Aspiring TEFL / TESOL instructor Aspiring EFL teachers People looking for a career change Anyone seeking a professional teaching career abroad EFL teachers looking for career growth and enhancement of teaching skills This course is not, however, limited to a single industry or job sector. Anyone interested in improving their teaching techniques and earning an internationally recognised certification for career growth can also take this course. Entry Requirements There are no academic entry requirements for this Advanced Diploma in TEFL / TESOL Online Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method  This Advanced Diploma in TEFL / TESOL Online Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum How IT Works How IT Works Module 1: Introduction and Aspects of TEFL/TESOL Module 1: Introduction and Aspects of TEFL/TESOL Module 2: Factors that Influence TEFL or TESOL Teaching Module 2: Factors that Influence TEFL or TESOL Teaching Module 3: TEFL Methodology Module 3: TEFL Methodology Module 4: Language and Linguistics Module 4: Language and Linguistics Module 5: Teaching a Second Language Module 5: Teaching a Second Language Module 6: Grammar, Tenses and Vocabulary Module 6: Grammar, Tenses and Vocabulary Module 7: Promoting the Receptive Skill Listening Module 7: Promoting the Receptive Skill Listening Module 8: Teaching the Receptive Skill Reading Module 8: Teaching the Receptive Skill Reading Module 9: Teaching the Productive Skill Speaking Module 9: Teaching the Productive Skill Speaking Module 10: Teaching the Productive Skill Writing Module 10: Teaching the Productive Skill Writing Module 11: Lesson Planning and Arranging Resources Module 11: Lesson Planning and Arranging Resources Module 12: Activity Based Learning Module 12: Activity Based Learning Module 13: EFL Classroom Management Module 13: EFL Classroom Management Module 14: Feedback and Assessment Module 14: Feedback and Assessment Module 15: EFL Technology Module 15: EFL Technology Module 16: TEFL Employment Module 16: TEFL Employment Conclusion Conclusion Assessment Assessment - Advanced Diploma in TEFL / TESOL Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org