Name: ASP.NET Core MVC 6 Complete Guide 2024
Price: 5 GBP
Availability: InStock

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);">This course at a glance</h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Understand different types of abrasive wheels and their applications.</li><li fr-original-style="" style="box-sizing: border-box;">Learn about safe speeds and wheel markings for optimal use.</li><li fr-original-style="" style="box-sizing: border-box;">Master the mounting and handling of abrasive wheels.</li><li fr-original-style="" style="box-sizing: border-box;">Gain proficiency in grinding, truing, dressing, and balancing techniques.</li><li fr-original-style="" style="box-sizing: border-box;">Acquire skills in inspection, storage, and maintenance of abrasive wheels.</li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);">The &ldquo;Abrasive Wheel Safety Training&rdquo; course is essential for anyone involved in the operation or maintenance of abrasive wheels in various sectors. It provides comprehensive training to ensure safety and compliance with industry standards.Starting with &ldquo;Introduction to Abrasive Wheels,&rdquo; this module sets the groundwork for understanding the types and uses of abrasive wheels. &ldquo;Understanding Abrasive Wheels&rdquo; dives deeper into the details, covering characteristics and specific applications.In &ldquo;Safe Speeds and Wheel Markings,&rdquo; you&rsquo;ll learn about the critical aspects of operating speeds and wheel markings, which are crucial for safe and effective use. &ldquo;Abrasive Wheel Safety&rdquo; focuses on general safety practices to prevent accidents and ensure a secure working environment.&ldquo;Mounting of Abrasive Wheels&rdquo; covers the correct methods of mounting these wheels, ensuring they are fitted safely and effectively. &ldquo;Grinding, Truing, Dressing, and Balancing&rdquo; provides essential skills for maintaining and optimizing the performance of abrasive wheels.</div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Accredited by</h3>This course is CPDQE&nbsp;accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.Course Curriculum<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 1: Introduction to Abrasive Wheels</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 2: Understanding Abrasive Wheels</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 3: Safe Speeds and Wheel Markings</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 4: Abrasive Wheel Safety</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 5: Mounting of Abrasive Wheels</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 6: Grinding, Truing, Dressing, and Balancing</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 7: Storage and Handling of Abrasive Wheels</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 8: Checking and Testing of Abrasive Wheels</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 9: Inspections of Abrasive Wheels</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 10: Training and Certification for Abrasive Wheels</li></ul>

This course at a glance
Accredited by CPDQE
Understand different types of abrasive wheels and their applications.
Learn about safe speeds and wheel markings for optimal use.
Master the mounting and handling of abrasive wheels.
Gain proficiency in grinding, truing, dressing, and balancing techniques.
Acquire skills in inspection, storage, and maintenance of abrasive wheels.
The “Abrasive Wheel Safety Training” course is essential for anyone involved in the operation or maintenance of abrasive wheels in various sectors. It provides comprehensive training to ensure safety and compliance with industry standards.
Starting with “Introduction to Abrasive Wheels,” this module sets the groundwork for understanding the types and uses of abrasive wheels. “Understanding Abrasive Wheels” dives deeper into the details, covering characteristics and specific applications.
In “Safe Speeds and Wheel Markings,” you’ll learn about the critical aspects of operating speeds and wheel markings, which are crucial for safe and effective use. “Abrasive Wheel Safety” focuses on general safety practices to prevent accidents and ensure a secure working environment.
“Mounting of Abrasive Wheels” covers the correct methods of mounting these wheels, ensuring they are fitted safely and effectively. “Grinding, Truing, Dressing, and Balancing” provides essential skills for maintaining and optimizing the performance of abrasive wheels.
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Module 1: Introduction to Abrasive Wheels
Module 2: Understanding Abrasive Wheels
Module 3: Safe Speeds and Wheel Markings
Module 4: Abrasive Wheel Safety
Module 5: Mounting of Abrasive Wheels
Module 6: Grinding, Truing, Dressing, and Balancing
Module 7: Storage and Handling of Abrasive Wheels
Module 8: Checking and Testing of Abrasive Wheels
Module 9: Inspections of Abrasive Wheels
Module 10: Training and Certification for Abrasive Wheels

LearnDrive UK

Compliance & Safety

Construction Safety

Health & Safety

Master Abrasive Wheel Safety with our expert training course. Learn about wheel types, safe operations, and inspection techniques to ensure workplace safety and compliance. Perfect for professionals in manufacturing, engineering, and construction sectors.


























Abrasive Wheel Safety Training

General Admission

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);">This course at a glance</h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Understand the foundational principles of workplace confidentiality.</li><li fr-original-style="" style="box-sizing: border-box;">Navigate confidentiality in business communications and etiquettes.</li><li fr-original-style="" style="box-sizing: border-box;">Implement best practices for maintaining confidentiality with colleagues.</li><li fr-original-style="" style="box-sizing: border-box;">Develop strategies to prevent breaches of confidentiality.</li><li fr-original-style="" style="box-sizing: border-box;">Comprehend organizational responsibilities and legal aspects of confidentiality.</li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);">In an era where information is both an asset and a vulnerability, understanding and implementing workplace confidentiality is crucial. Our &ldquo;Workplace Confidentiality Training&rdquo; course is meticulously designed to equip you with the knowledge and skills required to maintain and enforce confidentiality standards in a professional setting.The course begins with an &ldquo;Introduction to Workplace Confidentiality,&rdquo; setting the stage for a deeper understanding of its importance in the modern workplace. &ldquo;Confidentiality and Business Etiquettes&rdquo; then guides you through the nuances of maintaining discretion in professional interactions.&ldquo;Confidentiality with Colleagues at Workplace&rdquo; focuses on the interpersonal aspects of confidentiality, ensuring you know how to handle sensitive information in team environments. &ldquo;Preventing Confidentiality Breach at Workplace&rdquo; equips you with the tools and strategies to identify and mitigate risks of information leaks.&ldquo;Protecting Confidential Workplace Information&rdquo; delves into practical measures for safeguarding sensitive data, while &ldquo;Confidentiality as a Business Priority&rdquo; emphasizes the importance of confidentiality in the broader business context.</div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Accredited by</h3>This course is CPDQE&nbsp;accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.Course Curriculum<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 1: Introduction to Workplace Confidentiality</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 2: Confidentiality and Business Etiquettes</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 3: Confidentiality with Colleagues at Workplace</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 4: Preventing Confidentiality Breach at Workplace</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 5: Protecting Confidential Workplace Information</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 6: Confidentiality as a Business Priority</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 7: Organisational Responsibilities Regarding Confidentiality</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 8: UK Government Legislations Regarding Workplace Confidentiality</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 9: International Standards Regarding Workplace Confidentiality</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 10: The Future of Workplace Confidentiality</li></ul>

This course at a glance
Accredited by CPDQE
Understand the foundational principles of workplace confidentiality.
Navigate confidentiality in business communications and etiquettes.
Implement best practices for maintaining confidentiality with colleagues.
Develop strategies to prevent breaches of confidentiality.
Comprehend organizational responsibilities and legal aspects of confidentiality.
In an era where information is both an asset and a vulnerability, understanding and implementing workplace confidentiality is crucial. Our “Workplace Confidentiality Training” course is meticulously designed to equip you with the knowledge and skills required to maintain and enforce confidentiality standards in a professional setting.
The course begins with an “Introduction to Workplace Confidentiality,” setting the stage for a deeper understanding of its importance in the modern workplace. “Confidentiality and Business Etiquettes” then guides you through the nuances of maintaining discretion in professional interactions.
“Confidentiality with Colleagues at Workplace” focuses on the interpersonal aspects of confidentiality, ensuring you know how to handle sensitive information in team environments. “Preventing Confidentiality Breach at Workplace” equips you with the tools and strategies to identify and mitigate risks of information leaks.
“Protecting Confidential Workplace Information” delves into practical measures for safeguarding sensitive data, while “Confidentiality as a Business Priority” emphasizes the importance of confidentiality in the broader business context.
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Module 1: Introduction to Workplace Confidentiality
Module 2: Confidentiality and Business Etiquettes
Module 3: Confidentiality with Colleagues at Workplace
Module 4: Preventing Confidentiality Breach at Workplace
Module 5: Protecting Confidential Workplace Information
Module 6: Confidentiality as a Business Priority
Module 7: Organisational Responsibilities Regarding Confidentiality
Module 8: UK Government Legislations Regarding Workplace Confidentiality
Module 9: International Standards Regarding Workplace Confidentiality
Module 10: The Future of Workplace Confidentiality

Business Manager

Office Management

Behaviour Management

Business & Management

Master the essentials of workplace confidentiality with our comprehensive training course. Learn about business etiquettes, UK legislation, and international standards to safeguard sensitive information. Ideal for professionals committed to maintaining a trusted and secure work environment.

























Workplace Confidentiality Training

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);">This course at a glance</h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Comprehend fundamental environmental concepts and pollution mechanisms.</li><li fr-original-style="" style="box-sizing: border-box;">Understand key global environmental issues and challenges.</li><li fr-original-style="" style="box-sizing: border-box;">Recognize the impact of human activities on climate change.</li><li fr-original-style="" style="box-sizing: border-box;">Gain knowledge of environmental management systems, including ISO 14001.</li><li fr-original-style="" style="box-sizing: border-box;">Learn about relevant environmental laws, legislation, and international standards.</li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);">In an era where environmental conservation is crucial, our Environmental Awareness Training offers an in-depth exploration of various environmental aspects and sustainable practices.Begin with &ldquo;Introduction to Environmental Awareness,&rdquo; setting the foundation for a deeper understanding of the intricate relationship between human activities and the environment. &ldquo;Understanding Environmental Pollution&rdquo; further expands this understanding, focusing on pollution sources, types, and their effects.&ldquo;Major Environmental Issues&rdquo; provides a global perspective on the challenges we face, such as climate change, deforestation, and biodiversity loss. The following module, &ldquo;Human Activities and Climatic Changes,&rdquo; delves into how our actions contribute to climatic shifts and what can be done to mitigate these impacts.&ldquo;Environmental Management and ISO 14001&rdquo; introduces the standards for effective environmental management systems, crucial for businesses and organizations aiming for sustainable operations. &ldquo;Laws, Legislation, and Sustainable International Standards&rdquo; equips you with knowledge about the legal frameworks that govern environmental protection.</div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Accredited by</h3>This course is CPDQE&nbsp;accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.Course Curriculum<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 01: Introduction to Environmental Awareness</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 02: Understanding Environmental Pollution</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 03: Major Environmental Issues</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 04: Human Activities and Climatic Changes</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 05: Environmental Management and ISO 14001</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 06: Laws, Legislation and Sustainable International Standards</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 07: Energy Conservation in Workplaces</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 08: Waste Management and Sustainable Practices</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 09: Individual Responsibilities and Carbon Footprint</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 10: Awareness Campaigns and Sustainable Future</li></ul>

This course at a glance
Accredited by CPDQE
Comprehend fundamental environmental concepts and pollution mechanisms.
Understand key global environmental issues and challenges.
Recognize the impact of human activities on climate change.
Gain knowledge of environmental management systems, including ISO 14001.
Learn about relevant environmental laws, legislation, and international standards.
In an era where environmental conservation is crucial, our Environmental Awareness Training offers an in-depth exploration of various environmental aspects and sustainable practices.
Begin with “Introduction to Environmental Awareness,” setting the foundation for a deeper understanding of the intricate relationship between human activities and the environment. “Understanding Environmental Pollution” further expands this understanding, focusing on pollution sources, types, and their effects.
“Major Environmental Issues” provides a global perspective on the challenges we face, such as climate change, deforestation, and biodiversity loss. The following module, “Human Activities and Climatic Changes,” delves into how our actions contribute to climatic shifts and what can be done to mitigate these impacts.
“Environmental Management and ISO 14001” introduces the standards for effective environmental management systems, crucial for businesses and organizations aiming for sustainable operations. “Laws, Legislation, and Sustainable International Standards” equips you with knowledge about the legal frameworks that govern environmental protection.
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Module 01: Introduction to Environmental Awareness
Module 02: Understanding Environmental Pollution
Module 03: Major Environmental Issues
Module 04: Human Activities and Climatic Changes
Module 05: Environmental Management and ISO 14001
Module 06: Laws, Legislation and Sustainable International Standards
Module 07: Energy Conservation in Workplaces
Module 08: Waste Management and Sustainable Practices
Module 09: Individual Responsibilities and Carbon Footprint
Module 10: Awareness Campaigns and Sustainable Future

Environmental Management System

Environmental Health

Environmental Law

Environmental Awareness

Elevate your environmental consciousness with our Environmental Awareness Training. From pollution understanding to sustainable practices and legal standards, this course empowers you with the knowledge to make a positive impact on our planet.

























Environmental Awareness Training

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);">This course at a glance</h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Grasp the fundamentals of dream interpretation.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the psychology behind dreams.</li><li fr-original-style="" style="box-sizing: border-box;">Decode common symbols and themes in dreams.</li><li fr-original-style="" style="box-sizing: border-box;">Apply dream interpretation techniques for self-discovery.</li><li fr-original-style="" style="box-sizing: border-box;">Utilize dreams as a tool for personal health and growth.</li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);">Dreams are not just random images; they are a window to our subconscious, offering rich insights into our inner worlds. Our Dream Interpretation course is designed to guide you through the fascinating landscape of dreams and their meanings.Starting with &ldquo;Introduction to Dream Interpretation,&rdquo; the course sets the stage for an intriguing exploration into the realm of dreams. &ldquo;The Psychology of Dreams&rdquo; provides an in-depth look into the scientific and psychological aspects of dreaming, laying the groundwork for a deeper understanding.In &ldquo;Understanding Dream Symbols,&rdquo; you&rsquo;ll learn to decode the intricate language of dreams, identifying common symbols and their potential meanings. &ldquo;Techniques of Dream Interpretation&rdquo; arms you with practical skills and methodologies to interpret dreams effectively.&ldquo;Dreams and Health&rdquo; delves into the relationship between our dreams and our physical and mental well-being, highlighting how dreams can be a barometer of health. &ldquo;Dreams as a Tool for Self-Improvement&rdquo; showcases how dreams can be used for personal growth and self-awareness.</div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Accredited by</h3>This course is CPDQE&nbsp;accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.Course Curriculum<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 01: Introduction to Dream Interpretation</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 02: The Psychology of Dreams</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 03: Understanding Dream Symbols</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 04: Techniques of Dream Interpretation</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 05: Common Dreams and Their Meanings</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 06: Dreams and Health</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 07: Dreams as a Tool for Self-Improvement</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 08: The Universal Language of Dreams</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 09: Dreams and the Inner Levels of the Mind</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 10: Advancing Your Dream Interpretation Practice</li></ul>

This course at a glance
Accredited by CPDQE
Grasp the fundamentals of dream interpretation.
Understand the psychology behind dreams.
Decode common symbols and themes in dreams.
Apply dream interpretation techniques for self-discovery.
Utilize dreams as a tool for personal health and growth.
Dreams are not just random images; they are a window to our subconscious, offering rich insights into our inner worlds. Our Dream Interpretation course is designed to guide you through the fascinating landscape of dreams and their meanings.
Starting with “Introduction to Dream Interpretation,” the course sets the stage for an intriguing exploration into the realm of dreams. “The Psychology of Dreams” provides an in-depth look into the scientific and psychological aspects of dreaming, laying the groundwork for a deeper understanding.
In “Understanding Dream Symbols,” you’ll learn to decode the intricate language of dreams, identifying common symbols and their potential meanings. “Techniques of Dream Interpretation” arms you with practical skills and methodologies to interpret dreams effectively.
“Dreams and Health” delves into the relationship between our dreams and our physical and mental well-being, highlighting how dreams can be a barometer of health. “Dreams as a Tool for Self-Improvement” showcases how dreams can be used for personal growth and self-awareness.
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Module 01: Introduction to Dream Interpretation
Module 02: The Psychology of Dreams
Module 03: Understanding Dream Symbols
Module 04: Techniques of Dream Interpretation
Module 05: Common Dreams and Their Meanings
Module 06: Dreams and Health
Module 07: Dreams as a Tool for Self-Improvement
Module 08: The Universal Language of Dreams
Module 09: Dreams and the Inner Levels of the Mind
Module 10: Advancing Your Dream Interpretation Practice

Clinical Psychology

Psychology Counselling

Psychology

Embark on a journey of self-discovery with our Dream Interpretation course. Unlock the secrets of your subconscious, understand dream symbols, and use dreams for self-improvement. Transform your inner world and gain profound insights into your mind.






















Dream Interpretation

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);">This course at a glance</h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Learn to get rid of fear and insecurity and radiate power and confidence</li><li fr-original-style="" style="box-sizing: border-box;">Know about Meta and Milton&#39;s model</li><li fr-original-style="" style="box-sizing: border-box;">Explore a simple method for boosting communication confidence everywhere</li><li fr-original-style="" style="box-sizing: border-box;">Discover the easy way to get others to agree with you!</li><li fr-original-style="" style="box-sizing: border-box;">Find out the best way to control any conversation!</li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);">Several things influence your attitude and behaviour; sometimes, your perceptions are formed by your surroundings. These can be altered using NLP or neuro-linguistic programming. In this&nbsp;Neuro-Linguistic Programming (NLP)&nbsp;course, you&rsquo;ll learn how you can influence yourself and others through NLP.Throughout this&nbsp;Neuro-Linguistic Programming (NLP)&nbsp;course, you will learn what NLP is and how it works. And what your conscious and unconscious mind will be revealed to you, enabling you to gain a better understanding of yourself. You can return to a stronger mental state when you feel mentally disoriented by utilising NLP. Additionally, you can eliminate anxiety, worry, and frustration. You will also be able to cope with harmful situations more effectively if you use NLP. As you move through the course, you&rsquo;ll discover how to influence those around you, making it easier for you to form wholesome bonds with them.An expert instructor designed this&nbsp;&ldquo;Neuro-Linguistic Programming (NLP)&rdquo;&nbsp;course to provide you with the best learning experience possible. Our goal is for you to learn and apply the lessons from this course to improve yourself.No further delay. Enrol now!</div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Accredited by</h3>This course is CPDQE&nbsp;accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.Course Curriculum<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 1: INTRODUCTION TO NLP</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 2: THE FOUNDATIONS OF NLP</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 3: UNDERSTANDING OUTCOMES</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 4: THE FOUNDATIONS OF LEARNING</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 5: THE FOUNDATIONS OF RELATIONSHIPS</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 6: UNDERSTANDING THE SENSES</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 7: UNDERSTANDING EMOTIONAL STATES</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 8: GETTING INSIDE THE MIND</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 9: UNDERSTANDING STRATEGIES</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 10: THE POWER LANGUAGE</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 11: THE META &amp; MILTON MODEL</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 12: THE POWER OF METAPHORS &amp; UNDERSTANDING</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 13: THE POWER OF FRAMING</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 14: PUTTING IT ALL TOGETHER</li></ul>

This course at a glance
Accredited by CPDQE
Learn to get rid of fear and insecurity and radiate power and confidence
Know about Meta and Milton's model
Explore a simple method for boosting communication confidence everywhere
Discover the easy way to get others to agree with you!
Find out the best way to control any conversation!
Several things influence your attitude and behaviour; sometimes, your perceptions are formed by your surroundings. These can be altered using NLP or neuro-linguistic programming. In this Neuro-Linguistic Programming (NLP) course, you’ll learn how you can influence yourself and others through NLP.
Throughout this Neuro-Linguistic Programming (NLP) course, you will learn what NLP is and how it works. And what your conscious and unconscious mind will be revealed to you, enabling you to gain a better understanding of yourself. You can return to a stronger mental state when you feel mentally disoriented by utilising NLP. Additionally, you can eliminate anxiety, worry, and frustration. You will also be able to cope with harmful situations more effectively if you use NLP. As you move through the course, you’ll discover how to influence those around you, making it easier for you to form wholesome bonds with them.
An expert instructor designed this “Neuro-Linguistic Programming (NLP)” course to provide you with the best learning experience possible. Our goal is for you to learn and apply the lessons from this course to improve yourself.
No further delay. Enrol now!
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Section 1: INTRODUCTION TO NLP
Section 2: THE FOUNDATIONS OF NLP
Section 3: UNDERSTANDING OUTCOMES
Section 4: THE FOUNDATIONS OF LEARNING
Section 5: THE FOUNDATIONS OF RELATIONSHIPS
Section 6: UNDERSTANDING THE SENSES
Section 7: UNDERSTANDING EMOTIONAL STATES
Section 8: GETTING INSIDE THE MIND
Section 9: UNDERSTANDING STRATEGIES
Section 10: THE POWER LANGUAGE
Section 11: THE META & MILTON MODEL
Section 12: THE POWER OF METAPHORS & UNDERSTANDING
Section 13: THE POWER OF FRAMING
Section 14: PUTTING IT ALL TOGETHER

NLP Practitioner

This course aims to teach you how to use NLP to influence yourself and others.



NLP Master Guide To Achieving Extra Ordinary Results

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);">This course at a glance</h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Know how to improve your English pronunciation</li><li fr-original-style="" style="box-sizing: border-box;">Explore the most common mistakes in British English</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to speak persuasively</li><li fr-original-style="" style="box-sizing: border-box;">Discover how to pronounce vowels in the British style</li><li fr-original-style="" style="box-sizing: border-box;">Get the practice guide and more</li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);">You may have difficulty with British pronunciation if you are not a native English speaker. English proficiency is essential if you travel abroad for professional or educational purposes. This course will teach you tricks to improve your British English pronunciation and become an expert English speaker.Throughout this course, we will cover every aspect of British English pronunciation, from the most basic form to the most complex structure, to ensure that you will be able to pronounce every word correctly. The course will first help you to figure out where to stress words and how to word emphasis affects their meaning. As you progress through the course, you will learn how vowel sounds in British pronunciation. You&rsquo;ll also receive a tonne of practice tasks that will allow you to identify your areas of strength and weakness. After completing this course, you&rsquo;ll be more confident speaking English.An expert instructor designed this&nbsp;&ldquo;British English Pronunciation&rdquo;&nbsp;course to provide you with the best learning experience possible. Our goal is for you to learn and apply the lessons from this course to improve your skills and succeed in your desired goal.Getting started is the next step. Enrol Now!</div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Accredited by</h3>This course is CPDQE&nbsp;accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.Course Curriculum<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 1: Introduction</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 2: Where to Place a Stress in a Word</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 3: Words Whose Meaning Changes Depending on the Stress</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 4: Vowel Sounds</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 5: Schwa</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 6: Vowels Before R</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 7: Digraphs</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 8: Pronouncing the Letter R</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 9: The Two &ldquo;TH&rdquo; Sounds</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 10: Recap</li></ul>

This course at a glance
Accredited by CPDQE
Know how to improve your English pronunciation
Explore the most common mistakes in British English
Learn how to speak persuasively
Discover how to pronounce vowels in the British style
Get the practice guide and more
You may have difficulty with British pronunciation if you are not a native English speaker. English proficiency is essential if you travel abroad for professional or educational purposes. This course will teach you tricks to improve your British English pronunciation and become an expert English speaker.
Throughout this course, we will cover every aspect of British English pronunciation, from the most basic form to the most complex structure, to ensure that you will be able to pronounce every word correctly. The course will first help you to figure out where to stress words and how to word emphasis affects their meaning. As you progress through the course, you will learn how vowel sounds in British pronunciation. You’ll also receive a tonne of practice tasks that will allow you to identify your areas of strength and weakness. After completing this course, you’ll be more confident speaking English.
An expert instructor designed this “British English Pronunciation” course to provide you with the best learning experience possible. Our goal is for you to learn and apply the lessons from this course to improve your skills and succeed in your desired goal.
Getting started is the next step. Enrol Now!
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Module 1: Introduction
Module 2: Where to Place a Stress in a Word
Module 3: Words Whose Meaning Changes Depending on the Stress
Module 4: Vowel Sounds
Module 5: Schwa
Module 6: Vowels Before R
Module 7: Digraphs
Module 8: Pronouncing the Letter R
Module 9: The Two “TH” Sounds
Module 10: Recap

English Pronunciation

English Speaking

English Vocabulary

The purpose of this course is to assist you in improving your British English pronunciation so that you can become an expert speaker of English.













British English Pronunciation

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);">This course at a glance</h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Learn the fundamentals of customer service</li><li fr-original-style="" style="box-sizing: border-box;">Explore some relationship-building tips for long-term success</li><li fr-original-style="" style="box-sizing: border-box;">Get the communication skills advice</li><li fr-original-style="" style="box-sizing: border-box;">Discover the way to manage customer conflict</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to use social media to serve customers</li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);">Customer service skills are crucial in any profession where you deal with customers frequently. Customer satisfaction drives a business to its pinnacle of success. You must train yourself in order to manage customers effectively. We will cover all the necessary strategies in this course to help you excel in customer service.You will learn how to manage customers tactfully throughout the course. We&rsquo;ll introduce you to the role of customer service personnel. This course will teach you the skills to provide the best customer service and become an expert in customer management. We&rsquo;ll also share some pointers that will help you become an expert at building customer relationships. Additionally, from our course, you&rsquo;ll learn how you can even serve your customer through social media. Furthermore, you&rsquo;ll know how to evaluate your customer experience, provide ethical customer service, and more as you progress.An expert instructor designed this&nbsp;&ldquo;Managing Customer Excellence in Customer Service&rdquo;&nbsp;course to provide you with the best learning experience possible. Our goal is for you to learn and apply the lessons from this course to improve your skills to be successful in your desired position.Grab the course and manage your customer like a pro. Enrol Now!</div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Accredited by</h3>This course is CPDQE&nbsp;accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.Course Curriculum<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Module 1: Introduction</li><li fr-original-style="" style="box-sizing: border-box;">Module 2: Customer Service Skills</li><li fr-original-style="" style="box-sizing: border-box;">Module 3: Serving Customers Using Social Media Platforms</li><li fr-original-style="" style="box-sizing: border-box;">Module 4: Building a Rapport in Social Media</li><li fr-original-style="" style="box-sizing: border-box;">Module 5: Building Customer Relationships</li><li fr-original-style="" style="box-sizing: border-box;">Module 6: Adopting Language Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Module 7: Improving Your Customer Engagement</li><li fr-original-style="" style="box-sizing: border-box;">Module 8: Evaluating Your Customer Experience</li><li fr-original-style="" style="box-sizing: border-box;">Module 9: Ethics in Customer Service</li><li fr-original-style="" style="box-sizing: border-box;">Module 10: Customer Service Roles</li><li fr-original-style="" style="box-sizing: border-box;">Module 11: Put Policies in Place</li></ul>

This course at a glance
Accredited by CPDQE
Learn the fundamentals of customer service
Explore some relationship-building tips for long-term success
Get the communication skills advice
Discover the way to manage customer conflict
Learn how to use social media to serve customers
Customer service skills are crucial in any profession where you deal with customers frequently. Customer satisfaction drives a business to its pinnacle of success. You must train yourself in order to manage customers effectively. We will cover all the necessary strategies in this course to help you excel in customer service.
You will learn how to manage customers tactfully throughout the course. We’ll introduce you to the role of customer service personnel. This course will teach you the skills to provide the best customer service and become an expert in customer management. We’ll also share some pointers that will help you become an expert at building customer relationships. Additionally, from our course, you’ll learn how you can even serve your customer through social media. Furthermore, you’ll know how to evaluate your customer experience, provide ethical customer service, and more as you progress.
An expert instructor designed this “Managing Customer Excellence in Customer Service” course to provide you with the best learning experience possible. Our goal is for you to learn and apply the lessons from this course to improve your skills to be successful in your desired position.
Grab the course and manage your customer like a pro. Enrol Now!
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Module 1: Introduction
Module 2: Customer Service Skills
Module 3: Serving Customers Using Social Media Platforms
Module 4: Building a Rapport in Social Media
Module 5: Building Customer Relationships
Module 6: Adopting Language Techniques
Module 7: Improving Your Customer Engagement
Module 8: Evaluating Your Customer Experience
Module 9: Ethics in Customer Service
Module 10: Customer Service Roles
Module 11: Put Policies in Place

Customer Service

Customer Relations

In this course, we’re going to cover all the strategies you need to succeed in customer service.









Managing Customer Excellence in Customer Service

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);">This course at a glance</h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Get all career development tips and tricks</li><li fr-original-style="" style="box-sizing: border-box;">Explore which career path is best for you</li><li fr-original-style="" style="box-sizing: border-box;">Know how to build a winning mentality</li><li fr-original-style="" style="box-sizing: border-box;">Discover your strengths &amp; weaknesses</li><li fr-original-style="" style="box-sizing: border-box;">Know how to set goals to achieve success</li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);">Many people bounce around without a clear direction in their career development. As a result, they waste valuable time and reduce efficiency. Those who maintain a proper plan successfully develop their careers. This career planning course will assist you in achieving your desired career goal by providing comprehensive career development guidelines. &nbsp; &nbsp; &nbsp;&nbsp;We&rsquo;ll give any vital advice to aid in your career development throughout the course. If you&rsquo;re unclear about which career training is ideal for you, we&rsquo;ll discuss how to find jobs that fit your interests. We will share some advice on boosting your confidence if you want to advance in your career. This course will also help you identify your strengths and shortcomings if you&rsquo;re unaware of them. As a result, you will ultimately be able to achieve success by maximising your capabilities. Furthermore, we&rsquo;ll also advise you to create a good first impression on potential employers when your career starts.An expert instructor designed this&nbsp;&ldquo;Career Planning: The Right Way to Develop Your Career&rdquo;&nbsp;course to provide you with the best learning experience possible. Our goal is for you to learn and apply the lessons from this course to improve your skills to be successful in your career.No further delay. Enrol Now!</div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Accredited by</h3>This course is CPDQE&nbsp;accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.Course Curriculum<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 1: Introduction</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 2: How do you know where to start</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 3: Finding the right fit</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 4: What do you want in a career</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 5: Establishing your career milestones</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 6: Career Development Becoming a Manager</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 7: Becoming self employed</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 8: It&#39;s ok to be unhappy</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 9: Using recruitment companies</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Module 10: Take the time to invest in yourself</li></ul>

This course at a glance
Accredited by CPDQE
Get all career development tips and tricks
Explore which career path is best for you
Know how to build a winning mentality
Discover your strengths & weaknesses
Know how to set goals to achieve success
Many people bounce around without a clear direction in their career development. As a result, they waste valuable time and reduce efficiency. Those who maintain a proper plan successfully develop their careers. This career planning course will assist you in achieving your desired career goal by providing comprehensive career development guidelines. 
We’ll give any vital advice to aid in your career development throughout the course. If you’re unclear about which career training is ideal for you, we’ll discuss how to find jobs that fit your interests. We will share some advice on boosting your confidence if you want to advance in your career. This course will also help you identify your strengths and shortcomings if you’re unaware of them. As a result, you will ultimately be able to achieve success by maximising your capabilities. Furthermore, we’ll also advise you to create a good first impression on potential employers when your career starts.
An expert instructor designed this “Career Planning: The Right Way to Develop Your Career” course to provide you with the best learning experience possible. Our goal is for you to learn and apply the lessons from this course to improve your skills to be successful in your career.
No further delay. Enrol Now!
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Module 1: Introduction
Module 2: How do you know where to start
Module 3: Finding the right fit
Module 4: What do you want in a career
Module 5: Establishing your career milestones
Module 6: Career Development Becoming a Manager
Module 7: Becoming self employed
Module 8: It's ok to be unhappy
Module 9: Using recruitment companies
Module 10: Take the time to invest in yourself

Career Development

Personal Development

Professional Development

Throughout this career planning course, comprehensive career development guidelines will help you achieve your desired career goal.







Career Planning: The Right Way to Develop Your Career

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);">This course at a glance</h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Understand the most useful and advanced features of Microsoft Excel</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to create charts professionally</li><li fr-original-style="" style="box-sizing: border-box;">Become familiar with the Excel tricks to work faster, smarter, and better</li><li fr-original-style="" style="box-sizing: border-box;">Get lifetime access to lessons, practice files, exercises</li><li fr-original-style="" style="box-sizing: border-box;">Explore some of the best Excel tricks</li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);">For starting a career or even starting our education, it is essential to have a basic understanding of Excel. Top tire companies demand more advanced Excel skills for data analysis and data visualisation with time. This&nbsp;Excel Training: Advanced Tricks &amp; Techniques&nbsp;course prepares students for career advancement by covering advanced MS Excel tricks. &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;The course will cover all of Excel&rsquo;s features and functionalities you need to know for your job, and we&rsquo;ll use real-world examples to make the learning easier. If you are having trouble creating visually compelling charts for your business, we will be able to provide you with all the tips that will enable you to make the best charts in a short period. In addition to learning how to use conditional and custom formatting approaches, you will also get the idea of using pivot tables and other functions. Using our tips will increase your productivity and help you perform better in the inducstry.An expert instructor designed this&nbsp;&ldquo;Excel Training: Advanced Tricks &amp; Techniques&rdquo;&nbsp;course to provide you with the best learning experience possible. Our goal is for you to learn and apply the lessons from this course to improve your skills to be successful in your career.Grab the course. Enrol Now!</div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Accredited by</h3>This course is CPDQE&nbsp;accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.Course Curriculum<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 1: Introduction</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 2: Neat Tricks to Supercharge your Productivity</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 3: Using Wildcards with Formulas</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 4: The Awesome SUMPRODUCT Function - The Swiss Army Knife of Functions</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 5: Advanced PivotTable Tricks</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 6: The Hidden Power of the MOD Function</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 7: The Magic of the INDIRECT Function</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 8: The Incredible INDEX Function</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 9: COUNTIF Function - A Mega Useful Excel Function</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 10: Introducing Custom Number Formatting</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 11: Advanced Custom Formatting Examples that Users did not know was Possible</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Section 12: Advanced Chart Tricks for Dynamic Interactive Charts</li></ul>

This course at a glance
Accredited by CPDQE
Understand the most useful and advanced features of Microsoft Excel
Learn how to create charts professionally
Become familiar with the Excel tricks to work faster, smarter, and better
Get lifetime access to lessons, practice files, exercises
Explore some of the best Excel tricks
For starting a career or even starting our education, it is essential to have a basic understanding of Excel. Top tire companies demand more advanced Excel skills for data analysis and data visualisation with time. This Excel Training: Advanced Tricks & Techniques course prepares students for career advancement by covering advanced MS Excel tricks. 
The course will cover all of Excel’s features and functionalities you need to know for your job, and we’ll use real-world examples to make the learning easier. If you are having trouble creating visually compelling charts for your business, we will be able to provide you with all the tips that will enable you to make the best charts in a short period. In addition to learning how to use conditional and custom formatting approaches, you will also get the idea of using pivot tables and other functions. Using our tips will increase your productivity and help you perform better in the inducstry.
An expert instructor designed this “Excel Training: Advanced Tricks & Techniques” course to provide you with the best learning experience possible. Our goal is for you to learn and apply the lessons from this course to improve your skills to be successful in your career.
Grab the course. Enrol Now!
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Section 1: Introduction
Section 2: Neat Tricks to Supercharge your Productivity
Section 3: Using Wildcards with Formulas
Section 4: The Awesome SUMPRODUCT Function - The Swiss Army Knife of Functions
Section 5: Advanced PivotTable Tricks
Section 6: The Hidden Power of the MOD Function
Section 7: The Magic of the INDIRECT Function
Section 8: The Incredible INDEX Function
Section 9: COUNTIF Function - A Mega Useful Excel Function
Section 10: Introducing Custom Number Formatting
Section 11: Advanced Custom Formatting Examples that Users did not know was Possible
Section 12: Advanced Chart Tricks for Dynamic Interactive Charts

Excel Analytics

A special focus will be put on advanced MS Excel tips and tricks for career advancement in this course.




Excel Training: Advanced Tricks & Techniques

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);">This course at a glance</h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Master the fundamentals of ASP.NET Core MVC 6 and its architecture.</li><li fr-original-style="" style="box-sizing: border-box;">Utilize HTML, CSS, and Bootstrap effectively as prerequisites for ASP.NET development.</li><li fr-original-style="" style="box-sizing: border-box;">Build a movie project from scratch, including controllers, views, and models.</li><li fr-original-style="" style="box-sizing: border-box;">Implement database migrations and manage databases within ASP.NET Core MVC apps.</li><li fr-original-style="" style="box-sizing: border-box;">Integrate search functionality seamlessly into ASP.NET Core MVC applications.</li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);">Embark on a journey to master ASP.NET Core MVC 6 with our comprehensive guide. Designed for both beginners and experienced developers, this course offers a deep dive into the latest features and best practices of ASP.NET Core MVC. From understanding the basics to building full-fledged web applications, you&rsquo;ll gain the knowledge and skills needed to excel in ASP.NET development. Whether you&rsquo;re starting from scratch or looking to upgrade your skills, this course is your ultimate resource for mastering ASP.NET Core MVC 6 in 2024 and beyond.Kickstart your learning journey with an introduction to ASP.NET and its core concepts. Explore essential prerequisites including HTML, CSS, and Bootstrap, laying the groundwork for successful MVC development. Dive into hands-on projects, including the creation of a movie project, where you&rsquo;ll learn to build controllers, views, and models from scratch. Delve into database management with migrations and learn to integrate search functionality seamlessly into your ASP.NET Core MVC apps.As you progress, master advanced topics such as model updates, validations, and examining details and deletion within your MVC applications. With a focus on practical, real-world examples, this course ensures you not only understand the theory but also develop the skills to apply it effectively in your projects. Join us and become a proficient ASP.NET Core MVC developer, ready to tackle any web development challenge with confidence.</div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Accredited by</h3>This course is CPDQE&nbsp;accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.Course Curriculum<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Introduction</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">ASP.NET Basics</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Prerequisites: HTML, CSS and Bootstrap</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">ASP.NET MVC: Movie Project</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Creating Controller</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Creating View</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Creating Model</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Database Migrations</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Working with Database</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Add search to ASP.NET Core MVC app</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Model Update</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Validations</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Examine the Details and Delete</li></ul>

This course at a glance
Accredited by CPDQE
Master the fundamentals of ASP.NET Core MVC 6 and its architecture.
Utilize HTML, CSS, and Bootstrap effectively as prerequisites for ASP.NET development.
Build a movie project from scratch, including controllers, views, and models.
Implement database migrations and manage databases within ASP.NET Core MVC apps.
Integrate search functionality seamlessly into ASP.NET Core MVC applications.
Embark on a journey to master ASP.NET Core MVC 6 with our comprehensive guide. Designed for both beginners and experienced developers, this course offers a deep dive into the latest features and best practices of ASP.NET Core MVC. From understanding the basics to building full-fledged web applications, you’ll gain the knowledge and skills needed to excel in ASP.NET development. Whether you’re starting from scratch or looking to upgrade your skills, this course is your ultimate resource for mastering ASP.NET Core MVC 6 in 2024 and beyond.
Kickstart your learning journey with an introduction to ASP.NET and its core concepts. Explore essential prerequisites including HTML, CSS, and Bootstrap, laying the groundwork for successful MVC development. Dive into hands-on projects, including the creation of a movie project, where you’ll learn to build controllers, views, and models from scratch. Delve into database management with migrations and learn to integrate search functionality seamlessly into your ASP.NET Core MVC apps.
As you progress, master advanced topics such as model updates, validations, and examining details and deletion within your MVC applications. With a focus on practical, real-world examples, this course ensures you not only understand the theory but also develop the skills to apply it effectively in your projects. Join us and become a proficient ASP.NET Core MVC developer, ready to tackle any web development challenge with confidence.
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Introduction
ASP.NET Basics
Prerequisites: HTML, CSS and Bootstrap
ASP.NET MVC: Movie Project
Creating Controller
Creating View
Creating Model
Database Migrations
Working with Database
Add search to ASP.NET Core MVC app
Model Update
Validations
Examine the Details and Delete

HTML & CSS

IT Networking Fundamentals

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ASP.NET Core MVC 6 Complete Guide 2024

This isn’t a course. It’s a consecration. 
A sacred spiral for women in midlife who feel the shift — and are ready to rise.

There comes a moment when the roles you've played no longer fit.  
When the masks feel heavy. When the rhythm you’ve lived by begins to falter.

Not because you’ve failed. But because you’re becoming, something powerful, sovereign, and beautifully indefinable.

You’re not losing yourself. You’re rediscovering the fire that never truly went out.

 🔮 What is Hearth of Hera?

Hearth of Hera is a 7-week live, online spiral for women in midlife who know they’re no longer who they were — but aren’t yet sure who they’re becoming.

It’s not about self-improvement.  
It’s not a coaching programme or a checklist.  
It’s a return — to voice, sovereignty, magic, and self-remembrance.

If you’ve felt the call, your place is already waiting.

🌿 This journey is for you if:

*   You’re in midlife or standing at a powerful threshold moment
    
*   You’ve outgrown old identities, rules, or rhythms that no longer serve
    
*   You want sacred space that honours your depth, sensitivity, and magic
    
*   You’re ready to reclaim your voice — spiritually, creatively, unapologetically
    
*   You crave gentle ritual, beautiful structure, and a pace that honours your energy
    
*   You long for sisterhood without pressure or performance
    
*   You’re tired of trying to be “enough” and just want to be true

No application. No performance.  
Just resonance — and your readiness to return to yourself.

🔥 What You Receive

*   🕯 7 live weekly Zoom circles (Mondays at 6pm BST – replays available)
    
*   🌀 A growing 7-card tarot spread — one new card drawn and explored each week
    
*   📝 Creative prompts and voicework exercises
    
*   🔥 Weekly rituals to support your unfolding (simple and flexible — no pressure)
    
*   🌙 Optional journal and embodiment practices you can explore at your own pace
    
*   📱 A private Telegram group for connection, sharing, and gentle sisterhood
    
Whether you attend live or follow the replays, you’ll be fully held.

✨ The Spiral Path: Your 7-Week Journey

Each week brings a new threshold — a deepening into voice, truth, and sovereignty:

1.  Root the Flame — anchor into belonging and inner ground
    
2.  Ignite the Flow — awaken creative, emotional, and energetic movement
    
3.  Sing the Soul — speak your truth and reclaim the myth you live
    
4.  Name the Boundaries — honour your yes, your no, your sacred edge
    
5.  Clarify the Vision — attune to desire, direction, and knowing
    
6.  Burn the Falsehoods — release what no longer fits or serves
    
7.  Rise to Be Seen — stand whole, witnessed, and unshaken
    
This is not a linear curriculum.  
It is a spiral of becoming — rooted in rhythm, ritual, and resonance.

We begin 7/7.
Come.  
Sit by the hearth.  
Your fire is waiting.

Neptune's Daughter Ltd

Hearth of Hera: A 7-Week Sacred Spiral for Women in Midlife

Broxburn

C01M02 - FD&amp;FA Design Fundamentals - BS5839-1This course will develop knowledge from the FD&amp;FA foundation BS 5839-1 module and/or industry experience and apply this to the design of FD&amp;FA systems. In this module, emphasis is placed on the process of fire alarm design; enquiry, survey, design, certification and the appropriate recording and documentation requirements. The module uses practical exercises for the practice of design techniques culminating in a design layout exam where delegates demonstrate their knowledge of simple FD&amp;FA system design.This is module 2 of 5 which can lead to an RQF L3 Award in the Requirements of FD&amp;FA Systems for non-domestic buildings BS 5839-1: 2017.Who should attend?Anyone involved in the delivery or checking of FD&amp;FA systems and those who have a responsibility for the design, verification or witness testing e.g., architects, service managers, building/property managers, consultants, fire risk assessors, electrical contractors, fire alarm contractors, interested parties (F&amp;RS, building control, insurers). The course also provides a solid entry point for FD&amp;FA system designers.
Content<ul id="isPasted" style="color: rgb(63, 77, 90); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Design process</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Appropriate record keeping</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">BS 5839-1: 2017<ul style="font-size: initial; box-sizing: border-box;" fr-original-style="font-size: initial;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Section 1 - General</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Section 2 &ndash; Design</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Section 3 &ndash; False alarms</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Annexes A, B, D, E, G</li></ul></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Battery calculations</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Responsibilities &ndash; designer, verifier</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessment practical design</li></ul><div fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/88d338d8-7dc4-4054-bf9e-401495774eee/5293624b-3258-4be0-b61f-1d0469f76c49/original.png" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"> </div>

C01M02 - FD&FA Design Fundamentals - BS5839-1
This course will develop knowledge from the FD&FA foundation BS 5839-1 module and/or industry experience and apply this to the design of FD&FA systems. In this module, emphasis is placed on the process of fire alarm design; enquiry, survey, design, certification and the appropriate recording and documentation requirements. The module uses practical exercises for the practice of design techniques culminating in a design layout exam where delegates demonstrate their knowledge of simple FD&FA system design.

This is module 2 of 5 which can lead to an RQF L3 Award in the Requirements of FD&FA Systems for non-domestic buildings BS 5839-1: 2017.

Who should attend?
Anyone involved in the delivery or checking of FD&FA systems and those who have a responsibility for the design, verification or witness testing e.g., architects, service managers, building/property managers, consultants, fire risk assessors, electrical contractors, fire alarm contractors, interested parties (F&RS, building control, insurers). The course also provides a solid entry point for FD&FA system designers.

Content
Design process
Appropriate record keeping
BS 5839-1: 2017
Section 1 - General
Section 2 – Design
Section 3 – False alarms
Annexes A, B, D, E, G
Battery calculations
Responsibilities – designer, verifier
Assessment practical design



Ember Compliance

Design

Design Engineer

Fire Alarm

Continuous Professional Development (CPD)

This course will develop knowledge from the FD&FA foundation BS 5839-1 module and/or industry experience and apply this to the design of FD&FA systems. 

C01M02 - FD&FA Design principles - BS 5839-1 (online)

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">LOOKING FOR: ADULT FICTION, NON-FICTIONDiana joined the prestigious DHH Literary Agency in June 2024. She started agenting with Rupert Heath Literary Agency in 2011 before moving to UTA and Marjacq in 2017. Before that she was senior commissioning editor at Transworld. Diana was chosen as one of The Bookseller&rsquo;s Rising Stars of 2012, was a nominee for RNA Agent of the Year 2019, and was shortlisted for Literary Agent of the Year 2022 at the British Book Awards.&nbsp;Her list includes a wide range of bestselling and prize-winning authors in the UK and internationally.Diana represents adult fiction and non-fiction. For fiction, she is looking for upmarket women&#39;s commercial, with depth and heart, including reading group, historical, saga, uplit and contemporary stories that are irreverent and make her laugh; accessible literary fiction, high-concept crime fiction and thrillers. She has a thing for spy novels and would love to find a great vampire story.&nbsp;On the non-fiction side: memoir, smart, funny feminists, lifestyle, cookery and social justice, and open to anything with a strong, original voice. She also encourages submissions from writers who have been traditionally under-represented.Diana would like you to submit a covering letter, 1 - 2 page synopsis and the first three chapters (a maximum of 5,000 words) of your manuscript in a single word document.&nbsp;<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(In addition to the paid sessions, Diana is kindly offering one free session for low income/underrepresented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the discretion of I Am In Print).&nbsp;By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The submission deadline is: Wednesday 4 September 2024

LOOKING FOR: ADULT FICTION

Marilia Savvides founded The Plot Agency in 2024. She began her career in publishing at Peters Fraser and Dunlop, where she spent eight years, first as International Rights Agent, and later as Literary Agent, building her own list of authors. In 2019, she joined 42MP, where she worked as Literary Agent for four years, helping to launch and set up the Book Division.

She is particularly interested in fiction that is beautifully written and cleverly constructed, but still accessible to a wide readership. She is often drawn to darker tales that weave together excellent characters and an impossible-to-put-down story, from immersive book club novels with a splash of suspense, crime and thrillers, accessible horror, and speculative, genre-bending or dystopian stories. She also adores smart, witty contemporary rom-com in the style of Emily Henry.

In the thriller, crime and mystery space she is interested in most areas, except military thrillers and organised crime/ mafia / mob stories. Big hooks and clever set ups are a big bonus! She adores Karin Slaughter (especially her standalone novels) and Gillian Flynn.
In the book club / reading group space, she’s particularly drawn to fiction in the vein of Jodi Picoult, Liane Moriarty and Celeste Ng, and absolutely fell in love with Bright Young Women by Jessica Knoll, both for the incredible voice, and the exquisite use of structure and time. Complicated family dynamics, empathetic and smart approaches to controversial issues, stand out protagonists (like Elizabeth Zott in Lessons in Chemistry or Bernadette in Where D’You Go Bernadette), long buried secrets, complicity, the road to justice, and impossible decisions, are all themes she finds herself drawn to.
In the horror space, she’s a sucker for amazing female-centric stories in the vein of Yellowjackets, and the kind of contemporary, accessible horror that Stephen King always nails. She wants to get lost in a world that feels within reach of ours. In the speculative and dystopian spaces, she’s interested in genius ideas that set up big questions or reflect the most broken (and sometimes hidden) parts of society. She loves Octavia Butler, Margaret Atwood, George Orwell, and also adored The Leftovers, Station Eleven, Wanderers, and The Power. The what-ifs of life and fiction fascinate her. In the grounded sci-fi space, she’d love to find a smart, immersive, and accessible story like The Martian.
She doesn’t represent fantasy or romantasy. In regards to sci-fi, unless it’s very grounded and has crossover potential to a mainstream audience, it’s not for her.
In the romance space, she’s particularly drawn to smart, complex and witty characters, where the chemistry is jumping off the page. She loves contemporary settings and all the tropes, though the voice and characters must come first to make the reading experience fully immersive. She wants to be cackling, and rooting for the characters with all her heart.

She is very hands-on editorially, and loves working with her authors to shape their manuscripts, and brainstorm ideas. The best part of the job is discovering debut authors, and helping them find a home for their books.

Marilia would like you to submit a covering letter, 1 - 2 page synopsis and the first 5,000 words of your manuscript in a single Word document. 

(In addition to the paid sessions, Marilia is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 

By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.

The submission deadline is: Tuesday 8th July 2025

I Am In Print

Fiction Writing

BOOKINGS CLOSED! 15th July Marilia Savvides #Agent121. Looking for: ADULT FICTION

Droitwich Spa

Southampton

Portsmouth

Rotherham

Manchester

Leeds

Newport

Peterborough

Milton Keynes 

Dartford

Paisley

Derby

Birmingham

Luton

Hull

Northampton

Berkshire

Bedford

Liverpool 

Swansea

Essex

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

This one hour evening workshop will help you to start the process of thinking about what you want to do (e.g: major repairs, improved access, reordering to create flexible space, installing toilets or a kitchenette) and the initial steps to take towards developing it into a viable project. We'll also look at the different types of funders you might want to consider applying to for a grant. Please note numbers are limited to allow everyone a chance to tak and share their ideas.

The Diocese of St Albans

Developing your project and funding it.

C01M03 - FD&amp;FA Installation principles - BS 5839-1 Learners will develop knowledge from the FD&amp;FA foundation BS 5839-1 module and/or industry experience and apply this to the installation of FD&amp;FA systems. The course explores compliance with the standard and how the installer may deal with issues not known to the designer during the installation.This is module 3 of 5 which can lead to an RQF L3 Award in the Requirements of FD&amp;FA Systems for non-domestic buildings BS 5839-1: 2017.Who should attend?Anyone involved in the delivery or checking of FD&amp;FA systems and those who have a responsibility for the installation of FD&amp;FA systems e.g., architects, service managers, building/property managers, consultants, fire risk assessors, electrical contractors, fire alarm contractors, interested parties (F&amp;RS, building control, insurers). The course provides a continuation for installers who have completed module 1 or have industry experience.

Content<ul id="isPasted" style="color: rgb(63, 77, 90); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">BS 5839-1: 2017<ul style="font-size: initial; box-sizing: border-box;" fr-original-style="font-size: initial;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Section 2 &ndash; Design</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Section 3 &ndash; False alarm</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Section 4 &ndash; Installation</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Annex G</li></ul></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Cable testing</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">As fitted drawings</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Issues not known to the designer</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessment</li></ul><div fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/88d338d8-7dc4-4054-bf9e-401495774eee/5293624b-3258-4be0-b61f-1d0469f76c49/original.png" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></div>

C01M03 - FD&FA Installation principles - BS 5839-1

Learners will develop knowledge from the FD&FA foundation BS 5839-1 module and/or industry experience and apply this to the installation of FD&FA systems. The course explores compliance with the standard and how the installer may deal with issues not known to the designer during the installation.

This is module 3 of 5 which can lead to an RQF L3 Award in the Requirements of FD&FA Systems for non-domestic buildings BS 5839-1: 2017.

Who should attend?
Anyone involved in the delivery or checking of FD&FA systems and those who have a responsibility for the installation of FD&FA systems e.g., architects, service managers, building/property managers, consultants, fire risk assessors, electrical contractors, fire alarm contractors, interested parties (F&RS, building control, insurers). The course provides a continuation for installers who have completed module 1 or have industry experience. 

Content
BS 5839-1: 2017
Section 2 – Design
Section 3 – False alarm
Section 4 – Installation
Annex G
Cable testing
As fitted drawings
Issues not known to the designer
Assessment



Installation

Engineer

Learners will develop knowledge from the FD&FA foundation BS 5839-1 module and/or industry experience and apply this to the installation of FD&FA systems.

C01M03 - FD&FA Installation principles - BS 5839-1 (online)

The professional working world has changed more rapidly than could have been envisaged at the time of the introduction of GDPR and the Data Protection Act 2018. With more people working from home post-Covid and the ever increasing risk of cyber-attacks, this short course is aimed at taking stock of current practice and risk, as well as considering ICO enforcement action and the implications of hybrid working. &nbsp;It is also a great recap on the rules as they stand and what you need to know to comply. &nbsp;The course will cover:<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">UK GDPR - A timely reminder of the rules</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">ICO enforcement action and what we can learn</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Data Protection Impact Assessments - when and how to do them</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Hybrid working and UK GDPR</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managing cyber attacks from a UK GDPR perspective</li></ul><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Target Audience</h2><p data-key="23" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The online course is suitable for staff of all levels, from support staff to senior partners.<h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2>Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.<p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Please note a recording of the course will&nbsp;not&nbsp;be made available.<h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Speaker</h2><h3 data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="http://dglegal.co.uk/the-team/matthew-howgate/" style="color: rgb(0, 140, 165); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 140, 165);">Matthew Howgate, Consultant, DG Legal</a></h3>Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme.Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance. &nbsp;

Managing people and teams is consistently the biggest challenge raised by new managers (and even many experienced managers). This 3 hour course is aimed at introducing new and existing supervisors and managers to key supervisory skills, allowing them to develop their competence as supervisors. The course covers:

Understanding your role as a supervisor
SRA obligations and competence expectations
Setting expectations and effective delegation
Monitoring progress and quality
Managing performance in difficult situations
Top tips for impactful feedback

By the end of this course participants will have had an opportunity to consider their current skills; develop new skills; and think about further development needs.
Target Audience
This online course is aimed at managers, team leaders and other supervisors.  

Please note that this course does NOT meet the LAA requirements as a Supervisor Course. If you need a Legal Aid Supervisor course, then please check out our Supervision & Managing Performance Course. 
Resources
Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.

Please note a recording of the course will not be made available.
Speaker
Matthew Howgate, Consultant, DG Legal
Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme.

Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance. 

DG Legal

Team Leader

Supervising Your Team Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">LOOKING FOR: ADULT FICTIONKate Barker has worked in publishing for over twenty years as an agent, commissioning editor and ghostwriter. Before setting up her own company, Kate Barker Literary Agency, she spent ten years at Penguin, where she was an Editorial Director for Viking, acquiring fiction and non-fiction. She has also worked for Orion, Curtis Brown and for digital publisher Bookouture.She is looking for commercial and reading group fiction for adults and would love to find an unputdownable thriller like Rosamund Lupton&#39;s Three Hours, a funny, heartbreaking contemporary novel like Queenie by Candice Carty-Williams or a romantic comedy with a unique premise like The Flatshare by Beth O&#39;Leary. She also loves historical fiction and series crime.Kate would like you to submit a covering letter, one page synopsis and the first three chapters (Max 5,000 words) of your completed manuscript in a single word document.<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(In addition to the paid sessions, Kate is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the&nbsp;discretion of&nbsp;I Am In Print).&nbsp;By booking you understand you need to conduct an internet connection test with&nbsp;I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The submission deadline is: Monday 23 September 2024

LOOKING FOR: ADULT FICTION, SCIENCE FICTION / FANTASY

After several years spent within publishing houses Bookouture, Canelo, Avon, One More Chapter and Head of Zeus, Hannah Todd became a Literary Agent at the Madeleine Milburn Literary, TV & Film Agency, before joining Janklow & Nesbit in January 2025. Her clients include Kirsty Greenwood, Charlie Gallagher and Leah Mercer.

Hannah is keen to see commercial fiction across the board, but with a particular focus on romance, Science Fiction/Fantasy & mystery novels. She is drawn to books with exemplary characterisation, voice and strength of feeling. But don't let your characterisation overshadow the need for impeccable plot and if you can make her laugh or cry then you're onto a winner! 

Across the full light-dark spectrum Hannah especially loves SFF that features an unlikely band of heroes, like the Six of Crows series by Leigh Bardugo, Scott Lynch's Gentleman Bastard series, Becky Chambers' The Long Way to a Small Angry Planet, T. Kingfisher's Nettle and Bone,and  the cosy themes/settings offered by Heather Fawcett and TJ Klune.

Hannah's advice is make sure you have a clear USP and hook: If you are sending your reader to a magical academy, or if we're riding dragons or waving wands, that's great! But what makes your book feel different and fresh? An excellent voice is key, but what else makes your take on these tropes stand out? An example of a phenomenal book that has turned the magical academy trope on its head, with layers of excellent world building, a unique magic system and plot twists galore is The Will of the Many by James Islington. If you have something crafted this beautifully then Hannah wants to see it!

Romantasy of varying spice levels, accessible to both romance and fantasy readers, is on Hannah's wishlist. And you can whisk her away with contemporary romance novels, romcoms, sweeping love stories that redefine the genre. Romcoms with great disability rep and LGBTQIA+ stories that focus on the joy of falling in love are high on Hannah's agenda. She particularly loves Emily Henry, Laura Wood and Abby Jiminez. Think more Nicholas Sparks than Sally Rooney, and Bonnie Garmus rather than Gabrielle Zevin. In this space, she is a big fan of Emma Donoghue, Bonnie Garmus and Jojo Moyes.

Meet with Hannah to discuss your crime and high-concept thrillers with an unsettling ‘it-could-happen-to-me’ feeling, coupled with a twist that's unseen until its delivery. The book she most wants to find in this space is something like Three Hours by Rosamund Lupton in both its themes (real-world emotional suspense) and its execution. A mystery series that feels like a real 'romp' is something she loves to escape with too. 

With regards to all genres, Hannah is particularly interested in voices from underrepresented backgrounds: such as writers of colour, indigenous communities, the LGBTQIA+ community, and those with disabilities.

Hannah does not the right agent to give advice on:
Re-imaginings of the classics
Books that feature characters putting on Shakespeare plays!
Historical fiction
Children's, middle-grade and YA 

Hannah would like you to submit a covering letter, one page synopsis and the first 5,000 words of your completed manuscript in a single word document.

(In addition to the paid sessions, Hannah is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 

By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.

The submission deadline is: Tuesday 8th July 2025

BOOKINGS CLOSED! 16th July Hannah Todd #Agent121. Looking for: ADULT FICTION

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">LOOKING FOR:&nbsp;PICTURE BOOKS, CHAPTER BOOKS, MG, YA, CHILDREN&#39;S NON-FICTIONAfter a childhood buried in library books and Beanos, Lydia started her career in the editorial team at Egmont, where she commissioned books such as the Carnegie Medal-winning The Poet X. She joined the Darley Anderson team in 2018, and as well as building an engaging and diverse list of authors and illustrators, she was promoted to Director in March 2024. With experience on both sides of the commissioning desk, Lydia loves working editorially with her clients and developing ideas from an initial spark into a full manuscript. She represents clients across all age groups, including picture book, chapter book, middle grade and YA, and has a particular focus on non-fiction. Lydia reads and considers widely, and among other things she is looking for snort-inducing stories for younger readers, clever and contemporary teenage and YA fiction, and non-fiction projects that take big ideas and make them easily navigable, accessible and fun. No matter the story, Lydia is drawn to voice above anything else and will always be sucked in by a strong hook.Lydia represents clients including Soofiya, Gina Blaxill, Mark Bradley, Ryan Hammond, Alice Harman, Joyce Efia Harmer, Catherine Jacob, Hannah Moffatt, Rachel Morrisroe, Nick Sheridan, Rashmi Sirdeshpande and Eva Wong Nava. If you could sum up her tastes in three words, they would be curious, characterful and heartfelt, and in three books, they would be One of Us is Lying, Nevermoor and You Are Awesome.Lydia would like you to submit a covering letter, a 1 page synopsis and the first 3 chapters or 20 pages of your completed manuscript in a single word document. For Picture Books please submit a covering letter and texts for two completed stories.<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(In addition to the paid sessions, Lydia is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the discretion of&nbsp;I Am In Print).&nbsp;By booking you understand you need to conduct an internet connection test with&nbsp;I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The submission deadline is: Monday 29 April 2024

LOOKING FOR: PICTURE BOOKS, CHAPTER BOOKS, MG, YA, CHILDREN'S NON-FICTION

After a childhood buried in library books and Beanos, Lydia started her career in the editorial team at Egmont, where she commissioned books such as the Carnegie Medal-winning The Poet X. She joined the Darley Anderson team in 2018, and as well as building an engaging and diverse list of authors and illustrators, she was promoted to Director in March 2024. With experience on both sides of the commissioning desk, Lydia loves working editorially with her clients and developing ideas from an initial spark into a full manuscript. She represents clients across all age groups, including picture book, chapter book, middle grade and YA, and has a particular focus on non-fiction. Lydia reads and considers widely, and among other things she is looking for snort-inducing stories for younger readers, clever and contemporary teenage and YA fiction, and non-fiction projects that take big ideas and make them easily navigable, accessible and fun. No matter the story, Lydia is drawn to voice above anything else and will always be sucked in by a strong hook.

Lydia represents clients including Soofiya, Gina Blaxill, Mark Bradley, Ryan Hammond, Alice Harman, Joyce Efia Harmer, Catherine Jacob, Hannah Moffatt, Rachel Morrisroe, Nick Sheridan, Rashmi Sirdeshpande and Eva Wong Nava. If you could sum up her tastes in three words, they would be curious, characterful and heartfelt, and in three books, they would be One of Us is Lying, Nevermoor and You Are Awesome.

Lydia would like you to submit a covering letter, a 1 page synopsis and the first 3 chapters or 20 pages of your completed manuscript in a single word document. For Picture Books please submit a covering letter and texts for two completed stories.

(In addition to the paid sessions, Lydia is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 

By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.

The submission deadline is: Monday 7th July by 12noon UK BST

BOOKINGS CLOSED! 16th July Lydia Silver #Agent121. Looking for: PICTURE BOOKS, CHAPTER BOOKS, MG, YA, CHILDREN'S NON-FICTION

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">This class&nbsp;is for service industry professionals&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.The focus of the&nbsp;Improving Customer Service&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;productivity,&nbsp;job satisfaction&nbsp;and the&nbsp;potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;increased internal and external customer satisfaction.Attendees&nbsp;will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Focus on others to project a UB4I, customer-centered attitude;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Empower people with respect (acknowledging) and control (offering choices);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Listen more intently to develop the best rapport;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Communicate clearly with conviction, projecting greater credibility;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</li></ul>Online Format&mdash;Improving Customer Service&nbsp;is a 4-hour interactive virtual class for up to 20 people.<h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations.

This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction.

Throughout the course, delegates will learn how to:
Project a UB4me, customer-centred attitude 
Empower people with respect and control by acknowledging and offering choices 
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions 
Listen more intently to develop the best rapport 
Communicate clearly with conviction, projecting greater credibility 
Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude 
Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business 

This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. 

Upon registration, delegates will receive online login instructions prior to the class date. 

This format allows for a collaborative learning experience from the comfort of one's own home or office.

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